Total 10 job vacancies by Origin Housing

Asset Management Project Senior Business Lead - 12 Month Fixed Term Contract

Salary £43,847 Per Annum + Benefits.

Origin – Great homes, positive people and strong communities

An inspiring past and a bright future

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

The role – Asset Management Project Senior Business Lead

As the Asset Management Project Senior Business Lead you will be working within the Asset Management System Project Team to develop Asset Surveys, Hazards, Decent Homes, Energy Efficiency and forecasting on Microsoft Dynamics 365. We are already live with mastering Assets, related attributes, Compliance processes and components that are serviced, and this is an exciting opportunity to shape the design of Asset Intelligence features without the restraints found in existing Asset Systems.

What you’ll do

You will

Be the projects’ business representative on all things Asset Intelligence ensuring the requirements are fit for purpose and that Origin will meet its statutory and reporting obligations.
Be involved in designing the data model collaboratively with the project team, ensuring data can be mapped from the legacy system over, that data is accessible in a way that makes sense to the business and is reportable.
Attend project standups, collaboration sessions and proactively feedback into the project after each build sprint. The project team are great at what they do, but they aren’t Asset Management experts, so we need your input at every stage!
Have autonomy to make decisions on design and priorities on behalf of the business.
Keep abreast and interpret any changes in government legislative requirements regarding building safety and all things asset management
What you’ll need

We’re looking for someone who has:

A solid Asset Management background with a thorough understanding of Asset Surveys, Hazards, Decent Homes, Energy Efficiency & Forecasting

Excellent communication skills. You will be representing the business and providing the project team with requirements, giving feedback on the system build and be able to articulate all requirements

Decision making ability, you’ll be expected to know the subject matter in detail and be able to make decisions quickly

Involvement in Asset system migration projects, you will be working with the integration engineer on mapping data between the two systems and any other source locations i.e. spreadsheets so will need an eye for detail and be able to think outside the box


Our Values

Our core values are at the heart of how we work

Take the lead
Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
Salary £43,847 Per Annum + Benefits.
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
2 additional ‘giving something back’ volunteer days
A pension scheme with contributions from 4% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
And there’s more ….click here to see our full list of benefits

We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Asset Management Project Senior Business Lead below.

Closing date for applications:

December 3, 2024

Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

#LI-REMOTE

Proud member of the Disability Confident employer scheme

Compliance Support Officer

Origin – Great homes, positive people, and strong communities

An inspiring past and a bright future

Salary £33,075 per annum + benefits.

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

The role – Compliance Support Officer

As Compliance Support Officer you will be experienced in providing a high-quality compliance service whilst adhering to administrative and customer service processes. You will support the Contract Manager to monitor and manage the delivery of our asset compliance services, to ensure that all statutory compliance obligations and requirements across the Organisation are met and consistent with up-to-date legislation, health & safety, and best practice in relation to; regulatory servicing requirements, you will also contribute to customer safety, satisfaction, and value for money.

The successful candidate will work effectively with key internal colleagues and external partners and stakeholders to ensure they contribute to enabling the Organisation to fulfil all of its statutory and regulatory obligations.

What you’ll do

Support the Contracts Manager in managing the relevant servicing programme within the compliance areas (Fire, Electrical, Lifts, Legionella, Gas, Asbestos)
Manage access into customers’ homes.
Liaise with residents & staff to book in repairs and servicing visits.
First point of contact with staff and Residents for escalations
Monitor all work in progress and moving incomplete work through to completion.
Ensuring all required parts are ordered and booked to minimise delay to Residents.
Take responsibility for providing a comprehensive administration service to the Contract Manager
Ensure consistent and accurate information, and documents are recorded.
Help develop, implement, and monitor administrative processes to support efficient and quality service delivery.
Produce minutes from meetings.
What you’ll need

Experience of working within a compliance function within housing, preferably asbestos and water hygiene.
Experience of working to deadlines and targets
Ability to raise purchase/works orders promptly and accurately to enable works to be carried out and budgets to be monitored.
Technically proficient in Microsoft word and Excel and formulas
Customer service experience
Experience of building and maintaining relationships with contractors, Residents, and staff across different functions
Ability to produce minutes from meetings.
Ability to organise workload effectively and able to methodically work on own initiative.
Interpersonal skills to liaise with residents and provide responses to complaints.
Good verbal and written communication skills
Be highly organised, methodical, and analytical with exceptional attention to detail.
Our Values

Our core values are at the heart of how we work.

Take the lead.
Create energy.
Build trust.
Be generous.
Stay grounded.
Remember the little things.
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave.
2 additional ‘giving something back’ volunteer days.
A pension scheme with contributions from 4% -8% of your salary
Family leave, compassionate leave and enhanced maternity pay.
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians.
Interest free loans to help spread the cost of a season ticket or another big purchase.
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups.
Refer a friend bonus.


We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Compliance Support Officer outlined above.

Closing date for applications: Monday 21st October 2024

Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

#LI-REMOTE

Proud member of the Disability Confident employer scheme

Rent & Service Charge office- Managing Agents £40,055pa

Origin – Great homes, positive people and strong communities

An inspiring past and a bright future

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

Rent and Service Charge officer- Managing Agents

As the Rent and Service Charge officer for our Managing Agent stock you will play a pivotal part in ensuring we are compliant with statute and legislation when it comes to re-charging our residents for services received from the Managing Agent. You will be the main point of contact for all of the Managing Agents, Freeholders and Origin Housing colleagues, ensuring a seamless and compliant process for the invoicing process.

What you’ll do

You will

Manage the invoicing process, including sense checking services against the lease
Challenge costs where necessary and feed into service improvement
Be a champion for the resident by ensuring value for money
What you’ll need

A good understanding of the Managing Agent relationship
Exceptional communication skills
Good attention to detail
Ability to trouble shoot issues to provide positive outcomes
Our Values

Our core values are at the heart of how we work

Take the lead
Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
Competitive salary of £40,055
2 additional ‘giving something back’ volunteer days
A pension scheme with contributions up to 8% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Job Title outlined above.

Closing date for applications: 1st September 2024

Interviews will be held: TBA

Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Proud member of the Disability Confident employer scheme

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

The role – Housing Officer/Neighbourhood Manager

You will manage estates and neighbourhoods in the Brent, Barnet, Harrow, Watford and Stevenage areas. You will be responsible for delivering a proactive, high-quality customer focused and efficient neighbourhood property management service to Origin’s residents. You will manage all general needs properties and schemes, resolving issues at the point of first contact, ensuring a value for money service to our customers. You will work collaboratively with other teams and organisations to provide an exceptional customer experience.



What you’ll do

This is a rewarding and exciting position – responsible for building relationships and trust both internally within your Origin team and externally with the community you serve.

At a glance you will:

Manage and resolve any tenancy and estate management issues
Act as a central point of contact for all resident queries
Managing all resident schemes
Liaise with all departments to make sure you and your residents are up to date and help implement any procedures or changes
Completing Fire Risk Actions assigned to the Neighbourhood Manager
Monitor and manage ASB cases and working in strong partnership with our external partners to resolve them.
Managing new developments handovers
What you’ll need

Previous experience in a Neighbourhood, Housing or Property Management Setting
Previous Housing Sector Experience
Experience of setting up and maintaining successful partnerships
To be a confident communicator across all channels but, specifically, you’ll need experience of producing written correspondence for a variety of audiences.
You need a full driving licence and own your own vehicle

Our Values

Our core values are at the heart of how we work

Take the lead
Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
2 additional ‘giving something back’ volunteer days
A pension scheme with contributions from 4% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the outline for role of Housing Officer/Neighbourhood Manager detailed above.

Closing date for applications: 22 September 2024



Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Proud member of the Disability Confident employer scheme

Origin – shaping communities; building lives
Asset Intelligence Coordinator - 7 Months Fixed Term Contract - £34,000 Per annum + Benefits....
Origin exists to make change happen for the good of communities. We help people by providing affordable homes – but that’s not enough. We support vulnerable residents to lead happy and better lives. We empower our staff to take action and rise to every challenge with ‘can do’ positivity.
Good people are the future of our innovative, working community. We have placed an exciting ‘People’ strategy at the heart of our culture – to support training and personal development, to deliver our values and to move Origin forward.
The opportunity
We’re looking for an organised, committed and motivated person, ideally with an coordinator/administration background or who is data minded, to support and provide high quality assistance to the Compliance team in maintaining the organisation’s asset management database.
You will work within the Compliance Asset Team to process and review data from various sources so that the system remains accurate and up to date with information that will help shape future investment programmes.
You will provide administration support to support our data management through various tasks. Sending appointment letters, contacting customers, managing agents and staff to deal with customer queries and supporting the surveyors with administration tasks.
Ideally you will have knowledge of or be interested in learning about Housing asset management systems and understanding of regulatory compliance as well as social housing experience.
What you’ll do
Take the lead
• Provide high level administrative support to the Compliance Manager
• Collecting, validating, inputting, reviewing, maintaining and analysing asset data.
• Processing asset information from various sources ensuring timely and accurate administration.
• Working across teams and departments to ensure data alignment and integrity.
• Supporting the production of asset reports and programmes.
• Keep well documented property records for assets and helping to build a portfolio of information relating to our activities.
Give your time
• Managing queries, including triage of departmental requests, assigning and monitoring progress.
• Liaise with customers regarding survey visits, making appointments, responding to general enquiries and resolving customer concerns.
• Working with internal colleagues to coordinate data collection for completed works and database updates.
• Assisting with collation of handover information including data validation and document collation.
• Maintaining central storage of key property documents for ongoing reference.

Bring people together
• Working with multiple departments to embed a data culture.
• Develop collaborative relationships with internal and external stakeholders.
• Be the departments Asset Information/system Champion, checking and accessing information and supporting colleagues.
• Working with third party suppliers in relation to data capture and entry into the system.

Come forward with a can-do attitude
• Working with the compliance and asset Team to ensure data integrity.
• Assisting with the administration of a busy department and providing support.
• Produce accurate, well-presented documents using a range of systems, Word, Excel, PowerPoint, Access etc.
• Develop and maintain office systems, make suggestions, and present opportunities for change.

Go the extra, extra mile
• Provide a helping hand to all colleagues and customers whilst providing excellent customer service.
• To assist with holiday cover as and when required.
• Display an interest in the Assets & Sustainability Team processes or a willingness to learn.
• Undertake other duties of a similar level of responsibility, as might be reasonably required.

What you’ll need
An organised and methodical approach
You’ll need to demonstrate your experience of working and supporting a team. Previous experience in managing and handling data with the ability to stay calm under pressure and multitasking.
A motivational approach
Collaboration is highly important; you’ll need to demonstrate your experience of working and supporting a team, taking ownership and working to your own initiative.
Relationship building skills
We reach out to third parties to help us; you’ll need experience of working as part of a team and working with team members, other departments, and external customers, maintaining successful working relationships and being the first point of contact for queries
Proven ability
Paying attention to detail and working efficiently, keeping accurate records, managing electronic filing systems, updating, collating, and presenting information to a high quality.
Confident Communicator
You’ll need to be a confident communicator across all channels but, specifically, you’ll need experience of communicating with a variety of audiences, including internal and external customers showing a positive and friendly manner.
Additionally, we would like you to:
• Support your own personal development by attending training events
• Comply with the Association’s health and safety policies
• Comply with the Association’s Code of Conduct by behaving in a professional manner at all times
• Demonstrate commitment to valuing diversity and upholding the Association’s equal opportunities policy at all times

Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your experience meets the role above making specific reference to examples of where you meet our requirements.
Closing date for applications - 30th August 2024.

Proud member of the Disability Confident employer scheme

Origin – Great homes, positive people and strong communities

An inspiring past and a bright future

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

The role – Fire Equipment Inspector

As Fire Equipment Inspector you will complete Fire Alarm and Emergency Lighting Testing and Fire, Health, and Safety checks around residential and commercial properties, in and around London and the surrounding areas ensuring they are full functional and compliant. You will be integral to ensuring

What you’ll do

You will

You will test the function of fire equipment such as fire alarms, emergency lights and automatic ventilation systems, with training provided by a competent person to provide ensure testing is carried out diligently
You will inspect fire doors within Residential homes and corridor doors ensuring
Provide informal advice to our Residents, fire officers and maintenance surveyors to ensure opportunities to improve fire safety
Produce concise reports as required for properties ensuring identified actions are completed through follow up post inspections.
What you’ll need

We’re looking for someone who has:

Good IT skills (e-mail, Microsoft Word, and Excel) and good understanding of Microsoft office applications to complete test findings
Able to prioritise, plan and manage own workload and projects to meet conflicting work demands and deadlines.
Excellent observational skills and to be able to pay attention to detail
You’ll have effective internal and external stakeholder management skills and have demonstrable ability to accurately review, collate and record a variety of data for meaningful analysis
Full driving licence and access to a vehicle for work desirable

Our Values

Our core values are at the heart of how we work

Take the lead
Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
2 additional ‘giving something back’ volunteer days
A pension scheme with contributions from 4% - 8% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the requirements for the role of Fire Equipment Inspector outlined above.

Closing date for applications: 29 July 2024

Interviews will be held on Wednesday 31 July & Thursday 1 August


Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Proud member of the Disability Confident employer scheme

Origin – Great homes, positive people and strong communities

An inspiring past and a bright future

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.



The role – Contracts Manager – Gas, Water and Asbestos

As Contracts Manager – Gas, Water and Asbestos you will be responsible for delivery of compliance and all maintenance primarily in relation to Gas, Water Hygiene and asbestos in line with legislation, regulation, departmental KPIs and best practice. You will be responsible for Gas & Water Hygiene relating to Domestic and Commercial gas, Wastewater Pumps, Water hygiene and ensuring our equipment for heat metering and any additional elements requiring inspection, servicing, and maintenance, as appropriate.

You will need to ensure that appropriate contracts are in place and well managed and performing to support Origin in maintaining compliance including operational contract management of consultancy and works contracts. You will be required to create, maintain, and deliver planned and cyclical work streams relating to these areas of work ensuring budgets are set appropriately, services delivered, and contracts are assessed to achieve value for money. You will need to ensure that a high level of customer care is achieved through the team and repairs contractors, all Health & Safety elements relating to works on site are well managed and continuous improvement is identified, reported, and supported across the Compliance team.



What you’ll do

You will

Ensure that full compliance is achieved with all regulations relating to Gas, Asbestos, Wastewater and Water hygiene and deal with any planned programmes through robust contract management
The development, implementation, and management of contracts for planned and reactive maintenance. Key contracts include, but are not limited to, undertaking Gas, Asbestos, Wastewater and Water hygiene survey programme and removals.
Deliver compliance and maintenance services by continuous review of performance and services using customer feedback, comprehensive KPI management and contract management.
Issue orders and authorising payments within delegated authority limits.
What you’ll need

We’re looking for someone who has:

HNC/HND in building/construction related field or substantial relevant experience.
Up to date knowledge of Health & Safety and other legislation relevant to the role and building management such as Level 4 Gas Safety Management in Social Housing and or Diploma in Asset and Building Management Compliance
Strong Contract management - including experience of building and maintaining relationships with contractors and stakeholders to continually improve the service.
Experience of managing contracts with a good understanding of the relevant statutory and regulatory requirements including payment mechanisms
Our Values

Our core values are at the heart of how we work

Take the lead
Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
Competitive salary of £50,000pa
2 additional ‘giving something back’ volunteer days
A pension scheme with contributions up to 8% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Contracts Manager, Gas, Water and Asbestos outlined above.

Closing date for applications: 28 July 2024

Interviews will be held: 1 August 2024 and 2 August 2024 via Microsoft Teams

Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Proud member of the Disability Confident employer scheme

Finance Business Partner Asset Management - £60,000pa

Origin – Great homes, positive people and strong communities

An inspiring past and a bright future

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

The role – Finance Business Partner Asset Management

As Finance Business Partner Asset Management you will work with other Finance Business Partners and the Group Reporting Manager to delivery the financial report in a timely manner. You will support the Asset Management, Health and Safety and Compliance team as their financial lead.

What you’ll do

You will

Oversee the Major repairs programme, ensuring spend is accurately allocated and component replacements reflected in ledger and asset register
Ensure management accounts, budgets and forecasts are delivered to strict deadlines
Work with budget holders to actively manage risks, draft action plans, review performance and identify potential savings
Present management information packs at directorate, senior management and other service review meetings regularly
Assist in the statutory account production providing quality audit file and producing monthly audit schedules
Provide monthly reconciliations against the monthly contractors spend reports
What you’ll need

We’re looking for someone who:

is a qualified accountant (ACCA, CIMA, ACA or equivalent)
is experienced in setting up and maintaining successful partnerships
has excellent communication and interpersonal skills
has a strong finance background with a proven track record in financial and management reporting
has a high attention to detail and accuracy with the ability to deal with large and complex levels of data
Our Values

Our core values are at the heart of how we work

Take the lead
Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
Competitive salary of £60,000pa plus benefits
2 additional ‘giving something back’ volunteer days
A pension scheme with contributions up to 8% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Finance Business Partner Asset Management outlined above.

Closing date for applications: 13 May 2024

Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Proud member of the Disability Confident employer scheme

Finance Business Partner Capital and Development - £60,000pa

Origin – Great homes, positive people and strong communities

An inspiring past and a bright future

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

The role – Finance Business Partner Capital and Development

As Finance Business Partner Capital and Development you will work with other Finance Business Partners and the Group Reporting Manager to delivery the financial report in a timely manner. You will support the development team and be their finance lead overseeing the development programme and ensuring spend is accurately allocated.

What you’ll do

You will

Maintain the fixed asset register for components enhancement and its database updating where applicable, depreciation and grant amortisation.
Ensure management accounts, budgets and forecasts are delivered to strict deadlines
Work with budget holders to actively manage risks, draft action plans, review performance and identify potential savings
Present management information packs at directorate, senior management and other service review meetings regularly
Assist in the statutory account production providing quality audit file and producing monthly audit schedules
Prepare VAT returns for the group and registered entities
What you’ll need

We’re looking for someone who:

is a qualified accountant (ACCA, CIMA, ACA or equivalent)
is experienced in setting up and maintaining successful partnerships
has excellent communication and interpersonal skills
has a strong finance background with a proven track record in financial and management reporting
has a high attention to detail and accuracy with the ability to deal with large and complex levels of data
Our Values

Our core values are at the heart of how we work

Take the lead
Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
Competitive salary of £60,000pa plus benefits
2 additional ‘giving something back’ volunteer days
A pension scheme with contributions up to 8% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Finance Business Partner Capital and Development outlined above.

Closing date for applications: 13 May 2024

Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Proud member of the Disability Confident employer scheme

£54,474pa (inclusive of April 2024 pay uplift)

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

The role – Customer Relations (Complaints) and Quality Assurance Manager

As our Customer Relations (Complaints) and Quality Assurance Manager you’ll take direct ownership and oversee the performance of our centralised Customer Relations Team who manage customer complaints.

The successful candidate will be a highly skilled and experienced complaints manager who leads their team in a dynamic and responsive way that focuses on delivering excellent customer service and resolving complaints, whilst building trusted and valued relationships with customers. The manager will also take the lead on how we learn from complaints so that we’re reducing the root causes of complaints at source.

What you’ll do

You will:

Lead a team of Customer Relations (Complaints) Officers to respond to complaints in a responsive, dynamic and effective way in line with the Housing Ombudsman Complaint Handling Code and internal SLA’s.
Coach and develop a high performing team that has high levels of customer satisfaction and genuine customer centricity.
Produce reports and data that ensures the business have good oversight of complaints.
Drive continual service improvement by identifying and sharing lessons learnt from complaints to the wider business.
Deliver training to your team to improve the quality of investigations and communication whilst building a continuous improvement culture within the team.
Skills and experience we'd like you to have

We’re looking for someone who is:

An experienced, authentic manager who is a natural at working in a dynamic, fast paced and highly responsive way and with a high level of resilience.
Has proven experience of leading a customer complaints function
Experienced at coaching, providing feedback, motivating, and developing a high performing team.
Possesses good report writing skills and excellent data literacy with experience in using data and insight to drive service improvements and customer satisfaction.
Demonstrates strong communication skills with an excellent ability to produce comprehensive written resolution outcome letters and providing feedback to others to enhance theirs as well as deal with escalated customer complaints with empathy and build relationships with residents and stakeholders.
Our Values

Our core values are at the heart of how we work

Take the lead
Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
A competitive salary of £54,474pa inclusive of our April 2024 pay award.
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
2 additional ‘giving something back’ volunteer days
A pension scheme with contributions from 4% - 8% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Customer Relations (Complaints) & Quality Assurance Manager, outlined above.

Closing date for applications: Wednesday 27 March 2024


1 hour online assessments will take place at some point between the days of: Tuesday 2 April and Friday 5 April 2024


Face to face Interviews and written assessment will be held: Week commencing Monday 8 April 2024 , in person, at our office at Eversholt Street, London.





Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Proud member of the Disability Confident employer scheme