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Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Job Summary:

Teledyne Controls has an exciting opportunity for an Electronic Technician to join our Customer Repair Group located in El Segundo, CA. Under general supervision, this position is responsible to ensure compliance with FAA regulations for Part 145 repair shop by inspecting, testing, troubleshooting and repairing equipment used on aircraft.

Key Functions

·         Accurately troubleshooting faults in electronic circuits and mechanical systems using various types of test equipment e.g., Special Test Equipment "STE", Automated Test Equipment "ATE", data analyzers, microprocessors emulators, circuit testers, oscilloscopes, and multi-meters

·         Perform maintenance, preventative maintenance and modifications to avionics equipment.

·         Perform preliminary analyses, alignments, light to moderate troubleshooting, repair, and testing of electronics at a level that meets or exceeds the expected productivity.

·         Comply with all applicable Federal Aviation Regulations, ISO procedures, and Teledyne Controls policies and procedures.

·         Inspects all assigned maintenance articles being worked and replacement materials for defects and proper identification.

·         Perform repair rework using solder equipment to acceptable IPC J-STD specifications as needed.

Requirements:

·         Associate degree (A. A.) or equivalent from two-year of accredited school in aviation electronics or related field of study and a minimum of 2-5 years of Electronic Technician experience; OR equivalent combination of education and experience.

·         Mandate to participate in the FAA Anti-Drug and Alcohol testing in compliance with 49 CFR part 40 and 14 CFR part 120.

·         Must be able to troubleshoot to board/component level analog/digital with some assistance.

·         Must be able to read and interpret production illustrations (PI), component maintenance manual (CMM), wiring diagrams and schematics.

·         Read, Speak, Write and understand the English language (FAA requirement)

Preferred

·         Recent IPC-A-610 class 2 soldering preferred.

·         Understanding of the FAA regulations preferred

This is an FAA Safety Sensitive position which requires new hires under this program to pass a pre-employment FAA Drug screening.  Employees under this program will be subject to random FAA Drug and Alcohol testing throughout their employment at Teledyne Controls.

US Person Statement

Due to the type of work at the facility and certain access restrictions, successful applicants must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees).

Salary Range:

Pay Transparency

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ​

This engineering technician position will be in support of Naval Surface Warfare Center Corona Division's missile telemetry data branch in their East Coast operations in Portsmouth, VA.

What You’ll Get to Do:

• Technician will primarily be responsible for assisting with telemetry system design for portable operations on board various naval ships.

• Telemetry hardware logistics assistance.

• Onload/offload/installation of telemetry gear from ships.

• Ship riding with telemetry lead engineer to collect missile telemetry data for analysis purposes. 

• In addition to these responsibilities, this technician will provide assistance to the lead telemetry engineers onsite at NSWC Corona as well as on board various US Navy and Foreign Navy ships as required. 

• Additionally, this technician will be responsible for maintaining the data repository for the missile telemetry group and archiving data as required.

You’ll Bring These Qualifications:

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. 

This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.​
 

Minimum Required Hourly Wage:

There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

CACI is currently seeking a General Maintenance Technician to support our mission critical client in Fort Belvoir, VA.

What You’ll Get to Do:

As the selected candidate, you will, in part, be responsible for completing various general and specialized trade skills, including but not limited to; electrical, carpentry, painting, concrete, plumbing, welding, drywall installing or repair of various ceiling systems.  Duties may also include maintenance of the structure surrounding a facility such as fencing and gates.


More About the Role:

• Responsible for infrastructure sustainment activities

• Repair and change locks in the building and perform complex lock servicing to ensure maximum safety of all people

• Responsible for developing supply estimates for various projects, gathering technical data, evaluating/formulating safety procedures, material and fiscal requirements for assigned projects

• May assist project coordinator in planning, cost estimating, designing, developing and completing local projects

• Possess a working knowledge of laws, policies and procedures pertaining to the construction work environment, i.e., Occupational Safety and Health Administration (OSHA), facility, system equipment security, Environmental Compliance Assessment Protocol (ECAP) and National Electrical Code (NEC  

• Apply electrical, mechanical and structural knowledge to perform duties as assigned and as required to interpret construction and building blueprints periodically

• Duties may also include maintenance of the structure surrounding a facility such as fencing and gates

• Able to lift and/or carry objects up to 50 pounds, as well as climb ladders, walking up several flights of stairs, working on elevated surfaces and/or work in unusual or uncomfortable body positions or environmental conditions

• Some positions involve performance of work outdoors during various weather conditions

You’ll Bring These Qualifications:

• Vocational or High School Diploma or equivalent, and at least three (3) experience as a General Maintenance Mechanic.

• Specialized experience may include but is not limited to: knowledge of the fundamentals of engineering technician work, i.e., using a variety of trade skills such as electrical, carpentry, painting, concrete, plumbing, welding, and drywall; interpreting diagrams, specifications, manuals, and supply/cost estimates

• Experience in troubleshooting techniques in order to determine exact problems and tackle them accordingly

• Excellent ability to communicate system problems to both co-workers and management for proper understanding

• Exhibit good mechanical skills to handle equipment to avoid causing injuries to self and others on ground

• Must have ability to evaluate computer related work orders in accurate manner

• US Citizen with an active TS/SCI clearance

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting skills, contact handling procedures, incident management, communication skills, and an understanding of IT service management processes. They must be able to master the steps required to effectively manage and prioritize incidents, reduce escalations, and demonstrate the essential customer service skills required to improve overall customer satisfaction.

What You'll Get To Do:

• Provides first level support for inbound incidents and Service Requests
• Provide front line phone and email support related to system and application  issues
• High comfort level working with technology at a fast pace
• Ability to quickly route issues according to issue type and severity
• Good communication skills over the phone (polite, good listener, able to dissect customer descriptions into root problems to begin troubleshooting)
• The ability to multi-task, specifically focused with creating support tickets in a web-based CRM and troubleshoot while speaking to someone on the phone

You'll Bring These Qualifications:

• 1+ year of experience in Help Desk support and/or networking
• Customer service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred 
• Degree or equivalent work experience
• Experience working with Help Desk ticketing tools and knowledge base resources

Preferred Certifications:

• CompTia A+ 
• CompTia  Security +
• CompTia Network+ 
• HDI Customer Help Desk Analyst 
• Microsoft Office Specialist

What We Can Offer You:

- We’ve been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

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Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

CACI is looking for a Tier 1 Helpdesk Technician for the Infrastructure Protection (IP) Gateway/Protected Critical Infrastructure Information (PCII) Consolidated Help Desk (CHD). 

The CHD is responsible for the initial intake and responses to routine requests for assistance and/or information and the escalation of programmatic or policy requests to appropriate personnel. 

The CHD is also responsible for supporting Federal and State requests from users in all 56 U.S. States, territories and federally recognized Tribal Nations.

The shift for this position varies.

About the Role:

• The Help Desk is operational from 7am – 7pm Monday through Friday. The available shift is 8 hours within the operating hours.

• Tier 1 Help Desk solutions, acting as the point of contact for internal and external customers on an Enterprise Service Desk

• Ensure that communications to key stakeholders are provided in a concise and timely manner

• Manage the processing of incoming contacts to the Service Desk via telephone, service portal, and e-mail to ensure courteous, timely, and effective resolution of customer issues

• Monitor all incidents and ensure timely resolution and/or escalation

• Identify problems and implement solutions

• Identify, recommend, develop, and implement internal training programs to increase system literacy and self-sufficiency.

• Provide thorough triaging of tickets by liaising with other IT teams.

• Provide written and oral communications

• Make recommendations for improving processes

• Ensure compliance with security procedures for data handling, participate in planning sessions for process improvement

• Provide end-user documentation

• Work on-site at client location

Required Qualifications:

• DHS EOD Eligible (Active EOD preferred)

• Requires a high school diploma and at least six months of experience.

• Strong customer service skills

• Ability to multi-task; good time management and organizational skills

• Able to effectively influence and develop strong relationships with key stakeholders

• Strong communication skills across a range of business levels

Preferred Qualifications:

• Current DHS EOD

• Experience with incident resolution

• Experience using Service Now, MS Office

• Active Directory experience

What We Can Offer You:

- We’ve been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

 

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. 

This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.​
 

Minimum Required Hourly Wage:

There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

***TEMPORARY ROLE - SET TO EXPIRE SEPTEMBER 2024***

What You’ll Get to Do:
As a SATCOM Technician, you will be responsible for the installation of full satellite systems at various global locations.  You will work as a member of a team to complete the build of all satellite subsystems including the indoor and outdoor equipment.

More About the Role:

• Installation of full satellite systems at various global locations; including both outdoor dish assembly and indoor electronic rack assembly and configuration. 

• Will be responsible for activating services, ensuring satellite acquisition from the terminal, verification of signal levels, fault isolation on any performance affecting issues, repair or replacement of satellite components that are deemed faulty, and/or peaking the system to the satellite to ensure that service is providing optimal performance.

• Provide global support for customer-required satellite Operations and Maintenance (O&M) activities; i.e. periodic PMI, circuit restorations, circuit activations, circuit troubleshooting, infrastructure repair; system relocations, etc.

• Responsible for the installation, termination, and testing of cable connections that support the satellite system during an installation or O&M project. These connections consist of both fiber and copper cables.

• Responsible for the installation of conduit, ladder racks, demarcation boxes, power runs, breaker panels, breakers, and any other infrastructure needs to support a satellite installation or O&M project.

• Responsible for interpreting and utilizing satellite interconnect (IC) drawings or wiring schematics to ensure that the system is cabled correctly between the dish and the internal electronics rack, and network management during an installation or O&M project.

• Responsible for providing effective communication of all activities, issues, concerns, and needs on a daily and/or weekly basis during a satellite installation or O&M project using formal and informal channels.

• Ensuring that all project documentation is filled out completely, grammatically correct, factual, and delivered in a timely and professional fashion. Further, the technician is responsible for communicating the details of any satellite installation or O&M activity to on-site customers before commencement and after all project activities.

• Responsible for cleaning and testing fly-away satellite terminal kits used for emergency service needs, temporary building relocation support, and disaster recovery.

• Responsible for providing site surveys that include such tasks as potential pad location, dish location, issues that may prevent proper installation of outdoor equipment, performing horizon profiles, identifying power requirements, cable distances, facility access issues, etc.

Required Qualifications:

• TS/SCI and willingness to sit for a polygraph are required.

• Minimum of 6 years of related experience

• Must have the ability to lift, maneuver, and assemble satellite equipment of various weights and sizes (generally single-man lift of 70 lbs. and two-man lift of 150 lbs.)

• Must understand satellite signal flow and RF theory; additionally, the technician is responsible for maintaining satellite skills set and educational levels related to current customer satellite systems and potential emerging satellite technologies.

• Must be willing to travel at least 50%.

• General knowledge and experience regarding the X, Ka, C, and Ku-band satellite constellation

• Working knowledge of RF theory/technology

• Working knowledge of satellite terminal systems

• Experience and knowledge of satellite modems

• Experience working with Microsoft NT 4.0 and Windows operating system environments

• Experience with fiber-optic transceivers and L-band inter-facility link terminals

• Familiar with test and inspection equipment and troubleshooting techniques for satellite systems

• The ability to operate the following types of test equipment: Bit Error Test, Protocol analyzer, Multimeter, Spectrum Analyzer, Signal Generator, and Power Meter

• General knowledge of basic TCP/IP theory

• Personal computer-based equipment and network test applications.

These Qualifications Would be Nice to Have:

• Polygraph preferred

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever-vigilant in aligning our solutions with the nation’s highest priorities.

• For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

Job Title

Job Description Summary

Job Description

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

1.          Repairs and preventive maintenance to be performed in conformance with established standards.  Assist in formulating preventive maintenance standards / work procedures while performing those duties and provide work order feedback on discrepancies noted in service delivery.

2.        Remove and install equipment, air, water, pumps, racks, hydraulic lines, etc.

3.        Fabricate wood crates, skids, etc. and metal components (hangers, materials carts) as needed.

4.        Maintain parts washers on monthly PM's.

5.        Maintain fuel pump, flywheel, rod and, turbo carts on quarterly preventative maintenance schedule.

6.        Maintain VSPC cabinets with bi-monthly filter changes and repair / replace ventilation fans as required.

7.        Repair property damages such as drywall and concrete.

8.        Respond to Customer needs in a timely manner.

9.        Must be able to use hand tools on a daily basis such as power tools (hand grinders, saws, impact wrenches, drill press, and hydraulic pullers), and rigging equipment. Also perform welding, using a cutting torch as required. 

10.      Employee will perform any and all other duties that are assigned by the responsible supervisor.

REQUIREMENTS (Knowledge, Skills, Abilities, and Education and/or Experience):

• Two-year certificate from college or technical school; or Two years related experience and/or certificate of training; or equivalent combination of education and experience.
• A valid driver’s license is required to obtain a Customer Mobile Equipment License.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Must train and respond to plant emergency issues within the guidelines of the PEO (Plant Emergency Operations).
• Maintain all facilities HVAC and HVAC facilities service and Utility systems in support of 24*7 operation of a high-volume diesel engine manufacturing plant.
• Perform multi-craft tasks associated with HVAC maintenance.
• Oversees and may participate in preventive maintenance and maintenance duties such as filtration system changes, greasing and oiling of motors, gears, etc. 
• Inspect and adjust belts and pulleys.  Replace bearings and perform other building, system and equipment repairs.
• Handle preventive maintenance and equipment downtime situations and procedures.
• Identify the root cause of problems and countermeasures to prevent recurrence.
• Perform repairs to and PM’s on pumps, conveying systems, piping, etc.
• Must lead the daily turnover meetings and make necessary log entries.

NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Must maintain positive customer and employee relationships (communications with all).
• Respond to customer calls.
• Must have knowledge of and be able to demonstrate the use of hand/power tools.
• Accurate and timely administrative duties to include Time off request forms (turned into manager for signature).
• Fill out materials request form as needed.
• Check off materials from packing slip when received orders.
• Daily checks on jobs in progress & completed jobs.  (customer satisfaction).

• Perform assigned tasks in a safe, effective, and efficient manner.
• Assist in keeping facilities, tools, and equipment in good order and clean.

REQUIREMENTS (Knowledge, Skills, Abilities, and Education and/or Experience):

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must have a universal certification required under section 608 of the Clean Air Act from the State Board of Refrigeration Examiners.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Employee will be expected to write routine reports and correspondence and have the ability to speak effectively before groups of customers or employees of organization. The employee will participate in the development and writing of PM’s and work procedures.

This position requires successful completion of a pre-employment physical exam. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

A valid driver’s license is required to obtain a Customer Mobile Equipment License.

• Able to operate a folk lift
• Able to operate man-lifts

WORKING CONDITIONS and/or PHYSICAL REQUIREMENTS:

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to sit and climb or balance. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.  The employee will be able to work from elevated areas such as ladders, scaffolds, and platforms.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; extreme cold; extreme heat; risk of electrical shock and vibration. The noise level in the work environment is usually loud.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

This is an onsite position working at various customer locations.

What Product Support/Repair-Field and Depot contributes to Cardinal Health

Product Support/Repair-Field and Depot is responsible for troubleshooting technical problems, diagnosing, analyzing and/or repairing products.

Job Summary

The Project Technician (PT) is an entry level position within the Optimization Services Consulting and Project Management Team. The PT is anticipated to be deployed to billable customer projects 80% of the year (approximately 40 weeks) and may travel up to 80% of the time in support of customer projects. A PT will perform tasks associated with improving customer’s inventory management practices. Projects will vary in length, from one week to greater than 12 months, and typically work is onsite at the customer locations Monday through Thursday weekly. A key requirement for this role is to implement projects in a way that creates a superior customer experience, starting with initial introductions through project completion. Commitment to deadlines and outcomes is critical.

The successful PT is a self-starter, has strong communication skills, is well organized, and is comfortable and experienced in contacting and conversing with hospital personnel. A successful PT will possess a demonstrated ability to perform implementation tasks accurately and thoroughly, have a collaborative approach in a team environment, possess interpersonal and communicative skills, and hold themselves accountable to the highest level of standards.

Responsibilities

• Implement projects in a way that creates a superior customer experience, starting with initial introductions through project completion.
• Adhere and support to committed deadlines and outcomes.
• Perform tasks associated with improving customer’s inventory management practices.
• Communicate with hospital personnel.
• Present and communicate project status updates to higher-level WaveMarkTM personnel.
• Navigate various hospital settings and regularly communicate with internal and external stakeholders to ensure all onsite activities are on track.
• Independently execute implementation project tasks, as assigned.

• Manage internal expectations to ensure that all stakeholders are aligned.

Qualifications

• Bachelors Degree in related field or equivalent work experience preferred.
• Experience with inventory management a plus.
• Proficiency in Microsoft Office products preferred.
• Verbal and written communication and presentation skills.
• Ability to consistently lift 50 Ibs and be able to bend, reach, stoop, lift and stand for entire shift of 8 hours or more.
• Ability to travel 80%+ of time (including overnight travel).
• To the extent permitted by state law, Must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions.
• To the extent permitted by state law, a Covid-19 vaccination or a legitimate accommodation is required in order to be employed in this position. Covid-19 vaccination includes: 2 doses of the Moderna or Pfizer vaccine, 1 dose of the Johnson & Johnson vaccine. Please Note: vaccines may be required for the position subject to federal, state and/or customer requirements.

What is expected of you and others at this level

• Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes actions to resolve
• Applies judgment within defined parameters
• Receives general guidance may receive more detailed instruction on new projects
• Work reviewed for sound reasoning and accuracy

Anticipated salary range: $55,400 - $79,200

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 03/23/2024 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

PURPOSE AND SCOPE:

Supports FMCNA's mission vision core values and customer service philosophy.  Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements.

Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with FMCNA policies procedures and training and in compliance with regulations set forth by the corporation state and federal agencies. Responsible for the setup and operation of hemodialysis machines.  Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP).

DUTIES / ACTIVITIES:

CUSTOMER SERVICE:

• Responsible for driving the FMS culture through values and customer service standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Takes initiative and action to respond resolve and follow up regarding customer service issues with all customers in a timely manner.

PRINCIPAL RESPONSIBILITIES AND DUTIES

PATIENT CARE:

• Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC) Adequacy Monitoring Program (AMP) Urea Kinetic Modeling (UKM) and regarding disease process/access.
• Welcome assigned patients and inquire as to their well-being since their last treatment. Report any complaints or observations to the nurse supervisor.
• Evaluate vascular access for patency and report any unusual findings to nurse supervisor.
• Obtain necessary pre and post treatment vital signs and weight.  Report unusual findings to nurse supervisor.
• Perform vascular access evaluation pre-treatment and report unusual findings to nurse supervisor.
• Perform vascular access cannulation and report any difficulties in cannulation or unusual findings to nurse supervisor.
• Perform administration of Heparin as delegated or as allowed by state law. 
• Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
• Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
• Monitor patients' response to dialysis therapy and report any unusual findings to nurse supervisor.
• Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
• Discontinue dialysis treatment according to established procedures
• Evaluate patient prior to termination of venous access - standing & sitting blood pressure.
• Obtain Hemostasis and apply appropriate dressings.  
• Evaluate the patient for prior to discharge and report any unusual findings to nurse supervisor.
• Perform and record Pre and Post dialysis evaluation weight and vital signs with initial identification.
• Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed.
• Responsible for ensuring appropriate safety alarms are enabled including Narrow Venous Limits (NVL) 160.
• Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification.
• Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and if applicable progress notes.
• Report any significant information and/or change in patient condition directly to the nurse supervisor. 
• Observe patient and conduct machine safety checks according to facility policy.  Report any change or unusual findings to the nurse supervisor.
• Perform and document any intervention for unusual patient status and document patients' response to intervention.
• Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures provide appropriate intervention as needed document and report any unusual findings to the nurse supervisor.
• Obtain all prescribed laboratory testing and prepare specimens for collection.

MAINTENANCE/TECHNICAL:

• Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
• Clean and disinfect dialysis machine surface chair equipment and surrounding area between treatments according to facility policy.
• Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate.
• Perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
• Initiate Solution Delivery System (SDS) system. 
• Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
• Prepare organize and efficiently utilize supplies and equipment to prevent wastage.

CLERICAL & ADMINISTRATIVE:

• Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. 
• Enters all treatment data into the designated clinical application accurately and in a timely manner.
• Review treatment sheets for completeness ensure nursing signatures are documented and ensure omitted entries are completed or corrected where appropriate.
• Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
• Prepare lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
• Collect label appropriately prepare and store lab samples according required laboratory specifications.
• Ensure collection of lab specimens by appropriate lab courier.

OTHER:

• Perform additional duties as assigned.

ADDENDUM FOR PATIENT CARE TECHNICIANS WORKING IN THE HOME PROGRAMS (NOT HOME ASSIST):

Assisting the HT RN:

• May assist HT RN on Home Visit as directed
• Reinforces  PD / HHD education under supervision of qualified HT RN
• Schedules and contacts patients regarding appointments
• Weigh patient and obtain vital signs
• Collect treatment records and review for completion. Notify RN of incomplete / missing records.
• Cleaning and prepping treatment room; prep charts
• Preparing lab tubes and requisitions & assisting with lab draw days both pre and post draw (PCT certified phlebotomy or per state regulations)
• Clerical duties as assigned (faxing mailing to physician offices etc.)
• Obtain home hemo water sampling as directed by the HT RN
• Set-up of the home hemo machine and PD Cycler.
• Assist with exit site care when directed by HT RN.
• Warm dialysate solution when directed by the HT RN
• Draw dialysate solution for testing as directed by the HT RN
• Creates and sends patient reminders (supply inventory for order Kt/V collection bringing meds to clinic visit for review)
• Assembles/breaks down charts/thins charts
• Maintains logs as directed and applicable
• Inventory of Home Program
• Maintains par levels of home department supplies
• Files home patient packing slips/invoices
• Inventory for Patients
• Assists patient with supply management and contacting customer service

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.

Day to day work includes desk and personal computer work and interaction with patients facility staff and physicians.  The position requires travel between assigned facilities and various locations within the community.  Travel to regional Business Unit and Corporate meetings may be required.

The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.  May be exposed to infectious and contagious diseases/materials

The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation.  Equipment aids and/or coworkers may provide assistance.  This position requires frequent prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment exerting up to 15 pounds of force.  The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs. and on an occasional lift basis up to 40 lbs. as high as 5 feet.  There is a two-person assist program and material assist devices for the heavier items.

EDUCATION

• Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification or High School diploma or G.E.D. and must meet certification requirements within the required state or CMS timeline.
• All appropriate state licensure education and training (if any) required. 

EXPERIENCE AND REQUIRED SKILLS

• Previous patient care experience in a hospital setting or related facility preferred.
• Continued employment is dependent on successful completion of the FMCNA dialysis training program and successful completion of CPR certification.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

• Change oil, transmission fluid and filters
• Install batteries and checks electrical systems
• Tire maintenance
• Install parts
• Road test vehicles

• Ability to learn basic mechanical tasks
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
• Must have a minimum 2 years of automotive repair experience, completion of Vocational-Technical School program in a related field or demonstrated skills via third party certificates/assessment.
• A.S.E certification in at least one of A1-A8 is preferred. Will accept equivalent external qualifications or training certifications. (New Hires with external similar qualification/certification will have up to 2 years of employment to comply
• Reading, writing, and math skills

Our Crew Knows Benefits

Health benefits that start on day one of employment, for all of our full-time teammates:

• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Tuition reimbursement program
• 401(k) match
• Vision and Dental Coverage
• On demand pay (daily pay) program available

Our Values Give Back To You

• Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

The Role

The Utility associate will be responsible for the setup of the building area departments. This will include any visual set up’s, 5’s stations, that may require assembly of office furniture or work stations along with house keeping duties. This will include a variety of duties from cleaning the restrooms, breakrooms, offices, & and areas. This might also but not limited to apprenticeship to the Facility Supervisor or Facility Techs. Basic handy fixtures, and empty recyclable bins.

Your Impact

The Utility associate will be responsible for the set up of the building area departments. This will include any visual set up’s, 5’s stations, that may require assembly of office furniture or work stations along with house keeping duties. This will include a variety of duties from cleaning the restrooms, breakrooms, offices, & and areas. This might also, but not limited to, apprenticeship to the Facility Supervisor or Facility Techs. basic handy fixtures, and empty recyclable bins.   

Who You Are

• Excellent time management skills.
• Experience in maintaining a consistent process to ensure areas’ meet company’s standards.
• Maintains building to secure cleanliness.

We’d love to hear from people with:

• Ability to maintain a consistent process to ensure areas are clean and kept to standards.
• Walking around building to secure the cleanliness of the offices, and departments.
• Basic understanding of certain equipment (scrubber, leaf blower)
• Exposure to cleaning chemicals.
• Emptying breakroom trash
• Recycling cans and bottles
• Daily restroom checks and breakrooms
• Safety Training and LOTO familization
• Safety Shoes
• Mask

CERTIFICATES, LICENSES, REGISTRATIONS:

College courses completed and IT certifications would be helpful but not mandatory.

What We'll Give You –

• Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
• Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
• Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever.
• Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.
• Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.
• Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.
   

The salary range posted reflects the minimum and maximum target for new hire salaries for this role in our Moreno Valley, CA distribution center. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

We celebrate diversity--of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military, or veteran status, mental or physical disability, medical condition, and all of the other beautiful parts of your identity.

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and external facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Responsibilities

• Participate in all phases of software development lifecycle (SDLC) including application design, development, and implementation.
• Collaborate with product owner and architect to provide the technical roadmap.
• Act as a Subject Matter Expert (SME) on the product technology and on Java/Spring boot (PCF/Tanzu)
• Evaluate product requirements and propose solutions aligned with vision and technical roadmap.
• Build tools and pattern to accelerate development and delivery.
• Work with diverse teams of developers with deep experience in distributed microservices, and full stack systems, machine learning and Generative AI tools and technologies.
• Help teams troubleshoot and debug issues and help implement solutions.
• Stay on top of tech trends, experimenting with, and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community.
• Build trust and strong relationships at all levels.
• Collaborate with software engineering teams, engineering solution architects and other partners to design and architect solutions.

Qualifications

• 8-12 years of experience preferred
• BA, BS or equivalent experience in related field preferred. Advance Degree preferred
• Proven experience and expert craftsman in Java, Spring boot (PCF/Tanzu experience), Angular, and Postgres database.
• Knowledge of Bash Shell, PowerShell, NodeJS, Java, Groovy, Python, JavaScript, Typescript, Angular preferred and experience with Gradle, Maven, Github builds.
• Experience with Docker, Kubernetes, and Helm Chart deployment
• Experience with DevOps Process and Best Practices including CI/CD pipelines written in Concourse (preferred), Jenkins, or other tools.
• Experience working with large scale, enterprise software implementation.
• Experience in Agile practices, DevOps practices, 12-factor techniques, and cloud architecture
• Enable Designing, Implementing, and Securing Microservices and APIs, using: Spring Boot, RESTful APIs, ORM, Spring Security w/ OAuth 2, Hibernate.
• Skilled at breaking large work down into manageable pieces of work that engineers can easily understand including ability to explain design principles and pattern.
• Exposure to cloud computing platforms like GCP or AWS.
• Proficiency in data modeling, writing SQL.
• Experience with PostgreSQL or Big Query SQL queries.
• Knowledge on ApigeeX, Terraform, Nexus, SonarQube is a plus.
• Knowledge of Generative AI solutions like Github Copilot or similar tools and technologies.
• Experience in application logging and monitoring tools like Splunk and Dynatrace.
• Demonstrate good understanding of application security concepts
• Experience or familiarity with serialized asset tracking using EPCIS (DSCSA/Pharma Track and Trace) will be plus.

What is expected of you and others at this level

• Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
• Participates in the development of policies and procedures to achieve specific goals
• Recommends new practices, processes, metrics, or models
• Works on or may lead complex projects of large scope
• Projects may have significant and long-term impact
• Provides solutions which may set precedent
• Independently determines method for completion of new projects
• Receives guidance on overall project objectives
• Acts as a mentor to less experienced colleagues

Anticipated salary range: $119,800 - $171,100

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 05/08/2024 *if interested in opportunity, please submit application as soon as possible.

#LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

In this role, you will report to the Global Facilities Manager and will work closely with Avantor's Clinical Services professionals to serve our customers by performing customized, mission based labwork and research protocols that help return back time to science.

• Perform daily inspections of all Archives facilities, and equipment.

• Apply best GXP work-practices and techniques to remain in compliance with Facility SOPs and FDA regulatory requirements.

• Coordinate with outside vendors for inspections and service.

• Keep the Facility Manager informed on the day-to-day state of the Archives, including irregularities and deviations from the normal.

• Report key quality and business metrics and use such metrics to drive a culture of continuous process improvement within the area of responsibility.

• Awareness of technical problems that may affect quality or safety and bringing them to the attention of Facility Manager.

• Maintain manufacturer’s maintenance specifications and industry standards.

• Perform general building maintenance and internal ad hoc maintenance requests to your best ability.

• Maintain inventory and accountability of all company tools and spare parts and equipment.

• Ability to solve certain technical problems with the help of the Snr-Specialist and/or Archives personnel.

• Performance of other duties as assigned by the Facility Manager and Facility Operations Management.

• This job requires on call availability 24/7.

• Always ensure that, equipment, facilities and materials used in the area of responsibility comply with defined standards.

• Review daily equipment inspection and maintenance documents and inform Facilities management of any deficiencies and recommendations.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Description:

The Service Desk Technician will provide frontline support and act as the primary point of contact for large Government organization with diverse customers. Service Desk Technicians will provide the highest quality customer care with every interaction. Require effective customer services skills, emphasizing problem-solving and trouble-shooting skills, contact handling procedures, incident management, communication skills, and an understanding of IT service management processes. Must be able to master the steps required to effectively manage and prioritize incidents, reduce escalations, and demonstrate the essential customer service skills required to improve overall customer satisfaction.

Job duties include:

• Supporting a 24x7 world-class service center

• Provides first level support for inbound incidents and Service Requests

• Provide frontline phone and email support related to system and application issues

• High comfort level working with technology at a fast pace

• Ability to quickly route issues according to issue type and severity

• Good communication skills over the phone (polite, good listener, able to dissect customer descriptions into root problems to begin troubleshooting)

• The ability to multi-task, specifically focused with creating support tickets in a web-based CRM and troubleshoot while speaking to someone on the phone

Qualifications:

• 1+ year of experience in helpdesk support and or networking

• BA/BS

• Customer service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred 

• Ability to work rotating shift-work

• Degree or equivalent work experience

• Experience working with helpdesk ticketing tools and knowledge base resources

• Experience troubleshooting Microsoft Desktop Operating Systems 

• Experience with server and or desktop virtualization

• Experience with networked storage 

Preferred certifications:

• CompTia A+ 

• CompTia Server+ 

• CompTia Network+ 

• HDI Customer Help Desk Analyst 

• Microsoft Office Specialist 

Clearance:

• Must be obtainable: TS/SCI w/ active Polygraph

allspark

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Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is: