Total 669 Customer Service job vacancies in nottingham ng1 3qe

Nottinghamshire County Council are seeking to recruit a Leaving Care Personal Advisor to support young people aged 17-24 who are leaving care. The role is a temporary, full time position for an initial period of 3 months with a view to this being extended on a rolling basis and is offering a pay rate of £14.41 per hour. The role will be hybrid based with a mixture of home working and working in the community with the young people so as a result the successful candidate is required to be a car driver.

As a Personal Advisor you will be the allocated worker and key contact for your young people. You will provide practical, personal and emotional support to support a successful transition to adulthood and promote independence , role modelling what a good corporate parent does.

Your responsibilities will include:
* Building reciprocally respectful relationships with young people.
* Developing Pathway Plans in collaboration with your young people.
* Keeping case records.
* Completing visits to young people at home and in the community; always seeking to promote the best outcomes possible.

The ideal candidate will have:

• Experience of working with young people and their families
• Full UK driving license
• Enhanced DBS check
• Be able to work upon own initiative and within a team

The benefits of working with Eilidh at Service Care Solutions:

• You will receive a dedicated and personal consultant with a vast knowledge of social work
• We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
• We provide frequent updates of new opportunities via text and email
• We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. Don't miss your chance to become a Leaving Care Personal Advisor with Nottinghamshire County Council! To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964 or eilidh.nicol@servicecare.org.uk.

If you're a Children's Support Worker looking for your next challenge, this is an excellent opportunity with Search Consultancy - one of the leading UK healthcare Recruitment Businesses - could be just what you are looking for. We're looking for exceptional Children's Support Workers to work on an agency basis providing the highest quality of care and support to our clients' in supported living settings, based in the Nottingham area.


You'll be able to work flexible hours through the week, evenings and weekends earning a highly competitive rate of £11.67 - £13 per hour. Caring for residents within residential and supported living environments you will get to know residents and their interests.

Why apply for this care role?

• Excellent rates of pay and holiday pay
• Free training to enable you to be the best in your job
• Flexibility and the opportunity to work for a variety of well-established clients in the industry
• Free uniform and DBS check

We'd love to hear from you if you can offer the following:

• Two references from former employers, including your most recent employer
• The right to work and live in the UK
• Exceptional communication skills, along with tact and sensitivity
• The ability to remain calm under pressure and multitask.

If you live in the Nottingham area and are looking for a new, challenging role in care, please get in touch today to discuss this opportunity. Email lauren.hopkinson@search.co.uk for more details.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Title: Field Care Manager

Location: Office Based - Nottingham Office (Mansfield)

Hours: 9am - 5pm, Monday to Friday + On-call duties

Salary: £26,000 - £29,000

Job Summary:

We are seeking a motivated and dedicated Field Care Manager to join our team. The role involves recruiting and placing health care assistants into temporary and permanent positions within community settings, supporting the setup and maintenance of care packages, and ensuring compliance with regulatory requirements.

Key Responsibilities:

• Setup and maintain community care packages, liaising with the Community team and Branch Manager.
• Maintain existing business relationships and actively seek new business opportunities.
• Liaise with clients and staff to ensure efficient staff rotas and contracts.
• Liaise with Case Managers, Solicitors, Social workers to discuss the company's services and to offer a tailored package to suit the clients needs.
• Ensure staff files are up to date and compliant with regulatory requirements.
• Work towards KPIs, targets, and objectives.
• Recruit new staff and conduct interviews as needed.
• Follow CQC requirements and ensure compliance at all times.
• Conduct supervision and appraisals for field staff.
• Communicate effectively with internal and external stakeholders.
• Ensure quality standards are met and issues are addressed promptly.
• Participate in appraisal and objective-setting initiatives.

Key Skills and Qualifications:

• Self-motivation and personal drive.
• Understanding of the Aspire system (desirable)
• Team player with respect for others.
• Excellent communication skills.
• Customer-focused with a "Can Do Attitude".
• Ability to work on own initiative.
• Adaptable to changing working environments.

Due to the nature of this role you will need to have a clean drivers licence and have access to your own transport.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

We have an exciting opportunity for two Command Team Support Officers to join our Command Team at Nottinghamshire Police.

We are looking for someone who is highly motivated and has significant experience in a personal assistant or business support role.

The successful candidate will:

• Provide an efficient and effective personal assistant service to enable the Senior Leaders to operate with maximum efficiency, working both independently and as part of a team.
• Organise meetings, prepare and distribute relevant meeting documentation, on behalf of the Senior Leadership Team. Produce accurate minutes/notes of meetings in a timely manner.
• Maintain and update the electronic diary system for Senior Leaders, including the booking of appointments, arrangement of meetings, forward diary planning to maximise their availability and effectiveness, and arrange the booking of itineraries, travel and accommodation.

Skills and experience:

• Previous significant experience of Personal Assistant or Business Support Role at a senior level.
• Computer literate and competent in the use of Microsoft Applications including Word, Outlook, Excel and PowerPoint.
• Previous experience of minute taking at a strategic level.

• Experience of managing busy diaries and conflicting appointments and prioritising appropriately.
• Ability to work on own initiative, to plan effectively, be self-motivated, prioritise workload and have the ability to multi-task and manage competing demands.

• Ability to work effectively and flexibly within a small team working for a variety of different senior leaders.

For further information about the role please contact:

When applying, please complete the information on the next few screens referring to the person specification and job description to indicate your suitability for the role. You can also attach a supporting statement of no more than 2000 words and your CV.

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

Vetting Level - Management - you must have resided in the UK for at least the last 5 years

IMPORTANT INFORMATION

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme

We currently have an opportunity to join Nottinghamshire Police Force Intelligence with a fixed term post for the role of ANPR Support Officer based at Sherwood Lodge in the ANPR Team.

Working within the ANPR Team you will provide systems and administration support to the Nottinghamshire Police ANPR function. You will assist with the processing of ANPR evidence and will work with investigation teams and police deployments with live and planned ANPR support to complex cases. You will utilise the complex ANPR systems to maximise the capabilities of the police ANPR function to deal with crime and disorder. You will act as a SPOC (Single Point of Contact) for ANPR providing tactical advice and guidance in relation to all ANPR matters across the force.

Applicants must have experience of both researching information from a variety of sources, as well as interrogating, maintaining and utilising data on a variety of computerised systems. They must be able to succinct reports and present information in a variety of formats. A good understanding of IT applications and the ability to work both as part of a team, as well as alone, are key requirements.

For further information about the role please contact Detective Inspector Kayne Rukas by email

When applying, please complete the information on the next few screens referring to the person specification and job description to indicate your suitability for the role. You can also attach a supporting statement of no more than 2000 words and your CV.

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

Vetting Level - Management- you must have resided in the UK for at least the last 5 years

IMPORTANT INFORMATION

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme

The purpose of this role is to: Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team. Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies MAIN DUTIES AND RESPONSIBILITIES The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Operational Manager, dependent on current and evolving Practice workload and staffing levels: Opening up/locking-up of Practice premises and maintaining security in accordance with practice protocols. Deal with general telephone enquiries from patients and general public. Register new patients. Adding/creating templates Record requests for home visits Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional. Processing and distributing incoming (and outgoing) mail. Taking messages and passing on information to relevant team members. Filing and retrieving paper notes. Processing repeat prescriptions in accordance with Practice guidelines. Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures. Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies. Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy. Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter. To organise and maintain a comprehensive and confidential filing system. Ensure that confidentiality is maintained at all times (both in and out of working hours). Any filing/shredding of a personal nature should be dealt with as soon as possible. Ensure clean and tidy environments are maintained. To undertake training and development as required. Any other duties appropriate to the grade of the post that may be reasonably required by the appropriate manager. CONFIDENTIALITY AND RECORD KEEPING Observe a strict code of confidentiality at all times. In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. COMMUNICATION · Communicate effectively with other team members. · Communicate effectively with patients and carers. · Recognize people’s needs for alternative methods of communication and respond accordingly. QUALITY The post holder will strive to maintain quality within the practice and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance. Work effectively with individuals in other agencies to meet patient’s needs. Effectively manage own time, workload and resources. Ensure that policies, protocols, guidance, procedures and training offered are followed at all times. PERSONAL AND PROFESSIONAL DEVELOPMENT The post holder will participate in any training programme implemented by the practice as part of this employment, and seek to continually improve their skills and knowledge. Such training will include: · Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal/or professional development. · Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. ADDITIONAL RESPONSIBILITIES To comply with the following: - Employment Policy & Procedures The post holder will ensure that they read the Employment Policies and procedures. Health, Safety and Fire Regulations The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy to include: · Using personal security systems within the workplace. · Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. · Making effective use of training to update knowledge and skills. · Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. · Reporting potential risks identified. · Report all accidents and incidents in line with Practice protocol. Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include: · Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. · Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. · Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Any legislation that directly and indirectly relates to your employment. Contribution to the implementation of services The post-holder will: Apply practice policies, standards and guidance; Discuss with other members of the team how the policies, standards and guidelines will affect own work and seek to continually improve the overall effectiveness of duties undertaken. The job description is intended to outline the main duties and responsibilities of the employee. This is not an exhaustive list of duties and the post holder may be required to undertake any other duties, as required, to meet the needs of the service. It is also likely that changes will be required from time to time and is not intended to be fixed for an indefinite period.

**Please note that Eden Futures is not able to offer Sponsorships at this time.**

Are you a compassionate and driven individual looking for a career that makes a real difference in people's lives? At Eden Futures, we are dedicated to empowering those with learning disabilities, enduring mental ill health, autism, and other complex needs.

We are eager to connect with passionate individuals who are committed to providing person-centred care. If you have the empathy, resilience, and dedication it takes to enrich the lives of the individuals we support, we want to hear from you! If you haven't worked in care before, we will provide you will all the support required. When you first join Eden Futures, you will be paid for completing a comprehensive Induction Programme involving face-to-face training, e-learning and shadowing experienced members of your team. For those new to care, we will make sure that you are given the support to complete your Care Certificate and gain a nationally recognised Level 2 qualification in Health and Social Care or relevant to your role, partnering with our provider company Paragon Skills.

*Roles are paid at an hourly rate (£11.44 per hour). The salary shown is as a per annum equivalent for information only. The higher rate is applicable to those aged 23 years and over and based on 42 hours per week. NLW applies and will be pro rata'd based on contracted hours.

We are flexible regarding full or part-time hour contracts and we will also consider candidates who may be looking for Bank. Shifts can vary across days, nights and weekends, offering you the flexibility to work around commitments you may already have.

Our application process

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. As part of our application process, we carry out telephone screening with our candidates.

At Eden Futures we support vulnerable adults and therefore roles that require contact with our service users are exempt from the Rehabilitation of Offenders Act 1974. Before joining us you will be required to have an Enhanced DBS Check. Further information will be provided to you at the telephone screening stage.

As per our privacy notice, all pre-employment checks are carried out by our third-party provider, Adecco.

It’s a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with vulnerable adults.

As a Support Worker you will receive the following benefits:

• Take your Birthday off plus 5.6 weeks of holiday
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities

• Support service users to lead a full and active life in line with their wishes and choices, considering their assessed needs and individual support and care plans, participating in the development of plans where applicable
• Support individuals to stay safe, taking appropriate action to safeguard their welfare and protect them from abuse wherever possible
• Provide emotional support when needed, maintaining a person-centred approach
• Support service users to participate in chosen social activities and services in their community, manage their finances and medication responsibly, help with practical tasks around the home, and respectfully support with personal care, hygiene and healthcare
• You will be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers)
• Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing
• Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others
• Form appropriate relationships with those we care for and maintain professional boundaries in work.
• Work within organisational policies, procedures and guidance.
• Committed to demonstrating the organisations values and behaviours in their work.

The Ideal Candidate

• Caring and compassionate, having a genuine passion for wanting to help our service users lead a full and active life to enable them to achieve as much independence as possible
• We understand that not everyone has experience of working in the care sector, and that’s why we recruit individuals based on their values
• Ability to remain positive when there are challenging days - you have the chance to positively influence how someone feels and that is no small thing
• You'll enjoy working as part of team as well as using your own initiative, and have a willingness to support your colleagues when needed

About The Company
Our mission is to create a nurturing and comfortable environment where the people we support receive the highest quality of care from our skilled and passionate team. Our services stand out because they reflect our core values.
Our values:
We are Supportive by promoting opportunities for everyone so they can reach their full potential
We are very Ambitious to provide the best possible outcomes for the people who use our services
We are Loyal because we put the people that we support and our staff at the centre of everything we do and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders
We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality
We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences, and we are committed to doing things better and setting the highest standards in what we do
We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders
We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities
Why choose us?
At Salutem Care and Education, we believe that happy employees create a positive impact. That's why we prioritise the well-being of our colleagues and their families. With our Salutem Extras benefits platform, we offer a comprehensive range of perks designed to support you in every aspect of your life. Some of our benefits are:
Emotional Support Benefits:
✅Employee Assistance Programme - 24/7 emotional, financial and legal support for you and your partner from qualified counsellors.
✅Hub of Hope - where you have access to the UK’s leading mental health data base
✅Medito App - allowing you to explore how meditation can boost your wellbeing
✅Bereavement support – licensed counselling service, support groups and resources

Medical Support Benefits:
✅Free Online GP – 24/7 access to a qualified GP for you and your household prescribing to a pharmacy near you at a time that suits you
✅Health Cash Plan – for a price of a coffee a week, you can claim back on a range of healthcare expenses
✅Cancer Cover – Our cover can support you with bills, alternative therapies and much needed time out in the unfortunate event of a diagnosis
✅My Menopause Centre – Discounted access to an ‘Outstanding’ CQC provider where treatments are tailored to your needs and information is evidence based
Financial Support Benefits – annual savings per household is over £1000!
✅Wagestream - Where you can receive flexible pay, savings buildings, credit building card, flexible loans at competitive rates, chats with a trusted expert and benefits tracker
✅Freeze your utility bills – saving you up to £329 per year on your energy bills.
✅ Money helper – get a personalised action plan to help you stay on top of bills
✅Life Assurance – protecting you from day one of employment
Physical Support Benefits:
✅Online workouts – easy to follow videos to work out from home or at the gym
✅Cycle to work scheme – with salary deductions, save on tax and NI costs
✅ Gym discounts – no join up fees and up to 20% off gym memberships country wide
✅National trust and discounted days off – wide range of activities for you and your family

Still not convinced?
We have been recognised as a Top Employer in the United Kingdom.
We have been named as a Top 50 Inspiring Workpace.
We are a Disability confident committed company.
We employ nearly 3000 colleagues and support nearly 2000 people.
We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding.

About The Role
Belvoir Lodge is a 5-bed residential care home in Nottingham! We support adults with learning and physical disabilities to live a life they love. Each of the individuals we support here at Belvoir Lodge has their own bedroom which is decorated however they like! The individuals we support at Belvoir Lodge love spending time in the garden, playing lots of games and spending time with friends and family! We love nothing more than a BBQ in the lovely sunshine and cooking up a storm inside too! We love parting and celebrating each other’s birthdays with lots of cake and music! We love taking trips out for food to Nando’s and of course going to the pub for a drink too! We love all things Christmas and can’t wait to decorate the house each year!

As a Support Worker, you will be at the forefront of providing high-quality, enabling care. Every day brings new challenges and rewards, making this a truly fulfilling role. You'll be key in helping us achieve our goal of being the best in the field.
Key Responsibilities:
- Individual Outcome and Wellbeing: Implement person-centered support plans, promote independence, manage risks, encourage relationships, and ensure legal and best practice compliance.
- Activity Planning: Develop flexible, engaging activity plans that promote autonomy and personal growth.
- Health and Lifestyle: Support individuals in maintaining healthy lifestyles and managing their health needs.
- Communication: Facilitate effective communication and maintain detailed, person-centered records.
- Medication Management: Oversee medication processes and support individuals in self-administration.
- Safety and Environment: Maintain a safe, clean-living environment and adhere to health and safety protocols.
About You:
- Compassionate and empathetic
- Strong communication skills
- Detail-oriented and organised
- Proactive and innovative thinker
- Committed to promoting diversity and inclusion
- Team player with a collaborative spirit

Apply now and help us create a brighter future for those we care for!

Be part of the force's expanding Information Services team!

Nottinghamshire Police has recently invested in its Information Services team, its people and the structure.

We provide technologies and IT services that directly impact operational policing. From the equipment that frontline officers require to be able to make decisions on the street, big data and analytics, 999/101 Control Room services, technologies that support digital investigations and everything in between! Information Services is at the heart of it all!

We are motivated by exploiting the technology to support and improve the Policing service provided to the community of Nottinghamshire. Joining the Information Services team, you can expect to be working alongside great people. We are committed to investing in professional development, training and accreditation.

Service Asset & Configuration Analyst

The Service Asset & Configuration Analyst is responsible for the administration, monitoring, audit and analysis of IT service assets, their configuration and components through the life cycle from the point of requisition through to decommissioning.

In this role you will maintain the standards and administer IT Service Assets and service components in the Service Portfolio, providing technical support and advice to IS technology leads, engineers and analysts, in respect of policy, process, procedures and operating standards across the Service Asset discipline within IS .

You will manage entitlement, compliance, audit and utilisation of service assets including software licenses, hardware and support contracts producing annual software assurance statements.

You will also support and administer changes to service assets through the change management process for local, regional and national technology change management.

Key Skills & Experience Required

Please refer to the Person Specification.

IMPORTANT INFORMATION

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

For further information about the role please contact Julie Mansfield Information Services by email to:

Vetting Level - Management - you must have resided in the UK for at least the last 5 years

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme

Community Psychiatric Nurse (CPN) - Mansfield
Location: Mansfield, Nottingham NHS Trust
Contract Type: Temporary Agency Contract
Rate: £26.50/hr Ltd (paid through umbrella)
Agency:: Service Care Solutions

About the Role
We are seeking a dedicated and skilled Community Psychiatric Nurse (CPN) to join our team on a temporary basis, working within Nottingham NHS Trust. This position offers an exciting opportunity to make a difference by providing high-quality mental health support to individuals in the community.

Key Responsibilities

• Deliver comprehensive psychiatric care to clients in the community, assessing their needs and developing individualized care plans.
• Conduct mental health assessments, monitor patient progress, and make referrals as needed.
• Work collaboratively with a multidisciplinary team to ensure coordinated care and support.
• Carry out crisis intervention, risk assessments, and mental health interventions to maintain patient stability and promote recovery.

Requirements

• Registered Mental Health Nurse (RMN) with valid NMC registration.
• Previous experience as a CPN, ideally within an NHS setting.
• Strong understanding of mental health legislation and best practices.
• Excellent communication and interpersonal skills.

Benefits of Joining Us

• Competitive hourly rate of £26.50, paid through an umbrella company.
• Flexible work arrangements.
• Supportive team and professional development opportunities.

If you're ready to take on a rewarding challenge, please apply today and become part of a team committed to making a real impact on mental health in the community.
Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

Customer Service Officer
Location: Nottingham City Centre
Contract: Permanent
Hours: Full Time - 35 hours per week Monday - Friday (8.30am-4.30pm) and every other Saturday (8:30am-12pm)
Salary: £22,250 plus enhanced pay for working on a Saturday (an additional 35% will be paid on top of your normal hourly rate) and a fantastic range of benefits

Why join The Co-operative Bank?

2024 is an exciting time to join The Co-operative Bank as we continue our journey of growth.

As the original ethical bank, formed in 1872, we are the only UK high street bank with a customer-led Ethical Policy; one of the many reasons our customers choose to bank with us. Unlike a lot of businesses, we haven't just developed an ethical approach. We've had one from the very start.

Working in one of our branch offices is all about the customer experience, what our customers see, hear and feel and is not just simply a transaction. That's why Moneyfacts have awarded us the `Branch Network of the Year' several years running!

We have a great opportunity for anyone who is looking to kick-start or continue their career with the financial services industry. It doesn't matter if you haven't worked in a bank before, as you will benefit from our comprehensive training program and supportive environment. You will develop expertise in banking practices and gain a deep understanding of our customers, products and services.

We are looking for people with outstanding customer service skills, who excel in a target driven environment, are motivated to succeed and want to thrive in a fast-paced and rewarding organisation.

What a typical day will look like:

• Acting as the first point of contact for personal and business banking customers within the branch and supporting customers through our digital transformation


• Identifying and addressing customer's needs


• Cash management control


• Utilizing various internal systems to update customer records


• Encouraging customers to schedule an appointment with our dedicated Personal Banking Team to discuss additional products and services


• Protecting and educating customers against fraud and scams


• Engaging with customers from various backgrounds including those who may be vulnerable


• Working towards personal/team targets and objectives


• Adhering to day to day regulatory and compliance requirements


• Working as part of a team, sharing and identifying ways to improve the service provided by the branch


• Participating in community outreach work and charity projects

Knowledge, skills and experience required:

• 
  Strong experience in a customer facing role, including telephony, retail or hospitality is essential
  


• 
  Knowledge of cash handling would be advantageous
  


• 
  A passion for excellent customer service with a positive, enthusiastic and resilient approach
  


• 
  Computer literate with the ability to navigate quickly and confidently around multiple systems whilst speaking to customers
  


• 
  Proficiency in assisting customers from diverse backgrounds, including vulnerable individuals.
  


• 
  A background of working in a fast paced environment and achieving targets or deadlines
  


• 
  Clear and concise two way communication skills - both written and verbal
  


• 
  Ability to follow and understand regulatory policies and processes
  

What we can offer you:

• 27 days holiday rising to 30 days plus bank holidays


• Annual bonus


• Pay progression review every 6 months


• Enhanced pay for working on a Saturday (an additional 35% will be paid on top of your normal hourly rate)


• Competitive pension with bank contribution up to 10% based on your contribution for example you pay 4% we pay 8%.


• Income protection


• Life assurance


• 2 paid days for volunteering per year


• Family friendly policies and supportive working environment


• Recognition scheme and a culture in which we celebrate success


• An inclusive work environment


• Active network groups, ran by colleagues for colleagues


• Full training with opportunities for career development

The Co-operative Bank doesn't currently have a sponsor licence with the Home Office. This means that we are unable to support candidates who require sponsorship under UK work visas. We do however welcome applications from all nationalities and backgrounds and all applications are considered on merit.
Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We are a Disability Confident Employer.
As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.

Please note we may withdraw this vacancy once sufficient applications have been reached.

Proud member of the Disability Confident employer scheme

Customer Service Advisor

*MOTORTRADE EXPERIENCE REQUIRED*

Salary: £25,000K
Hours of work: 37.5 hours, Mon - Fri. NO WEEKENDS. Between 8 -5 so could either be 8-4 or 9 - 5.

Are you experience within the customer service advisor looking to transfer your skills across to a family owned business who look after their staff and based in the Nottingham area?

This is a company that primarily provide an automotive virtual diagnostic & programming service to a customer base that stretches throughout Europe.

Customer Service Advisor benefits:

• 30 Days Holiday including Bank Holidays (increasing with length of service).
• Our office serves as a hub of camaraderie, where colleagues are approachable, supportive, and readily offer assistance, nurturing a sense of belonging and teamwork among them.
• A range of facilities is provided to ensure employees' comfort throughout the workday.
• The canteen is fully equipped for meal preparation and dining, complemented by a chill-out area featuring a premium coffee machine from 200 Degrees, offering a conducive space for colleagues to connect and unwind during breaks.
• It's not all work and no play - a recreational area is available for employees to enjoy games such as pool, table tennis, or darts to unwind and bond with the team.

Customer Service Advisor Summary:

• Act as primary contact for customers by handling incoming product & service requests
• Complete enquiries at the point of sale where possible, accurately, and efficiently
• Provide excellent service to the satisfaction of all customers
• Use problem solving skills to resolve customer issues

Customer Service Advisor Detail:

• Become fully conversant with all functions of the bespoke IT platform
• Comply with all relevant internal processes & procedures
• Ensure optimum levels of productivity are always being met
• Confident telephone manner & all-round communication skills
• Flexibility within the various roles within the team
• Maximise all commercial opportunities for the business
• Actively promote best practice and innovative solutions to the business
• Ensure pro-active communication to all areas within the group
• Undertake self-development and training to enhance skills to ensure achievement of both personal and business goals
• Ensure the highest quality of work in accordance with company and customer standards
• Ability to work under own initiative and within a team
• Hands-on processing of customer orders
• Consistently apply and demonstrate vehicle manufacturer & model knowledge
• Experience with Microsoft Office and/or Freshdesk is preferred, but not essential. Full training will be provided

If it is something that you're looking for then please submit your application and we'll discuss the role and your CV.

Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

Recruitment Consultant : Danielle Kingston

Octane Recruitment

INDOJ

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers, Customer Service, Telesales, Inbound Calls.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Nottingham, covering our friendly Nottingham, Arnold and Ilkeston branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time


About this opportunity
Our colleagues are passionate about making a difference to customers, businesses and communities - could you join them and help Britain prosper?

As one of our Customer Support colleagues, you'd get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values focussed on putting people first.

You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you'll learn to make the most of your best talent - helping people - using our latest in-branch technologies and digital services.

From Day 1 we'll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.


About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• To be honest and genuine, caring about helping people with their finances (no previous banking experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
• The flexibility to work in branches across the area and Saturdays when needed.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more.

(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

We are seeking a skilled Painter and Decorator to join our repairs and maintenance team, working in both void and tenanted properties to enhance and maintain the appearance of housing stock.

Key Responsibilities:

• Carry out internal and external painting and decorating works
• Prepare surfaces for painting and decorating by removing old paint
• Apply a variety of finishes, including paint, wallpaper and varnish
• Ensure all work is completed to the highest standards
• Collaborate with other members of the maintenance team
• Maintain accurate records of work completed and materials used

Requirements:

• NVQ Level 2 or 3 in Painting and Decorating or equivalent qualification
• Proven experience in painting, wallpapering, and surface preparation
• Full UK Driving Licence
• Comfortable working in both void and tenanted properties

The hourly pay rate for this role is £20.37 Ltd (PAYE equivalent £17.37 Inclusive of holiday).

Please contact Lewis for more information on 01772 208 967 or email your CV to lewis.jackson@servicecare.org.uk

We are looking for a skilled Floor Layer to join our repairs and maintenance team, working across both void and tenanted properties in Nottingham to ensure the delivery of exceptional service.

Key Responsibilities:

• Carry out the installation, repair, and maintenance of various floor coverings, including vinyl, tiles, carpets, and laminate flooring
• Inspect, prepare, and make repairs to subfloors and surfaces
• Diagnose and resolve faults in floor coverings
• Ensure all work is completed to the highest standards
• Work closely with other members of the maintenance team
• Maintain accurate records of completed work and materials used

Requirements:

• NVQ Level 2 or 3 in Floor Laying or equivalent qualification.
• Proven experience in floor covering installation
• Full UK driving licence
• Comfortable working in both void and tenanted properties

The hourly pay rate for this role is £20.37 Ltd (PAYE equivalent £17.37 Inclusive of holiday).

Please contact Lewis for more information on 01772 208 967 or email your CV to lewis.jackson@servicecare.org.uk