Total 5,119 Customer Service job vacancies in london leeds taunton se1 8ug

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. This is role within the service requires the post-holder to be confident to work independently within their own team as well as closely with multi-disciplinary teams across the Trust. The post holder will also be required to provide training and supervision for trainees and assistant psychologists in the service. Supervision will be provided by an experienced Clinical Psychologist with line management by the Clinical Lead Consultant Clinical Psychologist. Candidates must have completed post-graduate level training in Clinical or Counselling Psychology as accredited by the British Psychological Society, or British Psychological Society Statement of Equivalence, and be registered as practitioner psychologists with the HCPC. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Carrying out administrative duties which include scanning, tasks, out of hours reports, new patient registrations (including basic urine dip), opening and sorting of post (both internal and external), photocopying reports, updating patient details, filing INR reports and data inputting as requested. Processing medication requests, including issuing repeat medication and appliance items, as well as forwarding patient requests onto the practice pharmacy team/on-call GP. Communicating effectively with local pharmacy staff and resolving/investigating any queries they may have. Processing e-consults via system one and triaging the patient accordingly using signposting where necessary. Opening up/locking up of practice premises and maintaining security in accordance with practice protocols. Carry out chronic disease recalls and vaccination campaigns, booking relevant appointments working from a list to ensure clinics are fully utilised Informing patients of test results and following up with instructions from clinicians. Keeping the reception area and notice boards clean, tidy and up to date. Taking payments for private documents from patients and providing receipts Support all clinical staff with general tasks as required. Assisting the Site Co-ordinator with weekly fire alarm checks and weekly/monthly legionella testing, when required. Assisting the Site Co-ordinator with weekly room plans and petty cash records, when required. To be able to work with people from a wide variety of cultures and backgrounds, and people with disabilities and learning difficulties, and to be able to communicate with them (and, when necessary, their carers) appropriately to facilitate their care and understanding of their care within the service. Attend and positively contribute to team meetings. Fully comply with all company Health and Safety requirements, including reporting all accidents, near accidents, and hazards. Treat all patients fairly and with respect. Provide cover across all sites as required. This is not an exhaustive list, and it is expected that this role will develop as the business grows. Please see the supporting documents section "GP Receptionist Care Navigator JD" on this page for more details.

Our client is a successful charity, they have a temporary requirement for an experienced support worker who has worked with young people 16 + who have complex needs.

The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering early (8AM - 3.30PM), mid (12.30PM - 8PM) and late (3PM - 10.30PM) shifts. There is a requirement to work 2 weekends out of 4. Temporary cover is required for approximately 2 - 3 months.

In this position, you will be required to:

• Hold a caseload of 2 - 4 young people and undertake regular key working sessions resulting in co-produced support and safety plans that are SMART and evidence progress
• Assess the needs of young people in order to identify appropriate move on accommodation
• Produce comprehensive and high quality risk assessments and risk management plans
• Assess referrals to the project to ensure suitable young people can be accepted
• Provide a safe, welcoming and high-quality standard of accommodation, ensuring when young people move in they feel comfortable and welcomed and are given information concerning the building and other local services
• Minimise risk to young people by identifying, reporting and following up any safeguarding concerns and incidents
• Work with social workers to enable young people to move back home if appropriate, or to support young people to identify opportunities for move on to appropriate supported, shared or self-contained accommodation
• Support young people to maximise benefit entitlements and secure project income through the collection of rents and service charges and the minimisation of arrears and void loss
• Run activities and support young people to participate in activities to prepare them for independence and move through
• Provide support to young people who are ready to move into work, education, or training by assisting them to access suitable courses or placements
• Work in partnership with internal departments as well as external community agencies to ensure client needs are met
• Carry out Health & Safety duties

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Vacancy: Communication Support Worker (BSL) - SEND Department

Location: Walthamstow
Hours: Full-time/Part-time
Contract Type: Temporary- Ongoing
Salary: Competitive, based on experience

Are you passionate about supporting students with special educational needs? Are you skilled in British Sign Language (BSL) and looking to make a real impact? Join our dynamic SEND department and help empower students to achieve their full potential!

We're urgently seeking a Communication Support Worker (BSL) to provide vital support to students with hearing impairments and additional needs. You'll play an instrumental role in ensuring that our students can fully participate in all aspects of college life, both academically and socially.

Key Responsibilities:

• BSL Communication Support: Facilitate clear and effective communication between students and staff, using British Sign Language to interpret lessons, discussions, and activities.
• Inclusive Learning: Work closely with the teaching team to adapt learning materials and classroom activities, ensuring accessibility for students with a variety of special educational needs (SEND).
• One-to-One Support: Provide personalized support to students, understanding their unique needs, strengths, and learning styles to help them thrive in their studies.
• Empathy and Understanding: Build strong relationships with students, particularly those from diverse social backgrounds, or those with sensory impairments and complex learning needs, to foster a supportive and inclusive learning environment.
• Collaboration: Liaise with the SEND department, parents, and external specialists to ensure all students receive tailored support.

What We're Looking For:

• Proficiency in BSL: Level 3 or above preferred.
• Experience in supporting students with SEND, especially those with hearing impairments.
• Empathy & Flexibility: A genuine understanding of, and willingness to learn about, the unique needs of students from diverse social and educational backgrounds.
• Patience & Communication: Strong interpersonal skills to support students with varying communication and learning needs.

Why Join Us?

We believe in the potential of every student. You will be part of a dedicated and compassionate team, focused on breaking down barriers and promoting inclusivity. This is more than just a job; it's an opportunity to make a difference in the lives of young people at a critical time in their education.

Apply Now!
This role is urgent, and we are looking to hire as soon as possible. If you're ready to make a real difference, we want to hear from you!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

A Vacancy at University College London Hospitals NHS Foundation Trust.


An opportunity has arisen due to a member of the team going on maternity leave with our team. We are looking for an enthusiastic and compassionate Clinical / Counselling Psychologist or experienced CBT Therapist to join the UCLH Staff Psychology & Welfare Service (SPWS). SPWS is well-established within the Trust and the post-holder will join a friendly multi-disciplinary team of clinical and counselling psychologists, psychotherapists, counsellors and mediators.

This is an exciting and critically important time to work in this area, helping to support our diverse hospital workforce to cope with the impact of, and recover from the pandemic as well as the ongoing nature of healthcare work in acute hospital settings.

While this provision has been in place for over 20 years at UCLH, the demand for the service has risen considerably in recent years. The covid-19 pandemic has further increased the need for individual and team level staff support. The Staff Psychology Service continues to address these needs, offering prompt access to highly specialist assessment and a range of evidence-based psychological interventions for staff. It is also part of the wider recovery programme and long term health and wellbeing agenda at UCLH.

We work closely with our workforce colleagues in Staff Experience, Training & Development and alongside our Staff Networks to encourage long term and sustainable cultural change within the organisation. We aim to reduce stigma, increase engagement in self care and organisational support to help our staff thrive at work and in their personal lives. Our team is expanding in response to the psychosocial needs of staff emerging during the coronavirus pandemic and will aim to support the recovery of the organisation and staff following the pandemic based on our trauma informed stepped-care approach. The post-holder will offer individual and group sessions to UCLH staff both remotely and onsite, as well as a range of workshop and seminars on mental health and wellbeing.

Clinicians at UCLH are encouraged to actively engage in research and teaching as part of their roles to help develop services and share their clinical expertise and specialist knowledge across divisional services within the Trust, with London colleagues working in staff wellbeing, and nationally and internationally.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.


We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street


We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.


We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.

This is role within the service requires the post-holder to be confident to work independently within their own team as well as closely with multi-disciplinary teams across the Trust. The post holder will also be required to provide training and supervision for trainees and assistant psychologists in the service. Supervision will be provided by an experienced Clinical Psychologist with line management by the Clinical Lead Consultant Clinical Psychologist.

Candidates must have completed post-graduate level training in Clinical or Counselling Psychology as accredited by the British Psychological Society, or British Psychological Society Statement of Equivalence, and be registered as practitioner psychologists with the HCPC.


Come and be a part of the best NHS trust in England to work for, according to our staff*


UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust


*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.


UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.


Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.



This advert closes on Sunday 8 Dec 2024

Proud member of the Disability Confident employer scheme

We are looking for an enthusiastic and highly motivated service manager to join our busy Surgery, Perioperative Medicine and Adult Critical Care team. You will support this award-winning team to effectively manage patient flow, admin and clerical teams, service improvement projects, and financial performance.

As part of Team Surgery, you will work closely as part of a triumvirate to deliver high quality, efficient and forward thinking services across The Royal London and Mile End Hospitals. You will be part of a team that is responsible for Scheduling, Theatres, Critical Care, Anaesthetics, Pain, and Elective Care.

You will play a key role in actively managing the Scheduling Team and all processes that are associated with elective care patient pathways at The Royal London hospital including overseeing the boking of elective patients for POA clinics, ensuring timely resolution of DQ issues, and oversight of the SHDU bookings. The purpose of this role is to ensure a smooth and efficient service for patients throughout their journey before surgery, and on the day of surgery.

As part of the triumvirate leadership team, the post-holder will be responsible for ensuring the safe, high quality, efficient and financially sustainable delivery of all services within their portfolio.

The post holder will play a key role in actively managing the Scheduling Team and all processes that are associated with elective care patient pathways at The Royal London hospital including overseeing the boking of elective patients for POA clinics, ensuring timely resolution of DQ issues, and oversight of the SHDU bookings. The purpose of this role is to ensure a smooth and efficient service for patients throughout their journey before surgery, and on the day of surgery.

Key to this role is establishing and maintaining good working relationships with all services that have elective care programmes withing their portfolios.

The post-holder will be a key member of the leadership team in Theatres, Peri-operative Medicine and Critical Care, working collaboratively across a fast-paced, dynamic department. The candidate will be joining a friendly and ambitious team committed to triumvirate working, continuous improvement and high-quality patient care.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.


This advert closes on Tuesday 10 Dec 2024

Creative Support is a high quality provider of support to individuals with a wide range of care needs including learning disabilities, mental health and other needs. Employing over 5,000 staff members, we are continuing to grow at a fast pace nationally and are looking for dedicated, caring individuals to join our staff team in your local area.
We are looking for warm, flexible and experienced practitioners to provide person centred care and support in our Leeds Extra Care Service, which enables older people to enjoy an active and independent lifestyle.
You must be enthusiastic about the provision of services for individuals and have a good insight into current thinking and practice in the field.
You must have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will also have skills in the assessment of needs along with positive and proactive risk management so that support planning for individuals demonstrates an active and fulfilling life with an emphasis on a ‘can do’ approach. It is expected that you will work flexibly to meet the needs of the service, including evenings, weekends and bank holidays.
This unique and challenging opportunity will provide you with an environment that encourages personal and professional development. We will provide you with on-going training to best meet the needs of the service users.

Vacancy Reference Number: 82019
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

Job Title - Housing Officer
Location - London SE1
Contract - Temp
Hours - 37
Salary - PAYE - 20.88 - LTD - 24.93
Role summary -
As the Housing Officer, you will be responsible for managing a designated patch, ensuring high levels of engagement with residents and other stakeholders. This varied role will see you handling tenancy queries, enforcing tenancy conditions, supporting vulnerable residents, and collaborating with internal teams to deliver top-quality services. The position offers a blend of in-office and remote working, with flexible, hybrid arrangements.
Key Responsibilities:

• Responding to resident inquiries and handling tenancy-related assignments such as mutual exchanges and successions.
• Addressing breaches of tenancy agreements, working closely with internal teams to support residents and resolve issues.
• Ensuring timely action on fire risk assessments and managing void properties.
• Liaising with community safety teams to address concerns and lead on tenancy enforcement.
• Conducting tenancy visits and managing repairs or safeguarding issues.
• Maintaining accurate records and contributing to continuous improvement of service delivery.
• Participating in a paid emergency duty rota (one week every 8-10 weeks).

Candidate Profile:

• A relevant housing qualification or significant experience in housing management is desirable.
• Ability to work in a fast-paced, changing environment and manage multiple priorities.
• Strong interpersonal and relationship-building skills, with a focus on delivering high standards of customer service.
• A valid driver's license and access to a vehicle are essential for this role.
• Excellent communication and IT skills, with knowledge of Microsoft Word and Excel.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

Income Officer
Location: London SE1
Salary: Circa £37,000 per annum
Contract: Permanent
Are you passionate about delivering excellent customer service and making a difference in the housing sector?
We are recruiting for an Income Customer Service Officer to join a housing provider. This is a fantastic opportunity to contribute to the financial well-being of residents and the success of the organisation.
About the Role
You will play a key part in managing rent accounts and housing-related debts. Your responsibilities will include:

• Proactively managing rent arrears in line with policies and procedures.
• Negotiating repayment agreements and taking corrective actions when agreements are not upheld.
• Supporting residents by referring them to welfare benefit and debt support services to maximize income.
• Preparing cases for court proceedings and representing the organisation in hearings when necessary.
• Identifying and supporting vulnerable residents through appropriate referrals.

About You
To succeed in this role, you will need:

• Knowledge of housing law, debt recovery, and welfare benefits.
• Experience in credit control or income collection within a customer service setting.
• A self-motivated approach with excellent organizational skills.
• Proven experience presenting cases in court and understanding of legal remedies.
• A commitment to delivering high-quality services to residents and stakeholders.

Why Join Us?
This organisation is committed to providing safe and affordable homes, alongside dependable local services. By joining their team, you will play a pivotal role in enhancing customer satisfaction and improving lives.
How to Apply:

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

We are looking for an experienced and compassionate Registered Mental Health Nurse to work within an inpatient rehabilitation service for females with Mental Health struggles in Leeds.

As a Registered Mental Health Nurse, you will be working within a low secure and rehabilitation service offering assessment and treatment for women with complex mental health disorders.

As a Registered Mental Health Nurse (RMN), key responsibilities include:

• Assessing patients' health issues and needs, creating and implementing care plans, and maintaining accurate medical records.
• Upholding a professional and discreet manner at all times, in adherence to the Nursing and Midwifery Council (NMC) Code.
• Demonstrating competence and confidence in managing individuals with long-term health conditions.
• Assessing, diagnosing, planning, implementing, and evaluating interventions and treatments for service users with complex needs.
• Proactively identifying, diagnosing, and managing treatment plans as necessary for service users.
• Prioritising health issues and taking appropriate action in complex, urgent, or emergency situations, including initiating effective emergency care.
• Recognizing and working within the limits of personal competence.
• Producing accurate, timely, and complete records of service user interactions and consultations in line with legislation, policies, and procedures.
• Providing daily support, management, and guidance to support workers.
• Engaging in continual personal development to enhance both individual skills and the role.

Person Specification

• Qualified Mental Health Nurse currently registered with the Nursing and Midwifery Council.
• Minimum of two years previous experience as a Registered Mental Health Nurse within a Mental Health inpatient setting.
• Previous experience within a forensic / secure setting would be highly desirable.

If you are interested and would like some more information, please contact Carly Harrison at Service Care Solutions.

Senior Support Worker Taunton - £12.91 p/h

Typical Shifts are: 07:45 - 20:45 working 3 shifts a week including weekends on a rota

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We are looking for a Senior Support Worker with a passion for enhancing the quality of life of the people we support are at the heart of our management team. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Taunton. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, and traumatic backgrounds.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Job Advert

About you

As Finance Assistant, you will ensure the delivery and continued development of consistently high quality, cost-effective and
responsive services, grounded in Pact’s charitable mission, vision and values.

You will be responsible for Pact’s purchase ledger, sales ledger, credit card management and maintaining the staff expenses app
“WebExpenses”.

As Finance Officer, you will ensure the delivery and continued development of high quality, cost-effective and responsive
services, grounded in Pact’s charitable mission, vision and values.

The Finance Officer will assist with maintaining Pact’s finances and developing Pact’s financial systems. The post holder will
work closely with Pact’s budget holders as well as external stakeholders including customers, suppliers and banks.

You will contribute to the aim of the Finance Team to provide a 5-star service.




What we offer:




Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye
care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to
further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be
supported by a friendly and enthusiastic team.




How to apply:




If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply
now` button.




* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are
interested, please submit your application as early as possible.




rozanna.piddington@prisonadvice.org.ukOther information:




Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to
post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note
that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. We
will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for
a period of over 12 months (in the past 10 years while aged 18 or over).

Are you someone who thrives on helping others reach their full potential? Beyond Limits is seeking dedicated and compassionate Education Support Workers to join our team in Taunton, Somerset, supporting two young adults with autism in their journey towards greater independence and fulfilment.

This role offers a unique opportunity to apply your skills and experience in a way that truly makes a difference - whether you're coming from a background in education, care or another professional role where supporting others with complex needs is central to what you do.

The Role:

This is far more than just a support worker position - it's a chance to use your skills to empower others. You'll work closely with a range of others including family and specialist teachers, who all play their part in providing support to these two young adults which seeks to enhance their development and independence. Dad's first language is BSL so if you have experience in this, great. If not don't worry as we will provide full training.

Your shifts will involve:

Facilitating learning and growth through structured activities, such as baking, arts and crafts and using technology like iPads.
Encouraging independence and helping to support problem-solving day to day.
Working in partnership with all concerned to provide consistent, holistic support that respects and values the family dynamic.
This role is ideal for someone who has experience in education, special needs teaching or therapeutic work with complex needs and who is now seeking a more personalised and impactful way to support individuals with autism.

We want to hear from you if you:

Have experience in roles that involve supporting others, such as teaching, therapy or working with individuals with additional complex needs.
Understand the importance of tailored, person-centred support and have a passion for enabling individuals to learn, grow and achieve.
Can bring a professional, empathetic approach to working with young adults who are navigating their own challenges and milestones.
Are adaptable, creative and comfortable working both independently and as part of a team, particularly in close collaboration with a family.
Have a valid driving licence and basic computer skills.
Are excited to learn new skills, as part of this role you'll have the opportunity to engage with an exciting training package, including intensive interaction, PECs, TEACCH and British Sign Language as well as understanding Positive Behaviour Support.
Can take a flexible approach to your work to accommodate shift patterns
This role calls for someone who can offer more than just care - it's about bringing insight, patience and structure to enable growth and development.

What we offer:

Competitive pay of up to £14 per hour.
An award-winning pension scheme for financial security.
Generous annual leave with additional top-up pay.
Life insurance and critical illness cover for peace of mind.
A comprehensive induction and ongoing training in areas such as British Sign Language, Positive Behaviour Support and other relevant skills.
Career development opportunities that allow you to grow your expertise and make a long-term impact in your field.

Why Beyond Limits?

At Beyond Limits, we don't just provide care - we empower lives. We help people with mental health issues and learning disabilities thrive by supporting their journey from institutional care to independent living. You'll build genuine connections, champion individual goals and celebrate every milestone achieved. Beyond Limits gives you the chance to make a lasting difference.

What makes this role so special:

These are two young adults with autism, each with their own unique personalities and interests. They love engaging in activities that allow them to be creative and expressive and they need someone who will not only guide them but also encourage their independence. Their father plays a key role in their lives, so it's important that you're able to work in close partnership with him to create a supportive and structured environment.


We are committed to recruiting candidates who share our commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment, including obtaining references and DBS (Disclosure & Barring Service) clearance. A DBS check will be requested in the event of the individual being offered a position with Beyond Limits, the cost of which will be to the employee, however, this will be returned after successful completion of probation period (6 months).

Are you passionate about leading a dedicated team and making a meaningful impact in the lives of young adults? Beyond Limits is seeking an enthusiastic and skilled Education Support Lead to provide tailored care, support, and education for two young adults with autism in their family home. This role involves not only leading a small team of support assistants but also delivering direct support. Working alongside specialist teachers, family and other professionals, you will lead a small team but also work in collaboration with the wider people involved in their lives.

The role:

As an Education Support Lead, you will play a crucial role in ensuring and delivering personalised care and education. You will oversee the day-to-day support provided by your team and develop strategies to enhance their learning and development. Your experience will be in leadership and development as well as hands on support for people with complex needs.

Your shifts will involve:

Leading a dedicated team of support assistants and inspiring them to provide exceptional care and support
Offering hands-on assistance and showcasing best practices in care and education
Gaining a thorough understanding of the individual Education and Support plans to ensure tailored support
Creating and implementing engaging teaching activities that promote learning and growth
Utilising Positive Behaviour Plans to effectively manage and understand challenging behaviours
Collaborating closely with parents and professionals to enhance learning opportunities and foster a supportive environment

We want to hear from you if you:

Have professional experience working with young adults with autism and demonstrate a passion for their development
Exhibit strong leadership skills and have the ability to motivate and guide a team effectively
Are patient, calm under pressure and committed to continuous learning and improvement
Hold or are working towards NVQ Level 3 or higher and showcase your dedication to professional development
Possess a valid UK driving licence and the ability to drive
Are eager to engage in a training package that includes British Sign Language and Positive Behaviour Support.
Can work flexibly to accommodate shift patterns
This position offers a unique opportunity to work within a dedicated team focused on delivering high-quality education and care. You will have the chance to make a tangible impact in the lives of two remarkable individuals.

What we offer:

A competitive salary of up to £30,000 per annum, based on skills and qualifications
An award-winning pension scheme for financial security
Generous annual leave with additional top-up pay
Life insurance and critical illness cover for peace of mind
Comprehensive induction and ongoing training for skill development
Opportunities for career progression within Beyond Limits
Why Beyond Limits?

At Beyond Limits, we don't just provide care - we empower lives. We help people with mental health issues and learning disabilities thrive by supporting their journey from institutional care to independent living. You'll build genuine connections, champion individual goals and celebrate every milestone achieved. Beyond Limits gives you the chance to make a lasting difference.

What makes this role so special:

These are two young adults with autism, each with their own unique personalities and interests. They love engaging in activities that allow them to be creative and expressive and they need someone who will not only guide them but also encourage their independence. Their father plays a key role in their lives, so it's important that you're able to work in close partnership with him to create a supportive and structured environment.

We are committed to recruiting candidates who share our commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment, including obtaining references and DBS (Disclosure & Barring Service) clearance. A DBS check will be requested in the event of the individual being offered a position with Beyond Limits, the cost of which will be to the employee, however, this will be returned after successful completion of probation period (6 months).

Our service provides specialist person-centred support to adults with Autistic Spectrum conditions and additional learning disabilities and mental health support needs.



We are looking for calm, resourceful and enthusiastic individuals who are highly motivated, hardworking and keen to join our friendly team. You will provide person-centred care and support to tenants, enabling them to take part in all aspects of everyday life and enjoy a wide range of activities. You will have skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for the people we support.



The service is characterised by a high level of service user and family involvement and we are keen to develop this further. You will have the opportunity to undertake the responsible role of being a Key Worker/Co-Key Worker. This will enable you to plan alongside members of the person’s wider support network, to enable individuals to be happy, healthy and successful in achieving their wishes and aspirations.



You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks, as well as social engagement and community activities such as walking, swimming and going to the gym. Prior experience in this field of work is beneficial, although not a substitute for an engaging, creative and person centred approach. We will value the personal skills and interests you bring to the role and to the lives of service users, such as sports, creative arts, music and cooking.



You will receive full training and mentoring to develop your understanding of autism and autism support provision. We will also provide additional training specific to the individual needs of service users you are supporting. You will be required to work in a flexible manner on a rota which includes evenings, weekends and sleep-ins. You will receive enhanced payments for sleep-in shifts supplementary to basic salary.



The service has the benefits of being situated by Middleton Park, with easy access to the centre of Leeds by bus or car.



‘Gender is considered to be an occupational requirement – Equality Act 2010’



Vacancy Reference Number: 75830

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number



Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.



We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.



We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme