Total 39 Customer Service job vacancies in Pearl Harbor, Hawaii

• You will serve as a MILITARY SUPPORT SPECIALIST at Naval Computer and Telecommunications Area Master Station Pacific (NCTAMS PAC) in the Command and Services Division (N11), Manpower and Personnel Department (N1).
• You will manage all pay and personnel support programs, including assisting all military personnel with pay related issues and electronic service record entries.
• You will oversee, train and advise designated Command Pay and Personnel Administrators (CPPAs) in pay and personnel procedures and the processing of all pay and personnel transactions, and other programs as necessary.
• You will ensure all documents and information required to provide command Pay/Personnel and Transportation support are relayed to the appropriate supporting organization via the current authorized electronic transaction system.
• You will manage the Individual Augmentee program as Domain and Command Individual Augmentee Coordinator (CIAC), including tracking of status, maintaining records, and liaison with higher headquarters and other departments.
• You will manage the Limited Duty program, including tracking of status, maintaining records, and liaison with chain of command.
• You will manage the Family Care Plan program, including tracking of status and liaison with chain of command, PSD and NPCSC, and maintaining records.
• You will manage the Personnel Tempo (PERSTEMPO) program, ensuring accurate accountability using BUPERS ONLINE for deployed personnel, and acting as liaison with other commands and subordinate sites.
• You will manage and track all screenings and other special requirements required for military personnel to execute permanent change of station orders.
• You will provide assistance to subordinate Commands and detachments when requested to help resolve pay and personnel issues.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Assist the direct supervisor, Assistant State Director, State Director (SD), Budget Analyst, or other personnel in the development, forecasting and tracking of workloads, expenditures, and accounts.
• Provides technical support on procedural matters and complete required documents for submission.
• Examines historical data and collects information to determine the annual fiscal needs for use in developing operating budgets.
• Retrieves and reviews FMMI reports and multiple program ledgers to assure they are in balance and accounting data is valid, and adheres to prescribed regulations and procedures.
• Identifies erroneous obligations, verifies corrected reports, recommends changes to procedures to prevent recurrence of problems, and advises of findings.
• Responsible for credit card purchases when directed. Uses budget object class codes and accounting codes to ensure expense is charged to the proper account.
• Assists the Budget Analyst in maintaining the APHIS Cost Management System (ACMS) by reviewing planned/committed ledger items, salary projections, agreements, and allocations.
• The incumbent provides technical guidance to employees performing office and program service functions (if applicable). This includes training personnel assigned to these positions.
• Responsible for maintaining files in accordance with the APHIS/WS records management system.

Performs a variety of tasks having several steps or a sequence of tasks that requires attention to work operations in a kitchen or dining area following established procedures. Sets up cafeteria lines, steam-tables, dining room tables, and side service stands with hot and cold food items including meats, vegetables, salads, desserts, bread, butter, and beverages; replenishes as necessary. Break down and cleans tables and area when meal is finished and returns dishes and food to the kitchen area. Washes tables and counters. Operates, break downs, and cleans all equipment assigned to the area for food preparation. Clean kitchen equipment such as worktables, sinks and refrigerators. Scrapes, soaks, scours, and scrubs heavy cooking utensils such as mixing bowls or pots. Separates food waste and trash from dishes, glasses, and silverware. Sweeps and mops kitchen floors. Cleans exhaust vents, hoods, windows, ceilings, and walls. Cleans and sanitizes trash cans; disposes of trash. Performs other duties as assigned.

Skills and Knowledge:
Must have skill and knowledge to perform tasks involving several procedures and be able to concentrate on work assignments despite interruptions and distractions. A working knowledge of sanitation standards is required as well as knowledge of procedures to prevent contamination. Must know basic food handling techniques, personal hygiene standards and safe work procedures. Must have the ability to read and understand written material. Must have knowledge of basic arithmetic such as addition, subtraction, multiplication, division, fractions, and decimals, such as counting the number of tables in order to determine the number of portions or meals required, or, how many servings a particular container will yield.

Responsibility:
Incumbent is expected to complete assignments as scheduled. Judgment is required in maintaining standards of sanitation, safety, and service. Specific instructions are provided on new or unusual assignments. Work is periodically checked to verify progress and compliance with instructions and established practices. Must identify and report obvious hazards, malfunctioning equipment and any other situations that may impact work operations.

Physical Effort:
Light to heavy physical effort is required. Frequently lifts and moves items weighing up to 40 pounds. Subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. May be required to work on ladders and use powered cleaning equipment.

Working Conditions:
Work is usually performed indoors in areas that have adequate light and ventilation. Also works outdoors to set up and break down for luaus. Exposed to hot liquids, sharp cutting blades, and hot working surfaces, and extreme temperature changes when entering walk-in refrigerators or freezing units. There is a danger of falling from a ladder or slipping on a floor where food or beverages have spilled.

• Uses offices automation equipment and software to type, edit, and create a variety of standard documents in accordance with established procedures.
• Prepares and types travel authorizations, vouchers, and other standard office forms.
• Receives incoming telephone calls and visitors and refers them to appropriate staff members. Receives, reviews, and routes incoming mail to office staff.
• Serves as alternate/backup timekeeper, prepares, and transmits Time and Attendance records for office staff.
• Types final, error-free documents, ensuring correct punctuation, spelling, capitalization, and grammar.

• Works with farmers and other landowners to develop conventional conservation plans addressing resource concerns.
• Provides information concerning Farm Bill and State Conservation Programs.
• Provides technical assistance to farmers and ranchers about Farm Bill conservation programs.
• Develops operation and maintenance agreements for all structural practices planned and contracted.

• Directs work to be accomplished by staff.
• Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
• Conducts annual performance reviews of staff.
• Participates in section staffing decisions.
• Ensures staff receives proper training to fulfill requirements of their positions.
• Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary.
• Supports Commander, Navy Installations Command's (CNIC) Equal Employment.
• Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff.

• Supervises an assigned team of direct care professionals and volunteers.
• Initiates and implements personnel actions and supports the CYP Director in order to assure quality related to selection, assignments, training, promotions, disciplinary actions, and recognition of employees and volunteers.
• Establishes local performance standards for employees and volunteers using established standards and requirements and rates employees' performance.
• Develops the staffing schedule
• Validates assigned classroom opening and closing procedures for area of responsibility are completed
• Ensures the implementation of a developmentally appropriate SAC and/or CDC program that promotes the social, emotional, physical and cognitive growth of children and youth in the age
• categories served.
• Coordinates and supervises field trips.
• Provides frequent physical check of assigned classrooms/activity areas to ensure supervision and accountability measures are implemented.
• Conducts quality assurance checks on classroom/activity records
• Ensures specialized programs for children and youth with special needs are implemented within current policy.
• Ensures CYP Staff are trained and adhere to special instructions provided by parents.
• Assists with development, implementation and analysis of surveys and needs assessment of staff and patrons to ensure appropriate programming.

• Resolves complaints related to personnel concerns and makes recommendations to the Director for corrective action as necessary.
• Encourages and facilitates the pursuit of continuing higher education, including the Child Development Associate (CDA) credential, Military School-Age (MSA) credential or college level classes.

• Guides and supports CYP Direct Care Staff with responding and administering medication, as required. May provide support in the administration of medication as needed.
• Ensures facility, program, and activity security through impromptu and routine safety checks.

• Initiates conversations and engages professionally with parents, other CYP Professionals, local installation personnel, school representatives, and program partner organizations.
• Interacts routinely with CYP Program Assistant team members, parents, school personnel, contractors, volunteers, and installation leadership.
• Interprets and applies child and youth development philosophy/principles and Department of Navy (DON) policies based on patron needs and program evaluation and assessment.
• Implements standard operating procedures, policies and procedures
• Ensures compliance with law, policies, and regulations applicable to Department of Defense (DoD) CYP programs and notifies supervisor of compliance concerns.
• Works collaboratively with other CYP Leaders, parents, T&C's
• Collaborates with other CYP Direct Care Supervisors ensuring a comprehensive and cohesive overall program.
• Participates actively and positively in addressing and resolving concerns with parents, volunteers, and/or employees.
• Conducts parent orientations and ensures required frequency of parent interactions occur and participates in parent conferences as needed or upon request.

• Ensures written observations, detailed notes, knowledge of targeted and individualized behavior strategies
• Ensures resources are established to support staff with implementation of lnclusion Support Plans.

• Assists in obtaining and retaining DoD certification and accreditation.
• Oversees development and delivery of core programs and activities outlined in operational and programming instructions, standards, and guidance.
• Reviews, ensures clarity of, completes, and submits accident/incident report documentation, as required.
• Responsible for safe-keeping child records and providing regular updates to the T&C and CYP management.
• Ensures compliance with the US Department of Agriculture (USDA) Child and Adult Care Food Program (CACFP).
• Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.

• Resource Stewardship - Directs an intricate program of natural and cultural resource management activities and established programs that involves sensitive and complex issues, the entire breadth of natural and cultural resource management, research, compliance, planning, and the application of natural and cultural resource management and law and policy to agency operations.
• Leadership team - Serves as principal advisor to the Superintendent, Deputy Superintendent, and park management team on all technical and professional matters related to natural and cultural resource management, NEPA and Section 106 compliance, planning, and land management. Establishes and maintains highly effective working relationships with other members of the leadership team and makes positive contributions to management of park-wide issues and projects.
• Supervision - Carries out the full scope of supervisory and personnel management responsibilities, including the recruitment, training, counseling and evaluation of resource management staff, interns, and volunteers.
• Serves as the park lead for all aspects of environmental and historic preservation compliance and planning, including park-wide and resource management plans, NEPA, and Section 106.
• Partnerships - Develops partnerships and collaborations within and outside of the NPS with a variety of entities including Native Hawaiian organizations, local, state and federal governments, academia and partner organizations to achieve resource stewardship goals. Represents the superintendent when working with others on resource stewardship issues. Serves as liaison with Native Hawaiian partners and local governments to achieve joint stewardship goals.

• Provide technical recommendations to agency personnel and the public on soil databases, soil interpretations, and soil investigations.
• Update soil mapping on individual farms within the assigned geographic area.
• Deliver training to agency personnel and the public for soil interpretations and other related topics.
• Write technical and non-technical articles to address local, regional, and statewide soil issues.
• Provide technical expertise in the application of programs related to the Farmland Protection Policy Act (FPPA) including providing leadership and guidance to field agencies.
• Conduct detailed reviews of Major Land Resource Area (MLRA) projects.

• Performs a variety of routine and frequently complex tasks involving techniques and practices relating to natural resources, i.e., water, land, food, plants, animals, and soils. Assignments support field projects and program planning activities.
• Independently, or as part of a team, makes browse surveys; takes and records data, counts, sorts, identifies species, and performs measurements.
• Analyzes information; prepares reports of findings with appropriate recommendations; assembles information for development of natural resource plans and coordination of resource need information for analytical reports.
• Utilizes topographic maps; photographs, and data that identify a variety of natural resource areas and conditions. May drafts maps or diagrams of survey areas.
• Utilizes a variety of tools to collect and record data such as numbers, measurements, weights, samples, and special notes. Keeps records of all data and develops these into statistical reports.
• Identifies and classifies principal natural resource types in assigned geographic areas.
• Collects natural resource samples and makes determinations, such as species identification, habitat condition, injury, disease. Makes qualitative observations of injury and disease and makes recommendations for resolution of problems.
• On an individual basis or as part of a crew, constructs or completes habitat projects such as watershed development, fencing, or clearing areas to establish more desirable food or cover habitat.
• Participates in developing new or improved prevention practices relating to conditions and findings of natural resource areas where information and data have been collected.
• Assists in layout of field experiments, pilot projects, impact evaluations, and specific natural resource projects. Assists in determining validity of survey or evaluation techniques. Suggests improvements of methods and techniques.
• Is fully responsible for compliance with safety rules and regulations.

• Performs a variety of routine and frequently complex tasks involving techniques and practices relating to natural resources, i.e., water, land, food, plants, animals, and soils.
• Assignments support field projects and program planning activities.
• Independently, or as part of a team, makes browse surveys; takes and records data, counts, sorts, identifies species, and performs measurements.
• Analyzes information; prepares reports of findings with appropriate recommendations; assembles information for development of natural resource plans and coordination of resource need information for analytical reports.
• Utilizes topographic maps; photographs, and data that identify a variety of natural resource areas and conditions. May draft maps or diagrams of survey areas.
• Utilizes a variety of tools to collect and record data such as numbers, measurements, weights, samples, and special notes. Keeps records of all data and develops these into statistical reports.
• Identifies and classifies principal natural resource types in assigned geographic areas. Collects natural resource samples and makes determinations, such as species identification, habitat condition, injury, disease.
• Makes qualitative observations of injury and disease and makes recommendations for resolution of problems.
• On an individual basis or as a crew member, constructs or completes habitat projects such as watershed development, fencing, or clearing areas to establish more desirable food or cover habitat.
• Participates in developing new or improved prevention practices relating to conditions and findings of natural resource areas where information and data have been collected.
• Assists in layout of field experiments, pilot projects, impact evaluations, and specific natural resource projects. Assists in determining validity of survey or evaluation techniques. Suggests improvements of methods and techniques.
• Is fully responsible for compliance with safety rules and regulations.

Park Guide Standard Duties:

• Staff information counter in a visitor center.
• Answering questions on a variety of subjects.
• Present limited and repetitive pre-established talks including introductions to films, map talks, and static exhibit interpretation.
• Orient hikers to conditions and equipment needs.
• Guide small parties (up to 20 people) on short walks.
• Some park locations issue backcountry camping permits and provide backcountry camping information.

Some of the duties you will perform include, but are not limited to:

• Coordinate biosecurity inspections schedule and work tasks, and work with contractors and park staff to accomplish biosecurity and weed management project goals
• Conduct routine resource monitoring programs for evaluating nonnative species invasiveness, vegetation communities, population dynamics, ecosystem relationships, and public health/safety issues.
• Carry out a variety of field activities such as the plant surveys, control of non-native and invasive plant or insect species, and enhancement of native plant populations.
• Perform routine and recurring testing of collected samples. Record all data collected and ensure adequate quality control. Make field observations of natural resource conditions.
• Mix, load, and apply herbicides for the purpose of vegetation control.

• IMPORTANT Special Consideration: The island of Hawai'i can be subject to high concentrations of volcanic fumes, especially sulfur dioxide gases and particulates. The fumes are known to be hazardous to an unborn fetus, and persons with heart and respiratory problems. Long-term effects on normal healthy persons are unknown.

Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise in administration to provide advisory and technical services to management.

This position starts at a salary of $107,809.00 (GS-13, Step 1) to $140,155.00 (GS-13, Step 10)

Salary above excludes COLA. Please see the following link for specific COLA Rates: COLA and Locality Pay Rates in Nonforeign Areas

In this Supervisory Mission Support Specialist position, you will become a key team member of Homeland Security professionals analyzing and refining existing work methods and developing new methods and procedures. Typical work assignments include:

• Serving as the supervisor to a group of administrative employees and is responsible for assessing the productivity, effectiveness, and efficiency of program operations to include management and information systems, budget, finance, procurement, personnel, telecommunications, logistics, records and files, printing, mail, travel and office equipment.
• Establishing and carrying out specific action plans or accomplishing short term goals and objectives
• Developing and prescribing procedures and techniques and furnishes policy guidance to subordinates
• Establishing production standards and prepares performance requirements for the appraisals of the subordinate staff; advises staff of the performance requirements of their positions and keeps them informed of their progress in meeting the requirements
• Resolving complaints and grievances not requiring referral to higher authority and makes recommendations for solution of those referred to the next higher organization level.

• Serves as a team lead in the DLA Indo-Pacific Business Management Office.
• Responsible for leading the coordination, collaboration, planning, and execution of multifunctional areas to include regional business management, manpower, and personnel management, financial management, and administrative support.
• Provides oversight of the day-to-day execution of all regional business management matters by coordinating, reviewing and analyzing processes, procedures, plans and programs, and by preparing sound recommendations to the Regional Command.
• Coordinates communication efforts across the vast servicing area of the DLA lndo-Pacific region.
• Responsible for the day-to-day operations of all internal processes required to effectively operate DLA IP and regional command.
• Plan, establish, implement, and manage the full range of regional policies and procedures of the following major, multi-functional areas: civilian and military personnel liaison, financial, and administrative management functions.
• Coordinates with appropriate points of contacts that includes strategic planning, intelligence and security, and regional business office staff.
• Responsible for programs that encompasses the development, documentation, and implementation of internal procedures and administrative controls.
• Conducts studies and analysis of business management capabilities, financial, personnel, and administrative procedures to identify necessary changes to work methods and/or management practices and procedures.
• Communicates DLA, DLA IP, and DLA IP regional strategic plan, mission, vision, and values to team members along with integrating the team's strategies, goals, objectives, work plans and products and services.
• Facilitates team assignments, projects, problems to be solved, suspenses and events, milestones and or programs reviews, deadlines, and timeframes for completion.

SUMMARY OF DUTIES: The purpose of this position is to accomplish maintenance on electronically controlled powered support equipment containing highly complex digital devices and integrated circuits.

• Responsible for the accurate interpretation of numerous manufacturer drawings, specifications, operating instructions, and test procedures, to troubleshoot, calibrate, align and repair a variety of highly complex pieces of powered support equipment.
• Performs inspections, preventive maintenance, servicing, repair, and adjustments on complex rotary diesel engines.
• Must independently determine work sequences, specifications, and special procedures to be used to fault-isolate and repair unusual problems in various pieces of powered support equipment.
• Performs intermediate-level maintenance on powered support equipment and non-powered AGE. This includes working on cryogenic equipment, engine and generator changes, removing, repairing, and overhauling of accessories, and rebuilding of units.
• Troubleshoots, repairs, overhauls, modifies and operates aerospace ground equipment such as AC and DC power generators, various types of internal combustion engines, air compressors, blowers, hydraulic test stands, cabin leakage testers, portable diesel engine driven generators, emergency lighting units, de-icers, heaters, load banks, hydrostatic testers, cryogenic carts, decontamination units, thermal bath, vacuum pumps, flow meters, lavatory service trailers, air conditioners and various pieces of non-powered AGE.
• Performs maintenance data collection, and prepares other required forms.
• Prepares for and participates in various types of readiness evaluation such as ORI, IG and UE inspections, mobility, and command support exercises.
• Participates and assists in conducting the necessary safety program for the Aerospace Ground Equipment activity.
• Performs other duties as assigned.