Total 45 job vacancies by Yamaha Music (asia) Private Limited

Key Responsibilities:-

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch).
• Uphold standards in customer service engagement at branch.
• Teachers’ management and administration (more than 50 teachers full and part-time).
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc.
• Studio and facilities management.

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store.
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department.
• Perform any adhoc duties or projects as assigned.

Requirements:-

• Diploma graduate preferred.
• Experience in similar or service related industry preferred (enrichment centers).
• Excellent interpersonal skills and collaborative, team-oriented attitude.
• Proficient computing skills and familiarity with relevant software and systems.

Overview: -

In this role, you will be essential in managing our spare parts inventory while delivering exceptional after-sales support to our customers. As the main point of contract for product inquiries and issues, you will ensure customer needs are addressed promptly and with professionalism. Your responsibilities will also include maintaining accurate inventory records and ensuring the availability of spare parts to facilitate quick and efficient service resolutions. Your contributions will help optimize inventory levels, streamline operations, and uphold our dedication to providing excellent customer service in every interaction.

Key Areas of Responsibilities: -

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information with professionalism.
2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
3. Provide exceptional customer service to walk-in clients, and efficiently handle cashiering duties.
4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
7. Take on additional responsibilities and fill in for colleagues in the customer service administrative department during their study, vacation or medical leaves.
8. Perform any other duties as assigned.

Requirements: -

1. 5-10 years of experience in parts management within the music instrument industry.
2. Proficient computing skills and familiarity with relevant software and systems.
3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.
4. Excellent interpersonal skills and collaborative, team-oriented attitude.
5. Calm and Steady demeanour to handle various tasks and customer interactions effectively.

Overview: -

The Operation Specialist plays a vital role in ensuring smooth day-to-day operations. A positive attitude is essential, as this position involves frequent interactions with customers. Strong customer service skills are necessary to handle inquiries, resolve issues, and provide a pleasant experience.

Additionally, the Operation Specialist must show initiative, taking proactive steps to support the team and improve operational efficiency. Cashiering duties, including handling payments accurately and efficiently, are a core part of the role, as well as supporting sales activities, ensuring seamless transactions, and maintaining a customer-first approach.

Key Areas of Responsibilities: -

Primary Role:

• Assist the Branch/Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Deliver exceptional customer service with a customer-first approach.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role:

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements: -

• Minimum GCE O-Level & above.
• 2 to 3 years of retail working experience.
• Possess knowledge of Guitars, Drums or Keyboard products.

Overview: -

In this role, you will be essential in managing our spare parts inventory while delivering exceptional after-sales support to our customers. As the main point of contract for product inquiries and issues, you will ensure customer needs are addressed promptly and with professionalism. Your responsibilities will also include maintaining accurate inventory records and ensuring the availability of spare parts to facilitate quick and efficient service resolutions. Your contributions will help optimize inventory levels, streamline operations, and uphold our dedication to providing excellent customer service in every interaction.

Key Areas of Responsibilities: -

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information with professionalism.
2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
3. Provide exceptional customer service to walk-in clients, and efficiently handle cashiering duties.
4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
7. Take on additional responsibilities and fill in for colleagues in the customer service administrative department during their study, vacation or medical leaves.
8. Perform any other duties as assigned.

Requirements: -

1. 5-10 years of experience in parts management within the music instrument industry.
2. Proficient computing skills and familiarity with relevant software and systems.
3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.
4. Excellent interpersonal skills and collaborative, team-oriented attitude.
5. Calm and Steady demeanour to handle various tasks and customer interactions effectively.

Role:

• To conduct individual and/or group Piano lessons to children and adults
• To inculcate the student's interests and passion of music learning

Benefits:

• Registered with and recognised by MOE
• Up to 8 weeks of holidays as stipulated in Yamaha Calendar
• Other leave entitlement
• Training provided to support teacher’s professional skills and knowledge
• Medical benefits
• Staff purchase
• Subsidised music course
• Insurance coverage
• Others

Requirements:

• A pleasant disposition
• Fluency in English
• Ability to work on weekends
• Positive working attitude

Minimum qualifications:
ABRSM/Trinity/AMEB/Guildhall Piano Grade 8 for Practical and Theory

Key Areas of Responsibilities:

1. Ensure smooth operations of music school.
2. Conduct Trial Lessons, Open House and Students' Concerts/Graduation events, as planned.
3. Establish/identify new sales opportunities, secure sales to achieve Individual Sales Budgets & Enrolment Budget for course base assigned.
4. Provide professional sales & products service to all customers' enquiries to convert to enrolment & sales.
5. Assisting in organizing events/roadshow to promote Yamaha’s products.
6. Assist with the requisition for stores’ stock replenishment and ensure that an adequate level of stock is maintained at all times.
7. Perform any ad-hoc duties or projects as assigned.

Requirements: -

1. 1-2 years’ experience in the retail industry.
2. Good interpersonal and communication skills.
3. Abilities to play musical instruments (Keyboard, Guitar, Drums, etc.) will have an added advantage.
4. Comfortable to work retail hours including weekends and public holidays.

Key Responsibilities:-

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch).
• Uphold standards in customer service engagement at branch.
• Teachers’ management and administration (more than 50 teachers full and part-time).
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc.
• Studio and facilities management.

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store.
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department.
• Perform any adhoc duties or projects as assigned.

Requirements:-

• Diploma graduate preferred.
• Experience in similar or service related industry preferred (enrichment centers).
• Excellent interpersonal skills and collaborative, team-oriented attitude.
• Proficient computing skills and familiarity with relevant software and systems.

Overview: -

The Operation Specialist plays a vital role in ensuring smooth day-to-day operations. A positive attitude is essential, as this position involves frequent interactions with customers. Strong customer service skills are necessary to handle inquiries, resolve issues, and provide a pleasant experience.

Additionally, the Operation Specialist must show initiative, taking proactive steps to support the team and improve operational efficiency. Cashiering duties, including handling payments accurately and efficiently, are a core part of the role, as well as supporting sales activities, ensuring seamless transactions, and maintaining a customer-first approach.

Key Areas of Responsibilities: -

Primary Role:

• Assist the Branch/Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Deliver exceptional customer service with a customer-first approach.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role:

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements: -

• Minimum GCE O-Level & above.
• 2 to 3 years of retail working experience.
• Possess knowledge of Guitars, Drums or Keyboard products.

Overview: -

In this role, you will be essential in managing our spare parts inventory while delivering exceptional after-sales support to our customers. As the main point of contract for product inquiries and issues, you will ensure customer needs are addressed promptly and with professionalism. Your responsibilities will also include maintaining accurate inventory records and ensuring the availability of spare parts to facilitate quick and efficient service resolutions. Your contributions will help optimize inventory levels, streamline operations, and uphold our dedication to providing excellent customer service in every interaction.

Key Areas of Responsibilities: -

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information with professionalism.
2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
3. Provide exceptional customer service to walk-in clients, and efficiently handle cashiering duties.
4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
7. Take on additional responsibilities and fill in for colleagues in the customer service administrative department during their study, vacation or medical leaves.
8. Perform any other duties as assigned.

Requirements: -

1. 5-10 years of experience in parts management within the music instrument industry.
2. Proficient computing skills and familiarity with relevant software and systems.
3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.
4. Excellent interpersonal skills and collaborative, team-oriented attitude.
5. Calm and Steady demeanour to handle various tasks and customer interactions effectively.

Role:

• To conduct individual and/or group Piano lessons to children and adults
• To inculcate the student's interests and passion of music learning

Benefits:

• Registered with and recognised by MOE
• Up to 8 weeks of holidays as stipulated in Yamaha Calendar
• Other leave entitlement
• Training provided to support teacher’s professional skills and knowledge
• Medical benefits
• Staff purchase
• Subsidised music course
• Insurance coverage
• Others

Requirements:

• A pleasant disposition
• Fluency in English
• Ability to work on weekends
• Positive working attitude

Minimum qualifications:
ABRSM/Trinity/AMEB/Guildhall Piano Grade 8 for Practical and Theory

Key Responsibilities

Customer Service

• Attend to walk-in, email and phone enquiries from customers.
• Assist in student registration & movement, school cashiering and sales of books.
• Assist in class coordination including liaising with student/parents on update on class schedule.

Administrative Duties

• Ensure follow through on studio maintenance and student movement i.e., advancement, transfer, conversion, etc.
• Provide administration support to teachers to ensure that they can conduct their classes in a non-disruptive manner.
• Ensure completion of documents for daily collection/submission to Accounting & Finance Department.
• Perform data entry of teacher’s fee payment information into computerized system.
• Assist to follow up with student/parents on payment.
• Daily check to ensure that all main power switches are off during store closing.

Activities

• Assist in organizing events/activities such as graduation concert, outdoor performances etc.
• Any other ad hoc duties as assigned

Requirements: -

• Possess at least a Diploma or bachelor’s degree in business administration.
• Candidates must possess at least 1-2 years’ experience in music school industry.
• Good interpersonal and communication skills.
• Good team player.
• Comfortable working on weekends and public holidays
• Candidates possess with relevant experience will be considered for Senior position.

Interested applicants may send in their resumes (indicating their contact number and email) to job-SGP@music.yamaha.com or you may Whatapps your resume to +65 8474 8681. Please note that only shortlisted applicants will be contacted.

Key Responsibilities

Customer Service

• Attend to walk-in, email and phone enquiries from customers.
• Assist in student registration & movement, school cashiering and sales of books.
• Assist in class coordination including liaising with student/parents on update on class schedule.

Administrative Duties

• Ensure follow through on studio maintenance and student movement i.e., advancement, transfer, conversion, etc.
• Provide administration support to teachers to ensure that they can conduct their classes in a non-disruptive manner.
• Ensure completion of documents for daily collection/submission to Accounting & Finance Department.
• Perform data entry of teacher’s fee payment information into computerized system.
• Assist to follow up with student/parents on payment.
• Daily check to ensure that all main power switches are off during store closing.

Activities

• Assist in organizing events/activities such as graduation concert, outdoor performances etc.
• Any other ad hoc duties as assigned

Requirements: -

• Possess at least a Diploma or bachelor’s degree in business administration.
• Candidates must possess at least 1-2 years’ experience in music school industry.
• Good interpersonal and communication skills.
• Good team player.
• Comfortable working on weekends and public holidays
• Candidates possess with relevant experience will be considered for Senior position.

Interested applicants may send in their resumes (indicating their contact number and email) to job-SGP@music.yamaha.com or you may Whatapps your resume to +65 8474 8681. Please note that only shortlisted applicants will be contacted.

Key Responsibilities : -

1. Establish sales in home audio related products.
2. Establish/Identify new sales opportunities, secure sales to achieve individual sales targets.
3. Provide professional sales & products service to all customers' enquiries to convert to sales.
4. Responsible for store inventory and stock replenishment and ensuring products are well displayed.
5. Responsible to report store and market situation and product competition.
6. Perform any ad-hoc duties or projects as assigned.

Job Requirements : -

1. 1-2 years’ experience in the consumer audio industry is preferred.
2. Have strong interest in consumer audio products.
3. Required to handle or attend to after sales service and support.
4. Good interpersonal and communication skills.
5. Comfortable to work retail hours including weekends and public holidays and required to work 6 days a week.
6. Position Available at island-wide Singapore.
7. Only fully vaccinated candidate will be considered.

Key Responsibilities:

• Attend to walk-in customers and phone enquiries for music instruments / course enrolments
• Assist in display of products
• Assist in administrative matter
• Any other adhoc matters

Job Requirements:

• Minimum GCE “O” Level Qualification
• Meticulous with details, good communication and interpersonal skills
• Able to start immediately or within short notice
• Proficiency in Microsoft Office like Excel, Word.

Remuneration & Benefits:

• Hourly rate: from $10.40 per hours depending on relevant experience and etc.
• Supportive and fun working environment with nurturing culture.
• Working locations are easily accessible by public transport

Interested applicants may send in their resumes (indicating the prefer working locationl) to job-SGP@music.yamaha.com or you may Whatapps your resume to +65 8474 8681

Kindly note that only shortlisted applicants will be contacted.

Key Responsibilities:

• Perform cashiering duties using Point-of-Sales system;
• Able to perform transactions accurately and efficiently;
• Maintenance and housekeeping of cashier counter;
• Attend to walk-in customers and phone enquiries for music instruments / course enrolments;
• Assist in display of products;
• Assist in administrative matters;
• Any other adhoc matters;
• Position available at Plaza Sing

Interested applicants may send in their resumes (indicating their contact number and email) to job-SGP@music.yamaha.com. Please note that only shortlisted applicants will be contacted.