Total 671 Customer Service job vacancies in Nottingham, NG5 1PB

Permanent Part time Receptionist in Urology Outpatientsbased at City campus

22.5 hours per week, Monday-Wednesday


You must be committed to a high standard of patient care and safety. You will have a flexible attitude to work and be able to work as part of a multidisciplinary team.
You will have good organisational skills and be able to manage your workload effectively. It is essential for you to be competent in using computer systems as you will be trained to use Medway PAS and other hospital systems appropriate to the role. We require good communication skills and an excellent telephone manner.
Professionalism is expected within this role.
You will have a good command of the English language with the ability to understand and accurately convey verbal and written information and you must be well motivated and reliable, with a “can do” attitude. Due to the sensitivity of the role you will need to be able to demonstrate a clear understanding of confidentiality issues. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential.

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert

As a receptionist you will be the first port of call for patients attending reception for appointments and day case attendances. You will ensure all patients are dealt with in a polite professional manner at all times and have a positive experience when attending the department. You will be responsible for checking and updating patient details, booking appointments and helping with general enquiries. Customer service experience is essential in this role and a profession, polite and courteous attitude at all times.

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Working as part of the Outpatient team you will be responsible for greeting patients at reception, checking and updating personal details while maintaining patient confidentiality. Using Careflow PAS and other relevant booking systems you will arrange follow-up appointments and update details accurately and efficiently. You’ll have excellent communication skills and will deal appropriately with enquires both by telephone and in person


This advert closes on Monday 11 Nov 2024

Excellent Support worker opportunities available across a variety of shifts and Nottingham based services
Pay rate starting from £11.60
Contract Type: Temporary

Are you passionate about having a positive impact in the lives of older adults and adults with learning disabilities and complex needs?

Do you want the flexibility of a temporary role where you can secure shifts around you other commitments?

Are you reliable, passionate, driven, eager to learn? We want to hear from you?

Benefits:
- Competitive rates of pay
- Robust induction and ongoing training
- Flexibility to secure shifts around your other commitments
- Working in a supportive and enabling environment with a dedicated leadership team


You must have:
-Care experience (6 months within the UK as a minimum)
-Driving Licence - preferred but not essential
-DBS update service (Desirable)
-Good written and verbal communication skills


We would love to hear from you if you have at least 6 months of recent, relevant UK based experience and are seeking temporary opportunities in and around the Nottingham area.

Click apply today for immediate consideration.

Contract Type: Permanent

Working Hours: 37 per week

Worker Type: Hybrid Worker

Salary: Starting Salary is £27,711 (Level one) rising to £30,060 per annum ‘pro rata for part-time’

Location: Loxley House/Hybrid

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

To be responsible for supporting all aspects of commercial, procurement and contract management activity within the Commercial Systems and Strategy Team.

To provide support to the C,P&CM team to deliver effective procurement, with a focus on improving quality, maximising savings, increasing spend with local suppliers and increasing targeted employment and training opportunities.

To support in the assessment of current spend, procurement activity, opportunity identification and realisation of benefits.​

To support the delivery of the strategic contract management functions, covering the review and risk management of key strategic/critical contracts, suppliers and markets, and advising the Council on main risks and how to mitigate these.​

To promote the Council’s vision, values, aims, objectives, and priorities actively and effectively, putting our citizens first through the delivery of best value services.

About You

The ideal candidate will have:

• IT skills with an ability to use Microsoft Access and Excel to produce reports and evaluate data
• Ability to use service specific software (eg: eTendering portal, Oracle financial software) to input data and follow workflows, ensuring accurate recording of information
• Good analytical and problem solving skills to be able to make suggestions to improve processes and help service areas with their work requests
• Be adaptable to change whilst working in a busy challenging environment, managing a high workload at times
• Have a working knowledge of procurement processes and the Council's role in procuring goods, services and works
• Ability to use your own initiative to make decisions relating to procurement issues

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Paul Williams, Commercial Systems & Insight Lead, by email at paul.williams3@nottinghamcity.gov.uk

Closing Date: 21st November 2024

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

Working as part of the Outpatient team you will be responsible for greeting all patients and visitors into the Treatment Centre building, dealing with all enquiries while maintaining patient confidentiality. Dealing with calls through the Treatment centre main switchboard. Using Careflow, and other relevant booking systems relating to the job role, accurately and efficiently. Youll have excellent communication skills and will deal appropriately with enquires both by telephone and in person.

Experienced Children's Social Worker - Children in Care

Contract Type: Permanent

Worker Type: Hybrid Worker

Working hours: Full time 37 hours per week

Location: Loxley House, Nottingham, NG2 3NG

Salary: Starting Salary is £44,711 (Level one) rising to £47,754 (Level Four) per annum (pro rata for part-time) And a welcome bonus of £3,250

We’ve got an exciting opportunity available for talented individuals to join our Children in Care workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Here at Nottingham City Council, we recognise that looking for your next Social Work position is a really important step in your career and we're here to make that transition a positive one.

As a Children in Care Social Worker, you will play a pivotal role in shaping brighter futures. You will help children and families navigate the challenges they face and provide them with the opportunities they deserve. You’ll become an advocate for change, and together we'll make a profound difference in the lives of those who need it most.

Working in Children in Care provides a fantastic opportunity to support children throughout their time in care. With the support of a dedicated management team, you will support children to be happy, healthy and achieve their best, in loving and supportive homes. You will work to ensure that Children’s plans are progressed and will work to achieve permanency for all children. You will also support children as they prepare for adulthood, ensuring that they have good plans in place and the right skills, so they are prepared to take that all important step into adulthood.

What makes us a great place to work?

We're committed to a culture that's both supportive and rewarding, where every day brings new and interesting challenges. You'll have the chance to work with a diverse group of colleagues, children and families, each with their unique stories and needs, making your role as a Social Worker a life-changing experience.

The Children in Care Service has benefited from recent investment, and we are focused on improvements for both staff, and the children we support. This is an exciting time to join the Children in Care service, as we continue to improve and grow as a service.

We asked some of our amazing team to describe what it is like to work for us…https://youtu.be/T_CcGaWrNr0.

“Our improvement journey means that we are committed to providing you with the best opportunities, so you can be the best worker that you can be for the families you work with.”

Ailsa Barr - Director for Children's Integrated Services

We are on an inspiring transformational journey that is reshaping our Children’s Integrated Services for the better. Guided by a vision of inclusivity, and innovation, we are committed to delivering essential services and fostering sustainability, for the lives of our children and their families. Ofsted has recently stated, “A committed, and stable leadership team has continued to progress the ‘Changing Lives, Changing Futures’ improvement programme.” Our Children’s Integrated Services is laying the foundation for a brighter and more promising tomorrow and our transformational journey is a testament to our unwavering dedication to our children and families…

A supportive Culture

“It’s all about the support for great practice to thrive.” Catherine Underwood – Corporate Director for People

We support manageable caseloads and provide quality reflective supervision in a supportive environment. A focus on your resilience and well-being is paramount to our culture.

Wherever you are in your career journey, Nottingham City Council is committed to supporting and nurturing you so that you can be the best version of yourself.

Development

Here, learning is embedded into working practice so social workers are supported to reach their full potential. We are committed to providing good quality training and development opportunities.

Annual Leave

We offer one of the best annual leave schemes for social workers, 25 -32 days plus bank holidays and you can also purchase extra leave if you need that long deserved break, or you might have a special occasion that requires more time. Either way, your well-being is important to us, and we encourage that work-life balance!

Pensions

We care about your future and one of our great features is our pensions offering 18.5% which is more than double what the average employer offers.

About You

The ideal candidate will have:

• Professional Social Work Qualification
• Registered with Social Work England
• Direct experience working with children in a childcare setting
• Possession of full driver's license and access to a vehicle
• Excellent communication skills to support internal and multi-agency working relationship

- A DBS enhanced check for a regulated activity is required for this post.

Our diversity

Our Children, young people and families come from all walks of life and so do we! At Nottingham City we promote inclusion and diversity in everything we do. We welcome applications from all cultures, ethnicities, and beliefs. We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes

We’d love you to join our amazing team!

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Stacey Robinson by email at Stacey.robinson@nottinghamcity.gov.uk

Closing Date: 30th November 2024

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

Key Accountabilities: Perform welcome duties which include greeting clients and visitors and ensuring clinical staff are made aware of their arrival.To take and deal with all incoming calls for the The Lookout Team.Recording and relaying messages accurately via telephone email, and face-to-face contact.Receiving visitors, assisting with their enquiries and directing them appropriately.To maintain general tidiness of the waiting area.Maintain notice boards and leaflet stands. Ensure the reception area is well stocked with information relevant to clients.Maintain efficient computerised and manual record systems. This includes:Request maintenance jobs when required.Upload documents such as letters, reports, blood results, etc. onto the client electronic record.Maintain an in/out record of all visiting professionals, for fire safety requirements.Tracking case notes in and out of the site.Room bookingsEnsure all confidential documents and files are locked away securely.To deal with all outgoing/incoming mail.Ordering of equipment/stationery through Procurement.To receive and sign for all general deliveries or re-direct accordingly.To assist with other administrative duties within the administration team as required.General typing of correspondence, audio and copy.Client data input and data cleansing on RiOPhotocopying, laminating, scanning, shredding etc of documentation. Any other duties commensurate with the grade, as requested by the Team Leader/Manager

Customer Sales Advisor

Minimum Requirements: 1 years targeted sales experience within the last 3 years.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £8,700 per annum. Uncapped bonus

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.

Start date: 25th November 2024


Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Customer Sales Advisors in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Advisor in our busy Beko Europe department, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll:

• Provide excellent customer service and register appliances efficiently.
• Use your sales and communication skills to upsell products
• Build rapport with customers, get to know their individual needs and put their interests first

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 3-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
• This department has rotational shift patterns based on a 37.5-hour contract, between the hours of 8am to 8pm Monday to Sunday. You would be working 1 full weekend and 2 Saturday's on a 8-week rotational schedule.
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Experience of working autonomously or in a home-based position
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Sky Outbound Customer Sales Representative

Minimum Requirements: 1 years targeted sales experience within the last 3 years

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £6,000 per annum. Uncapped bonus

Hours: 37.5 hours per week

Start dates: 18th November 2024

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.
​
Right now, we're recruiting Sky Outbound Customer Sales Representatives in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Representative in our busy Sky Outbound department, you'll be an ambassador for the market-leading Sky brand. Day-to-day, you'll:

• Use your sales and communication skills to upsell products
• Build rapport with customers, get to know their individual needs and put their interests first
• Provide peace of mind by finding the right solution for every customer

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 2-week training programme (Mon 10am-6:30pm, Tues-Thu 9:30am-6:30pm and Friday 9:30-4pm) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience

• This department has 2 shift patterns on a 2 week rotation based on a 37.5-hour contract

• Mon 10:30-7pm, Tues-Thu 10-7pm, Friday 9.30 - 4pm
• Mon 10-6:30pm, Tues-Thu 9.30 - 6.30pm, Friday 9.30 - 4pm

• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A background in targeted sales and customer service
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Nottinghamshire County Council are seeking to recruit a Leaving Care Personal Advisor to support young people aged 17-24 who are leaving care. The role is a temporary, full time position for an initial period of 3 months with a view to this being extended on a rolling basis and is offering a pay rate of £14.41 per hour. The role will be hybrid based with a mixture of home working and working in the community with the young people so as a result the successful candidate is required to be a car driver.

As a Personal Advisor you will be the allocated worker and key contact for your young people. You will provide practical, personal and emotional support to support a successful transition to adulthood and promote independence , role modelling what a good corporate parent does.

Your responsibilities will include:
* Building reciprocally respectful relationships with young people.
* Developing Pathway Plans in collaboration with your young people.
* Keeping case records.
* Completing visits to young people at home and in the community; always seeking to promote the best outcomes possible.

The ideal candidate will have:

• Experience of working with young people and their families
• Full UK driving license
• Enhanced DBS check
• Be able to work upon own initiative and within a team

The benefits of working with Eilidh at Service Care Solutions:

• You will receive a dedicated and personal consultant with a vast knowledge of social work
• We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
• We provide frequent updates of new opportunities via text and email
• We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. Don't miss your chance to become a Leaving Care Personal Advisor with Nottinghamshire County Council! To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964 or eilidh.nicol@servicecare.org.uk.

If you're a Children's Support Worker looking for your next challenge, this is an excellent opportunity with Search Consultancy - one of the leading UK healthcare Recruitment Businesses - could be just what you are looking for. We're looking for exceptional Children's Support Workers to work on an agency basis providing the highest quality of care and support to our clients' in supported living settings, based in the Nottingham area.


You'll be able to work flexible hours through the week, evenings and weekends earning a highly competitive rate of £11.67 - £13 per hour. Caring for residents within residential and supported living environments you will get to know residents and their interests.

Why apply for this care role?

• Excellent rates of pay and holiday pay
• Free training to enable you to be the best in your job
• Flexibility and the opportunity to work for a variety of well-established clients in the industry
• Free uniform and DBS check

We'd love to hear from you if you can offer the following:

• Two references from former employers, including your most recent employer
• The right to work and live in the UK
• Exceptional communication skills, along with tact and sensitivity
• The ability to remain calm under pressure and multitask.

If you live in the Nottingham area and are looking for a new, challenging role in care, please get in touch today to discuss this opportunity. Email lauren.hopkinson@search.co.uk for more details.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Title: Field Care Manager

Location: Office Based - Nottingham Office (Mansfield)

Hours: 9am - 5pm, Monday to Friday + On-call duties

Salary: £26,000 - £29,000

Job Summary:

We are seeking a motivated and dedicated Field Care Manager to join our team. The role involves recruiting and placing health care assistants into temporary and permanent positions within community settings, supporting the setup and maintenance of care packages, and ensuring compliance with regulatory requirements.

Key Responsibilities:

• Setup and maintain community care packages, liaising with the Community team and Branch Manager.
• Maintain existing business relationships and actively seek new business opportunities.
• Liaise with clients and staff to ensure efficient staff rotas and contracts.
• Liaise with Case Managers, Solicitors, Social workers to discuss the company's services and to offer a tailored package to suit the clients needs.
• Ensure staff files are up to date and compliant with regulatory requirements.
• Work towards KPIs, targets, and objectives.
• Recruit new staff and conduct interviews as needed.
• Follow CQC requirements and ensure compliance at all times.
• Conduct supervision and appraisals for field staff.
• Communicate effectively with internal and external stakeholders.
• Ensure quality standards are met and issues are addressed promptly.
• Participate in appraisal and objective-setting initiatives.

Key Skills and Qualifications:

• Self-motivation and personal drive.
• Understanding of the Aspire system (desirable)
• Team player with respect for others.
• Excellent communication skills.
• Customer-focused with a "Can Do Attitude".
• Ability to work on own initiative.
• Adaptable to changing working environments.

Due to the nature of this role you will need to have a clean drivers licence and have access to your own transport.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

We have an exciting opportunity for two Command Team Support Officers to join our Command Team at Nottinghamshire Police.

We are looking for someone who is highly motivated and has significant experience in a personal assistant or business support role.

The successful candidate will:

• Provide an efficient and effective personal assistant service to enable the Senior Leaders to operate with maximum efficiency, working both independently and as part of a team.
• Organise meetings, prepare and distribute relevant meeting documentation, on behalf of the Senior Leadership Team. Produce accurate minutes/notes of meetings in a timely manner.
• Maintain and update the electronic diary system for Senior Leaders, including the booking of appointments, arrangement of meetings, forward diary planning to maximise their availability and effectiveness, and arrange the booking of itineraries, travel and accommodation.

Skills and experience:

• Previous significant experience of Personal Assistant or Business Support Role at a senior level.
• Computer literate and competent in the use of Microsoft Applications including Word, Outlook, Excel and PowerPoint.
• Previous experience of minute taking at a strategic level.

• Experience of managing busy diaries and conflicting appointments and prioritising appropriately.
• Ability to work on own initiative, to plan effectively, be self-motivated, prioritise workload and have the ability to multi-task and manage competing demands.

• Ability to work effectively and flexibly within a small team working for a variety of different senior leaders.

For further information about the role please contact:

When applying, please complete the information on the next few screens referring to the person specification and job description to indicate your suitability for the role. You can also attach a supporting statement of no more than 2000 words and your CV.

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

Vetting Level - Management - you must have resided in the UK for at least the last 5 years

IMPORTANT INFORMATION

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme

We currently have an opportunity to join Nottinghamshire Police Force Intelligence with a fixed term post for the role of ANPR Support Officer based at Sherwood Lodge in the ANPR Team.

Working within the ANPR Team you will provide systems and administration support to the Nottinghamshire Police ANPR function. You will assist with the processing of ANPR evidence and will work with investigation teams and police deployments with live and planned ANPR support to complex cases. You will utilise the complex ANPR systems to maximise the capabilities of the police ANPR function to deal with crime and disorder. You will act as a SPOC (Single Point of Contact) for ANPR providing tactical advice and guidance in relation to all ANPR matters across the force.

Applicants must have experience of both researching information from a variety of sources, as well as interrogating, maintaining and utilising data on a variety of computerised systems. They must be able to succinct reports and present information in a variety of formats. A good understanding of IT applications and the ability to work both as part of a team, as well as alone, are key requirements.

For further information about the role please contact Detective Inspector Kayne Rukas by email

When applying, please complete the information on the next few screens referring to the person specification and job description to indicate your suitability for the role. You can also attach a supporting statement of no more than 2000 words and your CV.

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

Vetting Level - Management- you must have resided in the UK for at least the last 5 years

IMPORTANT INFORMATION

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme

The purpose of this role is to: Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team. Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies MAIN DUTIES AND RESPONSIBILITIES The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Operational Manager, dependent on current and evolving Practice workload and staffing levels: Opening up/locking-up of Practice premises and maintaining security in accordance with practice protocols. Deal with general telephone enquiries from patients and general public. Register new patients. Adding/creating templates Record requests for home visits Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional. Processing and distributing incoming (and outgoing) mail. Taking messages and passing on information to relevant team members. Filing and retrieving paper notes. Processing repeat prescriptions in accordance with Practice guidelines. Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures. Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies. Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy. Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter. To organise and maintain a comprehensive and confidential filing system. Ensure that confidentiality is maintained at all times (both in and out of working hours). Any filing/shredding of a personal nature should be dealt with as soon as possible. Ensure clean and tidy environments are maintained. To undertake training and development as required. Any other duties appropriate to the grade of the post that may be reasonably required by the appropriate manager. CONFIDENTIALITY AND RECORD KEEPING Observe a strict code of confidentiality at all times. In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. COMMUNICATION · Communicate effectively with other team members. · Communicate effectively with patients and carers. · Recognize people’s needs for alternative methods of communication and respond accordingly. QUALITY The post holder will strive to maintain quality within the practice and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance. Work effectively with individuals in other agencies to meet patient’s needs. Effectively manage own time, workload and resources. Ensure that policies, protocols, guidance, procedures and training offered are followed at all times. PERSONAL AND PROFESSIONAL DEVELOPMENT The post holder will participate in any training programme implemented by the practice as part of this employment, and seek to continually improve their skills and knowledge. Such training will include: · Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal/or professional development. · Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. ADDITIONAL RESPONSIBILITIES To comply with the following: - Employment Policy & Procedures The post holder will ensure that they read the Employment Policies and procedures. Health, Safety and Fire Regulations The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy to include: · Using personal security systems within the workplace. · Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. · Making effective use of training to update knowledge and skills. · Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. · Reporting potential risks identified. · Report all accidents and incidents in line with Practice protocol. Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include: · Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. · Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. · Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Any legislation that directly and indirectly relates to your employment. Contribution to the implementation of services The post-holder will: Apply practice policies, standards and guidance; Discuss with other members of the team how the policies, standards and guidelines will affect own work and seek to continually improve the overall effectiveness of duties undertaken. The job description is intended to outline the main duties and responsibilities of the employee. This is not an exhaustive list of duties and the post holder may be required to undertake any other duties, as required, to meet the needs of the service. It is also likely that changes will be required from time to time and is not intended to be fixed for an indefinite period.

**Please note that Eden Futures is not able to offer Sponsorships at this time.**

Are you a compassionate and driven individual looking for a career that makes a real difference in people's lives? At Eden Futures, we are dedicated to empowering those with learning disabilities, enduring mental ill health, autism, and other complex needs.

We are eager to connect with passionate individuals who are committed to providing person-centred care. If you have the empathy, resilience, and dedication it takes to enrich the lives of the individuals we support, we want to hear from you! If you haven't worked in care before, we will provide you will all the support required. When you first join Eden Futures, you will be paid for completing a comprehensive Induction Programme involving face-to-face training, e-learning and shadowing experienced members of your team. For those new to care, we will make sure that you are given the support to complete your Care Certificate and gain a nationally recognised Level 2 qualification in Health and Social Care or relevant to your role, partnering with our provider company Paragon Skills.

*Roles are paid at an hourly rate (£11.44 per hour). The salary shown is as a per annum equivalent for information only. The higher rate is applicable to those aged 23 years and over and based on 42 hours per week. NLW applies and will be pro rata'd based on contracted hours.

We are flexible regarding full or part-time hour contracts and we will also consider candidates who may be looking for Bank. Shifts can vary across days, nights and weekends, offering you the flexibility to work around commitments you may already have.

Our application process

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. As part of our application process, we carry out telephone screening with our candidates.

At Eden Futures we support vulnerable adults and therefore roles that require contact with our service users are exempt from the Rehabilitation of Offenders Act 1974. Before joining us you will be required to have an Enhanced DBS Check. Further information will be provided to you at the telephone screening stage.

As per our privacy notice, all pre-employment checks are carried out by our third-party provider, Adecco.

It’s a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with vulnerable adults.

As a Support Worker you will receive the following benefits:

• Take your Birthday off plus 5.6 weeks of holiday
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities

• Support service users to lead a full and active life in line with their wishes and choices, considering their assessed needs and individual support and care plans, participating in the development of plans where applicable
• Support individuals to stay safe, taking appropriate action to safeguard their welfare and protect them from abuse wherever possible
• Provide emotional support when needed, maintaining a person-centred approach
• Support service users to participate in chosen social activities and services in their community, manage their finances and medication responsibly, help with practical tasks around the home, and respectfully support with personal care, hygiene and healthcare
• You will be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers)
• Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing
• Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others
• Form appropriate relationships with those we care for and maintain professional boundaries in work.
• Work within organisational policies, procedures and guidance.
• Committed to demonstrating the organisations values and behaviours in their work.

The Ideal Candidate

• Caring and compassionate, having a genuine passion for wanting to help our service users lead a full and active life to enable them to achieve as much independence as possible
• We understand that not everyone has experience of working in the care sector, and that’s why we recruit individuals based on their values
• Ability to remain positive when there are challenging days - you have the chance to positively influence how someone feels and that is no small thing
• You'll enjoy working as part of team as well as using your own initiative, and have a willingness to support your colleagues when needed