Total 84 job vacancies by 00002 Citibank, N.A.

The Securities & Derivatives Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.

Responsibilities:

• Develop and implement business initiatives, client solutions, or projects affiliated with securities and derivatives settlement
• Solve complex inquiries, conduct discovery and complete due diligence activities for client requests
• Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
• Contribute to processing standards and expectations for securities and derivatives processing teams
• Develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities
• Manage daily performance related to securities and derivatives post-settlement activities of operations processes
• Propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements
• Coordinate with internal and external clients to assess service quality and identify areas for improvement
• Act as an advisor to new/junior staff
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 8-10 years of relevant experience
• Strong Fed Settlements and Custody Operations experience
• Preferred licensing/registration: Series 9 (not required)
• People management experience
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


 

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Business Risk Specialist performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.

Responsibilities:

• Provide backup to Risk and Control Technology Specialist.
• Generate daily reports, maintain tracking metrics for management reporting and escalation.
• Review and reconcile various exception reports.
• Maintain tracking metrics for management reporting and escalation.
• Support control initiatives, audits and self assessment testing for assigned businesses.
• Participate in the drafting, completion and distribution of responses to client requests for information.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of experience
• Excellent oral and written communications skills; Must be articulate and persuasive.
• Ability to drive change to business practices by working effectively. Self starting with the ability to multitask and prioritize
• Ability to work in a team environment, listen and work well with others

Education:

• High school diploma or equivalent

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Senior Audit Manager is a senior level management position responsible for managing a complex and critical unit within Internal Audit, in coordination with the Audit team. The overall objective of this role is to develop and execute a robust Audit Plan, and direct complex audit activities for a component of the business at a regional or country level.

Responsibilities:

• Manage a team of Internal Audit professionals, recruit staff, lead professional development, build effective teams and manage a budget
• Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports
• Lead reviews for all types of reviews, including the most complex, and review and approve Business Monitoring Quarterly Summaries
• Participate in major business initiatives and pro-actively advise and assist the business on change initiatives
• Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
• Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
• Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
• Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience in a related role
• Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
• Demonstrated successful experience in business, functional and people management
• Proven ability to execute concurrently on a portfolio of high quality deliverables according to strict timetables
• Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment
• Effective negotiation skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Financial Planning and Analysis Group Manager is a senior management level position responsible for providing management with an analysis and insight of Citi’s financial results in coordination with the broader Finance team. The overall objective is to manage professional team(s)/department(s) and apply analytical thinking/knowledge of data analysis methodologies to create and analyze reports that gauge Citi’s alignment with forecasted performance.

Responsibilities:

• Manage a team of finance professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Drive forward looking processes including forecasts, strategic/operating plans, monthly outlooks, and review results
• Perform analysis and deliver presentations related to the financial performance of Citi and its competitors
• Generate analytics for quarter end flash results, related highlights, Board of Directors reports, and executive management reports as well as lead quarterly competitor reviews, quarterly annotated supplement, and quarterly investment reports
• Lead the estimation of risk capital and embed estimation and other metrics of capital usage into management reports and decision processes
• Prepare/present to senior management and stakeholders on using metrics to evaluate and drive business decisions
• Manage the delivery of full range of services to one or more businesses/geographic regions and interact with peers internally/externally, including regulators and professional organizations
• Advise internal clients on the implications of business trends, issues, operating environment changes, and firm/business unit strategy
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of relevant experience
• Experience within financial services
• Experience providing financial analysis for monthly forecasts, strategic multi-year forecasts, and annual budgets
• Proficient Microsoft Office skills with an emphasis on Excel and PowerPoint
• Knowledge in additional systems including Oracle, Essbase, and SAP
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

This position is responsible for management of Risk Weighted Assets "RWA" Analytics within the Capital Controllers Group, specifically focused on derivatives analysis and RWA calculation relative to Basel Rule.

The candidate will work closely with key partners leading the Standardized RWA transformation efforts including Basel III Endgame readiness. Key partners including the Business, Markets Transformation, Chief Data Office (CDO), Capital Planning, Enterprise Technology Services (ETS), Corporate Regulatory Reporting (CRR) and Finance and Risk Senior Management.

The candidate will have a robust understanding of trading book exposures and a solid track record of performing detailed financial analysis, root cause analysis, impact assessments, financial reporting, Board reporting, and developing key performance indicators to measure success.

Key success factors will be this position’s ability to deliver on key milestones within the finance transformation efforts, establish trusted partner relationships with key stakeholders and effective expectation management through superior communication and metrics within the RWA workspace.

This position will report to the RWA Close & Operations Leader.

Responsibilities:

• Lead analysis of Basel RWA Reporting based on US Regulatory requirements.  Primary focus will be on the Trading Book RWA (Derivatives)
• Assess impact of transforming derivatives RWA data model
• Build standard metrics reporting, impact assessments, and reporting of ongoing monitoring of any exceptions
• Recommend goals, changes, and plans for RWA Reporting for relevant scope
• Ensure close processing financial controls are performed as expected
• Represent RWA Close & Operations communications and discussions with internal and external auditors, Independent Risk Review and Regulators where Derivative data and processes are discussed
• Develop analytics packages and key performance indicators using large complex datasets
• Provide inputs for UAT testing and results validations for the RWA Reporting Change manage process
• Implement and align effective processes and controls to support a sustainable audit ready production process around RWA Reporting.
• Develop and effectively leverage project plans and metrics to coordinate, execute and track key activities and deliverables and monitor and continuously improve processes and systems.
• Work closely with key partners to ensure alignment with strategic goals, robust status and expectation management including collaboration to remove roadblocks and optimize opportunities.
• Deliver effective status communication to Senior Management.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications – External

The ideal candidate will have 10+ year’s work experience in finance, accounting and / or risk. Experience managing large projects in complex operational environments. Solid team building and Leadership track record.

• Bachelor's Degree in Finance, Accounting or similar discipline
• 10+ years of related work experience
• Must have US work authorization, this position is not sponsoring visas
• Advanced Microsoft Office Suite (e.g. Excel) skills required
• Must possess knowledge of Finance and US Regulatory workflows and reporting application systems and experience in the utilization of database technology.
• Excellent analytical background and skill set to understand Regulatory Reporting (Basel / Risk Weighted Assets strongly preferred) processes, including system data flows.
• Able to work with large volumes of data from different sources.
• Self-motivated with ability to make decisions and maintain a controlled environment.
• Willingness to work flexible hours or on an Alternative Work Space (AWS) environment.
• Ability to multi-task, be proactive and goal-oriented.
• Collaborative with strong influencing skills
• Ability to build strong relationships with stakeholder and execute on stakeholder management
• Excellent issue management and negotiation skills
• Strong interpersonal/communication skills (oral and written) and confidence to work with different levels of management.

Preferred but not required:

• Masters in Accounting or Economics; Certified Public Accountant or International Equivalent; Certified Financial Analyst.
• Previous experience with Lean Methodology / Six Sigma.
• Previous exposure to Prudential Reports, CCAR, Basel or Country Risk.

***PLEASE TAKE NOTE OF THE FOLLOWING***

*Hybrid schedule: 2-3 days in office and the remainder remote (specific details depend on location & business group and ). This is not a "remote only" role.

*We are NOT considering sponsorship applications at this time

*Relocation is NOT provided for this role
 

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities:

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The salary range provided in this posting is based on a 40 hour work week.

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Primary Location Full Time Salary Range:

Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.
 

The hourly rate corresponding to the annual range is:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Cash & Trade Processing Intermediate Associate Analyst is an entry level role responsible for assisting the function with any projects and initiatives related to cash management in coordination with the Transaction Services team. The overall objective is to facilitate multiple complex transaction types from end to end, including escalation as needed. The candidate will be primarily responsible for performing callback client validations of wire transfer instructions in addition to ensuring timely execution of wire transfer requests received from internal/ external Private Bank clients, confirm authenticity of client instructions in accordance with validation procedures. The position requires extensive interaction with business partners as well as funds transfer team members located in Jersey City, Tampa, and India. The candidate needs to be client service oriented, speak directly to clients regarding transaction requests and investigate and resolve client inquiries. The candidate is expected to perform a minimum of 60-90 calls to the client. The unit processes an average of 500 - 1000 transactions each day. The candidate will be primarily responsible for performing callback client validations of wire transfer instructions in addition to ensuring timely execution of wire transfer requests received from internal/ external Private Bank clients, confirm authenticity of client instructions in accordance with validation procedures.

Responsibilities:

• • Authenticate client instructions by confirming validate authorized signatory and performing client callbacks validations.
• • Record validations actions on the online product processor.
• • Ensure compliance with all internal policies and procedures and Regulatory requirements.
• • Provide Back-up support to Jersey City and India as daily volumes dictate.
• • Ensure priority transactions are processed within standard timeframes.
• • Gather and track activity volumes for MIS reporting.
• • Investigate and resolve inquiries related to processing.
• • Support O&T Ops Transformation initiative to reduce manual touch points by challenging the status quo

Qualifications:

• • 0-2 years of relevant experience
• • Demonstrated cash and trade operations experience & knowledge
• • Effective verbal and written communication skills
• • Expert proficiency with Microsoft Office and comfortable with data entry

Education:

• Bachelor’s/University degree or equivalent experience

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Primary Location:

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Senior Auditor is an intermediate level role responsible for performing moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to utilize in-depth subject matter expertise to contribute to the development of new techniques / processes for the area or function and help Citi reach business goals.

Responsibilities:

• Perform moderately complex audits including drafting audit reports, presenting issues to the business, and discussing practical solutions
• Draft audit reports and present issues to the business while discussing practical cross-functional solutions
• Complete assigned audits within budgeted timeframes, and budgeted costs
• Monitor, assess, and recommend solutions to emerging risks
• Contribute to the development of audit processes improvements, including the development of automated routines
• Apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope
• Develop effective line management relationships to ensure strong understanding of the business
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Effective verbal and written communication and negotiation skills
• Subject matter expertise regarding audit technology’s application
• Effective project management skills
• Effective influencing and relationship management skills
• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

#NAMInternalaudit

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Primary Location:

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
 

About Our Team:

The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients', our revenue, our employees and our proprietary data. We manage information security as one end-to end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions.

As an Senior ServiceNow Engineer , you will be working within the Cyber Security Engineering and Architecture space, supporting Citi’s Security Response Module (ServiceNow), developing solutions, visualizations and identifying opportunities to automate processes for the Automation and Tooling teams.

Responsibilities:

• Customizing the ServiceNow Security Incident Response application to fit business needs.  

• Writing, modifying, and debugging JavaScript code for ServiceNow rules and scripts.

• Leading and driving collaboration across CISO teams as a member of the Automation and Tooling team.

• Implement mechanisms to feed data sources into repositories from multiple sources

• Support general technology break / fix requests

• Perform migration activities Dev/UAT/Prod

• Coordinate Service Catalog options, including two-step checkout, cart controls, and variables

• Investigate performance issues, learn troubleshooting tools, and use system logs to identify issues

• Create User Interface customizations for forms, lists and UI actions

• Implement Core configuration changes to the platform and supporting applications

• Review system logs for system activity (i.e., Workflow, Configuration, Transaction, Email, Events, and System and Upgrade logs)

• Configure ServiceNow with different 3rd party integrations using REST and SOAP API calls

• Create and maintain API and data integration processes between ServiceNow and other services

Qualifications:

• 6+ years relevant experience

• 3+ years writing code in JavaScript

• Experienced with ServiceNow development, such as scripting, workflows, and integrations.

• Basic understanding of security aspects of multiple platforms, OS's, software, network protocols, or an equivalent combination of education and work experience.

• Practical experience with agile methodologies/tools

• Experience providing ServiceNow Architect solutions to support the best practice needed to deliver business requirements

• Web Development with focus in ServiceNow platform and responsible for ITIL/ITSM System Administrator functions

• Experience in creating Users, roles, groups and updating the user and group table records

• Hands on experience in ServiceNow Web App/Platform/SAAS

• Experience with creating workflows for Service Catalog items in ServiceNow

• Experienced in User Management to add, update and deactivate users in ServiceNow

• Experience in Server Script (Business Rules/Script Include) and Server/Client API

• Experience in loading assets into ServiceNow from third party system using Web Services and Import Sets

Preferred Qualifications:

• 2+ years of cyber security technical support

• 5+ years working in a systems development job function.

• 5+ years of automation solutions and deployment

• Experience working in a Scrum/Agile framework  

• ServiceNow development and customization according to industry best practices

• Experience with Flow Designer - Flows, Subflows, and Actions

• ServiceNow Service Portal Implementation and Customization; develops Service Portal widgets and capabilities, leverages UI policies, UI actions, client scripts

• Advanced Knowledge of CMDB, CSDM framework

• Integrations using scripted REST API's and frameworks

• ServiceNow Certified Application Developer is a plus

• ServiceNow System Admin Certification is a plus

Education:

Bachelor’s degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Audit Manager is an intermediate level role responsible for performing moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to utilize in-depth subject matter expertise to ensure that the firm meets audit standards and regulations and to work with business leaders to determine solutions for emerging issues.

Responsibilities:

• Consistently develop, execute and deliver audit reports in a timely manner, in accordance with Internal Audit and Regulatory standards
• Review and approve the Business Monitoring Quarterly summary and serve as lead reviewer for all reviews
• Collaborate with teams across the business and determine impact on overall control environment and audit approach
• Manage audit activities for a component of a product line, function, or legal entity at the regional or country level
• Leverage a comprehensive expertise to manage a team
• Advise the business on change initiatives, while advancing integrated auditing concepts and technology adoption
• Recommend interventions to issues, propose solutions for risk and control problems, partner with Directors and Managing Directors to develop approaches for broader corporate issues
• Apply in-depth understanding of Internal Audit standards, policies and regulations to a specific product or function area Qualifications:
• 6-10 years of relevant experience · Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
• Effective comprehension of business side of audit function and subject matter expertise regarding technology application
• Effective verbal, written and negotiation skills
• Effective project management skills
• Effective influencing and relationship management skills
• Demonstrated ability to remain unbiased in a diverse working environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience
• Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
• Effective comprehension of business side of audit function and subject matter expertise regarding technology application
• Effective verbal, written and negotiation skills
• Effective project management skills
• Effective influencing and relationship management skills
• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor's/University degree, Master's degree preferred

#NAMInternalaudit

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

This role will be responsible for managing the CISO Manager’s Control Assessment (MCA) Execution Team primarily responsible for developing and executing strategies to innovate, support and help lead global MCA Transformation efforts including approach design, development, implementation, reporting, and governance. Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function.  May have responsibility for planning, budgeting, and policy/standard formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

The CISO MCA Manager will help innovate, foster a positive culture, and strengthen Citi’s risk and controls environment.

Responsibilities:

• Responsible for leading CISO’s Manager’s Control Assessment (MCA) team to ensure compliance with enterprise risk management policies and standards (e.g., MCA Standards and Procedures)
• Lead and develop a high-performing team of risk management professionals, fostering a culture of collaboration, innovation and continuous learning
• Set clear goals and objectives for the team, aligning them with organizational priorities and driving accountability for results
• Provide strategic direction and guidance to team members, empowering them to make informed decisions and take calculated risks
• Oversee the execution of MCA including identification of risk trends, analysis, and governance of CISO's Assessment Units (AUs) across all Information Security/Cybersecurity functions/domains including businesses (e.g., Security Architecture Council, Identity & Access Management, Cyber Intelligence Center, Third Party Management, Data Security, Infrastructure Defense, Cyber Security Innovation Center, SMB, USPB and Wealth)
• Drive implementation of Global MCA Transformation efforts in response to Consent Order requirements
• Serve as a liaison between the O&T MCA Transformation and CISO Transformation teams to communicate and implement new changes to the overall MCA governance program while establishing operational processes and identifying efficiencies for the CISO MCA Governance team
• Prepare and deliver presentations to executive leadership (C15-C16/Director-MD) on a regular basis including MGE Quarterly Risk Assessments (QRA) and Annual Risk Assessments (ARA), monthly CISO Domain Reviews and RCMs, to communicate complex MCA concepts and risk management strategy results in a clear and concise manner
• Provide strategic guidance and recommendations to senior leadership on improving risk appetite for the bank
• Lead and liaise with the CISO Transformation Lead on the global transformation efforts focused on improving risk and control environment for the firm, collaborating with functional teams across O&T to standardize processes, enhance controls, and implement best practices for CISO’s MCA Governance program
• Drive change management initiatives to ensure successful adoption of new MCA Transformation activities affecting CISO Assessment Units (AUs)
• Provide thought-leadership to direct reports and influence decisions on a global scale by championing MCA transformation efforts and operational cybersecurity risk, while advocating for necessary resources and aligning efforts with organizational objectives
• Accomplishes results through the management of the MCA team leading Quarterly Risk Assessment (QRA) and (Annual Risk Assessment (ARA) meetings with CISO Assessment Units (AUs), managing creation and enhancements of MCA controls, ensuring policy, standard and regulatory alignments, and partnering with various Operations & Technology functions across engineering, operations, application, and risk management teams to achieve sustained success.
• Supports the strategy, planning, directing and coordination of day-to-day activities of running the MCA team.
• Ensures program plans meet business needs, all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones and escalates program risks.
  • Integrates subject matter and industry expertise within a defined area and contributes to standards around which others will operate.
  • Actively engage, collaborate, and manage relationships with O&T-wide, technology, governance, risk and controls teams to recommend solutions that improve business processes and reduce risk in the environment.
  • Cross-train on related processes, drive problem solving and root cause analyses, simplify complex messages and summarize key points for senior executive discussions and presentations
  • Develop and produce insightful MCA reporting for partners and stakeholders to gain a better understanding of risk within their functions as well as identifying process optimization opportunities
  • Integrate improvement considerations into the development of new or modified processes
  • Ensure MCA process documentation aligns with enterprise changes as a result of Citi Transformation initiatives
  • Foster constructive dialogue and facilitate open discussion, sharing of knowledge and experience with customers and stakeholders

Qualifications:

• 6+ years of experience in leadership management, risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls.
• Broad knowledge of other risk areas, with strong understanding of supplier or third-party risk impact in a financial services company is a plus. Demonstrates knowledge of in-scope business and product areas.
• Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
• Ability to foster working relationships and outstanding leadership and communication skills with senior leaders across multiple lines of business and with support organizations, including auditors and regulators.
• Demonstrated judgement and critical thinking skills.
• Innovate and demonstrate the passion and initiative required to enable growth and progress

• Bring creative approaches to help us drive value for clients
• Ability to influence decisions with senior leadership and business partners when confronted with differing opinions on information and cybersecurity risks
• Strong work ethic, critical thinking, and analytical skills
• Ability to work under pressure, meet challenging deadlines
• Ability to work independently and effectively in a large, global corporate environment while also being coachable and open to constructive feedback
• Ability to influence others and achieve desired outcome in areas outside of direct control
• Demonstrate ability to interpret, review and assess enterprise policies and standards
• Demonstrate clear and concise written and verbal communication
• 5+ years of relevant experience (knowledge in Risk Management, and Governance, Risk and Control [GRC], Technology, Information Security, and Cybersecurity is a plus)
• Risk Management, Technical and/or Project Management certifications are a plus (e.g. CRISC, CISA, CISM, CISSP, PMP)

Education:

• Bachelor’s/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Citi Controls – End User Computing (EUC) team is responsible for the development of consistent principles and standards to govern and manage End User Computing (EUC) and IT Enabled Smart Solutions (ITeSS) in a consistent manage across Citi. The team partners with the businesses and functions to drive continuous development of enterprise-wide guiding principles, policies, processes, and practices. develop consistent approach and practices. The team is also responsible to measure policy adherence and remedial actions associated with Policy adherence ad well as drive EUC agenda progress.

The role manages multiple teams of senior professional and will be responsible to support the execution of EUC transformation with the design and implementation of an end-to-end framework over the EUC Lifecycle. The role requires a broad and comprehensive understanding of the different systems, theories, and practices relevant to a function as well as practical experience of multiple business cycles. Excellent communication skills required to influence a wide range of audiences. The job is likely to be involved in both internal and external negotiations which will have a major impact on the area managed, and possibly on other related areas and organization.

• Support the completion of milestones under the EUC Transformation Program with the design and design and implementation of an end-to-end framework over the EUC Lifecycle execution.
• Co-ordination with relevant milestone owner to ensure timely completion of deliverables and interactions with various stakeholders to ensure an appropriate engagement framework is in place meet Consent Order requirements and support closing of transformation milestones.
• Responsible for the completion of high quality closure package to support the timely closure of Regulatory Business Critical Milestones (RBCMs).
• Engage with relevant check and challenge partners to ensure deliverables are in line with defined standards.
• Responsible for managing the interaction with Internal Audit as part of Internal Audit validation. The role will require close co-ordination with milestone owners and Internal Auditors to ensure Internal Audit (IA) requests are produced to high quality and delivered in a timely manner.
• Leading regulatory and management reporting activities, including Quarterly Progress Reports
• Oversee and maintain management of EUC metrics (i.e., Inventory Management) and scores (i.e., High, Medium, Low)
• Provide senior leadership oversight over the EUC Framework including principles, practices and standards including industry best practices.
• Drive progress for continued development of enterprise-wide guiding principles, policies, processes, and practices.
• Design, build and implement Quality Reviews over IT Enabled Smart Solutions in line with the EUC requirements outlined in the policy and standards.
• Measure Policy adherence and remedial action associated with Policy adherence.
• Manage relationships with business and Global Functions leaders efforts to drive EUC agenda progress. 
• Partner with 2nd and 3rd Lines of Defense to ensure controls relating to EUC Policy and Standards are adequately designed and operating effectively.
• Manage communications relative to EUC Policy and Standards with businesses and functions.
• Design and implement processes for managing issues identified relating to EUC Policy and Standards.
• Contribute to continuous team improvement and management, e.g., provide leadership in recruiting, coach junior staff, etc.
• Support key tooling, technology, and transformation projects across the organization as Subject Matter Expert in EUC Policy and Standards.
• Collaborate with colleagues to ensure timely execution of milestones, provide reporting of potential risks to delivery, and incorporate milestone reporting and changes.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control-related matters with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• A minimum of 10 years of experience at a global financial institution 10 + years of experience
• Deep understanding of evolving governance, controls and regulatory requirements relating to technology tools and capabilities.
• Excellent communication skills and the ability to motivate and persuade colleagues across disparate businesses, regions, and cultures.
• Demonstrated excellence at identifying stakeholders, understanding needs, and driving decision- making/resolution in a collaborative approach which includes vetting/troubleshooting.
• Well-developed listening skills and a strong ability to engage at the senior management level.
• Ability to understand and operate successfully in a complex, heavily matrixed corporate.
• Strong understanding of business and technology tools expertise related to enterprise controls and control automation oversight in financial or similar firms?
• Working knowledge of Citi’s End User Computing Policy, EUC Governance Programs and business operations a plus
• Ability to understand and operate successfully in a complex, heavily matrixed corporate environment.
• Demonstrates consistent track record of having worked as a Program Manager, or working on large, strategic cross-functional projects.
• Specific subject matter expertise regarding control tooling and capabilities and a strong business understanding of the products and services Citi offers.
• Demonstrated ability to lead change management across large global organizations.
• The ability to collaborate effectively, while also providing a constructive challenge to status quo thinking

• General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
• Effective communicator, both orally and in writing and ability to present findings to senior management and stakeholders using data to tell a story.
• Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests. 

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Citibank, N.A. seeks an IT Business Unit Lead Analyst for its Jacksonville, Florida location.

Duties: Perform financial planning, location forecasting, and demand management. Create monthly global headcount multi-year projections including headcount strategy, workforce transformation, functional transfer, structure realignment. Lead the development of centralized processes to reflect global headcount multi-year projections in alignment with current budgets, location strategy forecasts, and workforce transformation objectives. Work with product teams in finalizing their demand considering customer headcount demand, billing methodology, and headcount/dollar planning.  Support teams on hiring strategies and serve as contact to coordinate a holistic hiring plan. Review of current approaches, short-term and long-term requirements, identify gaps and develop implementation roadmaps. Focus on an iterative approach to deliver minimum viable products along the way to an end-state solution. Contribute to technical direction and strategic decisions. Influence and negotiate with leadership. Work with cross-functional teams for inputs into the process or as users of the output including Demand Management, Finance, Resource & Location Strategy. Consider the continuous management required for the centralized process including maintaining data quality, improving data accuracy, and adaptability as business needs change. Use Excel, PowerPoint, and Workday reporting. Provide in-depth analysis to define problems and develop innovative solutions. Assess risk in developing solutions to minimize exposure to data entry errors, single points of failure, and escalating, managing and reporting control issues with transparency. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Bachelor’s degree or foreign equivalent in Statistics, Business Administration, Finance, Economics, or related position and 6 years of progressive, post-baccalaureate experience as IT Business Intermediate Analyst, IT Business Unit Analyst, Sr Business Associate, Financial Analyst, Finance Associate, Assistant Manager, Credit Risk Manager or related position involving Technology Planning including Demand Management, Financial Planning and Location Forecasting. 6 years of experience must include: Financial planning, location forecasting, and demand management; Leading workforce transformation initiatives; Working with cross-functional teams; Headcount strategy, workforce transformation, functional transfer, structure realignment; Customer headcount demand, billing methodology, and headcount/dollar planning; Influencing, negotiating, and communicating with leadership and stakeholders; Maintaining data quality and improving data accuracy of central forecasting database; and Excel, PowerPoint, Workday reporting. Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID #24730581. EO Employer.

Wage Range:                $146,600 to $149,500

Job Family Group:       Technology

Job Family:                  Technology Management

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Transaction Management will be responsible for supporting multiple aspects of the lending lifecycle including but not limited to loan closing and servicing coordination, facilitating complex client onboarding, data management, and quality control.  The team will be accountable and responsible for operational oversight of the closing and servicing of all loan transactions of the business division being supported to ensure all internal and external requirements are met.

Responsibilities:

• Working with internal and external partners in loan servicing, credit risk, Borrowers, and the servicer to process borrower requests (ex: lease reviews, Borrower restructures, property management changes, etc).
• Must have the ability to comprehend and interpret the credit memo and underwriting analysis to appropriately communicate issues to all pertinent parties and ensure all closing conditions are satisfied prior to closing.
• Requires knowledge and understanding of CCC’s various lending programs to make judgment calls and decisions throughout the closing process to ensure a successful closing.
• Review deal summary and legal documents to ensure the risk profile and deal structure are captured across all systems to allow for accurate financial and business reporting.
• Review title and survey comments prepared by counsel and follow up if required.
• Prepare closing settlement statement, review closing costs, coordinate with Operations to set up funding, and complete delivery package for post-closing servicing.
• Address borrower inquiries and have proper judgment experience to know when issues should be elevated.
• Assist with the creation of processes, standards, procedures, controls, training, and implementation of transaction management.
• Aid in the design and implementation of technology including testing and rollout.
• Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations.
• Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency.
• Participate in projects to enhance performance and efficiency.
• Take part in loan remediation and loan system testing / migrations.
• Actively manage and maintain a deal closing pipeline of loan transactions.

Qualifications:

• 1-2 years relevant experience
• Individual must have excellent communication, organizational and interpersonal skills.
• Individual must work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up. 
• Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs.
• Tableau or visualization tool familiarity
• Experience with Loan IQ, transaction capture tools, etc.
• Keen attention to detail
• Developed analytical and problem-solving abilities
• Client relationship and solution skills

Additional non-core qualifications which will be considered are:

• Experience within a large global team supporting wholesale lending at large financial Institution
• Knowledge of wholesale loan (syndicated / bilateral) product and business, including an understanding of legal loan documentation, loan / funding mechanics, deal structure, funds flows, etc.
• Experience working with clients under time constraints to facilitate a transaction or process.
• Proven ability to collaborate with team members, Senior management, and other business constituents
• Critical decision-making capabilities including the ability to identify, escalate, and propose solutions to problems
• Ability to multi-task through the practice of strong organizational and time management skills with experience in continuously following-up with various stakeholders
• Understanding and awareness of appropriate corporate and regulatory policies in relation to Lending
• Deep understanding of operational processes supporting Wholesale lending
• Focus on achieving/exceeding key operating standards within a KPI/metrics driven culture
• Ability to work in an environment where priorities are frequently changing

Education:

• Bachelor's/University degree or equivalent experience

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Human Resources Summer Analyst Program
You’re the brains behind our work.

You’re ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it’s honing your skills or building your network, we know that success can’t come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when.    

Citi is looking for Summer Analysts to join the Human Resources team in Tampa. Citi's Human Resources function plays a key role in servicing one of the most important client groups for Citi: its employees. Touching every part of every employee’s day-to-day life, our Human Resources team works in close partnership with Citi Business leaders to attract, develop, engage, and retain the talented individuals who work here.   

We provide you with the knowledge and skills you need to succeed.

The HR Summer Analyst Program is a 10-week internship opportunity in the HR function. The Program will provide Summer Analysts with on-the-job-training in one of Citi’s Business Groups (Consumer Banking, Institutional Clients Group, and Corporate Functions) and one of the following HR functions:   

• Learning and Development   

•Global Rewards and Compensation   

• Global Diversity and Talent Management   

• Workforce Intelligence & Talent Acquisition  

• HR Advisor   

• HR CAO (Chief Administrative Officer)  

• HR Transformation   

Your time here will look something like this.

The HR Summer Analyst program begins in June with a training program, providing Summer Analysts with an overview of Citi, a technology training session, and an introduction to Citi’s HR organization.  The Summer Program will provide Summer Analysts with Senior and Junior Mentors, networking opportunities and Senior Speaker Events where Citi’s senior HR leaders host discussions and answer questions about their careers and the HR functions.

The Summer Analysts will receive real-world work, and will be expected to add value to their teams during the 10 weeks.  In addition to their daily work, the Summer Analysts will also have the opportunity to network with other Citi interns, current program participants and alumni, and other HR professionals.  The program concludes with the Summer Analysts presenting their accomplishments and lessons learned to the Senior HR Management team. 

We want to hear from you if…

• You have an interest in any of the HR functions above and you are ready to learn and discover
• You will obtain a Bachelor’s degree between December 2024 and June 2025
• It is preferred that you currently have a GPA of 3.3 or above
• You have U.S Work Authorization

Who we think will be a great fit…

We’re looking for motivated individuals, who are eager to start their careers, naturally curious, and interested in business. If you have a knack for problem solving and you enjoy brainstorming creative ideas and consulting, Citi is the right place for you! We value diversity and so do you. We’ll also be looking for the following:

• Enthusiasm to learn about the wide range of roles within HR
• Ability to think globally, creatively, and to be innovative
• Ability to work independently and in a team environment
• Strong communication skills (both written and verbal) at all organizational levels
• Ability to present information in a clear, creative, and persuasive manner
• Positive attitude and work ethic
• Resiliency to work in a challenging and changing, high volume, fast-paced environment
• Ability to maintain a sense of urgency and execute quickly and efficiently
• Strong interpersonal and relationship-building skills
• Strong analytical and problem solving skills
• Detail oriented with a high level of accuracy and time management skills
• Advanced MS Word, Access, Excel, and PowerPoint skills
• Ability to relocate domestically and/or globally (rotations for the full time program could be located in various locations around the US)
• Demonstrated organizational skills and ability to work in high pressure deadline environment

Annual Salary= $70,000

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting