Total 4,360 Customer Service job vacancies in London, SE1 8UG

Package Description: Shift Details: Bank contract , hours may vary At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as Care Assistant. ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive,honest, respectful, and accountable in all that you do.Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs

Adhering to GCP at all times. Responsible to support existing team and support current portfolio and develop it further and work to recruit to time to target. Working closely with Research Manager, R&D Lead, Chief Investigators, Principle Investigators, Local R&D, REC, external stakeholders. CLINICAL: Work autonomously to manage and coordinate existing and new portfolio of clinical research whilst working as part of a multidisciplinary team. Maintaining effective communication with patients, carers and professionals to ensure service delivery. Assist in selecting, screening and organising the patients and/or volunteers suitable for entry into clinical trials/studies when applicable. Ensure team are fully informed trained in all of the trials and play a key role to support informed consent to participate, randomising and allocating treatments as required. Act as a resource and support to patients and their relatives, explaining practical aspects of the trial or study, assisting and supporting local nursing teams. Coordinate the collection of all biological samples required as part of the clinical trial/study and ensure safe and appropriate storage of specimens, in conjunction with Sponsors. Ensure the safe administration of trial drugs, have in-depth knowledge of the legal requirements of a clinical trial sponsor regarding pharmacovigilance and of the Trust pharmacovigilance policy. Report any adverse events and reactions in accordance with this policy and the trial protocol. At all times to ensure clear, accurate records are maintained by the team. Implement and adhere to the principles of Good Clinical Practice (GCP) and ensure that all trials are conducted according to the Medicines for Human Use (Clinical Trial) Regulations 2004 and Amended Regulations 2006 where appropriate. Perform tasks requiring highly developed clinical skills including phlebotomy, cannulation and be able to care for patients in the critical care environment. To oversee the routine maintenance and servicing of clinical equipment MANAGEMENT: To act as clinical supervisor to junior research staff and act as a role model for excellence in clinical research. To represent Guys and St Thomas NHS Foundation Trust as an expert research nurse in external situations, for example national and international conferences, committees etc. To report any adverse incident/near misses in relation to that activity To facilitate and maintain effective communication within the clinical team. To responsibly manage the control of equipment, resources and stock through the adherence of research policies and clinical trials budgets. EDUCATION: Ensure mandatory clinical trials training is undertaken and updated as required. To be responsible for developing and sustaining own knowledge, clinical skills and professional awareness. PROFESSIONAL: You will be accountable for your own professional actions, and be a lead specialist for defined area acting within clearly defined policies/procedures and codes of conduct including the NMC code and Trust policy. To act in accordance with local policies and procedures laid down by Guys and St Thomas NHS Foundation Trust and ensure that all mandatory training for nursing staff within the Trust is attended.To work within the NMC Scope of Professional Practice and Code of Conduct. To undertake Performance Development Review annually to identify organisational and professional objectives and developmental needs.To keep up to date with departmental, Trust, NHS, academic and EU developments for the management of clinical research ensuring timely, effective implementation of changes. To attend courses as deemed relevant, including mandatory training, and to attend meetings and conferences as appropriate.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process. This vacancy is for our new Centre in Brixton which is due to open in December, please note there may be delays to this Centre opening. What we offer: 20% HCA’s Supplement, minimum payment of £5,414 per annum (pro rata for part time) and a maximum payment of £8,172 per annum (pro rata for part time). NHSBT promotes flexible working opportunities where the role will allow. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions ‎ We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. This is role within the service requires the post-holder to be confident to work independently within their own team as well as closely with multi-disciplinary teams across the Trust. The post holder will also be required to provide training and supervision for trainees and assistant psychologists in the service. Supervision will be provided by an experienced Clinical Psychologist with line management by the Clinical Lead Consultant Clinical Psychologist. Candidates must have completed post-graduate level training in Clinical or Counselling Psychology as accredited by the British Psychological Society, or British Psychological Society Statement of Equivalence, and be registered as practitioner psychologists with the HCPC. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

LIGHTING OPERATIVES (DLR NEEDED)

EAST LONDON

CONTRACT - December 20th - January 7th.

McGinley are looking for Lighting Operatives to work on Docklands Light Railway DLR from December 20th - January 7th.

Requirements:

• Must already hold qualification to work on DLR
• Must be experience working in a rail environment
• Preferrable to have experience working with temporary site lighting already

Rates

Day - £17.91ph

Night - £19.40ph

Weekend - £20.90ph

If you are interested in this role, please reply with your sentinel number and picture of your DLR Qualification.

Please call Aaron on 07436056852 or email me directly on aaron.broughton@mcginley.co.uk

If you do not match the requirements for this role, please check out our website for other work - https://www.mcginley.co.uk/job-search/28/

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Service Delivery Manager

Salary: £41,496.00 per annum + 17.5% Bonus and Veolia benefits

Location: Camden Office, Alperton Central Depot, Marsh Road, Alperton Lane, Wembley, Middlesex, HA0 1ES

Hours: 40 hours per week, Monday to Friday, 6:00am to 15:00 pm. Working 1 in 4 weekends



When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.



We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.



What we can offer you;

• 25 days of annual leave
  
• Access to our company pension scheme
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• One paid days leave every year to volunteer and support your community
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing;

• Lead the day-to-day operations to develop a motivated team that constantly meets operational and performance objectives.
  
• Deliver a high-profile management style to build relationships and support the team.
  
• Develop a strong relationship with the Client team.
  
• Ensure staffing levels are effectively managed.
  
• Ensure the operational team is fully competent and developed within their role.
  
• Induct all new employees and ensure they receive the relevant training.
  
• Ensure staff use the appropriate PPE, tools, systems and equipment.
  
• Review and analyse operation data to ensure an industry-leading customer service is maintained whilst maximising contract performance.
  
• People management including welfare, performance, attendance, disciplines, grievances and training.
  
• Ensure the budget is met and rationalised.
  
• Update and inform the Operations Manager of all matters relating to service and the team.
  
• Produce written reports when requested.
  

What we're looking for;

• Ability to engage with local residents on Collections issues and to work with the local client and SAMO's on resolutions.
  
• Good knowledge on Health and Safety in a delivery and waste collections environment.
  
• Flexibility to work varied hours Monday to Sunday to support and manage the Collections.
  
• SLA and HR management (leave planning, sickness, long term absence, discipline, LTI's).
  
• Ability to conduct operational checks and audits on Collection teams as and when required.
  
• Experience with working on the Echo, PowerBi & AVA
  
  Service Delivery Manager
  
  Salary: £41,496.00 per annum + 17.5% Bonus and Veolia benefits
  
  Location: Camden Office, Alperton Central Depot, Marsh Road, Alperton Lane, Wembley, Middlesex, HA0 1ES
  
  Hours: 40 hours per week, Monday to Friday, 6:00am to 15:00 pm. Working 1 in 4 weekends
  
  
  
  When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
  
  
  
  We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
  
  
  
  What we can offer you;
  
• 25 days of annual leave
  
• Access to our company pension scheme
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• One paid days leave every year to volunteer and support your community
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  
• 
  
  What you'll be doing;
  
• Lead the day-to-day operations to develop a motivated team that constantly meets operational and performance objectives.
  
• Deliver a high-profile management style to build relationships and support the team.
  
• Develop a strong relationship with the Client team.
  
• Ensure staffing levels are effectively managed.
  
• Ensure the operational team is fully competent and developed within their role.
  
• Induct all new employees and ensure they receive the relevant training.
  
• Ensure staff use the appropriate PPE, tools, systems and equipment.
  
• Review and analyse operation data to ensure an industry-leading customer service is maintained whilst maximising contract performance.
  
• People management including welfare, performance, attendance, disciplines, grievances and training.
  
• Ensure the budget is met and rationalised.
  
• Update and inform the Operations Manager of all matters relating to service and the team.
  
• Produce written reports when requested.
  
• 
  
  What we're looking for;
  
• Ability to engage with local residents on Collections issues and to work with the local client and SAMO's on resolutions.
  
• Good knowledge on Health and Safety in a delivery and waste collections environment.
  
• Flexibility to work varied hours Monday to Sunday to support and manage the Collections.
  
• SLA and HR management (leave planning, sickness, long term absence, discipline, LTI's).
  
• Ability to conduct operational checks and audits on Collection teams as and when required.
  
• Experience with working on the Echo, PowerBi & AVA.
  

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

Teaching Assistant Based at Carlisle Infant School, Broad Lane, Hampton, TW12 3AJ Start Date: ASAP – Fixed Term until 31st August 2025
Hours: 15 hours per week (paid for 38 Weeks) fixed term 12.15am – 15.15pm Monday - Friday
Salary: NJC Scale 4 Scale point dependent on experienceAre you passionate about impacting on the development of a pupil with Special Educational Needs alongside supporting the learning of other pupils? If so, this is an excellent opportunity you to join our happy and caring school. As a Teaching Assistant, you will provide assistance for a child in Reception with complex social communication needs.needs. You will be supporting him through delivering an individualised curriculum, leading and managing interventions and providing any additional support as needed. Our ideal candidate: Has experience supporting children with complex needsIs calm and consistent when managing behaviourHas an understanding of working with children in EYFS Has experience of using visuals to support communication Has a “can do” positive attitude Carlisle School serves an extremely diverse community and we rise to the challenges that brings. We offer well behaved and inquisitive pupils, a creative curriculum, a supportive and dedicated staff and an excellent outdoor learning environment. In addition, we offer the opportunity to develop links within our federation with Hampton Hill Junior School. Partnership with parents is at the heart of our caring, thriving school. You can find out more about the school on our Federation website.Visits to the school are encouraged and can be arranged by contacting the school office. If you are interested in applying for this role, please complete the application form attached, including the supporting statement. Please refer to the personal specification for guidance. Safeguarding Statement: Carlisle School is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. An enhanced DBS check will be carried out and references will be requested prior to interview. Closing date for applications: Monday 25th November 2024Shortlisting: Monday 25th November 2024Interview date: WC Monday 25th N0vember 2024

Receptionist

Salary: £27,007.50

Location: Tower Hamlets

As the Receptionist, you will work in the delivery sites, supporting operational delivery through managing daily site activities, greeting, and directing participants, and completing any necessary paperwork.

Providing a warm and professional welcome to all visitors to the Ingeus office. Ensuring the reception desk is manned and deal with email and telephone queries in a timely and professional manner.

Ensure the smooth running of all facilities in the office including the management of meeting rooms and associated requirements. Manage all administrative needs including the ordering and distribution of general office needs such as stationery.

As our Receptionist, you will be responsible for:

General Office

• Accountable for driving visitor experience, providing a warm and friendly welcome.
• Answering the telephone and accurately recording messages ensuring that they are relayed in a timely manner.
• Ensure there is sufficient meeting space for internal staff and external visitors.
• Responsible for the maintenance and booking of all meeting rooms and associated equipment within the office (e.g. Projectors, screens, flipcharts)
• Organise catering requirements for meetings as required.
• Responsible for ordering and maintaining an appropriate stock of stationery for the office.
• Responsible for preparing office communications and updating staff notice boards.

As our receptionist, you will have:

• Previous front of house receptionist or host experience in a busy professional environment.
• Excellent organisation, time management and IT skills including MS Office.
• Experience of coordinating events, both internal and external, including logistics and coordination of the event.
• Relationship management with internal and external stakeholders
• Customer service experience

Benefits

As an Ingeus employee, you will have access to a range of benefits including:

• 25 days annual leave plus bank holidays
• Life insurance
• Private medical care
• Company pension
• Online discount shopping
• Additional leave for personal development and community volunteering
• The opportunity to buy extra perks such as extra annual leave, critical illness cover, dental insurance, discounted gym membership, wellbeing services and more.

Ingeus helps governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at

Please note, the advert may close early if we receive suitable applications.

Proud member of the Disability Confident employer scheme

An opportunity has arisen for enthusiastic and caring people to work as health care support workers within our adult and older adult wards. There are eight mental health wards within the Tower Hamlets directorate.

We are looking for caring and compassionate people, both experienced and inexperienced, to join our dedicated teams at Tower Hamlets Mental Health Unit and East Ham Care Centre.

To be successful in this role, you will need to be enthusiastic, forward thinking and have a keen interest in working with patients being nursed in a mental health setting. You will be working within a supportive multidisciplinary team, caring for patients with a wide range of needs.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Our care and treatment programmes are underpinned by principles of recovery and social inclusion and much of our work is co-produced with patients. You will help to ensure that the people we care for always have a strong voice. If you are committed to providing outstanding patient care with a sound knowledge of best practise, this is the opportunity for you.


This advert closes on Tuesday 12 Nov 2024

Salary: NJC 7 - 11 £27,855 - £29,583 (actual), £24,466 - £25, 984 (pro rata salary) + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Hours: 37, 40 weeks

Contract: Full Time, Permanent

Start date: January 2025 or earlier if possible

Are you passionate about education and looking for a fulfilling career?

We're looking for a dedicated Student support coordinator to join our supportive team at Aylward Academy.

You're someone who'll be able to:

• Provide pastoral care, guidance and routine advice to students as appropriate.
• Lead on the preparation of parents evening along with the Student Support Administrator
• Support and deputise for the Director of Learning when necessary, attending tutor team briefings.

Looking to make a difference every day?

Join our team and play a vital role in ensuring our students receive the education they deserve. You'll provide invaluable support to delivering an excellent education to every child, in every classroom, every day.

You're someone who has:

• Experience in motivating students and promoting high expectations with students.
• Ability to promote a positive ethos and role model positive attributes such as patience, active listening, empathy and care.
• The ability to be able to think creatively and innovatively.

This is an opportunity to make a tangible impact on the lives of young people.

Based in Edmonton, North London, Aylward Academy was established in September 2010 and is an 11-19 learning community with over 1,000 students on roll, including a thriving sixth form. Aylward is situated within a diverse and vibrant London community. Many of our students have English as an additional language, and a significant proportion are entitled to the Pupil Premium. The school is currently rated as GOOD by its last Ofsted inspection in July 2021. If you are passionate about the power of education as a force for change, have a proven track record of impact in similar settings, we would be delighted to receive your application.

The role is due to commence January 2025 or earlier if possible. This is a full time, permanent position.

Closing date: Friday 6th December 2024

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Proud member of the Disability Confident employer scheme

Transformation Lead
Location: London
Contract: Temporary (6-month initial)
Rate: £900 to £1,000 per day umbrella
Start Date: ASAP
*Hybrid Working*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting on behalf of a local authority in London for a Transformation lead to join the team on a temporary basis. The Transformation Lead is responsible for leading and delivering the council's transformation agenda, a programme of organisational transformation to deliver the council's agreed future operating model and medium-term financial savings.

The role includes the design, development and delivery of change programmes, engagement with service led transformational change, commissioning and oversight of suppliers to support complex change and transformation initiatives. The span of the role encompasses the whole council and interface with external partners where transformation is system wide.

The post holder will manage resources, teams, budgets, and timelines, as well as communicating updates and outcomes to stakeholders across the council, including in public committees.
With a strong focus on delivery and accountability the post holder will ensure effective programme governance and maintain arrangements for benefits realisation and a 'whole council' understanding of how corporate and service change programmes.

Candidate Criteria

• Relevant Management Qualification required with education to degree level as a minimum.
• Experience of design of whole organisation transformation programmes including delivery of business change programmes.
• Experience of delivering agreed operating models and medium-term financial savings.
• Evidence of handling complex organisational matters and challenging situations in large organisations
• Experience of leading and delivering large-scale transformation.
• Great communication skills and ability to work well on own initiative as well as part of a team

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Principal Auditor
Location: London
Contract: Temporary (3-month initial)
Rate: £400- 450 per day umbrella
Start Date: ASAP
*Hybrid Working*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting on behalf of a local authority in London for a Principal Auditor to join the team on a temporary basis. The postholder will deliver an efficient and effective provision of a comprehensive internal audit service covering a full range of functions across the authority, including complex, cross-cutting pieces of work.

Main Responsibilities

• To contribute to the development of risk-based audit plans in order to achieve an efficient and effective service and in line with recognised professional practice.
• Review, appraise and report on the adequacy of risk management arrangements and internal controls with the ability to assimilate complex and diverse material in order to reach professional and balanced conclusions.
• Operational responsibility for audit projects, managing time successfully and handling multiple pieces of work at the same time.
• Evaluate the risk management arrangements and control environment by appraising its effectiveness.
• Prepare and issue reports to a wide range of officers and levels of management, including senior managers and Corporate Directors/Chief Executive and/or Members, that set out the findings from audits.
• Provide support to the Fraud Manager and Investigations team where required, and highlight fraud risks and/or fraud identification through audit work.

Candidate Criteria

• CCAB, CMIIA or AAT Qualified with extensive relevant experience
• Experience at Senior/Principal Auditor level within a Local Authority
• Experience of providing high-level support to deliver an annual audit plan
• Analytical and detail-oriented mindset with thorough understanding of risk-based auditing.
• Great communication skills and ability to work well on own initiative as well as part of a team

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Leaving Care Personal Advisor

Duration: Initial 3 months
Hours: 36 hours per week
Rate: £26 per hour (umbrella) / £20 per hour (PAYE)

Southwark Council is seeking a Leaving Care Personal Advisor to join their team Looked After Children and Care Leavers Team

Key Responsibilities:

• Your primary goal will be to help the care leaver's transition to adulthood through practical and well-planned interventions
• Befriend, advise, assist, to enable care leavers to meet their goals by providing direct practical support, working within multidisciplinary networks within the statutory and non-profit sector

Requirements:

• Experience working with Care Leavers
• Experience of working directly with vulnerable children or young people, in a professional or voluntary capacity
• Experience of group work with young people and delivery of intervention programmes

If you're looking to make a meaningful impact in a dynamic and rewarding role, we encourage you to apply.

Job Title: Hospital Director
Location: Battersea Bridge Hospital, London
Salary: Up to £85,000 per annum
Reporting to: Regional Director

Job Summary:

Battersea Bridge Hospital is seeking a dynamic and experienced Hospital Director to lead and manage the hospital's operations, drive high standards of clinical care, and foster a positive environment for staff and patients. The ideal candidate will have a strong background in healthcare management, a commitment to patient-centred care, and the ability to lead multidisciplinary teams effectively.

Key Responsibilities:

• Leadership & Management: Provide strategic leadership to ensure the delivery of high-quality, patient-centred care, aligning hospital operations with organisational goals and regulatory standards.
• Operational Oversight: Oversee daily operations, ensuring the hospital runs efficiently while maintaining safety, regulatory compliance, and financial targets.
• Clinical Standards & Compliance: Ensure all clinical services are delivered in line with healthcare standards, regulatory requirements, and quality improvement initiatives.
• Financial Management: Develop and manage budgets, optimise resources, and implement cost-saving initiatives while maintaining high levels of service quality.
• Team Development: Lead, support, and develop hospital staff, fostering a positive workplace culture.
• Patient Experience: Champion patient-centred care, implement patient feedback mechanisms, and work with teams to continuously improve patient experience and outcomes.
• Stakeholder Engagement: Build and maintain positive relationships with key stakeholders, including healthcare providers, regulatory bodies, community partners, and patient advocacy groups.
• Strategic Planning: Work closely with the regional management team to develop and implement strategic plans that drive hospital growth, enhance services, and expand community outreach.

Essential Requirements:

• Experience: Proven experience in healthcare management or administration, preferably in a hospital or acute care setting.
• Qualifications: A relevant degree in healthcare administration, business management, or a related field; advanced qualifications (e.g., MBA or MHA) are highly desirable.
• Leadership Skills: Strong leadership and team management skills with the ability to inspire, influence, and motivate staff at all levels.
• Regulatory Knowledge: Thorough understanding of healthcare regulations, compliance, and quality standards in the UK.
• Communication Skills: Excellent verbal and written communication skills, with the ability to liaise effectively with staff, patients, and external partners.

Preferred Attributes:

• Knowledge of patient safety and quality improvement methodologies.
• A track record of successfully implementing strategic initiatives and leading change.

Why Join Battersea Bridge Hospital?

This is a unique opportunity for a skilled healthcare leader to join a reputable hospital committed to clinical excellence and compassionate care. In this role, you'll have the chance to shape patient outcomes, drive hospital performance, and lead a dedicated team in delivering top-quality healthcare to the community.

If you are a motivated and experienced healthcare professional with a passion for leadership and patient care, we encourage you to apply to lead Battersea Bridge Hospital into its next chapter of excellence.

Job Title: Senior Occupational Therapist - Bromley Occupational Therapy Team
Location: London Borough of Bromley (Hybrid - 2 days in office, 3 days from home)
Hourly Rate: Up to £33 per hour
Contract Duration: Until March 31st, 2025
Start Date: Within the next 2 weeks

Job Summary:

The Bromley Occupational Therapy Team is looking for a Senior Occupational Therapist to join our dedicated team over the winter period. This role involves working within a hybrid model to provide essential Occupational Therapy assessments, interventions, and support to residents of Bromley, with a focus on maximizing client independence and facilitating safe hospital discharges. The successful candidate will conduct assessments in client homes, deliver equipment recommendations, and provide tailored advice to improve mobility, safety, and independence for Bromley residents.

Key Responsibilities:

• Occupational Therapy Assessments: Conduct home assessments to evaluate clients' needs, recommend equipment, and plan for minor adaptations that maximize independence and safety.
• Moving and Handling Assessments: Evaluate clients' handling needs, identify suitable equipment, and work towards reducing care requirements where possible.
• Discharge to Assess (D2A) Support: Collaborate with the D2A OT to streamline hospital discharges, assessing needs, and ensuring smooth transitions from hospital to home.
• Adaptation Planning: Assess and plan for major adaptations, liaising with contractors, suppliers, and relevant stakeholders to meet client requirements.
• Triage and Suitability Assessment: Support the team in triaging referrals and identifying appropriate services, including OT, reablement, and other suitable pathways for client support.

Essential Requirements:

• Professional Registration: Registered with the Health and Care Professions Council (HCPC) as an Occupational Therapist.
• Experience: Substantial post-qualification experience as an Occupational Therapist, ideally with experience in community-based assessments, reablement, and hospital discharge support.
• Technical Skills: Proficiency in conducting comprehensive moving and handling assessments and recommending equipment for independence enhancement.
• Communication Skills: Strong verbal and written communication skills, with the ability to produce detailed assessment reports and coordinate with multidisciplinary teams.
• Flexibility and Hybrid Working: Ability to work in a hybrid environment, completing community visits as required and adhering to the office-based schedule.

Preferred Attributes:

• Experience within a local authority OT team or similar setting.
• Strong knowledge of the needs related to discharge planning and complex home adaptations.
• Commitment to continuous learning and development within the field of Occupational Therapy.

Working Conditions:

• Flexible Working: Hybrid working arrangement (2 days in the office, 3 days from home).
• Expenses: Mileage claims are available for travel from the primary office to client visits (excludes travel from home to office).