Serves as a function/business/product compliance risk senior analyst for Independent Compliance Risk Management (ICRM) responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to the supported function/business/product and guidance on function/business/product rules/laws.

Responsibilities:

• Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM.
• Assist with regulatory inquiries and/or examinations.
• Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product.
• Supporting the business in performing timely compliance reviews of new transactions and/or products.
• Assisting in the development and administration of Compliance training for the supported function/business/product.
• Researching any rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules/regulations
• Additional duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Working Knowledge of Compliance laws, rules, regulations, risks and typologies in the supported function/business/product
• Excellent written and verbal communication skills
• Must be a self-starter, flexible, innovative and adaptive
• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization
• Excellent project management and organizational skills and capability to handle multiple projects at one time
• Proficient in MS Office applications (Excel, Word, PowerPoint)
• Knowledge in area of focus
• Relevant certifications desirable

Education:

• Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; Advanced degree a plus

Experiencia y conocimiento en inversiones. •Trato con reguladores, reportes para los mismos

Inglés intermedio avanzado

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Update help content used by Knowledge Hub end users to service client inquires, as needed
• Execute work assigned, including annual review certification and change requests
• Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval
• Conduct needs assessment and update content or develop content related solutions according to business requirements
• Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes
• Monitor work progression ensuring completion of assignments by requested due date
• Ensure consistent application of team process controls
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience
• Proficient in Microsoft Office
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail oriented
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Seguimiento y actualización a Instrucciones de Trabajo de acuerdo a cambios en políticas, regulaciones internas y externas.

Adecuación, implementación y monitoreo de líneas de control para el grupo de Asesores de Inversión.

Identificación de riesgos y actuar en consecuencia para mitigarlos.

Relación con diferentes áreas internas para consultas y negociación.

Relación directa con supervisores del grupo de asesores para capacitar y retroalimentar a los asesores.

Reportes operativos y de control

Deseable certificación AMIB

Conocimiento sobre productos de inversión

Manejo de paquetería office. Excel avanzado

Autodidacta, resolución a problemas y proactivo

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

El analista de calidad 2 es un puesto profesional en desarrollo. Aplica conocimientos específicos del área en el control, la examinación, el análisis o la evaluación de procesos y datos. Identifica brechas en las políticas y formula políticas. Interpreta datos y realiza recomendaciones. Investiga e interpreta información basada en los hechos. Identifica incongruencias en los datos o resultados, define problemas de negocios y formula recomendaciones sobre políticas, procedimientos o prácticas. Integra conocimiento disciplinario establecido dentro de su propia área de especialidad con la comprensión básica de las prácticas de la industria relacionadas. Debe tener una buena comprensión del modo en que el equipo interactúa con otros para lograr los objetivos del área. Desarrolla un conocimiento de trabajo de las prácticas y normas de la industria. Tiene un impacto limitado pero directo en la empresa, a través de la calidad de las tareas o los servicios proporcionados. El impacto del ocupante del puesto está limitado a su propio equipo.

Responsabilidades:

• Revisa el desempeño con el tiempo y calcular o analizar tendencias de desempeño.
• Se asocia con el personal de negocios o capacitación para identificar problemas de desempeño; desarrolla herramientas de mejora del desempeño de manera independiente.
• Recomienda medidas específicas para mejorar la calidad.
• Analiza procesos, identifica deficiencias y formula políticas que tienen un impacto limitado pero directo en la empresa.
• Ofrece juicios evaluativos y recomendaciones a la gerencia en función de revisiones de calidad.
• Aplica una buena comprensión del modo en que el equipo interactúa con otros para lograr los objetivos del área.
• Aplica conocimientos específicos del área en el control, la examinación, el análisis o la evaluación de procesos y datos.
• Interpreta datos y realiza recomendaciones.
• Integra conocimiento disciplinario establecido dentro de su propia área de especialidad con la comprensión básica de las prácticas de la industria relacionadas. Tiene un impacto limitado pero directo en la empresa, a través de la calidad de las tareas o los servicios proporcionados.
• Desarrolla un conocimiento de trabajo de las prácticas y normas de la industria.
• Garantiza que la producción laboral coincida con el estándar de calidad exigido y lo alcance manteniendo la atención al detalle y adhesión a los procesos organizativos.
• Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia

Calificaciones:

• Entre 0 y 2 años de experiencia relevante.
• Preferentemente, experiencia previa como funcionario de Soluciones para el Cliente.
• Debe poder intercambiar información de manera concisa y lógica, y ser sensible a la diversidad de la audiencia. Capacidades sólidas en el paquete Microsoft Office (p. ej., Word, Excel, Outlook).
• Atención al detalle y capacidades analíticas avanzadas.
• Conocimiento práctico de productos, procesos, sistemas y servicios especializados.

Educación:

• Licenciatura/título universitario o experiencia equivalente.

• Responsibilities: 

  • Tener pleno conocimiento de las políticas y procedimientos corporativos relacionados con la disciplina de riesgos y la resolución de problemas.

  • Calcula KPIS de los diferentes canales de entrada en los registros de las Quejas y Aclaraciones

  •  Identifica y analiza desviaciones de causa raíz en el registro de las Aclaraciones y Quejas

  • Participa en mantener el Error Rate dentro de los estándares establecidos en conjunto con los canales registrantes

  • Gestionar seguimientos de mejora con las áreas involucradas

  • Contribuye al mantenimiento y ejecución del Modelo QA de canales de Registro

  • Participar activamente en las sesiones de formación con las áreas internas y externas de la dirección de C%D

  • Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la firma y salvaguardando a Citigroup, sus clientes y activos, impulsando el cumplimiento de las leyes, reglas y regulaciones aplicables, adhiriéndose a la Política, aplicando un juicio ético sólido con respecto al comportamiento y conducta personal. y prácticas comerciales, y escalar, gestionar y reportar problemas de control con transparencia.

       

Development Value:

• Oportunidad de incrementar conocimientos en procesos de Negocio, ambiente de control, aseguramiento de calidad y mejora continua

• Exposición constante y estrecha interacción con los canales de registro de Aclaraciones y Quejas, así como Gerencia de Producto.

Qualifications:

•  1-3 años de experiencia en registros y/o análisis y dictamen en Quejas y Aclaraciones de productos bancarios, así como aseguramiento de calidad y mejora continua

• Experiencia en atención a clientes: Centro de atención telefónica, Sucursales, preferentemente   

•   Competente en Microsoft Office

•   Habilidades demostradas para la resolución de problemas y la toma de decisiones.

•            Demuestra constantemente habilidades de comunicación verbal y escrita claras y concisas.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Preferable experience in complaints and disputes
• Preferable knowledge in GRC System (Global Risk and Control)

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Product Perf Mngmt Sr Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Partners with more senior team members to deliver across product disciplines, assist in the ownership of the product(s) and monitoring drivers for performance and works on the ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
• Applies disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function
• Integrates industry knowledge and research within a defined area and requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business
• Evaluates variable issues that impact team performance
• Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources
• Assists in the implementation of performance improvement strategies, with a specific focus on cross-sell and integration, including the development of competitive analyses, market analyses, product development road maps, market plans, pricing strategies and product line extensions
• Assists sales and relationship managers in building skills needed to identify client needs, and proposes solutions in line with business objectives
• Participates in ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
• Prepares materials for the Product Approval Program and related processes
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience
• Demonstrated experience in Product Management and/or Product Development discipline
• Understanding of logistics or Industrial verticals experience with e-commerce solutions preferred
• Applies judgment to solutions based on sophisticated analytical thought comparing and selecting complex alternatives
• Uses quantitative or qualitative analysis to solve problems and develop new, innovative solutions
• Ability to apply ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations
• Diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
• Demonstrates confidence in delivering presentations to clients and senior managers

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

FUNCIONES PRINCIPALES

• Asesoría y apoyo al personal de Gestión de Productos en el cumplimiento de MCA.
• Garantizar que los procesos estén completamente documentados relacionados con los procesos de Gestión de Productos, así como mantenerlos actualizados.
• Supervisar el correcto cumplimiento y ejecución de los procesos establecidos, así como informar de las posibles desviaciones de control.
• Revisar el seguimiento trimestral de los resultados y el envío oportuno de conclusiones a los Jefes de Negocio y Dueños de Procesos.
• Medir y evaluar la eficiencia y eficacia de los controles establecidos en el área de Gestión de Productos, apoyando la mejora continua, la reevaluación de los procesos y en la introducción de acciones correctivas para el cumplimiento de las metas.

• Implementación de mejoras en los procesos en función de las desviaciones identificadas por las revisiones internas y externas.
• Enlace entre las áreas solicitantes y la Gerencia de Producto de Captación para el entendimiento y cumplimiento oportuno de los entregables solicitados por reguladores, áreas externas, etc.
• Atención eficiente y oportuna a los eventos de pérdida de información del SIRT.
• Mantener actualizados los SLMD (acuerdos de servicios) asociados a 4 unidades de negocio: Unidad de DDA, Inversiones, Estrategia de Nómina y Inteligencia de Negocios para Pasivos

SE REQUIERE:

• Education: Administración, Ingenieria, carreras a fin
• Technical Skills: manejo de paquetería de Windows (Excel, Word, ppt)
• Soft Skills: Manejo a la frustración, trabajo bajo presión, proactivo, innovador, creativo.
• Languages Required: Ingles (principalmente comprendido y escrito)
• 2-5 años de experiencia relevante en control y/o proyectos (experiencia en área de control MCA, IBCO)
• Experiencia en la creación e implementación de procesos que resulten en un mejor desempeño para la Dirección (mejora en los procesos documentados)
• Capacidad para presentar ideas e iniciativas con la finalidad de mejorar el ámbito de control en la Dirección
• Experiencia en análisis de datos y resolución de problemas con gran atención al detalle (análisis de bases de datos)
• Capacidad para realizar múltiples tareas y mantener la compostura en un entorno de gran volumen.
• Habilidad para identificación oportuna de riesgos e implementación de mejoras

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Compl Bus Control Intmd Anlyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Contributes to the resolution of cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.
• Utilizes the Issue Management processes and project management methodology from the initiation, planning, control requirements, execution, and closing phases of each issue.
• May support any area of the business (organizationally, regionally or product-wise) from an issue/project perspective.
• Liaises with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.
• Conducts targeted, mandatory or ad hoc Control Tests & Reviews for a department or group.
• Resolves problems or transactions where expertise is required to interpret problems/transactions against policies, guidelines or processes.
• Analyzes documentation and processes to ensure risks and control points are properly addressed, and are in accordance with Risk and Control Self-Assessments Policies.
• Contributes to work flow or process change and redesign.
• May be accountable for regular reporting or process administration.
• Forms a strong understanding of specific function or area.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant control and/or project experience
• High attention to detail and quality
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Demonstrated analytical and problem-solving skills.
• Effective planning and organizational skills
• Proven ability to make sound business decisions
• Experience in creating and implementing processes that result in improved business performance
• Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view

Education:

• Bachelor’s/University degree or equivalent experience

The Compl Bus Control Intmd Analyst provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Improves process efficiencies in support of unit objectives. Requires a basic conceptual/ practical grounding in policies as they apply to the business. Developed communication and diplomacy skills are required to exchange potentially complex/sensitive information. Typically deals with variable issues with potentially broader business impact. Influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality, and timeliness of end results. No direct responsibility for financial or resource planning. Work generally affects own team as well as other closely related work teams. Full supervisory responsibilities. including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

• Review and analyzing of policies, technology, tools, and governance processes to create lasting solutions for minimizing risks from failed internal processes and inadequate controls.
• Looks for ways to improve the current process and share best practices with senior leadership.
• Participates in senior leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed.
• Assists senior level management in gathering data and information for executive level reporting and to take ownership of specified projects and tasks.
• Builds trusted internal and external customer relationships.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Reviews the Credit Process and analyze it to find possible breaches and best practices.
• Manages and serves and provides support to the stakeholders in the Escalations process to identify root causes, find and implement actions to mitigate risks.
• Acts as an intermediary between the business and ICRM in the Anti-Bribery and Corruption Process.
• Provides support to the stakeholders in the review and registration of EUC’s and Risk Models.

Qualifications:

• 3-5 years’ experience in Internal Control and Compliance. Other risk and control Segment would be a plus – Internal Control.
• Knowledge of the Credit Process.
• Knowledge about End User Computing, Model Risk, Anti-Bribery and Corruption and New Activities processes.
• Manager’s Control Assessment (MCA) process knowledge.
• English level – Intermediate.
• Intermediate level on Excel, Access and Word (office).
• Expertise in the following is beneficial: regulations and corporate policies in banking.
• Experience in Internal/External Audit would be desirable.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Planning and organizational skills, proactive and self-motivated.
• High level of analytical skills and problem-solving.
• Good customer service skills.

Education:

Bachelor’s/University degree (Administration, Accounting or Engineering).

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in banking operations, preferably in the client account opening and pre-requirements process

Education:

• Bachelor's degree/University degree or equivalent experience

Perfil de Puesto:

El Analista 2 de KYC de AML de cumplimiento es un puesto de nivel intermedio a cargo del control, la gestión y la presentación de informes relacionados con Prevención del Lavado de Dinero (Anti-Money Laundering, AML) en coordinación con el equipo de Cumplimiento y Control. El objetivo general de esta función es asegurar el avance de los casos mediante el monitoreo y generación de reportes, consulta y actualización de estatus de los clientes para generar los insumos que alimentan las Bases de Datos, asegurando siempre calidad en la información mediante el análisis integral de los casos.

Responsabilidades:

• Armado y automatización de base de datos.
• Cosecha de casos.
• Administración y distribución de insumos.
• Monitoreo del avance de los casos.
• Elaboración de reportes a nivel gerencia y dirección.
• Extracción de bases de datos.

Calificaciones:

• Preferencia de experiencia de 2 años o más en manejo de base de datos.
• Deseable conocimientos de Fraude, Riesgo, Prevención de Lavado de Dinero, KYC (Know Your Customer) o áreas afines.
• Habilidades eficientes de comunicación verbal y escrita.
• Nivel avanzado de excel
• Experiencia en el uso de herramientas
  • Access
  • SQL
  • Teradata
  • Cognos.

Educación:

• Licenciatura o Ingeniería trunca o concluida en sistemas o en áreas económicas administrativas.

Actividades:

• Realizar consultas y análisis de información de bases de datos con millones de registros.
• Generación de Insumos y Bases de Datos.
• Elaborar, analizar y presentar reportes de métricas estratégicas y operativas, así como de indicadores clave de producción y llevar a cabo las acciones definidas derivadas del análisis de la información generada.
• Participar en actividades de coordinación con otras aéreas dentro de la empresa a nivel Local y Global (por ejemplo, tecnología, compliance) para procesar eficazmente las actualizaciones necesarias que den soporte a la captura de la información y corrección de información.

Habilidades y competencias:

• Experiencia relevante en análisis de información y manejo de bases de datos relacionales.
• Manejo de herramientas de consulta y explotación de información
• Conocimiento en paquetería de Microsoft Office (Word, Excel, Outlook, Power Point, Access, SQL, Power BI) principalmente conocimientos sólidos en Excel y Access (Tablas dinámicas, consultas, Importación de datos).
• Solución de problemas, ingenio y capacidad analítica.
• Proactividad y trabajo orientado a resultados.
• Comunicación asertiva.
• Trabajo en equipo.
• Adaptación al cambio y buena organización para trabajar con mínima supervisión (Home Office).
• Excelente juicio, iniciativa y cumplimiento de plazos.
• Idioma Inglés deseable

Competencias adicionales (DESEABLES):

• Lenguaje SQL
• Conocimiento en Macros (VBA)
• Algún lenguaje de programación (R, Python, java)
• Cognos, Power BI, QlikView
• Inglés intermedio hablado y escrito.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Printing Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Independently establishes policies within the printing department
• Uses discretion and judgment to monitor and evaluate the flow of work through the estimating and customer service departments
• Monitors rate files for labor, materials, and spoilage to ensure current costs are being applied. Independently researches and Interprets factual information
• Identifies inconsistencies in estimates or results, defines business issues and formulates recommendations on policies, procedures or practices
• Applies working knowledge of printing industry practices and standards
• Applies good understanding of how the team interacts with others in accomplishing the objectives of the area
• Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data
• Identifies policy gaps and formulates policies
• Interprets data and makes recommendations
• Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices
• Limited but direct impact on the business through the quality of the tasks/services provided. develops working knowledge of industry practices and standards
• Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Se requiere conocimiento intermedios en la administración de proyectos, que le permita implementar cambios en los procesos o seguimiento de planes de implementación de nuevos desarrollos.

Experiencia en regulaciones fiscales y regulaciones bancarias, para el seguimiento y cumplimiento de políticas solicitadas por las entidades regulatorias como SAT, CONDUSEF, CNVB.

Conocimiento y manejo de Operaciones Bancarias, facturación electrónica en cumplimiento a los lineamientos emitidos por las áreas fiscales.

Conocimiento de líneas de control, aplicación y seguimiento de controles.

Relación y control de proveedores, en cuanto a políticas de TPM.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Update help content used by Knowledge Hub end users to service client inquires, as needed
• Execute work assigned, including annual review certification and change requests
• Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval
• Conduct needs assessment and update content or develop content related solutions according to business requirements
• Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes
• Monitor work progression ensuring completion of assignments by requested due date
• Ensure consistent application of team process controls
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience
• Proficient in Microsoft Office
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail oriented
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Experiencia requerida y Requisitos indispensables:

Control y seguimiento de gasto presupuestal (4 años).

Manejo de base de datos.

Facturación de Proveedores (4 años).

Conciliaciones contables (4 años).

Conocimiento y experiencia en documentación de procedimientos.

Experiencia y manejo del inventario de Actividades, Riesgos, Controles y Herramientas de Monitoreo (ARCMs).

Conocimiento de EUC (End User Computing) (2 años).

Conocimiento en el pago a Distribución de Tarjetas y pago anticipado.

Habilidades Técnicas / Competencias que debe tener el Candidato:

Análisis y Síntesis

Aprendizaje y Memoria

Trabajo en equipo

Orientación al Cliente 

Planeación y Organización 

Expresión de Ideas

Juicio y sentido común

Objetivo del puesto:

Administrar el pago a Proveedores mediante el seguimiento presupuestal, facturación interna y control del gasto.

Funciones principales del Puesto:

Seguimiento al pago de servicios otorgados a las diversas áreas de la Dirección por los distintos Proveedores.

Coordinar con las diferentes áreas los entregables para la facturación mensual.                                                                                                                                                                                                                                                                                       Administrar y controlar el gasto generado diariamente por cada uno de los Proveedores.

Realizar la provisión mensual  y anual de pago a Proveedores.

Generar reportes de los servicios pagados de forma mensual.

Conciliar operaciones contables. 

Análisis de los procedimientos para su implementación para actualizarlos, así como los ARCMs (Actividades, Riesgos, Controles y Herramientas de Monitoreo) que correspondan al procedimiento.

Análisis, seguimiento y capacitación de EUC’s (End User Computing) del área.

Calcular volumetría y cifras para el pago por servicios de Distribución de tarjetas y pago anticipado.                                                                                                                                    

Lugar de Trabajo:

Revolución 1267 Piso 7, Col. Alpes, Deleg. Álvaro Obregón C.P. 01040 Ciudad de México.

Jornada Laboral:

Lunes a viernes de 9:00 a.m. a 19:00 p.m. Descanso sábado y domingo.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

Job Responsibilities

• Provide planning, implementation and monitoring of activities associated with regulatory and contractual requirements for government programs. Develop process and procedure flows to ensure that reports, or specific obligations mandated from government agencies are implemented by the appropriate business areas. Coordinate the development of policies and procedures designed to maintain the accuracy and timeliness of completing contractual requirements. Ensure that the process of filing certification and attestations with the government is documented.
• Analyze and oversee supportive data to prevent regulatory sanctions, foster regulatory relationships and integrate operations with regulatory requirements. This includes coordination with internal departments, i.e. Internal Audit, Special Investigations Department, Legal, as well as subcontractors to align for appropriate information collection and reporting. Work closely with Internal Audit and other business areas for the resolution of audit findings or other issues raised by the Government regarding non-compliance.
• Review and interpret regulatory documentation for adherence to standard criteria. Develop programs to accommodate corporate goals. Review filings made to government agencies.
• Perform reviews of various aspects of government programs and conduct investigations where necessary including investigations of any subcontractor, first tier entities, downstream entities and/or related entities.
• Prepare reports based on the completion of compliance reviews and investigations related to government programs.
• Design, implement, and monitor program projects and initiatives in all aspects of Government Programs.
• Serve as a resource on problematic issues generated from changing laws, regulations and guidance to maintain consistent/accurate interpretations.
• Participate in enterprise-wide initiatives and task forces in order to provide advice and guidance on compliance with government programs requirements.
• Manage reporting system to ensure that all contacts regarding possible non-compliance or misconduct involving a government program are properly logged, investigated and resolved including making recommendations to the Compliance Officer regarding whether disclosure should be made to the government, corrective actions, and disciplinary actions. Maintain documentation for each report of potential fraud, waste and abuse received through any reporting method (i.e. hotline, mail, in-person, exit questionnaires) which describes the initial report of non-compliance, the investigation, the results of the investigation, and all corrective actions and/or disciplinary action(s) taken as a result of the investigation.
• Direct research on laws and regulations to support investigative reviews related to government programs.
• Direct applicable audit functions to support investigative reviews of any potential wrongdoing related to government programs.
• Develop Corrective Action Plans and make recommendations regarding new policies and procedures based on risk assessments, compliance reviews, investigations or weaknesses.
• Identify needs and opportunities for communication to management regarding compliance issues and policies.
• Identify areas for training and communication to employees directly or indirectly related to Government Programs regarding compliance.
• Monitor Fraud, Waste and Abuse program as required under CMS guidelines and Medicaid contract including coordination with Special Investigations Department and Internal Audit
• Provide briefings on government programs requirements to the Compliance Officer, to the Board and its Committees and Compliance committees.
• Communicate and interact effectively and professionally with co-workers, management, customers, etc.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company related business.
• Maintain effective communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

Required Job Qualifications:
* Bachelor’s Degree
* 8 years of auditing or investigative experience with a focus in government or compliance reviews.
* 5 years of managerial experience.
* Management and negotiation skills.
* Effective verbal and written communication skills.

Preferred Job Qualifications:
* 3-5 years of experience in a government programs health plan

*This is a hybrid role based in Albuquerque, NM and will sit in this office 3 days/week*

#LI-Hybrid

INJLF

#LI-EL1

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Relocation Assistance Eligible:

Referral Payout Eligible:

Continue growing with our family. 

Our team members make it happen. If you want to continue to grow in a new role internally and see a position that looks right for you, we encourage you to apply!

Thanks for your commitment to Tyson Foods. 

Management Level:

To feed a changing world, it takes an incredible team. From the cutting board to the board room, every Tyson Foods team member plays an important role in our success. That’s where you come in. We are hiring immediately for a Food Safety Quality Assurance General Manager role.

Setting the table for your success:

At Tyson Foods, our team members’ health and wellness is very important to us. We believe in helping our team members thrive inside and outside of the workplace. That’s why we’re committed to providing a holistic benefits package that provides support for you and your family.

We invest in our team members and their success by providing resources like BENEFITS ON DAY ONE OF EMPLOYMENT and FREE EDUCATION!

Benefits include: medical/Rx, dental, and vision coverage; 9 paid holidays; 4 weeks paid vacation upon hire, plus earned time off; 401(k) with employer match; stock purchase program; and product purchase program.  We also offer CAREER GROWTH and much more!

SUMMARY: This location is part of our Prepared Foods Division and manufactures bacon! The Food Safety Quality Assurance General Manager is responsible for the daily management of all activities of the FSQA department to include food safety programs specification adherence and product quality for products within their assigned facility. In addition, the FSQA Manager will oversee all special projects as assigned, departmental budgets, turnover and safety.

RESPONSIBILITIES:

Production Oversight:

• Manage daily production practices, including the reception of raw materials.
• Ensure pre-operational and operational sanitation standards are met.

Quality Assurance:

• Oversee finished product quality and Food Safety Systems.
• Implement and enforce Tyson FSQA policies and procedures.
• Monitor verification and documentation for compliance with government regulations.

Program Development:

• Develop, implement, and maintain HACCP, HARPC, SOP, GMP, and SSOP programs.

Product Conformity:

• Ensure finished products align with customer specifications and label requirements.
• Report product issues and audit results to relevant stakeholders.

Customer Interaction:

• Interact with customers and their agents for product showings, plant tours, and audits.
• Address initial product runs and respond to quality-related customer complaints.

Microbiological Monitoring:

• Monitor microbiological results and conduct bacterial swabs.
• Generate shelf-life environmental graphs.

Research and Development:

• Conduct research and development activities to enhance food safety and quality.

Team Management:

• Select, train, and manage FSQA Supervisors and Technicians.
• Facilitate both Food Safety and Foreign Material teams at the plant.

Audit Management:

• Complete required internal, regulatory, and customer audits.

Inventory Control:

• Manage Hold Release inventories at the plant level in SAP.

REQUIREMENTS:

• Education: Requires broad knowledge in general professional or technical field. This knowledge is normally acquired through a bachelor s degree in an academic field directly related and essential to the job.
• Experience: Minimum 3 years of prior industry experience to fully grasp regulatory, production and manufacturing concepts preferred.  Experience with FDA and USDA regulated products.  SAP Experience a plus. 
• Computer Skills:  Standard computer skills required; generating spreadsheets and developing templates for use by plant management and corporate FSQA, sales and operations.
• Communication Skills: Excellent communication skills required, both written and verbal, demonstrating the proven ability to correspond with all levels - line team members to corporate management.
• Special Skills: Must have good problem identification and problem-solving skills. Must be able to work independently yet interact with many different facets within the organization and be the plant liaison to USDA.  HACCP Certified, PCQI Certified and SQF Certified preferred.
• Supervisory: Manage crewing labor and attendance of the FSQA department.
• Travel: 3-5 plus trips per year.

Work Shift:

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

Are you ready for what’s next?  

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.  Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. 

Sea Ray Tellico Operation

Vonore, TN

Job Opening: Quality Engineer

Position Overview: The Quality Engineer (QE) role is responsible to pro-actively support development, implementation, and continuous improvement of the Tellico quality management system to ensure a consistently high level of performance within the facility and market segments that we participate.  The scope of the role will include activities spanning supplier quality, internal process control, and customer feedback.  The Quality Engineer will be accountable to help drive continuous improvement through the facility by analyzing quality data, prioritizing opportunities and leading improvement activities throughout the entire operations.

Roles and Responsibilities:

• Pro-actively facilitate the development of Quality Systems to provide consistent inspection and testing to meet company standards of good sound visual quality and functional reliability.
• This role will support both internal and external quality processes.
• Improve processes to reduce common cause variability and eliminate special cause by following Problem Solving techniques such as Six Sigma (DMAIC).
• Use of structured quality improvement tools including six sigma tools is required.
• Ensure appropriate collection of quality data, analyze the data for trends, identify corrective action opportunities, and drive corrective action activities.
• Interpret basic technical drawings including characteristics such as views, title blocks, dimensioning, tolerancing, etc. Interpret specification requirements in relation to product and process characteristics.
• Assist in the development, maintenance and reporting of quality measurements and analysis. Helps determine the adequacy and accuracy of quality standards. Where standards are not available, coordinates their development.
• Promote and ensure quality activities in manufacturing and support functions to assure that Quality Metrics improve.
• Facilitate and train employee groups on process improvement and waste elimination techniques.
• Lead teams in applying structured problem-solving methodology and tools to eliminate waste.
• Some common tools required to use are: Process Map, Pareto Chart, Trend Chart, Fishbone Diagram, 5-Why Analysis, Histogram, SPC, FMEA, 5S, Correlation Analysis, Error-proofing, and Control Plans.
• Investigate, analyze, and benchmark industry practices for process validation assessments.
• Accurately maintain company records and documents in accordance with policies and procedures.
• Actively support and lead our Corrective Action processes.
• Perform special assignments as required.

EDUCATION REQUIREMENTS:

• Bachelor’s degree in a related engineering field required although consideration will be given to individuals with commensurate marine experience

• Must be willing to complete additional advanced education/training courses as required.

PREFERRED QUALIFICATIONS/SKILLS:

• At least 3-5 years in a Quality or Manufacturing Engineering position required. Preferred time spent working in the marine industry.
• Hold a Six Sigma Green Belt or Black Belt or ability to acquire.
• ASQ Certified Quality Engineer certification (or equivalent) or ability to acquire.
• Must have working knowledge of CAR methodology, computer literate, root cause analysis, be able to apply inspection data for process control, process capability assessment, ISO quality systems, and SPC.
• Microsoft Word, Excel, PowerPoint, Project, Visio. Statistical software.
• Thorough knowledge of statistical process control, teaching skills, blueprint analysis, quality concepts, basic and advanced quality tools, and problem-solving techniques.
• Ability to lead, teach and motivate a team.
• Able to work a flexible work schedule when required.
• Organizational skills necessary to successfully manage multiple projects simultaneously.
• Ability to get along with diverse personalities while remaining tactful, professional, and flexible.
• Good written and oral communication to communicate with all levels of the organization.

Next is Now!  
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and inspiration. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. 

Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled

EEO is The Law - click here for more information

Brunswick and Workday Privacy Policies

Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942.

All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers.  If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com.

El Analista de Apoyo de Operaciones 1 es un puesto de nivel inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cuentas en coordinación con el equipo central de Operaciones. Además, el Analista de Apoyo de Operaciones 1 es el enlace entre el personal de operaciones, los gerentes de relaciones, gerentes de proyecto, custodios y clientes. El objetivo general de este rol es brindar apoyo de operaciones cotidianas en cumplimiento de los procesos y la infraestructura de apoyo de operaciones de Citi.

Responsabilidades:

• Realizar análisis comercial y documentación del estado actual y futuro de los Informes y Asesoramientos de Clientes (cartas de comunicación del cliente, notificaciones y confirmaciones).
• Brindar actualizaciones de estado regulares para todos los participantes del proyecto y crear presentaciones para las actualizaciones del comité directivo.
• Trabajar con diversos equipos del área Legal y Cumplimiento para obtener aprobación en todos los requisitos comerciales regulatorios.
• Ser el enlace principal entre la tecnología y la parte interesada comercial clave, incluyendo la recomendación de prioridades comerciales al asesorar a las partes interesadas sobre opciones, riesgos, costos, prioridades y plazos de entrega.
• Recomendar prioridades comerciales al asesorar a las partes interesadas sobre opciones, riesgos, costos, prioridades y plazos de entrega.
• Crear y facilitar sesiones de capacitación, demostraciones en transmisiones por Internet y escribir los guiones de Prueba de aceptación de usuario y escenarios comerciales en comparación con los requisitos especificados.
• Crear, administrar y mantener planes de proyecto y actuar como gerente de proyecto para todos los seguimientos en los diversos departamentos.
• Trabajar en múltiples proyectos en paralelo y con foco en la continuidad de entregas regulatorias al cliente, como declaraciones legales/informe de desempeño/asesoramiento/cartas/notificaciones.
• Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia

Calificaciones:

• Preferencia de experiencia previa relevante.
• Dominio de Microsoft Office.
• Conocimiento general de informes del cliente en la industria y nuestros competidores.
• Conocimiento laboral de entornos de SQL y consultas de bases de datos.
• Habilidades comprobadas de organización y gestión del tiempo.
• Habilidades comprobadas de toma de decisiones y resolución de problemas.
• Demuestra de manera constante habilidades de comunicación escrita y verbal clara y concisa.

Educación:

• Título universitario/de licenciatura o experiencia equivalente.

La descripción de este puesto proporciona una revisión de alto nivel de los tipos de trabajos realizados. Se pueden asignar otras obligaciones laborales según sea necesario.

Licenciatura trunca/concluida (deseable) o experiencia equivalente.

Idiomas: NA

2 a 3 años de experiencia relevante.

Gestión de Administración de Riesgos de Negocio

Experiencia en monitoreo de controles, identificación de riesgos.

Buen Manejo de Excel, Power Point, Word (intermedio deseable)

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Summary of This Role Carry out procedures to ensure that all applications under test (AUT) meet organizational standards and end-user requirements. Thoroughly test software to ensure proper operation and freedom from defects. Document and work to identify all problems to ensure resolution. Report progress on testing and problem resolution to appropriate parties. Devise improvements to current procedures and develops models of possible future configurations. Perform work flow analysis and recommends quality improvements.

What Part Will You Play?

• Conducts online, batch and data verification testing (checked for accuracy and inconsistencies after data migration is done) of the system and validates test results. Creates test designs based on project requirements and acts in a consultant capacity for other team members in the department on testing software techniques. Serves as Subject Matter Expert (SME) when answering questions or providing guidance on complex projects (as defined by the client) to internal and external customers (i.e. other departments, clients). Designs complex contingency plans as needed. Coordinates with technical and business resources to identify and resolve complex issues or system defects discovered during testing.
• Provides expert advice and interpretation of requirements to design in-depth testing strategies (testing objective, methods of testing new functions, total time and resources required for the project, and the testing environment) for internal/external clients
• Demonstrates extensive knowledge and understanding of structured analysis and design as it relates to the testing design. Recognizes the interrelationships between the various functional components of the system (i.e. collections, posting, and authorizations) and the business, technical and project requirements to determine the appropriate testing methodology to use during test execution and validation. Performs risk assessment and analysis requirements for integrated testing. Coordinates and provides expert instruction on appropriate test designs, plans and strategies to ensure that new functionality does not adversely affect current software functionality. Provides SME advice, interpretation and analysis on design processes aimed at increased efficiency, performance and reliability (automation, load and performance) and use of automated testing tools to create, design and execute test plans. Consults with technical resources in the testing environment when making decisions regarding the best use of test automation tools.
• As the SME, collaborates and partners with stakeholders, business, developers and test analysts to develop complex test plans, conditions and cases (set of inputs, execution preconditions, and expected outcomes developed for a particular objective, such as to exercise a particular program path or to verify compliance with a specific requirement) to be used in testing. Uses experience to make insightful and logical decisions on plans, conditions and cases. Develops, administers and recommends best practices to perform specialized and in-depth test data conditioning and execution of test sets. Communicates with manager on a regular basis (project requirements, issues resolutions, etc.), and disseminates information to project sponsors, business analysts, and programmers. Evaluates, interprets and provides guidance on the various components of systems, applications and multiple environments and advises leadership on complex issues.
• Provides SME interpretation on developing non-routine documentation of test/defect reports and uses experience and expertise to follow more difficult and intricate defects through to resolution and closure. Reviews documentation such as business and technical specifications in order to ensure that the documentation is updated and accurate.
• Maintains, administers, interprets and communicates procedures, methodology and/or application standards to include payment card industry and security related compliance according to how they are applied in testing activities.
• Provides guidance to Test Analysts and advises leadership on complex issues. Provides the highest level of business/technical expertise, providing both internal and external consulting services; plans, conducts, and executes research and/or development work on more complex projects necessitating the origination and application of new and unique approaches.
• As the Subject Matter Expert, (SME) acts as a single point of contact for large and / or highly complex client projects with regard to test activities and provides expertise to other Test Analyst. . Coordinates the test activities assigned to the test team to include, reviewing of client test plans cases and scripts, prioritizing test execution when necessary and providing feedback to internal and external clients

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: Computer Science, Management Information Systems, Business or related field; additional experience in lieu of degree will be considered
• Typically Minimum 8+ Years Relevant Exp
• Relational databases, Bankcard industry knowledge and IBM Rational tools

Preferred Qualifications

• International Software Testing Qualifications Board (ISTQB) Certification

What Are Our Desired Skills and Capabilities?

• Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups.

• Supervision - Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.

• IBM Mainframe Systems - TSO, JHS, CICS

• Software Tools - HP Quality Center, IBM Rational Quality Manager, IBM File Manager, Microsoft Office Suite, HP Quick Test 11:17 AM 04/06/2022 Page 3 of 10 Professional/Unified Functional Testing, SoapUI, Soap Sonar, HP Service Test, MS Visual Studio, HP Performance Center/Load Runner, Jmeter, IBM Rational Team Concert, Selenium, Eclipse, SQL Profiler, Putty, Toad, Junit and Nunit Testing Frameworks, Application Lifecycle Management Tools, Paragon Fast Test, Agile, Scrum, Waterfall

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

• Work with distribution teams to improve and embed business quality frameworks and sales compliance programmes
• Develop, implement and maintain key policies and standards to support business quality framework and sales compliance programme
• Partner with first line collaborators to deliver sales compliance programmes

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Ihre Aufgabe

• Wahrnehmen der Product Center Verantwortlichkeiten für die Produktgrupp ‚PD-Lösungen‘
• Überwachungsaktivitäten der übergeordneten Produktqualität (über alle Standorte z.B. mittels globaler Besprechungen)
• Aufbereitung von Daten zu spezifischen Qualitätsereignissen
• Koordinieren der Kommunikation mit den internen und externen Interessenvertretern im Fall eines Qualitätsereignisses
• Aufbereiten von Reklamationsstatistiken (z.B. zur Unterstützung von PMS Aktivitäten)
• Mitarbeit an der globalen Harmonisierung von qualitätsbezogenen Prozessen und Testmethoden
• Schnittstelle zu den Qualitätseinheiten der relevanten Werke, zum Value Stream sowie anderen unternehmensweiten Funktionen
• Unterstützung der regulatorischen Funktionen zur Wahrung der Produktqualität/-konformität
• Unterstützung CAPA Management im Bereich Product Center Sterile Fluids
• Management globaler Änderungsprojekte mit regulatorischem Hintergrund

Ihr Profil

• Abgeschlossenes Studium (mind. Bachelor) im technischen oder naturwissenschaftlichen Bereich
• Erfahrung in einem Regulatory Affairs- oder Qualitätsumfeld im Arzneimittelbereich oder im medizinischen Bereich wünschenswert
• Kenntnisse im Bereich von Medizinprodukte- und Arzneimittelregelwerken (MDD, MDR, GMP, etc.) sowie Qualitätsmanagement- und Risikomanagementstandards (z. B. ISO13485, ISO14971, FDA 21 CDR §820, etc.) wünschenswert
• Sehr gute Englischkenntnisse in Wort und Schrift
• Sorgfalt, Eigeninitiative, Teamfähigkeit und Kommunikationsstärke runden Ihr Profil ab