Total 1,566 Customer Service job vacancies in Papua New Guinea

• Develops implements, evaluates and revises the service unit patient care coordination and case management program for nursing service.
• Collaborates with primary care providers, clinic nurses, public health nursing, case management and social services to ensure that the patent's care needs are done in a timely and cost effective manner to maximize each visit.
• Manages all clinic visits and follow-up visits through coordination with multi-disciplinary teams of physicians, nursing personnel, social workers, physical therapists, etc.
• Monitors and evaluates the effectiveness of the patient care coordination process by reviewing charts of patients to determine if documentation is present.

• Coordinates the available resources by identifying, mobilizing and utilizing those resources to meet the patient's needs and clinical outcomes.
• Develops a plan of care for patients, utilizing the nursing process.
• Ensures specialty consultative referrals are processed.
• Coordinates appointments for patients with consultants and services both within and outside the Indian Health Service.
• Communicates with provider regarding patient needs.
• Makes referrals for patients who need a primary care provider assignment.
• Collaborates with Purchased Referred Care (PRC) to ensure patients who are transferred out of the facility are transitioned back into the facility as appropriate.

• Develops implements, evaluates and revises the service unit patient care coordination and case management program for nursing service.
• Collaborates with primary care providers, clinic nurses, public health nursing, case management and social services to ensure that the patent's care needs are done in a timely and cost effective manner to maximize each visit.
• Manages all clinic visits and follow-up visits through coordination with multi-disciplinary teams of physicians, nursing personnel, social workers, physical therapists, etc.
• Monitors and evaluates the effectiveness of the patient care coordination process by reviewing charts of patients to determine if documentation is present.
• Coordinates the available resources by identifying, mobilizing and utilizing those resources to meet the patient's needs and clinical outcomes.
• Develops a plan of care for patients, utilizing the nursing process.
• Ensures specialty consultative referrals are processed.
• Coordinates appointments for patients with consultants and services both within and outside the Indian Health Service.
• Communicates with provider regarding patient needs.
• Makes referrals for patients who need a primary care provider assignment.
• Collaborates with Purchased Referred Care (PRC) to ensure patients who are transferred out of the facility are transitioned back into the facility as appropriate.

• Lead and collaborate on personal research to design and develop optimized agrivoltaic installations, best management practices, and decision support tools for simultaneous renewable power generation and agricultural and rangeland production.
• Lead collaborative research to design and develop best management practices and decision support tools for improved energy utilization and efficiency for agricultural processing systems.
• Develop a stakeholder base and collaborations with scientists and industry professionals to understand stakeholder needs and enhance the research program
• Develop research plans and conduct tests in the laboratory, in the field, and at commercial facilities, and transfer technical solutions to meet stakeholder needs.
• Properly collect, analyze, and interpret scientific research and information to develop new knowledge, devices, and processes of direct value to stakeholders; and to report that information at technical conferences and industry meetings.
• Prepare written manuscripts to document scientific research for review and publication in professional articles and peer-reviewed journals.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

As a Registered Nurse, Home Based Primary Care (HBPC), you will:

Provide prescribed medical treatment and personal care services to ill and injured veterans documenting observations, assessments, and changes in patient's condition.

Develop the initial nursing care plan and updates the plan, serving as a resource person to less experienced staff and acts as a leader in establishing standardized care plans incorporating nursing diagnosis.

Include patient and family/significant other in establishing realistic, measurable goals and in planning care on a continuum. Assists staff in the process of mutual goal setting.

Demonstrate a high level of skill in providing and individualizing care for patients with various diagnoses and changing conditions, which may require specialized care.

Provide a full range of nursing care to patients with a variety of physical and/or behavior problems.

Exemplify thoroughness and clarity in documenting and reporting administrative and clinical information.

Consider diagnosis and physical, psychosocial, spiritual, and cultural needs to provide appropriate care for patients generally ranging from 17 through the geriatric years.

Meet and maintain qualification standards and functional statements of assigned grade.

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Full Time, 8:00 am - 4:30 pm
Telework: May be available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required
Travel: 50% of time

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

As a Registered Nurse, Home Based Primary Care (HBPC), you will:

Provide prescribed medical treatment and personal care services to ill and injured veterans documenting observations, assessments, and changes in patient's condition.

Develop the initial nursing care plan and updates the plan, serving as a resource person to less experienced staff and acts as a leader in establishing standardized care plans incorporating nursing diagnosis.

Include patient and family/significant other in establishing realistic, measurable goals and in planning care on a continuum. Assists staff in the process of mutual goal setting.

Demonstrate a high level of skill in providing and individualizing care for patients with various diagnoses and changing conditions, which may require specialized care.

Provide a full range of nursing care to patients with a variety of physical and/or behavior problems.

Exemplify thoroughness and clarity in documenting and reporting administrative and clinical information.

Consider diagnosis and physical, psychosocial, spiritual, and cultural needs to provide appropriate care for patients generally ranging from 17 through the geriatric years.

Meet and maintain qualification standards and functional statements of assigned grade.

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Full Time, 8:00 am - 4:30 pm
Telework: May Be Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

The Mental Health Clinical Pharmacist Practitioner functions at the highest level of clinical practice, works independently based on their specialized training and practice experience to directly care for patients. The incumbent functions as a member of the mental health clinic team

• Assesses, plans, and provides comprehensive and therapeutic specialty psychiatric pharmacy and medical care to individual patients.
• Prescribes medications for symptoms and illnesses.
• Formulates and implements plans of care that may involve various treatment modalities, prescribing medications, consultation with other health care providers, and referrals as defined by the incumbent's individual scope of practice.
• Orders and/or performs screening and diagnostic tests and procedures (lab studies).
• Recommends appropriate follow-up to patients and staff, making referrals when necessary.
• Serves as a pharmacy mental health consultant to other health care providers and staff.
• Collaborates with other health care professionals to develop treatment protocols, standards of practice, and policies.
• Provides expert psychiatric pharmacist services for pharmacy and therapeutic committee.
• Demonstrates sustained program impact and emphasis on expansion of services and program improvement that transforms organizational culture and meets the changing needs of our service unit.
• Coordinates with external entities and referral service providers to improve quality and continuity of care. Entities include tribal programs, federal stakeholders, county programs, and the private sector.
• Demonstrates key leadership and autonomy in decision-making and project planning surrounding subject matter expertise.

On behalf of our client, we are looking for a suitable candidate to join them as a Customer Support Assistant

Job description

• Reports to Contact Centre Team Lead

• Handle customer service hotline and provide the first level of support from multiple Channels

• Resolve customer queries efficiently and escalate problems/issues promptly.

• Follow Standard operating procedures closely.

• Work as a team and ensure that the contact center service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent

• Minimum C5 for English O level

• Preferably with 1 to 2 years of working experience in a call centre environment and/or service-related industry

• 3 Rotating shifts - day and night with shift allowances

Morning shift: 730am to 5 pm

Day Shift:1pm to 10.30 pm

Night shift: 10.30pm to 8am

Knowledge or Skills

• Pleasant disposition with good communication skills

• Fluency in a second language

• Computer literate and good typing skills

Work location: East (near to MRT station)

Type: Permanent

EA Registration: 22C0971|EA License No.: R21101298

Overview of role

At Procter & Gamble (P&G), our Research & Development (R&D) division is where business, innovation, and technology converge to create a competitive edge. Since our founding in 1837, innovation has been the cornerstone of our success. From pioneering fluoride toothpaste to the first heated razor, R&D enables us to enhance lives in meaningful ways—today and for future generations. Our diverse R&D professionals are business leaders who leverage technical expertise to deliver groundbreaking product innovations for our 65 trusted brands.

We are looking for a Senior Scientist in Products Research to join our Skin Care team. We seek candidates with strong critical thinking skills who thrive on leading projects while mentoring and developing others. The successful applicant will spearhead initiatives in one of our “Disrupt Tomorrow” categories, focusing on identifying and addressing consumer and technical challenges with significant potential for growth in the Skin Care Category.

Your team

Located at the P&G Singapore Innovation Center, you will be part of the Skin Care organization. You will have the opportunity to work in multi-functional teams and engage with both internal and external partners.

Key Responsibilities

• Define and execute experimental plans to address complex consumer needs and insights, ensuring a holistic and superior consumer experience.
• Collaborate with cross-functional teams to deliver brand growth strategies through a multi-year innovation master plan, effectively bridging what is needed with what is achievable.
• Leverage global assets to create resource-efficient solutions, optimizing these assets to cater to regional consumer demands.
• Partner closely with the technical community to identify barriers and communicate risks to stakeholders effectively.
• Lead and mentor the Product Research team by clearly defining roles and responsibilities, ensuring full engagement and capability growth to meet both business objectives and individual development goals.

Qualifications

• Bachelor’s or Master’s degree in engineering or a relevant scientific field.
• Minimum of 8 years of experience in Consumer Product Research, with a proven ability to translate consumer insights into technical requirements across various categories.
• Prior experience in Skin Care, particularly in the Asia Pacific, Middle East, and Africa regions, is preferred.
• Demonstrated success in driving large, multi-functional business initiatives within a corporate environment.
• Possesses meticulous and analytical skills, with a strong aptitude for problem-solving.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

FoodXervices Inc is one of the top foodservice distributors in Singapore, servicing over 4800 clients ranging from top hotels and restaurants, airlines, and cafes, fast food chains and culinary institutions.

We are looking for an office based Customer Success Executive to join our team.

The ideal candidate should have a personable character with great communication skills.

Duties and responsibilities include:

• Using all proper means in the Employee’s capacity to advise, promote, improve, develop, extend and maintain the Group’s business and to protect and further the reputation, business, interests of the Group
• Using and optimising usage of all improved and updated technological / digital software made available – including assisting for Software Implementation, Improvement and Training (i.e Zendesk, etc)
• Processing the placement of orders received from customers via phone and email.
• Respond and follow up to customer inquiries via email or phone.
• Identify and assess customers' needs to ensure high level of customer satisfaction.
• Build rapport with customers and maintain customer-client relationships.
• Provide timely solutions to customers with regards to their transactions.
• Suggest alternative purchase options to prospective customers.
• Any other ad-hoc duties assigned.

Requirements:

• Possess minimum Nitec / Diploma in any discipline.
• Beneficial to have expeirence dealing with 3PL / 4PL and Export customers, not a must have.
• Have excellent communication skills.
• Be comfortable with technology and learning new systems.
• Be a good team player with a positive attitude.
• Be organised and demonstrate ability with admin tasks.
• Be able to multi-task and work under pressure.
• Must be able to work on Saturdays, when OT is required (alternate weeks).
• Be able to start work immediately.
• Only Singaporeans may apply.

As an employee of FoodXervices Inc, you will enjoy the following benefits:

• Access to company gym facilities
• Staff discount rates for company listed products
• Free parking
• Work from home 1 day per week (After probation)

Job Description

The Centre for Ageing Research and Education (CARE) is an academic research centre in Duke-NUS Medical School. Drawing on its multidisciplinary expertise and collaborations across medical, social, psychological, economic, and environmental perspectives, CARE’s research is situated in eight broad thematic areas: Population Health, Family Caregiving, Community-Based Health and Social Care Services, Productive Ageing, Falls, Ageing and the Environment, Health Communication, and Social and Psychological Aspects of Ageing.

CARE is a vibrant centre with individuals from diverse academic and personal backgrounds, and values the energy, passion, and thought leadership of promising scholars who desire to achieve health, social inclusion, and a high quality of life for older adults in Singapore. At Duke-NUS, CARE works closely with the Health Services and Systems Research (HSSR) Signature Research Programme, a centre of academic excellence for research and education on the organisation, funding and delivery of health services, and a focus is on public health and clinical service innovation in an increasingly complex and connected world.

We are seeking a full-time Research Assistant to join the team. The selected candidate will work across research projects, with the primary responsibilities including but not limited to the following:

• Perform data management including data cleaning, quality and consistency checks, and preparation of codebooks.
• Work with other researchers on interpreting and analysing quantitative data.
• Contribute to preparation of reports, policy and research briefs, presentations, and research papers.
• Conduct follow-up assessments of study participants over the phone.
• Support other project management tasks.
• Assist with other initiatives at CARE where required.

Job Requirements

• Bachelor’s Degree in Sociology, Epidemiology, Gerontology, Public Health, Psychology, Social Work, or other related disciplines.
• Prior work experience in quantitative data analysis will be advantageous.
• Possess strong communication and interpersonal skills.
• Able to take initiatives to learn on the job and manage assigned tasks.
• Motivated and detail-oriented with the ability to work independently as well as with others in a multi-disciplinary setting.

Candidates with relevant work experience may be considered for a Research Assistant (Senior) position.

Please attach a cover letter and a CV, with names and contact information of 3 referees. Applications will be reviewed on a rolling basis. We regret that only shortlisted applicants will be notified.

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings
• Assist in any other ad-hoc activities as assigned

Requirement:-

• Minimum Degree with some related experiences preferably in FMCG/Retail industry
• Good team player and positive attitude
• Good interpersonal, customer service and communication skills
• Ability to work in a fast-paced and dynamic environment
• 5.5 days work week, public holidays as per scheduled

The INSEAD’s Stone Centre for the Study of Wealth Inequality, in combination with the Economics and Political Science area, invites applications for a full time Pre-Doctoral Researcher to work as a Research Associate (Area Researcher) on INSEAD’s Singapore campus.

The role involves working with Professors Pushan Dutt and Lin Tian on various projects related to inequality, broadly defined. The ideal candidate should have strong data management and data analyses skills, particularly software packages such as STATA, R, Matlab and Python. Skills in STATA are especially valuable.

The position is ideal for a recent university or Masters graduate looking to develop their research skills in economics in view of applying for a PhD programme. It will provide the candidate with great preparation for PhD programme entry by training the applicant in doing research, giving him/her access to some PhD training and developing a relationship with potential letter writers.

The full-time position is for one year with a possibility of renewal after evaluation at the end of the year. The candidate needs to already have authorization to work in Singapore. Students who are graduating or have graduated from Singapore local universities may apply for the position.

Requirements

All candidates should fit the following profile:

• Bachelor's or Master’s degree in economics, computer science, statistics, or mathematics preferred.
• Fluency in written and oral English is required.
• Knowledge of STATA is required. At least one other programming language (Python, Julia, Matlab, SAS or R) is a plus.
• Strong analytical/empirical skills
• Ability to work independently and in small teams
• Excellent work ethic
• Excellent organizational and oral/written communication skills
• Strong motivation and high academic values

About us

The James M. and Cathleen D. Stone Centre for the Study of Wealth Inequality was founded in 2017 to serve as a venue for the research and teaching of income and wealth inequality issues in a business school environment. By convening an interdisciplinary team of scholars from across INSEAD, the Centre aims to generate new insights about inequality problems and business working together with government to solve them.

· INSEAD's Stone Centre for the Study of Wealth Inequality

· Economics and Political Science area

Applications

To be considered for the position, please submit

1. Cover letter.

2. Curriculum vitae.

3. The academic transcripts.

4. Any writing or research work sample.

5. Name and contact details of 2 potential references.

Please submit all materials to research.talent@insead.edu.

Applications and letters of recommendation may be submitted by email to research.talent@insead.edu. Please mention job reference (STONEPRESGP). The review will begin immediately. Applications will be considered until the position is filled.

Successful applicants may start as soon as possible.

INSEAD is committed to fostering a diverse and inclusive academic community. We consider applicants for employment without regard to factors such as gender, race, sexual orientation, disability, or nationality.

JOB DESCRIPTION:

Primary Function

• To provide a high level of technical support across the company, both to internal customers and external customers.
• To continually innovate to ensure the department is offering the best level of service in terms of services and equipment.

Main Duties and Responsibilities

Daily Scope of Job:

• Writing Specifications and Technical reports
• Telephone mannerisms support will be provided over the phone and email.
• Work closely with contract technicians to visit customers, when applicable to fix the problem.
• Check and Grade return stock with the best justification.
• Working with customers to identify product problems and advise on the solution.
• Work collaboratively with technicians, and the technical service team to develop and deliver long-term solutions to meet customer needs.

Weekly/Monthly Scope of Job:

• Participate in training and team development activities to update skills and knowledge.
• Prepare defect reports to communicate with factories’ QA.
• To undertake additional duties or projects as the technical Manager may determine from time to time.
• To conduct carrier new product(s) on field-testing.

Others:

• Require wearing uniform in neat and pleasant appearance.
• Maintain cleanliness and tidiness at the workshop.
• Maintain a safe working area in the workshop.
• Always perform a pleasant and patient attitude to customers.
• Any other duties which may be assigned to you from time to time.

JOB REQUIREMENT:

• Higher Nitec & above in Mechanical, Electrical, Electronics Engineering or related field.
• 1-2 years of experience in Home Appliances related industry or other Engineering background.
• Polite demeanor with effective communication skills for client interactions.
• Bilingual in English and Mandarin to communicate with Chinese speaking associate.
• Ability to work both independently and as part of a team.

1. Job Purpose

Patient Service Associate is to manage and provide frontline patient services such as patient admission, in-flight / discharge billing consultation, modes of payment consultation, general enquiries handling, birth registration and cashiering.

1. Duties and Responsibilities
2. Primary duties and responsibilities (80%)
   

- Pre-Admission Administration

- Works with Bed Management Unit (BMU) to monitor the availability of beds for elective inpatients prior to admission.

- Coordinates with the doctors / Specialist Outpatient Clinics to manage patients when elective admissions are cancelled

- Admission Administration

- Conducts financial counseling for admitting patients to explain on the charges are derived and how the bills would be financed.

- Assists the patients to complete the various modes of payment forms.

- In-flight / Discharge Administration

- Assists patients / next-of-kin to understand the bills and settle the outstanding payment.

- Assists needy patients by referring them to Business Office / Medical Social Workers Department for financial assistance schemes.

- Works with PSC’s Bill Monitoring Team (BMT) to manage patients’ outstanding bills.

- Handling of General Enquiries

- Assists patients / next-of-kin / general public on general / non-clinical / non-medical issues over the counters / telephone.

- Administration Work

- Performs IP Tagging function.

- Performs posting of charges for in-flight patients.

- Performs settlement for NETS / Credit Card transactions daily.

- Performs proper handover to Finance Department daily.

- Reply to the primary email daily.

- Birth Registration

- Assists informants to register the newborn’s birth application.

- Collects the payment for the birth registration services.

- Administrates the Baby Bonus Forms and collates the relevant statistics as required by ICA.

1. Secondary roles and responsibilities (20%)
   

- Rotational Duties

• A&E Admission Management Duties
• Processes A&E files of patients who are just warded.
• Follows-up with emergency in-patients on modes of payment as soon as they are admitted.
• Meeting Secretariat Duties
• Performs as meeting secretariat for PSC Team Leaders.
  Performs as meeting secretariat for PSC Staff Meetings.
  
• Training / Coaching Duties
• Conducts Ancillary Induction Program (AIP) training for the hospital’s new hires on rotational basis.
  
• Stationeries Ordering Duties
• Performs ordering of stocks for the entire PSC.
  Monitors the stock level for the entire PSC.
  

- System Testing Duties

• Involves as a user to assist PSC Management in testing enhanced features of the various computer systems.
  

- Performs daily housekeeping of the reception areas and workstations, in order to maintain a professional image and neatness of the work place

- Guides new hires on the SOPs and workflows.

- Takes a proactive role in participating in internal PSC projects.

- Performs ad-hoc duties as directed from PSC Management.

3. The Requirements

- GCE ‘A’ Level or Diploma Holder.

- Proficient in writing, communication and presentation skill.

- Good knowledge in computer.

- A pleasant personality with good working attitude.

- Able to work independently.

Working hours

4 day work week

Mon-Fri (any 4 days)

9am – 8pm

Every month

Rostered for a 9-6pm (weekday) or 9-2pm x2 (sat or sun)

• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Administratively support operations by developing, implementing, interpreting and advising on administrative function requirements.
• Review regulations or directives to ascertain impact on program areas. Prepare project papers and staff reports, compile and organize, deliver/present briefings to managers/supervisors regarding findings and recommendations.
• Conduct extensive research and analysis on administrative projects to gather and analyze relevant data, develop options, make recommendations, and provide comprehensive reports.
• Monitor administrative activities and prepares a variety of reports utilizing various automated systems.
• Analyze and evaluate effectiveness of complex and substantive management support and administrative systems, programs, and processes.
• Serve as a liaison and consultative link with the District Office and all Program Offices, internal and external customers, community and civic stakeholder representatives.
• Liaise in Human Resources, Budget and Finance, WebTA, Audit and Internal Control Programs, Facilities, Accountable Exit Control, New Employee Orientation Program, Travel, Property Coordination, and other duties as assigned.