Total 40 job vacancies by Australian Payments Plus

The Game Changers:

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​

Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Purpose:

The Change Enablement Practice Lead is accountable for the ITIL Change Enablement Practice. The Lead needs to ensure that the process is designed appropriately and effectively that it meets the needs of AP+, industry best practice and various legislative requirements. The role is required to govern the practice end-to-end, including, service partners, performance, governance forums, reporting and training. This governance is required to ensure IT and business services achieve positive outcomes. 

Primary Accountabilities, Duties and Responsibilities:

• Own the ITIL change enablement practice, including people, process and technology, to ensure the right outcomes are achieved. 

• Accountable for all enhancements and introduction of new capability to the change enablement module in AP+ ITSM tool. 

• Support the ITSM tool software delivery lifecycle for enhancements to the change enablement module. 

• Leading or contributing to the formulation of the change enablement practice roadmap and approach. 

• Identifying and addressing potential risks and areas of resistance, devising specific plans to mitigate concerns. 

• Performing analysis of changes to ensure thorough planning of change initiatives in line with the AP+ standards. 

• Authorise for changes to progress, as per the AP+ change approval matrix. 

• Develop and implement change enablement communications, and training in line with AP+ standards. 

• Identify opportunities to automate and digitise the process. 

• Conduct post change reviews to identify areas for improvement and mitigate future impact as a result of failed changes. 

• Chair all practice governance forums, inclusive of forums with critical service partners. 

• To maintain an interest and awareness of industry trends across change enablement and the capability within the AP+ ITSM tool to identify improvement opportunities within AP+.

We'd love to hear from you if have:

• ITIL4 (required) 
• Certified Agile Service Manager (Preferred)
• Agile Methodology (Preferred)
• Using various frameworks, such as DevOps and CI/CD 
• Automating and integrating toolsets to support modern change enablement practices
• Applying change enablement standards across legacy and modern technology architecture 
• Developing communications, including micro communications, to support adoption, uplift and performance 
• Creating performance-based reporting 
• Managing and integrating service partners

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

This role is part of the 24/7 IT operations team that performs a critical function in the monitoring of mission critical systems, responding to alerts, providing comprehensive level 1 customer support and working with technology partners, support teams and business stakeholders.  

The role requires participation in a continuous shift roster, including the provision of cover for team members taking annual or personal leave. 

Primary Accountabilities, Duties and Responsibilities:

• Providing 24/7 ‘eyes on glass’ monitoring of various AP+ systems and applications.

• Providing comprehensive 24/7 operational and incident management support to a diverse group of customers and internal stakeholders.

• Ensuring timely response to alerts, calls and emails and adherence to service levels and performance metrics.

• Undertaking the day to day support activities and complete tasks within defined service levels.

• Performing triage activities including prioritising service requests, incidents and problems, and escalating to appropriate support groups.

• Following documented procedures for effective and efficient resolution of incidents and problems.

• Performing change analysis and support activities as part of change enablement processes.

• Participating in post incident reviews and root cause analysis activities as part of problem management.

• Developing and maintaining a knowledge management database including relevant processes and procedures.

• Identifying opportunities to improve observability of system health and performance through analysis of alerts trends.

• Driving continual improvement through improving task workflows, processes and working towards automation.

We'd love to hear from you if have:

• Experience in a similar role in a continuous shift IT operations environment (24x7x365).

• Familiarity with Unix, PL/SQL, Java, Jboss application server.

• Understanding of cloud technology e.g. AWS, web services, Apigee API.

• Experience with the usage and configuration of monitoring tools (e.g. Splunk, Dynatrace).

• Experience with ITSM tools (e.g. ServiceNow, Jira, Confluence).

• Knowledge of payments processing environments is desirable (e.g. Connex switch, tokenisation, EMV 3DS, NPP).

• Experience with web and app support, batch processes, and data management.

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

The internal audit function contributes to AP+ achieving its strategic goals through high quality audit, assurance and advisory services. Joining our Internal audit team, you will play a meaningful role in improving our organisation’s operations.

Reporting to the General Manager Internal Audit, this is an exciting opportunity to join a team undergoing change.

Primary Accountabilities, Duties and Responsibilities: 

• Perform internal audits and delivery assurance and advisory services in accordance with out Internal Audit methodology and professional internal auditing standards.
• Contributing to audit strategy and planning activity, ensuring the plan is relevant to the needs of the business.
• Oversee/manage co-sourced service providers.
• Identify and assess areas of significant business risk, including emerging risks. Provide recommendations for mitigating risks and enhancing internal controls.
• Ensure that the company’s operations are compliant with relevant laws, regulations, and internal policies, especially within the payments industry.
• Prepare detailed audit reports outlining audit findings, risk areas, and recommended corrective actions.
• Presentation of audit findings to various stakeholder
• Stay updated on the latest industry trends, regulatory changes, and audit methodologies. Implement best practices to enhance the internal audit function’s effectiveness.

Key Competencies and Skills: 

• Bachelor’s degree in Finance, Accounting, or a related field
• Professional certifications such as CPA, CIA, or CISA are highly desirable.
• Experience gained working alongside or overseeing co-sourced service providers.
• Must have strong audit report writing skills.
• Sound verbal and written communication skills with the ability to present at various levels.
• Forward thinking and deadline driven.
• Minimum of 5 years of experience in internal auditing preferably within the financial services or payments industry.
• Familiarity with data analytics tools is a plus.
• High attention to detail and a proactive approach to problem-solving.
• Ability to work independently and as part of a team.

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.

The Game Changers:

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​

Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Opportunities:

AP+ are undergoing a significant growth phase across our best-in-class Technology team and we are seeking Expressions of Interest for experienced: Solutions Architects to work across contract and permanent positions.

You’ll be instrumental in shaping the technical direction of our projects. You will play a pivotal role in transforming AP+ into the leading-edge digital payments firm for Australia. As a Solutions Architect at AP+ your role serves as the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing, and deployment tasks of our software products features.

The capabilities we’re seeking are:

• We’re seeking suitably experienced candidates who have proven experience within their field of expertise within the Payments industry.
• Professional certification in Architecture (e.g., TOGAF, Zachman).
• Proven experience in designing and implementing complex systems architectures.
• Strong understanding of architectural principles, models, patterns, and perspective on IT architecture and the financial industry.
• Knowledge of the full technology stack including front-end, back-end, database, network, and DevOps.
• Familiarity with regulatory compliance standards in the payments industry in Australia.
• Strong communication skills and the ability to translate technical concepts into non-technical terms.
• Strong problem-solving ability and analytical skills.
• Excellent collaboration and team-building skills.
• Ability to manage and prioritize tasks across multiple projects.

What happens next:

At AP+, we believe in the power of passion, pride, and purpose.­ Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re ready to be a game changer, please submit your Expression of Interest the Talent Acquisition team will endeavour to review your EOI and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.

 AP+ are not partnering with Recruitment agencies for this role.

The Game Changers: 

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​ 

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​ 

Life @ AP+: 

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life. 

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it. 

The Role: 

We are seeking a Senior Infrastructure & Solutions Analyst who has robust infrastructure experience to join our Technology team. 

As the Senior Infrastructure & Solutions Analyst, you’ll be responsible for providing analytical support, assisting with technical solution design and co-ordination to support the evolution of the NPP real-time payments platform.   

We’re a relatively small organisation with a flat structure, so this role will be hands on. This will involve day-to-day collaboration of the NPP Technology Delivery, Engineering, Architecture, Data Platforms and other cross functional teams to support the ongoing capability development and strategic initiatives and ensure the smooth the day-to-day operational functioning of the infrastructure.  

The capabilities we’re seeking are: 

• Sound Technical Analysis experience (5+ years) preferably in a payments environment  

• Strong infrastructure and project delivery experience, including infrastructure projects or application migration. 

• Detailed understanding of any of the following: high availability and resilient solutions, cloud native solutions, data warehouse systems, event streaming system (e.g. Kafka), high-throughput systems, volumetric analysis and modelling. 

• NPP (or similar) knowledge at systems or operational level would be an advantage.  

• Influencing stakeholder attitudes, decisions, and actions for mutual benefit. 

What happens next: 

At AP+, we believe in the power of passion, pride, and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.  

If you’re ready to be a game changer, please submit your application & the Talent Acquisition team will endeavour to review and notify you of the outcome within the next two weeks. 
 
We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process. 

 AP+ are not partnering with Recruitment agencies for this role. 

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

We are seeking a detail-oriented and analytical Product Analyst to join our dynamic team. In this role, you will play a critical part in driving the further development and optimization of our PayID and International Payments Service (IPS) products, ensuring that it meets the continuous needs of our users and aligns with our company’s strategic goals.

As a Product Analyst for PayID and IPS, you will be responsible for gathering and analyzing data, interpreting market research, and collaborating closely with cross-functional teams, including engineering, payment operations, fraud management and marketing teams. Your insights will help inform product enhancements and support decision-making processes. You will utilize data visualization tools to communicate findings effectively and will be involved in developing metrics to measure the product's performance. This is an exciting opportunity to work in a rapidly evolving sector, where you can make a tangible impact on the success of PayID and IPS products.

Additionally, you will have the chance to contribute to innovative solutions that enhance user experience and drive user adoption. If you are passionate about product analysis and have a keen interest in payment technologies, we want to hear from you. Join us in shaping the future of digital payments and being a key player in our product development journey.

Primary Accountabilities, Duties and Responsibilities:

• Gather, analyse, and interpret data related to PayID and IPS usage, user behaviour, and market trends.
• Analyse Participant banks’ feedback to better understand business and operational impacts of the products in market.
• Understand the operational and lower-level technical aspects of the products to determine if the application of operational processes is fit for purpose.
• Develop and maintain key metrics and dashboards to track product performance and present insightful reports to stakeholders.
• Determine ways to improve performance through guidance, rule changes and best practices to ensure industry alignment.
• Analyse market research to inform product strategy and initiatives.
• Apply abstract reasoning to complex problems and devise creative solutions.
• Collaborate with cross-functional teams including engineering, payment operations and commercial to align product development with business goals.
• Create and maintain an up-to-date product backlog.
• Assist in prioritising features and enhancements based on user feedback and analytics.

Key Competencies and Skills: 

• Bachelor's degree, preferably in Finance, Data Analysis, or a related field.
• Proven experience as a product analyst or a similar role in the payments or fintech industry.
• Strong analytical skills with experience in data interpretation and visualization tools like Power BI or Tableau.
• Excellent written and verbal communication skills.
• Understanding of payment technologies and digital payment systems.
• Exposure in product management methodologies and tools.
• Ability to prioritize and manage multiple projects and tasks.
• Ability to work collaboratively in a fast-paced team environment.
• Experience with user experience (UX) research methods and tools is a plus.

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

This role is part of the 24/7 IT operations team that performs a critical function in the monitoring of mission critical systems, responding to alerts, providing comprehensive level 1 customer support and working with technology partners, support teams and business stakeholders.  

The role requires participation in a continuous shift roster, including the provision of cover for team members taking annual or personal leave. 

Primary Accountabilities, Duties and Responsibilities:

• Providing 24/7 ‘eyes on glass’ monitoring of various AP+ systems and applications.

• Providing comprehensive 24/7 operational and incident management support to a diverse group of customers and internal stakeholders.

• Ensuring timely response to alerts, calls and emails and adherence to service levels and performance metrics.

• Undertaking the day to day support activities and complete tasks within defined service levels.

• Performing triage activities including prioritising service requests, incidents and problems, and escalating to appropriate support groups.

• Following documented procedures for effective and efficient resolution of incidents and problems.

• Performing change analysis and support activities as part of change enablement processes.

• Participating in post incident reviews and root cause analysis activities as part of problem management.

• Developing and maintaining a knowledge management database including relevant processes and procedures.

• Identifying opportunities to improve observability of system health and performance through analysis of alerts trends.

• Driving continual improvement through improving task workflows, processes and working towards automation.

We'd love to hear from you if have:

• Experience in a similar role in a continuous shift IT operations environment (24x7x365).

• Familiarity with Unix, PL/SQL, Java, Jboss application server.

• Understanding of cloud technology e.g. AWS, web services, Apigee API.

• Experience with the usage and configuration of monitoring tools (e.g. Splunk, Dynatrace).

• Experience with ITSM tools (e.g. ServiceNow, Jira, Confluence).

• Knowledge of payments processing environments is desirable (e.g. Connex switch, tokenisation, EMV 3DS, NPP).

• Experience with web and app support, batch processes, and data management.

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.

• We're changing the game!
• We're doing big things, and we can't do it alone.
• We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful.

AP+ bring together Australia’s three domestic payment organisations into one integrated entity. Operating in the public interest, AP+ focuses on meeting the needs of all payment users and representing the views of a diverse range of stakeholders. BPAY Group, eftpos and NPP Australia continue to operate as distinct brands within a Group Leadership Team structure.

AP+ is intended to create a more efficient and agile payments group, building the competitiveness of Australian domestic payments infrastructure, and delivering significant benefits to Australian consumers and businesses.

Role Purpose

The role will sit within the Business Ops and Delivery team providing  guidance and leadership to the business analysis team. The team provides solution and analysis to scheme team (including NPP, eftpos and BPay).  

 As a Business Analyst Payment role is responsible for leading payment solution and analysis for developing, capturing and delivering requirements.  

  We offer you a challenging role within a great team in a dynamic organisation where you will have significant opportunities to influence and make a difference. Do you want to play an important role in a very progressive and dynamic team with a high pace of motion and a lot of fun - then this is definitely for you! 

Requirements

You will be responsible for:

• Ensure business analysis standards are maintained.
• Perform gap analysis to ensure continued 100% coverage of requirements.
• Work with Product manager, project managers, Operations, developers and testers. 
• Part of the role is to deliver BA Artefacts as per the AP+ standards where allocated as a BA resource in a project. 
• Product Backlog Management: Identify, document, and refine user stories to increase the degree of detail relating to acceptance criteria, assumptions, constraints, dependencies.
• Manage stakeholders and vendors all around the world.  
• Deliveries must be of high quality and within time.  
• Coordinate deliveries with internal and external stakeholders.  
• Be flexible outside of normal working hours.  

In order for you to be successful in the role, you’ll have:

• Bachelor degree or similar  (preferred)
• Experience with payment vendor applications (e.g. FIS , Swift and paytec) 
• Experience in ISO 20022/ NPP 
• Proven experience in a Solution Design/ Technical BA background.
• Use of Waterfall and agile methodologies.
• Expert in ISO 20022 standard.
• Good to have knowledge of at least one payment scheme.
• Good to have knowledge with one of the following: AS.2805, EMV 

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

The AP+ Cyber team is a best-in-class function who lead with heart and continue to support our purpose.

We’re seeking expressions of interest from experienced Cyber Program Managers for an exciting and challenging max term contract opportunity.

The Cyber Program Manager is responsible for overseeing the delivery of cyber security programs and projects, ensuring their successful completion on time and within budget. You will be responsible for managing the portfolio of cyber security initiatives and working closely with cross-functional teams to develop and implement effective cyber security strategies and solutions. 

We'd love to hear from you if have:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience in managing complex cyber security programs and projects.
• Experience in the financial services or payments industry is highly desirable.
• Strong knowledge and understanding of cyber security principles and best practices.
• Experience in managing cross-functional teams and working with stakeholders at all levels.
• Excellent project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
• Strong leadership skills with the ability to influence and align stakeholders towards common goals.
• Excellent communication skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
• Relevant certifications such as CISSP, CISM, or PMP are highly desirable.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment.

What's Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review each expression of interest within two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

This position will play a key role in modernising, securing, and shaping the future of our infrastructure and ensuring it continues to meet the business needs.

They will work and collaborate closely with the engineers within the team and other business units within the division. The role also includes responsibilities to assist with conducting technical reviews for new and ongoing tactical and strategic initiatives.

Primary Accountabilities, Duties and Responsibilities:

• First responder to cloud-related availability, security incidents and service requests.
• Automate and maintain operations in cloud-based environments using IaaC.
• Run and uplift CI/CD pipelines.
• Create and maintain operations and how-to documentation.
• Collaborate with team members on the enhancement and uplift of new features.
• Evolve the platform in-line with developments and changes to cloud-based capabilities and services.
• Identify technology improvement and transformation opportunities to enhance customer service, reduce operating costs, and maximise the speed of implementation.
• Liaise with security team members to ensure the platform is secure.
• Addressing identified security vulnerabilities in a proactive and timely manner.
  

We'd love to hear from you if have:

• Broad IT technical skills with at least 2+ years’ experience in a similar role.
• Experience in supporting a major Cloud provider such as AWS (preferred), GCP, Azure
• Experience in Cloud networking such as VPC, NACL, Security Group, Firewalls, LBs.
• Experience in scripting languages such as Python, PHP, Typescript.
• Experience in observability for infrastructure, applications, and cloud services with tools such as Dynatrace, Datadog, PagerDuty, etc.
• Demonstratable experience in Infrastructure-as-a-Code frameworks and automation such as Terraform, AWS CDK, Cloud Formation, Ansible.
• Demonstratable experience with source-code repositories and CI/CD pipelines such as Gitlab, Github, Bitbucket, etc.
• Experience with industry compliance frameworks and participation in security audits – PCI, ISO, TDIF

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

This role will play a key role in modernising, securing, and shaping the future of our infrastructure and ensuring it continues to meet the business needs. You will work and collaborate closely with the engineers within the team and other business units within the division. The role also includes responsibilities to assist with conducting technical reviews for new and ongoing tactical and strategic initiatives.

Primary Accountabilities, Duties and Responsibilities:

• Broad IT technical skills with at least 5 + years’ experience in a similar role.
• Automate and maintain operations in cloud-based environments using IaaC.
• Design and implement CI/CD pipelines.
• Create and maintain detailed design and how-to documentation.
• Collaborate with team members on the delivery of new features.
• Work closely with the engineers, developers, BA’s and architects in the creation of advanced cloud solutions
• Evolve the platform in-line with developments and changes to cloud-based capabilities and services.
• Identify technology improvement and transformation opportunities to enhance customer service, reduce operating costs, and maximise the speed of implementation.
• Participate in technical discovery and design.
• Liaise with security team members to ensure the platform is secure.
• Addressing identified security vulnerabilities in a proactive and timely manner.

We'd love to hear from you if have:

• Proven experience in a major Cloud provider such as AWS (preferred), GCP, Azure.
• Proven experience in Cloud networking such as VPC, NACL, Security Group, Firewalls, LBs.
• Demonstratable experience in Infrastructure-as-a-Code frameworks and automation such as Terraform, AWS CDK, Cloud Formation, Ansible.
• Demonstratable experience with source-code repositories and CI/CD pipelines such as Gitlab, Github, Bitbucket, etc.
• Experience with industry compliance frameworks and participation in security audits – PCI, ISO, TDIF.
• Experience working in Agile teams with recurring rituals such as scrums, retros, sprint planning.

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

The Member Compliance Specialists are an integral role within Scheme Management, liaising directly with AP+’s Members on due diligence and Scheme compliance issues. The purpose of the role is to manage and monitor Member activity in relation to the Scheme Rules and the supporting documents.

The role will be an SME for their portfolio of Members ensuring efficient and effective management of due diligence and compliance aligning to the company’s strategic goals.

As the Member Compliance Specialist, you will be responsible for:

• Deliver and embed best-in-class portfolio management relating Member accounts and maintain a regular engagement cadence.
• Support and enhance the day-to-day implementation of the Scheme Compliance Framework.
• Coordinate and process member non-compliance tickets with appropriate action within agreed SLA.
• Facilitate non-compliance, remediation and exemptions with relevant stakeholders.
• Ability to understand and interpret Scheme Rules and methodology.
• Work closely with cross functional teams.
• Lead discussions on risk prioritisation using a risk-based approach evaluation methodology.
• Coordinate and recommend the appropriate consequence management to non-compliance tickets, breaches and issues.
• Present due diligence and non-compliance issues to forums and relevant management committees.
• Draft and send out member communications.
• Coordinate and review Annual Attestations process, identify issues and work with the members on remediation plans.
• Maintain accurate records, governance and compliance registers.
• Provide reporting on non-compliance and data trends.
• Provide support to the Scheme Management team and contribute to transformation projects.

The skills & knowledge you need to have:

• 3-5 years’ experience in a Scheme function and payments industry or similar role.
• Knowledge of Scheme Rules and their application to member activity.
• Knowledge of change management frameworks and processes.
• Ability to collaborate and negotiate with internal and external stakeholders.
• Familiarity with regulatory and legal requirements relating to the Financial Services industry.
• Effective workflow management to SLA’s.
• Excellent verbal and written communication skills.
• Bachelor’s degree or the equivalent experience in a compliance, risk management function in financial services or payments industry.

What’s next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au. We also encourage you to let us know your pronouns at any point during the recruitment process.

The Game Changers:  

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future. 

The Purpose: 

Australian Payments Plus (AP+) is seeking an experienced Organisation Development and People Experience Partner to join our People & Culture team where you will play a critical role in driving our people strategy and enhancing the employee experience.  

As the Org Dev and Experience Partner, you will be responsible for collaborating with AP+ teams to understand people and organisation capability requirements, issues and opportunities now and in the future, and for brokering intelligent, fit-for-purpose solutions to those requirements.   

Day to day, you will be accountable for collaborating with a range of internal stakeholders to design and deliver organisational initiatives that contribute to AP+ organisational effectiveness, evolve culture in line with purpose, support the achievement of strategic goals, and create an exceptional employee experience for AP+ people and teams. 

This is a challenging position that requires you to find a balance in delivering fit for purpose customer-centric solutions to problems, upholding high standards, working with a wide variety of stakeholders, and driving to outcomes. Significant influencing and collaboration skills are required, as is the ability to coach and guide leaders in more senior positions.  

Responsibilities:  
Our ideal candidate is practically minded and delivery-oriented, with the ability to shape, build and deliver a wide range of initiatives for implementation. You’re highly capable, a strong collaborator, and willing to roll up your sleeves and own the design and implementation of your work.  
 
You’ll work with internal stakeholders and the P&C team to design, develop and deliver initiatives that support our culture, capability and eX strategies. This includes:  

• Personal growth and career development,   
• Employee engagement and experience,  
• Org effectiveness and operational excellence,   
• Org capability development,   
• Culture and ways of working, including change practices, and    
• DEI and belonging.   

In order to be considered for this role you should be able to demonstrate the following: 

• Deep experience (10 years minimum) in org effectiveness, org development, and employee experience.
• Designing and facilitating capability development programs and employee experience solutions across diverse audiences. 
• Proven experience in designing and delivering high quality programs and initiatives. 
• Strong understanding of modern OD and employee experience practices. 
• Subject matter expertise in organisation capability development, organisation effectiveness, employee experience, and agile ways of working. 
• Demonstrated skill in collaboration and influencing.  
• Ability to project manage your work.   
• Ability to use data to identify themes and priorities linked to strategy and culture outcomes.   
• Experience and ability to navigate and embrace complexity and ambiguity, and to create simple and scalable solutions in an evolving environment.   
• Experience in an APRA regulated environment (Financial Services preferred) is preferred but not essential.  

What’s Next:  

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application. We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process. 

AP+ are not partnering with Recruitment agencies for this role. 

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

Primary Accountabilities, Duties and Responsibilities:

• Design, implement, and maintain secure DevOps pipelines to automate security testing and deployment processes.

• Conduct security assessments and penetration testing to identify vulnerabilities and assess risks.
• Monitor and analyse security logs and alerts to detect and respond to security incidents in a timely manner.
• Stay updated on emerging cyber threats and industry trends to proactively enhance our security posture.

We'd love to hear from you if have:

• Bachelor's degree in Computer Science, Information Security, or related field.
• 3+ years of experience in DevOps or software engineering roles, with a focus on cyber security.
• Strong understanding of DevOps principles and practices, including continuous integration/continuous deployment (CI/CD) and infrastructure as code (IaC).
• Proficiency in scripting and automation using tools such as Python, PowerShell, or Shell scripting.
• Experience with cloud platforms such as AWS, Azure, or GCP, and containerization technologies like Docker and Kubernetes.

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we'll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to recruitment@auspayplus.com.au. We also encourage you to let us know your pronouns at any point during the recruitment process.

*AP+ are not working with Recruitment Agencies for this role*

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

Primary Accountabilities, Duties and Responsibilities:

• Design and deploy secure and scalable systems infrastructure, with a keen eye on cyber security best practices.
• Collaborate with cross-functional teams to integrate security measures into all stages of the systems development lifecycle.
• Conduct regular security assessments and audits to identify vulnerabilities and develop strategies for mitigation.
• Develop and maintain security policies, standards, and procedures to ensure compliance with industry regulations and best practices.

We'd love to hear from you if have:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 4+ years of experience in systems engineering, with a focus on cyber security.
• Proficiency in systems administration, networking, and cloud technologies.
• Strong understanding of cyber security principles, including encryption, authentication, and access control.

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we'll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to recruitment@auspayplus.com.au. We also encourage you to let us know your pronouns at any point during the recruitment process.

*AP+ are not working with Recruitment Agencies for this role*