Total 7 customer service job vacancies in Human Resources category in D22 Jurong, Jurong Island, Tuas

- Assists in recruitment and on boarding of employees.

- Assists in preparing Employment Contracts

- Administers and processes foreign workers’ immigration matters, Work Permit, S Pass and Employment Pass application, renewal and cancellation, foreign workers’ insurance matters, home leave, etc.

- Provides administrative assistance in the implementation of Company’s HR policies so that overtime, work on rest days and public holidays are properly implemented.

- Monitors the utilization and administration of employee benefits e.g. medical, leave, staff insurance and highlights discrepancies to HR Officer / HR Manager for corrective actions.

- Assists in maintaining and updating employees’ personnel files accurately.

- Working hour 1230 to 1730 (5 days/week)

- Some level of flexi work arrangement

Main / Key Responsibilities

1. Human Capital Management

a. Assist in recruitment processes including resume screening and interview scheduling.

b. Manage internship programme and placement of interns for HQ, Clubs and Business Units.

c. Ensure compliance to standard operating procedures for recruitment including the upkeep of all relevant documents (E.g. Manpower Requisition form, appointment letter templates, etc.)

2. HR Information System

a. Assist AM (HCM & Projects) to track project progress and prepare status reports for management.

b. Support the configuration and customisation of the HRIS to align with organisational requirements.

c. Validate system setup to ensure it meets the needs of HR processes.

d. Work using Excel to ensure data accuracy, completeness, and integrity for data migration.

e. Identify and resolve any issues or discrepancies with vendor during User Acceptance Test (UAT).

Others

a. Assist in other HR duties and events i.e. Long Service Award

b. Assist in other Administration Assignments when assigned (E.g. fixed asset management, P-file management, etc.)

Requirements

· Degree Holder in Human Resources, Business Administration, or a related field is preferred.

· Minimum 3 years’ HR generalist experience in HR and HR system management.

· Good interpersonal and planning skills. Incumbent must be meticulous.

· Able to multitask and work under tight deadlines.

· Proficiency in using HR software and MS Office applications (PowerPoint, Excel & Word).

· Candidates available on short or immediate notice preferred.

· Contract duration: 1 year.

1. Provides administrative support to the Department in implementing and administration of the Company’s HR policies (Recruitment & Selection, Compensation & Benefits, Performance Management, Learning & Development, Talent Management, and Manpower Planning).

2. Assists in preparing Employment Contracts for HR Manager’s approval before submitting to MD’s / GM’s signature.

3. Administers and processes foreign workers’ immigration matters, Work Permit, S Pass and Employment Pass application, renewal and cancellation, foreign workers’ insurance matters, home leave, etc.

4. Assists in the administration of Work Injuries Compensation Act and Retirement and Re-employment Act.

5. Provides administrative assistance in the implementation of Company’s HR policies so that overtime, work on rest days and public holidays are properly implemented.

6. Monitors the utilization and administration of employee benefits e.g. medical, leave, staff insurance and highlights discrepancies to HR Officer / HR Manager for corrective actions.

7. Assists HR Manager in the research to update the Employee Handbook so that it reflects changes in policies government and Company policies.

8. Assists to carry out regular research on changes in MOM advisories on employment matters and updates HR Manager, HODs and Directors.

9. Assists in maintaining and updating employees’ personnel files accurately.

10. Assists in monthly payroll preparation.

1. Provides administrative support to the Department in implementing and administration of the Company’s HR policies (Recruitment & Selection, Compensation & Benefits, Performance Management, Learning & Development, Talent Management, and Manpower Planning).

2. Assists in preparing Employment Contracts for HR Manager’s approval before submitting to MD’s / GM’s signature.

3. Administers and processes foreign workers’ immigration matters, Work Permit, S Pass and Employment Pass application, renewal and cancellation, foreign workers’ insurance matters, home leave, etc.

4. Assists in the administration of Work Injuries Compensation Act and Retirement and Re-employment Act.

5. Provides administrative assistance in the implementation of Company’s HR policies so that overtime, work on rest days and public holidays are properly implemented.

6. Monitors the utilization and administration of employee benefits e.g. medical, leave, staff insurance and highlights discrepancies to HR Officer / HR Manager for corrective actions.

7. Assists HR Officer in the research to update the Employee Handbook so that it reflects changes in policies government and Company policies.

8. Assists HR Officer to carry out regular research on changes in MOM advisories on employment matters and updates HR Manager, HODs and Directors.

9. Assists in maintaining and updating employees’ personnel files accurately.

1. HR Administration:

• Maintain employee records, including personal details, attendance, and leave records.
• Prepare HR-related documentation such as employment contracts, HR letters, Internal memos, etc.
• Assist in conducting employee orientation, off-boarding sessions, and communicating HR policies.
• Ensure the HRIS (Human Resource Information System) is up to date with accurate employee information.
• Generate reports and metrics from the HRIS to support decision-making processes.
• Oversee the attendance tracking system, ensuring accurate and timely recording of employee hours.
• Manage leave applications and approvals, maintaining accurate leave balances for all employees.
• Generate reports related to attendance, leaves, and overtime for management review.

2. Payroll Computation:

• Execute end-to-end payroll processing for employees, ensuring accuracy and compliance with local regulations.

3. Employee Relations:

• Act as a point of contact for employee inquiries and concerns, fostering a positive work environment.
• Assist in organizing team-building activities and employee engagement initiatives.

4. Training and Development:

• Support in organizing training programs and workshops to enhance employee skills and knowledge.

Other ad-hoc assigments.

Manager, HR Group Shared Services

Job Responsibilities

• You will lead a HR shared service team to provide HR operational support to all institutions in accordance with our service level agreements (SLA) and key performance indicators (KPIs).
• The scope of HR operational support covers the employee lifecycle administration after onboarding, specifically contract management services including probation confirmation, employee transfer, conversion of employment contract terms, and retirement and re-employment.
• You will also be responsible for driving projects that leverages on technology to achieve work efficiency for the department.
• You will manage, coach and develop the team members to enhance their competencies in the handling of daily operations and complex issues, and improve the overall service quality of the team. Besides ensuring the work processes are in compliance with HR policies and government regulations, you will also be responsible for the design, review and implementation of work process improvements and system enhancements.
• As a key HR shared service partner, you will be required to actively engage and collaborate with multiple stakeholders from the HR community.
• You will also be appointed as a key point of liaison for the assigned institution on matters relating to service delivery and implementation.

Candidate Requirements

• Degree in Human Resource or Business-related qualification.
• At least 8 years of HR experience of which 5 years are HR Operations experience and with in-depth knowledge of employee life-cycle administration.
• Minimum 5 years’ experience in a people-manager role.
• Prior HR shared services experience in large scale corporations will be an added advantage.
• Knowledge of RPA tool and prior hands-on experience in implementing RPA projects.
• Able to identify, drive and see through the implementation of work improvement projects.
• Able to think on your feet, problem solve effectively and respond positively to changing priorities.
• Interested in exploring technological system solutions.
• Able to work effectively in a performance-driven environment and collaborate well with stakeholders.
• Organised, meticulous and proactive.
• Open to changes in job portfolio within HR Group Shared Services due to re-organisation, resource allocation re-prioritisation and demonstrated strengths and growth potential.

Coen Tay Zhi Xuan (R1989334)

ScienTec Consulting Pte Ltd (ScienTec Personnel) -11C5781

The Assistant Manager plays an instrumental role in providing HR operational support to local Schools / Colleges (units) on Faculty Appointment, Reappointment, Promotion, Tenure and Exit Management processes in the University.

Responsibilities

• Manage HR matters which include administering and processing the Appointment, Reappointment, Promotion & Tenure and Exit Management for Faculty in the assigned School
• Provide HR operational and secretariat support to school level committees formed for the appointment, reappointment, promotion & tenure for Faculty
• Provide HR advisory support on related processes and procedures
• Ensure tasks and enquiries undertaken are resolved and completed in a timely manner in accordance with the service level agreements (SLA)
• Improve processes and procedures to ensure high standards of service and work quality, efficiency and governance
• Involve in coordinating activities in supporting University level meetings
• Drive and/or participate in projects and process reviews
• Collaborate and build good working relationships with stakeholders within the University
• May be expected to manage a small team of 1 – 2 HR Officers

Requirements

• Diploma or Degree in Human Resource, Social Sciences or Business related disciplines
• Strong writing skills is essential
• Good interpersonal, communication and organisation skills
• Meticulous and a service-oriented mind-set
• Proficient in Microsoft Office, Acrobat applications
• Proficient in WorkDay is an advantage

Interested candidates may apply to our job portal via https://ntu.wd3.myworkdayjobs.com/Careers/job/NTU-Main-Campus-Singapore/Assistant-Manager--Faculty_R00014934