Total 18 job vacancies by Richemont Luxury (singapore) Pte. Ltd.

The role will work closely with the Regional HR Director, SEAO and Regional/Market HR Leaders to create and implement Talent strategy for our dynamic region. The core of this function is to ensure success in terms of attracting, developing, and retaining talents and to build a sustainable pipeline of both internal and external candidates for current & future roles in our organization.

Your role will be a catalyst in conceptualizing and driving a new wave of talent acquisition and talent management initiatives and by embracing and sharing new practices and behaviors among the HR community and will partner with Regional People Experience and Richemont Retail Academy leaders to synergize efforts and scale resources on people development for effective capability development and lasting behavioral change. Success in this role will also be demonstrated by effective adoption and execution of the Group’s Talent and People Experience strategy in close collaboration with the Maisons and Richemont Regional functions.

HOW YOU WILL CREATE AN IMPACT

Talent

• Create and execute a talent strategy, including Talent Acquisition, Employer Branding, Talent Management and Talent Development, that will utilize the full potential of the market in acquiring the best talents through various innovative channels while staying in line with the global talent vision.
• Accelerate Internal mobility by leading the SEAO cross maisons, cross markets Talent Exchange.
• Lead the annual Talent Cycle by partnering closely with HRBPs in RRF and maisons, ensure execution excellence on key people’s IDP and key positions’ succession planning.
• Ensure success by supplying both internal and external talents in a timely manner to appease the business needs
• Develop and nurture strong talent pipeline proactively, both internally and externally, for long term success and succession planning purposes
• Develop strong employer branding strategy for the region and each market, collaborate with APAC and Group Employer Branding to participate and engage with top universities & educational partners, design and implement events to elevate the attractivity of Richemont as any employer.
• Actively share exceptional talents and champion a collaborative way of working with the HR/Talent community
• Bring value in terms of strategic partnership with the business by providing market trends and talent insights to the business and the HR community.
• As a true agent of change, introduce more diversity into the organization and integrate diversity & inclusion in the long-term talent strategy.
• You will be a purveyor of Talent and actively participate in various global or regional initiatives aimed at optimizing and elevating our function and business

People Experience

• Lead the people experience function in SEAO by setting the strategic direction aligned with Group and Regional priorities for key moments in the employee journey including onboarding, performance journey, development, and the Retail Academy
• Coordinate and launch a comprehensive onboarding programs to improve the new joiner experiences.
• Coordinate and drive the communication and execution of My Performance Journey: My Priorities and My Development Understand the SEAO business needs and translate them into effective, practical learning solutions, aiming at building employee capability and bridging competency gaps.
• Perform learning needs assessment; provide recommendations on appropriate learning initiatives and effective delivery options that engage learners and produce desired outcome.
• Establish SEAO learning catalogue, project plan and deployment/communication matrix.
• Maximize internal available resources (people, processes, and tools) whilst sourcing external vendors/programs to enrich the total learning offerings for SEAO population.
• Champion the facilitation of programs from Richemont Retail Academy and Group Learning & Development for Maison and Richemont audience in SEAO
• Develop budget, monitor expenses, and adjust resources allocation to fulfill SEAO learningneeds.
• Manage the reporting and tracking of all learning initiatives, qualitatively and quantitatively, for management perusal.
• Measure success and effectiveness of learning solutions; suggest improvements especially on their quality, scalability, and sustainability.
• Manage co-ordination and logistics of learning events and offerings, based on the agreed budget and milestones.

HOW WILL YOU EXPERIENCE SUCCESS WITH US:

• Bachelor’s degree with at least 10 years’ experience in Talent Acquisition and Talent Management and L&D, preferably gained from luxury retail environment.
• Has a track record of leading teams in fast pace & high-volume organizations. Retail/Luxury experience is a plus but is not mandatory.
• Strong knowledge & experience in local practices and polices in Southeast Asia and ANZ is an advantage to support our dynamic region.
• An interpersonally and culturally savvy relationship builder with ability to engage and is an advantage to manage the stakeholders from different markets.
• A seasoned project manager comfortable with both strategic and operational tasks in a fast-paced, matrix, and multi-brand environment
• Flexibility/Adaptability to work in a diverse and inclusive organization.
• Has the willingness to connect and build internal relations within HR functions and business managers.
• Ability to drive business value through innovative and effective talent initiatives.

KEY RESPONSIBILITIES:

STRATEGIC PLANNING

• Lead and develop the 3-year Market Action Plan in close partnership with SAM Exco (state of the nation, sales analysis & forecasts, brainstorm & idea generation, writing & formatting of the final documents, creative proposal).
• Ensure successful implementation of key strategies by facilitating the planning (calendar, resources, orchestration) and management of the market’s main initiatives
• Lead some regular presentations for HQ and Regional/Local Excos
• Coordinate and give 360 visibility to MD and Exco of all key projects across categories and departments, to ensure alignment and relevant prioritisation.

STRATEGIC PROJECTS

• Oversee & support 360 projects’ orchestration and transversal coordination in partnership with project leaders from all departments (defining objectives, scope, timeline, key missions & responsibilities, monitoring progress & achievements, and forming dedicated taskforces)
• Ensure alignment with local, regional, HQ and external stakeholders, consistency throughout all touchpoints and share regular communications with key stakeholders, Exco & HQ on project progress, status, and challenges.
• Develop the team’s performance mindset and ability to set KPIs, collect data, and analyze performance of local activations across functions.

ART & CULTURE:

• Lead and oversee all Arts & Culture projects, while continuously refining and orchestrating the long-term roadmap for Cartier SAM.
• Manage dedicated A&P budget for Art & Culture and maximize activation opportunities throughout the year.
• Active networking with cultural institutions and key ecosystem players to identify locally relevant partnerships (short and long term).
• Activate the Internal Art Connector community to ensure the Arts dimension is present & reflected across all touchpoints/ projects.

CORPORATE INITIATIVES:

• Lead and oversee the RED CLUB (RC) Singapore Project.
• Define & elaborate the local RC Strategy
• Manage the SG Chapter members and ensure yearlong treatment & local purpose activations.
• Management & prospecting of new recruits to join the chapter.
• Drive the annual Young Leader Awards promotion locally with members to gardener applications.
• Work closely with the Regional Corporate team to activate the Cartier Women’s Initiative in the local markets through close follow up with the fellows and community.

SUPPORT THE TRANSFORMATION – COLLABORATION & PARTNERSHIP:

• Challenge the status quo and current ways of working within Cartier SEAO and bring new ideas with a fresh and positive view and mindset.
• Establish and maintain strong relationships with Cartier SEAO leadership team, in office and boutique, key stakeholders in the region and globally to identify their needs and seek full range of business solutions.
• Assist leadership in strengthening internal communications with staff at all levels throughout the organization.

TECHNICAL SKILLS:

• A minimum 8 years of experience required, preferably in the luxury industry.
• Strong leadership, interpersonal, and organizational skills.
• Experience in working transversally with all key functions in a market/HQ.
• Ability to work strategically and collaboratively across departments.
• Effective, versatile, and action oriented.
• Excellent communication skills and creative mindset.
• Strong knowledge of Maison’s Branding, Corporate initiatives and of the Art & Culture sphere.
• Proven ability to work with all levels of management cooperatively, smoothly, and efficiently.
• Possesses the structure and process experience of a multinational background but with an entrepreneurial flair and drive.
• Experience supporting growth through transparency, consistency, and disciplined execution. Must be able to manage multiple projects simultaneously and organize workload to meet organizational timelines in a fast paced, high-growth environment.
• Excellent written and oral communication skills in English to manage project planning and presentation to senior leadership team.
• Expert proficiency in Excel and PowerPoint.

PERSONNAL SKILLS:

• High level of integrity and dependability with a strong sense of urgency and results-orientation, with a track record for delivering to plan.
• Flexibility to adapt quickly to changing circumstances; able to proactively question and challenge to prioritize and identify solutions in timely manner.
• Clear thinker with outstanding numeric ability supported by a rounded commercial awareness.
• Curious in nature and always looking to question, learn, and look for better ways to do things.
• Relish working in a company with a diverse and global environment.
• Proactive, confident, coupled with strong verbal and presentation skills.
• Personable, fun, creative, team oriented.

MISSION

The Regional Corporate & Internal Communications Senior Manager plays an instrumental role in establishing and maintaining the Maison’s positive brand image externally and internally across Southeast Asia and Oceania (SEAO).

This position is tasked with defining and leading the regional corporate strategy and messaging, working in close partnership with global and market teams. As the ecosystem architect of Cartier SEAO, this role fosters strategic networks with institutional and corporate partners, supporting Cartier’s key corporate commitments (Cartier Women’s Initiative, Cartier Philanthropy) and initiatives related to Arts & Culture and University engagement.

KEY RESPONSIBILITIES

Corporate Communications

Co-develop and deploy corporate initiatives

• In partnership with central and market teams, roll out initiatives/projects that increase brand awareness, participation, and affinity in line with the strategic roadmap.
• Develop and execute a comprehensive corporate communications plan that captures key communications moments with consistent, compelling messaging.
• Manage regional corporate communications budget to ensure effective and impactful delivery of regional and market initiatives.

Internal Communications

Support executive messaging

• Assist executive leadership in crafting impactful messages for various channels, including, emails, videos, and speeches.
• Provide compelling and consistent editorial content for internal and external platforms. Potentially manage external copywriter as necessary to ensure high-quality content production.

Co-construct regional internal communication plan

• Develop and execute a comprehensive internal communications calendar that ensures consistent messaging and fosters a sense of community and alignment within the organisation.
• Plan, organise and develop content for key internal events such as town halls, webinars, strategic gatherings, in partnership with regional (Learning & Transformation, HR) and market teams.
• Design and implement initiatives to boost employee engagement and morale. This includes campaigns to celebrate achievements, recognise contributions, and promote a positive organisational culture.

Ecosystem Building

• Map and nurture the region's ecosystem, identifying and cultivating strategic partnerships with external institutions, organisations and universities.
• Develop and implement a strategic outreach plan to engage with identified stakeholders.
• Drive and facilitate opportunities for intra-regional, multi-market collaborations.

YOUR PROFILE

• You have 8+ years of experience in Corporate and internal Communications roles
• Passion for corporate commitments and experience in corporate brand building
• An ability to develop roadmaps and guide teams to create locally-relevant strategies
• Experience working in multicultural environments, especially in a regional role
• A builder of meaningful stakeholder relationships, internally and externally
• Flair for articulating the company’s messages in a clear, engaging manner

YOUR JOURNEY WITH US

If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet with the local HR and the hiring manager of the position in an individual interview.

Take your next step with Cartier. We look forward to hearing from you!

#Cartier #WhereSingularityThrivesTogether

While you wait for our reply, get a sense of the passion of #Cartier - https://www.youtube.com/cartier

Feel free to also visit our LinkedIn page: https://www.linkedin.com/company/cartier/

MAIN PURPOSE

The Logistics Administrator is responsible for timely and accurate processing of receipt, dispatch and transport of customer goods in the most cost effective and efficient manner whilst ensuring all such activities enhance the customer service objectives of the Company.

Roles and responsibilities can be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company.

Accordingly, associates may be tasked to perform duties that are outside of the specific functions that are listed.

KEY RESPONSIBILITIES

• Planning & Scheduling

1. First point of contact for maisons and warehouse for order processing.
2. Responsible for logistics scheduling & planning of outbound deliveries, perform daily order process and prioritize orders in SAP
3. Perform and monitor the outbound delivery process with Warehouse and Shipping team. Closely monitor the volume of outbound deliveries and assign warehouse order.

• Domestic Deliveries

1. Arrange transportation service for office/Customer Service/Boutiques
2. Organize deliveries of stock, POSM with 3rd Party Logistics Service Provider
3. Updating and coding of freight and transportation invoices
4. Ensure compliance with Group’s transportation guidelines
5. Monthly review and submission of KPIs reporting

• Security and Insurance

1. Arrangement of transport and insurance according to Transit Limits set by Group
2. File and follow-up on shipment claims
3. Co-ordinate with service providers to organize the secured transportation for Brands events and photoshoots

REQUIREMENTS

• Certificate/Diploma in Supply Chain Management / Logistics
• Strong skills in MS Office, Windows and good knowledge in Tradenet and SAP is an advantage
• At least two years’ work experience in a shipping department for a similar organisation or with freight forwarding
• Organised and detail orientated.
• Able to commence immediately or within short notice

At Richemont, we craft the future. Reveal your exceptional, building on our Specialist Watchmaker Maisons A. Lange & Söhne, Baume & Mercier, IWC Schaffhausen, Jaeger-LeCoultre, Panerai, Piaget, Roger Dubuis and Vacheron Constantin rich heritage of luxury savoir-faire, driving the talent, diversity and growth of our dynamic markets.

The purpose of this role is to be a thought passionate Leader in translating business goals to HR strategy to continue to evolve the Employee experience through people first focus. This role is instrumental in helping to define and implement our HR Commercial strategy to ensure we continue to build strong, highly engaged teams for the continued growth within the region. The Senior HR Manager, SEA - SWM will also be responsible for partnering with stakeholders across different levels and ensuring a strong partnership with the local HR teams within the region.

HOW WILL YOU MAKE AN IMPACT?

• Build on our People strategy leading the HR Agenda across multiple Maisons in a growing and highly competitive region (SEAO)
• Be the primary point of contact for Business Leaders and take the lead on a range of HR topics e.g. Employee Relations, Talent Management, Rewards, Learning & Development, Leadership capabilities
• Ensure each of our Markets / Functions are empowered with localised solutions and agile HR advisory, building a culture of care, collaboration and high-touch engagement
• Partner with Richemont CoEs, peers, regional stakeholders and global Maisons contacts to ensure excellence in Employee Experience and craft the Future of Work (ways of working, employer branding, organisation dynamics, etc.)

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• You are a highly adaptable, self-motivated individual with 10+ years’ experience in managing the HR Agenda, ideally in a fast-paced matrixed environment with regional / global exposure
• Ability to navigate complexities and influence and persuade stakeholders at multiple levels of the organisation
• Be an Ambassador for the Maisons, building relationships and ensuring People Experience is aligned to Maisons values (teamwork, savoir-faire, sustainability, etc.)
• Proactive and hands-on approach when dealing with various situations (for example ER cases, leadership recruitment, onboarding)
• Open-minded, reliable communicator, trusted leadership advisor and team player
• Appreciation for commercial decision-making in a Retail environment with exposure to a range of working cultures and markets a plus
• Very collaborative, independent and patient with a passion for people development and building a culture of care alongside performance

HOW DO WE KEEP YOU SMILING?

• A unique opportunity to immerse in Luxury Maisons and nurture international Leadership teams with nuanced market exposure across Singapore, Thailand, Australia, Malaysia etc.
• Craft a rich People strategy, Maisons Yearly & Long-term Plans with SEAO EXCO, building relevant people plan and structures to support Maisons growth and network expansion
• Drive business results and tangible impact for hundreds of staff, while sharpening your strategic thinking and depth in HR topics
• Grow local HR capabilities for the Maisons across SEAO, collaborate and co-create with Richemont HR leads and experts in Talent, Rewards, Operations, etc.
• Exceptional learning and growth opportunities within the Richemont Group to help take your career to the next level alongside Luxury Leaders
• Solid Line Manager: Human Resources Director, Richemont South Asia. Dotted Line Managers: Managing Directors, Specialist Watchmaker Maisons, SEAO

YOUR JOURNEY WITH US:

• You will meet Richemont’s Group HR Director to get to know YOU, and provide a preview on organization dynamics, company culture, and regional people priorities
• Finally, you will have a chance to meet key members of our broader Leadership team in the region and/or globally

MISSION

The Regional Corporate & Internal Communications Senior Manager plays an instrumental role in establishing and maintaining the Maison’s positive brand image externally and internally across Southeast Asia and Oceania (SEAO).

This position is tasked with defining and leading the regional corporate strategy and messaging, working in close partnership with global and market teams. As the ecosystem architect of Cartier SEAO, this role fosters strategic networks with institutional and corporate partners, supporting Cartier’s key corporate commitments (Cartier Women’s Initiative, Cartier Philanthropy) and initiatives related to Arts & Culture and University engagement.

KEY RESPONSIBILITIES

Corporate Communications

Co-develop and deploy corporate initiatives

• In partnership with central and market teams, roll out initiatives/projects that increase brand awareness, participation, and affinity in line with the strategic roadmap.
• Develop and execute a comprehensive corporate communications plan that captures key communications moments with consistent, compelling messaging.
• Manage regional corporate communications budget to ensure effective and impactful delivery of regional and market initiatives.

Internal Communications

Support executive messaging

• Assist executive leadership in crafting impactful messages for various channels, including, emails, videos, and speeches.
• Provide compelling and consistent editorial content for internal and external platforms. Potentially manage external copywriter as necessary to ensure high-quality content production.

Co-construct regional internal communication plan

• Develop and execute a comprehensive internal communications calendar that ensures consistent messaging and fosters a sense of community and alignment within the organisation.
• Plan, organise and develop content for key internal events such as town halls, webinars, strategic gatherings, in partnership with regional (Learning & Transformation, HR) and market teams.
• Design and implement initiatives to boost employee engagement and morale. This includes campaigns to celebrate achievements, recognise contributions, and promote a positive organisational culture.

Ecosystem Building

• Map and nurture the region's ecosystem, identifying and cultivating strategic partnerships with external institutions, organisations and universities.
• Develop and implement a strategic outreach plan to engage with identified stakeholders.
• Drive and facilitate opportunities for intra-regional, multi-market collaborations.

YOUR PROFILE

• You have 8+ years of experience in Corporate and internal Communications roles
• Passion for corporate commitments and experience in corporate brand building
• An ability to develop roadmaps and guide teams to create locally-relevant strategies
• Experience working in multicultural environments, especially in a regional role
• A builder of meaningful stakeholder relationships, internally and externally
• Flair for articulating the company’s messages in a clear, engaging manner

YOUR JOURNEY WITH US

If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet with the local HR and the hiring manager of the position in an individual interview.

Take your next step with Cartier. We look forward to hearing from you!

#Cartier #WhereSingularityThrivesTogether

While you wait for our reply, get a sense of the passion of #Cartier - https://www.youtube.com/cartier

Feel free to also visit our LinkedIn page: https://www.linkedin.com/company/cartier/

KEY RESPONSIBILITIES:

STRATEGIC PLANNING

• Lead and develop the 3-year Market Action Plan in close partnership with SAM Exco (state of the nation, sales analysis & forecasts, brainstorm & idea generation, writing & formatting of the final documents, creative proposal).
• Ensure successful implementation of key strategies by facilitating the planning (calendar, resources, orchestration) and management of the market’s main initiatives
• Lead some regular presentations for HQ and Regional/Local Excos
• Coordinate and give 360 visibility to MD and Exco of all key projects across categories and departments, to ensure alignment and relevant prioritisation.

STRATEGIC PROJECTS

• Oversee & support 360 projects’ orchestration and transversal coordination in partnership with project leaders from all departments (defining objectives, scope, timeline, key missions & responsibilities, monitoring progress & achievements, and forming dedicated taskforces)
• Ensure alignment with local, regional, HQ and external stakeholders, consistency throughout all touchpoints and share regular communications with key stakeholders, Exco & HQ on project progress, status, and challenges.
• Develop the team’s performance mindset and ability to set KPIs, collect data, and analyze performance of local activations across functions.

ART & CULTURE:

• Lead and oversee all Arts & Culture projects, while continuously refining and orchestrating the long-term roadmap for Cartier SAM.
• Manage dedicated A&P budget for Art & Culture and maximize activation opportunities throughout the year.
• Active networking with cultural institutions and key ecosystem players to identify locally relevant partnerships (short and long term).
• Activate the Internal Art Connector community to ensure the Arts dimension is present & reflected across all touchpoints/ projects.

CORPORATE INITIATIVES:

• Lead and oversee the RED CLUB (RC) Singapore Project.
• Define & elaborate the local RC Strategy
• Manage the SG Chapter members and ensure yearlong treatment & local purpose activations.
• Management & prospecting of new recruits to join the chapter.
• Drive the annual Young Leader Awards promotion locally with members to gardener applications.
• Work closely with the Regional Corporate team to activate the Cartier Women’s Initiative in the local markets through close follow up with the fellows and community.

SUPPORT THE TRANSFORMATION – COLLABORATION & PARTNERSHIP:

• Challenge the status quo and current ways of working within Cartier SEAO and bring new ideas with a fresh and positive view and mindset.
• Establish and maintain strong relationships with Cartier SEAO leadership team, in office and boutique, key stakeholders in the region and globally to identify their needs and seek full range of business solutions.
• Assist leadership in strengthening internal communications with staff at all levels throughout the organization.
  

TECHNICAL SKILLS:

• A minimum 8 years of experience required, preferably in the luxury industry.
• Strong leadership, interpersonal, and organizational skills.
• Experience in working transversally with all key functions in a market/HQ.
• Ability to work strategically and collaboratively across departments.
• Excellent communication skills and creative mindset.
• Strong knowledge of Maison’s Branding, Corporate initiatives and of the Art & Culture sphere.
• Proven ability to work with all levels of management cooperatively, smoothly, and efficiently.
• Possesses the structure and process experience of a multinational background but with an entrepreneurial flair and drive.
• Experience supporting growth through transparency, consistency, and disciplined execution. Must be able to manage multiple projects simultaneously and organize workload to meet organizational timelines in a fast paced, high-growth environment.
• Excellent written and oral communication skills in English.
• Expert proficiency in Excel and PowerPoint.

PERSONNAL SKILLS:

• High level of integrity and dependability with a strong sense of urgency and results-orientation, with a track record for delivering to plan.
• Flexibility to adapt quickly to changing circumstances; able to proactively question and challenge to prioritize and identify solutions in timely manner.
• Clear thinker with outstanding numeric ability supported by a rounded commercial awareness.
• Curious in nature and always looking to question, learn, and look for better ways to do things.
• Relish working in a company with a diverse and global environment.
• Proactive, confident, coupled with strong verbal and presentation skills.
• Personable, fun, creative, team oriented.

The candidate will join the Tech team as a Business Consultant (Automation, Digital, and Data) to lead an A.D.D. task force in APAC to ensure the delivery of project goals through appropriate delegation and providing feedback and motivation to team members. This includes providing first‐line management support, allocating resources to ensure project delivery, and short‐term planning of deliverables.

The main responsibilities are to lead the A.D.D. team, identify new technical developments and trends, translate these into opportunities within the business unit, initiate the creation of (new) technological innovations/applications, and deliver within schedule.

This position is a team lead role that requires hands‐on and will need experience in management, including involvement in review meetings, consultation, good communication, complex problem management, and providing leadership and direction to the team.

HOW WILL YOU MAKE AN IMPACT?
Lead the A.D.D. team

• Facilitate best practices and knowledge sharing within the team.
• Generates suggestions and ideas.
• Providing training and coaching to team members to enable the delivery of objectives.
• Act as a point of contact for team members’ queries and escalations.
• To ensure good communication across the team.

Deliverable

• Design and implement automation framework/strategies for web, mobile, windows and terminal emulators‐based applications.
• Work closely with the business team to identify automation requirements in the early stage.
• Coordinates and facilitates test/ PEN test automation planning, design and execution sessions.
• Create and implement test automation Strategies for projects executed in the Agile model.
• Identify areas for improved testing efficiencies, test automation, and implementation of automated test solutions that will fall within your scope.

Project management.

• Develop and monitor a full Project life cycle.
• Ensure projects have met business strategy requirements and were completed on time and within budget.

Stakeholders Management.

• Communicate status to key stakeholders and senior management.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Degree in IT or equivalent.
• At least five years of relevant work experience, with three years of coordinating and managing a virtual team.
• Three years of project management experience.
• Solid MS Power platform and UI Path background.
• Experience in Adobe Suite/AI will be an advantage.
• PMP is good to have.
• Curious and courageous personality.
• Natural influencer with excellent spoken and written communication skills to interact with all levels in the organisation.
• Self‐organized, able to see the big picture, break complexity and manage inter‐dependencies.
• Possess strong leadership and people‐management skills.
• Experience in developing and managing digital automation, Chatbot, AI and etc.

The Regional Marketing & Communication Director will lead all aspects of the Marketing team (Media, PR, Events, Client Experience) in developing and implementing a strategy that will drive the brand positioning, consumer awareness and revenue growth within South-East Asia & Oceania. An integral part of the role will be the responsibility of working with the Managing Director, and commercial team and relevant counterparts at HQ in developing and executing the strategic brand direction.

The Regional Marketing & Communication Director will be skilled at handling the different marketing needs of the various distribution channels, creating engaging experiences for consumers, and driving meaningful results while implementing 360 degree client-centric and data driven initiatives to support the growth of the business.

This role is highly cross functional with all departments (retail, wholesale, eCom/CRC, finance, operations, HR), so it is key that this person creates strong internal and external partnerships.

RESPONSIBILITIES

MEDIA & MARKETING STRATEGY & DEVELOPMENT:

• Plan and execute the marketing plan for SEAO.
• Develop the brand image in terms of brand reputation (relevance and desirability).
• Support both short-term business targets and long-term objectives, thereby capitalizing on the investments made.
• Align the plan with the global strategic objectives.
• Manage effective launch of new products into the territory through the 360 approach and category development (build and grow iconic collection).
• Oversee development and implementation of impactful digital, print and OOH Media strategy in order to amplify brand and build awareness as well as drive qualified traffic.
• Oversee management and strategy of local (co-op) media for all points of sale (External and Wholesale accounts) as well as full coordination of marketing initiatives at these levels.
• Manage and control A&P budget, in line with yearly budget & guidelines.

PR COMMUNICATION STRATEGY & DEVELOPMENT:

• Further develop Maison's awareness and desirability in SEAO through non-paid media placements.
• Leverage and adapt locally HQ guidelines for product launches and messaging through Press, Watch Opinion Leaders and influencers.
• Develop an informal network of trendsetters with celebrity managers, agents, stylists and other trendsetters in SEAO markets.
• Oversee management of PR agency and develop challenging partnerships.
• Monitor editorial performance & put place action plans accordingly.

EVENT STRATEGY & DEVELOPMENT:

• Develop and approve event calendar with the objective to drive sales and elevate brand image.
• Oversee and Implement all typologies of brand events, (commercial as well as awareness events) including overall project lead, trade marketing implementation and cohesive client experience deployment.
• Deploy strong 360 activation plan to support major events, including identifying and building key partnerships with external stakeholders.
• Conceptualize, propose, plan and carry out events by adopting 360 approach.

TEAM MEMBER MANAGEMENT:

• Manage, develop and foster marketing and communication team members through strong leadership and support skills.
• Build a strong collaboration network with other key stakeholders within the regional organization, HQ and other markets.
• Ensure clear and supported guidance, direction & objectives for each team member.
• Challenge team to grow and “reach the dime”, be an agent for change and innovation; provide factual and constructive feedback on both skills and behavior in order to help each team member to develop in line with Maison's high-expectations.

REQUIREMENTS

SKILLS

• Successful related experience of 8 years within the luxury and/or fine jewelry industry
• Strong Project Management skills, capacity to orchestrate multiple workstreams in parallel and manage or collaborate with internal and external cross-functional groups

SPECIFIC

• Skilled in Microsoft Office and Adobe Creative Suite
• Experience with SAP systems (or similar) is preferred
• Knowledge of the SEAO media environments and key stakeholders preferred
• Familiarity with the Watchmaking and High Jewelry market in SEAO preferred
• Ability to travel up to 30% of the time
• Flexible schedule and ability to work outside of regular business hours

SOFT SKILLS

• Organizational skills
• Communication and verbal skills
• Creative, Attention to details
• Problem-solving, Flexibility
• Dynamic, agile and passionate

Are you a good match?

You have a first experience in client experience in the luxury retail industry.

You are a self-driven, organized and collaborative individual.

You have an excellent communication and interpersonal skills.

You are fluent in English.

What are we expecting from you?

Reporting to the Client Development Manager, you will support Van Cleef & Arpels South East Asia market (which includes Singapore, Thailand, Malaysia and Vietnam) to ensure that the highest level of client experience is delivered in the market, through the implementation of Maison client-related programs / guidelines / tools.

Your main missions will be to:

- Support the definition and implementation of Client Experience Strategy in South East Asia.

- Focus on animation of boutique to drive Local Client Recruitment and Retention.

- Support the Boutique team to monitor the Client Satisfaction results.

- Support all events related to High Jewelry (local, regional and international).

- Support the implementation of digital projects related to High End Client Experience.

More than a role…. We recruit for a career!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

The recruitment process

Send your application online.

If your profile matches our search, you will be contacted by our HR team for an interview.

Along the recruitment process you will meet Client Development Manager SEA and Retail Director SEA.

Otherwise, you will receive an email to inform you that your application has not been successful.

KEY RESPONSIBILITIES

Communication strategy co-development – 30%

· Facilitate markets to develop and implement the local communication strategy to grow visibility, desirability and sales

· Empower markets to develop comprehensive communication plans and creative briefs that align with global strategy.

· Support the markets to build up different communication messages/contents focused on different types of clientele: Local clients, local diasporas, intra-regional tourists

· Develop the regional media strategy, the media agency management and the digital innovation topics

· Build regional “People of influence” pool and connect them with HQ & global-influenced POIs to bring more visibility to SEAO

Event management - 40%

· Brainstorm and implement creative concepts/ideas for regional & market events

· Fully support regional & intra-regional events: ensure 360 support by engaging markets, other regional departments, adaptation & implementation of international guidelines

· Identify and collaborate with potential agencies to ensure excellence in execution of client treatment and events organization

· Fully support new markets (e.g.: Vietnam) for the event organization

Regional Communication (A&P) budget management – 30%

· Be the key contact with central team for the regional Comms budget topic

· Be the connector with markets to consolidate, allocate and fairly distribute Comms budget

· Be the facilitator to understand markets’ needs and share transparent feedback with central team

Want to grow your career with an amazing team? Join us NOW as a Watch & Accessories Senior Manager in the Marketing Team!

HOW WILL YOU MAKE AN IMPACT?

Reporting directly to the Head of Marketing, the Watch & Accessories Senior Manager is responsible for the development of Singapore and ASEAN markets on these 2 categories. Its key responsibility is to build and drive concrete action plans based on quantitative and qualitative analysis. These action plans should embrace each market singularity while complying with Maison global strategy.

KEY RESPONSIBILITIES

· Lead strategic planning & action plans

o Be a key driving force in Cartier Watches & Accessories strategic plan definition

o Keep updated & monitor yearly Marketing calendar in close collaboration with our Strategic Planner

o Integrate strengths & weaknesses of each market and shape specific action plans accordingly

o Engage various stakeholders and demonstrate excellent project management skills to make plans come to life

· Monitor & report performance

o Conduct product performance analysis on a weekly and monthly basis through different angles (clients, cross product analysis, competitors, communication etc.)

o Estimate turnover and landing on a quarterly basis for the 2 product categories (LE management)

o Define and track KPI’s for each product launch including level of implementation across our different networks

o Monitor closely stock fulfilment with local Operation to maximize sales potential

o As part of your business analysis, monitor and report market competitor’s trends and activities

o Build complete action plan reports integrating KPI’s from all involved departments

· Manage product portfolio

o Assess and define Novelty sales potential based on key benchmark analysis, competitions and market needs (sales forecast)

o Collaborate with local Operations and central teams for sales forecast planning with the goal to achieve business target and ensure healthy visibility for all collections

o Identify and anticipate potential cannibalization within the range

o Anticipate and make arbitration for Special Sales, Numbered Limited Edition pieces or One Shot products

o Align assortment with merchandising team to rollout in most efficient networks

o Monitor local prices on the different markets & follow closely competitors

· Drive product knowledge & information

o Gather and diffuse product news & guideline on your categories

o Innovate and streamline communication towards our different internal audiences to improve global product knowledge

o Define training plans in collaboration with learning & development team to maintain a high standard of product and brand knowledge for all internal staff

· Manage W&A Assistant

o Lead and motivate the W&A assistant to reach Maison’s image and expectations

o Give clear goal to be able to focus on key priorities and reach objectives

o Identify strength and weaknesses and act as a coach to improve quickly the value of deliverables

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

· You have at least 8 years of experience in marketing or sales

· You demonstrate the following technical skills:

o Excellent project management skills (certification would be a plus)

o Strong ability to understand and link quantitative and qualitative datas

o Result oriented mindset

o Ability to drive and onboard multiple stakeholders

o Excellent computer skills: Power BI, Microsoft Office (Excel and PowerPoint)

o Very rigorous and quick learner with a proactive approach

o First experience in the watchmaking industry a plus

o Demonstrates a strong collaborative mindset, enthusiastic, and a team player

o A past experience in Luxury industry would be a plus

HOW DO WE KEEP YOU SMILING?

· A great opportunity to be part of the Marketing, Communications & Client team as a key guardian in the Watch & Accessories category business for Singapore and ASEAN, while working for the success of a first-class Luxury Maison under strong business acceleration and transformation.

· Potential opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level.

YOUR JOURNEY WITH US:

· After being shortlisted by our Talent Acquisition team, you will meet with Cartier’s HR Manager to further assess your fit to this role and company culture.

· You will then meet with the Head of Marketing whom this role will report to further understand what’s expected of the role.

· If you are selected you will meet the Marketing, Communication & Client Director for a final interview.

· If you are the successful candidate, you will finally discover and immerse yourself in the beautiful world of the Maison Cartier.

The Group

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, watches and writing instruments. Our Maisons encompass several of the most prestigious names in the luxury industry including Cartier, Van Cleef & Arpels, IWC, Jaeger-LeCoultre, Panerai, Piaget, Vacheron Constantin, Montblanc, dunhill and Chloé. Richemont also owns leading online distributors YOOX NET-A-PORTER GROUP and Watchfinder & Co.

The Company

Richemont Luxury Singapore is a fully owned subsidiary of Richemont and is the platform on which some 13 Maisons conducts operations in Singapore and coordinates their business for the whole South Asia: 4 direct markets (Australia, Thailand, Malaysia on the top of Singapore) and export markets in ASEAN.

The Position

Based in Singapore, the Brand Controller, South Asia of Specialist Watchmakers cluster, oversees the financial monitoring of South Asia business performance of two to three Maisons with key focus on the annual budget, rolling forecasts, latest estimates and actual reporting, strategic plans, financial KPIs, office & facilities investment requests, balance sheet and cashflow management.

This position reports to the Head of FP&A, SWM South Asia. The position is a member of the Richemont FP&A community of APAC and South Asia driving FP&A initiatives, promoting best practices, and elevating professional competency of the Finance function. The position has no direct report.

Key Responsibilities

1. Safeguard the assets and resources of the Group by maintaining the independent view of Finance in business decisions
2. Owner of budget and forecast processes of the two Maison for South Asia, key contact between head-offices and the 4 markets (SG, AU, TH and MY), to drive financial planning and monitoring of targets and KPIs
3. Monitor business and cost trends across markets, analyse financial impacts of budget/ forecast deviations, and recommend corrective measures
4. Drive insightful analysis and financial visibility to enable strategic and operational decisions.
5. Evaluate the feasibility and profitability of Maison’s existing and future projects
6. Promote financial discipline within the Maison’s teams, ensure quality of the financial forecasts and compliance of corporate finance policies
7. Lead APAC FP&A initiatives by bringing functional efficiency and elevating the quality of reporting and financial monitoring

Qualifications & Experience

• University graduate of tertiary educational institute
• Minimum 5-8 years’ experience in Controlling/ FP&A
• Experience in senior single contributor roles
• Work experience in matrix organization is highly valued; experience in retail industry is an advantage
• Experience with SAP and Business Object is a plus

Skills

• Strong technical skills in managing high volume data complexity
• Highly process-driven and systematic in approach
• Strong sense of anticipation to build and update work retro-planning
• Excellent communication and business presentation skills
• Possess a sharp intellect with curiosity; be proactive, make decisions, problem-solve, and adapt to change

Competence

• Strong leadership and executive presence in driving the Maison’s financial planning process
• Solid stakeholder management capabilities to work successfully in a multi-matrix organisation with conflicting priorities
• Challenging partnership and collaborative mindset to drive effective financial monitoring
• High learning agility, able to deliver under fast changing and dynamic market conditions
• Adaptability and ability to work with different functions and levels of seniority
• Positive and resilient mindset to thrive through uncertainties

THE GROUP

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, watches and writing instruments. Our Maisons encompass several of the most prestigious names in the luxury industry including Cartier, Van Cleef & Arpels, IWC, Jaeger-LeCoultre, Panerai, Piaget, Vacheron Constantin, Montblanc, Delvaux and Chloé.

THE COMPANY

Richemont Luxury Singapore is a fully owned subsidiary of Richemont and is the platform on which some 14 Maisons conducts operations in Singapore and coordinates their business for the whole South Asia: 6 direct markets (Australia, Thailand, Malaysia, New-Zealand and Vietnam on the top of Singapore) and export wholesale markets in ASEAN.

THE POSITION

Based in Singapore, the Head of FP&A oversees the financial monitoring of South-East Asia and Oceania (SEAO) business performance with key focus on the annual budget, rolling forecasts, strategic plans, monthly actuals reviews, investment requests and cashflow management. The Head of FP&A is also pivotal in maintaining the highest level of compliance in Maison operations.

This position reports to the FP&A Associate Director, Richemont SEAO and is part of Cartier Regional Executive Committee. The position is acting as a key contact with Cartier HQ Finance based in Geneva and is a senior leader of the Richemont FP&A community of APAC and SEAO driving FP&A initiatives, promoting best practices and elevating professional competency of the Finance function.

The position manages 1 direct report in Singapore and 3 dotted-line controllers based in Australia, Thailand and Malaysia.

KEY RESPONSIBILITIES:

1. Safeguard the assets and resources of the Maison by maintaining the independent view of Finance in business decisions and prioritisation of resource in a context of cost optimisation
2. Owner of Cartier budget and forecast processes for SEAO, key contact between Maison HQ and the 6 markets (SG, AU, NZ, TH, MY and VN), to drive financial planning and monitoring of targets and KPI. Responsible for accuracy of markets reporting
3. Monitor business and cost trends across markets, analyse financial impacts of budget/ forecast deviations, and recommend corrective measures
4. Drive insightful analysis and financial visibility to enable strategic and operational decisions (e.g., investment decisions such as CAPEX and Marketing & Communication expenditures)
5. Maintain the high-quality reporting & controlling toolset and deliverables leveraging on high proficiency in digital solutions and continue while further streamlining across the region
6. Promote financial discipline within the Maison teams, ensure quality of the financial forecasts and compliance of corporate finance policies
7. Collaborate with the FP&A Associate Director and Market FDs on recruitment, retention, and development of FP&A team members
8. Support cross-Maison FP&A initiatives by bringing functional efficiency and elevating the quality of reporting and financial monitoring

QUALIFICATIONS & EXPERIENCES

• A university degree graduate
• With significant years of relevant working experience in the field of finance controlling, audit and accounting.
• Experience in leading small teams or in senior single contributor roles
• Strong business partnering skills with commercial stakeholders (market managing directors and various commercial departments)
• Work experience in matrix organization is highly valued; experience in retail industry is an advantage
• Proficient in MS Office applications, especially Excel and PowerPoint
• Experience with SAP and ANAPLAN is a strong asset
• Good understanding and experience in BI applications (Power BI, SAP Analytics Cloud) can make the difference

SKILLS

• Strong technical skills in managing high volume data complexity
• Highly process-driven and systematic in approach
• Strong sense of anticipation to build and update work retro-planning for a team
• Excellent communication and presentation skills
• A sharp intellect with curiosity; ability to be proactive, make decisions, problem-solve, and adapt to change

COMPETENCE

• Strong leadership and executive presence in driving the Maison financial planning process
• Solid stakeholder management capabilities to work successfully in a multi-matrix organisation with conflicting priorities
• Challenging partnership and collaborative mindset to drive effective financial monitoring
• High learning agility, able to deliver under fast changing and dynamic market conditions
• Adaptability and ability to work with different functions and levels of seniority
• Organized, meticulous, and punctual in task and time management
• Positive and resilient mindset to thrive through uncertainties

MAIN PURPOSE

· The PR & Communications Executive will support the Head of Marketing to develop and implement Communications & PR strategy in South East Asia Oceania (SEAO) region, amplify brand visibility and promote Panerai’s corporate identity and mission.

KEY RESPONSIBILITIES

• Brand support – serves as the region liaison on adhering global brand guidelines and providing feedback to local markets
• Maintain press and KOLs relationship within SEA region
• Secure visibility and communications coverage with trade partners and mall landlords

PR

· Develop media and PR relations strategy to support product launches, local events, global experiences, and other brand initiatives

· Elaboration and implementation of PR plans

· Build up network with SEA press editors and media representatives

· Work with HQ for regional Press kit preparation and dissemination

· Manage media inquiries and interview requests

· Monthly PR evaluation monitoring & analysis (clipping evaluation)

· Watches & Wonders coordination: media list, planning, evaluation of PR coverage

· Organization, coordination, and participation for press trips

· Management of press Photoshoots logistics

· Media gifting (Occasion based / birthday)

Brand Communications

· Partner with Head of Marketing to maintain the annual local brand content calendar, while proactively support in identifying suitable partnerships & opportunities to amplify Panerai’s presence and SOV

· Partner with Mall landlords to create partnership tie-ups, request for mall visibility spaces and secure regular digital communications coverage to drive traffic

· Liaison with retail partners & distributors on marketing collaterals and communications.

· Creation of dedicated monthly landlord & dealers social media kits in collaboration with the Marketing and Wholesale teams

Retail Marketing

· Work with retail functions to create in boutique marketing communication elements (like assets creation and copywriting)

· Implement marketing communications to promote novelties, campaigns, activations or services in boutiques

· Execute strategies within the clienteling toolbox ensuring that all boutiques have communication assets and deliverables as needed to grow VICs program

A&P Budget Management

· Administer communication budget: Expenses, Invoicing, Payments

HOW WILL YOU EXPERIENCE SUCCESS WITH US ?

• Bachelor’s Degree in related field required.
• Approximately 2 years of experience in marketing, events, or PR field.
• Self-motivated, agile, ability to work autonomously.
• Fluent in English.
• Team player, creative and passionate.
• Proficient with Microsoft Office Suite, desktop publishing and design software
• Organised, detail oriented and is able to multi-task.