Total 75 job vacancies by The Hongkong And Shanghai Banking Corporation Limited

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

We are currently seeking a high calibre professional to join our team as a Relationship Manager - Global Private Banking.

Principal Responsibilities

• Drive achievement against targets for revenue generation, product alignment, customer satisfaction and cost containment
• Grow HSBC’s share of ultra/high net worth client wallet involving investment and product specialists to ensure product capabilities are in line with client/sector requirements
• Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the job holder is involved
• Lead the ultra/high net worth client management sector team to achieve team’s business objectives and ensure ongoing development of all team members
• Provides full-service banking and all transactions to high net worth individual clients through the marketing of all appropriate company services
• Contribute to achievement against targets for revenue generation, product alignment, customer satisfaction and cost containment
• Establish new relationships and manages existing relationship in order to generate new assets under management and Revenue
• Manage junior coverage staff to support and deliver client performance against plan

Qualifications

• Relationship management experience in Private Banking
• Proven track record in asset gathering, asset growth and revenue generation
• Excellent commercial and negotiation skills
• Highly developed communication skills for use in direct client contact and problem solving
• Ability to provide strong financial and statistical analysis
• Strong customer service focus
• Attention to detail and the ability to think creatively to solve problems
• Excellent understanding of financial markets and products

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Internal Audit provides independent, objective assurance to management and the risk and audit committees as to whether the framework of risk management, control, and governance processes, as designed and represented by management, is adequate and functioning.

We are currently seeking a high calibre professional to join our team as a Senior Audit Manager.

Principal Responsibilities

• Support the delivery of audits, some major and/or highly complex, which provide internal customers and stakeholders with critical assessments of the HSBC governance, risk and internal control frameworks
• Ensuring that audit assignments are completed in a timely and efficient manner with due respect to the standards established by GIA, industry best practices and the relevant risk and regulatory environment
• Providing specialist professional advice on audit findings and recommendations, thus ensuring that they are both fully understood and properly implemented by management
• Assisting in the completion of Continuous Monitoring activities to enhance GIA’s capability to provide effective and efficient assurance across the enterprise
• Consult with stakeholders to determine data requirements and conduct analysis to detect trends and anomalies
• Maintain and enhance stakeholder relationships through regular bilateral meetings, appropriate challenge in business risk governance forums, and keeping in touch with business, regulatory and industry developments
• Assist the Head of Audit, Singapore during the Annual Audit process and also Audit Universe refresh process
• Contribute to the wider development of Global Internal Audit, through collaborating with other audit teams, dedicating some of your time to consider how audit can use data analytics, agile techniques and other innovations to more efficiently and effectively deliver its objectives
• Assist in the leadership of the team, through acting as a role model for junior team members, and fostering an open and collaborative working culture

Qualifications

• Knowledgeable about general banking risks, processes and controls, with a specific focus on wholesale and investment banking, capital markets, liquidity and cash management, and lending
• An analytical thinker who is confident approaching areas outside of your expertise, getting to the heart of the key features and aspects quickly
• A good communicator, verbally and in writing, and able to present and influence, even when delivering difficult messages to stakeholders
• A professional with several years of experience working in a dynamic, complex and ambiguous environment, with achievements in a relevant business or function, such as an audit function, finance, risk management, compliance, or business management
• Dedicated to continually improving your own skills, which could be demonstrated by holding relevant professional qualifications such as in accountancy, finance or risk management, and keeping up-to-date with developments in the banking industry, markets and regulations
• Good at managing multiple competing priorities on different concurrent projects, and able to ensure delivery of objectives through analysis of options and coming to pragmatic decisions
• A team player, with a desire to help the team as a whole achieve its objectives

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

International Subsidiary Banking (ISB) is Commercial Banking’s international proposition which aims to provide banking coverage to the subsidiaries of Commercial Banking (CMB) customers within the Large Corporate and Mid- Market Enterprise segments. The International Subsidiary Banking strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our customers. The International Subsidiary Banking business is a significant contributor of revenue to Commercial Banking and consists of a network of dedicated bankers across more than 60 countries.

We are currently seeking a high calibre professional to join our team as a Senior Corporate Banking Manager - ISB.

Principal Responsibilities

• Manage a portfolio of Offshore clients with an emphasis on revenue growth, business development and risk management
• Develop new customer relationships with particular emphasis on developing cross border opportunities with CIVIB Corporate clients headquartered outside Singapore
• Win new long term relationships with the customers we want to bank, coherent with Corporate Banking strategy to be the Leading International Trade and Commercial Bank
• Maintain and develop relationships with overseas HSBC Global Relationship Managers and key internal and external stakeholders
• Responsibility to drive growth in conjunction with product partners particularly with Project and Export Finance, Mid Market Financial Sponsors, Structure Banking, Debt Capital Market, Global Trade and Receivables Finance etc.
• Implement Global Standards at all stages of the customer onboarding and relationship management lifecycle
• Share knowledge, experience and best practices within and outside of immediate team and promote a collective culture to spread experience and best practice
• Ensure a quality service for all customers by owning customer engagement, ensuring service excellence at all times, for all aspects of any customer, prospect or professional's interaction with HSBC
• Maintain awareness of operational and fraud risk within assigned portfolio and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting
• Be an ambassador for HSBC and develop the bank's profile in the local community, with a particular focus on international business

Qualifications

• Significant experience in managing commercial relationships with international needs
• Seasoned credit assessment skills including experience in complex and structured transactions involving project finance, export finance, acquisition finance etc.
• Evidence of building long term customer relationships and achieving stretching revenue goals
• Understanding of the region is desirable
• Understanding of regulatory challenges or other requirements/restrictions within HSBC group offices
• Proven track record of portfolio growth and new to bank business acquisition
• Minimum 10 years of experience in frontline position
• Proactive, customer driven approach, with a strong sales and marketing orientation and entrepreneurial spirit
• Wide breadth of product knowledge
• Well-developed interpersonal, influencing and presentation skills with highly motivated and prepared to accept challenges mindset.
• Excellent communication skills and experience of communicating with all levels of staff and management

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KM6Y

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Internal Audit provides independent, objective assurance to management and the risk and audit committees as to whether the framework of risk management, control, and governance processes, as designed and represented by management, is adequate and functioning.

We are currently seeking a high calibre professional to join our team as a Senior Audit Manager.

Principal Responsibilities

• Effectively manage individual audits and activity through planning and delivery of the annual audit plan within expected timeframe, standards, methodology, budget, and best practices
• Devise, develop and champion the use of relevant audit techniques and approaches to drive operational effectiveness and improve management of audit assignments
• Confirm that audit findings and recommendations are understood and mitigated
• Drive the co-ordination and collaboration to make sure audit work is consistently delivered
• Manage the interface between stakeholders to confirm a common understanding of key deliverables
• Demonstrate strong knowledge of the applicable Business, Functional, and Regulatory environment, including developing trends, risks, controls, and expectations
• Support a strong risk and conduct culture across the Group and promote awareness and sound operational and strategic decision-making
• Critically analyse and determine key drivers of change for area of coverage and assess how these will impact GIA’s engagements
• Use insights and knowledge of HSBC, industry and developments to assess areas of concern
• Regularly review audit plan to confirm focus on material risks and regulatory requirements
• Accountable for conducting financial crime related audits in respective businesses and functions globally, with primary geographical coverage in Asia Pacific
• Participate in Governance forums
• Promote the use of HSBC standards, sharing of knowledge and industry best practices
• Coach and mentor team members and colleagues to enable professional development
• Facilitate a culture of continuous learning, encompassing technical and soft skills
• Deliver audit assignments, including continuous monitoring and risk assessments, provide constructive challenge, and value adding engagement with key stakeholders
• Share business developments, management information, and updates obtained from Senior stakeholders with team members
• Participate in Governance forums
• Promote the use of HSBC standards, sharing of knowledge and industry best practices
• Coach and mentor team members and colleagues to enable professional development
• Facilitate a culture of continuous learning, encompassing technical and soft skills
• Deliver audit assignments, including continuous monitoring and risk assessments, provide constructive challenge, and value adding engagement with key stakeholders
• Share business developments, management information, and updates obtained from Senior stakeholders with team members

Qualifications

• Minimum 7 years relevant work experience in the financial crime related Internal Audit and/or Financial Crime functions in Banks
• Relevant product knowledge
• Relevant, audit, analytical, risk, and technology skills, qualifications or certifications
• Undergraduate or graduate degree in business, accounting, mathematics, or social sciences
• Preference given to candidates with relevant certificate holders i.e. CIA, CISA, CFE, ICA or ACAMS
• Fluency in English is a must, Mandaring skills is a plus but not essential
• Willingness to travel
• Mature team player who is highly professional
• Analytical and critical thinker, who can effectively manage competing priorities and complex challenges to deliver positive outcomes
• Apply qualitative and quantitative methods to analyse and investigate challenging scenarios and situations
• Produce smart, simple, and pragmatic solutions

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Legal plays an important role in protecting the Group’s reputation by helping to future-proof the organisation through robust legal risk and issue advisory. Responsible for providing comprehensive legal advice to senior management and all global businesses and functions, the team offers a diverse range of legal skills, jurisdictional experience and practice specialisms across all countries and territories in which our businesses operate.

We are currently seeking a high calibre professional to join our team as a Senior Legal Counsel - Market and Securities Services.

Principal Responsibilities

• The role-holder will be part of the legal team that provides legal advice and support to the Global Markets (GM) business and the Securities Services (SSv) business
• Provide legal support in respect of GM and SSv products and initiatives (including digital innovation, and development of digital platforms, services and products)
• Develop and maintain legal and contractual templates
• Liaising with external counsel when necessary and in a cost-effective manner
• Provide legal support to and collaborate with other functions and teams (such as Regulatory Compliance, Risk and Global Legal Services) that support the GM business and the SSv business
• Participate in and provide legal support for various local and regional projects and initiatives
• Perform Legal function’s role as the second line of defence in the Group’s risk management framework and partnering the GM business and the SSv business in Singapore in addressing non-legal issues and risks (such as reputational risk and conduct risk)
• Attending and presenting at various risk and fiduciary forums, steering committees, board meetings (as required).
• Liaise on a regular basis across the relevant business areas and functions and with Legal function regionally and globally (as needed)

The GM business covers:

• OTC derivatives transactions and other GM products and initiatives
• Assisting with GM documentation (such as drafting and reviewing ISDA Master Agreements, trade confirmations and product term sheets)

The SSv business covers:

• Direct Custody and Clearing
• Global Custody
• Investor Services
• Real Estate Investment Trusts
• Trustee and Fiduciary Services
• Fund Services.

General responsibilities for the role:

• To be the accountable lawyer to the executives of the area on all material legal issues that the business faces
• Execute against relevant policies and procedures for the relevant area of coverage to ensure that Legal's role in the second line of defence can be executed
• Advising relevant Management on non-standard legal, and conduct and reputational risks
• Evaluating and responding to changes in legal and regulatory requirements as they arise
• Provide expert and professional legal advice, guidance and support to ensure that the legal and reputational risk of the relevant area are identified, reported and mitigated
• Identify new legal, regulatory and market developments that can affect business activities, and educate our business teams on how these developments may affect their business
• Ensure senior legal management is fully briefed on major issues arising in relevant business area and major legislative changes in area of expertise
• Maintain and develop positive and professional working relationships with business managers, stakeholders and the Global Legal function
• Recommend selection of panel law firms and other appropriate external parties

Qualifications

• Qualified Lawyer with at least 7 years' relevant experience (in-house and/or private practice)
• Experienced and confident practitioner
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• Ability to handle a diverse range of issues, deal with new or unexpected situations and work under pressure
• Strong communication skills (both written and verbal) and strong inter-personal skills Excellent negotiation and drafting skills and will have demonstrated the ability to take initiative and apply good commercial and legal judgment
• Up-to-date knowledge of developments in own industry sector
• Lateral thinking/problem solving
• A collaborative teammate, but also a self-starter who is able to work independently with an entrepreneurial drive

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Job Description

Principal Responsibilities

• Have a deep understanding of the clients’ domestic and cross border hedging, investment and financing needs, and identify sales opportunities.
• Originate Markets business through providing cross-assets corporate treasury solutions
• Service a portfolio of MNC corporate clients ranging from transactional to strategic clients.
• Provide solutions across a range of products, ranging from vanilla to structured products.
• Build deep and strategic client relationships to enhance the HSBC franchise and generate value added business.
• Manage business relationships, including with transactional clients who may be serviced on eplatforms for flow based business.
• Manage the entire sales process including post trade processes.
• Collaborate with internal stakeholders, including Relationship Managers and Cash and Trade product partners, to service client needs and improve share of wallet
• Use performance management and client development plans, to strengthen client relationships and identify cross-sell opportunities
• Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

Requirements

• Bachelor's degree
• Experience in Market Sales to corporates across flow and events related business
• Strong understanding of Markets products, covering foreign exchange instruments such as Spot, Options, Swaps, and Forwards, and interest rate derivatives and an ability to understand and manage a diverse and sometimes complex, product set
• Strong understanding of needs of corporates, the client base, the market regulations and key sales processes
• Hold relevant exams and qualifications to satisfy local and any cross border market regulations for non-advisory sales and trading activities.
• Good teamwork and to work collaboratively with other colleagues locally and across regions

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Payments Solutions is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with dedicated in country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.

We are currently seeking a high calibre professional to join our team as a Vice President, Liquidity Solutions Manager.

Principal Responsibilities

The role of the Liquidity Solutions Manager is to be responsible for the development and execution of liquidity product propositions to enhance HSBC’s market share and profile as a prominent liquidity management player in Singapore and regionally. The role is focused on domestic (Singapore) and regionally (Asia Pacific) integrated liquidity and investment solutions, which requires close collaboration with other Liquidity team members and across Global Payments Solutions (GPS) to ensure consistent and comprehensive positioning of our approach in the market.

To be successful in the role, the job holder must have commercial acumen and the interpersonal skills to develop relationships with GPS Sales and Global Banking/Commercial Banking RM’s in order to develop market-driven solutions. The role will also be responsible for Singapore and regional Asia market reviews and analysis, client segmentation and other initiatives aimed at developing new and profitable business.

Business Impact

• Advise GPS Sales on market and industry best practices and support client solution development, validation, positioning and implementation
• Support Singapore domestic and ASP regional deals involving liquidity and investment products (RFPs, client prospecting, expanding solution set of existing clients)
• Lead commercialisation activity of our digital propositions. Supporting client demos, marketing campaigns, partnering with RMs/Sales/Client Management teams
• Produce thought leadership articles and client facing collateral on liquidity management market themes – client case studies, testimonials, industry award submissions
• Provide strategic and tactical direction in positioning current and upcoming product features
• Run campaigns to commercialise our Liquidity Product set. This includes participation in industry events, partnering with Marketing teams for client events, webinars, client electronic direct mail (EDM)
• Drive corridor collaboration across regions to identify client opportunities working closely with key stakeholders
• Identify and translate Singapore and Asia Pacific opportunities into new business revenues for the Bank. This includes deal pipeline management, analysis of client portfolios across segments to identify opportunities, close collaboration with GPS Sales and RM stakeholders
• Work closely with the Liquidity Product Management teams on the development and rollout of the assigned products within the Asia region
• Promote the profile of HSBC as a prominent liquidity management specialist through media and marketing initiatives

Customers

• Effectively support the enhancement and positioning of liquidity propositions, in close partnership with other parts of GPS and external clients
• Work with GPS Sales and GB/CMB RM’s regionally to best understand the market requirements and translate these into the liquidity solution

Operational Effectiveness & Control

• Conduct customer analysis to determine performance statistics and implementation success
• Monitor and manage regional implementation to ensure consistency of approach and methodology
• Work with countries and facilitate sales/product teams to deliver appropriate market driven solutions

Qualifications

• Familiarity with product management methodologies and disciplines to monitor and execute product development plans
• Experience working in relevant environment/s, i.e. client facing banking functions such as corporate banking relationship management or sales
• Relevant product knowledge including solid expertise in cash management and specifically exposure to liquidity management (cash pooling) and investment products (deposits, money market funds)
• Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
• Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
• Experience of building and managing complex relationships with significant customers

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KJHS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Markets business is one of the largest of its kind in the world. It combines sophisticated 24- hour global coverage with a detailed knowledge of local markets. Our services are offered both online and offline in more than 60 countries and territories worldwide. We specialise in foreign exchange, credits and rates, structured derivatives, equities and debt, equity and equity-linked capital markets.

We are currently seeking a high calibre professional to join our team as Head of Markets and Securities Services Operations Singapore.

Purpose of the Job

The role is required to provide senior management oversight for operation activities supporting Markets and Securities Services business in the market. The role is the senior officer responsible from an operations perspective to local stakeholders, to deliver consistent high quality service, simplify and create synergy across operations and provide strong local decision making and ensure timely escalation. The key outcome being to provide a scalable and sustainable operation to the local market.

Principal Accountabilities

• Support strategic development of MSS businesses
• Client Servicing, Management & Retention
• Ensures error-free and efficient operations across all products and clients
• Adopts best practices across MSS products and client segments from other markets
• Monitor new products in the market and ensures that the operations can support changes/ new products in the market
• Support new product and client implementation
• Manages operational risk, including its identification, assessment, mitigation and control, loss identification and reporting
• Creates environment for effective team work and maintaining high team morale / job satisfaction
• Provide overview on Operation service and performance
• Ensure implementation of local, regional or global Operation strategic changes

Major Challenges

1. Decision Making: The role requires clear decision-making skills from the job-holder on a regular basis on issues ranging from cost, client service, technology, processes, risk management / compliance and people.
2. Evolving environment: The operating environment is constantly changing in respect to products, clients, processes, regulations, competitors etc. The job-holder is required to ensure that the teams adapt quickly to the dynamic environment and delivers consistent service.
3. Risk Management/Internal Controls: The products traded and services offered by MSS business are complex in nature with regulatory risk exposure. This requires the job-holder to have a complete understanding of the products and services, plus a front to back understanding on risk exposure and the respective control requirement.
4. Operational Efficiency/Productivity: This MSS business typically operates in a competitive environment with other market players offering similar products and services. This requires the job holder to constantly evaluate and re-design processes to improve efficiency and productivity.
5. Synergies – Create measurable synergies between Markets Operations and Securities Services Operations for a more efficient and client centric model.
6. People Management: The job-holder will be managing a large operation workforce with diverse background and is expected to ensure adequate engagement across teams and promote a speak up culture.

Context of the Job

• The job holder is expecting to have direct management for operation teams in the local market and if applicable, to provide influence and guidance to staff member in the global service centre located offshore supporting the respective market.
• The business environment is evolving with on-going developments in products, client service, processes, regulations, market practice, etc. This requires the job-holder to manage constant changes in term of operations service, systems, processes and people.
• The job holder will be responsible to act with courageous integrity and adhere to HSBC values and business principles

Qualifications

Education and Relevant Experience

• University degree (BA) or (BS)
• Significant experience in the finance industry, ideally in operations supporting investment banking or securities services business.
• Strong product knowledge and understanding on clients’ requirement and industry practices
• Strong leader who exhibits robust judgment, decision making and is resilient to change
• Strong Communication Skills; ability to articulate complex issues concisely and in clear language
• Ability to identify, manage and mitigate risk effectively; strong awareness on conduct-risk and other Non-financial risk elements applicable to Operations
• Strong problem solving capability, able to multi-task well under pressure and in times of ambiguity. Organized with systemic approach to programme execution
• Experienced people management and organization skills
• Experience in working with a wider group of stakeholders including Front Office, Product Control and Technology
• Experience in managing regulators, vendors and other external stakeholders

You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JQVQ&src=JB-258226

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management. The team actively manages a varied and dynamic range of risk types, including security, fraud, information security, contingency, geopolitical, operational, credit, pension, insurance, market and reputation risks. All parts of the Global Risk team use their skills, insight and integrity to handle established threats and those they see emerging, acting to protect and enable HSBC to deliver sustainable growth.

Global Enterprise Risk Management (ERM) is a sub function of Group Risk and Compliance. The ERM function owns the Risk Management Framework, which includes the Group Risk Appetite Framework and Non-Financial Risk Framework, and seeks to more clearly align these to drive one clear holistic approach to Risk Management across the organisation. The objective of Enterprise Risk Management (ERM) is to develop a holistic, portfolio view of the most significant risks to the achievement of the entity’s most important objectives.

We are currently seeking a high calibre professional to join our team as a Senior Manager, Enterprise Risk Management, Wealth and Personal Banking, Singapore.

Principal Responsibilities

• The role holder will be responsible for providing ERM coverage over the Wealth and Personal Banking (WPB) segments and products businesses in Singapore, including supporting the implementation and embedding of the ERM Singapore functional strategy, and developing and promoting an increasingly insightful view of ERM risks
• The role holder will also be responsible for providing operational and resilience risk oversight and stewardship for the WPB segments and products businesses in Singapore, ensuring that both operational risk and resilience risk are managed within appetite. Key responsibilities will include:
• Supporting the embedding of the Risk Management Framework (RMF) and providing advice, guidance and challenge in relation to ERM oversight and internal control effectiveness within WPB Singapore
• Supporting with thematic reviews to ensure that the risk and control environment is commensurate with the scale and nature of operations
• Supporting operational and resilience risk management and acting as a key contact and escalation for senior stakeholder engagement
• Providing Second Line of Defence (2LOD) oversight of top and emerging risks, ensuring appropriate management and mitigation of these risks
• Attending relevant control meetings and non-financial risk governance forums, providing both operational risk oversight and robust and timely risk steward challenge of the First Line of Defence (1LOD) view of the resilience risk profile as required
• Applying risk stewardship review and challenge over the Resilience Risk RCAs and control environment
• Ensuring the integrity and timely completion of risk and control identification, assessment and information within the Group’s Risk and Control system of record (Helios) as well as directing documented remediation plans for residual risks
• The role holder will also support ERM coverage for the Singapore Insurance and Asset Management businesses from time to time

Qualifications

• Strong understanding of processes, risks and controls relating to Retail, Wealth, Private Bank, Asset Management and Insurance Segments and Products
• Strong communication, negotiation and influencing skills with ability to interact with senior management and other key internal and external stakeholders
• Comprehensive knowledge of the external environment, particularly the regulatory landscape as well as risk, geopolitical, competitor, etc
• Strong level of risk management knowledge and relevant experience in at least one of the underlying resilience risk disciplines
• Prior experience and relevant professional qualifications in data and / or technology and cyber security risk will be advantageous
• BA or BS University Degree in a relevant discipline preferable

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KOQC&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as an Online Banking Strategy and Experience Manager.

Principal Responsibilities

Digital Platforms in WPB is responsible for the core Mobile and Browser based platforms for meeting the everyday banking needs of HSBC Wealth & Personal Banking’s customer base. Supporting 36 markets and up to 20m customer daily, the team is focussed on three key platforms: 1) Mobile Platform; 2) Dynamic Experience Platform (including Online Banking); and 3) Security Platform. HSBC Online Banking supports c3.8m customers across 36 markets with 25% of total digital usage coming from Online Banking and c1.7m browser only customers. In addition to the Browser (Online Banking) customer channel, Dynamic Experience Platform manages the Strategic Hosting and Content Management System for WPB enabling Value Streams to deliver seamless customer experiences as well as supporting our Digital Channels & Marketing strategy, building and optimising onboarding journeys and the Public Websites.

This role is part of a team of digital experts who are assigned to Digital Platforms Value Stream to support the development of market leading digital journeys and experiences, and directly contributes to the effective and efficient delivery of change globally for WPB.

This role holder leads and is accountable to oversee and own the Online Banking strategy, Product Roadmap and all aspects of the Online Banking experience. This includes collaborating across WPB propositions, Global Value Streams and Markets ensuring all products and journeys launched deliver an exceptional customer experience.

The role holder will:

• Perform product and operational analysis based on user behaviour, performance metrics and trends, industry benchmarks to identify and make recommendations on Online Banking strategy and ongoing investment
• Responsible for end-to-end Online Banking experience, ensuring that all features and capabilities deployed align to the overall online information architecture and hierarchy
• Design and implement experience standards and guardrails for Online Banking to ensure a consistent and exceptional experience across different products and journeys
• Conduct ongoing research on market trends and competitive landscape and evaluate their impact on HSBC’s Online Banking strategy
• Partner with WPB markets to develop a detailed knowledge of their strategic goals and challenges to define and agree on their forward looking multiyear Online Banking capability roadmaps. Work with Global Value Streams to interlock roadmaps
• Work with Global Value Streams and Digital Channels to ensure products and journeys deployed on Online Banking are commercialised and business improvements tracked
• Drive a culture of optimisation by leading a team to monitor and analyse customer feedback, performance metrics and trends, identify pain points and improvement opportunities. Implement experiments to test optimisation opportunities in collaboration with WPB proposition, Global Value Streams, and Markets
• Work with WPB proposition, CLCM and market teams to ensure the experience remains consistent whilst driving differentiation across the client continuum
• Collaborate with Global Value Streams and Markets to track and develop strategies to optimise Online Banking usage
• Provides impactful coaching and support to wider agile team to ensure individuals and teams perform at their best
• Ensuring capabilities are scalable to drive a consistent Online Banking experience across the Group
• Review performance of products and journeys and drive the local and global change agenda
• Obsess about how to apply technology and data to solving problems or finding new opportunities

Qualifications

• An entrepreneurial drive, with the ability to deconstruct and solve problems. Demonstrable resilience and persistence – a ‘can-do’ attitude
• Experience in Digital Product Management, ideally in a global or regional roles, with proven experience in working in a cross functional matrix environment with market and global teams
• Extensive experience with the range of product development and optimisation activities including identifying opportunities and developing business cases, defining product requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post launch performance measurement and management
• Consumer financial services industry experience and strong understanding of Digital business, while experience with travel, lifestyle, and/or other consumer product development is a strong advantage
• Strong communication skills for navigating through business requirements, differences of opinion on approach
• Proven ability to build strong relationships across stakeholder groups with proven ability to influence large teams without direct leadership authority
• Excellent understanding of the bank’s risk framework and experience of working with second line of defence: legal, compliance, financial crime (AML & sanctions), fraud, risk
• Strong outward focus and grasp of the competitor environment – opportunities, threats, gaps
• Experience of Design Thinking and leading run ahead work to explore new problems or potential ideas, bringing in Design, Analysis, Architecture and Engineering colleagues
• Strong stakeholder management in a complex matrix environment with regular exposure to C-Suite level stakeholders

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KO6F&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Financial Crime Compliance aligns current activities within Global Risk and helps to build these into a more integrated framework to conduct Customer Due Diligence which enables HSBC to manage financial crime risk more effectively. It builds stronger controls to improve the way Financial Crime Compliance risks are managed in order to spot gaps as well as trends so that the team can take action. It proactively gathers and analyses financial intelligence in a smart way so that suspicious transactions, activities or connections can be identified and we can adequately protect our customers from the threat of financial crime.

We are currently seeking a high calibre professional to join our team as a Senior Manager, Financial Crime Oversight, Global Private Banking and Wealth.

Principal Responsibilities

Financial Crime

The Financial Crime (FC) Function is a Second line of defence (LOD) function that includes ”Risk Stewards” who are independent of the commercial risk-taking activities undertaken by the Group’s businesses (also referred to as “the First LOD” or “FLOD”). The FC Function also operates a set of critical controls on behalf of the FLOD by harnessing intelligence, analytics, technology, detection and investigation. The Risk Stewards are responsible for reviewing and challenging all the activities of the FLOD to ensure that, as “Risk Owners”, they effectively manage the FC risk inherent in, or arising from, the conduct of their activities and for which they are responsible. FC risk is a non-financial risk that includes fraud, money laundering, bribery and corruption, sanctions violations, terrorist financing, proliferation financing, export control violations and tax evasion. The FC function operates in accordance with HSBC Group’s Risk Management Framework (RMF).

The Global Private Banking & Wealth (GPB&W) Financial Crime Oversight Team provide oversight and challenge of GPB relationships with particular focus on SCC and High Risk relationships and booking centres/themes identified for increased oversight, to ensure that globally these relationships are appropriately reviewed, and we exercise our full suite of financial crime controls and critical thinking, to prevent our products and services from being used for financial crime. They act as a Global Financial Crime Risk Stewardship centre of expertise and guidance for onboarding and escalation of such cases.

The Senior Manager, Financial Crime Oversight, Global Private Banking & Wealth (GPB&W) is positioned in the GPB&W Financial Crime Risk Stewardship Team. They are required to review HR/SCC relationships being onboarded into GPB and a sample of existing client relationships, to ensure that enhanced customer due diligence has been carried out effectively and that financial crime risks are appropriately identified, mitigated and controlled. Enhanced due diligence includes source of wealth, source of funds, purpose of account, assessment of negative news and any indicators of financial crime. The role holder will also provide advice and guidance to local financial crime teams on complex cases, risk appetite and intelligence sought through external vendors. The role is a key risk management role with a targeted remit and responsibilities including, but not limited to:

• Reviews and challenges GPB onboarding of high risk and SCC relationships across GPB booking centres globally
• Carries out risk-based sampling of existing client relationships across GPB booking centres globally
• Coordinates a programme of targeted thematic reviews, working with local financial crime stewards
• Provides guidance to local financial crime stewards on the sourcing and use of insight and intelligence provided by external vendors including scoping of reports and interpretation and assessment of findings
• Manages case workload in line with Service Level Agreements, business and financial crime priorities
• Works closely with HSBC Financial Crime Investigations teams drawing upon resources and insights arising through wider investigative activity
• Identifies and reports on emerging themes and areas for action identified through cases reviewed
• Identifies cases for escalation to GPB RRCSC, WPB RRCSC and GRRC in line with policy, procedure and risk appetite
• Provides advice and guidance on controls that should be in place to mitigate financial crime risk
• Establishes strong, trusting and mutually supportive relationships with 1LoD and 2LoD stakeholders

Qualifications

• Experience and understanding of the Private Banking and Wealth Management business
• Experience working within a regulatory, investigative, or financial intelligence agency, or as a senior compliance or risk and manager within a global firm, in the financial services industry
• Strong understanding of Group Financial Crime Policy and GPB &W Procedures including Customer Due Diligence and Enhanced Due Diligence
• Strong understanding of the current regulatory environment and expectations, relevant regulations, codes, and as well as their underlying purpose to mitigate risk to the financial system and provide information useful for the public sector to provide law enforcement and security
• Strong understanding of financial crime typologies, emerging themes and how they may manifest in GPB&W relationships
• Critical thinker, analytical
• Excellent communication and inter-personal skills, with experience of dealing with first and second line stakeholders across regions and markets
• Degree educated and or relevant professional finance, regulatory or financial crime risk management qualifications

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KLTQ&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Markets and Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as an Account Manager – Account Management, Securities Services (SSV).

Principal Responsibilities

Role Overview

Markets & Securities Services provides industry-leading services to corporate and institutional clients worldwide, and is a significant part of the HBSC Global Banking & Markets division.

Account Management AO&M sits within the SSV platform, and this role has been created to further support the consistent application and on-going delivery of the “Next Generation” of account management to SSVs’ strategically important Asset Owners & Managers client base, across SSV products.

Working alongside Client Service Managers and the Client Executives, a primary purpose of the role will be to ensure that we deliver a service proposition that recognises and adapts to changing client requirements as automation and digitisation reduce reliance on operational interaction day to day, and clients seek to extract additional, long term value from their service providers. In cases where there are no client executives assigned, perform the activities of the Client Executive.

The role will be critical to the satisfaction and sustainability of our client relationships by helping create and maintain a platform for growth within the AO&M sector and ensuring we deliver:

• An industry-recognised, best in class account management proposition
• A fully reference-able client base with limited/zero attrition

As well as overseeing and maintaining the highest levels of service as a core SSV relationship foundation, the role-holder will identify and deliver key differentiators to clients. This will include the utilisation of data and new technology, the multiple products and services that complement the SSV offering within the Group and leveraging SS’ extensive proprietary network - people and market influence.

To do so, the role-holder will be required to continually familiarise themselves with the services SSV offers today and the product roadmap for the future.

Additionally, the role-holder will effectively support Client Executives and Sales Directors on new and cross sale initiatives for strategic clients/prospects, as well as owning commercials and maximising profitability and incremental growth opportunities with clients. In cases, where no client executive is assigned, work on these activities as the client executive for the assigned portfolio of clients.

To achieve this, the role-holder will need to forge deep relationships with key stakeholders including from the following business partners:

• Client Service Management
• Client Executives
• Operations
• Digital & Data
• Client & Sales Enablement
• Product
• Portfolio Delivery

Managing relationships with clients and other stakeholders throughout the industry will also be key to the success of the role, and will necessitate that client events are planned and attended appropriately and that client feedback and key management reporting is effectively produced and utilised.

In summary, the role-holder will ensure we attain the highest levels of satisfaction, retention and reference-ability of the SSV AO&M client base. Additionally, the role-holder will be acting as the core relationship touch point across SSV products for a select number of clients. Many of the SSV teams, including client management, are virtual and spread over multiple geographical locations, making collaboration with client and internal stakeholders a crucial component of the success of the business.

Duties and Responsibilities

• Client retention – work in tandem with product management, service delivery and client management to ensure high levels of client satisfaction and a reference-able client base
• Create and maintain detailed client plans that effectively map the organisational structure and key contact points in the assigned clients
• Ensure proactive management of issues across all products and jurisdictions by directing the resources in each service component or jurisdiction
• Capture, advocate and drive service improvement opportunities and prioritise change management agendas across the business
• Establish/adhere to an agreed governance framework and meeting schedules to deliver strong senior client engagement and maintain full compliance with internal controls
• In cases where there are no client executives assigned, perform the activities of the Client Executive

Qualifications

• Minimum of five years’ experience of Securities Services, client management, business implementation/change, business development and/or senior operational leadership experience
• Client facing with excellent communication and presentation skills, including an ability to lead and manage meetings
• Track record in maintaining and retaining client relationships across securities services products with an ability to help execute departmental strategy
• Understanding of core commercial and contractual drivers and business performance
• Proven ability to adapt to the changing demands of the industry, clients and internal stakeholders
• Proven capacity to operate across a complex organisation collaboratively, whilst ensuring that the agreed client/HSBC agenda is effectively managed
• Demonstrable quality track record as a team-player with the capacity to positively contribute to the department strategy
• Fully proficient in understanding the regulations that drive the securities services arena and in particular those that govern client management
• Sound understanding of controls, risk management (product and market) and mitigation techniques

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is the largest Trade bank in the world, offering a comprehensive range of forward-thinking open account supply chain and traditional trade solutions. Global Trade Solutions (GTS) comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.

We are currently seeking a high performing talent to join the SSEA GTS Regional Sales team in the role of Senior Manager / Sales Director, Regional Business Development.

This role reports to Regional Head of Solutions Structuring, South & Southeast Asia, GTS.

Principal Responsibilities

• Develop and execute strategic workstreams with objective of creating the scalable propositions and sales infrastructure towards sustainable growth of SSEA GTS business. This shall straddle from customer segment strategy to product commercialisation strategy, to people scaling agenda.
• Derive commercialization strategy to drive uptake of trade and structure trade solutions and deliver target business outcome
• Define and implement the learning and upskilling roadmap for SSEA GTS Sales teams in partnership with country teams and subject matter experts
• Active engagement with SSEA markets for assessment of competitive landscape, validate market opportunities and applicability of trade propositions via research and customer insights
• Develop materials to clearly and effectively communicate SSEA GTS Sales Strategy, capability development initiatives, whilst acting as key interface with other areas of the Group, driving collaboration where possible
• Execute data analysis to formulate business and sales intelligence, and presenting the conclusion to senior stakeholders to drive actionable next steps
• Partnership origination and ongoing management, from identifying, selecting, testing, commercialising and monitoring 3rd party partnerships regionally; leading the initial relationship with select partners, negotiating terms, measures of success, coordinating partnership execution and ongoing monitoring of performance
• Represent SSEA GTS Sales in various forums, meetings with global functions and businesses
• Strong project management, process improvement and MI reporting skills

To be successful in this role you should meet some of the following attributes:

• Strategic thinking and high level of business acumen and commercial awareness with proven record to drive initiatives to deliver tangible results
• Typical qualifications include undergraduate or post-graduate degree in Business Administration, Computer Science, Finance or a related field
• Strong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimension
• Extensive knowledge of global trade solutions, services, products and techniques
• Extensive knowledge of the market & market trends, competitive environment and regulatory environment
• Sales & Client Management experience at a senior level including dealing with senior executives
• Experience with data analytics and having digital acumen is a plus. This includes analyzing both internal/external data and determining the best way to represent the conclusion to stakeholders
• An ability to work at fast pace often with limited information/guidance and independently formulate solutions to challenges that arise
• A collaborative team player, who can work on a self-directed basis; and balance multiple diverse priorities and stakeholders
• A high standard of spoken and written English delivered in a style to articulate GTS’s story and drive actionable steps
• Ability to manage and navigate a dynamic and complex global matrix environment
• A practical approach to preparing requests from leadership often at short notice
• Proven ability to deliver creative and flexible customer solutions.
• Ability to understand a customers business and the fundamentals of running a business
• Excellent time management, planning and organisation skills

This role is based in Singapore.

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our sector-focused Banking relationship managers provide a single coverage point for multi-national clients. With our global capabilities and footprint, vast expertise and local knowledge, our Banking teams connect clients to the products and services that meet their global financial needs.

We are currently seeking a high calibre professional to join our team as a Senior Account Manager, Global Banking - Global Payments Solutions.

Principal Responsibilities

• Accountable for delivering Client Service excellence globally effectively managing any risks and issues
• Identification of opportunities globally and effectively managing the regional account managers to deliver against client promises
• Identify and introduce service improvements to improve the overall client experience
• Resolves global Client Service issues and challenges as the final escalation point
• Identify opportunities to streamline processes, eliminate redundancy, increase revenue and strengthen relationships
• Generate referrals for other Global Businesses, e.g. Private Banking, GBM, RBWM, as appropriate
• Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements
• Identify client requirements, working with RM’s and Product Managers to address their needs and enhance client experience, thus seeking to expand HSBC’s share of our client’s business
• Work closely with Sales to provide input and ensure proper levels of support are achievable

Qualifications

• Minimum of 8 years in a similar role or capacity
• In-depth knowledge of industry standards related to all Cash Management products and services
• Experience with or knowledge of local regulatory requirements related to Anti-Money Laundering
• Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
• Proven ability to deliver creative and flexible customer solutions
• Ability to understand a clients business and the fundamentals of running a business
• Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
• Ability to interact with business customers at all levels
• Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
• Excellent time management, planning and organisation skills
• Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
• Strong analytical, problem-solving, technical
• Experience in driving team and individual performance to achieve customer and financial targets
• Strong leadership and team motivational skills
• Proven coaching and performance management skills

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KIOZ

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/Jhg_CUifTf4?si=yIv42y54Ay4DT6aWtitle="YouTube

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Trade Solutions comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.

We are currently seeking a high calibre professional to join our team as a Vice President, Sales, Global Banking - Global Trade Solutions (GTS).

Principal Responsibilities

• Manage a portfolio of GTS clients with presence in Singapore to provide solutions and GTS structures that meet the client’s trade and working capital needs
• Establish new client relationships and strengthen existing ones by originating and executing sales strategy in conjunction with regional and country stakeholders
• Execute a robust growth plan to target new customers (New to Bank and New to Trade) for the GTS business including all facets of originating and executing GTS deals to draw down and revenue growth
• Proactively identify core & structured trade finance opportunities and lead RFPs and client pitches and recommending innovative trade finance solutions that meet client objectives
• Devise client plans and strategies to identify sales opportunities, as well as increasing revenue for existing ones to achieve asset growth, sales or revenue targets
• Collaborate with internal stakeholders, which may include relationship mangers and product specialists, to maximise cross-selling opportunities for the bank
• Work with Client Implementation Services in a timely fashion to ensure an efficient transition process for complex clients
• Develop and drive changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice
• Participating in events, initiatives, and activities to develop business opportunities
• Protecting the bank's reputation and ensuring an acceptable risk profile whilst deepening your understanding of the client through credit and customer due diligence reviews
• Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision making
• Manage & Partner with Relationship Managers on all credit risk matters including credit assessment/commitment/returns
• Assess risk/reward of transactions when making business decisions and showcase due consideration of bank’s reputation and objectives
• Communicate and adhere to HSBC policy and procedures in order to ensure good operational, financial and, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise

Qualifications

• University degree holder (Finance, Business or related discipline) with minimum 5 years of experience in trade finance industry in front line roles
• Good client network and track record of trade finance sales. Proven Track record of leading trade finance transactions for large global clients
• Extensive knowledge of global trade solutions, services, products and techniques
• Significant solution providing or structuring experience with strong understanding of trade finance & working capital management
• Strong financial and analytical skills with good problem analysis (identifying problems, recognising important information, establishing connections and providing solutions)
• Recognized as a Trade Finance specialist with ability to display in depth knowledge and understand the risk profile of relevant products and services, and act as the lead for opportunities with clients and internal stakeholder
• Ability to interact with business customers at all levels
• Good interpersonal skills and ability to interact and build relationships with internal and external stakeholders
• A collaborative team player, who can work on a self-directed basis, and balance multiple diverse priorities and stakeholders
• Strong independent contributor, who is comfortable working on multiple assignments, where the teams will often be distributed across the globe and culturally diverse
• Excellent communication skills, including written, verbal, and the ability to deliver compelling presentations
• Proficient in MS Excel, MS Word and MS Power Point and use of market platforms like Bloomberg SCF functions

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4