Total 8 job vacancies by Hilton International Asia Pacific Pte Ltd

The Director, HR Consulting - Asia Pacific is a frontline business partner, supporting Commercial Services & Technology teams in APAC, working closely with regional HR and HR COEs to activate, promote, and deliver the HR strategy, including business plan, objectives and deliverables, change management, and communication implementation. Primarily, the Director, HR Consulting will support the business in identifying and developing talent and capability for each function to meet current and future needs. Maintaining actionable talent and succession plans and coaching leaders to develop talent and performance management. In addition, the HRD will work with the functions to promote Hilton Culture and team members' engagement. Alongside these activities, the HRD will work with the business to ensure that organizational structures meet the needs of the business on an ongoing basis, helping functions evolve and transform structures and roles to ensure they are relevant for current and future business needs.

What will I be doing?
As the Director, HR Consulting - Asia Pacific, you will be responsible for performing the following tasks to the highest standards:

Directing Activities

• Delivery of generalist HR advice and support in all aspects of performance and talent management, recruitment, retention, reward, and employment legislation.
• Employee Relations (ER) – Manage ER queries as they arise. Raise any concerns to the next level. Support, influence, and coach as situations arise, providing accurate and commercial ER guidance.
• Responsible for supporting line managers on organizational change/ initiatives, including restructuring, managing redundancies, and transfers.
• Coach, support, and mentor managers in applying HR policies and practices, providing advice and guidance on complex HR issues to minimize risk and financial exposure.
• Learning and Development –Support dedicated L&D team members to ensure the delivery of corporate programs. Ensure the L&D offerings are easily accessible and create awareness of the training provided.
• Partner with the resourcing team on resourcing within corporate offices. Support managers on candidate applications, interviews, testing, and selection.
• Support and utilize the Hilton performance management process to the full extent, taking appropriate action where necessary with performance development and career development plans.

Planning Activities

• Support the Senior Director, HR, on delivering the HR strategy, including business plan, objectives and deliverables, change management, and communication implementation.
• Support identifying and developing talent and capability for each function to meet current and future needs.
• To increase the perceived value of HR to all stakeholders.
• Undertake HR projects as they arise and are identified by Senior Director, HR.
• Partner with line managers on their Global Team Member Survey results, holding regular reviews to assess progress and support actions as necessary to improve employee engagement.
• Manage the HR Annual Cycle for the functions in the region.

Organizing Activities

• Ensure that appropriate people management metrics are provided and used. Manage the distribution of this management information and deal with queries from recipients.
• Coach, guide and support line managers on the metrics seeking resolution on issues. E.g. turnover/absence.
• Manage and coordinate information for Talent Reviews to ensure that accurate and complete information is available
• Create and develop visual presentations as required
• Provide cover for the Senior Director, HR in periods of absence.
• Support any departmental communication.
• Work independently and with the HR team.

Controlling Activities

• Manage the processing of relevant information through appropriate systems, including TMX, including the monthly roster.
• Support the management of the headcount roster for Commercial Services in APAC, liaising with Finance and Commercial Services to ensure updated and accurate data.
• Ensure compliance training is completed within Commercial Services.
• Look for opportunities to reduce operating costs and improve service delivery.
• Maintain self-generated department correspondence and personnel files, ensuring they meet correct legislative requirements.
• Regularly review and recommend processes in line with business needs and best practices.

What are we looking for?
A Director, HR Consulting - Asia Pacific serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Bachelor's Degree with at least 7-10 years of work experience
• Significant experience in an HR generalist role or HR specialism
• A passion for customer service delivery and exceptional customer service skills
• Ability to operate with a sense of urgency and be able to work in a time-sensitive environment where deadline achievement is essential.
• Self-starter, well-organized, assertive, and willing to take ownership of responsibilities with a high degree of positive energy, flexibility, and drive.
• Capable of diplomatic and poised communication with team members and management.
• Able to interact effectively and tactfully with team members and stakeholders
• Support a coaching culture through active coaching of team members and leaders alike
• Capable of handling multiple projects and implementing appropriate tracking systems with little supervision.
• Highly skilled in Word, Excel, and PowerPoint
• Excellent attention to detail.
• Excellent skills in time management, organization, coordination, and communication (written and verbal).
• Completes assignments on time or advises in advance of delays.
• Ability to access, input, analyze, and effectively report on information using word processing, spreadsheets, and databases.
• Manage confidential information with complete discretion.
• Learning and Development experience
• Ability to Travel when required

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

As Senior Manager, Brand Food & Beverage (F&B) Development - Asia Pacific (APAC), you are responsible for contributing to and supporting high quality, profitable, and contemporary F&B development solutions for the Luxury, Lifestyle, and Full Service Brands that aim to exceed the guest expectation within our franchised and managed hotels, enhance the value proposition for our brands, and appeal to the local dining clientele within the market.

What will I be doing?

As the Senior Manager, Brand F&B Development - APAC, you will be responsible for performing the following tasks to the highest standards:

• Assist in the preparation of detailed restaurant and bar concept briefs for review, distribution and presentation to the internal and external stakeholders
• Contribute to Brand F&B Development team’s database relating to trends, customer, and market research
• Prepare detailed market studies for key locations across the region
• Review product and service standards for F&B concepts
• Coordinate and track the status of existing and new F&B project development across APAC
• Work with key stakeholders within the organization and external vendors to ensure all parties assist and support the restaurant concept and design process
• Ensure the continued communication and regular meetings with brand management teams, F&B Operations, Hotel Operations, Architecture, Design & Construction (AD&C) and other internal stakeholders
• Execute the organization’s mission, goals and objectives
• Effective time management in ensuring the delivery of concepts and plans in a timely fashion
• Regular discussion with manager on actual performance against standards to determine whether the department is on target to reach its goals and takes corrective actions as necessary

What are we looking for?

A Senior Manager, Brand F&B Development - APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• BA / BS / Bachelor's Degree
• 8+ years of related experience
• Knowledge of F&B operations, service techniques, current F&B trends and concepts
• Proficiency in the preparation of PowerPoint presentations
• Assist in the conceptual development of tools and resources to assist the team in achieving established goals and culture
• Develop programs that share best-demonstrated practices information on cost controls and analysis, as needed, in an effort to enhance restaurant concepts' performance and profitability
• Good presentation and public speaking skills, as well as excellent written communication skills.
• Ability to manage change, resolve conflicts and ensure collaboration within teams and/or units; includes maintaining the highest standards of ethical conduct and integrity
• Absolute discretion and confidentiality regarding sensitive information
• Good problem-solving skills, including ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems
• Ability to assimilate new concepts and practices into position and provide effective training for on-the-job training, policies and procedures, departmental training topics and professional development
• Good working knowledge of Microsoft Excel, including ability to understand / manipulate basic spreadsheets
• Ability to work independently; includes the ability to recognize need for involvement of other teams / peers and capability to effectively facilitate that collaboration.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in Interior Design / Hospitality / Culinary and significant F&B management related experience
• Proficient Adobe Suite software
• Proficient in Asian language will be a plus to support the South East Asia region
• 5+ years of diverse hospitality industry experience preferred, with a mix of experience in F&B roles
• Knowledge of restaurant concepts, restaurant design, trends and menu planning

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Director, Projects & Design (Development Support) – Asia Pacific excluding China (APACx) reports to the Senior Director, Projects & Design and is responsible for the management of project stakeholders, project timeline, design process, and the successful opening/conversion/renovation of the hotel project. As the point of contact between Owners, and internal and external partners, you are a conduit of information, collaborator, and facilitator between Hilton and Ownership.

You will cover the Asia Pacific region excluding Greater China & Mongolia (APACx) and be responsible for focus-service, full-service, lifestyle, and luxury hotel projects across all Hilton brands.

What will I be doing?
As the Director, Projects & Design (Development Support) – APACx, you will be responsible for performing the following tasks to the highest standards:

Project Management

• Provide technical services and guide all elements of the planning and design phase of the project.
• Support the Owner’s project timelines and construction progress to ensure a seamless hotel handover.
• Provide mentorship for the implementation of brand standards and any recommendations for meeting brand standards.
• Oversee construction activities.
• Report to Owners, Stakeholders, and Senior Director on findings, key dates, solving project risks that will affect the hotel's success and opening, and conditional and final approvals.
• Improve the final product, and preparation of waiver requests.
• Assist in the solving of design problems as they arise in concert with Owners, Architects, Consultants, and Hilton Stakeholders.
• Implement effective and efficient strategies to best suit the organization.
• Plan meetings, agendas, site visits, and program deliverables optimally engaging/disengaging all parties promptly allowing for accurate preparation and planning for the attendees.
• Plan meetings and travel in consideration of other Stakeholders and attendees' travel times and travel expense agreements for several trips.
  

Development Support & Design Management

• Provide Project Assessment, including Project Improvement Plan (PIP) inspections/reports to the Development team before application to facilitate project approval.
• Direct, review and approval of architectural planning, interior design, FF&E, art & accessories, landscape, graphics and way-finding designs to ensure they meet the Brand
• Design Narrative, Brand standards and Brand equity.
• Contribute to country-specific addenda to global Brand standards for all Hilton brands
  

What are we looking for?

A Director, Projects & Design (Development Support) – APACx serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Bachelor’s Degree in Architecture
• Minimum of 10+ years of experience in hospitality design roles and project management.
• Excellent communication, presentation, written, and public speaking skills.
• Ability to lead change, resolve issues, and ensure collaboration within teams and/or units; including maintaining the highest standards of ethical conduct and integrity.
• Ability to evaluate and find opportunities from a strategic perspective, develop, prioritize, and implement plans to meet the organization’s core strategic goals.
• Proficient skills in Microsoft Office products. Understanding of the principles and practical application of the software.
• Ability to accurately estimate project duration and pre-empt potential pitfalls based on experience, scheduling analysis, and interaction with other stakeholders and ownership teams.
• Ability to assimilate new concepts and practices into the position and the department. To provide subordinates with effective on-the-job training, policies and procedures, departmental training topics, and professional development.
• Financial management and leadership skills, including the ability to monitor expenses against commitments, set priorities for funding and develop annual financial goals.
• Ability to travel when required.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Senior Manager, Food & Beverage Operations – South East Asia supports and implements strategic priorities and projects for the region, ensuring disciplined execution thereof, and driving performance of trading hotels.

What will I be doing?
As the Senior Manager, Food & Beverage Operations – South-East Asia, you will be responsible for performing the following tasks to the highest standards:

• Implementing deliverables of strategic priorities and projects for South East Asia, ensuring key stakeholder alignment,
• Being fully acquainted with the brand identities, operating standards, and Food & Beverage (F&B) concepts of each Hilton brand and ensuring these are being followed to drive operational excellence and financial performance of each hotel.
• Analyse trading estate F&B performance and ensure appropriate measures are taken to optimize results.
• Collaborate with Hilton Supply Management to ensure a consistent, reliable supply chain at the quality required and cost mitigation and savings.
• Drive sustainability efforts within hotels in F&B, ensuring tracking and analysis of efforts.
• Support execution of hotel F&B capex projects.
• Guide hotels' F&B marketing and social media efforts and monitor consistent execution.
• Develop and implement guidelines for standard operating procedures to deliver great guest stay and dining experiences and business results.
• Provide operational support to operating hotels to maintain and increase service standards, top line, profitability, and quality improvement with a clear focus on business performance against all metrics.
• Assist new opening hotel teams, with training and implementation of F&B concepts, policies, and service procedures, to ensure optimal F&B performance in all aspects from the onset.
• Instill a culture of team engagement, service quality, creativity, and result focus.
• Assist in increasing team retention and creating a strong talent pipeline within the region
• Support training and development initiatives, partnering with Talent & Leadership Development and HR.
• Establish and maintain strong working relationships with various internal stakeholders and hotel-level leadership to facilitate the achievement of objectives.
• Attend meetings and calls, as required by the role of SEA regional and the APAC F&B leadership team.
• Assist and support APAC F&B and Brand projects and initiatives.

What are we looking for?
A Senior Manager, Food & Beverage Operations – South-East Asia serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• A structured, creative, and strong communicator with excellent presentation and planning skills.
• Sound knowledge of F&B operations, and the ability to drive strong performance from a remote position, paired with cultural savviness are essential.
• At least 3 years of supervisory experience with a proven track record on international, multi-cultural levels. Ideally in a corporate hospitality or hotel-level role (e.g. regional F&B development/operations manager, Director of F&B, or Director of Operations).
• Strong analytical skills and creativity to understand, articulate, and execute strategies.
• A passion for people, customer service, and quality with the ability to translate that passion into an engaged, high-performing F&B team and excellent guest experiences across the region.
• Sound business judgment and creative decision-maker, able to influence others to ensure optimal outcomes.
• Good knowledge of F&B trends, marketing, and social media strategies.
• Experience in food/beverage products, design & and concepts, catering, and restaurant management.
• Have a sound knowledge of International and local cuisines with culinary experience in F&B outlets and catering.
• Understand kitchen and restaurant production, service logic, and planning.
• Have a strong interest/exposure in F&B customer service and procedures from restaurants to bars and catering.
• An individual who combines a confident, self-starting, high-performance orientation with a track record that reflects a "can do" attitude.
• Good interpersonal skills to influence, motivate, and energize.
• Excellent presentation skills
• Fluent verbal and written communication skills.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Team Member Experience Analyst – Human Resources is responsible for managing various HR processes, providing support and guidance on delivering truly Human Experiences during the Team Member (TM) lifecycle, impacting touch points including, Onboarding, engagement as well as Industrial Relations, compliance, and administration of Human Resources operational activities. The ideal candidate will have a strong understanding of HR principles, excellent communication skills, people-centric with the ability to work effectively in a dynamic and fast-paced environment.

What will I be doing?
As the Team Member Experience Analyst – Human Resources, you will be responsible for performing the following tasks to the highest standards:

• Provide innovative, practical, and impactful human resources solutions that support the overall mission and core values of the company.
• Implement and execute HR guidelines, procedures, and standard documents that support the TM journey from onboarding to leaving Hilton.
• Compile HR data and metrics and create HR dashboards containing relevant automated data for easy analysis and comparison.
• Manage the onboarding of new employees and support the relocation process where required.
• Build strong brand affiliation by facilitating the implementation of new TM orientation and training.
• Prepare and administer, payroll preparation, benefit programs administration and communication, and TM relations activities.
• Design, document and implement procedures to streamline HR processes.
• In charge of work pass processes for foreign employees
• Educate and support TM's adoption of company policies and HR practices.
• Manage TM surveys and exit interviews.
• Maintain and update TM employment records.
• Gather and disburse government labor statistics, new employment regulations, and labor laws.
• Contribute to systems updates and participate in HR system projects in support of the overall HR strategy.
• Organize events and activities to promote a positive workplace culture.
• Contribute to the development of HR strategies aligned with organizational goals.

What are we looking for?
A passionate people person who can deliver high-quality business outcomes that support Hilton in achieving its people goals and bringing our vision to life.
To ensure your success, you should have the following skills and experience:

• A relevant University Degree or at least 3 years of relevant experience.
• A result-oriented mindset with a good critical thinking ability.
• Ability to work in a non-routine, fluid, and at times chaotic environment whilst making sure the work is delivered to the highest professional standards.
• Proficiency in Excel, PowerPoint, and Word.
• Strong communication and interpersonal skills with the ability to manage different management levels.
• Strong initiative with the ability to anticipate, and not simply react to business needs.
• Ability to manage a range of competing priorities and demands through strong time management skills.
• Experience in working in a diverse cultural environment.
• A background in the Hotel/Hospitality industry is advantageous.
• Ability to communicate effectively with both internal and external stakeholders, and Team Members of all levels (including senior leadership)
• Experience and knowledge using HR systems.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Director, Commercial Planning and Governance - Asia Pacific (APAC) will work directly with the Vice President of Revenue Management and Commercial Services - APAC, responsible to manage and govern (where applicable) programs, projects, and have business oversight responsibility on behalf of the APAC Commercial Services Organization. These will include developing and maintaining solutions, business processes, standards, procedures, and best practices.

The Director, Commercial Planning & Governance - APAC will lead and be responsible for managing key relationships both internally / externally through planning cycles, cadence and governance. The Director will communicate at a Senior leadership level of the Commercial Services organization including all direct reports of the Senior Vice President & Commercial Director - APAC. This position will help facilitate priority regional team meetings and own its cadence to drive discussion, decision, and alignment. This position will manage and support the annual process of identification of Commercial priorities, tracking and completion thereof. This role will play a key role in steering and co-leading the company’s planning and governance processes in close liaison with peer colleagues in other parts of the business and regions. This is a central position to go to with cross-collaborative reach.

The Director, Commercial Planning and Governance - APAC will additionally oversee the leadership and governance of Sales Performance for APAC, ensuring our program in APAC is fit for purpose.

What will I be doing?

As the Director, Commercial Planning & Governance - APAC, you will be responsible for performing the following tasks to the highest standard:

• Management / leadership of specific APAC Commercial Services Programs and Projects.
• Leading the co-ordination of yearly commercial program planning on behalf of the region.
• Management of business related workstreams within wider commercial services projects.
• Partner with Global Commercial Services Leadership groups to effectively develop project plans and represent the needs for APAC, supporting Global Commercial Services initiatives.
• Oversee successful implementation of new projects, maintenance and support of product enhancements with Commercial Services partners.
• Ensure that the APAC Commercial Services unit remains in control of its execution and is anticipating when we’re deviating (for better or worse) from plan and drives actions from this as a result.
• Proactively comes with proposals to the Leadership Team to course-correct our execution when off-plan.
• Governance and oversight to internal / external vendors (technology, process, project).
• Although the position does not have any Direct Reports, as a Project Manager, you will need to manage stakeholders at all levels and on multiple project workstreams.
• Lead the Senior Manager, Sales Performance Management - APAC to ensure the Sales Incentive Program for APAC is fit for purpose and relevant to needs.
• Lead SPM discussions on a global level and incorporate feedback from the APAC Leaders.

Planning and Governance

• Commercial Plan: PMO for APAC key initiatives and tactics.
• Commercial Strategic Blueprints: Formulation and implementation of the APAC commercial strategic roadmap.

Commercial Services Integration

• Franchise: Define Commercial Services Franchise support by function mirroring O&M.
• BPS: Launch Gen for Commercial Services implementation and advocacy.
• Working relationships: Establish framework between Commercial, Development, Operations and Owners.
• Value Proposition: Develop and launch Commercial Services Value Proposition.

Sales Performance Management

• Restart SIP: Relaunch SIP for all hotels.
• SCOUT: Renew operating method to advance cross-pollination.
• Continuous auditing: Be relentless about operationality and finding efficiencies driving global improvement.
• Non-monetary programs: Explore option to further engage Sales TMs.

Commercial Events

• Re-launch: Establish a commercial events calendar in line with performance cadence. Build a cross-functional team to support events production.
• Awards programs: Align with global Commercial recognition programs and facilitate delivery in region.

What are we looking for?

A Director, Commercial Planning and Governance - APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Minimum ten (10) years in analytical role.
• Minimum six (6) years in role requiring regular presentation to executive leadership.
• Minimum four (4) years managing staff or vendor relationships.
• Proven years of experience that includes leading a project management team.
• Experience in running larger cross-department and cross-company (planning) processes with a large organizational reach.
• Skilled in operational management, including running cross-functional initiatives, financial and business modelling, strategic options identification, consensus building, and implementation.
• Skilled at change management across an organization, both vertically as well as horizontally.
• Ability to stay on top of details, deliverables and anticipate and propose solutions to potential roadblocks to keep activities on track.
• Strong prioritization and decision-making skills with proven ability to manage multiple priorities and projects with deadlines.
• Ability to work effectively and influence others in a matrixed environment including working within and among teams and influence others at all levels.
• Strong communication skills.
• Critical thinking and analytical skills.
• Advanced Excel modeling, SQL, data retrieval and manipulation.
• MS Office (including PowerPoint presentation skills).
• Global Conference call participation (evening or early morning).

Leadership Behaviours

• Proactive enterprise leadership mindset to work across the Commercial Services organization within APAC and Global.
• Collaborator who will reach out to the business and proactively think through and set up efficient processes to deliver APAC needs.
• Global interactions with Senior Leadership roles within APAC and Global – confidence to speak and lead discussions.
• Ability to conceptualize and present thinking for strategic blueprints.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Hotel operations / sales experience.
• Tableau Desktop experience.
• Proven experience in large matrixed organizations.
• Proficient with Hilton software programs.

What is it like working for Hilton?

Hilton is the world’s leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

As the Manager, Co-Brand - South Korea, you will be responsible for activating the product and marketing strategy to support Hilton’s co-brand credit card portfolio in Asia. You will develop product and marketing tactics designed to drive awareness and consideration of the credit card portfolio, acquire new cardholders, as well as build loyalty and engagement among the existing cardholder base.

This position is a new role based in Singapore.

What will I be doing?

As the Manager, Co-Brand - South Korea, you will be responsible for performing the following tasks to the highest standards:

• Manage the relationship with the partner on a day-to-day basis ensuring we are meeting performance targets and contractual obligations
• Identify and prioritize cardholder card acquisition activities and offers, including business opportunity sizing, anticipated return on investment, and resource scoping
• Closely work with the co-brand partner to identify and prioritize cardholder engagement activities and offers to drive engagement and retention
• Utilize data and findings to identify high-value prospects to build tailored marketing plans and creative for key audience segments
• Lead the creative development for campaigns, including development of creative briefs, management of agency partners, gaining alignment and approval across key business partners, and ensuring all deliverables are on-brand
• Source and manage creative agencies to ensure best-in-class creative development and performance
• Partner with media team to strategize, plan and execute paid media campaigns to drive acquisition
• Partner with owned channels team to strategize, plan and execute initiatives to drive acquisition and engagement, including but not limited to website, landing pages, social channels and others
• Manage translation and transcreation of marketing materials
• Manage the on-property acquisition channel including training Team Members and developing incentives as well as partner with HGV locally to drive acquisition
• Further deepen the partnership by working on additional spend stimulation programs and campaigns outside of co-brand to drive awareness and revenue to hotels
• Stay apprised of critical metrics, competitive landscape, and performance pacing to evaluate areas of risk against our yearly business goals and find opportunities for performance optimization and propose program and marketing initiatives to address those

What are we looking for?

A Manager, Co-Brand - South Korea serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Experience in managing partnerships
• Understanding of credit card retailing best practices, effective positioning and value proposition building and messaging to engage customers
• Excellent communication, with the ability to clearly and concisely express complex ideas, results, and areas of opportunities (both verbally and written)
• Consistent track record of marketing success in executing marketing campaigns including experience with CRM (app/email), digital, offline and social
• Experience writing effective creative briefs with ability to constructively provide feedback to internal and external agency partners and guide creative strategy and development
• Experience gathering, analyzing and utilizing customer data and distilling insights to inform marketing decisions
• Outside-the-box thinker with enthusiasm for developing and testing new ideas
• Self-starter with high integrity, positive attitude, and a desire to work in a results-oriented, fast-paced environment

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• 5 years of experience working in partnership and marketing at a global organization
• Native Korean and fluent English to support the South Korea market
• Able to travel around 25%

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• BA/BS Bachelor's Degree and/or MA/MS Master’s Degree
• Experience in the credit card retailing space

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Director, Destination Marketing - South East Asia (SEA) will be responsible for developing, driving, and executing the Marketing and eCommerce strategy in support of the SEA region, hotels, and ownership groups, driving towards excellence in digital channel revenue and direct share growth.

The Destination Marketing team brings to life the key value proposition of Hilton's portfolio of brands to create relationships with the world's travelers so they get to know, love, prefer and choose Hilton for more of their travel occasions.

This position is a senior leadership position requiring a high level of strategic capability. You will be responsible for the marketing strategy that drives commercial performance in the retail segment of your destination(s) along with the timely execution of this strategy in market. You are required to have a deep understanding of your market(s), strong functional and commercial acumen, and effective stakeholder management. While being a functional leader for hotel marketing professionals, you are also a key business partner for the regional commercial services leader and a core member of the APAC Regional Marketing & eCommerce Leadership Team.

What will I be doing?
As the Director, Destination Marketing - SEA, you will be responsible for performing the following tasks to the highest standards:

Destination & Regional Marketing

• Developing the destination marketing strategy for target audiences traveling within and into the destination(s), ensuring alignment to the regional commercial and global marketing strategy, to achieve internal KPIs and external competitive share; this includesDestination marketing budget management
  Leveraging internal and external data sources to continually optimize the plan
  Cultivating, building, and leveraging in-market relationships, partnerships, and resources
  Measuring and reporting on destination performance
  Stakeholder management and communications
  
• Ensuring participation in and the activation of region-wide / global brand and partnership marketing campaigns where relevant and aligned to regional business needs and destination planInternal stakeholder management as the voice of marketing and loyalty with the region
  Ensure all hotels within destination benefit from the full range of corporate marketing and e-commerce initiatives (including brand, digital and social)
  
• Partner with hotels / regional operations stakeholders to develop and execute innovative locally relevant campaigns to grow customer engagement and consideration
• Build and sustain an entrepreneurial and agile team culture

Hotel Support

• Align key hotels’ marketing plans to ensure tight integration with the commercial hotel need and the destination plan
• To be fully acquainted of the commercial performance and marketing plans across key hotels within the destination (both locally and centrally supported)
• Support key hotels in destination to optimize their online and offline content and hotel presence, with a focus to grow direct revenue and channel mix
• Evaluation of hotels’ performance and guidance to marketing and communication teams at hotels; attend regional team visits to key hotels
• Develop and drive integrated marketing plans of new key profile hotel openings within the region in partnership with new hotel openings team, Brand team, PR team and hotel marketing
• Engage and support in the relationship management for key ownership groups
• Hotel performance and regional co-op budget solicitation and management

What are we looking for?

A Director, Destination Marketing - SEA serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• BA / BS / Bachelor's Degree
• 7+ years of related experience
• 6+ years of management or supervisory experience
• Director level skills and proficiency
• Ability to influence and effectively collaborate with multiple stakeholders at SVP level
• Strong commercial and analytical skills with the ability to drive business performance
• Excellent communication and presentation skills with proficiency in presenting regular business reviews and performance updates to executive level leaders
• In-depth experience of presenting findings (storytelling) to internal and/or external customers and providing strategic recommendations
• Experience in leading and managing agency relationships and agency performance
• Experience in leading and delivering partnership campaigns in-region
• Experience of working across multiple regions, cultures, and linguistic boundaries
• Experience in delivering creative and innovative digital campaigns, products, plans for multiple destinations
• Strategic leadership and timely delivery of innovative revenue related projects
• In depth knowledge of all marketing tools and channels
• Extensive experience of digital marketing and e-commerce
• Highly proficient in reviewing data, and developing insights
• Proficient in MS Office Suite
• 40 to 50% travel with the ability to travel as required

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• MS / MA / Master's Degree
• 10+ years of related experience
• 8+ years of management or supervisory experience
• Near native or native language skills relevant to market(s) under remit

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!