Total 1,780 Customer Service job vacancies in New York, New York

Tamworth, Australia





Reference:




Dementia and Aged Care Services (DACS) is an established provider of Community Care Services in NSW. We pride ourselves on delivering tailored care to enhance the quality of life for our clients and their families. Our ultimate goal is to support clients to remain at home and engaged in their local community. The Care Coordinator is responsible for delivering person-centred case coordination to Dementia and Aged Care Services 's Consumer Directed Care Package consumers. As Care Coordinator you will be required to complete initial intake assessments as directed by the Case Manager, develop and maintain care plans, perform holistic case management, monitor and review consumers under a framework of active partnerships with consumers and their family/carer in conjunction with the Case Manager. You are required to apply the principles of wellness and reablement and facilitation skills to achieve


... Click here to view more detail / apply for Care Coordinator ? Tamworth

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

Starting at $39,576 Per Year (CO 5-7)

WHAT IS THE FACILITIES MANAGEMENT AND SECURITY SERVCES (FMSS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Facilities Management and Security Services Operations East
Facilities Management and Security Services Operations West

The following are the duties of this position at the full working level.

Operations & Maintenance Duties:
Responsible for the daily operations and maintenance program of major building infrastructure components including, but not limited to, mechanical and electrical systems, life safety systems, elevators/escalators, Uninterruptible Power Systems (UPS), cooling tower chemical treatments, plumbing systems, lighting control systems, lawn irrigation systems, decorative fountains, and architectural systems such as the roof, windows, flooring systems, doors, site drainage systems and parking lot surfaces, technical knowledge is required to minimize customer impact. Consults with managers to identify/define customer needs and requirements relative to building operations and maintenance, and responds to emergency building situations.
Initiates recurring repair projects to maintain Government assets. Reads and interprets construction drawings and equipment specifications. Consults and coordinates with other REFM sections on the impact of Agency initiatives and furniture installations or realignments on building services and building alterations projects. Consults and coordinates Building Delegation programs and responses with Safety and Mission Assurance (physical security) staff on a variety of security and health and safety issues including Indoor Air Quality, mold and radon testing, hazmat incidents, contractor access, OSHA investigations, security reviews, emergency conditions, disaster recovery drills and incidents, etc.

Construction Management Duties:
Prepares statements of work, assists in the development of construction drawings and government cost estimates for building infrastructure retrofit and repair projects. Maintains files of construction drawings, specifications manuals, samples catalogs, etc. On assigned projects, accepts/rejects contractor submittals. Maintains project files. Reviews construction drawings and specifications prepared by architects, engineers and consultants and provides comments, as required. Makes detailed inspections of work in progress, develops punch lists, meets with contractor project managers and/or GSA on progress reviews. Develops and monitors project budget. Initiates progress and final payments, as warranted. Coordinates construction projects with other related REFM functions and building customers. Provides formal presentations to management as needed or requested. Consults and coordinates with REFM HQ Buildings Delegation staff when alterations/construction involves work performed under the terms of the O&M contract for delegated sites and/or with GSA on building delegation programs and construction management progress reviews.

Contracting Officer's Technical Representative (COTR) Duties:
Acts as COTR on one or more alterations/construction contracts. Closely follows Procurement-initiated COTR guidelines on working with contractors. Obtains and maintains COTR certification, by completing courses timely. Maintains professional relationship with contractors. Initiates funding requests, writes the technical contract Statement of Work and Quality Assurance Surveillance Plan (QASP), prepares the Government Cost Estimate, works closely with the Contracting Officer throughout the solicitation process, develops and monitors timelines/milestones, leads or participates on contract technical proposal evaluation panels and prepares supporting documentation for decisions reached, and coordinates the phase in and closeout of contracts. On an on-going basis: initiates monthly automated receiving reports; budgets for and tracks available funding; monitors contractor performance, milestones and schedules to ensure O&M work is on-schedule; instructs government inspectors on QASP; reviews inspector-prepared QASP documentation of contractor performance; reviews and accepts/rejects contractor reports; makes personal inspections of services provided and building conditions; ensures contract employees have proper licenses, security clearances and certifications; and meets with various contractors and Contracting Officers to resolve problems. Prepares and maintains contract documentation. Provides formal presentations to management as needed or requested. Assists the Contracting Officer in any formal disputes with the contractor. May be required to serve as a liaison with the IRS environmental program.

Starting at $86,962 Per Year (GS 12)

Major Duties of this position include:

• Lead and supervise the history team exercising the full range of supervisory duties which involves multiple complex projects simultaneously with different staff, partners, expectations and involvement.
• Represent the superintendent in external planning processes, coordinate office responses with Regional personnel for the office.
• Develop and evaluate proposals, research designs, agreements, and/or scopes of work for historical or cultural resources projects such as historical research, historic building inventory and assessment, and National Register documentation.
• Partners with Indigenous peoples and other traditionally associated groups, other NPS units and offices, public agencies, universities, private landowners, nonprofits, and internally with other teams in the office.
• Oversee historical research activities for purposes of developing an accurate historical narrative, and inclusive cultural perspectives.

Starting at $86,962 Per Year (GS 12)

11/21/2024:This position is being re-announced to solicit additional candidates. Applicants who previously applied to this announcement need not re-apply unless submitting updated information and/or missing forms.

• Protects property and equipment against trespass, theft, fire, and accidental or willful damage and destruction.
• Conducts periodic established foot (interior/perimeter) and vehicle (parking lots/facility access roads) patrols to detect physical security breaches and trespassing, to include checking and/or securing sensitive areas.
• Monitors personnel access into restricted areas (e.g. pharmacy, warehouses, etc.) manually and by CCTV and the access control systems.
• Alerts supervisor of suspicious activities, unauthorized entry, fires, or other hazards. Serves as a member of the Fire Response Team, responds during External and Internal disasters and responds to code Blues (medical emergency).
• Monitors access to premises by verifying authorization using locally established badge and vehicle registration systems. Spot checks badges, registrations, supply requisitions, property passes, etc., to ensure compliance with established procedures.
• Writes accurate, clear and legible incident reports and documents investigatory steps and results.

Starting at $35,746 Per Year (GS 4)

• Translate organizational goals into work assignments for IT team and personnel.
• Coordinate regional short and long-range planning and utilization of IT customer support functions, resources, coordination of systems and applications procedures and integration.
• Manage technical and non-technical aspects of the region service center relations and activities to customer support operations, network, LAN/WAN connection and applications in geographically dispersed locations, workstation service support, Help Desk field support, oversight of field operations, and on-site management.
• Exercise significant program responsibilities in working with management, other work team leads, and the IT executives and management DUS and ACIO, contractors, vendors, and other Federal entities.
• Maintain the operational management of the service center environment to include configuration and problem resolution, software distribution, call logging and tracking, workstation configurations, asset management, software discovery, and configuration management.

Starting at $103,409 Per Year (GS 13)

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

Starting at $39,576 Per Year (CO 5-9)

• Assist HR Specialist and/or supervisory officials by performing technical and administrative work in support of position classification programs and functions by locating, reviewing, retrieving, and summarizing information from classification standards and position descriptions.
• Assist HR Specialist and/or supervisory officials by performing technical and administrative work in support of recruitment and placement programs by developing and issuing vacancy announcements; screening applications to determine completeness and basic eligibility.
• Assist HR Specialist and/or supervisory official by performing technical and administrative work in support of employee and labor relations programs by interviewing employees and/or managers to obtain background information regarding specific incidents; summarizing relevant facts for HR Specialist. Perform work in support of employee benefit programs.
• Verify current background investigations meet IHS's minimum requirements including capturing applicant's fingerprints, biometric information, and photo. Obtains acceptable I-9 documents.

Starting at $44,582 Per Year (GS 6-7)

Please see attached job description for full details of roles and responsibilities and performance measures.

Salary: Scale 1C/3, £21,615 - £22,866 per annum including London Weighting Allowance (FTE £27,343 - £28,926 per annum)
Location: Kingston, KT3 3HY
Working Pattern: 36 hours per week, Monday to Friday, Term Time Only (36 working weeks)
Orchard Hill College is an Outstanding Specialist College (Ofsted, November 2019) offering life-changing learning opportunities to young people and adults with a range of special education needs and/or disabilities. We have eight vibrant community-based College Centres across London and Surrey where committed, specialist teams deliver a range of programmes to meet the needs of over 400 students.
Students who study with us have a wide range of needs including profound and multiple learning disabilities, communication and behavioural difficulties and specific medical needs. All students are individuals; their learning programmes are designed to support and empower them to achieve their aspirations and goals, whilst developing skills to become more independent members of their community.
Orchard Hill College is a truly unique and rewarding place to work with inspirational students and a dynamic and supportive staff team.
The College is also an Academy sponsor and established Orchard Hill College Academy Trust in 2013 which is home to 15 special schools. Together Orchard Hill College & Academy Trust provide for over 1500 pupils and students with SEN across London, Surrey, Sussex and Berkshire.We are looking for Learning Support Assistants to join our busy, vibrant College, where our committed workforce is dedicated to empowering and enabling students to achieve.
You will be required to provide support to our Lecturing staff to assist in providing educational activities for adults with special needs. You will do so by:
1. Providing each student with the support needed to carry out learning
2. Carrying out therapy, health and well-being programmes to support learning as directed by the Nurse, Therapist and/or Lecturer
3. Ensure that agreed individual programmes of learning for students are implemented correctly
4. Work in harmony with all staff to ensure a positive atmosphere within the College is maintained for the benefit of our students
5. Ensure that students’ well-being is maintained at all times
You will support our students to gain self-confidence and independence through encouragement and reassurance, and the use of teaching and learning strategies. You will do this by supporting the students in accessing a range of home, community, work related and basic skills learning programmes, under the direction of the Lecturer.
You should have experience of working, caring or voluntary work with people who have Special Educational Needs and Disabilities. Experience of working within a team is also essential.
We deliver a range of courses to our students throughout the year and need our staff to work at any centre if required.
Please see the attached job description and person specification for full details on the role and the skills, experience and knowledge we are looking for.
Orchard Hill College is part of Orchard Hill College & Academy Trust, an established family of specialist academies and college centres that provide for over 1500 pupils and students with a wide range of learning abilities and additional needs. For an informal discussion about the role, candidates are invited to contact HR.To apply for the role please use the quick apply option to submit an application.
Your application form will be scored according to each of the requirements laid out in the person specification for this role. Please demonstrate in your statement how your experience, skills and knowledge match the criteria that are required for the role.
Please note that CV applications cannot be considered.
Closing date: 31/12/2024
Interview date: TBC
Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service.
This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

Benefits:

• Entry level welcome and training provided
• Upon completion of 12 months contract, candidate will be entitled to 1 month bonus

Working Days and Timing (rostered):

• 5 days work week: Monday to Friday 8:30am - 6pm
• 5.5 days work week: Monday to Friday (8.30am to 5:30pm) & Saturday (8.30am to 12.30pm)

Job Description:

This is a contract role for a Customer Service located in ALPS Ave. Our client, one of the largest and most trusted global shipping and logistics companies, ships and tracks domestic and international deliveries. You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Shaft Line Solutions (SLS) are looking for an experienced leader to develop the East Asia & Australasia region of our transactional Field Service (FS) business. SLS FS is a global team of service professionals with harmonised ways of working and the tools, processes and systems required to deliver the highest quality of services for our customers. In our team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, we never compromise them.

We are now looking for a Field Service Manager, East Asia & Australasia who can inspire and develop a continuous improvement mindset in a multiple country team. A leader who is both safety-focused and passionate about delivering the highest quality of services to our customers. The position is a permanent opportunity. The location for the position is at Pandan Crescent, Singapore.

Your main responsibilities:

• Lead and manage the operations of the transactional field service business for SLS.

• Ensure efficient operations and implement strategic action plans to meet strategic priorities.

• Ensure the end-to-end SLS field service process is followed in Team 4

• Ensure a high level of customer satisfaction.

• Lead and develop high performing teams while coaching, developing, and supporting talent.

• Foster and develop a generative safety culture within the organisation.

• Drive skill development, capacity planning and utilisation rates of service engineers

• Implement, maintain, and develop processes according to strategy and QHSE guidelines.

• Monitor and report on operational performance in relation to QEHS, Financial, Resourcing, Planning, Administration, Skills & Training, Tools & Investments.

Main requirements in this role:

• BSC in Marine Engineering

• Field Service Engineer background is desirable

• Solid experiences in leading Multi-cultural Field Service Team

• Safety-first mind-set with the ability to inspire others to climb the safety culture ladder.

• Commitment to delivering excellent customer service and a passion for continuous improvement.

• 5 years or more experience working within a Service Delivery function within the Marine Industry.

• Knowledge and understanding of SLS products and services is a must

• Good communication and team building skills.

• Marine engineering background is beneficial.

• Well-developed cultural awareness and situational sensitivity.

• Willing and able to travel.

• Performs such responsibilities but is not limited to, the quality monitoring of pharmacy services, consultation for personnel issues, accreditation standards and clinical services, provision of recommendations regarding appropriate staffing numbers and equipment purchases, compliance with the Service Unit policies and procedures such as formulary adherence and overall continuity of pharmaceutical care between the outlying clinics.
• Assures pharmacy control measures are in place including security of relevant pharmaceutical agents such as controlled substances
• Manages financial and budgetary matters relating to the pharmacy including pharmacy procurement, acquisition, and billing issues.
• Provides direct pharmaceutical services to inpatient and outpatient units.
• Oversees coordinates, plans, organizes, implements and evaluates the work unit.
• Creates schedules, work plans, performance assessment plans, performance improvement plans, applies disciplinary action, counsels staff, recruits and hires staff, prepares position descriptions and other hiring documents, determines awards for staff, conducts performance evaluations, conducts workforce development activities, trains and orients staff, assigns work. and performs related supervisory duties.
• Reviews and makes decisions on leave requests as the leave granting official.

Starting at $139,862 Per Year (GS 13)

• Performs such responsibilities but is not limited to, the quality monitoring of pharmacy services, consultation for personnel issues, accreditation standards and clinical services, provision of recommendations regarding appropriate staffing numbers and equipment purchases, compliance with the Service Unit policies and procedures such as formulary adherence and overall continuity of pharmaceutical care between the outlying clinics.
• Assures pharmacy control measures are in place including security of relevant pharmaceutical agents such as controlled substances
• Manages financial and budgetary matters relating to the pharmacy including pharmacy procurement, acquisition, and billing issues.
• Provides direct pharmaceutical services to inpatient and outpatient units.
• Oversees coordinates, plans, organizes, implements and evaluates the work unit.
• Creates schedules, work plans, performance assessment plans, performance improvement plans, applies disciplinary action, counsels staff, recruits and hires staff, prepares position descriptions and other hiring documents, determines awards for staff, conducts performance evaluations, conducts workforce development activities, trains and orients staff, assigns work. and performs related supervisory duties.
• Reviews and makes decisions on leave requests as the leave granting official.

Starting at $139,862 Per Year (GS 13)