Total 225 Customer Service job vacancies in aberdeen ab24 3yz

• Serves as an expert advisor to management concerning the analysis and evaluation of major administrative technical and program aspects of substantive mission-oriented programs.
• Performs analysis, evaluation and oversight of all aspects of the planning, programming, budgeting and execution of major Project Management (PM) programs.
• Establishes schedules for planning, coordination and accomplishment of work to facilitate the acquisition and/or work process.
• Initiates action to ensure that cost, schedule procedures and policies are current and implemented.
• Provides financial advisory services for a major segment of the PEO/PM budget for one or more funding lines or type of funds.

Starting at $99,200 Per Year (NH 3)

• Serves as human capital strategist and senior level member of the Headquarters workforce reporting to the Director of Human Resources Program Executive Office Command, Control, Communications, and Network (PEO C3N).
• Leads human capital initiatives such as , strategic workforce planning, workforce development, , and talent management.
• Develops, manages, and implements coaching and mentoring program objectives aimed at increasing skills and competencies.
• Leads supervisors’ training and certification requirements and coordinates labor and employee relations activities as required.

Starting at $139,395 Per Year (NH 4)

Join Our Team as a Junior Business Systems SupportAnalyst
Location: Aberdeen
AboutThe Client
As part of theirContinued growth. Our Client is seekinga driven and focused individual to join our IT team as a Junior BusinessSystems Support Analyst. This role is based at our Head Office in Aberdeen,with the opportunity to support our global divisions worldwide.
RoleOverview
In this role,you will primarily provide 1st line support for the business systems usedwithin our Head Office. You will also be part of the group IT Team, supportingall divisions. The emphasis will be on our main business ERP system, MicrosoftDynamics GP, and its supporting applications. Experience with this system or asimilar application is preferred. Technical knowledge of Microsoft applicationsand suites such as MS365, MS Server 2016/2022, and MS Windows 10/11 Pro wouldbe an advantage.
KeyResponsibilities

• Provide first line support to all users, requiring excellent people skills and strong troubleshooting abilities.
• Document user requirements accurately to liaise effectively with 2nd line support and 3rd party suppliers for application issues or bespoke customization.
• Manage installation and upgrades of applications.
• Provide end user training.
• Work independently as well as part of a team.
• Maintain a flexible approach to working hours to support our remote office locations and the demands of the business.

KeySkills and Experience

• Good level of experience with Windows 10/11 Operating Systems and understanding of application infrastructure.
• Proficient in all MS365 Entra and Microsoft Office applications, specifically Microsoft Excel.
• Some experience in report writing and design.
• Experience in end user support using a helpdesk system and communicating resolutions in a timely manner.

WhyJoin Us?

• Be part of a dynamic and growing company.
• Work in a supportive and collaborative environment.
• Gain experience in a global IT team with diverse responsibilities.

If you arepassionate about IT support and eager to grow your career, we would love tohear from you! Send a copy of your CV

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Purpose:

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location: Bucksburn Academy, Kepplehills Road, Aberdeen

Duration: Permanent, Full Time

Roles that require PVG Membership

Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £30,285 per annum / £16.64 per hour)

The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment.

Job purpose/about the role

To assist with the provision of administrative and clerical support within secondary schools, financial and administrative duties in accordance with corporate and school procedures.

The post holder needs to hold as a minimum:

• PVG Membership for Regulated Work with Children and/or Protected Adults Or, a willingness to obtain prior to a formal offer of employment being made.

The postholder is able to demonstrate:

• High level of competency in using Microsoft packages.
• Ability to contribute positively to a team, including in a supervisory role where required.

About Us

Please see the Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion. For further information, please see our Equality, Diversity, Inclusion and Recruitment pack.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for the role they are applying for who:

• have a disability as defined by the Equality Act 2010 (all jobs)
• looked after young people, those that are in continuing care or are a care leaver up to the age of 29 (all jobs)
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots* aged 16-24 and are applying for any apprenticeships

*"New Scots" are defined as refugees and asylum seekers who are in Scottish communities and include those who have been granted refugee status or another form of humanitarian protection, people seeking asylum, those who have been refused asylum, and those whose application has been refused but who remain in Scotland.

Further information can be found at https://www.aberdeencity.gov.uk/services/jobs

Proud member of the Disability Confident employer scheme

Job Purpose:

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location: Orchard Brae School, Howes Road, Aberdeen

Duration: Fixed Term, Part Time

Roles that require PVG Membership

Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £30,727 per annum / £15.97 per hour)

The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment.

Job purpose/about the role

To help promote effective learning, teaching, personal development and an atmosphere where pupils can achieve to reach their potential under direction and supervision.

You will be part of a small team of teaching and support staff with specialist knowledge and experience in the field of ASC providing Universal, Targeted and Specialist levels of support. As a Pupil Support Assistant within the Service, you will support your colleagues in the mainstream nursery and early years primary educational sectors on autism best practice. As a part of your training the successful candidate will be given an opportunity to support at Orchard Brae School for the first month. Essential - You must have varied and significant experience of working with and supporting children and young people with Autistic Spectrum Conditions.

The post holder needs to hold as a minimum:

PVG membership for regulated work with children and/or protected adults or, a willingness to obtain prior to a formal offer of employment being made.

The postholder is able to demonstrate:

• Proven oral communication, literacy and numeracy skills
• Empathy, patience and tolerance and to respond positively to a variety of additional support needs
• Establishing positive relationships with others

About Us

Please see Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for our roles and who:

• have a disability
• are care-experienced and aged 16-29
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots aged 16-24 and are applying for any apprenticeships

Further information can be found at https://www.aberdeencity.gov.uk/services/jobs

Proud member of the Disability Confident employer scheme

Are you a passionate and qualified Chef looking for a better work life balance? If you are keen to be part of a company that is driven by quality and high standards, Barchester is the place to be! Your Benefits and Rewards Working days and alternate weekends only, across 4/5 days a week Rewarding Excellence' bonus where you will be financially rewarded up to £500* for a Good or Outstanding CQC inspection Unlimited access to our Refer a Friend' scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts with big brands, supermarkets and travel companies Free access to medical specialists, who are on hand for a second opinion if you need it Confidential and free access to counselling and legal services Tax Code Review Service to check you're on the right code and paying the right level of tax Option to join our monthly staff lottery alongside your colleagues nationwide Your Experience and Qualifications A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in leading, motivating and inspiring a team Experience of working with fresh seasonal food with a good understanding of nutrition The ability to create a warm and welcoming environment within our homes Confidence engaging with residents to create appetising and nutritious menus Experience working with a front of house team to ensure the restaurants are set up to a high standard Good understanding of HACCP and COSHH Knowledge around modified diets using the IDDSI framework (If new to care, we will train and develop chefs on these techniques) Your Role and Responsibilities Lead, motivate and inspire a team, develop and upskill where required Menu development, tailoring around residents to ensure we deliver person-centred hospitality Work with fresh produce to deliver high quality and wholesome dishes cooked of the highest standards Bake fresh cakes, scones and breads from scratch Assist the front of house team with setting up of the dining areas Work within budget, complete regular audits and stock control Create a warm, efficient and fun environment Ongoing recruitment and retention Managing the performance of the kitchen team and front of house As a Head Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long hours. Our chefs have full autonomy in creating nutritious, flavoursome and well balanced menus, whilst also taking ownership of their kitchen and ongoing team development. We are exceptionally proud of our Barchester Chef Academy, where chefs have the opportunity to learn new techniques and further develop their skills, whilst also sharing their knowledge to support the growth of others across the business. This fantastic academy experience is held throughout the year and is offered to all of our chefs. Our internal Learning and Development team also offer industry recognised apprenticeships and further qualifications to chefs and hospitality team members who are looking to build upon and/or develop their skills. Interested? If you are a motivated and dedicated chef who is ready to be part of something special, apply today! *Terms & conditions apply 191817 #TJ

Job Description

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this linkand the Job Profile attached. These explain the job role and the type of person we're looking for. If you are new to the caring profession you should check to see if it is the career for you by going to http://www.aquestionofcare.org.ukand trying their interactive video challenge.

Location: The Wellbeing Hub, Stocket Grange

Duration: Part Time, Permanent

Job Purpose: To carry out a range of administrative and clerical functions to support the service, who provide services which promote and protect the welfare of customers, and deliver services that meet their needs.

Requirements

The post holder needs to hold as a minimum:

Protection of Vulnerable Groups Scheme Record (PVG) or willing to become registered

ECDL or willingness to obtain

Responsibilities

The post holder needs to be able to demonstrate:

Ability to undertake all duties in accordance with health and safety legislation, statutory
obligations and BAC policies

Ability to communicate effectively with customers, staff and other stakeholders in line with required outcomes

Ability to plan and manage a set workload with limited direct supervision, while at the same time recognising when matters need to be referred to a more senior manager

Ability to manage priorities and deadlines

Ability to operate effectively as a member of a busy team

Ability to organise, take minutes and contribute to regular meetings

Ability to work flexibly in line with service delivery requirements

Ability to use MS Office Suite/365 (Outlook, Word, Excel, Powerpoint, Access) and adapt to new technology

The Individual

Please see Job Profile for further details.

Proud member of the Disability Confident employer scheme

• Oversees operating unit's budget activities and programs to ensure they are in compliance with their operating plan authority. These funds must be accounted for fully at various levels of the budget structure, i.e. appropriation, allowance, sub-sub activity, program and location.
• Records budget data elements into the official accounting system, feeder systems, and sub-systems. Provides directions and instructions in the proper use, efficient operating, and effective implementation of the local budget system and sub-systems.
• Maintains appropriate controls for all Advice of Allowances both Recurring and Non-Recurring funds.
• Performs supervisory responsibilities, which includes approving time and attendance, writing, revising or updating employee's position description, recommending job promotions, recommending selection of best candidate, monitoring and documenting poor, as well as excellent performances, initiating appropriate personnel action and progressive disciplinary action.

Starting at $103,409 Per Year (GS 13)

• Translate organizational goals into work assignments for IT team and personnel.
• Coordinate regional short and long-range planning and utilization of IT customer support functions, resources, coordination of systems and applications procedures and integration.
• Manage technical and non-technical aspects of the region service center relations and activities to customer support operations, network, LAN/WAN connection and applications in geographically dispersed locations, workstation service support, Help Desk field support, oversight of field operations, and on-site management.
• Exercise significant program responsibilities in working with management, other work team leads, and the IT executives and management DUS and ACIO, contractors, vendors, and other Federal entities.
• Maintain the operational management of the service center environment to include configuration and problem resolution, software distribution, call logging and tracking, workstation configurations, asset management, software discovery, and configuration management.

Starting at $103,409 Per Year (GS 13)

Job Description

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. If you are new to the caring profession you should check to see if it is the career for you by going to http://www.aquestionofcare.org.uk and trying their interactive video challenge.

Location: Units 3-4 Whitemyres Avenue, Aberdeen AB16 6HQ
Duration: Permanent, Full Time (Saturday AM on-call rota 1 out of 4)

This post is based in the Telecare Service which provides technology solutions, installation and review of users while meeting the needs of our vulnerable or elderly clients. You will assess users for equipment within their home environment and be installing / maintaining bespoke solutions, along with holding awareness sessions on the equipment with various staff groups.

Job Purpose:

You will assist in the day to day operation of the Telecare service contributing to the provision of a high standard of person centred care and support for service users throughout the city of Aberdeen.

Requirements

The post holder needs to hold as a minimum:

• Full driving licence.
• Extensive knowledge in the Electrical or Telecare field.
• Ability to move and handle items of equipment.

Responsibilities

The post holder will be expected to:

• Work in accordance with Adult and Public Protection principles and procedures.
• Adhere to the requirements of company policy and procedures and health and safety policies and legislation.
• Undertake equipment specific training.
• Undertake lifting and handling training
• Complete Customer Service training.
• Undertake the PDA in Telehealthcare

The Individual

Please see Job Profile for further details.

Proud member of the Disability Confident employer scheme

• Manages/directs technical and administrative personnel in project management activities.
• Defines, develops and sets strategy and policy for accomplishment of assigned objectives.
• Provides oversight and coordination of all support organizations, collocated and non-collocated matrix engineering, IPT memberships, and systems and support contractors.
• Develops plans which affect the organization’s long-range goals, objectives, and directions and require an analytical approach in order to forecast future trends and results.
• Makes extensive use of technical resources external to the immediate project office, initiates, plans, and directs a variety of activities critical to mission accomplishment.

Starting at $99,200 Per Year (NH 3)

• Manages/directs technical and administrative personnel in project management activities.
• Defines, develops and sets strategy and policy for accomplishment of assigned objectives.
• Provides oversight and coordination of all support organizations, collocated and non-collocated matrix engineering, IPT memberships, and systems and support contractors.
• Develops plans which affect the organization’s long-range goals, objectives, and directions and require an analytical approach in order to forecast future trends and results.
• Makes extensive use of technical resources external to the immediate project office, initiates, plans, and directs a variety of activities critical to mission accomplishment.

Starting at $99,200 Per Year (NH 3)

• Manages/directs technical and administrative personnel in project management activities.
• Defines, develops and sets strategy and policy for accomplishment of assigned objectives.
• Provides oversight and coordination of all support organizations, collocated and non-collocated matrix engineering, IPT memberships, and systems and support contractors.
• Develops plans which affect the organization’s long-range goals, objectives, and directions and require an analytical approach in order to forecast future trends and results.
• Makes extensive use of technical resources external to the immediate project office, initiates, plans, and directs a variety of activities critical to mission accomplishment.

Starting at $99,200 Per Year (NH 3)

Job Purpose:

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location: Muirfield School, Aberdeen

Duration: Permanent, Part Time

Roles that require PVG Membership

Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £30,285 per annum / £16.64 per hour)

The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment.

Job purpose/about the role

To help promote effective learning, teaching, personal development and an atmosphere where pupils can achieve to reach their potential under direction and supervision.

The post holder needs to hold as a minimum:

• PVG membership for regulated work with children and/or protected adults or, a willingness to obtain prior to a formal offer of employment being made

The postholder is able to demonstrate:

• Proven oral communication, literacy and numeracy skills
• Empathy, patience and tolerance and to respond positively to a variety of additional support needs
• Establishing positive relationships with others

About Us

Please see the Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion. For further information, please see our Equality, Diversity, Inclusion and Recruitment pack.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for the role they are applying for who:

• have a disability as defined by the Equality Act 2010 (all jobs)
• looked after young people, those that are in continuing care or are a care leaver up to the age of 29 (all jobs)
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots* aged 16-24 and are applying for any apprenticeships

*"New Scots" are defined as refugees and asylum seekers who are in Scottish communities and include those who have been granted refugee status or another form of humanitarian protection, people seeking asylum, those who have been refused asylum, and those whose application has been refused but who remain in Scotland.

Further information can be found at https://www.aberdeencity.gov.uk/services/jobs

Proud member of the Disability Confident employer scheme

1. Responsible for maintaining, updating, distributing, interpreting and implementing real property management policies and procedures impacting the use, acquisition or disposal of real property (Government-Owned or leased) within the Great Plains Area.
2. Ensures that all legal requirements concerning real property matters are met and fulfilled.
3. Prepares applications for leases, revocable licenses, use permits, easements, etc. for use by IHS or for use of IHS-controlled property by tribes and third-parties.
4. Responsible for maintaining, updating, and implementing the Internet Quarters Management Information System (iQMIS) and providing technical assistance regarding quarters procedures, policies, requirements, and tenant issues.

* This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information. *

Starting at $39,576 Per Year (GS 5-11)