Total 114 Manager level Quality Assurance / Control job vacancies in London, SW15 1RG

Due to our continued growth, FM Conway is recruiting for a dynamic Fleet Compliance Manager to join our thriving Transport division. In this key role, you'll oversee the compliance of EU driver and vehicle tachograph regulations, covering our entire fleet across East and South London. This is a permanent, full-time position based from our Purley Oaks depot.

The duties of the Fleet Compliance Manager role will include:

- Reporting to the Senior Transport Manager regarding the levels of fleet compliance

- Managing the compliance of driver domestic hours regulations and road transport working time regulations

- Undertaking regular vehicle gate checks on company vehicles

- Improving regulations of compliance within the Transport division

- Making regular depot visits to manage the compliance of vehicle defect reporting

What skills and experience do you need?

The successful candidate will understand EU driver and tachograph regulations. You will have knowledge of UK driving legislation, traffic laws and will have experience in a transport related environment. A full UK driving license is required and knowledge of compliance for a large fleet of vehicles is desirable but not essential.

What benefits will you receive?

As our Fleet Compliance Manager we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, private healthcare, contributory pension scheme, life assurance and a wide range of shopping discounts though our Rewarding Great People platform. We also offer a range of health and well-being benefits including a 24-hour advice line and support from our mental health first aiders.

A brief introduction to FM Conway and our Transport Division

FM Conway is a family run business with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. As a family business the heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.

FM Conway manufactures a comprehensive range of high-quality aggregates, asphalt and concrete products for use on the UK's highway network as well as for other construction and maintenance projects. To serve our clients we have developed a portfolio of specialised manufacturing plants and a large fleet of delivery vehicle which include HGV’s and LGV’s. We are extremely proud of what our Transport division had achieved over the past 60 years, utilising our self-delivery model, with our own in-house teams and vehicles we ensure that road users can get back to the network with minimal delay or disruption.

So if you would like to Join our Family as our Fleet Compliance Manager then please click ‘apply’ today.

Closing Date: 10/12/2024

FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. EDI-Strategy

 At our heart we are a family that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for.

 We look forward to receiving your application!

Proud member of the Disability Confident employer scheme

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Technical Quality Manager

Hybrid role; working on our development sites, from our office at Liverpool Street, London and from home

Permanent, full time (37.5 hpw)

circa £40,000 - £45,000 per annum (depending on experience) plus great benefits including Health Cash Plan plus car allowance of £4609 per annum based on mileage

Home, a place where you belong

We have a brilliant opportunity for you to join us as Technical Quality Manager, working as an integral part of our project team before and during the construction phase for our new homes programme.

You’ll manage the technical quality of our schemes in the South region working collaboratively with our Development and Delivery colleagues, advising on the technical and quality aspects of the design, specifications and standards, as well as carrying out regular inspections. If you’re looking for a role where you can grow with us and are passionate about delivering high quality homes, then this is the place for you…

Typical day as Technical Quality Manager

• Driving technical design and quality of our schemes through reviewing documentation and drawings as sufficiently describing the works and meeting Building Safety requirements, providing technical sign off where required.
• Managing inspections and reporting at key build stages (including up to handover and at the end of the defect liability period), referring to plans, photographing works, taking measurements and checking materials.
• Attending pre-construction site meetings and other technical project meetings to provide technical and quality input.
• Ensuring homes are delivered on time and programme risks managed, working closely with project teams, carrying out regular reviews on contractors’ progress of works against programmes and providing advice on handover dates and program risks.
• Regular monitoring and recording of inspections by Building Control and NHBC/Warranty, tracking issues raised and ensuring they are rectified. Supporting the teams to hold contractors to account for quality, workmanship and safety on our construction sites at all times.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a top ten Great Place to Work in the UK Employer!

You have

• Experience of the full development process with a residential developer, contractor or consultant in the construction or housebuilding industry. You’ll have a good technical knowledge in identifying defects, snags and general construction quality in new homes.
• An up-to-date knowledge of regulations, codes and standards, including materials, trades, methods and legal requirements.
• Hold a relevant degree (or equivalent professional experience) alongside a professional accreditation such as RICS, CIOB, ICWCI, RIBA or equivalent or be working towards this.
• As safety is of paramount importance, a detailed understanding of Health & Safety regulations, with experience of ensuring sites and assets remain safe. You’ll hold, or be prepared to work toward, a site safety accreditation such as CSCS or equivalent.
• You’ll have a good eye for detail, be a great influencer, with a good understanding of the external environment and our place within it.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• Full time, 37.5 hpw Monday to Friday (we’re open to agreeing a work pattern with you).
• This is a hybrid role, working on our development sites, from one of our national offices, and from home.
• A full current driving licence and access to a vehicle for work, we’ll pay for your mileage.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (includes bank hols and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website.

Find out more

Click APPLY NOW to see our Technical Quality Manager job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

You will oversee the team responsible for providing the revenues and benefits databases

You will be responsible for the monitoring, and the extraction and completion of all government returns for the Revenues & Benefit Service.

You are responsible for the Council’s statutory subsidy reporting requirements and to monitor and proactively manage expenditure, and safeguard and maximise housing benefit subsidy.

You will be responsible for the existing outsourced contract management, forming good working relationships with any third party appointed, and to assist in the completion of Government Returns, in monitoring performance in relation to expenditure for Revenues & Benefits.

This is a full time role on a Temporary basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

Join us as a Compliance Communications Manager

• This is an exciting opportunity which will give you the chance to use both your compliance knowledge as well as your creativity and communication skills
• You’ll deliver communications for the Compliance function, in-line with the bank’s policy and governance
• It’s a role which will see you working closely with senior managers, setting the tone from the top

What you'll do

In this key role, you’ll be designing and delivering a Compliance communications plan, in-line with business objectives and strategy. You’ll deliver internal compliance related communications, employee events and townhalls, all the while leveraging support and advice when applicable. We’ll also look to you to collaborate with other teams, such as C&I and Group Communications, and act as a valued and trusted strategic partner to the senior managers.

Additionally, you’ll be:

• Assisting in the creation of a strategic narrative and plans that support NatWest Markets' overall strategy and connect to the priorities of Compliance
• Identifying key compliance communications priorities through the provision of diagnostic, analysis and decision support
• Reacting to Compliance communications needs as required, providing sound advice, effective solutions and optimal channel selection to deliver the desired outcome
• Driving and drafting compliance content as part of the execution of the wider compliance plan
• Advising on the most appropriate metrics to measure the effectiveness of communications beyond engagement or click rates
• Contracting third party suppliers and managing the costs and services required effectively
• Establishing and deploying robust compliance communications frameworks which meet the strategic needs of the bank

The skills you'll need

We’re looking for someone with a good understanding of compliance risks as well as excellent communications, networking and influencing skills, at a senior level. Additionally, we’ll expect you to have strong project management experience, and experience of managing multiple stakeholders.

You’ll also need:

• Good understanding of compliance and conduct risk and the compliance regulatory environment
• Good working knowledge of different communications tools (e.g. Poppulo), channels and formats that can be deployed
• Excellent creative and innovative skills
• Excellent communication skills
• A structured and systematic approach to documenting processes and evidencing that communications have been scoped, drafted and measured for effectiveness in line with agreed processes

Join us an Electronic Trading Risk & Control Manager

• We're looking for someone with a commercial and strategic mindset to advise business and technology leads on the mitigation of electronic trading risks
• You’ll be running and improving our three electronic trading control life cycles; algorithm, automated control, and electronic platform
• It’s a chance to work with a variety of stakeholders, giving you a platform to raise your network and career profile across the business

What you'll do

This role will see you providing electronic trading risk expertise to enhance our global risk and control framework. We’ll look to you to review and assess our adherence to the relevant electronic trading policies, and assist with administering the electronic trading governance structure.

Your other key responsibilities will include:

• Investigating and responding to electronic trading risk issues, internal reviews and regulatory inquiries
• Performing independent real time monitoring of algorithmic trading activity
• Assessing existing automated controls for established and emerging risks, identifying gap and weaknesses in the control environment
• Delivering regulatory remediation in the electronic trading space
• Identifying and mitigating non-market risks inherent in the electronic trading businesses
• Collaborating with business risk managers to deliver the risk and control agenda for the business

The skills you'll need

To succeed in this role, you’ll need operational experience in an electronic trading business together with knowledge of financial services businesses, including investment banking. We’d also like you to hold a Science, Technology, Engineering or Mathematics degree, or appropriate analytical qualifications.

You’ll also need:

• Knowledge of financial services risk and control at different levels of an organisation
• A clear track record of delivery and the ability to work to deadlines and adapt to changing priorities
• The ability to think strategically and to develop targeted and intelligent solutions which are appropriate for the business

A Vacancy at Moorfields Eye Hospital NHS Foundation Trust.


Previous Applicants Need Not Apply

Moorfields is a leading national and international Trust providing high quality services to patients in partnership with other providers at a number of locations. The Trust has invested in its comprehensive approach to governance to match its ambition to improve eye care. The newly created post of Information Governance Manager for Research and Compliance joins a dynamic team supporting the Head of Information Governance to deliver great IG performance across clinical care, research, and education.

This is a great opportunity to develop your career by joining a world leading care provider with a record of innovation and teaching. The successful candidate will be a team player with a track record of best practice IG delivery in a care provider or research environment, and will be able to demonstrate how good IG compliance supports care now and in the future

The IG Managerfor Research and Compliance willsupport colleagues at all levels tofacilitatechange as part of the Trust’s ambition to use data efficientlyand effectively supporting strategicinnovationtodeliverclinicaltransformationin the short,mediumand long terms. Workingwithpartnersinthe UKand beyond, the post holder will be supported to develop in role and contribute to wider developments at Trust and in collaboration with providersand other stakeholdersin the care system. The IG team is based at CityRoad, butwill move to the St Pancras site in time.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.


• Coordinate and manage IG operations in support ofresearch,keeping the Head of IG, the DirectorforResearch,and the Chief Operating Officer for INSIGHT apprised ofoutcomesand escalating issues asappropriate.
• Provide expert and specialist IG advice andexpertiseon health research and related data access initiatives, developing high-quality,user-friendlyandaccurateguidance in a range of formats.
• Provideexpertiseand advice on research management and proposals (grant applications), including research ethics and data sharing/licensing and/or service agreements involving personal data,liaisingwith the Head of IG and Moorfields General Counsel whereappropriate.
• Manageinformation assetaccessionand informationsecurity reviews relating toresearch proposals, including Informationriskassessments,dataprotectionimpactassessments for new and existing research systems/processes/projects involving processing of data, ensuring that proposals are compliant and in the required format forapproval.
• Ensureresearch relatedpolicies, procedures and guidelines are compliant withdataprotection legislation andare implementedeffectivelyand efficientlyacross theresearch function.
• Assess and report on the discharge ofproceduresandprocessestoidentifygaps in current practice, and whererequiredmake recommendations.
• Work with themanagers andprincipleinvestigatorsto ensure the maintenance oftheir entries to theinformationasset register.
• Develop and providetailoredIG training and guidance forresearch colleagues.
• Investigate and report on IG complaints and incidents in line with Trust policy asrequired, particularly where theyare linkedto research.


• Coordinate, develop and reviewappropriate information-sharingprotocols that provide clarity of purpose and enable streamlining of information disclosure routes.
• Ensure theTrust iscompliant with legislative requirement for data sharing or licensing.
• Supportresearch leadershipwith the production of IG related data and reports, including for Moorfields Research Management Committee, Research Governance Committee, and for HDRUK purposes.
• Provide input to the Trust’s IG and corporate risk registers and reporting requirements.
• Manage the NHS Data Security and Protection Toolkit (DSPT)activity, including the collation and provision of evidence, and coordination of returns.
• Assist with DPA requests relating to research (including requests that overlap between the DPA and theFoIA) and respond to DPA complaints where necessary.
• Toassistthe Head of IG with IG Departmental work planning.This includes planning and coordinating specialist project advice and technical support,planningand coordinating specialist advice and guidance.
• There is an expectation that the postholder maybe responsible forcontractors/consultants hired to undertake a discrete piece of service work, and/or agency temporary staff.
• Monitor andsupport internal and managementauditof researchprocesses toidentifyIGgaps or weaknesses in current practices or systems.Ensure all recommendationsare implementedto deliver an improvement intheresearch functiondelivery.
• Provide leadership for, andtheIG elementofresearch governancegroups, ensuring terms of references are up to date and aligned with other governance structures at the Trust
• Manage,supportand developtheInformation Compliance Officer.
• AttendexternalInformation Governance andResearchForums to develop strong and productive relationships with Information Governance leads in other NHS organisations and with wider stakeholders and to help influence the national policy agenda on Information Governance.




This advert closes on Friday 8 Nov 2024

Coordinate and manage IG operations in support of research, keeping the Head of IG, the Director for Research, and the Chief Operating Officer for INSIGHT apprised of outcomes and escalating issues as appropriate. Provide expert and specialist IG advice and expertise on health research and related data access initiatives, developing high-quality, user-friendly and accurate guidance in a range of formats. Provide expertise and advice on research management and proposals (grant applications), including research ethics and data sharing/licensing and/or service agreements involving personal data, liaising with the Head of IG and Moorfields General Counsel where appropriate. Manage information asset accession and information security reviews relating to research proposals, including Information risk assessments, data protection impact assessments for new and existing research systems/processes/projects involving processing of data, ensuring that proposals are compliant and in the required format for approval. Ensure research related policies, procedures and guidelines are compliant with data protection legislation and are implemented effectively and efficiently across the research function. Assess and report on the discharge of procedures and processes to identify gaps in current practice, and where required make recommendations. Work with the managers and principle investigators to ensure the maintenance of their entries to the information asset register. Develop and provide tailored IG training and guidance for research colleagues. Investigate and report on IG complaints and incidents in line with Trust policy as required, particularly where they are linked to research. Coordinate, develop and review appropriate information-sharing protocols that provide clarity of purpose and enable streamlining of information disclosure routes. Ensure the Trust is compliant with legislative requirement for data sharing or licensing. Support research leadership with the production of IG related data and reports, including for Moorfields Research Management Committee, Research Governance Committee, and for HDRUK purposes. Provide input to the Trusts IG and corporate risk registers and reporting requirements. Manage the NHS Data Security and Protection Toolkit (DSPT) activity, including the collation and provision of evidence, and coordination of returns. Assist with DPA requests relating to research (including requests that overlap between the DPA and the FoIA) and respond to DPA complaints where necessary. To assist the Head of IG with IG Departmental work planning. This includes planning and coordinating specialist project advice and technical support, planning and coordinating specialist advice and guidance. There is an expectation that the postholder may be responsible for contractors/consultants hired to undertake a discrete piece of service work, and/or agency temporary staff. Monitor and support internal and management audit of research processes to identify IG gaps or weaknesses in current practices or systems. Ensure all recommendations are implemented to deliver an improvement in the research function delivery. Provide leadership for, and the IG element of research governance groups, ensuring terms of references are up to date and aligned with other governance structures at the Trust Manage, support and develop the Information Compliance Officer. Attend external Information Governance and Research Forums to develop strong and productive relationships with Information Governance leads in other NHS organisations and with wider stakeholders and to help influence the national policy agenda on Information Governance.

Compliance and Quality Assurance Manager for Regulated Service & Resources needed in East London

The rate is £36.05ph PAYE

This is a temporary role

The reference number is: RQ1398469

The successful candidate will be responsible for taking a proactive approach in overseeing Ofsted registration of supported accommodation providers as per The Supported Accommodation Regulation 2023 and quality assuring children’s placement/homes.

The role will monitor, and improving the standards of homes for children by undertaking quality assurance visits and ensuring accommodation providers we use are Ofsted Registered as per the above regulation and monitoring and improving the standards of homes for children and young people.

The post holder will ensure the highest quality of service delivery in terms of the care, support and health & safety within the homes our children reside in that meets Ofsted’s minimum quality standards.

The post holder will contribute in ensuring placement stability for children in our care, as well as ensuring all homes provider’s compliance documents and policies are gathered, reviewed and kept securely.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

What's involved with this role:

Interim Customer Care & Quality Manager

Reference no: CLA TCL 0009 6CEC / 1

Pay Rate: £25.48 per hour PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 6 months

City: CROYDON, LONDON

Croydon office Tues/Wed/Thurs. Home working on Mon/Fr

Role would have a team leader reporting into the who has approx 9 direct reports who are the customer and quality exec who log the defects.

The role is the manager position to ensure the TL and team log and complete all defects in the agreed timescales and work collaboratively with the construction teams to escalate where needed for swift resolution. A strong manager who could pick it up quickly with strong transferable skills. They definitely need to be strong on CRM, excel and reporting.

Qualifications:

A degree in business administration or a related field is often required.

Knowledge:

Knowledge of defect management as they may struggle otherwise with knowing what is wrong with the process/team etc.

Experience:

Experience in customer service, management, or quality assurance can also be beneficial.

Skills & Abilities:

Excellent communication and leadership skills
Ability to analyse data and make decisions based on their findings.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: CLA TCL 0009 6CEC / 1


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Supply Assurance Manager

Location: London

Contract: Temporary (2 month initial)

Rate: £32 Per Hour Umbrella (PAYE Inc. £28.69, PAYE Exc. £25.60)

Start date: ASAP

*Hybrid Working*

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a prominent local authority in London for a dedicated and skilled Supply Assurance Manager. This role will focus on managing the local authority's supply chain assurance, financial systems, and complex data analytics to support high-level operational production. The successful candidate will play a pivotal role in driving strategic decision-making, identifying cost efficiencies, and ensuring compliance with regulatory and governance standards. As a key contributor to community wealth-building initiatives, this role also involves delivering training, insights, and reports across procurement and supply functions to promote best practices and align with the authority's progressive procurement strategy.

Main responsibilities

• Conduct and manage supply chain assurance, financial systems analysis, and analytics for high-level operational production. Oversee data-driven insights and complex supply maintenance activities, flagging any operational concerns in a business partner approach.
• Generate, analyse, and present key metrics, performance indicators, and reports across procurement, contracts, risk assessments, and spend analysis. Ensure data is accurate, secure, and accessible, leveraging digital tools to present user-friendly insights for organisational stakeholders.
• Track budgets, spending, and variances while identifying opportunities for cost reduction and efficiency improvements. Support strategic decision-making through financial appraisals, savings analysis, and total cost of ownership evaluations.
• Ensure adherence to regulatory, legislative, and governance standards in supply management. Maintain compliance with data protection, confidentiality, and community-focused initiatives.
• Design and deliver guidance, training, and presentations for users on procurement and supply functions. Tailor materials to ensure alignment with governance, audit requirements, and organizational policies, promoting best practices across the procurement field.

Candidate Requirements

• Relevant qualification at Ofqual Level 5 (e.g., HND or higher) or equivalent professional accreditation. Desirable qualifications include personnel or project management certification from CMI, ILM, APM, or similar.
• Proven experience in financial management and e-invoicing systems within a large organisation, with hands-on work in supply assurance, analytics, and fraud management.
• Advanced skills in data analysis, dashboard creation, and managing systems/databases to drive innovation and support corporate objectives.
• Demonstrated success in managing dispersed teams, delivering complex projects on time, and motivating staff to achieve performance targets.
• Strong ability to address and resolve complex issues diplomatically, ensuring policy implementation and effective communication with stakeholders.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Customer Care & Quality Manager needed in Croydon

The rate is £25.48ph PAYE

This is a temporary role

The reference number is: 0009 6CEC / 1

The successful candidate will lead and manage the Customer Care & Quality Team responsible for logging all defects and ensuring correct policies, procedures and requirements are in place to ensure the best quality new home for customers at the point of handover from delivery.

The role is responsible for benchmark snagging and handover standards, working closely with key stakeholders to ensure the standards are met and defects resolved in a timely manner. What we are looking for: Ideal candidate will have experience delivering excellent customer service in a customer focused organisation. We are looking for someone with great attention to detail, comfortable with working in a fast paced environment and proven ability to lead and manage a high performing team.

Key Responsibilities:

• Manage the team of Customer Care & Quality Executives ensuring KPIs, objectives and targets are met
• Work closely with Delivery Team to ensure contractors are being managed to complete works within the agreed timescales
• Motivate, inspire, coach and develop individuals to achieve outstanding performance through personal leadership style and behaviour
• Responsible for setting and documenting the handover Standards agreed in the Employer Requirements and working with
• Delivery to ensure these are met

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Supply Assurance Manager needed in North London

The rate is £28.00ph PAYE

This is a temporary role

The reference number is: RQ1393530

The successful candidate will undertake day-to-day operational production management and upkeep supply assurance and insight work including financial systems, analytics and supply maintenance work of a more complex nature demonstrating your advanced level skills.

They should have the ability to operate processes and systems with a business partner approach, flagging concerns as necessary.

Activity will include, but is not limited to, commercial analysis and management information, demonstrating high level skills and creativity and imaginative thinking with proper consideration of governance, regulation and law across the breadth of specialist disciplines within the service and supporting the organisational need:

• Audit control lists, reports and actions, updating service management as needed
• Benchmarking and market research, presented and summarised qualitatively
• Business benefit realisation tracking and analysis
• Categorising, prioritising and assessing organisational needs, capabilities and gaps

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Due to our continued growth, FM Conway is recruiting for a dynamic Fleet Compliance Manager to join our thriving Transport division. In this key role, you'll oversee the compliance of EU driver and vehicle tachograph regulations, covering our entire fleet across East and South London. This is a permanent, full-time position based from our Purley Oaks depot.

The duties of the Fleet Compliance Manager role will include:

- Reporting to the Senior Transport Manager regarding the levels of fleet compliance

- Managing the compliance of driver domestic hours regulations and road transport working time regulations

- Undertaking regular vehicle gate checks on company vehicles

- Improving regulations of compliance within the Transport division

- Making regular depot visits to manage the compliance of vehicle defect reporting

What skills and experience do you need?

The successful candidate will understand EU driver and tachograph regulations. You will have knowledge of UK driving legislation, traffic laws and will have experience in a transport related environment. A full UK driving license is required and knowledge of compliance for a large fleet of vehicles is desirable but not essential.

What benefits will you receive?

As our Fleet Compliance Manager we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, private healthcare, contributory pension scheme, life assurance and a wide range of shopping discounts though our Rewarding Great People platform. We also offer a range of health and well-being benefits including a 24-hour advice line and support from our mental health first aiders.

A brief introduction to FM Conway and our Transport Division

FM Conway is a family run business with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. As a family business the heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.

FM Conway manufactures a comprehensive range of high-quality aggregates, asphalt and concrete products for use on the UK's highway network as well as for other construction and maintenance projects. To serve our clients we have developed a portfolio of specialised manufacturing plants and a large fleet of delivery vehicle which include HGV’s and LGV’s. We are extremely proud of what our Transport division had achieved over the past 60 years, utilising our self-delivery model, with our own in-house teams and vehicles we ensure that road users can get back to the network with minimal delay or disruption.

So if you would like to Join our Family as our Fleet Compliance Manager then please click ‘apply’ today.

Closing Date: 16/11/2024

FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. EDI-Strategy

 At our heart we are a family that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for.

 We look forward to receiving your application!

Proud member of the Disability Confident employer scheme

Please review the attached Job Description and Person Specification for further details regarding this role.