Total 565 Customer Service job vacancies in Shady Grove Medical Center

General Duties Work under the direction of the Midwife and senior colleagues, as part of the multi- disciplinary team Under the direction of a Midwife ensure a high standard of service provision withinward/department, by practicing effective clinical and administrative preparation, effectivecommunication and care delivery, prioritising workload appropriately and contributing toservice improvements Participate in giving compassionate high quality personal care to women prioritising appropriately and developing competencies that safeguard practice. Develop competencies appropriate to the role Act always in a manner, which illustrates respect for privacy, dignity, equality, diversity,and confidentiality Contribute to effective team working by being fully involved, committed, and participating, to achieving own and others full potential The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require an enhanced DBS check at a cost of £41.90. This cost will be deducted from your first Trust salary In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.

Are you driven by the passion to make a genuine difference in people’s lives? Do you envision a career where kindness, dignity and respect are not just words, but the cornerstone of everything you do?

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honoring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Flexi Care Support Worker, you will be working 12 hour shifts, mostly taking on our day shifts where you will have the opportunity to not only provide essential personal care, but also engage individuals in a variety of enriching activities, from arts and crafts to community outings. You will also have the flexibility to undertake occasional night shifts, providing comfort, reassurance and assistance to our residents during the nocturnal hours.

We also provide:
Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We are looking for compassionate individuals who are willing to go above and beyond to champion quality care and advocate for those in need. Can you demonstrate the utmost dignity and respect in your interactions? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Senior Care Assistant -The Grove Care Home in Waltham, Grimsby, Part of The Country Court Family
Hours: Nights, 33 Hours per week, working weekends on rota (Shift Times 19:00-07:00)
The Grove is a well-established part of the community in Waltham and a well-respected care home in the Grimsby area, It provides residential and specialist dementia care in a warm, family-led setting. The dedicated staff led by the Manager understand that everyone is different and take time in getting to know each resident individually, so they can settle into a comforting, enjoyable routine.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care.
Aiding their emotional well-being and social needs
Administration and monitoring of medications to residents Supporting residents at meal times
Interacting with our residents on a personal level
Maintaining care plans
Supporting residents at meals time

ABOUT YOUOur fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Experience as a Senior Care Assistant & leading a team.
Be no stranger to working night shifts
Have a friendly & caring attitude.
Able to engage well with the residents and their families
Have an understanding of people with Dementia
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

Senior Care Assistant -The Grove Care Home in Waltham, Grimsby, Part of The Country Court Family
Hours: Nights, 33 Hours per week, working weekends on rota (Shift Times 19:00-07:00)
The Grove is a well-established part of the community in Waltham and a well-respected care home in the Grimsby area, It provides residential and specialist dementia care in a warm, family-led setting. The dedicated staff led by the Manager understand that everyone is different and take time in getting to know each resident individually, so they can settle into a comforting, enjoyable routine.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care.
Aiding their emotional well-being and social needs
Administration and monitoring of medications to residents Supporting residents at meal times
Interacting with our residents on a personal level
Maintaining care plans
Supporting residents at meals time

ABOUT YOUOur fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Experience as a Senior Care Assistant & leading a team.
Be no stranger to working night shifts
Have a friendly & caring attitude.
Able to engage well with the residents and their families
Have an understanding of people with Dementia
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Deputy Care Home Manager - The Grove Care Home in Waltham, Grimsby, Part of The Country Court Family
Hours: Days 40 Hours per week, working weekends on rota (3 shifts & 1 supernumerary shift)
The Grove is a well-established part of the community in Waltham and a well-respected care home in the Grimsby area, It provides residential and specialist dementia care in a warm, family-led setting. The dedicated staff led by the Manager understand that everyone is different and take time in getting to know each resident individually, so they can settle into a comforting, enjoyable routine.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE DEPUTY MANAGER ROLE
Within your role as the Deputy Care Manager you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff..
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.
Liaise with the Home Manager across the range of operational activity to be able to assume responsibility for managing the Home during the manager’s scheduled and unscheduled absences.
Contribute fully to team working, responding positively to colleagues and action all reasonable work instructions promptly.

Please note: This is not intended as an exhaustive description of duties and you will be required to cover some shifts on the floor as required night or day.
ABOUT YOU
You will support the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors, so we would love to hear from those who really do want to make a difference to people’s lives:

You will already be a Deputy Manager or have at least 2 years’ experience as a or Team Leader in Care
Have strong leadership skills & are highly motivated
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
NVQ Level 3 in Health & Social care
Have an NVQ Level 5 is a great advantage or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Deputy Care Home Manager role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.

Deputy Care Home Manager - The Grove Care Home in Waltham, Grimsby, Part of The Country Court Family
Hours: Days 40 Hours per week, working weekends on rota (3 shifts & 1 supernumerary shift)
The Grove is a well-established part of the community in Waltham and a well-respected care home in the Grimsby area, It provides residential and specialist dementia care in a warm, family-led setting. The dedicated staff led by the Manager understand that everyone is different and take time in getting to know each resident individually, so they can settle into a comforting, enjoyable routine.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE DEPUTY MANAGER ROLE
Within your role as the Deputy Care Manager you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff..
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.
Liaise with the Home Manager across the range of operational activity to be able to assume responsibility for managing the Home during the manager’s scheduled and unscheduled absences.
Contribute fully to team working, responding positively to colleagues and action all reasonable work instructions promptly.

Please note: This is not intended as an exhaustive description of duties and you will be required to cover some shifts on the floor as required night or day.
ABOUT YOU
You will support the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors, so we would love to hear from those who really do want to make a difference to people’s lives:

You will already be a Deputy Manager or have at least 2 years’ experience as a or Team Leader in Care
Have strong leadership skills & are highly motivated
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
NVQ Level 3 in Health & Social care
Have an NVQ Level 5 is a great advantage or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Deputy Care Home Manager role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion Excellence Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

For full details of this role and person specification please refer to the attached Job description.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Deputy Care Home Manager - The Grove Care Home in Waltham, Grimsby, Part of The Country Court Family
Hours: Days 40 Hours per week, working weekends on rota (3 shifts & 1 supernumerary shift)
The Grove is a well-established part of the community in Waltham and a well-respected care home in the Grimsby area, It provides residential and specialist dementia care in a warm, family-led setting. The dedicated staff led by the Manager understand that everyone is different and take time in getting to know each resident individually, so they can settle into a comforting, enjoyable routine.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE DEPUTY MANAGER ROLE
Within your role as the Deputy Care Manager you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff..
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.
Liaise with the Home Manager across the range of operational activity to be able to assume responsibility for managing the Home during the manager’s scheduled and unscheduled absences.
Contribute fully to team working, responding positively to colleagues and action all reasonable work instructions promptly.

Please note: This is not intended as an exhaustive description of duties and you will be required to cover some shifts on the floor as required night or day.
ABOUT YOU
You will support the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors, so we would love to hear from those who really do want to make a difference to people’s lives:

You will already be a Deputy Manager or have at least 2 years’ experience as a or Team Leader in Care
Have strong leadership skills & are highly motivated
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
NVQ Level 3 in Health & Social care
Have an NVQ Level 5 is a great advantage or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Deputy Care Home Manager role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.

Night Lead Support Worker

Exeter, Devon

Permanent, Full time (37.5 hpw)

Pay £11.51 per hour (Salary £22,500 per year), plus great benefits including Health Cash Plan!

Home. A place where you belong

Looking for a job where you really belong? Where you can be, well you! Bringing your uniqueness, brilliant skills and awesome experience to deliver amazing outcomes for our customers.

As our Night Lead Support Worker (known internally as a Support Coordinator), you’ll be supporting customers who have complex needs to develop independent living skills and achieve their hopes and aspirations. Amazing, we know!

What will your typical shift as Night Lead Support Worker look like?

• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
• The best bit! Changing our customers lives for the better. Fancy going home each day knowing that you have done that!

At Home Group, we all come from different walks of life. It’s what makes us, us. It’s what makes us great (In the top 10 for Great Places to work in the UK in fact!).

What you’ll bring

• Are passionate to support our customers to live their best life, working collaboratively with an eye for detail.
• Have experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Have experience of coordinating and assessing customer referrals.
• Able to work using initiative, remaining calm under pressure and have a resilient approach.
• Comfortable using technology to create and update support plans, complete online learning and to connect with colleagues.
• An Enhanced Disclosure Check under the Disclosure and Barring Service. If you don’t have one, great news we’ll pay for this.
• Everything else that makes you, you!
• If you have a Level 3 Diploma in Care or equivalent that’s fantastic, but if you don’t, no problem as we’ll pay and support you to achieve this.

A place where you belong 

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are, to belong without any fear of prejudice, or discrimination. We are proud of our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability), supporting us all to be our best. Together we make Home Group a great place to work!

What’s in it for you? There’s lots!

• Health Cash Plan – we’ll pay expenses for your optical and dental appointments and treatments (saving you up to £xx per year)
• 25 days holiday rising to 30 plus 8 statutory holidays. Fancy more? You can also buy 5 extra days each year!
• Generous Pension with Life insurance (3 times annual salary)
• Amazing shopping discounts including supermarket shop, days out and travel.
• Excellent training, funded qualifications and career development. We grow our own, so you’ll have first chance to apply for all our roles as we advertise them internally first.  We don't want to lose your brilliant talent. 

So, when you are ready for the next step or fancy doing something completely different, grow with us.

Ready to apply?

Click apply to view our Lead Support Worker job description (known internally by us as Support Coordinator). You can also find out more about us and more about our benefits and rewards.

There are some CV and covering letter templates to help you apply and more guidance here if you need it. Let us know if you need any adjustments to support you in your application. Don’t delay, as we might close the role early if we get a lot of applications! Now sit back, relax and we’ll be in touch soon.

Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme