Total 92 Customer Service job vacancies in SL1 5QA

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

At Maria Mallaband Care Group, it’s our people who make us great, and we pride ourselves on how well we work together as a team.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Recommend a friend – up to £750
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

The fact you’re here makes us think you’re exactly the type of person who is passionate about care. Just as importantly, you’re ready to put the happiness and well-being of the people who live with us at the heart of everything you do.

What’s more, we’ve now adopted a flexible working approach to all our roles as many of our people prefer part time contracts. That means you’ll have as much flexibility as you need to fit your role around your other commitments. All you need to do is tell us the hours you want to work and we’ll do our best to make it happen.

About the role

As a Care Assistant/Carer on our team, you’ll care for our residents like they’re your own family. It’s all about looking after their physical, psychological and social needs, and day to day you’ll help with personal care activities such as washing, personal hygiene, dressing and assisting with meals. All to make sure we remain the best quality, most highly regarded Care Provider in the United Kingdom.

About you

We provide full training so we’d also love to hear from you whatever your background, its just as important is that you’re organised, have great communication skills, and that you’re flexible enough to work shifts. We also believe in giving you a great career pathway, so maybe your next step might be Nurse Associate and we are committed to supporting you on your journey.

About us

We’re among the UK’s largest independent care providers, employing thousands of staff in over 80 homes across the country.

Investment in new technology and services is key to our reputation for high-quality care provision, as is our commitment to staff training programmes and our emphasis on progressive career paths.

Our vision is to be the best quality, most highly regarded Care Provider in the United Kingdom, and an employer of choice for care workers.

We truly understand…

That people are unique - this means everyone we care for is one of a kind, so we surround ourselves in their stories and we celebrate their individuality.

The importance of passion - it fills every one of us, it fuels our devotion for the people we care for, and it makes our homes happier.

That honesty is everything - no-one wants to think about the time when a loved one needs care, but we’ll be here to help when that time comes.

That happiness comes with openness - we proactively support new friendships, new discoveries and better ways of living as our residents enter the next chapter in their lives.

Apply now

If you’re ready to start your journey as a Carer/Care Assistant with Maria Mallaband Care Group please don’t delay and apply today!

Proud member of the Disability Confident employer scheme

When Required: Undertake Practice administrative tasks such as, patient deductions, record updating and scanning of patient documentation in accordance with the Practice policies and procedures Communication and collaborative working relationships Demonstrates ability to work as a member of a team. Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary. Liaises with others, as needed for the collective benefit of patients, including but not limited to Patients GP, Nurses, other practice staff, care home managers and other healthcare professionals including pharmacists and pharmacy technicians from provider and commissioning organisations. Works to support Practice colleagues, maintaining excellent working relationships. Liaises with PCN staff as required for the benefit of patients Other responsibilities To act at all times in an anti-discriminatory manner To be able to plan and respond to workload according to operational priorities To undertake any training required in order to maintain competency including mandatory training To contribute to, and work within a safe working environment. The Care Coordinator must at all times carry out duties and responsibilities with due regard to the GP Practices equal opportunity policies and procedures The Care Coordinator is expected to take responsibility for self-development on a continuous basis, undertaking on-the-job training as required The Care Coordinator must be aware of individual responsibilities under the Health and Safety at Work Act, and identify and report as necessary any untoward accident, incident or potentially hazardous environment. Patient Care Communicate effectively and sensitively and use language appropriate to a patient and their carer/relatives condition and level of understanding Effectively use all methods of communication and be aware of and manage barriers to communication Effectively recognise and manage challenging behaviour from service users, carers and or relatives Provide information to patients, their Carers and/or relatives on behalf of the team The Care Coordinator will be: Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality. Working in a multi-disciplinary setting where influence and negotiation is required. Knowledge/familiarity with medical terminology Working in a busy and demanding environment whilst delivering in a timely manner Skills and Attributes Proven record of excellent written and verbal communication skills and interpersonal skills Evidence of excellent knowledge of Microsoft Office Able to deal with service users sensitively. Able to work as part of a team. Able to prioritise and manage own workload. Excellent motivational and influencing skills. Car user (to travel between more than one GP practice) Excellent interpersonal skills Excellent organisational and administration skills Experience providing advice/signosting to users.

Tenancy Sustainment Officer
Slough, Berkshire
Temp Contract (3 month contract - room for extension)
Full Time Hours - 37 Hours, 0900-1730

Our client is looking to hire for the new financial year - 08/04/2024. Please note - you must have a valid drivers licence and have access to own means of transport to be considered for the job.
As a member of the Neighbourhood team this post is directly responsible for -

* Short term support to new and existing tenants
* Sign-posting function to specialist agencies for longer term support
* Assistance with welfare & benefits advice and client advocacy

Main Responsibilities
1. Assess the support needs of vulnerable clients (as early as possible, including at sign up) and work with other agencies to develop short-term support plans tailored to meet individual needs. To signpost and facilitate access to other support services. Regularly review support plans with the client and in collaboration with other support agencies to ensure the appropriate type of support remains in place. To arrange and chair multi-agency meetings to discuss individuals in need of wider support
2. Support and assist residents with applications for welfare benefits and appeals, including complex housing benefit cases and backdate requests. Support and assist residents with applications for grant funding to maximise income and help to manage urgent financial crises and short or longer-term financial hardship with the aim to maintain and sustain their tenancy and prevent the loss of their home as a result of rent arrears.

Essential Requirements

• A-Level or equivalent or a relevant housing qualification at entry level.
• Continuous commitment to professional training and development.
• Must have a valid drivers licence and have access to own means of transport
• Knowledge of relevant Housing, Children's and Safeguarding legislation.
• Knowledge of how to apply housing benefits procedures and provide welfare benefits and debt counselling.
• Understanding of, and commitment to, equalities and diversity.
• Knowledge of best practice in sustaining tenancies and a working understanding of the aims and purpose of the Supporting People Initiative

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Customer Service Advisor

Basic Salary: Up to £30,000 (DOE)

Working Hours: 7:30 am - 17:00 pm Monday - Friday (occasional Saturday)

Location: Slough

New vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre.

Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.

Responsibilities of a Front of House/CSA/Customer Service Advisor:

• Excellent Customer Service
• Multi-tasking and prioritising tasks
• Attention to detail in all administration
• Scanning Documents
• Booking parts

Skills and Qualifications of a Front of House/CSA/Customer Service Advisor:

• Experience of working in a modern Accident Repair Centre/Bodyshop is desirable for this role
• Excellent customer service and organisation skills
• Good IT skills
• Experience of cash credit control
• Excellent administrative skills
• Ability to work well under pressure and to tight deadlines
• Ability to work within a team environment

This is a full-time, permanent position for a skilled and courteous Front of House/CSA to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential.

Please contact Carly Wellard at Tru Talent on 07743028141 or 01202 237129 or if you can 'Apply Now'.

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Using specialist equipment such as the sawmill, paint mixers and forklifts
• We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
• Merchandising stock displays and replenishing shelves across the branch
• The contracted hours for this role are 37 or more

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

Housing Project Officer, Slough
Temporary
Immediate Start
Must Have Own Car - Mileage Policy
Full Time - 37 hours a week
Some Hybrid Working

Our Client is looking to hire a Housing Project Officer immediately. The successful candidate would be managing the private accommodation side of the organisation - patch size approximately 160 properties.

Main Responsibilities

The day to day operation of the housing companies landlord function, ensuring that services are responsive to customer and community demands and deliver against measured outputs while contributing to key strategic aims and priorities. Areas of responsibility includes:

• Estate Management
• New tenant visits and tenancy sign up
• Tenancy verification & fraud prevention
• Service charge management
• Relationships with freeholders and managing agents
• Requesting responsive maintenance
• Supporting asset compliance
• Addressing anti-social behaviour

Essential Requirements

• Significant experience of working in housing related role.

• Awareness of legislation, policy and best practice relating to housing management, rent arrears management and anti-social behaviour.

• Knowledge of legal enforcement proceedings via the County Court.

• Knowledge and understanding of the practical application of Health and Safety, and Equal Opportunity Policies.

• Good general understanding of buildings and maintenance issues

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk

Proud member of the Disability Confident employer scheme

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness service in Slough.

£24,856.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

As a Support Worker you will be expected to enable and support vulnerable individuals with complex needs to address this while maintaining their tenancy with the long term goal of living in an independent setting by providing flexible and individually tailored support package. Working with excluded and hard to reach customers can be challenging, however, with intensive support this challenge can be broken. You will need to be able to engage our customers in a non-judgmental way. You will also be responsible for dealing with emergencies that may arise during your shift whilst remaining calm and using initiative then writing up incident reports amongst other administrative tasks.

You will be responsible for supporting the working shift pattern of the service which is a five week rolling rota which consists of working some weekends as well as long days.

There will be a rota for shifts, with working patterns of 7:30-15:30 and 12:30-20:30. There will be some weekend work.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

* Work proactively with Slough Hostel team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
* Motivate the team and champion a positive local culture within the service.
* Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
* Deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks, such a facilitating group actives
* Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home.
* Participate in support planning, risk management and assessment of needs in line with support planning.
* Work with customers to promote social inclusion to promote independent living, encouraging customers to maximise their skills and choices.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community.
Approachable and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.

What you'll bring:

Essential:

Has relevant sector work experience
NVQ Level 3 in Health and Social Care or equivalent

Desirable:

Other relevant professional memberships and/or specialist qualifications

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our webiste for full job description.

Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.

Band 3 Community Health Support Worker
Berkshire Healthcare NHS Foundation Trust
Slough Community Team for People with Learning Disabilities
Slough Borough Council, Slough, SL1 2EL
Monday to Friday 09:00-17:00
£13.50ph Weekdays

Under the supervision of the Senior Community Nurse - assist in the provision of a high quality individualised and person centred service for clients with complex health needs in addition to their learning disabilities.

CLINICAL:

Provide support for clients who because of their complex health needs, cannot access or having difficulty accessing Primary and Hospital healthcare.
Support and enable clients to participate fully in daily life activities, observing the individual's right to choice, respect and dignity at all times.
Promote the health and wellbeing of clients and encourage positive attitudes and practices.
Observe and record any change in general behaviour, ability and response of the client. Maintain written records and report to Health and Social Care staff within the team.
To contribute to case reviews as necessary and to maintain up to date records of client contact and intervention, including entering data onto a health electronic patient-centred computer Rio system.
To communicate effectively with client group (verbally and non verbally), their carers and other professional organisations.
Have the ability to work at times in highly unpleasant working conditions, e.g., home visits, body fluid, odour and expected to collect samples for health screen purposes under the direction of the Community Nurse.
Attend and make a positive contribution to the Community Team meetings.
To support and advise on hydrotherapy programmes under the supervision of the Physiotherapist.
To support families and carry out basic therapy programmes with clients under the supervision of the Physiotherapist.
To monitor and make minor adjustments to equipment (after completing relevant training) and to report concerns to OT or Physiotherapist.
To have a flexible approach and have the ability to prioritise and rearrange appointments with discussions with relevant professionals.
As part of a care plan to assist and support adults living independently in the community to improve and maintain good health, including monitoring of people with enduring mental health needs and long term conditions.
Support individuals to hospitals, clinics, residential resources or other destinations specified by the clinicians.
To provide support to service users as necessary to facilitate access to healthcare and support during their health appointment to facilitate their understanding.
To maintain records, including spreadsheets, according to procedures with reference to confidentiality, including contribution to Health Action Plans.
To work within a specified care plan written by professional clinician.
To feedback to the relevant professional who the work has been undertaken for.
Post holders should be prepared to work with clients on their own, at the discretion and supervision of the relevant professional.
To carry out planned client centred individual and/or group interventions.

Furthermore, if you know anyone looking for work and you refer across, we offer a £250 referral bonus per person.

If anything is of interest, please just respond to this email with an up to date copy of your CV or call Jake on 01772 208963

Proud member of the Disability Confident employer scheme

Vision Rehabilitation Specialist needed with Slough Borough Council

Start Date- ASAP

Location - Slough

Duration - Initially 3 months

Hours per week - 37 hours per week

Salary - Up to £40ltd per hour

Slough Borough Council is looking for someone to work with adults over the age of 18 who have been registered as visual impaired. This role is hybrid working, with at least 2 days per week in a Slough Borough Council office location and/or community setting.

Description:

• Rehabilitation Specialists will assess and offer training to people in the community referred to the team, to maintain the independence and enhance their wellbeing.
• Sensory Needs Vision Rehabilitation Specialists are expected to lead and/or contribute to a range of projects and build relations with both internal and external partners in order achieve specified outcomes but will not have direct authority over those involved.
• Rehabilitation specialists work to provide a support service to people with an identified visual impairment.
• Sensory Needs Vision Rehabilitation Specialists are required to identify, deliver and evaluate professional rehabilitation interventions to visually impaired people to enhance their skills and confidence to maximise their independence.

What is required?

• A foundation degree in Rehabilitation Work (Visual Impairment). Or the following: Rehabilitation Officer Certificate Or Mobility Instructor and Technical Officer Certificate
• Specialist knowledge and understanding of the relevant issues surrounding visual impairment.

If you are interested please call Erin Webbe on 01772208964 or email me your CV - erin.webbe@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS;

• A specialist, dedicated Social Work consultant offering single point of contact
• Exceptional referral bonuses - £250 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast track online services free of charge.

Proud member of the Disability Confident employer scheme

Allen Motor Group are currently looking to employ a Commercial Sales Advisor to join our Transit Centre in Slough. Managing and assisting with face to face and digital enquires to try and maximise sales potential whilst going above and beyond to provide a fantastic customer experience. This position is offered on a full time 5-day 42.5 hour working week, with an £18,500 basic salary + uncapped commission, bonus and company vehicle, reporting to the CV Sales Manager.

Why Allen Motor Group?

In addition to a highly attractive basic salary, uncapped commission and a company provided vehicle we also offer a range of other benefits including:


30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
Fantastic discounts on MOT’s, services and parts
Life assurance benefit, at no cost to yourself
Discounted gym membership
Retailer discount portal with discounts from some of the UK’s biggest retailers
£500 refer a friend scheme
Full training and support to develop and progress your career with Allen Motor Group
High achiever related prizes/experiences


Do I need experience?

No! Whilst we welcome applications from experienced automotive sales advisors, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are:


Previous selling and influencing skills
A full UK driving licence
An ability to follow procedures, policies, and instructions.
A passion for providing first class customer service
An eagerness to learn and progress your career
Fantastic communication skills


Key Duties and Responsibilities

As a Commercial Vehicle Sales Specialist, you will be responsible for and not limited to:


Handing of inbound and outbound enquiries via email/telephone and digitally
Meeting individual and team-based sales targets
Guide customers through the whole purchase process, advising on extended warranty, accessories, and financial products
Adhere to industry rules and regulations regarding the sale of financial products and insurance

Job Title: Neighbourhood Housing Officer
Location: Slough
Employment Type: Temporary Ongoing Contract, Full-time (37 hours per week)

Purpose of the Role:

I am recruiting for a client based in Slough, who are looking for an experienced Neighbourhood Housing Officer to join the team and provide a holistic tenancy management service for the council's residents.
Responsibilities:

• Tenancy Management: Oversee a portfolio of properties, ensuring compliance with tenancy agreements, conducting regular property inspections, and addressing tenancy-related queries.
• Anti-Social Behaviour (ASB): Proactively manage and resolve incidents of anti-social behaviour, working closely with residents, local authorities, and law enforcement as necessary.
• Mediation: Act as a mediator in disputes between tenants, facilitating effective communication and resolution.
• Enforcement: Implement appropriate enforcement actions in response to tenancy breaches, ensuring compliance with relevant policies and legal requirements.
• Community Engagement: Foster positive relationships within the community, organizing and participating in community events to enhance the quality of life for residents.
• Collaboration: Work collaboratively with internal teams, external agencies, and stakeholders to address housing-related issues and improve overall neighbourhood well-being.
• Documentation: Maintain accurate and up-to-date records of tenancy and ASB-related activities, ensuring compliance with data protection regulations.
• Advisory Role: Provide guidance to tenants on a range of housing-related matters, including welfare benefits, housing applications, and community resources.

Qualifications:

• Minimum 2 years of experience in a Housing Officer role, preferably in a social housing setting.
• Demonstrated experience in tenancy management and dealing with anti-social behaviour issues.
• Strong knowledge of relevant housing legislation, policies, and procedures.
• Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse range of individuals.
• Problem-solving skills and the ability to handle complex and sensitive situations with tact and diplomacy.
• Self-motivated with the ability to work independently and collaboratively within a team.
• IT proficiency, including experience with housing management systems.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to joel.hopwood@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Lead Support Worker, Female

Location - Slough

Full Time Position (37.5 hours per week) - £12.34 per hour

Are you experienced in supporting adults with learning disabilities? Join our innovative team based in the Cippenham area of Slough where you can lead by example, enjoying an excellent training programme, strong career progression - and deliver outstanding support through the unique 'Activate' model, proven to make a measurable difference to people's lives and your professional satisfaction.

"Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010."

Lead Support Workers will be supporting ladies who are aged in their 40's-60's, and are have learning disabilities, to enjoy a full and varied life. They would be happy to meet a Lead Support Workerwho would like to get involved in activities such as:

- Going out for meals in town.

- Music sessions at home with visiting local musicians.

- Dance sessions.

- Days out shopping.

- Visiting Thames Valley Adventure Playground.

- Pampering sessions including manicures and pedicures.

These ladies would like you to know that although they don't all use words to communicate, they can understand you and have a variety of ways of telling you what they want.

Lead Support Workers hold responsibilities around rota, audits and delegations.

For more information about the role, please see the attached job description.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2023 - now 5 years in a row!

The rewards

For a full list of rewards visit our website www.dimensions-uk.org/careers

Apply now

If you have any questions and would like to discuss the role in more detail please call Gillian on 07500088172.

- Applications are reviewed upon receipt and interviews will take place until the positions are filled

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

- We are unable to offer sponsorship for this role.

Proud member of the Disability Confident employer scheme

Position: Customer Service Advisor
Salary: £24,700 - £28,000 DOE
Location: FMG Repair Services, Whittle Parkway, Slough, Berkshire, SL1 6FE
Hours: 45 hours per week / 08:00 - 17:30 MON - FRI / SAT 08:00 - 13:00 (1 in 3 Rota / Paid as Overtime)
This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Slough.
As part of a team of specialist Customer Service Advisors you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention, preparing job cards and providing vehicle progress reports to customers. You will arrange and allocate courtesy cars for customers and deal with financial transactions, paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies.
As the first point of contact you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience.
About You
As a Customer Service Advisor, we would like you to have an interest and passion in what we do. With a professional appearance we would also appreciate it if you have a customer focus and teamwork mentality and are IT Literate. Problem solving and understanding when to escalate problems would be highly advantageous as would the ability to identify and fully support development of retail sales opportunities. As a given you must have experience working in fast paced role, within the automotive industry, be that dealership, accident repair, or sales. A full UK Driving Licence is also an essential requirement for the role.
Why choose FMG RS?
We have a superb range of exclusive, employee only benefits and discounts.

Free life assurance
Well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance)
Discounted, flexible Gym memberships
Exclusive employee vehicle-leasing schemes
Pension & save-as-you-earn share scheme
Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)

We’re going places …

We’re a key part of one of the UK’s largest Automotive plc’s, Redde Northgate – few other businesses can offer you the volume, variety and long-term security as us.
We invest in you – We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider Redde Northgate Group.
We’re growing – it’s an exciting time for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;

Join the FMG RS family
With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for?
Apply Today!

Data Centre Shift Manager

£63,000 with 10% Performance Bonus, Company Package & Benefits

Continental Shifts, Days & Nights

Slough

Brand New Data Centre

Looking to step into something fresh in the critical industry?

This is the ultimate chance to join a worlds largest real estate business who are are also the largest service providers around the globe. Covering a pristine site which is still under the construction/commissioning stages, this site will have a total capacity of 100MW upon completion. Joining a fresh and experienced team who are extremely passionate about growth and excelling within the critical services sector.

We have placed well over 300 employees across this business which has shown consistent pathway for progression and further training opportunities within an engineers career. This leading company services clients across 77 different countries and employs over 80,000 staff worldwide and over 8,500 in the UK alone with an annual revenue of over £30b.

If this role as a Data Centre Shift Manager is of interest please apply or call the office on 0208 092 6500 and ask for Dom.

Any successful candidate referrals for this position could earn you £250 voucher from HVAC FM, so if you know candidate who is suitable for this position, get in touch today!