Total 445 job vacancies by Optimum Solutions (singapore) Pte Ltd

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Admin/Operational Support Analyst

Work Location : Alexandra Road, SG

• 2+ years of Admin / Operational Support experience.
• Raising of eMemo/Contract activities - must have experience
• Staff Onboarding/Off-boarding process - must have experience
• Hands-on understanding / experience in Microsoft product is require (MS Excel (Vlookup / Hlookup), Outlook, Word) - must have experience
• Streamline, clean up, create proper hierarchy for document repository.
• Tracker and chaser deliverables and To-Dos
• Liaise with Service Recovery Test Center of Excellence (STSS) / Finance
• Support in SDM and related documentation activities
• Communicating and following up admin support for Control-M scheduled maintenance related activities
• Report generation / inputs for broader reporting for pillar based on data pulled from various resources
• Admin support, coordination, governance activities for production pillar
• Data clean up, highlighting quality issues based on checklist and correction as per guidelines-
• Setup of meetings, capture minutes, follow ups with teams as required.
• All other non-technical tasks that can be performed within Service Recovery to support the Service Recovery team

Responsibilities:

• Provision in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.

Domain : Banking

· Experience in managing digital banking projects and experience in payments domain

· Ability to engage stakeholders to elicit business requirements, document the requirements, prepare functional specification.

· Document current and future state processes across the areas impacted by the changes, including capturing impacts on upstream and downstream systems and reporting.

· Participating in design workflow discussions of the system

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Experience in tools such as Visio, PowerPoint, Excel, SQL.

· Strong communication and stakeholder management.

This will be a 6 Months Contract role based in Singapore

Responsibilities:

• Provide full calendar management support to the stakeholders.
• Travel Coordination, manage the travel booking and planning on behalf of the assigned executives including management of foreign visa applications and approval process.
• Event and Calendar Support, scheduling and coordination of meetings, including the provision of room or venue booking, logistics and catering support for business related events.
• Overseeing expense submission reports and benefits claims in accordance to the organization's policy.
• Raising of purchase orders and other expense-related matters as required
• Managing agenda and content for key rhythm-of-the-business meetings: weekly meetings, all-hands.

Requirements:

• Have at least 5 years of EA experience supporting more than 1 calendar and the wider team for general administrative tasks.
• Forward thinker and responsive to immediate actions with experience in supporting leaders at a regional / global level.
• Prior experience in guiding junior administrators would be an added advantage

· Experience in managing digital banking projects and experience in payments domain

· Ability to engage stakeholders to elicit business requirements, document the requirements, prepare functional specification.

· Document current and future state processes across the areas impacted by the changes, including capturing impacts on upstream and downstream systems and reporting.

· Participating in design workflow discussions of the system

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Experience in tools such as Visio, PowerPoint, Excel, SQL.

· Strong communication and stakeholder management.

· Analyse and define detailed functional specification based on the functional and non-functional requirements document

· Collaborate with Functional Business Analyst and Business Unit to clarify with functional and non-functional requirement

· Work closely with architecture team to define project target state and specification

· Collaborate with business and IT to analyse, elicit and review business requirements

· Participate and contribute to technical solutioning and architecture reviews with architecture team

· Define functional and non-functional requirements and perform impact analysis assessment with the vendor

· Perform detailed estimation of projects and change requests

· Facilitate communication between vendor, project team, business stakeholders and internal IT team

· Conduct FDS review / Write and review user stories with Functional Business Analyst and Business Unit for signoff

· Review interface design specifications created by development team

· Review test strategy and functional test cases created by testing team

· Support project and delivery team all throughout the project implementation

· Monitoring and manage risks /issues related to requirements and scope creep

Skills

· Bachelor’s Degree in related disciplines or equivalent experience

· 8 to 12 years of relevant Business Analysis experience related to Pre-Payments, Core-Payments processing and Post Payment processing, eg, Local, Interbank (G3, DuitNow, FPS, PromptPay, PayNow, BI Fast) &, Cross Border Payments (Swift, other payment providers like Bank of New York)

· Relevant experience in Banking / Finance / IT; good knowledge in financial services policies, procedures, products and industry practices.

· Good knowledge in channel products for wholesale banking focusing user experience/journey, validation and processing will also be preferred

· Advantageous to have hands-on experience to configure Payment product/systems from vendors like FIS, etc

· Good Open API knowledge for design and delivery

· Excellent communication and inter-personal skills to manage functional and technical stakeholders across multiple business units.

· Able to work independently with minimum supervision

· Ability to work in a fast-paced, team-oriented environment

· Strong problem solving and analytical skills

· Proven results-oriented person with main focus on delivery

· Good understanding and experience in standard Software Development Life Cycle (SDLC) and Agile development methodology.

· Strong negotiation skills.

Job Description:

The Business Analyst consults with business subject matter experts and technology resources to identify, prioritize, document, and manage business requirements for the relevant business team.

Scope of Work:

• Analyse and document business processes, review and validate test plans/cases, support user acceptance testing, and track/manage requirements traceability throughout the software development lifecycle
• Leading and facilitating requirements gathering workshops and discussions with IT and various business stakeholders (including marketing, front of house and back of house)
• Work closely with the Solution Architecture/technical team to ensure the solution covers all key use cases and that the system is extensible for future needs
• Prepare and/or review clear and comprehensive business requirement documentation including objectives, scope, current and new business processes, added value and benefit expectations
• Support budgeting, Procurement and Legal activities e.g. contracting, RFP; and
• Support QA and UAT processes through validation of test planning and execution

Key Qualifications/Requirements:

• Must have at least 5 years of relevant experience in process mapping, business requirements analysis and documentation, data mapping and test planning
• Experience working with collaboration tools such as Microsoft SharePoint, Teams
• Familiarity with IT Infrastructure Library (ITIL) processes, policies and procedures
• Hands-on experience in process mapping, business requirements analysis and documentation, data mapping
• Knowledge of software development process methodologies like RUP and / or Agile, and use case modelling\
• Ability to work independently and to effectively manage and execute multiple initiatives concurrently
• Good interpersonal, oral and written communication skills including ability to clearly communicate technical concepts to non-technical audiences, both written and verbally

• Execute Agile methodology to streamline technical delivery, resulting in achieving all project milestones on time and within budget, improving overall project efficiency.

• Lead and manage the internal release and deployment team to ensure seamless application code deployment in SIT, UAT, and PROD environments.

• Experience with release management tools such as Jira, Jenkins, Azure DevOps, or similar.

• Strong understanding of software development lifecycle (SDLC) methodologies (Agile, Waterfall).

• Plan, schedule, and manage releases across multiple platforms and environments

• Oversee the end-to-end lifecycle of releases, including assessment, scheduling, and deployment

• Manage release documentation, including release notes and deployment guides.

• Develop and execute deployment plans that minimize risk and downtime

• Monitor and manage deployment processes to ensure timely and successful rollouts

• Perform deployment reviews and retrospectives to identify process improvements

• Execute Agile methodology to streamline technical delivery, resulting in achieving all project milestones on time and within budget, improving overall project efficiency.

• Lead and manage the internal release and deployment team to ensure seamless application code deployment in SIT, UAT, and PROD environments.

• Experience with release management tools such as Jira, Jenkins, Azure DevOps, or similar.

• Strong understanding of software development lifecycle (SDLC) methodologies (Agile, Waterfall).

• Plan, schedule, and manage releases across multiple platforms and environments

• Oversee the end-to-end lifecycle of releases, including assessment, scheduling, and deployment

• Manage release documentation, including release notes and deployment guides.

• Develop and execute deployment plans that minimize risk and downtime

• Monitor and manage deployment processes to ensure timely and successful rollouts

• Perform deployment reviews and retrospectives to identify process improvements.

Experience :

1-3 years of Data entry experience in Singapore

Responsibilites :

To handle daily processing / data input of customer requests on timely and accurate basis.

• Process and perform data entry into the UAT system.
• Perform manual data entry into the live application system promptly and accurately for data not migrated.
• Execute ad-hoc assignments as directed by the Project team and Managers.
• Provide feedback on process-related issues and suggest improvements to the Project team.
• Perform administrative duties as required.
• Support functions such as compiling statistics and extracting reports.
• Provide guidance and training to new “Data Entry” team members joining the project.
• Aim for zero human error and minimize operating losses in handling defects.
• Prior experience in data entry and validation experience is advantage.

Work location : Tampines / Raffles place

Domain/Business Area:

· Retail Banking

Key Responsibilities:

· Experience in retail banking with a focus on managing digital banking projects

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Strong communication and stakeholder management.

Requirements

· 4+ years of experience as a Business Analyst, preferably in the banking industry.

· Prior experience in Retail banking or Digital Banking

· Experience with Agile methodologies.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Technology Risk/Technology Audit

Key Job Duties:

1. Role : Technology Risk Management Analyst - Audit and Third Parties Risk Assessment
2. Degree in computer science/engineering or related disciplines.
3. 1+ years of hands-on IT Risk / Technology Risk management experience in the banking or financial or insurance industry, preferably led a risk team before.
4. Technology Audit / Third Parties Risk Assessment / Technology Obsolescence/ Technology Risk Management experience- must
5. Must have working experience in IT Risk, IT Audit and Process Assurance for at least 01+ years
6. Ability to communicate plans and deliver timely effective information to leadership and key stakeholders.
7. Work closely with the Process Assurance Team Lead to drive process improvement and enhance operational efficiencies within the team
8. Create / Update recurring Process Assurance review reports and dashboards for Project stakeholders, management, and other key collaborators
9. Provide Audit support for various internal and external audits of identified projects
10. Work closely with Project Managers, Technical Delivery Managers, and other key Project stakeholders to guide the project on best practices and SDM compliance
11. Ideate and drive innovative and engaging solutions to increase SDM Process awareness / adoption and best practices utilization
12. Provide feedback on the SDM process and review SDM process enhancements as an SME
13. Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key skills required:

· Experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Optimum Solutions (Registration Number: 199700895N)is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Operations/Process Analysts/Systems Programmer

• Degree in Business Administration, Information Technology, or a related field.
• Minimum of 5+ years of experience in business analysis, process improvement, or a related field.
• 2+ years Working experience in ITSM- ITService Management OR ITAM -ITAsset Management is a must
• Working experience in streamlining Service Catalogue processes by minimizing reliance on the ITSM tool
• Must have recent working experience in Service Catalogue.
• Must be working as a Systems Analyst or Process Analyst currently.
• Must have working experience ITSM tools and service management processes for at least 2+ years.
• Experience with no-code/low-code platforms is required.
• Strong analytical and problem-solving skills
• Ability to analyze complex processes and identify areas for improvement.
• Proficient in data analysis and visualization tools.
• Basic understanding of microservices architecture and development is a plus.
• Relevant certifications in ITIL, Business Analysis, or other related areas will be advantageous.
• Previous experience in a similar role within a large enterprise environment is preferred.

· Strong understanding of banking regulations (e.g., Basel III, Dodd-Frank, MiFID II, GDPR, AML/KYC).

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Strong communication and stakeholder management.

A. Job Purpose

To manage processing and data input for an application development project.

B. Core Functions & Responsibilities

• Process and perform data entry into the UAT system.
• Perform manual data entry into the live application system promptly and accurately for data not migrate

C. Other Duties & Responsibilities

• Execute ad-hoc assignments as directed by the Project team and Managers.
• Provide feedback on process-related issues and suggest improvements to the Project team.
• Perform administrative duties as required.
• Support functions such as compiling statistics and extracting reports.
• Provide guidance and training to new “Data Entry” team members joining the project.
• Aim for zero human error and minimize operating losses in handling defects.
• Prior experience in data entry and validation in banking projects for modernizing legacy systems/applications to new systems/applications is advantageous for this role.