Total 4 job vacancies by St. Luke's Hospice

St Luke’s is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those living with a life limiting illness in Sheffield. No patient or family is ever the same, and our journey with each individual is unique. Through the provision of high quality care, support, compassion and respect, we aim to improve the lives of these people at some of the most challenging times of their lives.

Our values embody our way of working and they are Dignified, Compassionate, Inspired and Pioneering. Working for St Luke’s offers a real opportunity to make a difference to local people.

We are seeking to recruit an enthusiastic, experience and highly motivated Data Analyst to join our team.

The primary purpose of the role will be to provide data analytical support to the healthcare teams across St Luke’s Hospice. The job holder will develop strong working relationships with all key stakeholders across the healthcare teams using their effective communication skills. The data analytical support will include the creation and maintenance of efficient and effective Power BI dashboards, maintaining high quality data, undertaking ad-hoc analytical projects to develop and deliver insight that can aid the clinical services, and extracting data from our SQL database in accordance with the specified requirements of the teams.

Key Responsibilities:
Create and maintain impactful and easy to understand Power BI dashboards to facilitate scrutiny and decision making in line with organisational strategic objectives
Work in collaboration with the Clinical Systems Manager to ensure that changes to the clinical system are compatible with all healthcare dashboards
Work in collaboration with key stakeholders across the healthcare teams to determine the end user requirements for reporting and analytics
Undertake dashboard development work following an agile framework that involves iterative development cycles where user feedback is continuously integrated to refine and enhance the dashboard's functionality and visualisation
Demonstrate strong attention to detail to ensure the integrity and quality of data is maintained
To conduct analytical projects using a knowledge of statistics to development and deliver insight that can aid the clinical services
To extract data from the clinical SQL database and transform the data based on the specified requirements of the clinical and clinical research teams
To develop and maintain efficient and effective data models to meet all healthcare reporting requirements.
What can you expect from St Luke’s?
We offer a competitive salary and a range of benefits including 27 days annual leave plus Bank Holidays, Westfield Health scheme, pension scheme (non-NHS), NMC reimbursement, free car parking and discounted meals in our restaurant.

Proud member of the Disability Confident employer scheme

About Us:
St Luke’s is a compassionate palliative care charity dedicated to supporting individuals and families facing life-limiting illnesses. Our retail shops play a vital role in generating income to fund our essential services, and as part of our commitment to excellence, we are seeking a Retail Trainee Manager to join our dynamic team.

Role Overview:
As a Retail Trainee Manager, you will embark on a developmental journey aimed at honing your managerial skills and preparing you for the responsibilities of leading your own St Luke’s shop. Under the guidance of experienced mentors, you will learn about people management, operations, merchandising, and community engagement, ensuring you are equipped to excel in your future role as Shop Manager.

This role is a developmental role to prepare you for the role of a Retail Shop Manager. You will work towards having responsibility for the efficient management of a St Luke's Shop along with gaining experience of managing a team of staff and volunteers, so acquisition of previous effective people management, communication and interpersonal skills are essential.

You must have previous minimum experience in a supervisory role within a retail environment and experience of working with people from a variety of backgrounds as part of an effective team. Along with excellent communication and customer service skills, your innovative approach and attention to detail will maximise sales potential for our shops to generate income for palliative care.

Previous knowledge of working to budgets, financial targets, controlling costs and an ability to monitor and analyse statistics are a key part of the role, so experience in these areas would be beneficial.

An ability to form good relationships with colleagues and volunteers is essential in the role as well as having the ability to resolve problems, make decisions with a positive attitude and deal sensitively in difficult or distressing situations is essential.

A good knowledge of health & safety and an ability to identify potential risks is desirable.

Flexibility is essential for this post as there will be weekend and possibly evening work required on occasions. The ability to travel across the City of Sheffield for work purposes when required is essential.

Key Responsibilities:

Income & Budgets: Learn to manage shop profit and sales targets, monitor budgets, and identify opportunities for growth and cost reduction.
Customer Service/ Public Relations: Deliver excellent customer service, promote St Luke’s campaigns, and act as a local ambassador in the community.
Merchandising and Premises: Develop skills in visual merchandising, maintain a profitable shop layout, and ensure high standards of cleanliness and housekeeping.
Stock Management: Monitor donations, manage stock levels, and implement effective stock rotation procedures.
Team and Cost Management: Lead by example, manage resources effectively, recruit and train teams, and foster a positive working environment.
Administration: Ensure all administrative tasks are completed accurately and in compliance with St Luke’s guidelines.
Security: Maintain security protocols and ensure adherence to cash handling and stock procedures.
Other Responsibilities: Collaborate with the retail team, undertake necessary training and development activities, and support performance targets.
Requirements:

Previous experience in retail or customer service preferred.
Strong communication and interpersonal skills.
Excellent organizational abilities and attention to detail.
Ability to work collaboratively in a team environment.
Commitment to St Luke’s values of compassion, dignity, inspiration, and innovation.
Benefits:

Competitive salary and benefits package.
Opportunities for career advancement within St Luke’s.
Training and development initiatives to support your professional growth.
The chance to make a meaningful difference in the lives of those we serve.
If you are passionate about making a positive impact in your community and are eager to develop your career in the retail sector, we want to hear from you!

Proud member of the Disability Confident employer scheme

St Luke’s is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. No patient or family is ever the same, and our journey with each individual is unique. Through the provision of high quality care, support, compassion and respect, we aim to improve the lives of these people at some of the most challenging times of their lives.
Our values embody our way of working and they are Dignified, Compassionate, Inspired and Pioneering. Working for St Luke’s offers a real opportunity to make a difference to local people.
We are now looking to complement our highly committed and efficient fundraising and supporter experience teams with a Supporter Experience Administrator.
This post holder will be responsible for supporting the Supporter experience and Fundraising teams, ensuring that our systems and processes are delivered efficiently, and that our financial reporting is done to the required standard.
With experience in office administration, finance, or in a similar role, you will be a key part of the team ensuring all donations are dealt with and reported on.
If you thrive in a busy environment and you gain satisfaction from team working, achieving targets and influencing others then this role could be for you.

Key Responsibilities:
• Core Tasks: You will process financial batches and supporter data, produce tailored thank-you letters, and handle incoming enquiries with efficiency and professionalism.
• Gift Processing & Administration: Your role involves daily processing of financial information, producing acknowledgment letters for donations, and ensuring compliance with HMRC regulations.
• Gift Aid & GDPR Compliance: You will support in maximizing Gift Aid income, ensuring accurate data entry, and compliance with GDPR regulations.
• Event Registration: Assist in accurately processing event registrations and payments through our database, ensuring seamless coordination.
• Collecting Tin Management: Manage collecting tin fundraising efforts in the community to maximize income generation.
• Fundraising Team Support: Provide database administration support, assist in presentations and proposals, and actively participate in fundraising events and initiatives.
• General Office Duties: Assist in maintaining office organization, including mail processing and maintaining a tidy environment.

Our Values:
At St Luke’s, our values guide everything we do. We are committed to being Compassionate, Dignified, Inspired, and Pioneering in all aspects of our work. These values form the foundation of our culture and influence our behaviours every day.

What We Offer:
• A dynamic and supportive work environment
• Opportunities for personal and professional development
• The chance to make a meaningful impact in the lives of others
• Competitive salary and benefits package
Requirements:
• Excellent organizational and communication skills
• Strong attention to detail and accuracy
• Ability to work effectively in a fast-paced environment
• Proficiency in database management and Microsoft Office suite
• Previous experience in a similar role is desirable but not essential
To apply online please visit our website at www.stlukeshospice.org.uk. Or alternatively, applications can be via a CV and covering letter outlining your most current experience, your reasons for applying for the post and how your values align with those of St Luke’s. All applications should be emailed to recruitment@hospicesheffield.co.uk or posted to Human Resources Department, St Luke’s Hospice, Little Common Lane, Sheffield, S11 9NE.
For further details and an informal discussion or visit, please contact Joasia Lesniak, Head of Fundraising on 0114 235 7570 or email j.lesniak@hospicesheffield.co.uk

Closing Date: 20th May 2024
Interview: w/c 3rd June 2024

Proud member of the Disability Confident employer scheme

We are looking for an experienced and proactive individual to provide maintenance and portering services, with excellent customer care and communication skills, and the ability to work using your own initiative.

Working in a small team, it is essential that you have the ability to be flexible with a willingness to participate in all duties.

You will provide a Maintenance and Portering service to the Hospice which includes all of St Luke’s estate. This includes providing support to the clinical teams in the re-location and care of the deceased and undertaking mortuary duties as required.

About Us:

St Luke’s is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. No patient or family is ever the same, and our journey with each individual is unique. Through the provision of high-quality care, support, compassion and respect, we aim to improve the lives of these people at some of the most challenging times of their lives.

At St. Luke’s, we're dedicated to providing exceptional care and support to our patients and their families. We believe in compassion, dignity, inspiration, and innovation, and we're committed to making a positive impact in our community.

Key Responsibilities:

Monitor and maintain all plant and equipment to ensure optimal functionality.
Ensure compliance with legislation related to fire safety, health, and safety, among others.
Contribute to our maintenance on-call rota, providing support round-the-clock.
Assist in sourcing and supplying equipment and machinery as needed.
Collaborate with the Facilities Manager to improve resource utilization and cost-effectiveness.
Provide support for internal and external functions and events.
Ensure timely completion of portering and mortuary duties, supporting clinical teams as required.
Monitor building security and maintain records in accordance with legal requirements.
General Requirements:

Adherence to health and safety regulations and St Luke's policies.
Participation in quality courses and training for skill enhancement.
Collaboration with colleagues in a respectful and friendly manner.
Commitment to confidentiality regarding patient information.
Support for St Luke's sustainability strategy and environmental standards.
For further details and an informal discussion, please contact Abi Metcalfe at a.metcalfe@hospicesheffield.co.uk

Proud member of the Disability Confident employer scheme