Total 157 Manager level Others job vacancies in Kingston upon Thames, London, KT2 5BQ

This post is a key position in the general management structure in the division providing support to the Divisional Director and Divisional Director of Operations for Surgery, Anaesthetics, Critical Care and Associate Services (SACCAS).

Reporting to the Divisional Director of Operations, the General Manager will be responsible for the operational leadership, delivery and performance of services in line with expected objectives, Policies and governance processes for service and clinical quality, business planning, financial (Income & Expenditure) plans and budget management. The GM will have identified delegated responsibility for operational management of services, ensuring the effective implementation of national and local strategies and the delivery of service objectives within available resources on all sites (both within and outside the trust) within the remit of the division.

The General Manager will work with other Divisional leaders to provide leadership and direction for the division ensuring that this supports the Trust’s strategic vision for high quality patient-centred care, and excellence in education and research. The candidate will ensure that effective management and delivery underpins the leadership of the division and that the Divisional Director is supported to ensure that leadership decisions are translated into transforming and delivery of services.

OPERATIONAL PLANNING AND DELIVERY
• • To be responsible for the operational management of all services within the division, through the divisional director, on behalf of the trust.
• Work closely with internal teams to devise systems proactively to manage service demands and ensure that these are fully implemented.
• Initiate regular review of services within the division and work with the divisional director to ensure new developments are appropriately resourced through the business planning process.
• Monitor activity in relation to agreed Service Level Agreement (SLA) as and national access targets and implement immediate corrective action in relation to any significant under/ over-performance.
• Respond in a timely fashion to frequent and unpredictable day-to-day operational issues as required. Liaise directly with patients and staff to resolve urgent concerns, including resolving stressful or distressing situations.
• To participate in the senior manager on-call rota
• Provide leadership of emergency and business continuity planning across the division.
• Lead the development of the performance management framework and ensuring its implementation to deliver national and local performance targets within the Division.
• • Developing and supporting service redesign and quality initiatives.
• Produce reports as required internally and externally on a routine and ad hoc basis

North Middlesex University Hospital NHS Trust is a medium sized District General Hospital based in Edmonton in Enfield, North London. We serve a diverse multicultural population largely from the London boroughs of Enfield and Haringey. Many of our patients live in wards that are within the 5% most deprived in the UK and a large proportion of our patients were born abroad. This makes it both a fascinating and a challenging hospital to work in.

Over the last decade we have rebuilt almost all of the hospital and now have facilities that we are proud to work in. We employ just over 3,000 staff, more than half of whom live locally. We encourage apprenticeships from the local community and work closely with our local Health Watch.

In our most recent CQC report (2019) we are still found to ‘require improvement’, but the report noted the achievements since the previous report, with a positive shift in culture and quality. Our Trust vision and objectives show our aspirations to develop towards ‘Good’ and ‘Outstanding’.

DELIVERY OF SAFE, HIGH QUALITY PATIENT CARE
1. 1. Create an environment within the Division that makes care, safety and patient satisfaction everyone’s first concern. There will be an emphasis on learning from the results of patient feedback and risk management systems to drive continuous service improvement and the reduction of risk.
2. Ensure that high quality clinical services are delivered in line with the Trust’s Quality Strategy and available financial resources.
3. Be proactive and innovative in leading the development and implementation of the Division Patient/Parent Involvement strategy, ensuring there are mechanisms to seek feedback to help improve/develop services. The post holder will listen and take action to address concerns identified through a range of tools including the annual patient survey, real time patient feedback systems, PALs and formal complaints, providing regular feedback to patients, parents and staff on action taken with training and support for staff where appropriate.
4. Work closely with and empower clinicians to achieve optimal decisions for overall patient care.
5. Support clinicians to build pathways that are patient-centred and working with patients as partners in the delivery of excellent healthcare.
6. Promote and supporting the delivery of national and local healthcare standards as one of the ways of raising healthcare standards for all.
7. Utilise benchmarked data to compare performance with similar organisations to ensure continuous improvement and service development.
8. Be responsible for ensuring that the Division’s complaints process complies with national standards. Communicate sensitive and often contentious information to patients, families and staff, including chairing local resolution meetings as required.


This advert closes on Friday 29 Nov 2024

DELIVERY OF SAFE, HIGH QUALITY PATIENT CARE Create an environment within the Division that makes care, safety and patient satisfaction everyones first concern. There will be an emphasis on learning from the results of patient feedback and risk management systems to drive continuous service improvement and the reduction of risk. Ensure that high quality clinical services are delivered in line with the Trusts Quality Strategy and available financial resources. Be proactive and innovative in leading the development and implementation of the Division Patient/Parent Involvement strategy, ensuring there are mechanisms to seek feedback to help improve/develop services. The post holder will listen and take action to address concerns identified through a range of tools including the annual patient survey, real time patient feedback systems, PALs and formal complaints, providing regular feedback to patients, parents and staff on action taken with training and support for staff where appropriate. Work closely with and empower clinicians to achieve optimal decisions for overall patient care. Support clinicians to build pathways that are patient-centred and working with patients as partners in the delivery of excellent healthcare. Promote and supporting the delivery of national and local healthcare standards as one of the ways of raising healthcare standards for all. Utilise benchmarked data to compare performance with similar organisations to ensure continuous improvement and service development. Be responsible for ensuring that the Divisions complaints process complies with national standards. Communicate sensitive and often contentious information to patients, families and staff, including chairing local resolution meetings as required.

Service and Project Management Responsible for the operational management and coordination of the core professional support and development services delivered across the workforce arm of the Medical Directors Office, including medical appraisal and revalidation, job planning, and performance based reward schemes. To develop, establish and oversee the maintenance of robust and integrated service management and administrative systems and procedures to ensure efficient and effective operation of the services across the Trust. To plan and oversee multi-layered service improvement projects in response to performance indicators or changes in national policy or local requirements. To design and oversee the production of accurate and high quality reports and information on a regular basis in order to inform the strategic decisions and operational activities of senior management and the clinical workforce alike. To devise, adopt and implement any new reporting arrangements required by emerging national policy or local strategic or operational needs. To implement and manage agreed quality assurance systems and activities in line with national guidelines and to identify, plan and coordinate appropriate service improvement projects in response to performance across quality assurance metrics. To undertake additional research, audit and other project work linked to the managed services as directed by the Operational Delivery Manager. To monitor any internal fitness to practise investigation processes in response to GMC requests, including maintaining standards in process and good record keeping in line with GMC and local policy. To implement on the behalf of the Responsible Officer and MDO senior management team and lead on specific projects as directed. Resource Management Responsible for the management of the service delivery team, including responsibility for training and development and performance management. Provide direction to the internal team to utilise their strengths and attributes to maximum effect to achieve objectives, ensuring they meet expected levels of performance and receive appropriate support and development. Communications & Relationship Management To support the resolution of complex and sensitive issues where escalated by the service administrators, often acting as a mediator and providing expert advice where needed. To promote supportive and positive relationships between the internal MDO team and the medical and dental professional body at the Trust, running a service that is client focused and responsive. To draft and disseminate appropriate communications across the Trust, informing and engaging clinical and management staff with programme aims, progress and changes, and often dealing with complex and sensitive issues. To provide training to medical, dental and management staff across the Trust related to the professional requirements of medical appraisal, revalidation, job planning and performance based awards programmes, and the IT systems and processes in place to support staff in complying with national requirements. To provide management leadership in achieving service and programme aims through influence, negotiation and persuasion across diverse groups of clinicians, especially where colleagues are facing competing priorities in achieving professional regulatory requirements. Draft appropriate material for the MDO pages of the Trust intranet site and manage the team of administrators to ensure these pages remain up to date and relevant. Liaise with external bodies including the GMC, NHS England and the Royal Colleges in adopting best practice and complying with reporting requirements, as directed by the Head of Service Contribute to an aligned approach with colleagues across partner organisations within Kings Health Partners in the development of quality standards and the delivery of core services. Information & Systems Management Responsible for proactively planning system changes to ensure that system inputs and outputs are designed to facilitate the Trusts participation in and compliance with changes in national policy and reporting requirements, including interpreting new guidance and recommendations To ensure accurate and fit for purpose data management and reporting systems are in place to enable senior management to monitor programme progress and compliance with national standards, including key metrics in monitoring and evaluating the quality of the core services across the Trust. Other Responsibilities To keep updated with developments, changes in legislation and updated national guidelines in relation to all medical workforce matters Ensure adherence to confidentiality of personal data in accordance with the Data Protection Act across all managed services Any other duties commensurate with the grade to ensure the smooth running of the Medical Directors Office To adopt a team approach to their duties in close liaison with the senior members of the core team, human resources and clinical departments in enabling the senior team, on behalf of the Trust, to meet their obligations under the relevant legislation

The Professional Support Services team within the Office of the Chief Medical Officer at Guy's and St Thomas' NHS foundation trust wishes to appoint a Deputy Manager for the Professional Support Services team, which support and deliver the Revalidation, Job planning and appraisal function of the CMO office. The post holder will work as part of a dynamic team in delivering an effective service.

The Deputy Manager - Professional Support Services is responsible for managing robust and effective systems and processes to support the deliveryof the suite of professional support and development services delivered by the CMO Office, including medical appraisal, job planning, performance based awards schemes and other workforce related programmes of work.

As a key member of the service delivery team within the office, the post holder will manage a comprehensive and high quality project and service function in line with national policy requirements while continuing to meet the changing needs of the Trust’s medical and dental professionals. Importantly, they will provide critical management support to senior leadership in delivering against external reporting requirements and emerging programmes of work at national and local levels through the interpretation of guidance and the development of aligned processes.



This post holder will work within a multidisciplinary team and will require well developed organisational skills and the ability to handle queries in a sensitive manner. The role requires the exercise of initiative, and will include the deployment of sound judgement, problem solving and process focused skills in order to coordinate and report on a variety of time limited projects linked to the development of new processes.

Guy’s and St Thomas’ NHSFT comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with KCL in 2007, as well as dedicated clinical research facilities.

We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.

We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients.

Service and Project Management

· Responsible for the operational management and coordination of the core professional support and development services delivered across the workforce arm of the Medical Director’s Office, including medical appraisal and revalidation, job planning, and performance based reward schemes.

· To develop, establish and oversee the maintenance of robust and integrated service management and administrative systems and procedures to ensure efficient and effective operation of the services across the Trust.

· To plan and oversee multi-layered service improvement projects in response to performance indicators or changes in national policy or local requirements.

· To design and oversee the production of accurate and high quality reports and information on a regular basis in order to inform the strategic decisions and operational activities of senior management and the clinical workforce alike.

· To devise, adopt and implement any new reporting arrangements required by emerging national policy or local strategic or operational needs.

· To implement and manage agreed quality assurance systems and activities in line with national guidelines and to identify, plan and coordinate appropriate service improvement projects in response to performance across quality assurance metrics.

· To undertake additional research, audit and other project work linked to the managed services as directed by the Operational Delivery Manager.

· To monitorany internal fitness to practise investigation processes in response to GMC requests, including maintaining standards in process and good record keeping in line with GMC and local policy.

· To implement on the behalf of the Responsible Officer and MDO senior management team and lead on specific projects as directed.

Resource Management

· Responsible for the management of the service delivery team, including responsibility for training and development and performance management.

· Provide direction to the internal team to utilise their strengths and attributes to maximum effect to achieve objectives, ensuring they meet expected levels of performance and receive appropriate support and development.

Communications & Relationship Management

· To support the resolution of complex and sensitive issues where escalated by the service administrators, often acting as a mediator and providing expert advice where needed.

· To promote supportive and positive relationships between the internal MDO team and the medical and dental professional body at the Trust, running a service that is client focused and responsive.

· To draft and disseminate appropriate communications across the Trust, informing and engaging clinical and management staff with programme aims, progress and changes, and often dealing with complex and sensitive issues.

· To provide training to medical, dental and management staff across the Trust related to the professional requirements of medical appraisal, revalidation, job planning and performance based awards programmes, and the IT systems and processes in place to support staff in complying with national requirements.

· To provide management leadership in achieving service and programme aims through influence, negotiation and persuasion across diverse groups of clinicians, especially where colleagues are facing competing priorities in achieving professional regulatory requirements.

· Draft appropriate material for the MDO pages of the Trust intranet site and manage the team of administrators to ensure these pages remain up to date and relevant.

· Liaise with external bodies including the GMC, NHS England and the Royal Colleges in adopting best practice and complying with reporting requirements, as directed by the Head of Service

· Contribute to an aligned approach with colleagues across partner organisations within King’s Health Partners in the development of quality standards and the delivery of core services.

Information & Systems Management

· Responsible for proactively planning system changes to ensure that system inputs and outputs are designed to facilitate the Trust’s participation in and compliance with changes in national policy and reporting requirements, including interpreting new guidance and recommendations

· To ensure accurate and fit for purpose data management and reporting systems are in place to enable senior management to monitor programme progress and compliance with national standards, including key metrics in monitoring and evaluating the quality of the core services across the Trust.

Other Responsibilities

· To keep updated with developments, changes in legislation and updated national guidelines in relation to all medical workforce matters

· Ensure adherence to confidentiality of personal data in accordance with the Data Protection Act across all managed services

· Any other duties commensurate with the grade to ensure the smooth running of the Medical Director’s Office

· To adopt a team approach to their duties in close liaison with the senior members of the core team, human resources and clinical departments in enabling the senior team, on behalf of the Trust, to meet their obligations under the relevant legislation


This advert closes on Sunday 17 Nov 2024

Please see the attached Job Description and Person Specification for more information on the role requirements and duties

General Manager

Calling all experience embracers and foodie connoisseurs – there’s a new job in town. It takes a special kind of person to join us here at Côte as a General Manager. Do you think you’ve got what it takes to share joy and make it special for your team and guests? Are you the kind of person who always thinks about the big picture? Are you not afraid to roll your sleeves up and get stuck in?

Our General Managers create unforgettable experiences for all our guests, so they walk away with a memory, not just a meal. From the smile that greets them, to the perfect setting, that first crisp drink, to a menu that delights. That effortless, seamless service is our General Managers mission.

The good stuff.

• Every shift you work, we’ve got you covered with meals from our employee menu (thanks Chef)!
• Annual salary plus a discretionary bonus paid quarterly
• We pay all our teams fortnightly because who doesn’t love a payday?
• Permanent contract, working 48 hours per week
• Treat yourself, family and friends to 100% on food and drink at any Côte
• After 1 years’ service with us, you will be able to join the Bupa health cash plan scheme
• We love meeting new people who share our passion of making it special, which means you can earn a bonus for every time you successfully refer people to join Côte (T&C apply)
• We’re here for the curious, so it’s no surprise there are loads of opportunities when it comes to internal development programmes, we have some big plans coming this year!
• Company pension scheme & life assurance scheme
• Employee assistance program – 24/7 support and advice for health, wellbeing, and financial issues
• Access your next pay early through our Wagestream partnership

And we are nowhere near done yet. We are currently working some big things here, giving you what really matters. Watch this space.

Bonjour, we’re Côte.

We believe life should be full of flavour. Yes, we’re foodies – but we’re actually in the business of making memories. Founded in Wimbledon in 2007 with a mission to deliver quality, French-inspired food, extraordinary service, and a whole-hearted enjoyment of life, we now have a 3,000-strong team and 85 restaurants (and counting) across the UK.

There are so many reasons to join Côte.

We’re on an exciting new journey – and our team will play a huge part in making it happen. That means when you’re with us, every day is an opportunity to aim higher. Because we’re invested in your development, so you’ll get out as much as you put in. And we encourage you to bring your unique flavour to work, because we value the diversity of our teams. Best of all, the work you do brings joy to others. Sound good? Maybe you belong with us. #CotePR

Restaurant General Manager

Newcastle upon Tyne

£38,000 - 42,000 + Fantastic Benefits

Are you ready to lead and inspire a team in one of the most loved restaurant brands? We are looking for an experienced and passionate Restaurant General Manager (RGM) to take charge in one of our dynamic restaurants. This is not just a job - it's an opportunity to shape a high-performing team, deliver world-class guest experiences, and drive business success. If you thrive in a fast-paced environment and are ready to make a real impact, this role is for you.

What You'll Be Doing

• Leading a team of managers and staff at all levels, ensuring the restaurant runs like clockwork.
• Creating a people-first culture, motivating your team to reach their full potential.
• Building long-term success through strong leadership and robust performance management.
• Driving commercial success by focusing on sustainable profit growth and sales metrics.
• Ensuring the guest experience is second to none - your leadership will guarantee every guest leaves happy.
• Taking ownership of Health & Safety, ensuring the safety of guests, team members, and visitors at all times.

What You'll Need

• Proven leadership experience, ideally in a fast-paced restaurant or retail environment.
• Strong commercial acumen - you know how to drive profitability and growth.
• Exceptional communication and coaching skills - you'll be inspiring and developing your team every day.
• A passion for delivering an outstanding guest experience and a keen eye for detail.
• The ability to adapt, make decisions and take responsibility for your restaurant's success.

What's in it for You?

• Competitive salary of £38,000 -£42,000 depending on experience.
• Excellent benefits package, including opportunities for career progression and personal development.
• A chance to be part of an industry-leading brand that values people as its greatest asset.

If you're ready to lead, inspire, and make a difference, apply now! Let's take your career to the next level in one of the most exciting roles in the restaurant industry.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:

Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

A Vacancy at University College London Hospitals NHS Foundation Trust.


We are excited to recruit an experienced healthcare leader to join UCLH as General Manager for Head & Neck and Thoracic Surgery. This is a pivotal role within a fast-paced department. It is ideal for a confident and ambitious operational manager wishing to join a highly dedicated award-winning MDT team.

As a senior member of the management team, you proactively identify and drive improvement opportunities. This work will cover a wide range of services and challenges in the inpatient and outpatient settings, within our medical and administrative teams. The post demands a comprehensive understanding of cancer performance as well as a passion for managing advances in treatment pathways. You will operationally lead the delivery of urgent cancer care across the North Central London and North East London Cancer Networks.

Excellent HR, financial and performance management skills will be essential to the job, and we are also looking for creativity, energy and compassion. Leading on change management will also be paramount for the post holder to achieve improvement in process and patient outcomes.

Successful candidates will have substantial service development and staff management experience. Other skills will include a high level of emotional intelligence, brilliant communication team-working and organisation skills, as well as excellent problem-solving abilities.

Service Improvement
Drive continuous service improvements to ensure high-quality care, strong financial performance, and efficient delivery. Collaborate with senior leaders to meet national targets and lead strategic projects.

Cancer and RTT Performance
Lead performance management for Head & Neck and Thoracic surgery, ensuring all internal and external performance targets are met. Embed learning from breaches.

Financial Management
Manage service budgets, ensuring optimal resource use and maintaining financial control. Monitor financial and performance targets, addressing variances and coordinating with other budget holders. Identify CIP and revenue opportunities, and lead the cost pressure processes.

Stakeholder Engagement
Collaborate with partners in NCL/NEL, chair meetings, and ensure SLAs and job planning are aligned to improve patient pathways and experience.

The Deputy Divisional Manager will support the post holder in delivering these responsibilities.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

National Hospital for Neurology and Neurosurgery

Royal National ENT and Eastman Dental Hospitals

University College Hospital Grafton Way Building

Royal London Hospital for Integrated Medicine

University College Hospital Macmillan Cancer Centre

The Hospital for Tropical Diseases

University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.


This advert closes on Thursday 21 Nov 2024

Proud member of the Disability Confident employer scheme

We have an exciting opportunity for a General Manager to join us here at Buzz Bingo. This is a Bench role which may involve working across South East London and Kent so mobility is key. The salary for the role is up to £50,000 p/a depending on experience and we are particularly interested in hearing from anyone with a multi site gambling, leisure or hospitality background. The role is 44 hours per week and includes a heavy mix of evening and weekend working patterns.

Join Our Team of Remarkable People

At Buzz Bingo, together we’re on a mission to be the Nation’s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we’ll support your professional goals, give you what you need to thrive, and celebrate your success along the way!

We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other.

The Role You’ll Play

As General Manager you will have overall responsibility and accountability for achieving the Club EBITDA and Operating Profit Budget, and all financial targets. You will implement a centrally generated brand strategy flawlessly at a local level and ensure a consistent delivery of the Buzz Bingo Brand Values at each stage of the customer journey, whilst leading and inspiring your team to create a culture of exceptional customer service.

Hit the Jackpot with Our Benefits

In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We’ll help you build your skills and career as you work with us in a business that never stands still. That means you’ll have access to:


Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
My Eva – an online financial expert to help with any money-related matters
Buzz Brights Apprenticeships at management level
Buzz Learning, our digital learning platform with access to 100s of online courses
Access to Trained Mental Health Advocates for advice on your mental wellbeing
Staff discount 50% off bingo tickets, food & soft drinks
Refer a Friend Scheme
Pension Scheme


The Winning Combination We’re Looking For


You have a track record of delivering high levels of customer service & profit delivery within the leisure, hospitality, or retail industry
You bring business awareness to decision making and understand the commercial drivers of the business
A relentless focus upon customer service standards with strong attention to detail
A flexible approach to managing, motivating and influencing
Effectively involves the team in maintaining standards and solving problems
You are prepared to make tough people decisions
Committed to your own and other's development
You are able to manage and drive new initiatives through others
Keep the focus on customer service even when under pressure and show resilience
You consistently invite and respond to customer feedback
A commitment to gaining a comprehensive knowledge and understanding of the business and all Gaming and Licensing Laws


As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team.

Applicants must be 18+

#BB1

Residential Manager - New Opening

Salary - £45,000 - £50,000

Working Pattern - Monday - Friday operation

Location - SE16

A prestigious new development is looking for a Residence Manger to deliver 5 star service and standards; managing the facilities & concierge team whilst providing a high level contact for all residents.

What we are looking for:

The ideal candidate will have an excellent track record of building, managing and maintaining relationships with the clients/team in a high-level setting. You will be a problem solver with a desire to deliver the best service. The ideal candidate may be a 5* hotel manager or assistant hotel manager looking for a new challenge. Or a Head Concierge looking for their next career move from a residential setting. You must be comfortable and thrive/enjoy dealing with the residence community as well as working closely with the developer.
There is an arrangement with a local Leisure club for the residences and the building boasts a roof garden and club room

Must have:

• Experience of working as Manager/Operation manager in a leading organisation that is renowned for 5* customer service.
• Strong communication skills and ability to build strong relationships with clients/guests/residents
• Facilities experience, health and safety knowledge, technical knowledge of a residents infrastructure - this is a new build so their will be snagging etc..
• Track record of delivering first-class customer service
• Knowledge and proven capability of all HR processes

The client is looking for an ambitious individual as there is opportunity for growth with this role and the developer with opportunity to take on more once this residence has opened. They are keen to see candidates who are career minded.

Property Management degree is desirable but not essential.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

General Manager

Calling all experience embracers and foodie connoisseurs – there’s a new job in town. It takes a special kind of person to join us here at Côte as a General Manager. Do you think you’ve got what it takes to share joy and make it special for your team and guests? Are you the kind of person who always thinks about the big picture? Are you not afraid to roll your sleeves up and get stuck in?

Our General Managers create unforgettable experiences for all our guests, so they walk away with a memory, not just a meal. From the smile that greets them, to the perfect setting, that first crisp drink, to a menu that delights. That effortless, seamless service is our General Managers mission.

The good stuff.

• Every shift you work, we’ve got you covered with meals from our employee menu (thanks Chef)!
• Annual salary plus a discretionary bonus paid quarterly
• We pay all our teams fortnightly because who doesn’t love a payday?
• Permanent contract, working 48 hours per week
• Treat yourself, family and friends to 100% on food and drink at any Côte
• After 1 years’ service with us, you will be able to join the Bupa health cash plan scheme
• We love meeting new people who share our passion of making it special, which means you can earn a bonus for every time you successfully refer people to join Côte (T&C apply)
• We’re here for the curious, so it’s no surprise there are loads of opportunities when it comes to internal development programmes, we have some big plans coming this year!
• Company pension scheme & life assurance scheme
• Employee assistance program – 24/7 support and advice for health, wellbeing, and financial issues
• Access your next pay early through our Wagestream partnership

And we are nowhere near done yet. We are currently working some big things here, giving you what really matters. Watch this space.

Bonjour, we’re Côte.

We believe life should be full of flavour. Yes, we’re foodies – but we’re actually in the business of making memories. Founded in Wimbledon in 2007 with a mission to deliver quality, French-inspired food, extraordinary service, and a whole-hearted enjoyment of life, we now have a 3,000-strong team and 85 restaurants (and counting) across the UK.

There are so many reasons to join Côte.

We’re on an exciting new journey – and our team will play a huge part in making it happen. That means when you’re with us, every day is an opportunity to aim higher. Because we’re invested in your development, so you’ll get out as much as you put in. And we encourage you to bring your unique flavour to work, because we value the diversity of our teams. Best of all, the work you do brings joy to others. Sound good? Maybe you belong with us.

General Manager

Calling all experience embracers and foodie connoisseurs – there’s a new job in town. It takes a special kind of person to join us here at Côte as a General Manager. Do you think you’ve got what it takes to share joy and make it special for your team and guests? Are you the kind of person who always thinks about the big picture? Are you not afraid to roll your sleeves up and get stuck in?

Our General Managers create unforgettable experiences for all our guests, so they walk away with a memory, not just a meal. From the smile that greets them, to the perfect setting, that first crisp drink, to a menu that delights. That effortless, seamless service is our General Managers mission.

The good stuff.

• Every shift you work, we’ve got you covered with meals from our employee menu (thanks Chef)!
• Annual salary plus a discretionary bonus paid quarterly
• We pay all our teams fortnightly because who doesn’t love a payday?
• Permanent contract, working 48 hours per week
• Treat yourself, family and friends to 100% on food and drink at any Côte
• After 1 years’ service with us, you will be able to join the Bupa health cash plan scheme
• We love meeting new people who share our passion of making it special, which means you can earn a bonus for every time you successfully refer people to join Côte (T&C apply)
• We’re here for the curious, so it’s no surprise there are loads of opportunities when it comes to internal development programmes, we have some big plans coming this year!
• Company pension scheme & life assurance scheme
• Employee assistance program – 24/7 support and advice for health, wellbeing, and financial issues
• Access your next pay early through our Wagestream partnership

And we are nowhere near done yet. We are currently working some big things here, giving you what really matters. Watch this space.

Bonjour, we’re Côte.

We believe life should be full of flavour. Yes, we’re foodies – but we’re actually in the business of making memories. Founded in Wimbledon in 2007 with a mission to deliver quality, French-inspired food, extraordinary service, and a whole-hearted enjoyment of life, we now have a 3,000-strong team and 85 restaurants (and counting) across the UK.

There are so many reasons to join Côte.

We’re on an exciting new journey – and our team will play a huge part in making it happen. That means when you’re with us, every day is an opportunity to aim higher. Because we’re invested in your development, so you’ll get out as much as you put in. And we encourage you to bring your unique flavour to work, because we value the diversity of our teams. Best of all, the work you do brings joy to others. Sound good? Maybe you belong with us.

Multi-Site General Manager -

Merton Abbey & Norbury Fitness and Wellbeing Clubs | Permanent | Full time
Up to £55,000 per annum depending on experience
40 hours a week

We're here to help people enjoy a healthier future. We keep our business in peak condition, too. That's why we're looking for a leader who can make sure our finances, policies and procedures stay in great shape. If you're passionate about exceptional customer service and you know how to drive commercial success, it starts with you.

As a Multi-Site General Manager at our Merton Abbey & Norbury clubs, you'll brings a good understanding of brands and you'll relish the opportunity to develop ours in the local market. With high levels of drive and integrity, you believe in the value of clarity, transparency and fairness. You have experience in management, motivating others and generating sales.

As a Multi-Site General Manager, you will:

• Ensure the effective day-to-day management of the clubs and take full profit and loss responsibility

• Live our brand values of independence, enterprise, passion and caring

• Believe in the value of fitness and healthy lifestyles, understanding how they impact wellbeing

• Inspire and motivate our teams to keep on making sales and improving customer satisfaction

• Solve financial, client sales and people management challenges

• Introduce new operational and sales strategies and positively impact results

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From our cycle to work scheme to online GP appointments, financial wellbeing support and free gym membership. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Come and join our One Great Team here at Haven as a Cleaning Services Team Manager!

As part of our full time, permanent Facilities Leadership Team, you will…

- Oversee the day-to-day operation of our accommodation and venue cleaning including holiday homes, caravan sales stock and park facilities, following standard operating procedures ensuring a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin and cost control
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks
- Drive continuous improvement, provide solutions to issues and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be Guest obsessed
- Effectively recruit and train new team

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications
You may already be a Cleaning Manager or Housekeeping Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Cleaning Services or similar environment
- Experience in managing operations, performance, resources and cost control
- Can confidently deal with Guest concerns and resolve problems
- Excellent communication, organisational and leadership skills
- Strong decision-making ability

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk