Are you seeking a Monday to Friday Customer Service role?

Do you have customer facing experience in a retail setting or similar or do you have telephone based customer service experience?

Our successful client, with offices based in Huntingdon, is seeking a Customer Service Advisor to join them on a permanent full time basis working 8am - 4.15pm / 8.30am - 5pm / 9.45am-6.00pm Monday to Friday.

Responsibilities

As Customer Service Advisor, you will be responsible for:-

Taking inbound customer calls
Assessing customer needs
Transferring the call to the correct internal team for assistance & resolution
Responding and dealing with customer emails
Reporting any complaints / problems to management team
Working to SLA's and call handling targets.
You will also provide reception cover from time to time, meeting and greeting visitors, issuing visitors badges.
Dealing with incoming and outgoing post
Providing administrative support
Booking meeting rooms
Updating company database & company documentation.
Skills required

To be considered for our Customer Service Advisor vacancy it is essential that you have:-

Excellent clear and concise communication skills.
Friendly & professional telephone manner.
You will ideally be experienced working within a similar telephone based customer service position or will have worked within a position where you are communicating on a daily basis face to face with customers.
Benefits

Salary £22,808, 25 days paid holiday plus bank holidays, annual bonus, pension, career progression and a range of other benefits

Send your CV now for immediate consideration.

Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.

Service Coordinator

Location: Cambourne
Hours: 08:00 to 16:30 - Hybrid working

Manpower Engineering are recruiting on behalf of our client who are an internationally leading technology company operating in the optics and optoelectronics industries. They are shaping technological progress and through its solutions is extending the horizon of the world of optics and associated areas.

The company consists of four segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets.

Principal Purpose
The Service Coordinator plays a crucial role in ensuring that Field Service teams operate efficiently and effectively. By coordinating daily activities and liaising with customers and internal departments, the Service Coordinator helps achieve the goals of the RMS Service department while prioritizing exceptional customer satisfaction.

Principal Elements

Coordinating On-Site Visits
Schedule and organize visits for installations, relocations, preventative maintenance, and corrective maintenance. Confirm all service appointments in advance and allocate necessary resources and personnel for each visit. Maintain a detailed log of all service activities to support seamless operations and improve customer communication.
Managing FSE Calendars
Oversee the calendars of Field Service Engineers (FSEs) to maximize efficiency and utilization. Proactively schedule to anticipate service demands, minimize downtime, and regularly assess workload distribution for optimal performance and customer coverage.

Ensuring Data Accuracy
Adhere to CCT/SVO management processes, emphasizing data accuracy. Conduct regular audits to ensure data integrity and reliability. Provide training and support to team members on data management best practices, fostering accountability and precision.

Creating Quotations
Generate and follow up on quotations for non-contract service work and parts, ensuring quotes reflect the premium quality of services. Customize quotations to meet specific customer needs, demonstrating a commitment to personalized service. Follow up on unresolved quotations to convert opportunities into confirmed engagements.

Following Up on Open Quotations
Monitor and follow up on open quotations to ensure timely customer responses. Track quotations systematically, update customers regularly on status, and address any customer inquiries to facilitate decision-making.

Ordering and Tracking Parts
Order necessary parts for service tasks and track their delivery status to ensure timely service. Build strong supplier relationships for quick order turnaround. In cases of long lead times, escalate issues as needed, and proactively communicate with customers about potential delays.

Keeping Customers Informed
Maintain proactive customer communication throughout the service journey. Provide timely updates on service status, expected arrival times, and any scheduling changes. Establish feedback loops to gather customer insights and address concerns promptly.

Managing iBase Data Information
Oversee iBase data management, ensuring all information remains current and accurate. Regularly update records for changes in customer needs, service history, and equipment status. Use data analytics to identify trends and improvement opportunities, enhancing customer experience.

Effective Use of CRM and SAP
Utilize CRM, SAP, and other systems to streamline operations, logging all customer interactions and service activities accurately. Leverage these tools to produce reports that inform decisions and enhance service delivery.

Processing Service Contracts
Manage the creation, renewal, and tracking of service contracts to ensure compliance and customer satisfaction. Develop clear, comprehensive agreements that outline scope, pricing, and terms. Communicate proactively with customers on renewals and changes, ensuring they are fully informed and satisfied.

Administrative Tasks
Support Service Managers with any administrative tasks, ensuring efficiency and accuracy. Keep organized records of service activities, customer interactions, and processes to support team effectiveness.

Candidate Requirements

• Team Player: Able to collaborate effectively, fostering a positive team environment.
• Understanding of Service KPIs: Familiar with KPIs related to service, customer satisfaction, and operational efficiency.
• Adaptability to Change: Proactive attitude towards embracing change and adapting to new processes and technologies.
• Process Improvement Mindset: Actively seeks opportunities to improve service delivery.
• Strong Communication Skills: Excellent verbal and written skills for customer and internal interactions.
• Organizational Skills: Manages multiple tasks and priorities efficiently.
• Experience with SAP S/4HANA: Proficient in SAP S/4HANA for managing operations and data.
• Experience with Salesforce: Familiar with Salesforce for CRM and tracking interactions.
• Feedback-Oriented: Open to receiving and giving constructive feedback.
• Thrives in a Pressurized Environment: Maintains composure and delivers quality service under deadlines.
• Proficiency in Microsoft Office Suite: Strong skills in Word, Excel, PowerPoint, and Outlook for documentation, reporting, and communication.

Conclusion
The Service Coordinator role is essential for the success of the RMS Service department. Focused on communication, data accuracy, and customer satisfaction, this position greatly enhances team performance and overall service quality. A commitment to premium standards fosters long-term customer loyalty and success.

We want you!

If you want to make a difference in return for great employee benefits and career development opportunities, then get in touch

Service Advisor vacancy - Cambridge

Location: Cambridge
Salary: £26,000 - £30,000 basic, £38,000 OTE.
Working hours: Monday to Friday 8am - 6pm with no weekend work!

We are recruiting for a Service Advisor for our client's showroom near Cambridge.

This is an exciting opportunity for a Service Advisor to join a state-of-the-art service centre, great team and company that offers fantastic training & promotion opportunities.

Benefits:

• 22 days holiday plus bank holidays
• Your Birthday off
• Guranteed bonus, pro rata, for the first 3 months of your employment.
• An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.
• Life Assurance policy

Service Advisor role:

• Take Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the standards expected.
• Meeting and greeting service customers and identifying their service requirements
• Updating customers with technical issues
• Dealing with complaints
• Seize opportunities for up selling products

Service Advisor requirements:

• Ideally we are looking for previous expeirence in aftersales but this is not essential
• You must at minimum have a strong background in customer service
• Experience with Kerridge desirable but not essential
• You must have a full driving license to be considered

If you have any further questions regarding this Service Advisor position, then please submit your application so we can discuss through the opportunity and your CV.
Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

INDAS

Octane Reference: OC18690

Consultant: Daniel Ford

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Job Title: Gas Service and Breakdown Engineer
Location: Cambridge (CB Postcode Area)
Salary: £38,000-£42,000 w/ Van and Fuel Card (OTE £50k+ with overtime/call out)
Job Type: Permanent

Daniel Owen are currently working with a leading Heating organisation who are seeking a Gas Service and Breakdown Engineer to work across CB Postcodes.

Gas Service and Breakdown Engineer Role:

• Carrying out day-to-day repairs
• Fault finding
• Completing annual servicing visits
• Meeting first-time fix targets
• Maintaining high-quality standards
• Focusing on customer satisfaction

Gas Service and Breakdown Engineer Requirements:

• Valid ACS & other relevant gas qualifications
• Full UK Driving Licence (less than 6 points)
• Experience within Social Housing desirable, but not essential
• Experience delivering high levels of customer service

Gas Service and Breakdown Engineer Benefits:

• Company Van and Fuel Card
• Overtime opportunities
• Salary exchange pension
• Employee assistance programme
• 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
• Enhanced family leave (dependent on length of service)

If this role is of interest to you, please apply.

LON123

We are currently recruiting for a Domestic Service Supervisor, to join an inclusive and inspiring school in Cambridge. You will join an extremely rewarding place to work with a dedicated, successful and welcoming team of both teaching professionals and pupils.

Job Title: Domestic Service Supervisor
Location: Cambridge
Salary: £13.49 per hour- Permanent Role
Hours: Monday- Friday, 37.5 hours per week (either 06:00-13:30 or 07:00-14:30)
Plus, Saturdays on a rota basis (07:00-10:00. Approx. 1 in 3 Saturdays)
Availability: Immediate start date

General purpose and requirements

• Laundry Management- Ensure all laundry paperwork is completed by domestics and returned laundry and dry cleaning is checked for shortages.
• Collect Laundry invoices weekly and return to the Domestic Services Manager.
• Maintaining Cleaning Standards- Check daily the standard of cleanliness in all areas in boarding-houses and classrooms, also completing two details checks per week.
• To manage any cleaning problems, laundry discrepancies and people management issues, escalating where necessary.
• Boarding Houses- Liaise with Matrons daily about any boarding house related problems including any maintenance jobs.
• Check the quality of bedding replacements, i.e. duvets, mattresses etc. whilst also checking the cleanliness and quality of shower curtains, bathmats etc.
• Health & Safety- To check the correct usage of cleaning chemicals and ensure staff are wearing the correct PPE.
• Ensure Domestics are following C.O.S.H.H & Health and Safety Procedures.
• To check the stock levels of cleaning material and to manage the stores (stock control/ purchasing)
• This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

A full list of duties and responsibilities will be sent over at the point of pre-screening.

Key Skills and Experience

Person Specification	Essential	Desirable
Experience	-Previous experience in a supervisory role within a housekeeping or cleaning department -Cleaning experience	-Cleaning experience within a school, hospital, or residential care setting
Skills	-Resilient and assertive -Able to supervise and motivate a team. -Able to work independently. -Able to work well within a large team.	-Ability to conduct appraisals and induction training.
Knowledge	-Interest in working within a school setting. -Good understanding of COSHH and how it applies in the school. -Good MS Office skills -Able to complete some administration tasks relating to checklists, invoices, and logging maintenance issues.	-Understanding of a boarding school or residential setting -Happy to undertake safeguarding training

If you are interested in applying, please submit your application or email

Senior Maintenance Engineer with good troubleshooting, fault-finding and repair skills and experience within a production environment preferably with vacuum, pneumatics, electronics, high voltage, flammable gases, workshop equipment and woodwork skills, is required for a well-established company based in Ely, Cambridgeshire.


SALARY: £38,000 - £45,000 per annum + Benefits

LOCATION: Ely, Cambridgeshire (CB6)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37.5 hours per week, Monday to Friday between 6am and 6pm (Due to the nature of this role, some work is required outside of normal hours)


JOB OVERVIEW

We have a fantastic new job opportunity for a Senior Maintenance Engineer with good troubleshooting, fault-finding and repair skills and experience within a production environment preferably with vacuum, pneumatics, electronics, high voltage, flammable gases, workshop equipment and woodwork skills.

Working as the Senior Maintenance Engineer you will be part of the Engineering Team and will play a key role supporting production. The role will be to ensure that production equipment is maintained and that any breakdowns are dealt with in a timely and efficient manner. You will also be required to support in the general day to day maintenance of the buildings and their infrastructure that makes up the company.

As the Senior Maintenance Engineer, you would be responsible for machinery maintenance and breakdowns, and support with all facilities maintenance and fabrication.

You will be working closely with the other engineers, and will help them develop their skills with vacuum, pneumatics, high voltage, PLC, furnaces, glass working lathes and many other unique pieces of equipment.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

Your duties as a Senior Maintenance Engineer will include:

Machinery maintenance

• Repairing machine breakdowns

• Planned maintenance - oil changes, air filter cleaning etc

• Modifications to machinery

Facilities maintenance

• Basic plumbing and electrics

• Painting and decorating

• Cable and pipe routing

• Furniture repairs and assembly

Fabrication

• Sheet metal and plastics

• Extruded frame assembly


CANDIDATE REQUIREMENTS

• Good troubleshooting, fault-finding and repair skills

• Previous experience in a similar Production / Maintenance / Machinery Repair environment

• Experience with vacuum, pneumatics, electronics, high voltage, flammable gases, workshop equipment and woodwork skills would be beneficial

• Basic plumbing and electrical skills

• Self-motivated

• Practical

• Have an adaptable hands-on approach to your workload


BENEFITS

• Flexible working scheme
• 25 days annual leave
• Learning and development opportunities
• Annual bonus offered to all employees
• Group pension plan


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12721

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ely, Cambridgeshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ

Recruit4staff is proud to be representing their client, a leading Engineering company in their search for a Field Service Engineer to work for our client based in the Cambridge area.

For the successful Field Service Engineer our client is offering:

• Competitive salary paying up to £37,500 Per Annum - Depending on experience
• Working hours - 8am-4:30pm Monday to Friday
• Permanent Role
• Company Van
• Overtime opportunities
• On call 1 in every 6 weeks - £150 payment for being on call, and when called out, the first 4 hours is paid at double time
• 25 days holiday + bank holidays
• Pension scheme

The role – Field Service Engineer:

• Our client is currently looking for an experienced Field Service Engineer who will be covering the Northampton/Rugby & surrounding areas, but will also work in the Dudley workshop when required
• Initially, whilst training you will have to go across to the Dudley workshop
• To maintain, service and repair our range of load-handling equipment, including truck-mounted forklifts (TMF), truck-mounted cranes, forestry, and recycling cranes as well as demountable and skip loaders.
• Responding to enquiries from customers about the technical aspects of the companies products
• Completing necessary paperwork
• Investigating issues that may arise

What our client is looking for in a Field Service engineer:

• Will have demonstrable technical experience with a similar, mobile service role.
• Possess the necessary experience in working with relevant mechanical, electrical & hydraulic systems.
• Will have existing knowledge of some of the following plants would be beneficial: i.e forklifts, MHE equipment, HIAB's, Moffett's
• Will need to be flexible with regard to travel, tasks performed, and working hours.
• Should be comfortable working independently and be an effective problem solver.
• Will possess excellent planning, organisation, and time management skills.
• Full UK Driving Licence

Key skills or similar Job titles as the Field Service engineer:

Field Service Engineer, Service Engineer, Mechanical Fitter, Vehicle fitter, HGV fitter, plant fitter, Hydraulics engineer, Site engineer

The Field Service Engineers position is Commutable From:

Cambridge, Milton Keynes, St Neots, Newmarket, Great Shelford, A10, M11

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited which is operating as a recruitment agency, agent, agencies, employment agency, or employment business.

Job Title: Learning Support Mentor

Location: Cambridge

Type: Permanent Role

Salary: £18,913 - £19,387

Hours: Full-time and Part-time positions available

Start Date: September

Why Apply?

This is an excellent opportunity for recent graduates and students who are passionate about education and making a difference in students' lives. By joining our team, you will gain valuable experience, develop key skills, and have the satisfaction of contributing to the academic and personal growth of young learners

Benefits of Working as a Learning Support Mentor

• Competitive salary
• Opportunities for professional development and training
• A supportive and dynamic working environment
• Experience in a fulfilling and impactful role
• Career advancement opportunities within the educational sector
• Flexible working hours to accommodate work-life balance

Job Description

As a Learning Support Mentor, you will play a pivotal role in supporting students with diverse learning needs to achieve their full potential. Your main responsibilities will include:

• Assisting students in understanding and completing their coursework
• Providing one-on-one and group support sessions
• Developing individualized learning plans
• Monitoring student progress and providing feedback
• Collaborating with teachers and other educational staff
• Supporting students with organizational and time-management skills
• Promoting a positive and inclusive learning environment
• Addressing any barriers to learning

Skills and Qualifications

We are looking for enthusiastic candidates who possess:

• Strong communication and interpersonal skills
• Patience, empathy, and a genuine desire to help students
• Ability to work independently and as part of a team
• Strong organizational skills and attention to detail
• Basic IT skills for record-keeping and communication

Desirable Qualifications:

• A degree in Education, Psychology, or a related field
• Experience working in an educational setting
• Relevant certifications such as TEFL, TESOL, or SEN (Special Educational Needs) qualifications
• First Aid certification

How to Apply

If you are interested in this rewarding role, please submit your CV and a cover letter explaining why you are a suitable candidate for the Learning Support Mentor position.

Join us in our mission to support and inspire students in Cambridge. Apply today and be part of a team dedicated to educational excellence!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

NHS Administrator - Multidisciplinary Physical Health Team
Position: Administrator
Location: Cambridge, NHS setting
Contract Type: Temporary, full-time, Hybrid once your fully trained
Hourly Pay: £13.50 per hour (PAYE, inclusive of direct engagement)

Working Hours:

• Monday to Friday, 9:00 AM - 5:00 PM

Role Overview:
Service Care Solutions is seeking an organized and proactive Administrator to support a multidisciplinary physical health team within the NHS in Cambridge. This team includes community paediatrics, psychologists, speech and language therapists, occupational therapists, and physiotherapists. The role is vital in ensuring smooth operational support across various functions to enhance patient care.

Key Responsibilities:

• Referrals: Process and allocate referrals, ensuring timely response and appropriate distribution to team members.
• Team Support: Serve as the main point of contact for team managers and clinical leads, facilitating effective communication and coordination.
• Meeting Support: Take accurate notes for clinical meetings, maintaining clear and concise records.
• Patient Tracking: Update waiting lists and prepare weekly reports to assist in managing the patient tracker list, supporting efficient patient flow and scheduling.
• Scheduling: Coordinate and schedule appointments related to patient care across the multidisciplinary team.

Essential Requirements:

• System Knowledge: Must have an NHS Smartcard and access to SystmOne for efficient patient data management.
• Experience: Previous experience in a healthcare administrative role is highly desirable.
• Skills: Strong organizational skills, attention to detail, and the ability to handle sensitive information discreetly and professionally.

Benefits:

• Competitive hourly rate at £13.50 per hour PAYE (inclusive of direct engagement)
• Opportunity to work within a dynamic NHS team
• Gain valuable experience in healthcare administration

To apply, please reach out to Service Care Solutions with your current CV and relevant details. Join us in making a difference in the NHS community!

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

I have a post for an experienced Handyman / Property Maintenance Officer / Multi Trade to join our Repairs Team covering Peterborough.

Working with the day to day Repairs maintenance team, you will be working in properties in Ashford carrying out general repairs on properties. The service ideally is looking for someone that can also Paint and Decorate and complete Mould Washes.

The Job.

Day to Day you will carry out building repairs, maintenance Painting and Decorating and Mould Washing, a little bit of basic plumbing, carpentry, plastering and painting may also be required. General repairs fall around Joinery work - changing locks, fixing skirtings, Doors, Frames etc.

We are looking for people who can carry out works to a consistently high standard of quality and customer satisfaction and complete works 'Right First Time'.

Hours of work will be between the core hours of 8.00 am and 5.00 pm (Monday - Friday) - 40 hours per week - Company Van is issued during working hours

The pay range for the role is £22.49 per hour LTD company rate. The PAYE equivalent is £18.11 per hour, inclusive of holiday.

Requirements needed to apply.

A full driving licence required.

Experience in Domestic repairs and maintenance

NVQ or Time Served

Benefits

Weekly pay

Guaranteed hours.

Long term contract with prospects working well into the New Year.

If you are interested in applying for this role or if you would like information about any roles in your area please call John on 01772 208967 or email me at john.neary@servicecare.org.uk

Join Our Customer Service Team!

Position: Customer Service Representative

Hours: Monday - Friday office hours
Pay Rate: £11.44 per hour (37.5 hours per week)
Location: St Ives
Holidays: Closed on Christmas Day and Boxing Day
Dress Code: Smart/Casual

About the Role:

Are you passionate about providing top-notch customer service? Do you have a positive attitude and excellent communication skills? We are looking for enthusiastic individuals to join our customer service team!

Responsibilities:

• Handle inbound customer queries
• Process payment plans and up sell products
• Create and manage new and existing customer accounts
• Utilise Five9 phone system and Management program

What We Offer:

• Set Hours: Enjoy your weekends off! Work Monday through Friday with no adjustments to working hours.
• Great Work Culture: Be part of a supportive and engaging team environment.
• Treat Days: Enjoy special treat days as part of our employee appreciation.
• Smart/Casual Dress Code: Feel comfortable and look professional.

Requirements:

• Positive Attitude: Bring a friendly and enthusiastic approach to your work.
• Reliability: Must have a reliable means of commuting to and from work as hours are fixed.
• Customer-Focused: Ability to handle customer queries and provide excellent service.
• Tech Savvy: Comfortable using the Five9 phone system and Management program.

If you are ready to take on a fulfilling role in a vibrant work environment, apply today and join our dedicated customer service team!

To apply, please email Alison your CV or give us a call 01733 968453

We look forward to welcoming you to our team

Location: Peterborough

Are you an experienced Customer Care Advisor looking for the next step in your career? We are looking for a Customer Care Coordinator to join our team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.

As a Customer Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Relationship Manager in the day to day operations of their region.

Main Responsibilities:

• Manage customer and carer queries and action effectively and efficiently
• Provide Managers with up-to-date information on carer availability, contact information and support with queries
• Manage and maintain customer and carer files
• Schedule placements for carers ensuring customers and carers are effectively matched
• Support live in carers in their day to day roles
• Liaise with New customers to ensure all their needs are met
• There is no requirement to deliver hands on care in this role

Who you are:

The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.

In return we offer a competitive salary and the following benefits:

• 23 days annual leave rising to 25 after 2 years' service plus 8 days Bank Holidays
• Access to an Employee Assistance programme
• Free Blue Light Card
• Career development opportunities

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Children's Support Worker

Service care Solution are currently recruiting for a Children's Support Worker in Wisbech.

The Children's Support Worker will play a crucial role in delivering outstanding care and support, helping young people lead happy and fulfilling lives.

Main Responsibilities

As a Children's Support Worker, you will be responsible for:

• Provide a safe, caring, and loving home environment for children and young people
• Act as a positive role model to meet their everyday living needs.
• Participate in fun activities and outings such as football, PlayStation, cycling, and baking.
• Encourage and share hobbies and interests.
• Perform household tasks such as cooking and cleaning.
• Offer emotional and physical support to help children reach their full potential in sometimes challenging situations.
• Build friendships and trusting relationships.
• Empower young people to make decisions about their lives.

Requirements:

• The ability to relate well to young people, share interests, provide encouragement, and actively participate in activities.
• A full UK Driving Licence is essential.
• Flexibility to work shifts and sleep-ins.

Benefits of joining:

• Real Progression Opportunities
• Competitive Salary
• Paid Training
• Amazing Discount Schemes

If you are interested in the Children's Support Worker role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

We have a new opportunity for a Band 6 Community nurse to join an NHS community team based in Kings Lynn, Norfolk.

You will be working as part of a community nursing team working Monday to Friday, 9-5.

You will be monitoring ohysical health, phlebotomy, ECGs etc.

To be considered for this role, you must have NMC registration and be a qualified registered General Nurse with at least 2 years' of post qualification experience.

Duties will include:

Catheter care
Palliative care/symptom control
Verification of expected death
Falls support
Holistic assessment
Urgent wound care
Medication administration
SystmOne knowledge

If you are interested in this opportunity, please respond to this advert with your CV.

We offer a £150 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

We also have £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

Pay rate: £26-£27 ltd per hour

The benefits of working with Service Care Solutions:

- DBS disclosures provided via fast track online services free of charge

- 3 weekly payroll runs

- £250 training allowance
- Excellent pay rates
- Specialist mental health consultants offering single point of contact
- Frequent notifications of upcoming opportunities via text and email
- Ltd and PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities