Total 25 job vacancies by Singapore Business Federation

This role will assist with the management of IT daily operations, covering End User Computing, IT infrastructure, and Cloud-based systems (e.g. M365, Active Directory).

Job Responsibilities:

• Provide technical support to end-users and troubleshoot computer problems including installation, upgrading, deployment, and maintenance of computer hardware and software.
• Assist in managing daily IT operational cases/requests and ensure that Service Level Agreement (SLA) with appointed service provider(s) is met.
• Manage an inventory of all technology assets and periodic compilation of statistics and reports.
• Work closely with the service providers (third-party vendors) to:

1. Manage and maintain technological systems like laptops, servers, firewalls, routers, network equipment and other devices relating to Digital Workplace.
2. Ensure the technological systems are patched up to date.
   Ensure required devices are interconnected with Azure file shares, VPN, emails, cloud applications and other server applications.
3. Install, upgrade and manage software and hardware on company devices.
   Manage all software licenses and hardware maintenance contracts and ensure that renewals are done timely.
4. Ensure that backups and synchronisations of all systems are performed timely.

• Process supplier invoices and assist with IT procurement relating to Digital Workplace.
• Assist in developing governance policies, best practices, and procedures (SOP) related to IT end users computing and infrastructure relating to Digital Workplace.

Job Requirements:

• Diploma or Degree in IT or related field with at least 3 years of relevant work experience in this field.
• Proficient in Microsoft applications e.g. MS Outlook, MS Excel, MS Teams, SharePoint, Azure etc.
• Proficient in end-user computing support.
• Understanding of computer systems (hardware/software), servers, networks, cloud technology etc.
• Good working knowledge and experience in the following areas:Microsoft Office 365
  Windows Server administration
• Able to work in collaborative and dynamic work environment.
• Possess good communication and interpersonal skills.
• Able to work independently under minimum supervision.

The SBF Foundation is the social impact arm of the Singapore Business Federation, focused on mobilising corporate purpose for social impact. We work with companies to develop platforms and programmes to show that they care for their workforce and the larger community. We partner businesses to develop and deepen their social impact contribution to society because a strong social compact forms the foundation of an inclusive and resilient Singapore. If you’re keen to contribute to meaningful impact, we invite you to apply for this post with the following requirements.

Reporting to the CEO of SBF Foundation, you will serve as the organisation's "go-to" person for all accounting related matters and ensure the smooth day-to-day running of the accounting, finance and administration operations.

Job Responsibilities

• Ensure compliance with Code of Governance and regulations laid down by the Charities Act, governing accounting bodies, Memorandum & Articles of Association (MAA), Terms of Reference and related regulations.
• Ensure timely closing of full set of accounts and accuracy in month-end financial and management reports for SBF Foundation and MigrantWell Singapore.
• Prepare quarterly forecast and annual budget and monitor against actual results.
• Monitor cashflow positions regularly and make recommendations for excess funds management.
• Reconcile entry and submission of donation records for tax deduction and issuance of tax-deductible receipts to donors.
• Liaise with external auditor and other governing bodies to ensure statutory requirements are met.
• Implement audit recommendations and maintain standard financial and administrative procedures.
• Liaise with Corporate Secretary for matters relating to ACRA filing, Board Members and Board Resolutions.
• Coordinate board/audit risk committee meetings including preparation of meeting agenda, papers and dissemination.
• Develop and/or update finance handbook and other corporate policies.
• Handle any other responsibilities and duties that may be assigned by the CEO from time to time.

Job Requirements

• Degree in Accounting or Finance with relevant work experience.
• Experienced in the social sector and familiar with the Charities Accounting Standards. Corporate Secretarial experience would be an advantage.
• Proficient in English, both verbal and written.
• Organised, meticulous and responsible, with a positive attitude and keen interest to learn.

The SBF Foundation is the social impact arm of the Singapore Business Federation, focused on mobilising corporate purpose for social impact. We work with companies to develop platforms and programmes to show that they care for their workforce and the larger community. We partner businesses to develop and deepen their social impact contribution to society because a strong social compact forms the foundation of an inclusive and resilient Singapore. If you’re keen to contribute to meaningful impact, we invite you to apply for this post with the following requirements.

The candidate will support the Head of Advancement in driving the Foundation’s fundraising initiatives and work closely with the Communications team to enhance brand visibility and stakeholder engagement. This position requires a dynamic individual with experience in fundraising and communications, able to manage multiple projects and build relationships with stakeholders and donors.

Job Responsibilities

Fundraising:

• Assist in the development and execution of fundraising strategies to achieve organisational targets.
• Manage and cultivate relationships with existing donors, sponsors, and partners, while identifying and soliciting new prospects.
• Manage donor databases for communications and outreach efforts.
• Assist in organising fundraising campaigns, events, and donor engagement initiatives.
• Monitor and report on fundraising performance metrics.
• Assist in preparing reports, presentations, and impact statements for donors and stakeholders.

Communications:

• Collaborate with the Communications team to implement effective communication strategies.
• Assist in the creation of content for newsletters, press releases, social media, and website updates.
• Ensure consistent brand messaging and visual identity across all communication platforms.
• Support engagement efforts, including EDM blasts, blog articles and SBF Foundation events.
• Monitor and analyse performance metrics such as web analytics, social media analytics, and campaign results.

Qualifications and Experience

• Bachelor’s degree in Communications, Marketing, Business, or a related field.
• At least 3 years of experience in fundraising, communications, or related areas.
• Proven track record in managing fundraising campaigns and donor relationships.
• Excellent written and verbal communication skills.
• Proficient in social media platforms, digital marketing, and graphic design tools like Canva.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Strong interpersonal skills and attention to detail.

The primary role of the Assistant Manager, Facilities is responsible for managing the facilities operations of the whole organisation, which include maintenance and upkeep of office facilities, liaising with building management, vendors/contractors for office improvement works. This role is also required to support Seminar and Training Facilities set up/rental and assist with the tenancy management.

Job Responsibilities:

1. Point of contact for the following:

• Staff – feedback on office facilities, e.g. faulty lights, ACMV-related issues, etc.
• Contractors – support and coordinate with service providers including contractors for office improvement/rectification works.
• Building Management – liaise and coordinate with building management for general building maintenance and monthly servicing of common areas.

2. Maintain a safe and efficient work environment for the organisation through daily routine check of the office premises and rectify issues with relevant vendors promptly.

3. Supervise all cleaners and liaise with cleaning contractor to ensure cleanliness of office premises.

4. Supervise all cleaners and liaise with cleaning contractor to ensure cleanliness of office premises.

5. Handles room bookings for Seminar and Training Facilities in SBF

• Maintenance and use of the room booking system, including generating of reports.
• Attend to external enquires regarding room rental, availability and rates.
• Reserve and manage the room availability.
• Work with team to generate invoice and track payment.
• Set up seminar and training rooms fixtures and AV system according to requestors’ needs and provide basic troubleshooting on issues related to audio-visual (AV) equipment.

6. Assist with tenancy management, e.g. office leasing, defects during occupancy and reinstatement.

7. Cover reception and/or office administration function when necessary.

• Coordinate with Reception and/or Admin colleagues to ensure proper coordination and coverage.
• Attend to ad-hoc requests.

Support in daily membership operational matters, with focus on customer service support for inbound and outbound emails and calls relating to membership matters.

Job Responsibilities:

1. Man Membership hotline and manage emails on membership matters

• Inbound calls: Attend to telephone enquiries from members including invoicing and membership fee queries in a professional and customer-centric manner.
• Outbound calls: Contact selected SBF members to inform the members on membership-related matters and address queries during the call.
• Follow communication scripts for both inbound and outbound calls.
• Maintain ownership of calls throughout and follow-up with membership team on escalated matters.
• Attend to email enquiries from members and public on membership matters.
• Follow up on members’ enquiries and requests for assistance.
• Ensure that all calls and emails are recorded in SBF’s Customer Relationship Management (CRM) system for tracking and quality assurance.
• Create and maintain record types of queries raised, for service review and improvement.

2. Update membership database

• Contact companies to verify changes in company’s status.
• Update changes to organisation and individual records from contacting members, and from incoming emails and calls from members.
• Perform updates arising from checking returned mailers sent back to the membership team.

3. Other general administrative duties

• a) Undertake any other ad-hoc admin tasks as and when assigned.

Job Requirements:

• Preferably 2-5 years relevant working experience performing customer-facing duties in Customer Service, Call Centre or other relevant sectors that involve interacting with customers.
• Able to commence work immediately or within short notice
• Able to work physically in office
• Able to work independently & able to work as a team
• Good Interpersonal Skills, Meticulous and Detail Oriented

The SBF Foundation is the social impact arm of the Singapore Business Federation, focused on mobilising corporate purpose for social impact. We work with companies to develop platforms and programmes to show that they care for their workforce and the larger community. We partner businesses to develop and deepen their social impact contribution to society because a strong social compact forms the foundation of an inclusive and resilient Singapore. If you’re keen to contribute to meaningful impact, we invite you to apply for this post with the following requirements.

Job Responsibilities

1. Provide administrative support

• Coordinate meetings/appointments - liaise with external parties and prepare meeting documents in advance.
• Manage mailing list - send invitations and coordinate RSVPs.
• Maintain office operations, e.g. mail, supplies, equipment and facilities.

2. Support Board Secretariat - SBFF and MigrantWell

• Support board/sub-committees meetings, including scheduling, venue preparation and other logistical tasks.
• Compile meeting agenda and materials in advance.
• Initiate paperwork for appointments, renewals, cessations of directors and related board matters, as assigned.

3. Record Keeping

• Collect and record data and maintain data integrity, specifically SBFF:Registry
  Customer Relationship Management
  Measurement & Evaluation
  

4. Assist with Donor Management

• Maintain donor records in DMS Lite
• Issue TY notes and tax-deductible receipts
• Handle regulatory submissions including donation record submission & updates to the charity portal

5. Additional administrative duties as the need arises.

Job Requirements:

• Diploma or equivalent with 2 years of work experience
• Strong organisational, communication, problem-solving, and multitasking skills, as well as the ability to work effectively both independently and as part of a team.
• Proficient in MS office & Excel

Job responsibilities

• Develop and manage portfolio of programmes, including its research, design, implementation, evaluation, and growth plan, to deliver on impact.
• Maintain documentation and report on project plans, progress, changes, and outcomes.
• Forge partnerships with relevant stakeholders, in particular the business community and impact organisations, to support programme implementation and strategic goals.
• Cultivate and expand pool of donors to successfully secure funding for projects, as well as evaluate programme proposals for funding by the Foundation.
• Support the Programmes Sub-Committee, and main Board as needed, in fulfilling its roles and responsibilities, including meetings and engagements.
• Work with the CEO as part of business strategy team.
• Handle any other responsibilities and duties that may be assigned to you.

Job requirements

• Degree and/or domain expertise in philanthropy / social impact sector.
• Strong planning and execution skills. A proven track record and/or at least 5 years of experience as a successful programme manager.
• Strong problem-solving, negotiation, and effective stakeholder skills.
• Able to write and present well.
• Dynamic self-starter and able to work collaboratively within a small team.
• Flexible and open to change, quickly adapting to new situations, roles, or processes.

Job responsibilities

• Manage the annual fundraising planning process - identify potential income streams and develop effective strategies to achieve targets
• Prepare case for support and effective, high quality pitch decks, proposals and funder reports
• Engage community and business partners to support the objectives of the Foundation
• Develop and maintain long-term relationships with existing and new corporate donors and partners
• Support corporate communications

Job requirements

• At least 3 years of experience in a similar role
• Demonstrable track record of strategic fundraising
• Proven ability to build, manage and develop key stakeholder, client and donor relationships
• Able to write well and make good presentations
• Experience in programme development and evaluation in the social service sector will be an advantage

Job responsibilities

• Support the planning process for programme development and business growth.
• Conduct market research, identify insights and develop strategic recommendations
• Monitor and evaluate performance KPIs, synthesizing such data using various tools and frameworks
• Develop presentations and other administrative tasks
• Support programme development and execution.

Job requirements

• Ability to think strategically, creatively, and analytically. Will accept certification in strategic planning or internships, projects, or portfolios as evidence of experience
• One to two years of experience in marketing, research, or strategy
• Proficient use of various research, customer and analysis tools including CRM
• Strong communication and presentation skills
• Teamwork and collaboration skills

Job responsibilities

Develop and implement communication strategies to enhance the charity's visibility and reputation while driving fundraising efforts.

Corp Comms

• Develop and implement comprehensive communication plans to promote the charity's mission, programmess, and events.
• Create and manage content for various channels, including press releases, newsletters, social media, website, and annual reports.
• Coordinate and manage the Foundation’s public relations activities, including responding to media inquiries and crisis communication.
• Oversee the production of marketing materials, ensuring brand consistency and high-quality messaging.

Fundraising

• Develop and execute fundraising strategies to achieve annual revenue goals.
• Identify and cultivate relationships with potential donors, corporate sponsors, and grant-making organisations.
• Organise and manage fundraising events, including planning, promotion, logistics, and follow-up.
• Prepare compelling grant proposals, sponsorship packages, and donor correspondence.
• Maintain and update donor databases, ensuring accurate records of donations and communications.

Job requirements

• Experienced in corporate communications, fundraising, or a related role, preferably within the nonprofit sector.
• Proven track record of successful fundraising, including experience with grant writing, event planning, and donor relations.
• Excellent written and verbal communication skills, with the ability to create compelling content for diverse audiences.
• Strong project management skills, with the ability to manage multiple priorities and meet deadlines.

Singapore Business Federation (SBF) has been appointed as the Program Manager for WSG’s Mid- Career Pathways Programme (MCPP).

The objective of the programme is to help find attachment opportunities for matured Mid-Career Individuals and flatten the unemployment curve. Our role is to handle the end-to-end application and disbursement of grants. We are looking for a Programme Executive (Marketing Co-ordinator) to manage the marketing activities of the MCPP.

Job Responsibilities

• Work with internal and external stakeholders to assist with the development and delivery of marketing initiatives to promote the programme.
• Responsible for the MCPP content updates on SBF’s portal, social media platforms, EDM marketing etc.
• Administrative support for the following:

- Outreach events/activities (physical and virtual settings) and the manning of physical booth to promote the programme.

- Compilation, consolidation, and leveraging of companies’ success stories to raise awareness and promote the programme.

- Management reporting to both internal and external Stakeholders.

•  Any duties as required for the MCPP.
•  Role is also open to possible rotation to other Teams within MCPP.

Job Requirements

• Some working experience preferably with relevant experience in marketing co-ordination
• Proficiency in MS Office (Powerpoint, Word and Excel). Prior experience in using Event Management software and CRM would be advantageous
• Experience in performing virtual events and meetings through Microsoft Teams and Zoom
• Have an eye for detail and be analytical.
• Strong drive, proactive self-starter with a creative mind.
• Ability to work under tight deadlines and multi-task.
• Results-oriented and good teamwork
• Good interpersonal skills and pleasant personality
• Able to start work immediately or within short notice

The Jobs-Skills Integrator (JSIT) Programme Office will be set up to develop and implement JSIT initiative announced at the Budget 2023 to improve the integration of Singapore’s training and placement ecosystem to optimise training and job matching for companies and individuals in the Wholesale Trade sector. The primary objective is to understand the jobs and skills landscape, shape the demand for jobs and skills, facilitate job matching, and develop and curate training programmes in line with the needs of the Wholesale Trade sector.

As the Jobs Skills Advisor, you play a critical role in advisory companies on the skills competency and skills gaps within the companies. You will assist the companies with a roadmap for improving their skills gaps, identifying the appropriate training workshops and assisting in hiring the right talents for the companies.

Job Responsibilities

• Work directly with companies to provide advisory work relating to human capital development
• Responsible in project and client management to identify opportunities to transform, upskill and re-skill companies’ workforce.
• Perform Job Analysis and Profiling for companies’ workforce and recommend appropriate solutions to improve the skills of companies’ workforce.
• Identify job redesign opportunities and propose job redesign plans and training programmes
• Review companies’ HR policies and processes and recommend appropriate solutions
• Assist companies in project implementation and follow up on manpower outcomes
• Build relationships and collaboration with important stakeholders of Government, Eco-system partners and the business community in Singapore Wholesale Trade Sector
• Responsible to achieve or exceed JSIT goals, objectives, activities and key performance indicators (KPIs)
• Reach out to and seek collaboration with Training Providers and HR facilitators
• Encourage companies to send employees to curated training programmes and new training programmes curated under JSIT programme
• Participate in outreach events as speakers
• Contribute to curating and developing new WST training programmes
• Recruitment : Assist in writing Job Descriptions (JD), Recommend suitable HR firms/HR platforms and Government Manpower Assistance programmes, eg. CCPs, SGUP, Train&Place, etc

Job Requirements

• Good degree, preferably with a Graduate Diploma in HRM
• More than 10 years of experience in human resources, with at least 5 years in a leadership role.
• Strong knowledge of HR practices and demonstrated ability to provide HR solutions in a fast-paced and complex environment. Knowledge of Wholesale Trade is an advantage.
• A strong and demonstrated track record in consultancy, advisory or leading manpower transformation projects (e.g. jobs re-design, job analysis, training needs analysis, recruitment).
• Demonstrate high levels of technical and professional knowledge to keep up with the current developments, trends in advisory services capabilities and HR knowledge
• A good understanding of Singapore’s manpower landscape and government manpower-related policies, regulations, programme and grants
• Proficiency in delivering a business report to presenting solutions and managing the project implementation with clients
• Knowledge in using HR tech tools like JobKred is an advantage
• Well-developed core consulting skills in research, analysis, planning, presentation, negotiation, communication (written and spoken), presentation, facilitation skills and customer relationship skills
• Exceptional in problem-solving skills – an analytical, innovative, and creative mindset
• Resourceful, results-driven, self-starter, able to work independently
• Effective teamwork and organisational skills
• Strong interpersonal and stakeholder management skills, with the ability to engage stakeholders across all levels
• Bilingual in both Mandarin and English is an added advantage

As a member of SBF’s Free Trade Agreement (FTA) Education & Outreach team, you are expected to have strong knowledge about Singapore’s FTAs and trade processes. You will develop expert knowledge conduct training and provide advisory services to enable Singapore businesses to benefit from Singapore’s vast network of FTAs and cross border trade. You will also seek feedback from businesses on our FTAs and trade compliance issues to facilitate our Government’s negotiations and review of these agreements. In addition, you will be expected to understand the context of trade compliance issues and market entry considerations companies face, and to work with knowledge partners for SBF to provide a comprehensive suite of solutions.

Job Responsibilities:

To be the subject matter expert to provide expert advice to Singapore companies on using Singapore’s FTAs, and to mentor the rest of the SBF FTA team to do so.

• To educate Singapore companies about Singapore’s FTAs. Plan and conduct trainings/workshops to educate companies on the use of Singapore FTAs. This includes developing FTA training modules, curriculum, materials, and a competency framework.
• Develop guidebooks and collaterals (e.g. flyers, factsheets, newsletters) on Singapore’s FTAs to help SMEs to understand FTAs.
• Handle queries by companies on Singapore FTAs, including the conduct of 1-on-1 advisory sessions / clinics to help companies to understand the benefits of the FTAs for their business. This may include giving specific advice customized to the companies’ specific situation and market(s).
• Gather and consolidate companies’ inputs/ feedback on FTA-related problems and any other cross-border trade or investment issues facing companies in support of our Government’s FTA ongoing negotiations & reviews.
• Monitor trade policy issues & developments on Singapore FTAs to provide an impact analysis to Singapore companies.
• Identify and establish collaborations with partners and key stakeholders (e.g. government, businesses, academia, etc.) to raise awareness on the benefits of Singapore’s FTAs and build the Singapore business community’s appreciation and capabilities in using these FTAs.
• To develop knowledge in Trade Compliance and other Trade issues (including relating to Digital Economy Agreements and Green Economy Agreements) by working with internal and external knowledge partners to develop expertise so that SBF can build in-house competency to enable business capability in these areas.

Job Requirements:

• A background in Commerce, Economics, Policy & Trade, Business Administration, or a relevant discipline is preferred.
• 3-5 years of experience in working on cross-border trade and investment policies and regulations. Applicants without this pre-requisite must have a good understanding of businesses’ interests and concerns in relation with cross-border trade and investment policies and regulations.
• A good understanding of the local and international business environment, as well as economic and geopolitical trends as they impact business.
• Good analytical, consultation, planning, communication (verbal and written), presentation and event organisation skills.
• A keen learner and proactive self-starter, with a willingness to work across a number of subject areas.
• Flexible and agile, with the ability to multi-task and, quickly adapt in a fast-paced work environment.

This role leads the International Relations function of SBF, working closely with the Singapore business community to develop and forward its interests for cross-border trade and investment policies and regulations at international platforms such as the APEC Business Advisory Council, International Chambers of Commerce (ICC), Business 20, World Trade Organisation, East Asia Business Council, and Asia Business Summit.

Job Responsibilities:

• Investigate issues of concern and interest to the Singapore business community, co-create solutions, and champion them at international platforms, particularly about trade and investment.
• Develop policy positions and formalise these through written papers and presentations.
• Take part and coordinate with participating business leaders as the focal point for the Singapore delegation at international conferences and summits such as the APEC Business Advisory Council (ABAC), International Chambers of Commerce (ICC), Business 20, World Trade Organisation (WTO), East Asia Business Council (EABC), and Asia Business Summit (ABS).
• Coordinate and maintain the relationship with business leaders and other partners in the Singapore business community.
• Other duties as assigned.

Job Requirement:

• A degree with at least 5 years of working experience, with experience in advocating for the interests of companies on overcoming the barriers in international trade policies and regulations in the areas of trade and investment, trade in services, digital economy, customs and trade facilitation, and trade finance.
• A good understanding of Singapore companies’ interests and concerns concerning the above-mentioned topics.
• Good analytical, planning, consultation, communication and facilitation skills.
• Results-oriented with multi-tasking capabilities.
• Strong drive and proactive self-starter.
• Able to work well in a team and as an individual contributor.
• Able to travel frequently.

To process daily incoming payments from customers and ensure that all outstanding balances are properly accounted for. To handle communication with members through emails and phone calls, addressing any queries or concerns they may have regarding their accounts and resolving issues in a timely manner, and preparing letters and forms related to accounts receivable.

The role also involves handling the issuance of monthly and yearly bulk credit notes for subscription fees.

Job Responsibilities

• Process cheque and cash received daily.
• Record of GIRO/TT/Credit Card payment received.
• Handle bulk issuance of monthly & yearly subscription fee credit notes.
• Handle emails & phone calls from members.
• Prepare letters & forms (Accounts Receivable matters) for members and banks.
• Other ad hoc duties assigned include reception duties.

Job Requirements

• Preferably 1 to 2 years of relevant working experience
• Able to work physically in office, good interpersonal skills and pleasant personality.
• Ability to work under tight deadlines and multi-task

Note: This is a short-term contract role. Renewal will be assessed at the end of the term.