Total 129 job vacancies by Tate

Customer Portfolio Administrator - Epsom - £25,000-£27,000 + Incredible Benefits - Hybrid role!

Are you an organised, detail-oriented professional with a knack for building relationships and working independently? We're looking for a Customer Portfolio Administrator to join a small, dynamic team where you'll play a key role in supporting the company's customers and liaising with internal departments like Customer Service, Legal, and more.

This is an ideal position for someone with strong administrative experience, excellent communication skills, and a passion for connecting with people across all levels. You'll thrive here if you're proactive, confident on the phone, and comfortable managing your own workload in a flexible, supportive environment. If you're excited to work closely with colleagues and customers alike, while gaining exposure to diverse areas of the company's organisation, we'd love to hear from you!

What You'll Be Doing:

• Supporting Managers with often complex Lifetime Mortgage administration
• Supporting Managers and colleagues with all aspects of both pre & post meeting administration, including letter writing, phone calls, emails & identifying & updating relevant data as required.
• Undertake and support the Managers with research and preparation of all forms of Management Information, including team, management and board reports as necessary.
• Undertake and support the Manager and colleagues with the administration of Lifetime Mortgage accounts including the provision of any necessary statistical information and an understanding of the legal recovery procedures in line with laid down procedures when redemption of the mortgage is required.
• Prepare and issue standard or bespoke letters / email responses to Lifetime Mortgage customers as appropriate.
• Responsible for the ongoing administration and contact strategy for all building insurance mailing including the accurate maintenance of spreadsheets and the society's records as necessary.
• Assist with the training of colleagues as required.
• Liaise with and maintain professional business relationships with third parties as required e.g., solicitors & estate agents.
• Attend Internal or External meetings as required.
• Undertake any other related tasks requested by the Manager, Customer Portfolio, or his/her Line Superiors.

Skills:

• Strong accuracy & attention to detail
• Remain professional, patient & calm under pressure - focussed and able to work independently.
• Good organisational skills, time management and the ability to prioritise workloads.
• Good communication skills in all formats (telephone, email, letter, face-face)
• Demonstrate good use of initiative and confidence in decision making and recommendations.
• Confidence and ability to create and maintain good relationships and interaction with colleagues & customers.
• Ability to learn new skills and adapt when required.
• Good analytical skills and ability to research and investigate to collate accurate data from various sources including internet sources.
• Good Excel skills and experience, with the ability to create and maintain spreadsheets and prepare MI including graphs.

About You:
You're an admin whiz with a passion for customer service and team collaboration with love for multitasking and spinning multiple plates at one time. You're comfortable working within FCA guidelines independently and within a team and enjoy staying organised while balancing multiple priorities. Bonus points if you've got experience in financial services!

Perks You'll Love:
The company believes in rewarding hard work. The perks package is designed to make you feel valued, both in and out of the office:

• Up to 16% Pension Contribution
• 23 days holiday, rising to 27 with length of service (plus Bank Holidays).
• Local Parking Permit
• Discretionary Bonus - based on company and individual performance.
• Company Social Events
• Perkbox Membership
• Bupa Private Medical Insurance
• Professional Study Support
• Volunteer Day
• Life Assurance (4x salary)
• Season Ticket Loan & Hybrid Working Options
• And plenty more, including income protection, staff prize draws, and the option to buy/sell holiday!

Ready to Join the team?
If this sounds like your kind of role, don't wait-Apply Today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

** Event Support Administrator **

6 MONTHS CONTRACT TO START IN JAN 2025

Interviews: w/c 25th Nov 2024 & w/c 2nd Dec 2024

• Salary £27k-£30k
• Start Date: Jan 2025
• Based in Guildford, Surrey
• Hybrid Working: 2 days WFH, 3 days on office

Our client based in Guildford is seeking an experienced Event Support Administrator. This role will be offered on a 6 Month Contract to support the team with all pe-event activities for their upcoming UK Event in 2025. You will also have the opportunity to attend the 3-day live event with all expenses paid. You will support the Marketing Department & Customer Success Manager in all pre-event, operational and marketing planning preparation to maintain first class customer service.

Key duties:

• Managing and resolving exhibitor queries efficiently via email and telephone
• Ensuring deadlines are met (stand announcement forms, stand plans, exhibitor stand orders)
• Keeping the exhibitor manual up to date with important event information
• Creating visa letters for international exhibitors
• Support any remaining new exhibitor onboarding
• Data gathering & preparation for event preview and show guide
• Data collection for content programme
• Exhibitor Training & Support of the event app
• Tracking exhibitor marketing activity
• Pre-show team preparation including accommodation, parking, onsite schedule, badges, printing as required for sales & marketing
• Support Customer Success Manager with Sales Partner attendance & co-ordination

Requirements

• Excellent communication internally and externally
• Excellent relationship management with clients
• Excellent telephone manner
• Highly organised
• Good attention to detail
• Proficient in MS Office and use of CRM systems
• Team player

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

** Event Support Administrator **

6 MONTHS CONTRACT TO START IN JAN 2025

Interviews: w/c 25th Nov 2024 & w/c 2nd Dec 2024

• Salary £27k-£30k
• Start Date: Jan 2025
• Based in Guildford, Surrey
• Hybrid Working: 2 days WFH, 3 days on office

Our client based in Guildford is seeking an experienced Event Support Administrator. This role will be offered on a 6 Month Contract to support the team with all pe-event activities for their upcoming UK Event in 2025. You will also have the opportunity to attend the 3-day live event with all expenses paid. You will support the Marketing Department & Customer Success Manager in all pre-event, operational and marketing planning preparation to maintain first class customer service.

Key duties:

• Managing and resolving exhibitor queries efficiently via email and telephone
• Ensuring deadlines are met (stand announcement forms, stand plans, exhibitor stand orders)
• Keeping the exhibitor manual up to date with important event information
• Creating visa letters for international exhibitors
• Support any remaining new exhibitor onboarding
• Data gathering & preparation for event preview and show guide
• Data collection for content programme
• Exhibitor Training & Support of the event app
• Tracking exhibitor marketing activity
• Pre-show team preparation including accommodation, parking, onsite schedule, badges, printing as required for sales & marketing
• Support Customer Success Manager with Sales Partner attendance & co-ordination

Requirements

• Excellent communication internally and externally
• Excellent relationship management with clients
• Excellent telephone manner
• Highly organised
• Good attention to detail
• Proficient in MS Office and use of CRM systems
• Team player

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Support / Admin Support Roles

Multiple roles from Entry level to Experienced

Immediate Start

£25k-£35k dep on exp

Based local to Guildford, Surrey

We are currently recruiting for a number of Customer Service and Admin support roles in and around the Guildford area.

Would suit either recent Graduates or someone with some office based experience in administration/customer services.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Property Administrator

• £24k-£26k based on exp
• Annual discretionary Bonus
• Excellent Training and Benefits offered
• 2 days working from home after training
• GUILDFORD BASED

Our client based in Guildford has 2 openings to join an expanding team.

Property experience isn't essential but can prove helpful. The job can be demanding so being able to multi task and organisational skills are helpful.

Key duties:

• To effectively manage a portfolio of properties ensuring that the requirements of clients are delivered in accordance with agreed service level agreements.

• To demonstrate within your day-to-day role appropriate controls to ensure the customer is at the heart of everything you do.

• Maintain accurate manual and computer records for each property, in line with company procedures and client requirements.

• To ensure the key performance indicators are met in relation to price achieved, time to sell, percentage under offer and stock turnover

• Ensure all written and verbal communications with clients, suppliers and all third parties are conducted in a business like and professional manner

• Action, record and file all incoming post, faxes and emails.

• Promptly deal with incoming telephone calls in professional and business-like manner and offer assistance in the absence of the person who the call is intended for.

• From time to time assist the Assistant Team Manager/Team Manager with ad hoc projects.

• To provide assistance to the Senior Property Sales Advisor/Team Manager as well as assistance to other team members during busy and holiday periods.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Job Title: Customer Service Representative
Location: Epsom, Surrey
Contract Type: Full-time, Permanent
Hours: Monday to Friday, 9:00am - 5:30pm (Plus 4 hours weekend overtime once a month, paid at 1.5x rate)
Salary: £25,000 + Bonus + Overtime + Incredible Benefits (keep scrolling to see more!)

About the Role:
Are you the go-to person for customer support and admin excellence? Do you thrive in a role where you can make a real impact? Then apply to this role as a Customer Service Representative, where you'll play a vital part in delivering top-tier service for our client's Mortgage and Savings customers. From handling accounts to offering product insights (all FCA-compliant, of course), you'll ensure that our customers are not just satisfied, but wowed.

What You'll Be Doing:

• Be the friendly voice that answers calls quickly and professionally, helping customers with their enquiries.
• Stay on top of the companies ever-evolving product offerings, giving accurate info while following FCA guidelines.
• Promote products and services in a non-advisory role, focusing on information rather than guidance.
• Handle a variety of mortgage admin tasks like completions, redemptions, payments, and customer updates.
• Manage savings accounts, from opening new ones to processing withdrawals and payments.
• Help maintain customer satisfaction by conducting service checks and analysing feedback.
• Support mortgage arrears operations and help prepare statistical reports.
• Keep savings customers happy by responding to account enquiries, both written and over the phone.
• Manage ISA transfers and keep the processes running smoothly.

About You:
You're an admin whiz with a passion for customer service and a love for multitasking. You're comfortable working within FCA guidelines and enjoy staying organised while balancing multiple priorities. Bonus points if you've got experience in financial services!

Perks You'll Love:
The company believes in rewarding hard work. The perks package is designed to make you feel valued, both in and out of the office:

• Up to 16% Pension Contribution - yes, really!
• 23 days holiday, rising to 27 with length of service (plus Bank Holidays).
• Local Parking Permit - because we know the struggle is real.
• Discretionary Bonus - based on company and individual performance.
• Company Social Events - work hard, play hard!
• Perkbox Membership - get discounts on all your faves.
• Bupa Private Medical Insurance - your health matters.
• Professional Study Support - we'll help you grow!
• Volunteer Day - give back to causes that matter to you.
• Life Assurance (4x salary) - peace of mind for you and your loved ones.
• Season Ticket Loan & Hybrid Working Options - balance your work and life in style.
• And plenty more, including income protection, staff prize draws, and the option to buy/sell holiday!

Ready to Join the team?
If this sounds like your kind of role, don't wait-Apply Today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Legal PA £32,000 + Potential for up to 7% bonus Based in Leatherhead

Want to join a law firm that is an award winner? How about working for a business with amazing benefits inc full family coverage for private healthcare?

If you are a Legal PA and looking for your next role, we want to hear from you. Our client our a highly regarded award-winning law firm, they are looking to add to their support team and introduce a new PA / Secretary. You will have a minimum of 2 years' experience within a legal secretary / legal PA role to be considered.

The prime responsibility for these roles are:

• To work for all fee earners by picking up digital dictation and to support in office from Epsom
• Prepare correspondence and documents to include transcribing digital dictation.
• Administer filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedures contained in the office manual.
• Prepare mail and enclosures for dispatch.
• Arrange for all copying to be done.
• Make appointments, arrange meetings and to maintain an up-to-date diary for the fee earner(s).
• If appropriate, prepare the conference room for meetings as necessary and for the tidying and clearance of the room at the end of the meeting and to provide refreshments if asked to do so.
• Provide support to other secretaries as required.
• Attend clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm's standards for client care

Suitable candidates should be able to demonstrate the following:

• 2 years previous experience of working within a Legal Secretary / PA Role
• Advanced IT skills and good copy and audio typing
• High accuracy levels
• Communicates professionally with clients both on the phone and personally
• Demonstrates a pro-active approach to work and clients
• Demonstrates a positive attitude.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

** Legal PA **

RESIDENTIAL PROPERTY

IMMEDIATE START

• Upto £32k based on exp
• Immediate start and Interviews
• Based in Guildford, Surrey

A leading Professional Services firm based in Guildford is currently recruiting for an experienced Legal PA with experience in Residential Property. The purpose of this role is to provide direct support to the fee earners.

Key duties:

• Handle and manage transaction compeltions, with assistance from fee earners
• Prepare completion statements and address any outstanding financial queries post-completion.
• Handle all post-completion tasks, including timely filing, submission and lodging of documents with Companies House, HM Land Registry and/or other third parties, as appropriate
• Communicate with clients, third party solicitors and other relevant parties to provide updates on progress of matters, address any questions or concerns they may have and in respect of all necessary post-completion actions.
• Ensure all post-completion activities comply with relevant regulations and legal standards, including Anti-Money Laundering (AML) requirements and data protection laws.
• Prepare correspondence and documents to include transcribing digital dictation.
• Administer filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedures contained in the office manual.
• Arrange for all copying to be done, in person if an office assistant is not available to undertake the task.
• Make appointments, arrange meetings and to maintain an up to date diary for his/her principal(s).
• Provide support to other secretaries as required, including guidance to junior and temporary secretaries when required to do so.
• Progess client matters without fee earner supervision and in the absence of a fee earner.
• Attend clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm's standards for client care.

Requirements

• Previous Legal Secretarial experience
• Experience in Post Completions
• Prior experience with Companies House and Land Registry applications/Portal processes
• Advanced IT skills
• Excellent (speed) typing skills

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

** Client Onboarding Executive**

LEGAL SECTOR - (Client Due Diligence and Anti Money Laundering)

IMMEDIATE START

• Upto £30k based on exp
• Immediate start and Interviews
• Based in Guildford, Surrey

A leading Professional Services firm based in Guildford is currently recruiting for a experienced Client Onboarding Executive. This will be Office based during probation and hybrid working upon agreement with line manager once fully trained and experienced in the role.

You will be responsible for assisting the Senior Onboarding Executive with the management of the client onboarding process, with a particular focus on client due diligence (CDD) and anti-money laundering (AML) procedures. This role requires a keen eye for detail, a deep understanding of regulatory requirements, and the ability to build strong client relationships while ensuring adherence to compliance standards.

Key duties:

• Perform in-depth CDD and AML checks on new and existing clients to assess their risk profiles
• Ensure that client documentation and information are accurate and up to date
• Investigate and analyse client backgrounds, business activities, and ownership structures
• Identify and escalate any high-risk or suspicious client profiles to the AML compliance team.
• Implement and enforce AML policies, procedures, and controls in accordance with UK regulations
• Work directly with the Residential Property team to create clearer and more robust onboarding processes for the team
• Monitor and report any unusual transactions or activities to the AML team that may indicate potential money laundering or fraud
• Keep up-to-date with evolving AML regulations and implement necessary changes in the client on­boarding process
• Build and maintain strong relationships with clients, ensuring a positive onboarding experience.
• Communicate CDD and AML requirements to clients and guide them through the process
• Address client inquiries and concerns related to CDD and AML.
• Maintain accurate records, ensuring they are easily accessible for audits and reporting
• Prepare reports on CDD and AML compliance for senior management and the AML team as required
• Work closely with the MLRO, COLP, COFA and AML team to implement best practice across the firm
• Undertake other duties as from time to time required

Requirements

• Bachelors degree. Eye for detail. Strong understanding of Client Due Diligence and Anti Money Laundering Excellent client care skills.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

** Events Coordinator **

6 MONTHS CONTRACT TO START IN JAN 2025

Interviews: w/c 25th Nov 2024 & w/c 2nd Dec 2024

• Salary £30k - £35k
• Start Date: Jan 2025
• Based in Guildford, Surrey
• Hybrid Working: 2 days WFH, 3 days on office

Our client based in Guildford is seeking an experienced Events Coordinator. This role will be offered on a 6 Month Contract to support the team with all pe-event activities for their upcoming UK Event in 2025. You will also have the opportunity to attend the 3-day live event with all expenses paid.

You will support the Marketing Department & Customer Success Manager in all pre-event, operational and marketing planning preparation to maintain first class customer service.

Key duties:

• Managing and resolving exhibitor queries efficiently via email and telephone
• Ensuring deadlines are met (stand announcement forms, stand plans, exhibitor stand orders)
• Keeping the exhibitor manual up to date with important event information
• Creating visa letters for international exhibitors
• Support any remaining new exhibitor onboarding
• Data gathering & preparation for event preview and show guide
• Data collection for content programme
• Exhibitor Training & Support of the event app
• Tracking exhibitor marketing activity
• Pre-show team preparation including accommodation, parking, onsite schedule, badges, printing as required for sales & marketing
• Support Customer Success Manager with Sales Partner attendance & co-ordination

Requirements

• Excellent communication internally and externally
• Excellent relationship management with clients
• Excellent telephone manner
• Highly organised
• Good attention to detail
• Proficient in MS Office and use of CRM systems
• Team player

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Support / Admin Support Roles

Multiple roles from Entry level to Experienced

Immediate Start

£25k-£35k dep on exp

Based local to Guildford, Surrey

We are currently recruiting for a number of Customer Service and Admin support roles in and around the Guildford area.

Would suit either recent Graduates or someone with some office based experience in administration/customer services.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

** Property Manager **

IMMEDIATE START

• £30k-£38k based on exp
• Based in Ripley, Surrey
• The role will be full time 9am to 5pm role based at the office with occasional off-site visits

PREVIOUS EXPERIENCE IN LETTINGS/PROPERTY IS ESSENTIAL

Our client based in Ripley, Surrey, within the property/lettings industry, has a fantastic opportunity for an experienced Property Manager.

You will be working for a well-established, family run, letting business, covering a portfolio of rental properties.

The role will be administrative based as well as client facing, so exceptional customer service and communication skills is required.

Key duties include:

• Agreeing rates
• Dealing with calls / bookings / viewings
• Liaising with tenants / guarantors/ contractors - first point of call
• Overseeing all maintenance work and warranty repairs
• Database and inventory management
• Overseeing all Tenancy management
• Property inspections on site - plan and diarise
• Ensuring all properties meet regulatory requirements
• Supporting with all day to day office administration and ad-hoc duties

This is great opportunity for someone looking for an autonomous, varied and hands on role.

You will have excellent MS Office skills - excellent Word, Excel and Outlook is a MUST!

A strong communicator with a proactive approach is a must as you will need to chase people and tasks to completion - not wait to be chased. A high degree of organisation to manage time and tasks is also essential and good attention to detail is a must.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

** Bookkeeper **

Immediate start & interviews

• Salary upto £40k based on exp
• Office based - 9-5
• Free parking
• Based in Ripley, Surrey

Our client based in Ripley, Surrey, within the property/lettings industry, has a fantastic opportunity for an experienced Bookkeeper.

You will be working for a well-established, family run, letting business, supporting with all bookkeeping duties.

Job Purpose:

Maintaining financial records, preparing tax returns, and overseeing the financial health of the company. Preparing financial statements for review by the company's accountant.

Bookkeeper Job Duties:

• Recording financial transactions
• Handling accounts payable and receivable
• Completing tax forms
• Managing profit and loss statements and balance sheets
• Paying regular bills for the company
• Maintaining company ledger
• Handling client invoices by recording and approving or denying the payments
• Appropriately coding payables to prepare them for the accountant's input later
• Invoicing deliveries and paying vendors for their goods and services
• Maintaining office supplies by keeping an inventory and ordering new supplies as needed
• Preparing purchase orders in accordance with requests for materials
• Filing historical records and retrieving necessary documents as needed for others
• Recording cash receipts and handling bank deposits
• Maintaining petty cash
• Preparing information for auditors
• Keeping an annual company budget
• Providing administrative and clerical support as needed
• Additional bookkeeping duties as designated by management

Requirements

• A flexible attitude is an absolute must as you will be working in small knit team
• Highly organised with a proactive approach
• High degree of accuracy required and a great attention to detail
• Self-sufficient and not requiring management - you can manage your own workloads
• Problem solver and improver - if you can see an issue then propose a solution and help get it sorted (not just in the finance function but across the small business)
• Computer literate in MS Office and Xero (or similar accounting software), with strong Excel skills

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Control Room Salary £40,000 - Redhill

Are you looking to join a modern, forward thinking, and successful company based in Redhill?

You will play an extremely important support role for the business which is within their control room team. You will be responsible for monitoring operations at various business sites responding to various alarms including systems, intruder and fire alarms. If this sounds like it fits with your experience, please read on...

I have worked with this client for many years now and they have created a fantastic environment… The communications team are undertaking more and more work and therefore needs your help!

The Role:

• You will monitor the in-house security system.
• Monitor the telephone, radio systems and CCTV.
• Have constant communication with customers, authorities and employees.
• Recording all complaints and enquiries through the system.
• Raise emergency jobs and issue the relevant plans to the support teams engineers.
• 12-hour continuous shift rota working some evenings and weekends.

The Person:

• Ability to work at a fast pace and record all data accurately
• A calm nature and able to multitask
• Able to work alone and unsupervised and cope with competing demands and pressures
• You will have a working knowledge of Microsoft office systems.

The Benefits

• A wide range of discounted salary products to choose from
• Up to 10% Company Pension contribution (matched contribution scheme)
• Free parking
• 23 days holiday rising to a massive 27 days + Bank Holidays
• Bonus Scheme

This role is a great way to impart your knowledge and build your career. If this all sounds like a place you would like to be a part of please get in touch with me.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Contact Centre Manager

Hybrid Working - 37.5 hours per week

Based in Epsom.

A bit about the role: Operational management of the contact centre, overseeing the effective delivery of customer complaint handling, resolution, and support for customers who may be experiencing financial difficulties.

Duties:

• Leading and motivating the Contact Centre to optimise performance and encourage professional and personal growth.
• Fostering a positive work environment that encourages teamwork, collaboration, and continuous improvement.
• Overseeing the complaints handling process, ensuring issues are dealt with promptly and efficiently in compliance with relevant regulations and internal policies.
• Supporting the effective management of customers in financial difficulty by championing a customer-centric approach and ensuring high quality levels are maintained across the team.
• Establishing, monitoring and reviewing key performance indicators and service levels for the contact centre team.
• Conducting regular meetings with team members to discuss progress, share updates and plan future actions.
• Liaising with key internal teams, such as Quality Assurance and Compliance, to respond and adapt to changes in regulatory requirements
• Acting as the single point of contact for the Contact Centre for all key stakeholders across the business.
• Leadership of both the complaint handling and the customer collection process.
• Management of team performance, quality, trends identified through root cause analysis and areas of improvement across both services.

Key experience and skills:

• Strong team management skills with a keen ability to coach, mentor and develop staff under a fast-paced regulated work environment.
• In-depth understanding of Consumer Duty and complaint handling regulations.
• Excellent verbal and written communication skills.
• Competencies in project management and cross company collaboration.
• Proactive and self-motivated, able to work productively under your own initiative.
• Ability to develop and maintain strong relationships with team members, promoting an inclusive and positive working environment.
• Strong organisation and time management skills.
• Resilience and flexibility in pressurising work situations.
• Fostering a culture that enables team members to strive and grow.

Benefits:

• Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
• Pension scheme - matrix of options starting from 0% employee contribution. Increased employee contributions can take the employer contribution up to 15%.
• Bonus of up to 10% of salary per annum based on company performance.
• Life assurance of 10 x salary
• Private Medical cover via Bupa - single, partner/spouse and dependent children
• Income Protection Scheme
• 25 days annual leave plus bank holidays
• Employee Car Scheme
• Flexi Working Hours Scheme (if applicable)
• Employee Assistance Programme
• On site café, restaurant and gym, Perkz (voucher discount site), sports and social club
• On-site parking
• Two Volunteer days per year.

If this all sounds like a place you would like to be a part of, please get in touch with us asap.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.