Total 14 job vacancies by 059 Ryder Truck Rental, Inc. (Employer-Payroll)

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

START ON A CAREER PATH THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As a Rental Manager Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your career, with real growth, in a focus and timely fashion.

You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America by Newsweek, America's Best Large Employers by Forbes, World's Most Admired Companies by Fortune Magazine, Overdrive Award by General Motors, Food Logistics' Top 3PL Award by SDC EXEC,Reader's Choice Excellence Awards by Inbound Logistics, Top Women to Watch in Transportation & Top Company for Women to Work for in Transportation by Women in Trucking. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder as their Supplier Environmental Excellence Award.

Have we mentioned we value our people? Hear it from the people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

https://www.youtube.com/watch?v=b24PFgxvVS0

Grab some more details on the position below and submit your interest if you like what you read…

Job Summary This program is fast-paced and touches every aspect of the business unit.  In this role, you will acquire proven industry knowledge, skills and resources to develop your relationship building.  We allow you to carve out your own career path and promote from within, based on performance. Though this program is designed to be completed in 18-24 months, there is opportunity to complete it in as little as 12 months. The incumbent will be assigned to operational and administrative tasks in support of location and regional management.  If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place.  Structured work weeks, rotational Saturday's (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401k employer match, and a discount on RyderShares!

Rental Location- Louisville, KY

#LI-post   #INDexempt   #FB

Essential Functions

• Handling the sales and process for inbound calls as well as outbound solicitation

• Maintain current and accurate data within the company's marketing database

• Responsible for generating rental, lease and used vehicle sales leads

• Manage all rental asset processes to include Vehicle Pm and cleanliness standards

• Meet overall Ryder market share by successfully executing the sales and marketing initiatives

• Maintain compliance with company, local, state, federal and other regulatory agencies

• Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills

• Excellent communication and interpersonal skills

• Possesses flexibility to work in a fast paced, dynamic environment

• High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as a member of a team

• Detail oriented with strong follow-up practices

• Possess a high degree of common sense and the aptitude to learn quickly

• Ability to relocate in the region/US at the conclusion of the training program

• Must be computer literate intermediate required

Qualifications

• Bachelor's degree required business administration or similar related degree

• One (1) year or more customer service with issues resolution experience preferred

• Must be computer literate intermediate required

Travel
None

DOT Regulated
No

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As an Operations Supervisor, you’ll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career.  This is an essential industry and we’ve been in the game since 1933!

Position Summary
The “Ops Supervisor” assists the Ops Manager/Sr. Ops Manager with the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In· Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Ops Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. The Ops Supervisor will be cross functionally trained in order to be able to back up others within the shop. As with all Ryder shop positions, the Ops Supervisor, or “Shift Supervisor”, is responsible for adhering to all Ryder Maintenance Operations policies and procedures.

This role may be a developmental position to prepare incumbents for the Ops Manager role because we allow you to carve out your own career path and promote from within, based on performance.  The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!

Shop Location - Hebron KY 41048

Shift - Monday through Friday 2nd Shift 2 PM-10:30 PM

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"

Here is from people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

This is Ryder:

https://www.youtube.com/watch?v=b24PFgxvVS0

Essential Functions

• Workflow Management:
  Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval
  Ensures all warranty policies and procedures are executed
  Responsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriate
  Responsible for conducting yard checks to ensure proper work scheduling and prioritization

• Labor Management
  Provides management, training and development of all personnel assigned
  Responsible for Performance Management of all assigned personnel

• Customer Management:
  Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptime
  Responsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updates
  Conduct customer visits as required by the Customer Care Plan

• Asset Management:
  Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibility
  Evaluates needs and makes recommendation for shop tooling and equipment requirements
  Assist in the management and oversight of vehicle specifications and vehicle in· service/out-service process
  Assist in ensuring all vehicles have required specifications in SAM
  Responsible for Parts Inventory management, policies and procedures

• Quality Management:
  Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM work
  Perform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center
  Ensure Cleanliness and quality of repair for all maintained vehicles
  Work with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends
  Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized
  Assist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs
  Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements
  Ensure Employee compliance with Safety and EPA regulations and requirements

• Financial Management:
  Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfaction
  Responsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectives
  Responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets
  Responsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliation
  Responsible for the customer bill back process to include identification, review and approval of bill back opportunities
  Responsible for ensuring proper documentation and explanation/ reporting of re·billable activity
  Ensure data integrity in the Shop Management Online system

Additional Responsibilities

• Performs other duties as assigned

Skills and Abilities

• Ability to professionally represent Ryder and competently interact with customer management

• Strong vehicle diagnostics/repair knowledge (preferred)

• Microsoft Office intermediate preferred

Qualifications

• H.S. diploma/GED required

• Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement

• Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement

• Maintenance and Technical experience in a shop environment required

• Supervisory experience preferred

• Experience with a Shop Management System preferred

• Microsoft Office intermediate preferred

DOT Regulated
No

#LI-post   #INDexempt   #FB

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE. 

At Ryder, our most important competitive advantage is our people.  CULTURE-INTEGRITY-FAMILY. As a Rental Account Manager, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your sales career.

You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America by Newsweek, America's Best Large Employers by Forbes, World's Most Admired Companies by Fortune Magazine, Overdrive Award by General Motors, Food Logistics' Top 3PL Award by SDC EXEC,Reader's Choice Excellence Awards by Inbound Logistics, Top Women to Watch in Transportation & Top Company for Women to Work for in Transportation by Women in Trucking. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder as their Supplier Environmental Excellence Award.

Have we mentioned we value our people? Hear it from the people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

https://www.youtube.com/watch?v=b24PFgxvVS0

Grab some more details on the position below and submit your interest if you like what you read…

Job Summary This position exists as the primary Rental Sales/Marketing function at the BU level and is outside sales, B2B. This position mainly supports the commercial rental and trailer services product lines. It will also increase Ryder's rental sales presence in the BU ensuring the generation of profitable new accounts while retaining existing accounts- the ultimate customer satisfaction. The end result should be pure rental revenue growth, improved profitability and improved Return on Assets. In addition, given their lease conversion quotas, the position should be additional lease sales filters for the organization improving the lease sales productivity and performance for the Lease Sales organization.  Your ability to connect, build value, & relationships is critical.   

If you want to keep that momentum moving forward in Transportation & Logistics, you've come to the right place.  Structured work weeks, competitive pay plus commission. We also offer a full benefits package, 401k employer match, and a discount on RyderShares!

Sales Territory- Tukwila, WA

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $50,000 to $58,000. Employees may also be eligible for commissions, as applicable.

#FB #INDexempt #LI-post ​

Essential Functions

• SALES:
  Develop leads through cold calls, telephone solicitation and customer visits. Through the use of product knowledge, assess customer's needs and develops a proposal. Work with rental operations to ensure the equipment is available. The RAM is also responsible for marketing at the branch level and ensuring that rental sales representative are skilled in telemarketing to prospective customers and current customers
  SCOPE OF DECISION MAKING:
  Contacting actual decision maker, developing a competitive proposal. Training of RSR in proper phone skills and marketing techniques
• CUSTOMER RETENTION:
  Maintain a contact with the customers through multiple customer visits and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long term rentals
  SCOPE OF DECISION MAKING:
  Retaining customers in a price competitive market. Scheduling a time for retention visits to long term rental customers to ensure Ryder keeps a good relationship
• TIME ADMINISTRATION:
  Proposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments. Maintaining FIS integrity and accuracy of customer data in the DPS system. Administration-credit approval, collections of receivables, maintenance-PM status and updates of scheduling.
• SCOPE OF DECISION MAKING:
  Follow-up within a specific time frame. Compliance with company procedures. Diplomatically dealing with collection of past due receivables

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills
• Ability to build strong customer relationships
• Performs work independently with minimal supervision
• High energy, self directed, self motivated and able to work as part of a team as well
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Highly thorough and dependable
• Committed to good ethical business practices
• Maintains a high degree of professionalism
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Detail oriented with excellent follow-up practices

Qualifications

• Bachelor's degree required in Marketing or 5 years equivalent job related experience
• One (1) year or more sales experience or equivalent sales training required
• Three (3) years or more sales experience preferred
• One (1) year or more Industry experience preferred

DOT Regulated
No

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

**REMOTE - work from home**

Summary
The Enterprise Architect is responsible for the architecture of large projects, which includes the approval of all design deliverables for the project. This role requires extensive experience in architecting and deploying distributed, high volume, mission critical business applications.

Essential Functions

• Develops, maintains, and communicates processes and standard practices related to the design, development, and implementation of application solutions and patterns

• Fosters and encourages solution reuse within Business Units and at the Enterprise level

• Facilitates and enables the integration of applications and business processes using common methods in managing several large projects

• Develops and maintains conceptual, logical, and physical application architecture, in the research and development, planning, deployment, and training of application technologies, and the retirement of obsolete applications

• Provides leadership in the logical and physical design of application systems, and ensures design is consistent and well integrated with existing conceptual, logical, and physical application architectures

• Analyzes and estimates feasibility, costs, time, and resources needed to develop, and implement application systems for several large projects

• Researches and evaluates software technology, products, solutions and makes recommendations on technology/production introduction, phase out and retirement

• Develop and maintain the high-level design plan for the overall logical and technical IT architecture

• Develop practical business solutions, promote consensus and communicate and execute those solutions

• Provide direction, guidance and definition for enterprise architectures to effectively support the corporate business strategy and develop test methodologies and criteria

Additional Responsibilities

• Assists in application portfolio management, standards development, maintenance and governance

• Researches, analyzes, designs, proposal and delivery of appropriate solutions for the business and IT

• Proactively collaborates across multiple business areas as a visionary to assist and provide direction for future projects

• Assists in solving complex technical problems

• Researches emerging technology to develop business solutions that align with enterprise-wide solutions

• Gain organizational commitment for all high-level infrastructure plans and initiates/participates in projects to evaluate technologies and methods for implementing these plans

• Provide first-level review of vulnerability assessments

• Conducts risk and gap analysis

• Performs other duties as assigned.

Skills and Abilities

• Performs work independently with minimal supervision

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Able to work well with senior level management

• Strong verbal and written communication skills

• Articulating/communicating information & ideas to varying audiences and I multiple written styles (persuasive, informative, narrative) in order to negotiate/gain access to information and records

• Ability to work independently and as a member of a team

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detail oriented with excellent follow-up practices

• Ability to develop and clearly and effectively communicate sound business cases to executives

• Ability to lead all aspects of developing the architecture, architecture process, frameworks and best practices

• Able to oversee the technology integration function to ensure technical alignment across business applications, data management, server, storage and network platform environments

• Able to provide guidance to the IT support teams as well as providing support to projects requiring the integration of technology solutions

Qualifications

• Bachelor's degree required in Information Technology, Computer Science, related discipline or equivalent work experience

• Master's degree preferred IT or related field

• Ten (10) years or more of relevant IT experience required

• Ten (10) years or more proven experience in diagnosing, isolating/resolving complex issues, recommending and implementing strategies to resolve problems required

• Ten (10) years or more strong experience with systems integration processes, methodology and tools required

• Ten (10) years or more proven experience consulting to identify and articulate needs, determine project scoping, creating a plan and estimating project costs, effort and duration required

• Eight (8) years or more experience with SDLC/SW development processes (RUP, Agile and Waterfall) required

• Eight (8) years or more experience using analytical skills, tools and techniques to investigate information and to draw conclusions required

• Eight (8) years or more experience working with enterprise architecture standards, processes & tolls including IT Architecture standards, Technology trends required

• Relevant technical certification

Travel
None

DOT Regulated
No
 

Applicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington:

Salary is determined based on internal equity; internal salary ranges; market

data/ranges; applicant’s skills; prior relevant experience; certain degrees or

certifications, etc. The salary for this position ranges from $130,000.00 to $150,000. Salaries may be supplemented with a bonus as applicable and/or as business conditions allow.

Ryder offers comprehensive health and welfare benefits, to include medical, 
prescription, dental, vision, life insurance and disability insurance options, as well as 
paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

Essential Functions

• SALES:
  Develop leads through cold calls, telephone solicitation and customer visits. Through the use of product knowledge, assess customer's needs and develops a proposal. Work with rental operations to ensure the equipment is available. The RAM is also responsible for marketing at the branch level and ensuring that rental sales representative are skilled in telemarketing to prospective customers and current customers
  SCOPE OF DECISION MAKING:
  Contacting actual decision maker, developing a competitive proposal. Training of RSR in proper phone skills and marketing techniques

• CUSTOMER RETENTION:
  Maintain a contact with the customers through multiple customer visits and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long term rentals
  SCOPE OF DECISION MAKING:
  Retaining customers in a price competitive market. Scheduling a time for retention visits to long term rental customers to ensure Ryder keeps a good relationship

• TIME ADMINISTRATION:
  Proposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments. Maintaining FIS integrity and accuracy of customer data in the DPS system. Administration-credit approval, collections of receivables, maintenance-PM status and updates of scheduling.

• SCOPE OF DECISION MAKING:
  Follow-up within a specific time frame. Compliance with company procedures. Diplomatically dealing with collection of past due receivables

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills

• Ability to build strong customer relationships

• Performs work independently with minimal supervision

• High energy, self directed, self motivated and able to work as part of a team as well

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Capable of multi-tasking, highly organized, with excellent time management skills

• Highly thorough and dependable

• Committed to good ethical business practices

• Maintains a high degree of professionalism

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Detail oriented with excellent follow-up practices

Qualifications

• Bachelor's degree required in Marketing or 5 years equivalent job related experience

• One (1) year or more sales experience or equivalent sales training required

• Three (3) years or more sales experience preferred

• One (1) year or more Industry experience preferred

DOT Regulated
No

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"

#FB #INDexempt #LI-post ​

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

START ON A CAREER PATH THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As a Rental Manager Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your career, with real growth, in a focus and timely fashion.

You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America by Newsweek, America's Best Large Employers by Forbes, World's Most Admired Companies by Fortune Magazine, Overdrive Award by General Motors, Food Logistics' Top 3PL Award by SDC EXEC,Reader's Choice Excellence Awards by Inbound Logistics, Top Women to Watch in Transportation & Top Company for Women to Work for in Transportation by Women in Trucking. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder as their Supplier Environmental Excellence Award.

Have we mentioned we value our people? Hear it from the people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

https://www.youtube.com/watch?v=b24PFgxvVS0

Grab some more details on the position below and submit your interest if you like what you read…

Job Summary This program is fast-paced and touches every aspect of the business unit.  In this role, you will acquire proven industry knowledge, skills and resources to develop your relationship building.  We allow you to carve out your own career path and promote from within, based on performance. Though this program is designed to be completed in 18-24 months, there is opportunity to complete it in as little as 12 months. The incumbent will be assigned to operational and administrative tasks in support of location and regional management.  If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place.  Structured work weeks, rotational Saturday's (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401k employer match, and a discount on RyderShares!

Rental Location- Oklahoma City, OK

#LI-post   #INDexempt   #FB

Essential Functions

• Handling the sales and process for inbound calls as well as outbound solicitation

• Maintain current and accurate data within the company's marketing database

• Responsible for generating rental, lease and used vehicle sales leads

• Manage all rental asset processes to include Vehicle Pm and cleanliness standards

• Meet overall Ryder market share by successfully executing the sales and marketing initiatives

• Maintain compliance with company, local, state, federal and other regulatory agencies

• Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills

• Excellent communication and interpersonal skills

• Possesses flexibility to work in a fast paced, dynamic environment

• High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as a member of a team

• Detail oriented with strong follow-up practices

• Possess a high degree of common sense and the aptitude to learn quickly

• Ability to relocate in the region/US at the conclusion of the training program

• Must be computer literate intermediate required

Qualifications

• Bachelor's degree required business administration or similar related degree

• One (1) year or more customer service with issues resolution experience preferred

• Must be computer literate intermediate required

Travel
None

DOT Regulated
No

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As an Operations Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.  This is an essential industry and we’ve been in the game since 1933!

Shop Location - Tacoma WA 98421

Schedule - Monday through Friday 8 AM-4:30 PM

Salary – Paid Weekly!

*Bachelor's Degree Required*

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $46K to $55K.

Summary
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management.  This program is fast-paced and touches every aspect of the business unit.  In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background.  We allow you to carve out your own career path and promote from within, based on performance.  The ideal path of progression in this role is an Ops Supervisor.

If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place.  Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares! 

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"

Here is from people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

This is Ryder:

https://www.youtube.com/watch?v=b24PFgxvVS0

Essential Functions

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers
• Partner with Sales staff on customer calls for new business and increased customer satisfaction
• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead
• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction
• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility

Additional Responsibilities

• Relocation within the business unit at the conclusion of the training program is required
• Performs other duties as assigned.

Skills and Abilities

• Detail oriented with excellent follow-up practices
• Strong verbal and written communication skills
• Instills commitment to organizational goals
• Capable of multi-tasking, highly organized, with excellent time management skillsAble to prioritize work
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Strong mechanical skills
• Effective interpersonal skillsExcellent influencing skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team

Qualifications

• Bachelor's degree required Related field
• Five (5) years or more 2-5 years experienced in customer service with issues resolution preferred
• Five (5) years or more Prior leadership experience preferred

Travel

DOT Regulated
None

#LI-post   #INDexempt   #FB

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933!

Shop Location-   Normal, Illinois

Shift/Schedule- Monday - Friday, 7:00am - 3:30pm

Salary- Paid weekly

Mechanical knowledge is a plus!

Summary
The Customer Service Coordinator, or CSC, will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up and maintenance file management. In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background.  We allow you to carve out your own career path and promote from within, based on performance.  The ideal path of progression in this role is an Ops Supervisor.

If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place.  Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares! 

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"

Here is from people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

This is Ryder:

https://www.youtube.com/watch?v=b24PFgxvVS0

 
Essential Functions

• Customer Service: improve the quality and consistency of customer communications and meet customer's expectations.
• Perform customer relationship activities to include customer interface, issue resolution, and customer satisfaction.
• Execute customer communication protocol as it pertains to PM scheduling and follow up, breakdowns and vehicle status updates Work Flow Management: enhance branch productivity through effective work scheduling and planning.
• Create repair order tasks and update work planning sheet.
• Review maintenance reports to identify and schedule preventative maintenance, repair campaigns, and vehicles requiring follow-up.
• Coordinate with rental counter to identify repair requirements, available substitute units and vehicle wash requirements.
• Coordinate outside repair with vendors and customers Parts Management: contribute to cost containment through effective inventory planning and warranty.
• Execute parts inventory management processes to include conducting physical inventory, parts ordering, receiving, stocking, managing purchase orders and parts invoice, and coordinating parts pick-up and delivery.
• Make recommendations on min-max levels to the inventory planning team.
• Manage parts obsolescence.
• Ship warranty and return parts.
• Organize and ensure cleanliness in the parts room Administrative.
• Effectively handle all incoming shop calls.
• Clerical duties within the shop operations which include vehicle maintenance files.
• Process all Accounts Payable.
• Create repair orders for technicians.

Additional Responsibilities

• Performs other duties as assigned.
• Acute attention to detail.
• Ability to communicate effectively, both verbally and in writing.
• Effective phone skills.
• Strong organizational, prioritizing, and multitasking skills
• Proven ability to make good decisions in a fast-moving environment.

Skills and Abilities

• Strong computer skills to include spreadsheet and word processing software packages required.
• Experience using Microsoft word and excel intermediate preferred.

Qualifications

• H.S. diploma/GED, required
• Three (3) years or more customer service with issues resolution experience required.

DOT Regulated
No

#LI-post   #INDexempt   #FB

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

Essential Functions

• Workflow Management:
  Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval
  Ensures all warranty policies and procedures are executed
  Responsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriate
  Responsible for conducting yard checks to ensure proper work scheduling and prioritization

• Labor Management
  Provides management, training and development of all personnel assigned
  Responsible for Performance Management of all assigned personnel

• Customer Management:
  Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptime
  Responsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updates
  Conduct customer visits as required by the Customer Care Plan

• Asset Management:
  Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibility
  Evaluates needs and makes recommendation for shop tooling and equipment requirements
  Assist in the management and oversight of vehicle specifications and vehicle in· service/out-service process
  Assist in ensuring all vehicles have required specifications in SAM
  Responsible for Parts Inventory management, policies and procedures

• Quality Management:
  Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM work
  Perform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center
  Ensure Cleanliness and quality of repair for all maintained vehicles
  Work with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends
  Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized
  Assist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs
  Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements
  Ensure Employee compliance with Safety and EPA regulations and requirements

• Financial Management:
  Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfaction
  Responsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectives
  Responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets
  Responsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliation
  Responsible for the customer bill back process to include identification, review and approval of bill back opportunities
  Responsible for ensuring proper documentation and explanation/ reporting of re·billable activity
  Ensure data integrity in the Shop Management Online system

Additional Responsibilities

• Performs other duties as assigned

Skills and Abilities

• Ability to professionally represent Ryder and competently interact with customer management

• Strong vehicle diagnostics/repair knowledge (preferred)

• Microsoft Office intermediate preferred

Qualifications

• H.S. diploma/GED required

• Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement

• Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement

• Maintenance and Technical experience in a shop environment required

• Supervisory experience preferred

• Experience with a Shop Management System preferred

• Microsoft Office intermediate preferred

DOT Regulated
No

#LI-post   #INDexempt   #FB

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As an Operations Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.  This is an essential industry and we’ve been in the game since 1933!

Shop Location- Kansas City, MO

Shift/Schedule- Monday-Friday, 8:00am-5:00pm

Salary- Paid Weekly!

Summary
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management.  This program is fast-paced and touches every aspect of the business unit.  In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background.  We allow you to carve out your own career path and promote from within, based on performance.  The ideal path of progression in this role is an Ops Supervisor.

If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place.  Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares! 

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"

Here is from people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

This is Ryder:

https://www.youtube.com/watch?v=b24PFgxvVS0

Essential Functions

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.

• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.

• Partner with Sales staff on customer calls for new business and increased customer satisfaction.

• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.

• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.

• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

.
Additional Responsibilities

• Relocation within the business unit at the conclusion of the training program is required.

• Performs other duties as assigned.

Skills and Abilities

• Detail oriented with excellent follow-up practices.

• Strong verbal and written communication skills.

• Instills commitment to organizational goals.

• Capable of multi-tasking, highly organized, with excellent time management skills.

• Able to prioritize work.

• Flexibility to operate and self-driven to excel in a fast-paced environment.

• Strong mechanical skills.

• Effective interpersonal skills.

• Excellent influencing skills.

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

• Ability to work independently and as a member of a team.

• Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.

• Basic understanding of Business Finance, controls and metrics beginner required.

Qualifications

• Bachelor's degree required.

• One (1) year or more customer service with issues resolution experience preferred.

DOT Regulated
No

#LI-post   #INDexempt   #FB

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

START ON A CAREER PATH THAT HAS A FUTURE

Essential Functions

• Handling the sales and process for inbound calls as well as outbound solicitation

• Maintain current and accurate data within the company's marketing database

• Responsible for generating rental, lease and used vehicle sales leads

• Manage all rental asset processes to include Vehicle Pm and cleanliness standards

• Meet overall Ryder market share by successfully executing the sales and marketing initiatives

• Maintain compliance with company, local, state, federal and other regulatory agencies

• Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills

• Excellent communication and interpersonal skills

• Possesses flexibility to work in a fast paced, dynamic environment

• High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as a member of a team

• Detail oriented with strong follow-up practices

• Possess a high degree of common sense and the aptitude to learn quickly

• Ability to relocate in the region/US at the conclusion of the training program

• Must be computer literate intermediate required

Qualifications

• Bachelor's degree required business administration or similar related degree

• One (1) year or more customer service with issues resolution experience preferred

• Must be computer literate intermediate required

Travel
None

DOT Regulated
No

Ryder's most recently been named a “Top Company for Women to Work for in Transportation” by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies,” one of “America’s Most Responsible Companies” by Newsweek.

#LI-post #FB #INDexempt

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE. 

Essential Functions

• Develop pre-sales strategy for the target accounts. Develop a sales activity pipeline sufficient to meet and exceed required quota revenues. Respond pro-actively to leads furnished. Represent full spectrum of Ryder services. Work with ARs and CDMs to transition accounts and increase sales opportunities as required. Work with National Sales to develop and/or assist in generating sales opportunities within assigned territory. Ensure that new customer orientation is completed. Work with DSDs to develop DCC opportunities.

• Identify prospect needs/requirements and value components through quality needs assessment and value-based proposal preparation. Develop account selling strategies on a continual basis to improve effectiveness. Familiarize GMs & CDMs with sales in progress and their potential impact on their areas of responsibility. Contribute to an effective transition of accounts sold. Administrative functions necessary to support account.

• Report sales activity to management. Sales protocol and SOM compliance activities. Create supportive working relationships with CBUs. Leverage all resources to expand new opportunities, i.e., MDS, Safety, Finance, etc. Develop account profile information on all prospect solicitations.

• Training and improvement of sales skills, industry knowledge and personal growth needs

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Possesses a high degree of initiative.

• Must be self-motivated.

• Ability to work independently and as a member of a team.

• Possesses flexibility to work in a fast paced, dynamic environment.

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detail oriented with excellent follow-up practices.

• Good understanding of Ryder's product offerings

• Represent the full spectrum of Ryder's services to new and potential customers advanced required.

• Ability to interpret financial data advanced required.

Qualifications

• Bachelor's degree required in Business and/or Finance and Accounting or equivalent experience.

• Five (5) years or more demonstrated consecutive sales excellence (quota achievement) in prior sales responsibilities required.

• Good understanding of Ryder's product offerings. Represent the full spectrum of Ryder's services to new and potential customers advanced preferred.

• Ability to interpret financial data advanced required.

DOT Regulated
No

Ryder's been named: “Top Company for Women to Work for in Transportation” by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies,” one of “America’s Most Responsible Companies” by Newsweek. 

We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized us with their Supplier Environmental Excellence Award.

#LI-post   #INDexempt   #FB

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As an Operations Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.  This is an essential industry and we’ve been in the game since 1933!

Shop Location -   Fenton, MO

Shift/Schedule - 2nd shift, Monday - Friday, 3:30pm - midnight

Salary – Paid Weekly!

Summary
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management.  This program is fast-paced and touches every aspect of the business unit.  In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background.  We allow you to carve out your own career path and promote from within, based on performance.  The ideal path of progression in this role is an Ops Supervisor.

If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place.  Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares! 

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"

Here is from people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

This is Ryder:

https://www.youtube.com/watch?v=b24PFgxvVS0

Essential Functions

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.

• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.

• Partner with Sales staff on customer calls for new business and increased customer satisfaction.

• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.

• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.

• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

.
Additional Responsibilities

• Relocation within the business unit at the conclusion of the training program is required.

• Performs other duties as assigned.

Skills and Abilities

• Detail oriented with excellent follow-up practices.

• Strong verbal and written communication skills.

• Instills commitment to organizational goals.

• Capable of multi-tasking, highly organized, with excellent time management skills.

• Able to prioritize work.

• Flexibility to operate and self-driven to excel in a fast-paced environment.

• Strong mechanical skills.

• Effective interpersonal skills.

• Excellent influencing skills.

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

• Ability to work independently and as a member of a team.

• Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.

• Basic understanding of Business Finance, controls and metrics beginner required.

Qualifications

• Bachelor's degree required.

• One (1) year or more customer service with issues resolution experience preferred.

DOT Regulated
No

#LI-post   #INDexempt   #FB

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As an Operations Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.  This is an essential industry and we’ve been in the game since 1933!

Shop Location: Kapolei, HI 

Schedule: Monday - Friday

Hours: 7:00am to 3:30pm

Salary | Paid Weekly!

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.

The salary for this position ranges from $42,300 $61,000. Employees may also be eligible to receive an annual bonus, as applicable.

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

​

Summary
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management.  This program is fast-paced and touches every aspect of the business unit.  In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background.  We allow you to carve out your own career path and promote from within, based on performance.  The ideal path of progression in this role is an Ops Supervisor.

If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place.  Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares! 

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $42,300 to $65,000. 

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"

Here is from people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

This is Ryder:

https://www.youtube.com/watch?v=b24PFgxvVS0

Essential Functions

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers
• Partner with Sales staff on customer calls for new business and increased customer satisfaction
• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead
• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction
• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility

Additional Responsibilities

• Relocation within the business unit at the conclusion of the training program is required
• Performs other duties as assigned.

Skills and Abilities

• Detail oriented with excellent follow-up practices
• Strong verbal and written communication skills
• Instills commitment to organizational goals
• Capable of multi-tasking, highly organized, with excellent time management skillsAble to prioritize work
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Strong mechanical skills
• Effective interpersonal skillsExcellent influencing skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team

Qualifications

• Bachelor's degree required Related field
• Five (5) years or more 2-5 years experienced in customer service with issues resolution preferred
• Five (5) years or more Prior leadership experience preferred

Travel

DOT Regulated
None

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.