Total 55 job vacancies by Informa Group Plc.

Senior Sales executive is the key point of contact between Informa Markets in Vietnam and its clients: answering queries, offering advice and introducing exhibition services. Senior Sales executive promotes services to customers and negotiate contracts with the aim of maximising profits.

1. Be responsible for managing domestic sales activities in Vietnam to meet regional and project target
2. Identify clients’ needs, maintain the relationship (mostly with senior positions) & increase the revenue with existing clients, deal with day-to-day clients’ requirement
3. Search and evaluate new prospects, build up exhibitor database, market research and develop relationship with potential clients in order to expand the customer network and company’s market share in local industry
4. Maintain good relationship with related Embassies and Associations, develop brand awareness and industry specific knowledge, including competitor events, keep up to date & analyze competitors’ activities.
5. Closely coordinate with the offices worldwide within network in managing exhibitions, overseas sales team and agents for prospects, customer services
6. Closely coordinate with Operation Department in all operations matters and with Marketing Department in promotional activities, coordinate with Finance team for timely and correct invoicing.
7. Analyze the show’s success and prepare reports, monitor after-sales services, compile and analyze sales figures for regional sales report
8. Directly report and assist Line Manager in various matters of sales

Informa Markets in Vietnam is seeking for an Event Executive. This position is to provide administrative support and assist in the executing of various event management directed by the Event Manager. This position is to work at Informa Markets in Vietnam (Hanoi Office).

PRINCIPAL DUTIES AND RESPONSIBILITIES

1. Compile and update database of lists for Exhibitor Promotion.
2. Work with Manager to liaise with suppliers to make sure all works are done. Raise ticket for payment and follow up payment schedule to suppliers.
3. Support sales team to carry on exhibitor promotion activities and materials including organizing side events, roadshows, etc.
4. Work with internal stakeholders and customers to ensure event reports are generated on a timely manner
5. Translate promotion materials from English to Vietnamese and vice versa
6. Support line manager on event marketing activities and visitor promotion programs by working closely with marketing team.
7. Set up Site office at the exhibition and manage the front desk to assist Exhibitors with any problems, provide a professional welcome for them, ensure housekeeping, manage petty cash, and assist Operations Department to do verification of orders and other on-site duties.
8. Handle post-show activities which include thank-you letters to Exhibitors and associations, etc.
9. Maintain an effective and accurate filing system including archive files.
10. Provide secretariat support to Manager including setting up the meetings, market research, taking minutes of meetings.  
11. Manage social media platforms, create engaging content, and grow followers through targeted event promotions.
12. Coordinate with media partners, influencers, and relevant publications for advertising and event promotion.
13. Design and execute email marketing campaigns to engage potential attendees and exhibitors, ensuring timely delivery and performance tracking.

Senior Sales executive is the key point of contact between Informa Markets in Vietnam and its clients: answering queries, offering advice and introducing exhibition services. Senior Sales executive will be responsible for driving sales, developing new business opportunities, managing customer accounts and meeting revenue targets. They will also collaborate with internal teams to develop sales strategies and provide excellent customer service.  

MAIN DUTIES/RESPONSIBILITIES:

1.           Be responsible for managing domestic and international sales activities in Vietnam to meet regional and project target

2.           Identify clients’ needs, maintain the relationship (mostly with senior positions) & increase the revenue with existing clients, deal with day-to-day clients’ requirement.

3.           Search and evaluate new prospects, build up exhibitor database, market research and develop relationship with potential clients to expand the customer network and company’s market share in local industry

4.           Maintain good relationship with related Embassies and Associations, develop brand awareness and industry specific knowledge, including competitor events, keep up to date & analyze competitors’ activities.

5.           Closely coordinate with the offices worldwide within network in managing exhibitions, overseas sales team and agents for prospects, customer services.

6.           Closely coordinate with Operation Department in all operations matters and with Marketing Department in promotional activities, coordinate with Finance team for timely and correct invoicing.

7.           Analyze the show’s success and prepare reports, monitor after-sales services, compile and analyze sales figures for regional sales report.

8.           Directly report and assist Line Manager in various matters of sales.

• To undertake relevant sales and marketing activities in order to achieve pre-set targets.
• To be able to maintain existing customer revenue and identify opportunities and grow new potential customers in related industries.
• To follow up on any leads and general enquiries, dealing with them in a timely and efficient manner to turn into account.
• On a weekly basis, report on enquiries received, lapse & lost customers and newly developed target to sales leader.
• Timely and accurately input sales pipeline process through Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Support Finance in following up payment and resolving bad debt customers
• Perform additional responsibilities as assigned
• It is inevitable over time to time that the emphasis of this job will change, therefore this information will be periodically reviewed, revised and updated in consultation with the leader to reflect the appropriate changes

• To undertake relevant sales and marketing activities in order to achieve pre-set targets.
• To be able to maintain existing customer revenue and identify opportunities and grow new potential customers in related industries.
• To follow up on any leads and general enquiries, dealing with them in a timely and efficient manner to turn into account.
• On a weekly basis, report on enquiries received, lapse & lost customers and newly developed target to sales leader.
• Timely and accurately input sales pipeline process through Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Support Finance in following up payment and resolving bad debt customers
• Perform additional responsibilities as assigned
• It is inevitable over time to time that the emphasis of this job will change, therefore this information will be periodically reviewed, revised and updated in consultation with the leader to reflect the appropriate changes

1. Responsible for submission of timely, accurate and commercially-focused Budget and Forecast, in line with agreed templates and timetables
2. Identify and timely report risks and opportunities for the business and cost management
3. Update commentary highlights concisely, anticipating potential questions and address them in advance with supporting analysis as appropriate
4. Provide Business Partner support to event team
5. Monthly P&L actual review and working with SSC for month end. This will include:
   - Ensure revenue and costs are recorded correctly, and intercompany billings are performed
   - Accruals are made in accordance to Group guidelines and timely release of accruals, if any.
6. Build necessary financial / management reports from appropriate systems for review and analysis purpose.
7. Intercompany review incl. agreements, invoicing, resolving mismatches and cash settlements
8. Perform VAT invoice publish for VN office as per local requirements.
9. Handle local statutory compliance matters such as audit, taxation.
10. Ad hoc queries / requests from various stakeholders

Key Performance Indicators

• Content Quality, Quantity & Diversity: Strength, numbers and regional resonance of content (talent line-ups, entertainers, panels, screenings, features etc.)
• Content Acquisition Timelines: Meet content deadlines by curating talent line-ups, programmes and show features on time, to allow adequate lead time for promotion according to a content drop plan.
• Effective Budget Management: Ensuring content budget accuracy in real-time to minimise variance between actual and forecast expenses. Identifying opportunities to invest to drive ROI and save costs where prudent to do so.
• Task & Process Ownership: Ability to own tasks end-to-end and efficiently follow existing content team processes. Track tasks efficiently within set deadlines and with a high level of attention to detail and accuracy.
• Collaboration with Teams: Ability to collaborate effectively with various teams, such as Marketing, Operations, and Sales, to ensure effective outcomes and positive impact on the event budget and fan experience.

Main Duties & Responsibilities:

• Content Strategy Development: Develop and implement a comprehensive content strategy aligned with the convention’s objectives and target audience. Stay updated on pop culture trends, industry news, and community interests to inform content decisions.
• Content Curation and Programme Management: Curate a diverse range of content, including panels, workshops, screenings, and interactive experiences. Collaborate with internal teams, external partners, and talent guests to deliver compelling features and stage content. Ensure all content meets quality standards and aligns with our brand and values.
• Market Research & Strategic Analysis: Stay connected with trending content and experiences while keeping up to date with pop culture trends, industry news, brand engagement and community interests to inform content decisions.
• Celebrity, Speaker & Talent Relations: Support the Content team in coordinating with celebrities, artists, guest speakers, and other talent to ensure their seamless participation in the event. This involves communication with agents, reviewing contracts, scheduling, and logistical arrangements. Coordinate talent and performers agreements, schedules, permits and logistics, ensuring a positive experience for all participants pre-event and during the convention.
• Budget Oversight: Assist the Show Leaders in content budget planning and management related to talent, feature and content programming. Track expenses and ensure adherence to budgetary constraints while maximizing content impact. Monitor payment status with the support of the wider team to ensure deadlines are met.
• Stakeholder Partnerships & Coordination: Proactively develop win-win partnerships where required to improve our content offerings. Communicate with agents, sponsors, and partners to manage deliverables, and ensure smooth operations for show features and stages onsite.
• Marketing and Promotion: Collaborate with marketing team to promote content offerings through various channels, including social media, email campaigns, and promotional materials. Coordinate marketing promotion, talent promotion and approval processes on assets as required.
• On-Site Delivery: During the event, actively participate in on-site operations and event delivery, helping with features setup, staff briefing, and overall event support, while working closely with our Conference & Operations team.
• Copywriting & Collateral Updates: Demonstrate ability to write engaging and compelling content for various purposes, such as website copy and copy for marketing collateral. A keen eye for grammar, punctuation, and creativity in messaging will be essential.

• Design the Event experience, ensuring a high level of delivery in support of the Event’s strategy and customer needs
• Develop and improve the customer experience at each Event, ensuring feedback is collated and incorporated
• Develop the longer term Event design alongside the Events Director/ Manager, using both customer feedback and innovative thought to develop and maintain the Brand as a market leader   
• Support the Events Director/ Manager in the management of the Brand P&L, including successful delivery of complementary products including conferences and seminars
• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to create successful event
• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements
• Build relationships with key customers to understand both specific and wider market needs, feeding trends / issues back into Event strategy
• Develop deep industry knowledge through personal relationships and market analysis
• Support the Events Director / Manager in overseeing the Event's floorplan, managed by the Sales Operations team, escalating any strategic decisions where required
• Perform additional responsibilities as assigned

If you have a passion for marketing and events, IM Thailand provides an opportunity to further develop your skills and careering emerging ASEAN markets

You will play an important role to:

• Develop marketing strategies and take lead to implement the marketing campaigns to promote the trade show
• Partner with sales, project, and marketing team to work out effective marketing campaigns to engage audiences, and undertake campaign planning and execution for multi-channel and cross device marketing by proposition to deliver campaign metrics
• Translate marketing strategies into practical campaign execution metrics including acquisition targets, customer engagement and retention targets, brand awareness and new proposition development and other innovation goals
• Develop of new initiatives to engage with established and new audience segments, and support the growth of both existing and new brands in the event portfolio
• Develop content strategy with wider marketing and related teams (e.g. Creative), to define specific content, customer experience and target journeys by channel and specific measurable goals to inform optimisation and RoI
• Manage processes and platforms to ensure appropriate visibility and tracking of multi-channel conversion and channel attribution
• Leverage in depth audience understanding to better target/ personalise marketing content that resonate with audiences at the right time
• Manage budgets for specific campaigns and optimises spend according to metrics
• Support ongoing focus on analysis and data driven decision making to allow more efficient use of time and marketing spend to focus attention on results, experiences and performance

The Senior Event Executive is responsible for supporting the design and delivery of the Tradeshow Event experience for our customers. Working alongside Sales, Marketing and Operations, the Senior Event Executive will help ensure all elements are aligned to create a successful Tradeshow Event Experience.

Key responsibilities for this role:

• Support development of the Event’s strategy and direction
• Support the design of the Event experience, ensuring a high-quality level of delivery in support of the Event’s strategy and customer needs
• Continuously develop industry knowledge through internal and external relationships
• Develop, improve, and implement the overall customer experience of the Event
• Build Event loyalty with customers in understanding both specific and wider market needs, feeding trends/ issues back into the Event Manager as input to Event strategy
• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success
• Negotiate with venues and suppliers with Operations team for Event specific requirements
• Support Event Manager in overseeing Event floorplan, escalating any strategic decisions required
• Support financial goals of the Event, working closely with the Event Manager
• Perform additional responsibilities as assigned towards successful Event delivery

Pre-event

• Manage and administer online registration, payment for events, and participant database
• Plan venue layouts and programme schedules
• Plan event logistics and coordinate with relevant parties for operational requirements
• Plan and arrange for on-site manpower and other resources

On-site requirements

• On-site event management to ensure successful execution of the event
• Coordinate with internal and external personnel for on-site operations such as venue and equipment setup, signage, delivery arrangements, IT/communication equipment, registration needs, secretariat requirements, meals, etc.
• Manage manpower and other resources on-site
• Manage event related arrangement for international delegates/participants
• Accommodation and transport arrangement for international delegates/participants
• Preparing delegates/participants information packs and papers
• On-site management of event from start to end, managing the flow of sessions, oversee registration, ensure all requirements are met, liaison with vendors etc.
• Handling queries and troubleshoot issues on-site

• To undertake relevant sales in order to achieve pre-set targets.
• To be able to maintain existing customer revenue and identify opportunities and grow new potential customers in related industries.
• To follow up on any leads and general enquiries, dealing with them in a timely and efficient manner to turn into account.
• On a weekly basis, report on enquiries received, lapse & lost customers and newly developed target to sales leader.
• Timely and accurately input sales pipeline process through Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Support Finance in following up payment and resolving bad debt customers
• Perform additional responsibilities as assigned
• It is inevitable over time to time that the emphasis of this job will change, therefore this information will be periodically reviewed, revised and updated in consultation with the leader to reflect the appropriate changes

Informa Markets in Vietnam is looking for an Administration Executive who will look after all office administration function to ensure a safe, healthy and comfortable working environment for all colleagues.

MAIN DUTIES/ RESPONSIBILITIES:

• Managing the reception area, including welcoming customers and guests
• Sole administrator for office fingerprint access system
• Handling all incoming and outgoing calls and international couriers / local courier
• Managing office supplies (office stationery, pantry, electric appliances) including placing order, checking the contracts, invoices, raising purchase requisitions and follow up on payment.
• Supporting the team on Flight / Hotel / Visa / transport arrangements.
• Handling office lease renewal contracts, cleaning services and other office service providers.
• Supporting HRM on staff welfare such as Staff Birthday / New Year / Christmas / any other celebrations.
• Calendar management, flight & accommodation arrangements for GM and his documents such as Work Permit/ Residence Card.
• Handling events support such as team flight & accommodation booking, visa invitation letter issuance, post event reports, entertainment functions.
• Arranging interview schedule and candidate reminders
• Handling other tasks assigned by the Line Manager.

- Responsible for submission of timely, accurate and commercially-focused Budget, Forecast and 3 Year Planning for Thailand, in line with agreed templates and timetables

· Identify and timely report risks and opportunities for the business by monitoring Sales Pacing and cost spending closely

· Update commentary highlights concisely, anticipating potential questions and address them in advance with supporting analysis as appropriate

· Provide Business Partner support to event team

· Monthly P&L actual review and working with SSC for month end. This will include:

- Ensure revenue and costs are recorded correctly, and intercompany billings are performed

- Accruals are made in accordance to Group guidelines and timely release of accruals, if any.

· Build the reports – for review and analysis purpose

· Liasing with the auditors

· Conduct financial analysis to support decision-making, identify trends, and evaluate financial performance.

· Responsible on the Intercompany recharge

· Ensure all agreement are in place

· Stay updated on accounting principles and relevant financial regulations.

· Ad hoc queries / requests from stakeholders (Group/Division, Management, Business Partners etc)

About the Program:

At Informa Markets, we believe in nurturing talent and providing aspiring graduates like you with the platform to thrive and grow. Our Graduate Trainee Programme offers a unique blend of hands-on experience, mentorship, and professional development opportunities that will empower you to make meaningful contributions to our organization from day one. Through rotational placements and exposure to diverse functions and teams, you will gain invaluable insights into our business operations while honing your skills and capabilities.

As a Graduate Trainee, you will have the chance to work alongside industry experts, collaborate on exciting projects, and network with like-minded individuals who share your passion for excellence. With a clear pathway for career progression and the support of dedicated mentors, you will be equipped to unlock your full potential and achieve your professional goals within our dynamic and inclusive workplace culture.

We invite you to embark on this rewarding journey with us and become a part of our talented team driving innovation and success in the B2B events and exhibitions industry. Your future starts here at Informa Markets Asia.

Your Journey:

Receive structured guidance and support from mentors. Undergo a 1-year program with rotations in different areas:

• Sales: Generate leads, prepare pitches, and support the sales team to drive business growth.
• Marketing: Focus in Digital Marketing, clients behavior research and analyze campaign performance.
• Event Operations: Work on logistics planning, on-site deployment, and event management.

This job description sets out the duties of the position at the time that it was drawn up. Such duties may vary from time to time without changing the general character of the duties or level of responsibility entailed.

We are seeking a dynamic Assistant Business Development Manager to join our team, specializing in driving business growth within the events sector. The role will involve supporting the Event Leader in identifying new business opportunities, building client relationships, and contributing to the overall strategic direction of our events division.

Key Responsibilities:

• Researching and identifying potential clients and business opportunities within the events industry.
• Assisting in the development and implementation of business development strategies to achieve revenue goals.
• Building and maintaining relationships with key stakeholders, including agents, vendors, and sponsors.
• Collaborating with marketing and sales teams to create compelling proposals and pitches for prospective clients.
• Build relationships with potential customer groups within government and funding agencies.
• Attending industry events and conferences to network and generate leads.
• Monitoring industry trends and competitor activities to identify opportunities for innovation and growth.
• Contributing to the development of marketing materials and promotional strategies specific to the events division.