Total 47 Customer Service job vacancies in Shipley, BD18 3EG

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Shipley, covering our friendly Shipley Market Square branch
HOURS: 35 hours a week, including Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
  
  

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Location: Shipley

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

At Czajka Care Group, as well as caring about our residents, we always go the extra mile for our team of more than 300 people, promoting their well-being and career progression at every level.
As Czajka Care Group is family owned and run, we’re not a faceless organisation. We value loyalty and provide career opportunities at all levels. Some of our team have been with the company for over 25 years – our dedication to training and development is a priority.

Assisting service users with all aspects of their personal care needs, including but not exclusively, physical, emotional and spiritual, whilst maintaining the comfort, privacy and dignity of the service user at all times.
Assist in the promotion of continence with dignity.
To assist the service user in using their personal and mobility aids whilst ensuring the aids are well maintained.
Assist with social activities by interacting with the service users and helping them to continue with hobbies and activities both outside and within the home.
To escort service users to and from the home when necessary to attend appointments etc.
To support the nurse or senior care assistant in charge to complete, observe and review Person Centred Care Plans, ensuring that service users are fully involved and in agreement, where possible, in the planning of their care, ensuring that care is appropriate to their needs.
To report any changes in the care needs of the service users to the nurse or senior care assistant
in charge and assist in the review of the Person Centred Care Plan where appropriate.
To complete accurate and effective written care records on a daily basis, in line with Czajka Care Group Policies and Procedures.
To act as a keyworker to nominated service users and support junior colleagues in their role as a keyworker.
To be involved in any formal service user care review meetings as required as a keyworker.
To identify social, recreational and educational opportunities for their designated service user, and assist service user to access where possible.
Take special responsibility for maintaining their designated service user's room and wardrobes etc in a tidy manner, checking clothing for repair and replacement, liaising with service user, family or significant other to ensure sufficient clothing of the type desired by the service user, and any other assistance the service user requires.
To assist service users during mealtimes in accordance with their care plan and serve meals and drinks as required.
To answer the nurse call bell promptly and give assistance to the service user as required, ensuring that required assistance is given in a timely manner.
To assist in ensuring the service users environment is kept clean and maintained as required in line with the service users care plan and with Czajka Care Group Policies and Procedures.
To report any incidents, accidents, occurrences or complaints to your line manager and record appropriately according to Czajka Care Group Policies and Procedures.
As the role includes personal care applicants aged 18+ can only be considered


Applicants will be working day shifts on a two week rota with alternate weekends.
Vacancies available across three sites:


Brookfield Nursing Home BD18 4EJ
Currergate Nursing Home BD20 6PE
Staveley Birkleas Nursing Home BD18 4HD



Training
Adult Care Worker L2 Standard.Maths and English Functional Skills if required.
Delivery at Shipley College by day release.


Qualifications required

GCSE or equivalent English (Grade 3+, A-D or L1 equivalent) desirable
GCSE or equivalent Maths (Grade 3+, A-D or L1 equivalent) desirable

Skills required

Communication skills
IT skills
Attention to detail
Organisation skills
Number skills

Prospects
This apprenticeship provides an ideal entry into the occupation and supports progression within the sector.
Czajka Care offers many options for career development.

Qualification / Standard : ST0005 Adult care worker
Duration 15 months

We are a small and dynamic team, eager to hear from interested dynamic nurses. If youre interested and would like to know more about the position, please contact Letitia Coco-Bassey : letitia.coco-bassey@nhs.net Please refer to attached Job Description and Person Specification for detailed job description and main responsibilities.

Service Care Solutions are working with an Accountancy firm in Coventry for a Semi-Senior Accountant to join there team on a permanent basis. Please find the job description below.

Location: Coventry.

Hours: Full time.

Salary: £26,000-£30,000.

Key Responsibilities

• You will be working closely with other members of the team to
• provide accounting and taxation services to a variety of clients.
• You will be preparing accounts for unincorporated/incorporated businesses.
• You will be prepare company tax returns and personal self-assessment tax returns
• You will be involved in the preparation of management accounts.
• Forming client relationships across a range of businesses and sectors.
• You will be instrumental in mentoring and supporting accounts apprentices and junior team members.

Personal Attributes:

• You should have obtained your AAT qualification.
• You should have basic knowledge of main accounting systems for example, Sage, Xero, and Quickbooks
• You will be a confident and articulate communicator and be comfortable with managing a varied workload
• Demonstrate a hands on, and proactive work ethic and works well in a team.

Some Benefits We Offer Are:

• Competitive salary
• 22 days annual leave (plus normal statutory bank holidays)
• Funded professional study.
• Regular development reviews and training
• CPD Support
• Group staff pension scheme

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Please read the attached Job description and person specification for more details about this role. Right to Work in the UK Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status. Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period. As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly

Our family-owned, online sportswear company sells all over the world and we are looking for people who care about customers and get job satisfaction through helping them.
We have vacancies in our general Call Centre, which involves dealing with customers' queries and complaints on our internet site by phone and email and advising them on their purchases.
We do not 'cold call', we are not in the business of hard selling, and our main aim is to make sure our customers are satisfied with every aspect of their experience with us. We have won national awards for the way we treat people and we aim to continually improve.
Roles in the general Call Centre are office-based and are from 9am, to 5.30pm, Monday to Friday. There is a requirement to work one Saturday a month.
As our business continues to grow , we are now looking for more people with the human touch to boost our team. Full training is available.
If you are the sort of person who is punctual, reliable and cares about the work you do, then we could well have just the job you have been seeking.

Liberty has an exciting opportunity for a Gas Service & Breakdown Engineer join our team on the Havebury contract. You will be working on a full time, permanent basis, working 40 hours per week. In return, you will receive a basic salary of £40k annum Plus OTE of up to £45k Plus OOH/On Call earning potential + Company Van, Fuel Card Plus Excellent Benefits!

We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work.

The strength of our organisation lies in the quality of the people we work with. We’re proud to employ the most talented, driven individuals within the property services sector.

Responsibilities for this Gas Service & Breakdown Engineer role are:

Undertake the servicing, repairing and maintenance of Domestic heating systems
Complete works in accordance with specification and gas safe regulations
Completion of all relevant paperwork
Ensure customer satisfaction and safety
Participate in out of hour's works, including overtime and call out
Work to operational procedures, safe working practices and H&S procedures
Reporting of all accidents, near miss events or potential hazards
Undertake all other maintenance works within remit
Work flexibly with a diverse range of customers

What we are looking for in our ideal Gas Service & Breakdown Engineer:

Recognised formal training attaining the relevant craft qualification, NVQ Level 2/3 or equivalent
ACS Qualifications CCN1, HTR1, CKR1, CENWAT
UNVENTED qualifications are desirable but not essential
Understanding of gas legislation
Full driving license
Understanding of Health and Safety and working to best practice
Ability to manage own time and workload
Experience of working with the public, demonstrating excellent customer service and having flexibility

We offer a range of benefits for a rewarding career including though not limited to:


Pension scheme
23 days Annual Leave, plus Bank Holidays
Cycle to Work scheme
Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
YuLife, includes:
Life Insurance/Death in service benefit – 2x annual salary value
Smart Health (including round the clock access to 24/7 UK-based GPs)
Best Doctors to provide a second opinion on complex cases or diagnosis
Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
Online Health Check
Nutrition consultations
Online fitness program
YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
Free will writing
Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards
Exclusive membership and wellbeing product discounts
Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
Discounted gym membership
Savings on cinema tickets, travel, holidays & retail


In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required.

Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement.

Please note, only candidates who have the right to work in the UK will be considered for this vacancy.

As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty.

If you have the desire to work in a busy and high performing team, why not join us as our Gas Service & Breakdown Engineer, click “apply” below – we want to hear from you!

Closing date for applications is the 16th October 2024 (we do however reserve the right to close this vacancy earlier depending on number of applications received).

Treatment Room Undertake, record and follow guidelines for the tasks for which you have received appropriate training Urinalysis and preparation of specimens for investigation by the pathology laboratory Measuring and recording following physiological measurements in routine presentations: Blood pressure Pulse rate and rhythm Temperature Height and weight body mass index Venepuncture ECG Basic dressings Ear irrigation Ordering/maintaining stock levels and control in treatment area. Conduct chronic disease health reviews Conduct LD / SMI health reviews Conduct NHS health checks Prepare and maintain environments during and after patient care interventions Provide chaperone services for patients and clinicians Assist in raising awareness of health and well-being, and how it can be promoted Give accurate and appropriate information to patients and groups within own competence Responsibility for Information Processes Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate Maintain confidentiality or information relating to patients, relatives, staff and the practice Take the necessary precautions when transmitting information Understand and follow the requirements of confidentiality (including the Data Protection Act) and the Freedom of Information Act and to refer on any queries as appropriate. Follow Practice policy regarding the use of email and computer tasks as the main internal method of non-verbal communication and the use of the intranet and the internet as the main source of internal and external information, including the retrieval of relevant information for patients on their condition. Organisation/Quality The post-holder will: Alert other team members to issues of quality and risk in the care of patients Ensure own actions are consistent with clinical governance systems Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation. Utilise the audit cycle as a means of evaluating the quality of work, implementing improvements where required. Ensure that you are familiar with the Practices Policies available in the practice staff handbook Ensure that you undertake all mandatory training as per the practices Training Policy. Attend the practices Protected Learning Time Sessions. Maintain your CPD and ensure you revalidate all the necessary skills and qualifications in a timely manner. Cold chain management (logging fridge temperatures and downloading dataloggers, informing appropriate person if any concerns. Checking emergency equipment and ensuring equipment is in date Supporting the Quality Outcomes Framework (QOF) to achieve and support patients with specific disease areas. (this can incorporate quite a lot but we need to see where it develops) Safeguarding Affinity Care is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Staff should ensure that they are aware of the organisations policy and procedures for safeguarding and discharge their responsibilities for safeguarding effectively. It is individual staff members responsibility to maintain competences with regards to levels of safeguarding training commensurate with individual roles. Staff should report any safeguarding concerns to the appropriate agencies in line with the safeguarding policy. Equality and diversity Act in ways that recognise the importance of peoples rights, interpreting them in a way that is consistent with procedures. Respect the privacy, dignity and beliefs of patients, carers, visitors and co-workers. They must be treated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation, religion, etc. Follow the Practice Chaperoning policy. Be aware of statutory procedures, local guidance and referral criteria regarding protection of children and vulnerable adults, including Practice policies. Follow the guidance and policies and take action in an appropriate manner. Health, safety and security Wear the appropriate Personal Protection Equipment and clothing at all times in accordance with the Infection Control Standard Operating Procedure. Apply appropriate infection-control measures and maintain work areas in each clinical room, in accordance with the Infection Control Standard Operating Procedure, so that they are clean, safe and free from hazards reporting of any potential risks identified including: Hand washing Universal hygiene procedures Collection and handling of laboratory specimens Segregation and disposal of waste materials Decontamination of instruments and clinical equipment Reporting and treatment of sharps injuries Dealing with blood and body fluid spillages Assist patients and colleagues in adopting sound infection control measures Use the personal security systems within the workplace according to Practice guidelines. Assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients. Follow Health and Safety Policies and guidelines, including fire procedures and those pertaining to clinical areas of risk. Use safe working procedures and report incidents using the incident reporting system. Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines. Patient Confidentiality and ensuring dignity and respect of patients The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role. This includes written and verbally communicated information. The job holder should at all times treat patients with dignity and respect and actively seek to assure an environment that facilitates this. Communication & working relationships To be responsible for ones own behaviour to effectively create a working environment that has a good team spirit, is professional in orientation and has mutual respect amongst colleagues. Establishing and maintaining effective communication and constructive input to areas of service development and systems re-design. Training and Development You will be required to complete the mandatory training and ensure you embrace the Training & Development Policy. You are also required to attend the monthly Protected Learning Time meetings You must have competency evidence for venapuncture and BP. Training will be provided for dressings, basic wound checks, suture / staple removal. Special Working Conditions You may be asked to work at other premises owned or associated to the practice. This will be subject to reasonable request in terms of travel compared to the routine site of work. You may also be asked from time to time to be flexible in your working hours as per the needs of the practice. You will be required to wear a uniform and/or scrubs. Teamwork Participate in team activities that create opportunities to improve patient care. Ensure clear understanding and utilisation of services and referral mechanisms and policies to meet patient need. Other You will be required to work at other premises owned or associated to Affinity Care. This will be subject to reasonable request in terms of travel compared your routine site of work. You may also be asked from time to time to be flexible in your working hours as per the needs of the practice. You will be required to: Give good and regular attendance. Maintain a tidy and organised work area. Any other duty as requested, including covering for absent colleagues.

Relief Support Worker

East Ipswich, Suffolk

Flexible Work, hours to suit you

Pay £12 per hour, we pay £50 per sleep in shift and offer great benefits

Home, a place where you belong

Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can, and what’s more, you’ll be making a difference. This is an exciting time to join Home Group, one of the UK’s Largest Housing providers, and be part of our brilliant flexible bank. You’ll be supporting our amazing customers achieve their hopes and aspirations, while picking and choosing the shifts you want to work.

As our relief Support Worker, you’ll be at the heart of supporting our customers who have complex mental health issues who may also have a substance misuse issue and/or a mild learning disability

Typical shift as a bank Support Worker

• Starting the shift with a cuppa and handover from colleagues, Finding out about any changes since you were last on shift and the tasks/ support planned for the day ahead.
• You will be supporting customer with their identified support needs such as helping with cleaning, paying their rent/ bills, accompanying to community activity or appointment
• Supporting customers to learn and regain skills with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving on to independent accommodation when they are able.
• Supporting customers at times of distress and being resilient to support them
• Working to risk assessments, support planning, goal setting and regular reviews.
• Contributing to the maintenance of the property, reporting repairs and Health and safety requirements.
• One shift you might be working a sleep-in, making sure you’re available for overnight support, the next you might be working the day shift supporting customers.

Rest assured that wherever you will be working, we will support you all the way! Fancy going home each day, knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top 10 Great Places to Work in the UK.

You bring

• Enjoyment working with a range of customers.
• Flexibility to work at short notice, as you’ll be the one picking your next shift.
• Experience as a Support Worker. It is important that you have worked in this type of environment before.
• A positive, can do and caring attitude, with the desire to learn to continue making a difference to our customers lives.
• Previous experience of working with support plans, recording, and using information concisely and effectively.
• If you are a real people person and are confident working in different services, locations, and teams, then this is the job for you.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

You’ll join our wider services in East region, and the great thing is you can pick up shifts in any of these services that need it! Currently we have hours available in our Ipswich East Cluster with our manager Kathy.

We’re really proud of how well as a team we work together and support each other especially at times when life gets a bit tricky for customers.   We’re a supportive bunch and like to have a good laugh.

Job details

• Flexible working hours
• We pay £50 per sleep in shift
• We’re looking for you to work across The Ipswich East Cluster working in our 24/7 and lower supported housing services, including supporting customers in their own homes.
• Able to use technology for doing mandatory learning / keeping in touch with colleagues and recording log notes.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay.
• This is a job with weekly pay, and you’ll be paid one week in arrears from when you worked.
• After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us.
• You’ll get access to our excellent learning portal to develop your skills further!
• We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!)
• Colleagues really matter to us, that’s why we are in the top 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Find out more

Click APPLY NOW to see our Support Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk  

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

We are looking for enthusiastic and dedicated individuals who will bring organisation and commitment to this role, ensuring all duties are completed to the highest standard. You will need to be personable and have good communication skills.

The administration team provides the first point of contact for staff, pupils, families and visitors to the school. The ability to keep a cool head under pressure is essential, as is a friendly and professional approach with all staff, children, parents and visitors alike. The successful applicant will have experience of working in a busy office within an educational setting. Arbor experience and an excellent level of IT skills are desirable, attention to detail is essential.

-Previously worked in a school office

- GCSE or equivalent in English and Maths

- Basic levels of IT and keyboard skills

- Excellent communication skills

- The ability to meet deadlines

What the school offers its staff

• Knowledgeable and dedicated staff
• High-quality, well-resourced learning environments with a fully resourced foundation curriculum (Lion Learning Pathways)
• Excellent professional development and career progression opportunities
• A caring and collaborative whole-school community which is culturally diverse and inclusive
• A commitment to wellbeing
• Employee Assistance Programme
• Employee Reward Scheme

Commitment to safeguarding

The successful candidate will require two positive references from current and previous employers. The position is subject to an enhanced DBS and medical checks. The Lion Academy Trust is an equal opportunities employer and is committed to safeguarding and protecting the welfare of children.

Founded in 1837, John Deere is an iconic company providing advanced products and services for agriculture, construction, forestry, ground care and power systems.

Does the idea of working on some of the most sophisticated equipment on earth appeal to you?

Do you want to receive industry leading training?

Would you like to work for one of the world's leading companies?

If your answer is YES then come and join our team!

John Deere Foresty is th world's premier designer and distributor of forestry equipment.

An exciting opportunity has arisen within our aftersales department for additional Field Service Engineers. The prime responsibilities of these roles are the maintenance and repair of John Deere foresty equipment.

Suitable applicants would be time served engineers with considerable post apprenticeship experiece in the forestry, agriculture or construction sectors.

Applicants should possess knowledge of hydraulic and electronic control systems and be in possession of a current driving license.

John Deere Foresty offers an attractive renumeration package and the potential for career development within a leading global company.

Please see attached Job Description for full details about the role of Practice Administrator/ Receptionist.

You should be able to demonstrate effective communication skills, good organisational skills, flexibility, excellent attention to detail, the ability to work autonomously and some knowledge of medical terminology. Experience of working in a research setting or in Primary Care is desirable. The main focus of the role will be in supporting the delivery and development of the NIHR research portfolio. The role is designed to increase research participation from NHS primary care and non-NHS settings, including community services, social care, voluntary sector, and care homes. Main Duties and Responsibilities Will act as the first point of contact for all telephone, email and personal enquiries from researchers and other stakeholders relating to community and primary care research engagement and study set-up and will ensure that all enquiries are dealt with effectively and in a timely manner, escalating any complex enquiries to the Research Coordination Manager or appropriate senior member of staff. Will use excellent communication skills on a daily basis to speak to a wide range of individuals and organisations including departmental colleagues, Higher Educational Institutions, community organisations, Practice Managers, GPs and other practice clinicians, patients and Local Clinical Research Network (LCRN) contacts. Will monitor and act upon requests from care home managers, hospice managers, General Practices and other non-NHS community services to participate in research studies, making sure that all emails are dealt with in a timely and efficient manner. Will provide administrative support to researchers and other members of the team. Will have sound knowledge of the NIHR and Clinical Research Networks and will remain familiar with the evolving landscape of research management within the NHS. Will be required to adhere to a strict code of confidentiality, ICH Good Clinical Practice and Trust R&D and information governance policies. Will have excellent organisational and time management skills enabling the post holder to manage competing priorities within required timescales. Will have the ability to work independently, on own initiative and at times with minimal supervision. They must be able to exercise judgement where necessary when responding to queries, delegating or escalating as appropriate. Will identify own learning needs and take responsibility for keeping their skills and knowledge up to date by attending training courses as appropriate.

Please see attached Job Description for full details about the role of Practice Administrator/ Receptionist.