Dublin Business School (DBS) is Ireland’s largest independent third-level institution, offering a wide range of undergraduate, postgraduate and professional programmes in Business, Arts, and Law. Dublin Business School (DBS) specialises in the provision of career-focused education. We currently have a team of 437 at DBS comprised of 316 faculty and 157 admin staff looking after circa 8,500 students per annum.

Our mission is to help individuals achieve their education and career goals. We build futures, one success story at a time. Our vision is to be diverse, innovative and collaborative. Recognised globally for excellence in teaching and learning and for supporting every learner build a successful career. We’re here to inspire and nurture every learner to realise their career ambitions.

Our values inform everything we do and underpin our behaviours and actions. They are the foundation upon which we develop and grow as an institution. They are to Act with integrity, Empower and support, Create opportunity, Grow knowledge and Drive results together.

Purpose:

This is a key HR operational management role reporting into the Head of People and Culture. The HR Operations Manager is responsible for delivering on the HR agenda with other DBS HR team members. The role supports the delivery of a full range of HR services, with a focus on driving a positive inclusive work culture.

Its primary focus is to manage all facets of operational matters as it pertains to HR support, business partnering, ER/IR matters, payroll reporting and coordination, policy development, and when required, recruitment, in order to provide an effective and efficient HR service to the College.

Key Responsibilities:

• Build strong relationships with internal and external stakeholders helping to enhance the people agenda;

• Provide ongoing advice on all people issues including performance management, absenteeism, grievances, disciplinary processes and any other employee relations issue that may arise, ensuring that best practice is adhered to at all times.

Continually evaluate and improve upon the HR services offering and support the delivery of key HR and business initiatives in line with the HR strategy and the broader College Strategy.

• Champion an inclusive workplace where we cultivate a culture that values diversity and equity;

• Drive efficient HR operations/administration activities;

• Manage HR risks in line with regulatory, audit and compliance criteria;

• Support the Head of People and Culture in the roll out and engagement of new HR initiatives as and when is required;

• Contribute to the continuous improvements of HR systems and practices, ensuring maximum efficiencies at all times;

• Act as a support, coach and mentor to other colleagues in the HR team.

More specifically:

HR Operations and Administration

• Recruitment - Assist and support the HR executive on all aspects of recruitment when necessary through Workday;

• Support managers to ensure the setting of effective SMART objectives and the timely completion of annual appraisal processes, implementing guidelines and training utilising the Workday system;

• Manage the operations and administration of all employee lifecycle milestones e.g. on boarding, performance appraisals, training, exit interviews;

• Ad hoc projects - work on various ad - hoc projects as and when required;

• Provide advice and support to the all key stakeholders within DBS;

• Contribute to the improvement of the HR function;

• Support and mentor HR colleagues in the day-to-day operations of the function.

Information, Data Management and Reporting

• Ensure all workday files and the HR shared file have all up to date information on employees in relation to contracts, personal details, qualifications, Passports, visas (if required);

• Monitor and manage contracts in accordance with the academic working group guidelines and be a member of the ADWG working Group;

• Ensure Workday is working to capacity by cleansing data on a timely basis so as to generate accurate reports;

• Work closely with the HR Team to ensure the accurate and timely delivery of data requests and various ad-hoc reports as and when required;

• Administer the monthly payroll and ensure all compensation and benefits activities are carried out efficiently and accurately (e.g. DBS Death in Service, Pension, Health Insurance, PRSA schemes etc.);

• Adopt a continuous improvement approach to reviewing, standardising and simplifying payroll processes and procedures;

• Assist with the benchmarking of salary data and job levelling for the salary review process;

• Ensure we are compliant with the minimum wage and living wage directives;

• Work closely with the HR Team to ensure the accurate and timely delivery of various ad-hoc reports to fulfil the needs of the HR team as well as business and external stakeholders;

• Work on various requests as directed by Kaplan Group e.g. Provision of CSO and management statistics;

• Manage and monitor the HR Budget;

• Deliver exceptional HR advice and service to the Head of People and Culture and all College stakeholders.

Compliance

• Support the HR team to ensure compliance issues are identified and prevented.

• Escalate issues to the Head of People and Culture as appropriate to ensure the above obligations are met.

Employee Relations

• Provide advice and support to DBS Managers in relation to absence management, probation, performance, conduct, capability, redundancy, grievance, equality/diversity/inclusion, recruitment and selection, and all other HR and ER issues;

• Ensure all advice is provided and is in line with employment law legislation in relation to contracts, policies and procedures;

• Assist the Head of People and Culture with preparation of any potential employment tribunal claims;

Person Specification and Competencies Essential Experience

• Minimum of 6/7 years’ experience working in a HR environment as a senior HRBP of HR Manager;

• A significant track record of success in providing comprehensive HR support to relevant business units and key stakeholders within an organisation;

• Sound understanding of current employment legislation and its practical implications

• Experience in delivering projects in a commercial environment;

• IT literate with an excellent knowledge of Word, Excel and Powerpoint and Google equivalents;

• Workday is desirable;

• Excellent verbal and written communication skills;

• Creative problem solving with a focus on continuous improvement and compliance management;

• Positive ‘can do’ attitude;

•    Good time management, attention to detail and well-structured output

•    Comfortable with interrogating data;

• Results driven;

• Resilient, able to manage and deal with highly confidential matters using sound judgement;

• Good team player.

Pay & Benefits

The salary for this role is DOE.

• Free Internal Courses;

• Discounted Fees for Family Members;

• Life Assurance & Disabilities Cover;

• Sports & Social;

• Employee Assistance Programme;

• Employee Discount Scheme; 

• Paid sick leave;

• Death-In-Service Benefit.

Pay Frequency:

All appointments are subject to providing proof of eligibility to work in Ireland on full time basis (upon being invited to interview). Please refer to our privacy policy here: DBS Privacy Notice for Candidates.

This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.

DBS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.

The position of the Student Recruitment Officer (International Markets) has responsibility, reporting to the Sales Manager, to recruit students from key International Markets in accordance with agreed targets, as well as ensuring the smooth flow of students through the recruitment pipeline. The post is a combination of office-based activity including administrative work and international travel representing DBS at agent fairs, partner institutions, International Days,  and other events in global markets as required.

International Travel will be a key requirement of this role.

Specific responsibilities of the Student Recruitment Officer for International Markets will include: 

• Travel to key markets across the globe including Africa, the Americas & Asia, representing DBS 

• Recruitment of students from global markets in accordance with agreed targets. 

• Developing and managing agent/partner relationships for the College to support the delivery of our Internationalisation strategic objectives. 

• Arrange visits/meetings to agents in key markets as per an agreed travel plan 

• To build effective working relationships with internal stakeholders including academic staff, academic operations staff, Admissions teams, Student Experience and Careers and to work collaboratively with these stakeholders to support international recruitment.

• Attendance at Agent fairs, partner institutions, International Days, Open events, Recruitment fairs, registration and Induction events on location or online in key markets, and on the DBS Campus as required

• Conduct calls to manage students through the pipeline stages and liaise with applicants and/or their agents regarding status updates of applications.

• Follow up with International student recruitment leads and applications at all statuses by phone, email or any other communication channel as directed

• Work with the Marketing team in developing relevant marketing communications for International partners and their students and building marketing plans for markets

• Develop plans considering the changing landscape of the market & the role’s recruitment target

• Provision of timely and regular reports to management with up to date statistics and analysis of student applications and recruitment  

• Provide comprehensive reports on agent/partner visits/meetings and to ensure that market intelligence gained through recruitment activity is fed back to colleagues within the recruitment function to inform future activity.

• Ensure international recruitment and business development activities meet the Code of Practice for Pastoral Care of International Students

• Organisation and provision of a comprehensive and streamlined information service to both agents and students

• Management and development of relationships with all targeted and potential partners and applicants/students

• Liaison and contact Person for relevant Agents 

• Conduct regular follow up calls with agents

• Onboard new agents in line with agent management compliance processes

• Provide training sessions to agents and counsellor staff

• Assist in other student recruitment areas when required

• Additional administrative and marketing tasks as delegated by management

• Remain flexible to changes in priorities, geographic focus, and responsibilities

Working Relationships:

The management of successful working relationships will be an integral aspect of the role. This will include:

• Agents

• Partner Schools and their students

• Regular interaction with the Admissions Office

Reporting Arrangement:

The Student Recruitment Officer (International Markets) will report directly to the Sales Manager and will have a high level of day-to-day autonomy in discharging his/her responsibilities. 

Requirements:

• Must have a minimum of a Primary Honours Degree 

• Well travelled & is a confident solo traveller

• Experience in relationship management is essential

• Excellent presentation skills and ability to communicate information to the public in an effective and professional manner

• Dynamic and results orientated with a proven track record of working to targets

• Demonstrates excellent verbal and written communication with report writing skills

• Ability to work effectively and accurately under pressure and to prioritise and to meet deadlines

• Ability to work as part of a team to achieve goals and objectives

• Flexible approach to work as there may be some evenings and weekend work required as well as international travel

• Experience of working within the educational sector and experience of International students studying in Ireland is desirable 

• A second language to English is an advantage

Pay & Benefits

The salary for this role is 45-50K.

• Free Internal Courses;

• Discounted Fees for Family Members;

• Life Assurance & Disabilities Cover;

• Sports & Social;

• Employee Assistance Programme;

• Employee Discount Scheme; 

• Paid sick leave;

• Death-In-Service Benefit.

This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager. 

Pay Frequency:

All appointments are subject to providing proof of eligibility to work in Ireland on full time basis (upon being invited to interview). Please refer to our privacy policy here: DBS Privacy Notice for Candidates.

This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.

DBS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.

Location: Dublin Business School, Aungier St.
Working Hours: 37.5 hours per week. Typical working day is 8.45am – 5.15pm but flexibility will be required.
Reports to: President/Head of Institution

• Strategic Thinking: Capable of thinking several steps ahead, anticipating challenges, and devising effective strategies.

• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively to a variety of audiences.

• Problem-Solving: Strong analytical skills and the ability to solve complex problems with innovative solutions.

• Adaptability: Ability to adapt to changing circumstances and manage multiple priorities effectively.

• Integrity and Discretion: High ethical standards and discretion, particularly in handling sensitive information.

Skills & Qualifications

• Educational Background: A master’s degree in Business, Education, or a related field.

• Experience: Proven experience in a managerial or advisory role.

• Financial Acumen: Strong understanding of finance and business case development.

• Project Management: Proven ability to manage projects effectively, meeting deadlines and budget constraints.

• Technology Proficiency: Familiarity with office management software and project management tools.

• Knowledge of Higher Education: Understanding of the higher education landscape, including regulatory and accreditation requirements, is desirable.

• Influence: Attributes to constructively engage others and experience in influencing others towards the achievement of shared objectives.

Additional

• Expected to work in the office 3-4 days per week.

• Ability to travel as required for meetings, conferences, and other events.

Pay & Benefits

The salary for this role is DOE.

• Free Internal Courses;

• Discounted Fees for Family Members;

• Life Assurance & Disabilities Cover;

• Sports & Social;

• Employee Assistance Programme;

• Employee Discount Scheme; 

• Paid sick leave;

• Death-In-Service Benefit.

Pay Frequency:

All appointments are subject to providing proof of eligibility to work in Ireland on full time basis (upon being invited to interview). Please refer to our privacy policy here: DBS Privacy Notice for Candidates.

This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.

DBS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.

Purpose of this role  

Support the credit control team for a fixed term period to tidy up backlog and bring student accounts up to date to including:

• Posting bank charges;

• Corrections;

• Invoices/voids/scholarships tidy up;

• Bank allocations – daily receipt;

• Any other transactions and adjustments to accounts;

• Issue receipts, statements, and copies of invoices as requested.

Key Requirements

• Attention to Detail

Pay & Benefits

The salary for this role is DOE.

• Free Internal Courses;

• Discounted Fees for Family Members;

• Life Assurance & Disabilities Cover;

• Sports & Social;

• Employee Assistance Programme;

• Employee Discount Scheme; 

• Paid sick leave;

• Death-In-Service Benefit.

The job description is a guide to the work the post holder will initially be required to undertake.   It may be amended from time to time to meet changing circumstances by mutual agreement.   It is expected that the job description will be reviewed regularly by the post holder and his/her manager

Pay Frequency:

All appointments are subject to providing proof of eligibility to work in Ireland on full time basis (upon being invited to interview). Please refer to our privacy policy here: DBS Privacy Notice for Candidates.

This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.

DBS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.

The role of the hourly paid lecturer carries 2 sets of distinct functions.  The first being the Core Delivery Functions, and the second being Mandatory Additional Functions.

1. Core Delivery Functions:

(These functions are inclusive of the hourly rate as per the contract)

• Develop a Module and Assessment Guide with a structured, explicit teaching plan to include content delivery, formative assessment and multimodal delivery;

• Prepare teaching content and materials, including interactive, learning activities and real world learning including guest speakers, formative assessments and industry-aligned skills development;

• Identify knowledge, technical and transferable skills in module syllabus outlined in the module descriptor and develop assessment instruments, briefs and marking rubrics accordingly;

• Upload and regularly update Teaching Learning and Assessment (TL&A) content for module Moodle pages as per DBS guidelines;

• Respond to module-related student queries in a timely manner and provide timely feedback to students on CAs as per DBS guidelines;

• Write exam papers for first sitting and all repeat examinations and solutions, associated with the module;

• Grade assessments and upload marks to Moodle;

• Moderate assessment briefs, exam papers and marks on other modules, as assigned;

• Prepare Exam Packs for submission to External Examiners as per Exams Office guidelines; 

• Ensure compliance with all requirements for delivery of module content and adherence to academic standards and regulations;

• Teach (classroom and/or online) in areas allocated by the Faculty Manager;

• Undertake other activity associated with the delivery of teaching;

• Mandatory attendance at monthly programme team meetings, to a maximum of four times a semester;

• Attendance at Programme Boards, internal and external exam boards, Graduation, Board of Studies and other meetings as required;

• Mandatory completion of all annual corporate compliance training in a timely manner;

• Mandatory attendance at the first half hour of your module exams and all Exam Boards to represent module(s)/learner grades. 

2. Mandatory Additional Functions 

(These functions will attract an additional payment) 

• Attend student recruitment events, open events and other marketing and promotional events as requested;

• Supervision of postgraduate dissertations or undergraduate capstone projects;

• Review, develop and defend module(s) at programme review and programme development internal panels and QQI panels. 

Pay & Benefits

The hourly pay is as follows:

Undergraduate Level - €74.07 (+8% holiday pay)

Higher Diploma Level - €83.32 (+8% holiday pay)

Masters Level - €97.22 (+8% holiday pay)

• Free Internal Courses;

• Discounted Fees for Family Members;

• Life Assurance & Disabilities Cover;

• Sports & Social;

• Employee Assistance Programme;

• Employee Discount Scheme; 

• Death-In-Service Benefit.

This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.

Pay Frequency:

All appointments are subject to providing proof of eligibility to work in Ireland on full time basis (upon being invited to interview). Please refer to our privacy policy here: DBS Privacy Notice for Candidates.

This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.

DBS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.

The role of the hourly paid lecturer carries 2 sets of distinct functions.  The first being the Core Delivery Functions, and the second being Mandatory Additional Functions.

1. Core Delivery Functions:

(These functions are inclusive of the hourly rate as per the contract)

•  Develop a Module and Assessment Guide with a structured, explicit teaching plan to include content delivery, formative assessment and multimodal delivery;

• Prepare teaching content and materials, including interactive, learning activities and real world learning including guest speakers, formative assessments and industry-aligned skills development;

• Identify knowledge, technical and transferable skills in module syllabus outlined in the module descriptor and develop assessment instruments, briefs and marking rubrics accordingly;

• Upload and regularly update Teaching Learning and Assessment (TL&A) content for module Moodle pages as per DBS guidelines;

• Respond to module-related student queries in a timely manner and provide timely feedback to students on CAs as per DBS guidelines;

• Write exam papers for first sitting and all repeat examinations and solutions, associated with the module;

• Grade assessments and upload marks to Moodle;

• Moderate assessment briefs, exam papers and marks on other modules, as assigned;

• Prepare Exam Packs for submission to External Examiners as per Exams Office guidelines; 

• Ensure compliance with all requirements for delivery of module content and adherence to academic standards and regulations;

• Teach (classroom and/or online) in areas allocated by the Faculty Manager;

• Undertake other activity associated with the delivery of teaching;

• Mandatory attendance at monthly programme team meetings, to a maximum of four times a semester;

• Attendance at Programme Boards, internal and external exam boards, Graduation, Board of Studies and other meetings as required;

• Mandatory completion of all annual corporate compliance training in a timely manner;

• Mandatory attendance at the first half hour of your module exams and all Exam Boards to represent module(s)/learner grades. 

2. Mandatory Additional Functions 

(These functions will attract an additional payment) 

• Attend student recruitment events, open events and other marketing and promotional events as requested;

• Supervision of postgraduate dissertations or undergraduate capstone projects;

• Review, develop and defend module(s) at programme review and programme development internal panels and QQI panels. 

This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.

Pay Frequency:

All appointments are subject to providing proof of eligibility to work in Ireland on full time basis (upon being invited to interview). Please refer to our privacy policy here: DBS Privacy Notice for Candidates.

This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.

DBS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.