Total 3 customer service job vacancies in Others category in ashford tn23 4fg

We are seeking a reliable and motivated Electoral Canvasser to assist with the annual electoral registration canvass. This role involves visiting households within a designated area, collecting completed household enquiry forms, and ensuring accurate information is provided for electoral registration. It is a critical role in supporting the democratic process.

Please note you will be asked to use your own vehicle and you must have appropriate motor insurance to use the car for work purposes. In addition to the hourly rate you will be paid a mileage fee

Job Title: Electoral Canvasser
Location: Various locations in the Ashford area
Contract Type: Temporary - 3 weeks
Hours: 27.5 hours per week (Monday to Friday, 5.5 hours/day, to be completed by 4pm)
Start Date: 14th October 2024

Job Role -

• Visit assigned properties to collect household enquiry forms.
• Ensure forms are fully completed and provide assistance where needed.
• Leave calling cards, additional forms, and return envelopes at properties where no contact is made.
• Return collected forms to the Electoral Services office weekly and update progress.
• Record information on properties, including identifying new or non-existent properties.
• Sort and organize completed forms for submission.
• Attend training sessions on canvassing duties and health & safety procedures.
• Work independently and comply with all relevant policies, including confidentiality.

Candidate Requirements -

• Access to transport and a valid driver's license (Essential)
• Basic numeracy and literacy skills (Essential).
• Well-developed oral communication skills, with the ability to communicate effectively and tactfully with the public (Essential).
• Experience working in customer service or a similar public-facing role (Desirable).
• Ability to meet deadlines and manage time effectively.
• Ability to work independently while being part of a wider team.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Job Title - Environment Operations Co-ordinator

Location - Ashford

Contract - Temp 6 months.

Hours - 37

Role summary - We are seeking a dedicated and organised Environment Operations coordinator to join a well-established public sector organisation in Kent. In this crucial role, you will be responsible for supporting the smooth delivery of essential environmental services, including waste management, recycling, street cleansing, environmental enforcement, and canine services.

You will work closely with internal teams and contractors, ensuring efficient service delivery, resolving customer enquiries, and maintaining accurate records. If you have a passion for environmental operations and delivering exceptional service, this is the perfect opportunity to contribute to the success of vital community services.

Key Responsibilities:

• Respond to public enquiries and service requests related to waste, recycling, street cleansing, and environmental enforcement.
• Provide administrative support to various teams, including refuse, recycling, and street cleansing, dog warden services, and enforcement.
• Issue instructions to contractors, process purchase orders and invoices, and maintain detailed records of contractor performance.
• Assist with FOI requests and support regular meetings with contractors and internal teams.
• Update web content for environmental services and provide cover for services such as allotments, public toilets, and cemetery management when required.

Requirements:

• Strong written and verbal communication skills.
• Proven experience in managing public enquiries, complaints, and service requests.
• Proficient in ICT, including Microsoft Word, Excel, and database management.
• Ability to manage workloads, meet deadlines, and work effectively both independently and within a team.
• Excellent attention to detail and a methodical approach to handling data and administrative tasks.
• Experience with financial processes, including managing invoices and purchase orders.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

Job Title - Repairs Assistant

Location - Ashford TN23

Contract - Temp

Hours - 37

Role summary -

This company is seeking a highly motivated and enthusiastic Repairs Assistant to join their team. As a Repairs Assistant, you will be responsible for providing administrative and telephone support to the Responsive Repairs, compliance, and in-house electrical Teams. You will also assist in the delivery of a customer-focused service by influencing efficient and positive outcomes for tenants within the scope of the company's policy and budgets.

Key Responsibilities:

• Provide telephone support to the various repairs teams to deal with and manage queries.
• Ensure telephone or other contact or correspondence methods for property repair matters are responded to in a friendly and professional manner, in accordance with service level expectations.
• Resolve as high a percentage as possible of general enquiries directly using information systems and knowledge of housing policy.
• Support the Repair Delivery team, Supervisors, and Managers along with support for the planned works/compliancy team and electrical in-house team in effective liaison with contractors and other partners as required.

Provide administrative support related to the repairs and maintenance function including (but not exclusively) the following:

• Dealing with routine, urgent and emergency correspondence.
• Raising repairs jobs on the computer system.
• Issuing of accurate repair order instructions to appropriate DLO staff and contractors within agreed timescales and financial limits.
• Issuing of accurate appointed and appropriate property inspections in accordance with guidelines.
• Authorisation and processing of contractor variation orders within agreed timescales and financial limits.
• Authorisation and processing of contractor invoices within agreed timescales and financial limits.
• Contact and administration of repairs works post-inspection in accordance with agreed criteria.
• Any other general administrative support and reasonable management request as required.

Requirements:

• Minimum one years previous experience in work involving dealing directly with the general public or customers.
• Previous experience of working in a building maintenance or construction-related environment.
• GCSE grade C or above (or equivalent).
• NVQ Customer Service Level 2.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk

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