Total 15 Director/C-Level Education / Training job vacancies in Novotel Living Singapore Orchard

Senior Research Director

We are a specialist division of M&C Saatchi.

Our aim is to harness the power of cutting-edge marketing, communications, and creativity, so that they become key tenets of social and behaviour change activity. Clients include a range of governments, INGO’s, foundations and multilaterals.

We are focused on tackling some of humanity's most challenging and important problems, in fragile states and developing countries, through the creation of multimedia messaging campaigns.

A specialist research team exists within the company to provide formative research support and to evaluate the progress of the campaigns. We are looking for an experienced mixed-methods researcher to lead this research team.

The Senior Research Director will be confident leading the Research & Insights Department, managing & overseeing a team across two offices. This will involve overseeing the design of assessment frameworks to ensure both the effectiveness of the messaging is assessed, as well as the assessment of the strategy/Theory of Change itself. The Senior Research Director will also oversee report writing for internal audiences as well as clients. The position requires relationship management with research partners who perform the primary research on behalf of the organisation. The position will also require representing the research team internally, with especial regard to working with the accounts, strategy and production teams. The position will additionally entail other research tasks, including but not limited to open-source research; desk reviews; lessons learned/best practice write ups; etc.

Reports to the Indo-Pacific Director

Job purpose

· Working as part of a core team that supports M&C Saatchi World Services’ communications campaigns, providing research, analysis and insights to support program management teams.

· Leading the measurement and assessment of ongoing communications campaigns, applying quantitative and qualitative research methods.

Main Accountabilities

· Implementing evaluation strategies, including designing assessment strategies and reviewing draft formative and evaluative research instruments produced by Analysts working on the project.

· Owning project research reporting including assessment reports and formative research reports. This includes reviewing reports delivered by Managers & Analysts working on the project to ensure we are providing meaningful and actionable insights.

· Presenting research findings to internal and external audiences in a clear, articulate and timely manner.

· Managing relationships with research fieldwork partners and overseeing all project management when outsourced.

· Assisting with optimising the project’s strategy and delivery.

· Feeding into strategy/Theory of Change development.

· Regional research craft leadership and line management of Managers & Analysts within the team, contributing to both formal and informal training and mentorship of members of the team.

· Development and productisation of research capabilities for existing and potential clients. This includes selling capabilities to prospective clients and development of bespoke methods and tools for commercialisation.

· Reporting and updating the Leadership team regularly, managing upwards as well as downwards

Knowledge and Expertise

· Expertise in quantitative and qualitative research methods; research, data and insights

· A firm interest and understanding of geo-politics and International Relations.

· Regional expertise: The SRD is expected to be (or become) an authority on the APAC region, with the ability to sense-check the analysis produced by the analysts within the team, and knowledge of best practice when conducting research in Asian markets.

· Proven ability to lead and manage a regional team.

Desirable:

· Knowledge of, and/or experience in, the media industry, creative production, and media dissemination.

· Knowledge of behaviour change communications.

· Knowledge of Strategic Communications.

Experience and Qualifications and Core Skills:

· Minimum of 8 years relevant research, monitoring and evaluation experience.

· Experience managing research projects from design to report writing.

· Strong qualitative and quantitative analysis skills (with experience using SPSS, Q, R or Stata).

· Experience designing and conducting mixed methods research studies.

· Department lead or extensive line management experience.

· Strong report writing and data visualisations skills.

· Good communication skills including experience presenting research findings and explaining technical concepts to multiple stakeholders including non-researchers, clients, etc.

· A strong work ethic with ability to stick to deadlines.

· Bachelor’s degree in a relevant field.

· Fluent in written and spoken English.

· Proficient in all components of Microsoft Office (Outlook, Word, PowerPoint and Excel).

Desirable:

· Experience with evaluating behavioural change.

· Experience evaluating the impact/effectiveness of multimedia communications activity.

· Experience with digital and innovative research methods.

· Experience designing logical frameworks (logframes) and assessment strategies.

· Experience using data visualisation software such as tableau.

· Experience of myriad tools, research processes and partners that have improved ways of working.

Additional Key Qualities

· Understanding of the company’s culture and business area.

· Sense of responsibility towards the organisation’s reputation.

· Ability to travel and work independently.

· Forward leaning attitude and ability to represent the research team internally and externally.

· Willingness to manage, mentor and train members of the team.

· Anticipation of challenges and show of initiative across all projects.

RESEARCH DIRECTOR

We are a specialist division of M&C Saatchi.

Our aim is to harness the power of cutting-edge marketing, communications, and creativity, so that they become key tenets of social and behaviour change activity. Clients include a range of governments, INGO’s, foundations and multilaterals.

We are focused on tackling some of humanity's most challenging and important problems, in fragile states and developing countries, through the creation of multimedia messaging campaigns.

A specialist research team exists within the company to provide formative research support and to evaluate the progress of the campaigns. We are looking for an experienced mixed-methods researcher to join this research team.

The Research Director will be confident managing more junior members of the research team. This will involve overseeing the design of assessment frameworks to ensure both the effectiveness of the messaging is assessed, as well as the assessment of the strategy/Theory of Change itself. The Research Director will also oversee report writing for internal audiences as well as clients. The position requires relationship management with research partners who perform the primary research on behalf of the organisation. The position will also require representing the research team internally, with especial regard to working with the accounts, strategy and production teams. The position will additionally entail other research tasks, including but not limited to: open-source research; desk reviews; lessons learned/best practice write ups; etc.

Job purpose

· Work as part of a core team that supports M&C Saatchi World Services’ communications campaigns, providing research, analysis and insights to support program management teams.

· Lead on the measurement and assessment of ongoing communications campaigns, applying quantitative and qualitative research methods.

Main Accountabilities

· Implementation of evaluation strategies, including designing assessment strategies and reviewing draft formative and evaluative research instruments produced by Analysts working on the project.

· Ownership of project research reporting including assessment reports and formative research reports. This includes reviewing reports delivered by Analysts working on the project to ensure we are providing meaningful and actionable insights.

· Presenting research findings to internal and external audiences in a clear, articulate and timely manner.

· Managing relationships with research fieldwork partners and overseeing all project management when outsourced.

· Assisting with optimising the project’s strategy and delivery.

· Feeding into strategy/Theory of Change development.

· Line management of Analysts within the team and contributing to both formal and informal training of more junior members of the team.

· Regular upward reporting to the Senior Research Director and undertaking any other duties deemed necessary by the Senior Research Director.

Knowledge and Expertise

Essential:

· Expertise in quantitative and qualitative research methods.

· A firm interest and understanding of geo-politics and International Relations.

· Regional expertise: The RD is expected to be (or become) an authority on the APAC region, with the ability to sense-check the analysis produced by the analysts within the team, and knowledge of best practice when conducting research in Asian markets.

Desirable:

· Knowledge of, and/or experience in, the media industry, creative production, and media dissemination.

· Knowledge of behaviour change communications.

· Knowledge of Strategic Communications.

Experience and Qualifications and Core Skills:

Essential:

· Minimum of 6 years relevant research, monitoring and evaluation experience.

· Experience managing research projects from design to report writing.

· Strong qualitative and quantitative analysis skills (with experience using SPSS, Q, R or Stata).

· Experience designing and conducting mixed methods research studies.

· Line management experience.

· Strong report writing and data visualisations skills.

· Good communication skills including experience presenting research findings and explaining technical concepts to multiple stakeholders including non-researchers, clients, etc.

· A strong work ethic with ability to stick to deadlines.

· Bachelor’s degree in a relevant field.

· Fluent in written and spoken English.

· Proficient in all components of Microsoft Office (Outlook, Word, PowerPoint and Excel).

Desirable:

· Experience with evaluating behavioural change.

· Experience evaluating the impact/effectiveness of multimedia communications activity.

· Experience with digital and innovative research methods.

· Experience designing logical frameworks (logframes) and assessment strategies.

· Experience using data visualisation software such as tableau.

Additional Key Qualities

Essential:

· Understanding of the company’s culture and business area.

· Sense of responsibility towards the organisation’s reputation.

· Ability to travel and work independently.

· Forward leaning attitude and ability to represent the research team internally and externally.

· Willingness to manage and train more junior members of the team.

· Anticipation of challenges and show of initiative across all projects.

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Lenovo, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Assembly was named The Drum’s APAC Media Agency of the Year in 2021 

WHO WE'RE LOOKING FOR

We’re seeking someone passionate about data, obsessed with media trends, and eager to make a strategic impact for our clients and our organization. You’re a highly analytical and data-driven leader who can shape and elevate Assembly's research capabilities across the Asia-Pacific region. This pivotal role will be the driving force behind our understanding of media landscapes, macro media trends, and consumer behavior, directly informing strategic decisions and client recommendations. 

WHAT YOU’LL BE DOING ON ANY GIVEN DAY 

• Mastering Media Landscapes: Conducting deep dives into media consumption habits, platform performance, and emerging trends across diverse APAC markets. 

• Macro Trend Maven: Synthesizing vast amounts of data to identify and articulate overarching trends that impact media strategies, consumer engagement, and brand positioning. 

• Social Listening Guru: Managing and interpreting real-time social data to understand consumer sentiment, conversations, and emerging trends. 

• Research Powerhouse: Overseeing a comprehensive research program, encompassing proprietary surveys, focus groups, social listening, and competitive analysis. 

• Data Wizard: Leveraging advanced analytics tools (Excel macros, SQL, Google Analytics) to extract meaningful insights and uncover hidden patterns. 

• Knowledge Curator: Managing a robust library of third-party research reports, ensuring access to cutting-edge insights for the agency and clients. 

• Investment Strategist: Conducting cost-benefit analyses for potential research tools and platforms, maximizing value and impact. 

• Thought Leadership: Make trend/reporting recommendations to internal teams and play a pivotal role in shaping strategic thought-leadership programs that elevate the agency status.  

Your Impact: 

• Strategic Support: Your insights will directly guide the agency's strategy team and media recommendations, ensuring they're rooted in data-backed understanding of the ever-evolving media landscape. 

• Competitive Advantage: You'll equip Assembly with a unique understanding of macro trends and consumer behavior, positioning us as thought leaders in the industry. 

• Client Value: Your research will empower clients with actionable insights and a clear roadmap for navigating the complex media landscape in APAC. 

• Data-Driven Culture: You'll foster a culture of data-driven decision-making, elevating the agency's capabilities and outcomes. 

• Innovation Catalyst: You'll identify and champion new research methodologies, tools, and platforms to stay ahead of the curve. 

Must Haves: 

• Analytical Acumen: Preference to quantitative degree holders (statistics, mathematics, computer science, etc.) or equivalent. 

• Research Methodologist: Demonstrated ability to design and execute full-scale surveys and focus groups, including analysis and reporting. 

• Social Listening Ace: Extensive experience managing and analyzing data from social listening platforms (e.g., Quid, Netbase, Brandwatch, Meltwater). 

• Trend-spotter: Proven track record of identifying and interpreting macro trends in media, consumer behavior, and technology. 

• Communication Champion: Excellent written and verbal communication skills, with the ability to present complex findings in a clear and compelling manner. 

• Technical Expertise: Mastery of Excel macros, SQL, Google Analytics, and other data analysis tools. 

• Leadership Presence: Experience leading and mentoring research teams, fostering collaboration and driving results from outsourced and remote teams. 

Good to Haves: 

• Media Agency Experience: Understanding of media planning, buying, and measurement processes. 

• APAC Market Knowledge: Familiarity with the unique media landscape and consumer behaviors across APAC markets. 

• Multilingual: Proficiency in multiple languages relevant to the APAC region. 

• Creative Problem-Solving: Ability to approach research challenges with innovative thinking and a solutions-oriented mindset. 

WHY ASSEMBLY?

• We‘re part of Stagwell (NASDAQ: STGW), the challenger network built to transform marketing. We’re nimble, smart, and digital-first, and we’re quickly growing to take on the biggest legacy holdcos.
• We care about your growth — we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals.
• We recognize and celebrate your success...all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated!
• We’re truly a people-first organization. That’s why we operate in hybrid model with flexibility, Work from Anywhere Scheme, allows you to be in control of your work-life balance.
• We believe in making impactful change in society, we encourage you to take Impact Leave time off from work to engage in volunteer activities with a charity that you support.

Duke Corporate Education is seeking a motivated Project Director to join our team of experienced business and learning experts. As part of our premier global leadership solutions provider, the Project Director will play a key role in developing and driving leadership development solutions for our clients. Duke CE is a blend of business and university, bringing both real-world insight and academic rigor to provide flexible and creative solutions for our clients. As a Project Director, you will be working with challenges to find the right leadership solutions that enable our clients' leaders to adapt and move the organization forward.

While this position primarily supports our Singapore offices, candidates may be based in either London or Singapore.

Responsibilities

• Translate client needs into actionable project plans and drive progress towards deliverables.
• Manage project budget, contract, and timelines to ensure successful project completion.
• Collaborate with internal and external stakeholders to ensure project progress and quality standards are met.
• Lead project team members by providing feedback, guidance, and support to ensure project milestones and goals are met.
• Prepare and deliver status updates and presentations to clients and internal teams.
• Identify, track, and communicate project risks and issues to drive resolution.
• Compile and analyze data to evaluate project performance.

Must Haves

• Minimum 5 years of experience in project management, education management industry preferred.
• Bachelor's degree in business or related field required, Master's degree preferred.
• Strong communication and interpersonal skills.
• Ability to lead, motivate, and influence project team members to drive success.
• Strong analytical and problem-solving skills.
• Demonstrated ability to manage multiple projects simultaneously.
• Experience with project management software and tools.

Duke CE invites all applicants who meet the job requirements to apply. Appointments will be made in line with our business needs.

Duke Corporate Education (Duke CE), a premier global provider of leadership solutions, is seeking a Client Director to join their management consulting team. As part of Duke University, Duke CE brings together experienced business and learning experts with a global network of faculty and experience providers to help clients find the right leadership solutions to overcome their messy challenges and move their organizations forward. The Client Director will play a key role in cultivating and managing relationships with clients, developing strategies to meet their needs, and achieving business growth.

Responsibilities

• Act as a trusted advisor and partner for clients, understanding their challenges and needs, and developing tailored solutions that drive business results.
• Establish and expand strong relationships with clients, serving as their main point of contact and ensuring excellent customer service.
• Lead the development and execution of client strategies that drive growth and exceed revenue targets.
• Collaborate with internal teams to design and deliver innovative and impactful leadership development programs that meet client needs and align with Duke CE's standards of academic rigor.
• Stay up-to-date on industry trends and best practices, sharing insights with clients and internal teams to inform program design and development.
• Facilitate workshops and meetings with senior-level executives to drive understanding and alignment on program goals and outcomes.
• Lead contract negotiations and oversee the onboarding process for new clients.

• Bachelor's degree required, MBA or other advanced degree in a relevant field preferred.
• Minimum of 7 years of experience in management consulting, corporate learning, or a related field.
• Proven track record of building and maintaining strong relationships with senior-level clients, and ability to drive revenue growth.
• Experience in designing and delivering leadership development programs, with a deep understanding of adult learning principles and practices.
• Exceptional strategic thinking and problem-solving skills, with ability to drive complex projects to completion.
• Strong communication and interpersonal skills, with ability to influence and persuade clients and partner with internal teams.
• Ability to travel up to 50% of the time, both domestically and internationally.

What you get to do in this role:

The Master Instructor will lead the change in elevating the brand’s cycling experience in Singapore, Thailand and Hong Kong. Working with teams across all countries, the Master Instructor will take lead in the capabilities and professional development of the cycling team, guide and build new instructors, as well as recruitment of potential instructors.

The Master Instructor will also conduct classes across all studios, elevating the brand and increasing the brand’s presence internationally.

The job scope will include but not limited to the following:

- Teach at least 8 - 10 classes a week;

- Mentor the mentors/ instructors;

- Develop and run training sessions/ workshops to increase skills set and elevate team spirit;

- Brand development;

- Increase our brand presence internationally;

- Create a positive culture;

- Develop not just the instructors but our members as well;

- Be our Brand Ambassador;

- Willing to travel regularly.

Weber Shandwick is one of the world’s leading global communications and marketing solutions firms with offices in 79 cities and a network extending to 120 cities on 6 continents. In the Asia Pacific region we have 17 owned offices with affiliates and representative firms in other locales – spanning Greater China, Japan and Korea, India and Southeast Asia. Our heritage in Asia Pacific stretches back more than 60 years.

Weber Shandwick was named Asia-Pacific PR Consultancy of the Year 2015, 2017, 2019 and 2020 by PR Awards Asia, the ICCO Regional Network of the Year Asia Pacific in 2015, 2017, 2018 and 2019, Asia-Pacific Consultancy of the Year 2017 and 2019 by Provoke and Regional Network of the Year in 2014, 2015, 2016, 2017 & 2018 by Public Affairs Asia. We were also named PRWeek Purpose Awards Agency of the Year 2020 and 2021, Global PR Agency of the Decade at the 2020 Global Sabre Awards by Provoke Media. Recent accolades include Fast Company's Best Workplaces for Innovators (2023), Most awarded PR agency at Cannes (2023), The Gold Standard Award for Regional Network of the Year, Asia Pacific (2023) and Global Agency of the Year at the 2023 Global SABRE Awards.

More than ever, organisations need to solve for unprecedented challenges born of technology-driven disruption. We fuse global teams grounded in technology, digital innovation and analytics to help clients. As we live in an always-on world, our brand positioning reflects this need to engage with our always-on audience, just as we advise our clients to do. We inspire. We incite. We shape ideas and conversations, and we activate our global reach for local causes and multinational brands alike, and we’re always ready for more problems to solve.

About the opportunity:

An Account Director is responsible for all aspects of a client relationship and account team. They must supervise multiple projects and team members. Other responsibilities include recommending programs and activities coordinating with client’s goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. Account Directors are also more engaged with business development, strategic program planning and the development of creative concepts.

This is a varied role overseeing the development and delivery of a broad range of medical education and communications projects and events. You will lead a full range of activities, including managing event logistics and production, faculty identification and management, and delivering educational materials and publications. You implement a variety of small- and large-scale events according to strategic priorities developed with the client.

As a leading member of the healthcare team, familiarity and comfort with healthcare content is essential to drive value to our pharmaceutical and non-profit healthcare clients.

RESPONSIBILITIES:

Client

• Keep client programs on schedule and ensure all deadliness are met
• Structure long term plans and program recommendations for clients
• Earn the confidence of mid-to-senior level client contacts and other executives within a client’s organization
• Plan and implement programs; forecast and manage budgets, profitability, and receivables for new and existing clients
• Proactively handle client problems quickly and adeptly
• Serve as senior contact for client
• Contribute to and promote business development by counseling clients
• Develop and deliver client presentations

New Business Development

• Actively participate in new business initiatives including taking a lead role in research and scoping of new business opportunities as needed
• Generate new business from existing clients and new clients by developing programs, making credentials presentations, presenting programme recommendations, and pursuing new business leads

Events

• Provide high-level strategic counsel on event objectives, content and implementation
• Lead client relationships covering a range of virtual, hybrid or face-to-face events in the Asia Pacific and beyond
• Oversee the design and implementation of multiple events simultaneously with the team
• Ensure meticulous and rigorous compliance with all financial, regulatory and legal requirements
• Drive the development of appropriate strategies and programs to meet client objectives
• Know the industry’s issues that directly and indirectly affect the client

Writing

• Work with administration and staff to generate letters of agreement, contracts and strategic project plans for current and new clients
• Accountable for quality control and final review of all letters, memos, meeting reports, and client materials
• Able to conceive and scope editorial projects, and brief team on direction, objectives and content

Team Management

• Act as key contact for internal account staff to address issues
• Make account assignments
• Train and motivate team members
• Manage account staff group profitability
• Conduct performance reviews
• Create opportunities for team members to enhance growth with agency
• Strategically evaluate contributor’s strengths and assemble team accordingly
• Make recommendations regarding salary increases, promotions, etc.
• Track team results against client’s goals
• Attend account reviews and staff meetings – provide ongoing communications and feedback
• Ensure account team members adhere to agency time reporting and financial guidelines
• Participate in systems improvement
• Involved in staffing of team including reviewing resumes and interviewing candidates

Administrative Support

• Negotiate fees with clients/prospective clients
• Manage the time spent by each team member to ensure the team is on budget
• Create accurate budget estimates for client for long-term and short-term programs
• Monitor group budgeting and revisions in a timely manner
• Track/enter time in a precise and timely manner
• Perform other administrative tasks as assigned

PERSON PROFILE

• Scientific/Medical/Health-related bachelor’s degree or higher; 10+ years related professional experience, comfortable with the scientific nature of our work.
• Ability to successfully present program recommendations, and establish relationships with senior clients as a trusted advisor
• Possesses superb execution and management skills: specifically, the ability to allocate resources effectively, structure teams and deliver programs with excellence.
• Has experienced in managing and grooming junior staff, advising senior clients and being responsible for delivery of programs on time, and on budget with superior results
• Has a deep background and proven ability to create and manage large events and communications projects

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

Main Duties and Responsibilities

· Develop and implement R&D strategies and architectures that align with the company's goals and objectives.

· Provide visionary leadership to the team, fostering innovation and driving excellence in technology solutions.

· Lead, mentor, and motivate team members.

· Hold 1:1s with your team, setting objectives that are in-line with their career goals.

· Develop project plans/procedures for effective project management.

· Work with stakeholders for risk assessment, dependencies and decision making.

· Identifying new and relevant technologies/tools to continually improve our technical stack.

Requirements

1. Bachelor's degree or above, major in computer science, information technology, or related fields, with at least 10 years of relevant industry sales experience preferred.

2. Familiar with cloud computing, CDN, security, and other products.

3. Strong leadership needed.

4. Excellent communication skills and teamwork spirit, able to effectively collaborate with vendors and internal teams.

5. Market insight and client development capabilities.

6. Good command of spoken and written Chinese.

The Centre for Lifelong Learning and Individualised Cognition (CLIC) invites applications for the position of Principal Research Scientist.

Key Responsibilities:

• To support CLIC Directors Prof Zoe Kourtzi (University of Cambridge) and Prof Annabel Chen (Nanyang Technological University) in providing leadership and day-to-day management of all CLIC research activities

• To supervise and coordinate all CLIC programme staff (senior research fellow, research fellows, research associates, assistants and administrative staff) employed in Singapore

• To facilitate co-ordination and communication between PIs from the University of Cambridge (UK) and Nanyang Technological University (Singapore)

• To facilitate efficient work integration across the different individual work packages

• To contribute scientific leadership on the CLIC programme of research, with a particular focus on the neuroscience of learning across the lifespan. Subject to the approval of the funder, it is anticipated that the post holder would be part of the principal investigator team for CLIC.

• To provide oversight of required academic inputs to funder reporting and grant terms compliance processes to ensure high-quality, programmatically synergetic communications with funder and funder advisory committees

• To be responsible for ensuring the programme’s ethics and governance responsibilities are properly fulfilled

• To promote CLIC research activities within Singapore and internationally, with a view to widening the international research impact

• Communicate material of a specialist or highly technical nature to a wide range of scientific and non-scientific stakeholders

• Develop links with external contacts such as other educational and research bodies and Singapore government ministries, agencies and other stakeholders

• Preparation of proposals and applications to external bodies, e.g., for funding and contractual purposes to continue, further support and/or progress the research goals of the CLIC programme

• To conduct individual and collaborative research projects within the scope of the CLIC programme and write up for presentation and publication

• Develop links with external contacts such as other educational and research bodies and Singapore government ministries, agencies and other stakeholders

• To originate and develop external networks, for example to identify sources of funding, or build relationships for future activities

• Manage the use of research resources and ensure that effective use if made of them, manage/monitor research budgets

Job Requirements:

• PhD in the relevant specialist subject area

• Expertise in the science of learning, with a particular focus on cognitive neuroscience methods and mechanisms of learning in young people

• Experience of data management and analysis, with great attention to detail and excellent record keeping

• Experience of experimental design, data quality control, data processing, statistical analysis, and integration and visualization of data from multiple platforms

• Strong abilities in strategic thinking and planning; the ability to guide and harmonise several programmes of work and oversee and coordinate multiple teams and management arrangements

• Ability to work both in a team and pro-actively, using own initiative to prioritise and manage own workload, to work under pressure and meet tight deadlines and maintain confidentiality

• Role holder must have excellent IT skills and data analysis experience

• Flexibility, good time management and ability to prioritise a diverse and changing workload

• Experienced in conducting individual and collaborative research projects

• Enthusiastic to undertake management and administrative duties and have a track record of securing research funding

• Proven ability to lead and inspire a team and work with vision and foresight

• Ability to support staff individual and team growth, and in doing so promoting a productive and supportive culture

• Possess sufficient administrative skills to manage projects including financial management

• Ability and willingness to be located in Singapore

• Extensive prior experience and deep knowledge of the Singapore research environment, in particular, experience with setting up local research infrastructure, conducting human psychological research, and liaising with local research entities

Please apply by uploading your CV and academic transcript to NTU job portal link.

If you have any questions, please feel free to reach out to us at clic@ntu.edu.sg.

We regret that only shortlisted candidates will be notified.

What you get to do in this role:

• Provide thought leadership on Account Planning & Strategies, ensuring they are completely aligned to deliver customer relevance and value
• Evolve and standardize best practices around account planning and customer strategies and assets (e.g., strategy decks)
• Evolve account planning tools, processes and technology to align with a complex selling environment 
• Work with all GTM functions including Sales Operations, sales leadership, value management, I.T. Business Intelligence, Enablement, and third-party companies to ensure seamless integration of our account planning process
• Establish appropriate metrics and tracking to ensure quality of and adherence to account planning strategies
• Own the enablement, comms and change management plans for strategic program rollout
• Provide coaching and mentoring to the field around account planning; ramp up in-region individuals to provide relevant coaching
• Proactively and continuously identify opportunities to improve adoption and increase field productivity

Marketing Director

About Us

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. From enquiries to customer engagement and management, you will help shape the voice of our company and communicate with an international clientele to grow our business.

We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community. You should be able to work with the team to meet deadlines and instil a culture of continuous work improvement.

You should have a strong track record in sales, excellent communication and interpersonal skills, and a passion for education. The successful candidate will be able to work independently and as part of a team, and be comfortable working with high-level executives and decision makers. You will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates.

Job Duties

• Handle tuition and university applications enquiries, present our programmes, match appropriate tutors and mentors.
• Generate leads through marketing and networking on social media platforms
• Collaborate with the marketing team to develop and implement effective sales strategies
• Collaborate with tutors to design and market niche education courses and curriculum
• Design marketing materials (Emails, Webinars, Posters, Social Media, Brochures etc.)
• Attend industry events and trade shows to promote our services and build relationships with potential clients
• Conduct sales presentations/webinars to potential clients, including online and in-person meetings
• Close deals to drive enrollment in our academic programs
• Collaborate with relevant stakeholders and partners, manage external agencies/partners and clients to boost sales
• Handle VIP High-Networth students and parents on an academic butler basis

Job Requirements

• Bachelors’ Degree in relevant field

• Preferably >2 years experience in related industries

• Good communication and interpersonal skills

• Strong research and analytical skills

• Keen eye for detail

• Good attitude to learn and improve

• Strong time management and organisation skills

• Task oriented, conscientious in task documentation

• Strong sense of responsibility in fulfilling tasks well and in accordance with deadlines

• Ability to work independently and as a team

• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook), Notion, Airtable, Photoshop, Video-editing (Capcut)

• Excellent verbal and written communication in English and Chinese (Command of Korean and Japanese are welcomed as well) as we have Chinese, Korean and Japanese customers whom prefer conversations in their native languages.

• Knowledge of Canvas, Chatgpt, Tik-Tok, Instagram, Wechat, Xiaohongshu, Google Ad, Google Review

• Knowledge of University Admissions in US/UK/Singapore/Australia/Hong Kong/China

What You'll Learn

• Analytical skills

-You’ll learn to analyse the latest market trends and conduct consumer research

-You’ll be able to determine areas of opportunities or improvement of our brand’s product/service

• Develop your communication skills and handle enquiries of high net worth parents from an international clientele

• Coordinate with specialists and conduct briefings and training

• Build your leadership skills

• Oversee brand strategies and activities

• Lead the creative development of brand strategies

• Take ownership and ensure that brand activities align consistently with the company’s mission and vision

Additional Details

- Working Hours: 10am-7pm, Monday to Friday, In-Office (4 Days)

- Salary: $4500-7000 per month. Additional performance and team bonuses apply.

Other benefits:

• Annual stipend of $500 for Specialist claim

• Annual stipend of $100 for Dental claim

• Annual stipend of $500 for Personal Development

- Commitment: Full-time/In-Person

- Expected Start Date: 01/01/2024

Office Location: 545 Orchard Road, #14-09, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/appLOyBp6pO9hqRch/shrvuh9XnleFVLAkN.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

As the Business Development Lead for Enterprise Learning Solutions, you will play a pivotal role in our business development efforts, expanding our continuing education Programmes to the enterprise market in Singapore and beyond. You will lead our successful team to further increase market share, create new revenue streams, and seize opportunities through a comprehensive sales strategy, partnerships with university schools, and collaborations with industry and trade partners.

Responsibilities:

1. Leadership for Business Development:

• Execute Enterprise business development strategy aligned with our institution's mission.

• Continuously assess market dynamics and identify opportunities for aggressive growth, market share acquisition, and new revenue streams through collaborations.

2. Revenue Generation, Growth, and Market Share:

• Drive substantial revenue growth, targeting specific market share goals through the acquisition of new clients, expansion of existing partnerships, and exploration of innovative revenue opportunities.

• Forge strong relationships with corporate clients to secure recurring business and establish market dominance.

3. Collaboration with Industry and Trade Partners:

• Proactively engage industry and trade partners to create mutually beneficial collaborations, revenue-sharing agreements, and innovative training opportunities.

• Leverage external partnerships to develop new revenue streams and expand our presence in corporate training.

4. Team Leadership and Development:

• Recruit and mentor sales professionals, fostering a culture of excellence and market share growth.

• Set clear performance objectives and provide professional development opportunities to drive team success.

5. Programme Development and Customization:

• Oversee the development and customization of training Programmes, ensuring they capture market share, diversify revenue streams, and meet the unique needs of corporate clients.

• Ensure training Programmes remain ahead of industry trends and aligned with best practices.

6. Engagement with Clients and Industry Partners:

• Serve as the primary point of contact for key clients and partners, maintaining robust relationships while gaining insights into their training needs and collaborative opportunities.

• Collaborate closely to deliver tailored training solutions that secure market leadership and generate new revenue streams.

7. Quality Assurance:

• Establish and maintain quality assurance processes to ensure consistent, high-quality training Programme delivery.

• Continuously evaluate training effectiveness and drive improvements.

8. Financial Oversight:

• Manage the budget for the enterprise training division, optimizing profitability while supporting revenue diversification.

9. Market Research and Analysis:

• Stay updated on industry trends, competitive offerings, and emerging technologies in corporate training.

• Conduct market research to pinpoint and capitalize on market share expansion and new revenue opportunities.

10. Compliance and Reporting:

• Ensure all training Programmes meet service-level agreements and contractual obligations, reinforcing our market leadership.

• Provide transparent and insightful reports to senior leadership on market share expansion, revenue diversification, and industry collaboration.

Requirements:

• Tertiary education with a minimum of 12 years of relevant experience and industry connections.

• Proven track record in enterprise training or corporate learning, driving revenue growth, market leadership, and revenue diversification through collaborations.

• Exceptional leadership and team management skills.

• A self-started and strategic thinker with the ability to translate vision into actionable and measurable plans.

• Deep industry knowledge and commitment to delivering high-quality training solutions.

• A data driven business leader with strong growth mindset and stakeholder management skills.

• Strong analytical, performance and financial management skills.
   

Note: Candidates from the private sector with regional expansion experience are highly encouraged to apply.

ROLE & RESPONSIBILITIES

To be trusted with work with the Ipsos brand for the good of the business

To lead project teams in the design, set-up and management of leading-edge research and,

To carry out account management activities – managing existing client relationships, including seeking repeat business, and actively seeking major and new client opportunities and management.

• Responsible for the actions and activities of the team (with business area Director)
• Recruitment of junior staff
• Profit and loss+ responsibility for projects that one is managing and business area
• New business generation and existing client development plans (with business area Director)
• Problem resolution and ownership of results
• Directorscomplex projects and higher-value work, displaying well-developed research skills, knowledge and thought
• Generate meaningful insights from research data to add real value to the client
• Use advanced research techniques and apply them appropriately
• Demonstrate Company awareness through internal support, cross-selling and marketing and take a corporate view with new business opportunities and the relationships with existing clients (client-facing stream)
• Be an ambassador and guardian of the brand for Ipsos, displaying the appropriate knowledge and behaviors
• Significantly contribute to the strategic direction of the business area, implement agreed plans and actively support the Division and Company
• Make significant contribution to our work area(s) in terms of business generation/profit
• Challenge and mentor junior staff in research skills and their career development
• Recruit key skills and ensure operational efficiency of Department is maintained at all times.
• Conduct performance reviews and design staff development plans for the team (with business area Director). Carry out appropriate performance management activities
• Deliver required team financial performance (with business area Director)
• Keep abreast of current trends within market research and competitors, in order todevelop personal skills / knowledge base and transfer knowledge, skills and expertise through training and coaching
• Keenness to learn and proactive self-development and development of others.
• Maximize opportunities for client contact and take a lead role; measure to be set through review process (relationship building and seeking repeat and new business wins, ideally including a min of two targeted account face-to-face meetings/year)

Manage the team to:

• Handle a number ofdifferent projects at once, ensuring time, budget and profitability requirements are met
• Produce outputs and research that are of high quality and consistent with agreed outputs
• Produce proposals that meet and where possible exceed the brief requirements
• Ensure all questionnaire facilitate strong data collection capability
• Provide accurate analysis and interpretation of data
• Liaise professional and effectively with the Operation departments to ensure we deliver what we say we will.

COMPETENCIES

• Self-Management
• Communication
• Collaboration
• Client Focus
• Knowledge & Expertise
• Flexibility

BACKGROUND

Experience:

• At least eight years of strong Market Research Experience and good application of knowledge
• Solid experience in questionnaire design, table specifications and project management
• Understand and use statistical analysis
• Selling of research projects and capabilities
• Ideally, experienced in relevant category or sectors

Skills/Knowledge:

• Good communication skills, written and oral
• Sound problem-solving skills
• Able to work under pressure and meet aggressive deadlines
• Exceptional time management skills
• Good data preparation skills
• Good client service skills
• Able to build strong links with the rest of the business
• Proactive / Self-motivated
• Able to work effectively in a team and independently

Qualifications:

• Degree in related studies

Team Summary

Visa University is changing the learning culture at Visa. We are a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners. We combine rigor, data, and subject matter expertise with intuition and common sense to deliver learning solutions for our business stakeholders. We like to prototype, launch and evaluate and are comfortable learning from our mistakes.

What a Director, Performance Consultant does at Visa:

Help us enhance individual and organisational performance within a learning and development context. You'll be meticulous at analysing Visa's biggest business challenges and work with wider teams to create solutions that drive the company forward.   You will undertake root cause analysis, conduct assessments and analysis, synthesise performance data and identify skill or knowledge gaps.  The solutions you will create include performance improvement, measurement strategies, change initiatives as well as learning and development recommendations and curriculum design. You will then work with Visa University Learning Experience, Capabilities teams and other colleagues, to develop and implement 3Es (Education, Exposure or Experience) strategies or programmes to improve performance. 

• Partner with People Business Partners (PBP) and Talent Management to build deep, trusted partnerships and manage relationships with the relevant AP Regional Leadership Teams to understand learning goals and needs, gain buy in to proposed initiatives, and drive impact.
• Serve as the lead Regional Subject Matter Expert (SME) on VU’s commercial programmes and learning solutions that have already been developed for global implementation and scale into region.
• Lead collaboration with business stakeholders to develop and deliver regional training needs assessments, analyse challenges, and work with the VU Growth and Functional Global team to create programmes that meet current and future skills and development needs.
• Where appropriate, develop and scale regionally originated learning solutions globally.
• Use knowledge of Product, VAS (Value Added Services) and CS (Client Services) processes and methodologies to deliver learning solutions aligned with business priorities and initiatives to ensure relevance.
• Serve as a local expert in AP for the global Growth & Functional Learning organisation, responsible for collecting feedback from senior regional stakeholders on curricula and provide feedback to the global team to help evolve centralized content development.
• Provide coaching and guidance to client-facing teams. Create strategic learning roadmaps for new hires and the ongoing development of existing employees.
• Build long-term business relationships with various groups within the organization to ensure client facing roles have the right skills to excel in their jobs and the support they need - providing the knowledge, coaching, tools and inspiration.
• Demonstrate a strong knowledge of the business, including internal and external trends, and keep up to date with Visa’s business, the payments industry and regional nuances.
• Support the ROI strategy for key global initiatives and the collection of regional ROI metrics to support that strategy.
• Establish performance metrics and evaluation procedures to deliver impact within the role  

Why this is important to Visa

The Performance Consultant, a key member of Visa University's Regional Learning team in Asia Pacific (AP), will report to the Regional Head of Learning. This role involves consulting with business stakeholders in the Product, VAS, and CS sectors to understand learning objectives and implement learning solutions across AP. The successful candidate will work with leadership teams to comprehend the capabilities needed to enhance Visa's commercial strategy.

The ideal candidate should be passionate about driving commercial methodologies in a consulting role, have extensive knowledge of the sales life cycle, Product, VAS, CS technical elements, consultative selling, financial acumen, and the payments industry. This role will impact our revenue-generating teams by enabling them to drive new business development and optimize sales effectiveness. Responsibilities also include performing root cause analysis to deliver learning solutions that enhance performance results.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.