Total 257 Finance / Banking / Insurance job vacancies in Leicester, LE3 8TB

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.



Assistant Finance Business Partner
Hybrid
- Leicester, LE3 1UQPermanent, Full Time
£28,000 per annum plus benefits

Here at Serco, we have an opportunity for an Assistant Finance Business Partner to join the Leisure team and support the Finance Business Partner and Serco business leaders to deliver profitable and sustainable growth for services. As our AFBP, you will be responsible for providing dedicated commercial, and financial information to support decisions aligned to strategic and customer priorities, to support winning good business and improve shareholder value. You will work with Business Partners and their portfolio of business to assist in providing assumptions, help influence decisions and support in making recommendations for efficiency improvements to sustain growth.

Serco’s purpose is to impact a better future
- we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.
As part of this you’ll:

- Support the Finance Business Partner by providing commercial and financial support; challenge and insight into business profitability to drive future performance.
- Understand the customer landscape and their drivers to provide contract / service pricing, cash, and margin optimisation recommendations, ensuring an acceptable balance of risk and return.
- Produce accurate financial records, compliance, business financial plans and forecasts with the Finance Business Partner for use by the Leisure finance team.
- Understand the value drivers of the business and provide guidance on contract / service performance including ROI, scenario planning, KPI analysis and benchmarking.
- Support the portfolio strategy through market, competitor and portfolio analysis and inform market entry and exit decisions.
- Provide information to aid the support for new business, drawing upon the Pricing and Deal Architecture and Legal teams.
- Develop customer relationships to support successful commercial and financial negotiations regarding variable revenue, rebids, and change notices.
- Support business leaders to deliver contractual obligations through identification of over and under delivery, performing root cause analysis, and making recommendations.
- Drive contract / service cost optimisation projects through profitability analysis and efficiency recommendations.


What you’ll need to do the role:

- Ideally you will be working as an Assistant Finance Business Partner or similar, working towards an appropriate professional qualification for the role (e.g., ACA, ACCA, CIMA or equivalent).
- Ability to highlight problems and support innovative and practical solutions.
- Strong commercial acumen, as well as an understanding of relationships between key financial and non-financial business value drivers.
- Ability to interpret and deal with incomplete data.
- Proven experience of building and maintaining relationships with internal and external stakeholders.
- Excellent communication and organisational skills.
- Willingness and ability to travel as and when required within the UK.


What we offer:

- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Flexible working options.
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.


ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

KEY RESULT AREAS Responsible for the month end/year end from liaising with stakeholders to managing budgets, processing journals, reviewing and reporting the capital position and liaising with auditors. Responsible for updating the asset register with all additions, disposal, run depreciation and work with the relevant departments to ensure accurate/qualitative data is available. To attend monthly budget holder meetings and explain the capital position. To assist in the annual capital budget setting process. The post holder will support the development, maintenance and review of financial procedures and policies. These procedures are co-ordinated in the Trusts Finance Manual which the post holder will help to ensure isunderstood and complied with across the Trust. The post holder will support the development and review of financial systems to ensure that the Financial Management Department can provide comprehensive and effective service to the Trust.

Are you looking for the next challenge in your career in Sleep Medicine and passionate about patient care? Do you work well in a fast paced environment and are keen to gain some Leadership experience? If you've got what it takes motivate and drive a team in delivering best patient care in Sleep Medicine, then we've got an exciting opportunity for you!

We are looking for a highly motivated individual for a fixed term contract (secondment will also be considered) to undertake the role of Senior Sleep Technologist to lead a well established team.

This role is part of a site based team responsible for the operational delivery of Sleep Services by contributing towards efficiency & productivity initiatives, delivery of utilisation and key performance indicators, undertaking Quality improvement projects and delivering outcomes to Clinical and Operational teams.

The role will include leading and supporting the clinical teams on site to deliver activity in line with local and national guidance and support Operational and clinical management team.

In addition to management responsibilities, your clinical responsibilities will include delivering diagnostic care to adult patients with sleep disorders, including but not limited to, diagnostic work with Actigraphy, full inpatient Polysomnography, Multiple Sleep latency Tests and Maintenance of Wakefulness Tests.

Don't miss out on this rare chance! Apply today!
• Managing and undertaking diagnostic tests for patient's with sleep and breathing problems
• Provide Clinical Education and Training to members of Sleep Disorders Team
• Lead and organise intra-departmental training, audit and Quality Assurance
• Support and deputise for Matron in line management capacity
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
• Take an active role in the co-ordination of IQIPS accreditation to improve quality of patient care and service delivery.
• With clinical expertise, assist in the training and development of technical staff, working collaboratively with the Consultant Technologist.
• As part of the senior MDT, ensure patient literature, website and others forms of information are available, maintained and kept up to date.
• Support the Sleep team in assessing and delivering complex health needs for patients, enabling them to review and evaluate treatments and care provided.
• Proactively seek feedback on patient and public experience in order to address concerns in a timely manner and build on success.
• Support Matron to ensure that coverage of Friends and Family Test
• Support Matron to ensure the department environment is safe, clean, comfortable and well maintained in line with patient and public expectations.
• As part of the senior MDT, to be responsible for ensuring that consistently high standards of customer service are delivered.
• Communicate service- related and specialist clinical information to managers, staff, patients (who may have sensory, physical or learning disabilities), carers and external agencies, some of which will be complex and require negotiating, persuasive, motivational and reassurance skills
• Ensure effective communication to manage change alongside the ITAPS management team.
• Take necessary steps to resolve conflict as speedily as circumstances allow and ensure feedback and planning for the future occurs
• Through effective communication, disseminate information across the Sleep Team and within ITAPS and other CMGs
• Take an active role in Clinical Meetings and the Sleep Management Team, including but not limited to organisation, chairing and planning.

please see job description/person specification for further details on the role


This advert closes on Tuesday 16 Jul 2024

Consultant in Metabolic Medicine & Chemical Pathology

We are inviting applications to join our team of Consultants in Metabolic Medicine and Chemical Pathology working at University Hospitals of Leicester NHS Trust.

Chemical Pathology at UHL provides a comprehensive clinical service to a population of 1.1 million. It is centered at one site but provides a service for the three acute hospital sites in Leicester and has excellent links across the local region. We have 6 WTE consultant posts working across the team.

UHL Chemical Pathology run clinics in Lipid Management and Metabolic Bone disorders along with a weekly day ward facility. UHL is also a Paget's Centre of Excellence and our team have a wide range of research projects they are involved in.
• Maintenance of the highest clinical standards in the management of patients.
• To share with colleagues responsibility for the day-to-day management of patients.
• To promote new ways of working and co-ordinating care for patients in the community and to ensure that services are based on effective and integrated partnerships across the health community.
• Take part in multidisciplinary case conferences.
• Supervise and train junior medical staff
• To be involved in appraising and assessing juniors.
• Teaching, research and administration.
• To proactively develop the service.
• To actively participate in both departmental and Trust matters concerning Clinical Governance and audit.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
• To support the running of the Lipid Clinic at Glenfield Hospital and the Lipid Clinic Postal Follow-up Service. The Lipid Service is headed by Dr P Gupta who is a Consultant in Metabolic Medicine/Chemical Pathologist
• To support the running of the Metabolic Bone Clinic. The Metabolic Bone Service is headed by Dr P Patel who is a Consultant in Metabolic Medicine/Chemical Pathologist
• To participate in the rota for supervising the departmental junior doctors on the weekly Day Ward Investigations Unit
• To participate in the weekly Duty Biochemists Rota.
• To liaise with Clinicians and users of the service in clinical investigations, management and diagnosis of diseases. The Day Ward Investigations Unit is held once a week on a Thursday. Currently the team involves 1 clinical aid, 1 administration officer, 1 nurse, 2 SHO, 1 SpR. Onaverage 8-10 patients/per week are cared for and reports genetrated. The referrals come from both primary and secondary care and tests include short synacthen test, lactose tolerance test, water deprivation test, Denosumab injection, Zolendronate infusion, cardiomyopathy test, butter fat test and investigations for electrolyte disorders. The Day Ward Investigations Unit is lead by the three Consultants in Chemical Pathology on a rotational basis (Dr F Rahman).
• Access to inpatient and ward facilities are available during the Nutrition ward round and also if there is input requested from colleague clinicians.
• To support running the Thyroid Register
• To participate in the provision of a reliable, high quality clinical and analytical Chemical Pathology Service in order to provide routine and specialist services to nationally accepted standards (CPA or equivalent).
• To participate in the provision and development of a specialist service within the department in the area of their particular interests/experience and in discussion with Head of Service.
• Involvement in the evaluation and implementation of recent developments in Clinical Biochemistry to ensure that the department provides up-to-date and current good practice.
• To contribute to the On-Call service and to cross cover annual leave for colleague Consultants
• To actively participate in departmental audit and clinical governance. To participate in the teaching and training of medical students, nurses, junior medical staff, clinical scientists, biomedical scientists, other allied hospital staff (e.g. Dieticians, Pharmacists) and including General Practitioners. The appointee will share these duties with other Consultants in the Department and is provided with 0.5 SPA.
• To provide cover on a short term basis in the absence of colleagues.
• The appointee, as like other consultant colleagues in the Trust, is expected to participate in the Revalidation process as directed by the GMC and the Trust provides the necessary support to obtain this and will be provided with 1 PA of SPA.


This advert closes on Tuesday 23 Jul 2024

The Finance Business Partner is an integral post in the Financial Performance/Financial Planning and Analysis structure and will support and be accountable to the Head of Financial Management in the provision of an effective and efficient Financial Management function across the Trust, which ensures the delivery of high quality patient centered services within the resources available. The role will act as a key operational link between theOperational Area and Corporate Finance teams, with thepost holder responsible for communicating with these keystakeholders and providing a timely and accurate service tothem. The role will be responsible for ensuring that agreedpractices and processes are being adhered to thereforeensuring that systems are in place to flag and address anyissues before they become problematic. Overseeing the month end process from start tofinish. Developing and maintaining relationships with Corporate budget holders and other key stakeholders. Ensuring consistency and efficiency in alltasks required. Ownership of the month end timetable and adheringto strict deadlines. Maximising automated data population into standardTrust reporting templates. Support and consolidation of Operational Areaforecasts. Supporting the budget planning process andcontributing to guidance documents. Take a lead role in the day to day management of the FinancialManagement Accountants.

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Non medical prescriber to join our Primary Care team at HMP Leicester, a Category B local prison holding men who are on remand as well as sentenced. It has an operational capacity of around 400. The prison is located in the City Centre and is a 15-minute walk from the station. Hours Shifts for this role are Mon-Fri - 16:30-20:30 Sat - 14:00-18:00 Salary Your will receive an hourly salary of £38.21 Applicants must have experience of must have experience in first night OST and alcohol detox prescribing How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Locum Consultant Physician in Diabetes.

An exciting opportunity has arisen to join the expanding Diabetes Consultant team, as a fixed term Locum Consultant at the University Hospitals of Leicester. Applications are invited from candidates with comprehensive experience in Diabetes and General (I) Medicine

The role will involve both outpatient and inpatient work across 2 hospital sites, including the LGH and LRI. The successful candidate will demonstrate competencies matching the personal specification and needs to possess existing specialty knowledge and skill set required for the position. We are looking for individuals who are passionate about diabetes care and improving the patient experience and outcomes. Team work and integrated working is a core component of the philosophy of our local service delivery.

The successful appointee will be expected to participate in the acute on-call rota.

Interested candidates are invited to discuss the planned posts with Dr Ian Lawrence (Head of Service, UHL Clinical Diabetes, contacted via 0116 2585402 or ian.lawrence@uhl-tr.nhs,uk) and Mrs Sam Walters (General Manager, UHL Clinical Diabetes, contacted via email - samantha.walters@uhl-tr.nhs.uk).

The successful candidate will have training and specialist certification in Diabetes and General (internal) Medicine and will provide a safe and efficient specialist Diabetes service for UHL while contributing to acute and general medicine service requirements. Key duties include:
• Contribute to high demand diabetes speciality activities along with colleague in department.
• Contribute to delivery of care for patients with complex diabetes needs in secondary care.
• Provide senior clinical decision making during on call cover.
• Participate in annual job planning and appraisal. Post holder will be required to maintain their continuing professional development for successful revalidation.
• Undertake statutory and mandatory training and essential to job role training determined by the department and CMG.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

PERSON SPECIFICATION (see attached JD/PS for full details)

Commitment to Trust Values & Behaviours:
• Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours.

Qualifications / Training:
• MB BS or Equivalent.
• Full GMC Registration.
• Fully Accredited for Higher Specialist Training or will be eligible for inclusion on the Specialist Register within 6 months of the interview date.
• MRCP/MRCS or Equivalent.
• Current BLS Certification.

Experience / Clinical Skills:
• Fully trained in Diabetology, Endocrinology & Acute Medicine.
• Excellent clinical skills and experience requisite to meeting all aspects of the Job Plan.
• Ability to apply sound clinical judgement to problems.
• Demonstrates clear, logical thinking / analytical approach.

Management:
• Ability to work effectively as part of a multidisciplinary team and supervise juniors.
• Experience of leading teams and awareness of leadership styles.
• Ability to effectively organise, prioritise and manage clinical workload.
• Understanding of wider health agenda and modern NHS.
• Ability to work to overcome barriers to change (negotiating, influencing and persuasion skills).

Communication Skills:
• Demonstrable skills in written and spoken English that are adequate to enable effective communication with patients and colleagues.
• To be empathetic and sensitive; capacity to take others perspectives and treat others with understanding.
• Highly Developed Emotional Intelligence.

Motivation:
• Personal integrity and reliability.
• Ability to motivate and develop both medical Staff and non-medical staff.

Research:
• Understanding and interest in research.
• Ability to appraise research critically.
• Ability to supervise juniors undertaking research projects.
• Evidence of recent research and development activity.

Teaching:
• Experience of and a commitment to training/ teaching undergraduate and postgraduates.
• Appraisal and assessment skills.
• Ability to asses clinical competencies.
• Enthusiastic and ability to inspire and lead others.


This advert closes on Thursday 4 Jul 2024

To provide a full administration service for the medical and nursing teams across the Fracture Clinic, Emergency Care Pathway, ensuring that the quality standards of the Trust are met.

To provide support and guidance to patients, carers, relatives, company representatives and others making contact with the service. To ensure and deliver a patient pathway in accordance with local and national guidelines in relation to the emergency care pathway.

To manage Fracture Clinic slot availability to ensure maximum efficiencies within the service to agreed templates ensuring annual leave impact on clinic utilisation is managed in a timely manner.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

You will be required to manage referrals and make new / follow-up appointments ensuring full utilisation of the clinics available.

You will be part of a supportive team working in a busy and challenging environment. You will work closely with medical, nursing and administrative colleagues to provide the best possible service to our patients.

You will be responsible for providing a high level of customer service, reception duties and patient communications in an out-patients setting. You will be dealing with patients / relatives / carers both face-to-face and over the phone to ensure the patients pathway meets the emergency care standards.

Pre-interview visits are welcome and encouraged.


This advert closes on Tuesday 9 Jul 2024

UHL is part way through an exciting transformation journey in Maternity & Neonatal Services, underpinned by the Perinatal Safety Improvement Programme. This multi-disciplinary initiative comprises four workstreams, each aligned to the themes of the National Three-Year Improvement Plan for Maternity and Neonatal Services.

The Trust needs a dynamic, organised and experienced Senior Project Manager to take a lead role in co-ordinating the delivery of multiple projects across the programme, with a particular focus on national reviews such as the Ockenden and Kirkup reports. The Trust has achieved significant success in Maternity Incentive Scheme compliance, CQC improvements and Quality Improvement projects, leading to enhanced service users’ experience.



You will join our multi-disciplinary Perinatal Safety Improvement Team. The team has a wide range of skills and experience, delivering high quality improvement projects in conjunction with clinical teams.

We are looking to appoint a person who is experienced in leading and managing quality improvement projects. You will have the ability to interpret complex information, communicating effectively with key stakeholders including service users, multi-disciplinary teams and the senior leadership team. You will have a problem solving approach with a willingness to challenge the status quo. You should have a clinical professional or operational management qualification or equivalent knowledge gained in a health related organisation.


• Conduct audits, service reviews, and apply improvement methodologies for informed decision-making and change management.
• Develop a project plan for transformational change in maternity services.
• Create an action plan and robust mechanisms to assure the CMG Senior Team and Executives.
• Communicate with stakeholders within the organisation and healthcare partners to ensure successful delivery.
• Report adverse changes and their impacts to stakeholders for corrective action and contingency planning.
• Engage and consult with key stakeholders throughout the transformation process.
• Ensuring patient safety is central to all transformational changes under the leadership of the Senior Management team within the CMG.

Communication
• Maintain effective communication channels throughout the project.
Establish communication lines with CMG colleagues and the wider healthcare community to integrate improvements and services.
Support a communication structure within the Clinical Management Group to engage all staff in the Trust’s vision of excellence.
Use motivational and negotiating skills to foster collaboration among stakeholders to achieve improvements.

Human Resources
• Promote a culture of transformational development and accountability among project staff.
Support staff through education and training to meet Trust values and objectives.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

The post holder will lead alongside the Head of Midwifery and the Senior CMG Triumvirate to support the Maternity Service with the multiple projects currently required under the national maternity transformation programme.



The post holder will be responsible for developing and maintaining detailed action plans. To work alongside the CMG Senior Team to ensure robust mechanisms are imbedded in the service and to provide and maintain appropriate assurance frameworks for sustainable delivery of any actions or recommendations.



The post holder will work alongside the Senior CMG Team and obstetric service including midwifery and consultant representatives from within the Clinical Management Group (CMG) to progress the specific improvement schemes.


This advert closes on Thursday 4 Jul 2024

Full Time SACT (Chemotherapy) Suite Clinic Co-ordinator

We have an exciting opportunity for a Clinic Co-ordinator to join our Admin Team on our busy SACT (Chemotherapy) Suite in the Osborne Building at LRI.

We are looking for an enthusiastic and motivated individual to join our busy team as a Clinic Co-ordinator. You will work on our SACT Suite Reception Desk as well as in our busy Chemotherapy Outpatient Clinics. The role involves liaising directly with our patients and their relatives as well as the Consultant Oncologists, other doctors, Clinical Nurse Specialists and admin staff, so experience in a customer service role along with excellent communication skills is essential in this role. This is subject to Job Evaluation





This is a demanding and also rewarding role and it is essential that the successful candidate is able to work effectively as part of a team whilst prioritising and managing their workload. If you are a highly organised person, would love a challenge and like to keep busy then this is the job for you. The job is based at the Leicester Royal Infirmary.

Previous experience of using computer systems will also be essential as the role will involve booking patients’ treatment appointments on our Chemotherapy system and outpatient appointments via the HISS Patient System. HISS experience would be an advantage but not essential as we will provide training for this.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:



http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

• Ensure accurate and timely processing of clinical administrative

correspondence (clinic letters, referrals and discharge summaries).
• Prioritise work in an appropriate order to ensure completed within target times.
• Clinic preparation specifically retrieval of notes, filing, tracking in and out Photocopying, filing, or any administration duties as deemed necessary to support the patient journey.
• Take telephone enquiries for the pathway team and respond appropriately.
• Utilise the HISS system to update to ensure accurate patient detail.
• Ensure all clinical outcomes are accurately recorded both paper and electronically.
• Provide a courteous and efficient reception service.

To work within a team ensuring cover is provided at all times to maintain an essential service.
• To actively participate in the sharing of skills and experience in the clinical team associated within each speciality aiding the spread of good practice throughout the team.
• To attend in-service training or meetings to ensure that skills andknowledge are kept up to date and appropriate to the post.
• To attend all mandatory training as required by the CMG/Trust.
• Any other duties commensurate with the role and service needs.

Please see job description/person specification for full details on the role.


This advert closes on Thursday 4 Jul 2024

An exciting opportunity has arisen for a Senior Support Buyer position within the Support Buying team in the Procurement department. This post will be a full-time, permanent position.

We are looking for two enthusiastic, committed, and motivated individuals with passion and drive to join our Support Buying team. The key function of the role is to support the UHL staff with low value spend in day-to-day ordering of goods and services. This will be done by developing and delivering training to UHL staff on the right way to order goods and services and on the process of ensuring invoices and prices are accurate to ensure a timely payment to our supplier. The post holders will also act as key collaborators for UHL departments.

The successful candidates will need to have previous NHS procurement experience in a busy office environment with excellent administrative and organisational skills including the ability to prioritise workloads. Previous knowledge of purchase to pay systems, as well as excellent customer service and time management skills and experience of working on their own initiative are key requirements.

If you are a highly motivated and organised person with a good work ethic this may be the job for you, we will welcome your application.

For further information or an informal discussion please contact Magda Mikolajczak, Purchase to Pay Team Co-ordinator, on 0116 502 7265 extension 27265.




The post holders will be required to act as a liaison between the Support Buying team, tasked with managing low value spend, and the rest of the Procurement department and UHL staff.

This will entail mentoring and monitoring the performance of the Support Buying team and using the relevant information to inform decision making for improvement plans.

The post holders will also have a close working relationship with the Accounts Payable department, to help ensure the smooth functioning of the purchase to pay process, from the point of raising an order all the way to payment of the invoice.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
• Supporting the Purchase to Pay Co-Ordinator to deliver a professional support buying function
• Take ownership for updating contract information on the Contract Register in line with the Contract Management Framework
• Support working with key suppliers to ensure contracts and orders are placed in the timeframes agreed.
• Take the lead on areas of development in relation to area of responsibility
• Sustain good working relationships with internal and external stakeholders.
• To provide administrative support to the Procurement team including Clinical Procurement when called upon to do so.
• To support the uploading of product catalogues to the chosen Trust electronic Finance & Procurement ordering systems.
• To provide a professional helpdesk facility (email, telephone and procurement mailbox) for use by Trust staff/customers.
• Develop, maintain and deliver identified training for users of the P2P System.
• Develop and deliver improvement projects to deliver continuous improvement in the P2P systems and processes.
• To provide support for the wider Performance, Governance and Operational Procurement team as requested to do so.
• To support the Purchase to Pay Team Co-ordinator in developing and providing regular and appropriate communications to CMG’s & requesters.
• Responsible for ensuring that consistent high standards of customer service are delivered at all times.
• Reporting of the accurate recording of any efficiencies or savings made because of the work that the Support Buying team carry out and the presentation of any data gathered as appropriate when requested to do so.

please see job description/person specification for further details on the role


This advert closes on Tuesday 2 Jul 2024

Consultant in Stroke Medicine

This is an exciting opportunity to join our welcoming and friendly team within the department of Stroke Medicine. As part of our strategy to improve stroke inpatient care, we are seeking to appoint a dynamic and forward-thinking individual to join our team who share in our ethos to deliver excellent patient care.


The successful applicant will provide and support an outpatient and in-patient service within the Trust.

The Stroke Department currently covers 2 Stroke wards at LRI which incorporates a higher-level receiving area referred to as the Hyper-Acute Stroke Unit; along with a separate Acute Stroke Unit, and affiliated Stroke Rehabilitation Units.
• To provide senior clinical decision making on a Stroke Ward designed for patients not appropriate for immediate discharge or transfer. This will include consultant ward rounds & board rounds
• To partake in the out of hours Stroke Consultant Rota .
• To supervise and train junior medical staff.
• To ensure the provision of good standards of practice and care as described in the GMC Guidance ‘Duties of a Doctor’ are followed at all times; and that suboptimal practices are reviewed, with appropriate personal and team feedback and reflections for improvement.


Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
• To ensure that clinical practice is both effective and efficient and that appropriate monitoring of clinical care takes place. To actively participate in audit.
• To work with the CMG management team to ensure that services are delivered efficiently and reflect best practice with processes and governance to match - this may require new and flexible ways of working in the future
• To provide continuing responsibility for the care of the patients in their charge and for the proper organisation and functioning of their clinical practice.
• To work closely with other specialties, departments and outside agencies to deliver the objectives of the Clinical Management Group.
• To take responsibility for ensuring that critical clinical incidents, as defined in the Trust’s ‘Critical Incident Policy’, are reported in a timely manner.
• To participate in yearly appraisal and job planning.
• To undertake Mandatory & Statutory training as determined by the Trust and Clinical Management Group.
• To undertake the delivery of undergraduate teaching as a clinical teacher.


This advert closes on Monday 29 Jul 2024

Leicester-Hybrid working

Full-time, Monday - Friday 09:00 - 17:30 NO WEEKENDS!

Salary £23,500



At Hastings Direct, we have a simple ambition - to be the best and biggest digital insurance provider in the UK. Our Customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high quality insurance service they deserve.





Your role:



You will be part of a busy and fast-paced department that is responsible for providing support to our customers who have been involved in a road traffic accident, regardless of fault. Your role in this team will involve communicating with our customers through both verbal and written means, and discussing their options following a total loss of their vehicle. Our main objective is to get them back on the road as quickly as possible by negotiating the valuation of their vehicle, providing them with the right information, and ensuring their complete understanding so that they don't have to contact us again. It is crucial to speak confidently and provide accurate information right from the beginning to avoid any confusion and ensure a seamless customer journey.





Job Details

• Manage a portfolio of policyholder's total loss claims through to settlement.
• Make and receive calls from internal and external parties
• Provide excellent customer service, empathy and understanding when our customers need us most, whilst ensuring clear expectations set and regular updates provided throughout the claims process
• Validate claims and policies
• Maintaining accurate record keeping, reserves and a proactive diary system to ensure timely case reviews.
• Achieve departmental and business targets

Skills we would love you to have

• Outstanding customer service, with excellent verbal and written communicational skills
• Strong active listening skills
• Proactive in your approach to work
• Organisational skills with the ability to prioritise workload
• Natural ability to lead conversations and objection handle
• High attention to detail

What we offer



Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.







Reward



Salary - Attractive salary based on experience (pay reviews also completed each year)



Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.



Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.



Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.



Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.



Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs.



There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Leicester-Hybrid working

Full-time, Monday - Friday 09:00 - 17:30 NO WEEKENDS!

Salary £23,500



At Hastings Direct, we have a simple ambition - to be the best and biggest digital insurance provider in the UK. Our Customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high quality insurance service they deserve.





Your role:



You will be part of a busy and fast-paced department that is responsible for providing support to our customers who have been involved in a road traffic accident, regardless of fault. Your role in this team will involve communicating with our customers through both verbal and written means, and discussing their options following a total loss of their vehicle. Our main objective is to get them back on the road as quickly as possible by negotiating the valuation of their vehicle, providing them with the right information, and ensuring their complete understanding so that they don't have to contact us again. It is crucial to speak confidently and provide accurate information right from the beginning to avoid any confusion and ensure a seamless customer journey.





Job Details

• Manage a portfolio of policyholder's total loss claims through to settlement.
• Make and receive calls from internal and external parties
• Provide excellent customer service, empathy and understanding when our customers need us most, whilst ensuring clear expectations set and regular updates provided throughout the claims process
• Validate claims and policies
• Maintaining accurate record keeping, reserves and a proactive diary system to ensure timely case reviews.
• Achieve departmental and business targets

Skills we would love you to have

• Outstanding customer service, with excellent verbal and written communicational skills
• Strong active listening skills
• Proactive in your approach to work
• Organisational skills with the ability to prioritise workload
• Natural ability to lead conversations and objection handle
• High attention to detail

What we offer



Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.







Reward



Salary - Attractive salary based on experience (pay reviews also completed each year)



Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.



Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.



Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.



Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.



Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs.



There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Investigating, managing and reporting on a varied range of surveyed claims
  
• Liaising with customers, determining policy cover and legal liability investigations, establishing the loss value and any associated costs
  
• Handling and desktop settling a full and varied range of incidents
  
• Ensuring all claims are managed properly, fairly and with integrity, producing reporting which demonstrates this
  
• Maintaining high standards of communication with internal stakeholders and providing information on significant claims trends
  
• Participating in the policy wording and claim handling enhancement working group and contributing to the claims auditing process
  
  
  

Skills we would love you to have

• Experience of investigating and handling domestic property claims
  
• Excellent knowledge of current case law, settlement methods, building regulations, market pricing, flood/escape of water/fire damage management best practice and principles
  
• Claims scoping and management software experience
  
  
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.



Reward


Salary - Attractive salary based on experience (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.