Total 3,173 Customer Service job vacancies in Lincolnshire, East Midlands

Role: Support Worker - Connect Home Aspire Service (CHA Service)

Salary: £30,859 per annum

Contract: Fixed term until 31/03/2025

Hours: 37.5 per week

Location: Hackney, with pan London travel

Closing date: 25/11/2024

Interview date: 05/12/2024

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Support Worker to join the Connect, Home, & Aspire Service team.

Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.

We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.

Thames Reach welcomes applications from people with transferable skills.

You will:

.Provide practical resettlement support for individuals who may have never held a tenancy before, and provide information and advice to individuals around; housing rights and responsibilities, benefits and maximising income, and training and employment.
.Work with both the housing provider and partner agencies to ensure individuals are able to sustain their tenancy and move towards independence in their new homes.
.Liaise with, signpost, and support client engagement with specialist agencies as appropriate e.g. drug treatment services, Community Mental Health Teams, NHS services, community groups etc.
.Provide person-centred support to individuals and co-produce all plans to assist them to achieve their aims and ambitions, and manage and mitigate risks.
.Identify when individuals are ready to move on from the service and devising move on plans that support people to graduate on form the support service and/or into appropriate independent accommodation.

To succeed as the Support Worker, you will have:

• Experience in providing a flexible and responsive service to people with experience of rough sleeping and homelessness.

• Excellent communication skills with the ability to form and maintain effective working relationships with all partners.

• Commitment to supporting people to achieve the best outcomes as they work towards independence.

• The capability to carry out administrative tasks alongside practical support work, and manage and mitigate risk.

• Strong organisation skills, with the ability to manage conflicting priorities and deadlines.

• Experience in working autonomously as well as part a team.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
Pension – we contribute 6.5% to your pension when you contribute 1.5%.
Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
Life assurance – four times your annual salary and critical illness cover.
Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Natasha Gyseman, Lead Manager at natasha.gyseman@thamesreach.org.uk

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Proud member of the Disability Confident employer scheme

Job Title : SEN Funding Systems Support Officer (SO2)
Job Category : Education
Location : Lambeth Town Hall, London Borough of Lambeth
Hours Per Week : 35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £21.92

TO START ASAP!

To deliver a highly effective finance service that enables the SEND Service to deliver outcomes. Operating efficiently, using existing and new processes and procedures to assist in improving and delivery of service. ? Support the SEND QA Manager by facilitating and maintaining accurate budget monitoring data working closely with finance and using the Oracle Planning & Budgeting tool for the purpose of revenue budget monitoring. Ensuring that SEN pupil placement and funding information for all Lambeth SEN pupils’ remains accurate and up to date. ? To be responsible for the effective management of funding/payments for service providers, including schools, parents and independent providers.
Key Knowledge
K1 - Detailed knowledge of recent legislation related to Statutory Assessments of SEN.

K2 - Knowledge of school based systems and policies.

K3 - Knowledge of issues relating to pupils with SEN.

K4 - Knowledge and understanding of the necessity of financial control.

Relevant Experience
E1 - Demonstrable experience of working in an educational environment with children of school age and their families.

E2 - Experience of working in a multi - ethnic environment.

E3 - Experience of working and liaising with other agencies in a multi disciplinary setting.

E4 - Experience of maintaining manual and computerised databases.

E5 - Experience of establishing and monitoring procedures relating to Statements / EHC Plans of SEN.

SEN Funding Systems Support Officer (SO2)

Description
We are seeking a highly motivated and detail-oriented SEN Funding Systems Support Officer (SO2) to join our dedicated team. In this role, you will be instrumental in managing and supporting the special educational needs funding systems within our organization. Your expertise will ensure that the funding processes are efficient, transparent, and aligned with current regulatory requirements. You will liaise with various stakeholders, including local authorities, educational institutions, and parents, to facilitate effective funding distribution and utilization. Your analytical skills will be crucial in monitoring and evaluating the impact of funding on student outcomes. The SEN Funding Systems Support Officer will play a key role in providing training and guidance to staff on the funding process and systems. You will also work towards continuous improvement of our funding systems by identifying areas for development, gathering feedback, and implementing solutions. This is a fantastic opportunity for someone with a passion for supporting children with special educational needs and a desire to contribute to the educational sector by ensuring that resources are allocated effectively and fairly. If you possess strong organizational skills and are committed to making a difference, we encourage you to apply for this rewarding position.

Responsibilities
Manage and monitor the SEN funding systems to ensure accurate and timely processing of funding applications.
Provide technical support and guidance to staff on the use of funding systems and processes.
Engage with educational institutions and local authorities to ensure a clear understanding of funding criteria and processes.
Review and analyze funding applications to ensure compliance with policies and eligibility requirements.
Compile and retain records of funding awards, adjustments, and associated documentation for auditing purposes.
Assist in preparing reports on funding allocations, usage, and outcomes for senior management and stakeholders.
Identify areas for improvement within the funding systems and recommend solutions to enhance efficiency and effectiveness.
Requirements
Strong understanding of special educational needs legislation and funding processes.
Proven experience in a support role, preferably within an educational or governmental setting.
Excellent organizational and multitasking abilities to manage various funding applications simultaneously.
High attention to detail and accuracy in data entry and record-keeping practices.
Ability to communicate effectively with a variety of stakeholders, including parents, educators, and local authorities.
Competency in using funding management software and other relevant IT systems.
A proactive approach to problem-solving and the ability to work independently as well as part of a team.

Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:30
Pay Per Hour: £21.92
Location: Lambeth, South East London

Should you wish to apply for this job opportunity, please, send an up to date CV.

Requirements To apply to become a volunteer you must: Be 18 years old or over. Hold a valid, full UK driving licence with no more than three penalty points (please note we cannot accept volunteers with drink driving endorsements until a period of 11 years has expired from the date of the offence). Have access to a car with four or more doors. Have access to the internet and email. Be willing to take part in all stages of the recruitment process. Be a good communicator. Before taking the time to apply, please familiarise yourself with the recruitment process and ensure that you are willing to take part in all stages of the process. We currently have approximately 200 volunteers giving up their time to provide this vital service between the hours of 06:00am and 08:00pm Mondays to Saturdays. There is no expectation on your time as a volunteer, however there is an understanding that you will aim to offer 2-3 days per calendar month to ensure the knowledge and training we provide is kept relevant and up to date. For full details of the detailed job description and main responsibilities, please refer to the job description under supporting documents.

Morgan Hunt is current with a Regulatory Body Based in Birmingham seeking a Business Support Administrator to join their Early Careers team. You will work alongside the Early Careers Talent Partner and Early Careers Partner. Your primary role will be to provide essential administrative support, ensuring smooth operations across various activities that help our graduates and apprentices thrive. This is a full-time hybrid temporary position for 18 months paying £19.06 per hour umbrella.

The Business Support Administrator will be responsible for:

• Coordinate and deliver student events on campus and in-office, including organising representatives, workshops, travel, catering, and more.
• Manage the Early Careers inbox, respond to inquiries, and keep records updated.
• Track expenses and maintain the Early Careers finance spreadsheet.
• Organise the training calendar, schedule sessions, manage invitations, and ensure necessary resources are in place.
• Support onboarding activities for graduates and apprentices, including inductions, guest speaker sessions, and maintaining employee records.
• Assist in administrative tasks during peak recruitment periods, such as organising events for work experience, apprenticeship weeks, and induction days.

.

The Business Support Administrator will need to have experience in:

• Proven experience in a administrative role within a Membership or Regulatory body.
• Proficiency with Office 365, especially Outlook, Excel, and MS Teams.
• Strong organisational skills with the ability to manage multiple tasks and deadlines while maintaining high attention to detail.

If you match the above criteria and would like to work for a regulatory as a Business Support Administrator, please apply now.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

To efficiently undertake basic administration and clerical duties which may include the following duties inter-alia as directed:
• Data input, data extraction, photocopying, faxing, filing and typing duties
• To deal with internal and external post and emails on a day to day basis
• To support the team to maintain accurate, timely and legible records
• To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
• To file documents in court and assist in taking instructions from the clients.
• To provide appropriate reception cover as and when required.
• To meet and greet visitors as required.
• To maintain filing systems in line with organisations’ policies and procedures.
• To be a flexible and supportive member of the team.
• To maintain strict confidentiality at all times
• Attend and take part in team meetings & regular reviews with line manager etc.
• Throughout the training period the post holder will be expected to complete all educational and training as required.
• Ensuring the working environment is clean and tidy

Support Worker
Lincoln
Young People Service (16-21)
3 Month Contract
35 hours
£17.14 LTD / £14.61 PAYE (inc. holiday)

Support young people aged 16-21 in Lincolnshire on their journey to independence, with a focus on housing-related support and personal development.

THE ROLE
As a Support Worker, you'll play a key role in supporting young people to develop essential skills, make positive decisions, and ultimately achieve independence. You'll work closely with Senior Support Workers and external agencies to create and deliver personalized support plans.

• Act as Keyworker for a group of young people, coordinating their support
• Develop support plans and assist with housing management duties
• Facilitate regular consultation, enabling young people to make informed resettlement choices
• Guide young people on budgeting and welfare benefits claims
• Apply safeguarding protocols to ensure the welfare of clients
• Run activity programs and group sessions as required
• Perform minor property maintenance, ensuring properties meet Nacro standards

THE CANDIDATE
The ideal candidate will have previous experience in a similar support role, working with young people or vulnerable groups, and must be capable of working independently within a community setting.

• Experience delivering structured support to young people
• Familiarity with safeguarding and child protection procedures
• Experience with housing and property management tasks
• Ability to respond to challenging behaviors constructively
• Strong communication and record-keeping skills

THE CONTRACT

• 35 hours per week, working on a rotating shift pattern as follows:
  • Week 1: Tuesday - Friday
  • Week 2: Monday - Thursday
  • Week 3: Thursday - Sunday
• 3-month contract with potential for extension
• £17.14 per hour LTD company rate / £14.61 per hour PAYE, inclusive of holiday

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Support Worker
Lincoln
Young People Service (16-21)
3 Month Contract
35 hours
£17.14 LTD / £14.61 PAYE (inc. holiday)

Support young people aged 16-21 in Lincolnshire on their journey to independence, with a focus on housing-related support and personal development.

THE ROLE
As a Support Worker, you'll play a key role in supporting young people to develop essential skills, make positive decisions, and ultimately achieve independence. You'll work closely with Senior Support Workers and external agencies to create and deliver personalized support plans.

• Act as Keyworker for a group of young people, coordinating their support
• Develop support plans and assist with housing management duties
• Facilitate regular consultation, enabling young people to make informed resettlement choices
• Guide young people on budgeting and welfare benefits claims
• Apply safeguarding protocols to ensure the welfare of clients
• Run activity programs and group sessions as required
• Perform minor property maintenance, ensuring properties meet Nacro standards

THE CANDIDATE
The ideal candidate will have previous experience in a similar support role, working with young people or vulnerable groups, and must be capable of working independently within a community setting.

• Experience delivering structured support to young people
• Familiarity with safeguarding and child protection procedures
• Experience with housing and property management tasks
• Ability to respond to challenging behaviors constructively
• Strong communication and record-keeping skills

THE CONTRACT

• 35 hours per week, working on a rotating shift pattern as follows:
  • Week 1: Tuesday - Friday
  • Week 2: Monday - Thursday
  • Week 3: Thursday - Sunday
• 3-month contract with potential for extension
• £17.14 per hour LTD company rate / £14.61 per hour PAYE, inclusive of holiday

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Scheme Manager
Hastings
Older People's Independent Living Service
12 Weeks, Temp to Perm
25 Hours per Week
£20.82 LTD / £17.75 PAYE (inc hol)

One of the UKs largest housing associations is recruiting for a Scheme Manager to manage one of their older peoples' services in Hastings.

The Services
This Scheme Manager vacancy is based in an 40-bed Independent Living service for residents aged 65+

Job Description:
The focus of this Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:

• Daily welfare calls and checks on residents
• Carry out alarm checks as required
• Deliver an effective customer focused housing management and support service working with multi-agency partners
• Conduct assessments of risk and need and provide personalised support to residents.
• Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.
• Work closely with other agencies to ensure residents are able to access a full range of services and support.
• Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports
• Maintain Health and Safety requirements in accordance with Health and Safety policies and site-specific risk assessments. Undertaking checks as required.
• Actively promote and encourage resident involvement and participation, in liaison with other teams as required. Supporting residents to use online services where appropriate.
• Assist the income management team in ensuring rental and service charge income is maximised and recovered.
• Be proficient in the use of technology and competent in the use of Microsoft Office embracing new ways of working. Maximising the use of mobile technology to carry out day to day and targeted activities/campaigns.
• Contribute to service improvement by actively putting forward ideas and contributing to team meetings and other events.

The Candidate
To be considered for this Scheme Manager role you will require the following skills and experience:

• Previous Scheme Management Experience
• Previous experience working with older people
• Strong level of IT proficiency
• Good knowledge of housing health and safety requirements
• Driving license not essential, but beneficial

Due to the nature of the service users you will be working with, you will require an Enhanced DBS for this role. If you have an existing DBS on the update service, this will be beneficial to your application.

The Contract

• 25 Hours Per Week, 5 days, flexible hours.
• 12 Weeks, Temp to Perm
• Pay range: £20.82 per hour LTD / £17.75 per hour PAYE (inc hol)

Referral Bonus
If this Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Scheme Manager role, please send your CV lee . mc millan @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region

Partner Support Advisor (Partner Admin) - Nisa
£23,400 plus great benefits (Work Level 6C)
Scunthorpe, in this role you'll work in a hybrid way, splitting your time between home and the coming into the office at least once a week. You'll work 1 in 4 Saturdays and be on a bank holiday rota (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy)

We're looking for a Partner Support Advisor to join our Partner Admin team at Nisa and help us make sure we get all the correct product orders to our retail partners. Our admin team consists of admin, bulks, presells and telesales.
As a Partner Support Advisor, you'll be responsible for setting up accounts and processing product orders from Nisa partners, making sure their requirements are met, and that our retailers get everything they need to give shoppers a great experience. You'll collaborate with teams and colleagues across the business, generating reports and helping to provide a consistently excellent customer service.

What you'll do
- Set up new accounts and manage product access
- Support partners with their bulk/ presell orders
- Accurately upload and push through orders into the system
- Create Excel files and generate reports
- Take delivery and order queries from Nisa partners, and help to resolve them
- Collaborate with teams and colleagues across all business areas to give the best service to our retailers

This role would suit people who have
- Intermediate to advanced Excel skills, including the ability to use VLOOKUPs and pivot tables
- Self-motivation and the ability to work on your own initiative
- Excellent organisational skills and the ability to manage multiple deadlines
- A high degree of accuracy and attention to detail
- Excellent communication skills with a collaborative approach

Why Nisa?
As part of our Nisa team, you'll get all the great benefits, training, and opportunities you'd expect in a large business like Co-op, as well as the close-knit culture and breadth of exposure that comes with working for a much smaller organisation. You'll also get:
- 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services)
- An annual bonus (based on personal and business performance)
- 28 days holiday (rising to 32 with service) plus bank holidays
- A pension with up to 10% employer contributions
- Coaching and training to support your career development
- Hybrid and flexible working options to support your work/life balance
- Wagestream app - giving you access to a percentage of your pay as you earn

Building a diverse working environment
We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing
As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Heffle Court, Heathfield, East Sussex TN21 8DR
• 41 beds - providing nursing, dementia and residential care
• Rated 9.6 out of 10 on Carehome.co.uk
• CQC Rating - Good

About the role

• Housekeeper
• Part Time - 20 hours per week- 2 days per week - Days can be flexible
• £11.44 per hour

What will Aria Care Offer you?

• Blue Light Discount Card
• Holiday & days out discounts
• Long service awards
• Recognition programme
• And much more!

We have an excellent opportunity for a Housekeeper that takes great pride in maintaining high standards of cleanliness and infection prevention control throughout our home. If you take pride in creating a clean and welcoming home for our residents to live in, a housekeeping role at Aria care is for you. Join our team of dedicated care professionals and make a real impact in the lives of those who need it most.

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Aria Care is the perfect place for you.

It would be great to hear from you!

Are you passionate about making a positive impact on mental health in your community? 



Join Grand Pacific Health as a Aboriginal Care Navigator in Young, providing vital support to individuals experiencing mental health challenges.


$5,000 sign on bonus for the successful candidate!

This is an Aboriginal Identified Position - authorised under the S14d of the NSW Anti-Discrimination Act  

About the role


We are seeking an Aboriginal Care Navigator for the Medicare Mental Health Centre (MMHC) in Young. This role works collaboratively with Aboriginal consumers to connect them with services and supports in the community, facilitating person-centred and integrated care.



This position reports to the Service Manager and offers the opportunity to:


Provide practical support through information sharing and education.
Identify and address barriers to access, facilitating warm referrals to ensure consumers receive the right
... Click here to view more detail / apply for Aboriginal Care Navigator, Medicare Mental Health Centre, Young

Are you an experienced Service Technician with an Electrical trade looking for an exciting new opportunity in Tasmania? Due to statewide business growth, we are seeking multiple Field Service Technicians.
About the Opportunity
Our client is a world-leading group of Lifting Businesses, servicing a broad range of clients, including manufacturing and process industries, shipyards, ports and terminals. ...


Are you an experienced Service Technician with an Electrical trade looking for an exciting new opportunity in Tasmania? Due to statewide business growth, we are seeking multiple Field Service Technicians.
About the Opportunity
Our client is a world-leading group of Lifting Businesses, servicing a broad range of clients, including manufacturing and process industries, shipyards, ports and terminals. With continued growth across the state, we have multiple roles available for Field Service Technicians across Tasmania, based from Hobart and the North West Coast. As a
... Click here to view more detail / apply for Field Service Technician ? Tasmania

Royal Nut Company is a family-owned business, dedicated to sourcing, manufacturing, and supplying the highest quality Nuts, Nut Spreads, Dried Fruit, Legumes and Grains, Health Foods, Confectionery, Snack Foods, and Spices.
Royal Nut Company has been supplying the Australian food industry with quality food products for more than 30 years.
Being pioneers in this industry, we have always worked with passion, precision, and dedication to satisfy our customers? needs with the finest quality products. This has allowed us to build many long-term relationships with our valued customers and suppliers.
Our products are sought after by manufacturers, distributors, the finest restaurants, chefs, bakeries, chocolatiers, supermarkets, and health and specialty food stores in Australia and internationally.
About the role:
You will work in an exciting foodie environment, as part of a dynamic and energetic team. At Royal Nut Company your taste buds will be on duty every ... Click here to view more detail / apply for Customer Service Representative

About the role


Join our team in Northam  at  Midalia Steel   in a dual  Customer Service Officer and Store Person   role. With a start time of 10am to 2pm, This position is a permanent part-time role. youll enjoy a flexible schedule, with the potential for additional hours during busy periods and when covering for staff on annual leave. 
Were a safety-first, process-driven team, dedicated to delivering top-notch service while working closely with our customers to help build and shape the future of our country. If youre looking for a role where you can contribute and grow in a supportive environment, this is the opportunity for you!
Day to day you will:

Assist customers as required
Complete data entry, invoicing and receipt of stock









... Click here to view more detail / apply for Customer Service Representative / Storeperson