Total 26 customer service job vacancies in BB1 1AE

Hours:

This role is a 12m fixed term contract, working 36 hours per week (Monday - Saturday to cover branch opening hours)

Salary:

£22,900 Per Annum

Closing Date:

Sun, 3 Nov 2024

We are recruiting for a Customer Consultant at our Blackburn Branch.

You have the opportunity to join our team and become one of the faces of Skipton Building Society. We are also interested in who you are as a person. Why? Because our membership is made up of many different kinds of people and we want our employees to be just as diverse.

Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.

You will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer. By really listening to and getting to know our customers you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs, all the while providing a straightforward, helpful service that lets your enthusiasm shine through.

Together, you can help us build a better Society

Who Are We?

Not just another building society. Not just another job.

We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members.

Our colleagues say Skipton Building Society is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we will help you take the next step towards a better future.

Branch Life

Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via the telephone and our contact centre. We can support all our customers calls from our branches via our telephony system. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.

For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.

What Is In It For You?

• Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790.00 per annum.

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days after 5 years.

• Holiday trading scheme allowing the ability to buy and sell additional annual leave days

• Generous employer pension contributions – up to 10% per annum dependent on employee selection

• Access to the Lifeworks, via telephone or online 24/7. Giving free access to wellbeing apps, including Employee Assistance Programme and online employee discount platform including retailers, entertainment, eating out and travel.

• There are always initiatives to get involved with charities with two paid volunteering days for you to use each year.

What Will You Be Doing?

• Engaging, understanding and identifying customer needs through asking great questions, listening to customers specific circumstances and tailoring the relevant solution to their needs whilst ensuring the right outcome for the customer and the society.

• Acting as the first point of contact for customers in branch and over the phone with enthusiasm and a desire to help our customers.

• Proactively contacting our customers over the phone to identify and discuss their needs.

• Educate each customer on a range of products and services as well as the different communication channels they can utilise to engage with us directly.

• Use internal systems to ensure that a customer’s records are accurately maintained and are up to date, whilst ensuring vulnerable customers are identified and supported appropriately.

• Adhere to and understand the appropriate policies, standards, controls and limits of authority applicable to your role, supported by training, coaching and appropriate communication.

What Do We Need From You?

• Passion about delivering exceptional customer service

• Enjoy meeting new people and engaging in purposeful conversation

• Work well with others, with a ‘one-team’ mindset across multiple channels.

• Have excellent communication, engagement and listening skills

• React fast when the day gets busy and handle a wide variety of different customers – with excellent time management

• Are able to deliver outstanding customer service either from a face to face or a telephony background

• Are open to a broad range of activities even if outside of standard expectations

• Are able to grow, adapt and change accommodating business needs and priorities

12 Month Fixed Term Contract

Location - London/South London region

Salary - Competitive

Are you an experienced Field Service Engineer looking for a new opportunity? If you're looking to progress your career, contribute your experience and add value to the Meditech division of a major global company, then this is the right opportunity for you!

You will provide technical services and support to customers and colleagues regarding products and solutions. Capable of diagnosing and resolving complex technical issues, whilst being focused on and fulfilling the customer's requirements and expectations.

Role Responsibilities:

• Repairing, installing, and servicing medical technology equipment and software solutions
• Accurately diagnosing and resolving technical issues relating to equipment and software applications
• Competence in delivering remote service to diagnose or repair
• Accurately diagnosing and resolving technical issues relating to IT networks, servers, cloud based technologies and solutions
• Providing technical support to colleagues and customers
• Supporting product / solution lifecycle management from site survey through to decommissioning
• Product and software modifications, updates, FCA's etc
• Able to travel and stay away, to ensure works are carried out in the most efficient way
• Communicate effectively with 2nd level support to ensure issues are reported effectively and resolved quickly, sharing knowledge with 2nd level and local engineers
• Manage appropriate car boot stock effectively, to help reduce Mean Time to Repair (MTTR) and First Time Fix Rate (FTFR)

Your experience & qualifications:

Essential:

• Technical Apprenticeship completed or
• HNC or higher in technical qualification such as electronics, engineering, IT or scientific qualification
• Full UK driving license
• Permitted to work throughout UK and Ireland; able to travel to Germany and USA for training

Desirable:

• HND or above or equivalent in a technical qualification; mechatronics; electronics, engineering, physics or computing

Next Steps:

If you believe that you are a good fit for the Field Service Engineer position, submit your CV now. We are more than happy to answer queries and help you with your journey.

Terms and Conditions: Permanent, 37 hours per week

Salary: Grade L, SCP 53-57 £63,875 - £68,468 per annum

Department: Adults & Health

Shortlisting date: TBC

Interview date: w/c 16th December 2024

Service Lead- Neighbourhoods and Integration

Terms and Conditions: Permanent, 37 hours per week, Grade L (£62,317 to £66,798, LGA Pay award pending)

Core area: Integrated Neighbourhood Social Work Teams

Blackburn with Darwen Borough Council is an exciting place to work. Our Adults & Health department have a proud record of achievement in supporting adults and communities within our borough. We do this by promoting independence, health, wellbeing and through safeguarding from harm. Following internal promotion of current post holder an exciting opportunity to join our Senior Leadership Team has become available for an experienced leader within Adult Social Care.

We are seeking candidates with strong experience, knowledge and a proven track record of management and leadership within Adult Social Care. The ideal candidate will have a depth of experience and knowledge across several key disciplines within statutory social care practice.

In addition to providing senior leadership to our services across Adult Social Care, this role will lead on relevant aspects of integration and service planning across the Place Based Partnership. This role is one of several Service Lead posts across the department and there is a requirement to work collaboratively to support the department.

You will have a positive attitude to transformation, innovation and growing new ways of working. You will work closely with senior colleagues within the department and the wider council and will have the credibility to be able to provide healthy challenge, reflection and to be able to influence the development of our services.

Adult Social Care works within increasingly integrated and collaborative partnerships with Health, the Voluntary Community and Faith Sector and partner provider organisations. Our partnerships are strong and continue to evolve to best meet the needs of our population and address health inequalities. We prioritise a person centred, strength-based approach to working with our communities to support them to become more resilient, stronger and more prosperous. We have embraced modern ways of working, are open to new ideas and innovation and the use of emerging technology and digital services.

For more information, please see attached Key Requirements documents and/or contact Brendan Gray, Head of Service, Brendan.gray@blackburn.gov.uk for an informal conversation.

Please note this advert may be closed early if a successful candidate is recruited prior to the application closing date.

For further information and to apply: https://shorturl.at/sb3yK

Key Requirements

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Service Advisor

- Blackburn
- Working Hours: 8:00 AM - 6:00 PM, Monday to Friday. 1 in 4 Saturdays (mornings only) 47.5 hours per week including the Saturdays.
- Salary: £11.44 per hour + uncapped commission and bonus scheme

We are currently advertising on behalf of an Automotive prestigious dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Blackburn area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Their minimum requirements for a Service Advisor are as follows:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

As a Service Advisor with our Client you will be expected to:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28,000 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Paul Martin quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Advisor Job get in touch today.

© Perfect Placement UK Ltd – See our website for details

An exciting opportunity has arisen for a Health Care Assistant to work within the East Lancashire District Nursing Team.

The role involves working autonomously with the support of the wider team to deliver planned care, and successful candidates will be able to demonstrate good problem-solving skills, adaptability and resilience at interview. Training and development support will be provided with a dedicated mentor and competency framework in place to ensure that the post holder is secure and confident in their role.

Ability to work contracted hours rotationally across day and night shifts, as reasonably required by the needs of the service. This a 7-day service, including weekends and Bank Holidays

Please note that the base, hours and work pattern of this post will be discussed with the successful applicant, and appropriate arrangements made.

We promote flexible working opportunities to help meet work life balance.

The Health Care Assistant will work as a member of the District Nurse Service and assist the qualified nursing staff in the delivery of health care to patients within a variety of settings. The post holder will be expected to be involved with phlebotomy.

Main duties-
• Continue to develop and undertake a range of delegated tasks and will report to a registered practitioner.
• Provide assistance within unscheduled care services and contribute to the delivery and evaluation of care and interventions.
• interventions Carry out allcompetently and to a high standard as delegated by the registered practitioners in line with own scope of practice.
• Take responsibility for maintaining and developing own clinical competence within the workplace.

Full UK driving license with access to a vehicle is essential

Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute and community healthcare for the people of East Lancashire and Blackburn with Darwen.

The organisation puts safety and quality at the heart of everything we do, invests in and develops its workforce, works with key stakeholders to develop effective partnerships and encourages innovation and pathway reform to deliver best practice.

We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

The District Nursing Service provides a supportive environment and provides staff with many professional development opportunities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also find out more information by visiting our Trust websitewww.elht.nhs.ukand by watching the videos within the below link;

https://elht.nhs.uk/services/district-nurses


This advert closes on Tuesday 19 Nov 2024

Field Service Engineer (Mobile Mechanic/Vehicle Technician)

Blackburn

8am to 4.30pm, Monday to Friday

£33,000 - £35,000 Starting Salary (OTE £45,000 if desired)

Benefits: Paid Door to Door Travelling Time + Lots of Overtime at 1.5 and 2.0 + Fully Expensed Ford Transit Custom Van (can be used for personal use) + Fuel Card + 6% Employer and 4% Employee Pension + Training Package + 25 Days Holiday + Bank Holidays + IT Equipment + Uniform and Washed Weekly + Shopping/Discount Vouchers

Field Service Engineer role available in a highly successful and international manufacturer of forklift trucks. This is an ideal role for Vehicle Technicians looking for new industry in a local field based role offering comprehensive on the job training, extensive benefits package and progression routes.

The Field Service Engineer role will be suitable for engineers from any kind of plant, cars, forklifts, HGV, agricultural or similar equipment. You need to demonstrate mechanical service and repair skills, ideally have engine diagnostic and some basic electrical skills. No minimum qualification in required in this role.

The company are a manufacturer of forklift trucks. Part of a team, you'll be responsible for carrying out planned maintenance and breakdown coverage on a range of forklifts and associated equipment. No stay away or extensive travel is required. There is a lot of overtime if desired which is mostly in the week as opposed to weekends.

The Field Service Engineer Role in Brief:

*Carry out PPM and breakdown on materials handling machinery on a field service engineering basis
*Reactive breakdown coverage within the allocated geographical area
*Complete comprehensive training to get fully competent on all machinery and equipment
*Spares placed in van overnight

The Person Required:

*Plant, forklifts, HGV, agricultural or similar equipment, automotive technicians/motor trade will also be suitable
*Engine diagnostics and some basic electrical skills

PC/EPOS Field Service Engineer | Ideally located in Middlesborough (North East of England) – you will be covering all of the North, North East and North West of England | May need to cover Southern Scotland on occasion | 9:00 to 5:30 with flexibility | 4-5 jobs per day | 35,000 miles per annum | Up to £27,000 depending upon experience

Our client is a nationwide IT support organisation established in 1988 working in partnership with manufacturers, software houses, and system integrators. They offer their clients a structured “break fix” service along with engineering resources for installations and rollouts.

A wide range of PC base EPOS equipment is covered with exposure to the latest technologies including:-

• PC/EPOS
• Back Office
• LAN/WAN configuration
• Receipt Printers
• Laser Printers
• Routers and switches
• CCTV – IP based only
• Display Systems & Kiosks
• Digital Signage

The company also provide support for network infrastructures including server build and support, data centre hosting and management.

Market sectors include hospitality, leisure, and retail. The hours of work are dictated by clients and some of these organisations work 24/7 365 days a year.

Are you the right person for the job?

• You must demonstrate an enthusiasm towards the position. It must represent an opportunity and the candidate must show a flexible approach in terms of travel, hours of work and technical exposure
• Communication skills both written and verbal are vital as constant communications are required between engineer, customers, and the call centre. Organisational skills are also important with a willingness to accept procedures and follow structured schedules
• It is important to note the mileage estimates – a driving licence is essential, and you must like driving
• PC/EPOS skills are essential however training will be provided. You must demonstrate basic PC knowledge and have a practical and logical approach to problem solving

What will your role look like?

You must be able to complete the following tasks unsupervised after some initial training:-

• New PC installation
• Re-load MS operating Software and PC rebuild
• Repair Receipt printers to assembly level
• Cash Drawer repair – replace springs and solenoids
• Diagnose and repair laser printers to assembly level
• Diagnose repair/replace bar code scanners
• Detect and remove virus infections
• Investigate solutions to problems independently

What can you expect in return?

• Various incentive bonuses offered
• Appointed O/T paid and weekends available
• Van provided
• Ongoing training provided

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Your data will be handled in line with GDPR.

We are currently seeking an experienced and versatile Practice Nurse to join us on a locum basis. This role is available immediately and will continue until March 2025. The position involves working 2 to 5 days per week

Here are some key details:

Job Title: Practice Nurse
Location: Blackburn
Type: Locum
Dates/Days Available: 2 to 3 days per week, starting ASAP until March 2025
Rates/Fees: upto £32 per hour Ltd
£250 Welcome Bonus
£750 refer a friend bonus

Key Responsibilities:

• Provide comprehensive nursing care to patients, including assessment, diagnosis, and treatment.
• Perform essential Cytology procedures and manage long-term conditions.
• Support the practice team with various clinical tasks and patient care needs.
• Maintain accurate patient records and ensure high standards of care in line with practice policies and procedures.

Essential Skills and Experience:

• Proven experience as a Practice Nurse in a clinical setting.
• Expertise in Cytology and managing long-term conditions.
• Strong communication skills and the ability to work effectively within a team.
• Flexibility to adapt to various clinical needs and patient requirements.

Benefits of Service Care Solutions:

• Four-weekly payroll runs
• £250 training allowance
• Excellent pay rates and referral bonuses
• Specialist health consultants offering a single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 NHS trusts and 200+ local authorities
• FREE DBS disclosures via fast-track online services
• FREE Occupational Health Check and Immunisations

Interested?
To learn more, call me at 01772 208 963 or submit your CV detailing your experience to scott.marsh@servicecare.org

Work flexibly across all Intermediate Care Services sites to meet the needs of all discharges and transfers of care for all adult patients being discharged or requiring community support. Drive communication and response to maintenance of patient flow in support of organisational targets. To ensure you are an integral part of a responsive team are delivering a highly responsive and effective service delivery. Complete a daily work allocation and ensure completion of all tasks to effectively operate the service, within this demonstrate a flexible approach to meet individual patients/family need. Report & monitor problems with patient transport services and escalate issues to senior clinical flow team. Provide proactive contribution to allocated wards to ensure length of hospital stay is determined by clinical need only and not by organisational resources. To promote and maintain effective communication channels between patients, their relatives, and relevant teams in order to successfully coordinate discharges. Proactively advise and support staff to initiate the early discharge planning of patients with simple needs ensuring appropriate assessments have been completed in a timely manner to facilitate discharge. Identify, progress chase and monitor delayed discharges and lost bed days within the patient journey and referrals. Screen and input information of onward referrals made to the homes and health and social teams, including the completion of trusted assessment documents. Maintain accurate records and participate in audits as required in relation to the discharge planning process. Support and respond to the Trust Escalation Processes, as guided by the IDS Business Manager, Head of Site Operations & Flow / Head CCM/ Senior Directors / Managers. Ensure compliance with other related Trust Policies and Department of Health Legislation regarding discharge planning processes.

Solutions4Health are delighted to be offering the role of a Stop Smoking Service Coordinator at Blackburn with Darwen. This is a Full-time role with a salary of £30,000.00 to £32,000.00 depending on experience. Role Summary As the Stop Smoking Service Coordinator, you'll be at the forefront of empowering individuals to lead healthier, smoke-free lives. This dynamic role involves coordinating and delivering innovative smoking cessation programs and working closely with clients to provide personalised support and guidance. You’ll be responsible for the day-to-day coordination of the Smokefree Blackburn with Darwen service and will lead on overall service delivery. You'll also collaborate with healthcare professionals and community partners, driving engagement and ensuring the highest standards of care. If you're passionate about public health and motivated to make a tangible difference in people's lives, this is the perfect opportunity to lead impactful initiatives and inspire lasting change in your community. This is an exciting opportunity for a dynamic individual to demonstrate their broad health and wellbeing knowledge, skills and experience in the delivery of a new and exciting stop smoking service in Blackburn and Darwin. Main Duties and Responsibilities Ensure that all targets, performance measures, and outcomes are achieved successfully for the Blackburn with Darwen Stop Smoking Service. Organise and coordinate project delivery and awareness events. Lead the data collection and reporting across to commissioners on a monthly, quarterly and annual basis as required. Research, locate, set up and review new clinic opportunities. Work closely, and develop sustainable relationships with local partners, including Pharmacies, GPs, secondary care providers and workplaces in the development, promotion and delivery of the community Stop Smoking service. Liaise with the relevant authorities to obtain permission and consent for the delivery of marketing campaigns and events. Gather information on all referrals made to the service and follow up contacts accordingly. Undertake random spot checks in various clinics to ensure that service quality standards are maintained e.g. relevant literature, display materials, NRT products and completed Monitoring Forms. Co-ordinate the recruitment and training of staff. Ensure that local residents interested in services but without face-to-face professional help, can access the service easily. Ensure that printed materials providing information and advice on how to quit smoking is also made available to residents, including those who do not speak English as a first language. Co-ordinate the provision of VBA (Very Brief Advice) training to partners Encourage service users and other stakeholders to be involved in the design, ongoing improvement and evaluation of services Co-ordinate workforce learning and development across the service and wider treatment system. Co-ordinate ongoing support, guidance, and training for GPs and community pharmacies who deliver stop smoking services in Blackburn and Darwen. Investigate, report, and resolve all client queries and complaints. Work flexibly across the whole service, including late working, weekends as required. Proactively maintain own professional knowledge, development and practice, and contribute effectively to management meetings and supervision. Work within professional boundaries, maintaining safety and appropriate confidentiality at all times. Work flexibly within the organisation to undertake such other reasonable duties and responsibilities, at any location within reasonable daily travel from your main place of work. Work flexibly across the whole service, including late working, weekends as required. Produce and disseminate information in a variety of ways e.g., newsletters, reports, presentations, journals, promotion at conferences and workshops. Explain to clients the principles of Stop Smoking so that they can make an informed choice regarding their treatment. Motivate and empower clients to make behaviour changes. Deliver a client-led treatment plan in concordance with national and local guidelines, effectively and professionally. This will include CO monitoring, the completion of accurate data to comply with NICE guidelines, and a comprehensive account of weekly interventions. Deliver telephone and face-to-face support for clients. Contribute to local and regional networks to represent, promote, and develop the service. To capture and collate client feedback, success stories and photographs with the appropriate consent for the service promotion To assist with carrying out the external quality control testing all devices and ensuring that all equipment is appropriately calibrated within timescales. To ensure that the Quality standards are maintained within the service. Be the lead for the Blackburn with Darwen SmokeFree Alliance as well as the Lancashire & South Cumbria Strategic Group. About Us Solutions4Health are an innovative company with a passion and a track record for tackling health inequalities. We provide a one stop solution for commissioners accountable for outcome focused integrated Public Health services. Successful applicants will be required to undergo a DBS check at the appropriate level. Applicants must be eligible to work in the UK, as we do not sponsor work permits and outside work permits are not accepted as proof of a right to work in the UK. We encourage applicants meeting the criteria for the role regardless of age, disability, gender, orientation, race, religion, or ethnicity. Solutions4health are a disability confident employer. If you require any reasonable adjustments, either at application or interview stage, please contact our HR team. Benefits Promoting and supporting employee well-being is at the heart of our purpose which is why we offer a range of health and wellbeing support to our teams. Employee Assistance Programme (inlcuding 24/7 helpline access and health and wellbeing app) Fully funded V1 HSF Health Plan - over 35 benefits at no cost to you such as contribution to dental, optical, etc and access to Perkbox providing discount on shopping, gym membership, travel etc. Cycle to Work scheme Annual Leave that increases with length or service If you think you are suitable for this role, please apply now!

Our major client, based in Birmingham, is seeking an ITIL Service Management Analyst to join their expanding team. This is an excellent opportunity to be part of a leading organisation that values skill enhancement and professional development.

As an ITIL Specialist, you will play a key role in delivering effective and efficient support, resolving IT-related queries and incidents, and recommending innovative solutions to ensure swift service restoration for internal customers.

Key skills required:

• Service Management experience
• ITIL Foundation certification
• Strong understanding of IT services in a corporate environment
• Proficiency in Microsoft Office
• Ability to make sound decisions under pressure

Details:

• £229.56 per day (inside IR35)
• Contract until the end of March
• Hybrid role based in Birmingham

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Warehouse operatives needed in Burton.

In this role, you will be:

- Packing dried dog treats in to bags
- Stacking packed products on to pallets
- Moving pallets of goods to warehouse
- Scanning products in warehouse
- Loading machines
- General upkeep of warehouse.

Applicants for this opportunity need to live in Burton, or have their own transport. You must have warehouse experience, and you must be comfortable in an environment with dried dog food.

IMMEDIATE START - AM WAREHOUSE - GET IN TOUCH FOR MORE DETAILS!

Days are Monday to Friday, hours are 06:00-14:30.

In return for your hard work, you will be paid an hourly rate of £11.75.

Service care solutions are working on behalf of a top regional accountancy firm, for a Qualified Accountant to join their team, at their Blackburn offices.

An accomplished finance professional with extensive experience in financial reporting, tax compliance, and audit processes. Proficient in UK Financial Reporting Standards (FRS) and International Standards on Auditing (ISAs), with a strong commitment to continuous professional development. Adept at managing both independent tasks and collaborative projects, with a track record of supporting organisational goals through meticulous financial management and business development efforts.

Technical Skills

• Comprehensive knowledge of UK Financial Reporting Standards (FRS).
• In-depth understanding of International Standards on Auditing (ISAs).
• Expertise in personal income tax, capital gains tax, and VAT matters.
• Skilled in UK corporation tax computations and compliance.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with statutory accounts preparation and corporation tax computation software.
• Familiarity with audit software and processes.

Management Experience

• Support Associate and Director levels in achieving firm objectives through dedicated assistance and strategic support.
• Provide guidance and mentorship to junior staff, fostering a collaborative and productive work environment.

Soft Skills

• Exceptional written and verbal communication abilities, ensuring clear and effective exchanges with colleagues and clients.
• Strong organisational skills, enabling the efficient handling of multiple tasks and projects simultaneously.
• Demonstrate integrity and honesty in all professional dealings.
• Ability to work autonomously and as a cohesive team member, adapting to the needs of the organisation.

Business Development

• Participate in networking events and opportunities, representing the firm and expanding professional connections.
• Support marketing initiatives and contributed to the firm's visibility through presentations and external engagements.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Service Care Solutions are working with a Client based in Blackburn who require an experienced Administrator for a temporary contract. This is a full time role working 9AM-4PM. We are looking for an experienced Administrator who is happy working on a contract initially but would be open and interested in progressing into a permanent role with the client. Our Client provides Drug & Alcohol Detox services to patients across the North West, offering a variety of services in prisons and residential settings. This role would be based at one of their residential recovery centres.

The Role of the Administrator

• Provide General Administrative Support
• Occasionally Answer The Phones
• Manage Bookings
• Be Empathetic When Speaking With Family Members of the Patients

Experience Required for the Administrator

• 1 Years Experience Working as an Administrator
• Experience Working in a Customer/Client Facing Role as an Administrator Would be Advantageous
• Experience Working in a Medical Setting Would be Advantageous
• Experience of Performing Basic Financial Administrative Duties would be Advantageous

Details For The Administrator

• £14.50PH
• 9AM-4PM
• Blackburn

Due to the nature of this role a basic DBS check will need to be performed, which would be arranged and paid for by ourselves.

Are you a highly skilled and motivated individual who can work on your own and as part of a team? Do you thrive on hitting targets and delivering a first-class service whilst welcoming the challenge of projects?

Then read on........We are looking for a Bingo Field Serivce Engineer to cover our clubs in and around the London. You will play a key role in managing the delivery of our Bingo and IT proposition to improve the customer experience and drive business performance, maximising profit through continuous improvement.

In return your benefits are:


33 days annual leave (including bank holidays)
Options to buy additional leave
Annual company bonus scheme
Help@Hand – a physical and mental wellbeing app for you and your family with remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS, and is designed for the prevention, early detection and self-management of common mental health conditions
My Eva – an online financial expert to help with any money-related matters from building up savings, finding the right mortgage, managing debt, pension saving and so much more
Buzz Brights Apprenticeships
Buzz Learning our digital learning platform with access to 100s of online courses
Refer a friend scheme
Life assurance
Company pension


Your tasks and responsibilities:

Installation and Setup: Install, configure, and set up IT hardware and slot machines according to manufacturer specifications and regulatory requirements.

Maintenance and Repair: Conduct routine maintenance checks, diagnose malfunctions, and perform necessary repairs to ensure optimal performance and minimize downtime.

Troubleshooting: Utilise diagnostic tools and technical manuals to identify and resolve issues related to hardware, software, and peripheral components of IT hardware and slot machines.

Customer Support: Respond promptly to service incidents and inquiries from club staff, providing technical assistance, guidance, and training as needed.

Preventive Maintenance: Implement preventive maintenance schedules to proactively address potential issues and prolong the lifespan of our IT hardware and slot machines.

Compliance and Regulations: Ensure adherence to gaming regulations, safety standards, and industry best practices in all service and maintenance activities.

Documentation and Reporting: Maintain accurate records of service activities, including maintenance logs, repair reports, and inventory management to facilitate tracking and analysis.

Product Knowledge: Stay updated on the latest advancements, features, and technologies in IT hardware and slot machines systems to enhance troubleshooting capabilities and service quality.

Team Collaboration: Coordinate with internal teams, including IT support, central engineering, and the IT service desk, to resolve complex issues and improve overall service delivery.

Customer Relationship Management: Build strong relationships with club colleagues, managers, and regional management by delivering reliable service, demonstrating professionalism, and fostering trust.

Health & Safety: Ensure adherence to company Health & Safety policies.

You will aim to achieve

As a Field Service Engineer specialising in Slot Machines, you will be responsible for ensuring the smooth operation, maintenance, and repair of IT hardware and slot machines installed in our clubs. Your expertise will be crucial in troubleshooting technical issues, providing timely resolutions, and delivering exceptional customer service to maintain high levels of customer satisfaction. This role requires a blend of technical proficiency, customer-centric approach, and adaptability to dynamic work environments.


Delivery of the KPI’s set by the IT/Field management teams.
Incident resolution in line with department SLA’s.
Exceptional standards are kept within the club arcades during installations, removals, and
maintenance.


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