Total 1,820 Customer Service job vacancies in Seneca Falls, New York

WHAT IS THE SMALL BUSINESS / SELF EMPLOYED (SB/SE)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Small Business Self-Employed Campus Exam/AUR Ops

The following are the duties of this position at the full working level.

• Under the guidance of call site management, the incumbent utilizes on-line tools including Aspect, Customview, Webview, and Electronic Workforce Management (eWFM) to identify and react to real-time telephone staffing issues.
• Monitors and tracks employee time usage through the daily use of Real Time Adherence (RTA). Communicate real-time adherence issues to operation management for immediate resolution and/or to account for the employee by inputting the proper exception into eWFM or similar system.
• Notifies management of operational performance issues such as long wrap up of phone calls, lunch and daily breaks.
• Maintains a log of operational performance issues, staffing, and system problems.
• Monitors adherence to schedule by on-line tool applications.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

1. Performs nutritional assessment in newly admitted HBPC patients to identify patients at nutritional risk, to obtain pertinent information on eating patterns, economic situation, cultural background, compliance/comprehension of previous diets and other factors influencing nutrient intake and food tolerances/preferences and preparation. Evaluates nutritional assessments, reviews and interprets pertinent diagnostic and treatment data, and develops, implements, and monitors the nutrition care plan through the physician. The dietician initiates laboratory tests to more accurately assess nutritional status. Monitor laboratory values closely and recommends appropriate changes in diet prescriptions to the physician.

2. Develops and implements an individualized plan for medical nutrition therapy in accordance with the patient's medical program goals and objectives. Accurately obtains and interprets medical information pertinent to the patient's nutritional care to determine risk, assess nutritional status and develop individual specialized care plans to simultaneously address several disease processes.

3. Calculates nutritional requirements (calories, protein, carbohydrates, lipids, vitamins, electrolytes, fluid) and necessary diet restrictions or food/drug interactions. Diet prescribed is tailored to each individual client according to physical and metabolic needs. Designs the nutritional treatment plan with consideration for psychosocial, behavioral, ethnic and cultural factors to obtain desirable outcomes and promote long term adherence to a medical nutritional care plan.

4. Formulates therapeutic plans for specialized nutrition support, including enteral nutrition. Identifies patients in need of nutrition support and recommends the appropriate mode of nutrition support, including suitable route, formula and rate of administration. Provides initial and on-going nutritional assessments of receiving central nutrition. Utilizes assessment and evaluation techniques that consider age-specific needs as well as cultural, religious, and ethnic concerns.

5. Orders labs, diets and consults per Scope of Practice/Clinical privileges.

6. Evaluates and monitors the effectiveness and outcome of medical nutrition therapy interventions. Evaluates the patient's response to care based on identified, measurable outcomes and reviews the plan as appropriate.

7. Assesses the adequacy of the caregiver's capacity to prepare recommended meals.

8. Documents nutrition care plan in the patient's medical record, including nutrition assessment data, medical nutrition therapy initiated and recommendation's, results of nutrition counseling and discharge planning from HBPC. Documentation supports and interdisciplinary approach and continuity of care.

9. Advises HBPC patients and caregivers of community nutritional services available.

Work Schedule: 8:00 am - 4:30pm Monday - Friday
Telework: Regular Teleworks 6 + Days per pay period
Virtual: This is not a virtual position.
Functional Statement #: 000000

• YOU WILL/MAY:
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining non-compliance with regulatory requirements, documenting noncompliance and initiating enforcement action, where warranted.
• Verify that meat and poultry slaughter and/or processing establishment's Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans meet regulatory requirements.
• Execute Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans effectively to prevent unsanitary conditions and adulteration of product.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements and prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• Determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in non-compliance, or if enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plant's SSOP, HACCP plan and other food safety programs.
• Communicate and defend determinations on non-compliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements.
• Advise other Agency inspectors, supervisors and officers on inspection and enforcement matters for which you are involved.
• Conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• Be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.
• Assure that products approved for import are in full compliance with all applicable Federal regulations governing the importation of meat and poultry products.
• Authorize entry of all meat or poultry products considered to comply with Federal regulations or refuse entry of any products which violate any of the requirements for admission into this country.
• Coordinate with other Federal agencies (e.g., the Animal and Plant Health Inspection Service (APHIS) and U.S. Customs and Border Protection (CBP) on such matters as animal health restrictions and refused entry lots.

• Reviews patient accounts to determine the status of the account, making standard adjustments that require special analysis and prepare and process a variety of documents necessary for the maintenance and follow-up of all outstanding patient accounts.
• Performs work consisting of examination for accuracy, adequacy of documentation or citation, compliance with regulations, and justification of claims and other requests for payment for such purposes as medical care and treatment.
• Review delinquent patient account records, following up with responsible parties via telephone and correspondence according to organization policy and procedures.
• Maintains files system of patient accounts for follow-up with responsible parties. Examine accounts to resolve difficult reconciliation's requiring an analysis of adjustments and corrective entries in the patient account system.
• Prepares monthly, quarterly and annual reports utilizing the Accounts Receivable program. Reporting any discrepancies to the supervisor, providing all supporting documents and recommending resolution.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.


Education Debt Reduction Program (Student Loan Repayment): Learn more.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VHAVISN04HREDRP@VA.GOV, the EDRP Coordinator for questions/assistance

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

Duties include but not limited to:

Performing the following tasks during the clinic visit:- Reviews information from outside providers- Conducts history and physical exam- Assesses patient's clinical condition- Formulates treatment plans- Completes provider-specific clinical reminders- Reviews test and procedure results- Completes patient referrals in CPRS- Manages patient's medication (including medicine reconciliation)- Gives medical and lifestyle advice and counseling

Performing the following direct patient care responsibilities when patient is not present:- Completes view alerts- Follows-up on patient-related information (test and procedure results, consults and medications)- Calls patients and family on the telephone- Sends and receives secure messages from patients- Discusses cases with consultants and with PACT team- Reviews and acts on non-VA medical records- Completes forms/paperwork- The provider participates in all PACT team meetings and other team activities- Collaborates with NP and PA providers and directs care for the panel.


Work Schedule: Monday - Friday 8:00 AM - 4:30 PM (Will take after hours critical lab call on a rotating basis (approx. 4 weeks yearly))

• Directly assists the Agency Forester and Fire Management Officer and the Office of the Superintendent in performing administrative tasks that support the administrative functions
• Provides detailed cost analyses and control of all personnel, vehicles, procurements, contracts, and other administrative costs of the program.
• Employees serves as the program support assistant and develops protocols and methods that aid in directing calls and mail inquiries to the proper program staff.
• Employee is responsible for processing, correcting, tracking, recording, and maintaining financial documentation and information for the program.
• Maintains work and travel planning calendars and schedules for program staff, based on knowledge of each of their required programs’ duties and responsibilities.
• Serves as Point of Contact (POC) for the Casual Pay System. Responds to all payroll related directives and collects and provides all feedback for the program.
• May serve as a member of an administrative payment team for large fire expenditure needs at the Southern Pueblos Agency fire program.
• Incumbent provides secretarial/clerical services for the Forestry and Fire programs.

Duties include:

• Assigning and evaluating the work of subordinate staff;
• Resolving complex problems to ensure patient services are met;
• Evaluating new products, equipment, and systems in order to make recommendations for improved operations; Identifying educational or training needs;
• Making final decisions on selections;
• Evaluating performance, and taking disciplinary action when necessary.
• Responsible for extracting and analyzing data in order to provide reports in support of performance measures to senior management.
• Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor.
• Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record.
• Responsible for maintaining the confidentiality of information obtained to carry out required duties.
• Routinely communicate with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information.

• Responsible for obtaining and recording patient information as assigned per unit policy.
• Shares in the responsibility of maintenance of clinical records and nursing care plans. Assists in admitting and discharging patients.
• Shares in the responsibility for reporting observations by observing the patient's condition and reactions, and keeping the nurse in charge informed of condition changes.
• Assists patient in Activities of Daily Living (ADL). Assists health providers in examination of patients by explaining procedures, positioning, draping and assembling instruments and supplies.
• Performs general maintenance duties including, arranging and restocking supply cabinets; cleaning and sorting supplies, instruments and equipment. Performs 12 lead EKG and sets up for the cardiac monitoring.

As a Fish and Wildlife Biologist your duties will include but are not limited to the following:

• Work with private landowners, agency representatives, and others to develop and implement habitat management plans.
• Identify and record vegetative types and wildlife usage relative to improving the habitat for migratory and resident priority species.
• Identify limiting factors of wildlife populations and develop plans and methods of improving priority species populations.
• Work with state and federal agency representatives to insure regulatory requirements for management activities are met.
• Assess management needs along with construction needs of multiple sites in various landscapes.

As a uniformed employee with the National Park Service, the incumbent serves as a deckhand aboard the park's 49-passenger vessel, the Voyageur, a USGS approved tour boat vessel. The deckhand will work under the supervision of the boat captain and assist the boat captain with boat operations, docking procedures, and safety needs. Deckhands will be prepared for on-time departures for all trips. Deckhands will arrive on the boat 30 minutes prior to a scheduled trip to aid the captain in moving the boat to the passenger loading dock. They will assist the captain in checking safety items. They may need to spot clean and tidy up the boat prior to passengers boarding. Deckhands will be permitted to perform other duties such as food service or interpretive programs provided that they can readily respond to their regularly assigned deckhand duties and responsibilities. During docking and undocking procedures, the first priority of the deckhand is to assist the captain. In an emergency or with a "major incident" onboard the boat, the first priority is to assist the captain in correcting the situation. Deckhands will be friendly, courteous, and helpful with visitors and other boat crewmembers. Deckhands will provide visitors with correct park information and direct visitors to the visitor center for additional information when questions are asked and the answer is unknown.

Voyageurs National Park is located in northern Minnesota. The park encompasses over 218,000 acres of boreal forest and water along the Canadian border. The park is a class one air shed, and the lakes of the park are identified as outstanding resource value waters within the State. Lakes include Rainy, Kabetogama, Namakan and Sand Point; along with 26 smaller remote lakes.
The area made up a portion of the Voyageurs highway that opened the North American Continent to European settlement. The waterways of the park were integral to the growth and movement of the Ojibwe people of the region.

For more information about the park, please check out Voyageurs National Park
For more information about this position you can contact Erik Ditzler at erik_ditzler@nps.gov or by phone at 218 283-6636

This is an open continuous announcement, in which applications are collected over several months, and have multiple cut-off dates. Applications will be considered throughout the open period of the announcement. **INITIAL CUT OFF IS Friday December 13, 2024** Additional referral certificates will be issued when a hiring official exhausts current certificate and/or additional vacancies need to be filled.

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

The small craft operator (boat captain) will operate sightseeing trips ranging from 20 to 70 miles (round trip). These are runs on large open surface lake areas with wind fetching up to 15 miles. The boat operator must use engine power and rudder controls to maneuver the boot close to the dock nod then secure anchor lines. These operations can be hazardous and take great skill to accomplish in a safe and professional manner.

50-ton: Serve as a boat captain in command of a 49-foot and 59-foot sightseeing vessel powered by a two Cummins 610-hp engines used to transport up to 35 and 49 paying passengers on the park interpretive trips and charters on Rainy, Kabetogama, and Namakan Lakes. Have full responsibilities for instructing and directing deck hands in safe operations during docking, passenger loading, navigation, and boat underway procedures. Perform daily checks, cleaning, and minor maintenance on vessel, outboard motor, and on-board safety equipment. Report maintenance and repair needs in a timely way to the park's senior Interpretive Specialist.

This is an open continuous announcement, in which applications are collected over several months, and have multiple cut-off dates. Applications will be considered throughout the open period of the announcement. **INITIAL CUT OFF IS Friday December 13, 2024** Additional referral certificates will be issued when a hiring official exhausts current certificate and/or additional vacancies need to be filled.

Selectees receiving a first appointment to Federal Government is entitled only to the lowest step of the grade for which selected. The salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

Performs entry level carpentry repairs using simple measures and hand tools on such tasks as replacing broken planks on picnic tables, repairing siding or wooden benches with nails, reapplying/repairing molding, or installing shelving, signage, or items like waysides. Repairs minor wood structures, such as park benches, waste baskets, and signs. Uses circular or hand saw to make straight and routine cuts. Work is supervised throughout completion. Assists with removing structures. In performing this work the incumbent typically uses simple measuring devices such as tape measures and squares; and hand and power tools such as hammers, bars, handsaws, screw drivers, and skill saws. Performs simple operational maintenance on heating, venting and air conditioning equipment by cleaning out condenser tubing, cleaning the cooling tower, inspecting, and replacing filters. Replaces toilet seats, installs soap and paper towel dispensers, unplugs sinks and toilets using a plunger. Assists in planting, transplanting, fertilizing, mulching, watering, and pruning under specific instructions and under supervision. Cleans and prepares buildings, walls, trim, and floor surfaces for painting by sanding, scraping, or wire brushing. Performs touch-up painting on tools and equipment, wood, or metal surfaces. Stains slats in park benches or on waste baskets. Paint's garbage cans, gates, signposts, and other features. Inspects, maintains, and replaces light bulbs in a variety of fixtures both inside and outside. Incumbent removes damaged portions of walls or other similar architectural features in preparation for repair of damage. Performs elementary patch work on small holes in buildings or walls. Under the direction of a higher graded worker, incumbent removes deteriorated roofing materials in preparation for reroofing. As directed and under supervision, applies new wood, asphalt, or other materials as appropriate to roof structure. Uses hand tools related to roofing repairs such as brooms, scrapers, ladders, and square shovels. Mow's lawns using large, complex industrial-type (walking and riding type) power mowers and a small domestic power mower. Performs routine maintenance and repair on equipment. Performs custodial services and laborer related task.

This is an open continuous vacancy announcement.Applicants will be referred periodically throughout the announcement period. Final application disposition will be completed once all positions have been filled or the announcement reaches the end of the open period stated in the announcement. The first cut-off date is 11:59 pm EST, DECEMBER 13, 2024.
Initial consideration will be given to candidates whose applications have been received before the first cut-off date. Qualification requirements must be met for those applications submitted by the first cut-off date.

Voyageurs National Park - Chad Nevalainen - (218) 240-4472 - chad_nevalainen@nps.gov or Steve Schultz, steve_schultz@nps.gov, 218-283-6600

Voyageurs National Park is located in northern Minnesota. The park encompasses over 218,000 acres of boreal forest and water along the Canadian border. The park is a class one air shed, and the lakes of the park are identified as outstanding resource value waters within the State. Lakes include Rainy, Kabetogama, Namakan and Sand Point; along with 26 smaller remote lakes.

The area made up a portion of the Voyageurs highway that opened the North American Continent to European settlement. The waterways of the park were integral to the growth and movement of the Ojibwe people of the region. The majority of work in the park requires access via boat in the summer or snowmobile in the winter. During winter operations the park maintains over 100 miles of snowmobile trails and 25 miles of ice roads.