Total 4 Customer Service job vacancies in Kings Bay, Georgia

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Service Centers Atlanta Accounts Management

The following are the duties of this position at the full working level.

• Distributes, balances, monitors and reports on workload in accordance with established workflow or job specialization. Assures equitable distribution among employees and timely accomplishment of assigned work load.
• Amends or rejects work not meeting established standards and refers to supervisor any problems on meeting performance standards.
• Maintains current knowledge of procedures, policies and directives; answers questions; and provides both classroom and OJT instruction to employees.
• Resolves simple informal complaints, refers others to supervisor; reports on performance, progress and training needs of employees and on disciplinary problems.
• Performs administrative duties in the absence of the manager.

Functions as a Warehouse Worker in the Food Service Department at the Bureau of Prisons (BOP) federal correctional facility.

Responsible for supervising inmate workers who receive, store, and issue a wide variety of supplies, material, equipment and commodities required in the operation of the Food Service Department.

Responsible for clerical, Funds Control, Time and Attendance and budgeting duties as assigned by the Food Service Administrator and is expected to apply a working knowledge of policies and procedures as related to this office and the food service aspect of the institution.

Responsible for delivery follow-up on outstanding purchase orders placed with commercial vendors.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staffs correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

• Research a variety of legal documents to make recommendations to attorneys.
• Summarize comparative legal data to examine and evaluate deficiencies.
• Keep abreast of legislative developments, judicial decisions, and/or opinions to addresses policy concerns.
• Provide technical oversight, consultation, advisory and assistance to subordinate paralegals.
• Ensure paralegal, administrative, and support staff are trained and certified in accordance with professional legal standards.

The Surgical Specialty Care Staff Registered Nurse (RN) is responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse's obligation to provide optimal specialty care. In this first year, the novice is "taught about situations in terms of objective attributes and other measurable parameters of a patient's condition, features of the task world that c an be recognized without situational experience. While a novice brings principles and theory, context-dependent judgments and skill can only be acquired in real situations" (Benner). The focus is on individual growth and development in practice with increased levels of self-direction. This nurse provides patient care, care coordination, health promotion, health education and coaching on wellness, disease prevention, and chronic care management. Ability to formulate a plan of care based on nursing assessments and Veteran goals of care. Seeks guidance on how to improve care provided to patients and families. Delegates elements of care to the appropriate individual based upon assessed needs, condition, and safety of the patient. The nurse brings principles and theory with limited application of critical thinking skills.

The Surgical Specialty clinics require specialized nursing care and evaluation depending on services provided. The RN is responsible for the surgical and non-surgical patient care while utilizing all aspects of the nursing process and works in collaboration with the care coordinators, providers, residents, surgical technicians, and nurse manager. The RN systematically assess the health status of individuals and documents related health data in accordance with institutional policy providing pre, intra, and post procedure care. Additionally, the RN provides education to patients, families, significant others, and/or caregivers. The RN may be required to provide post-op care, wound care, or any other nursing interventions as permitted by governing licensing authorities and/or the Veterans Health Administration.

The Surgical Specialty RN is required to train and maintain competency in set-up and break down of minor procedures. The RN will float to other surgical specialty areas as needed and is required to have basic knowledge and competency in that area (to include: GYN and Procedures, Orthopedics, ENT, and Urology/GU Clinics). The RN will enter orders for labs, supplies, and prosthetic items as permitted by nursing protocols/policies. The Surgical Specialty RN performs initial triage of walk-in patients to the clinical area that may need urgent or post-operative care on a daily basis. The RN will determine if the patient requires further intervention with provider support, to improve same day access. The clinic RN will administer medications, perform treatments according to policy and observes for changes in the patient's condition from ordered medications/treatments and reports said changes immediately. The clinic RN must possess the ability to recognize urgent/emergent care situations and perform appropriate interventions. The RN must complete phone calls and secure messages within 24-48 hours and reviews alters throughout clinic hours and resolve promptly, and ensure the clinic has an efficient flow and education to team members to meet clinic/patient needs. This RN must also understand tele-health medicine to include VVC, CVT, SM and its equipment and quality monitors as assigned by nursing leadership.

Responsible for participating within unit based and/or organizational level Shared Governance councils, utilizing clinical expertise, evidence-based practice, and knowledge to assist with finding solutions to problems or issues to improve the quality care provided to our veterans.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday, Tuesday, one Thursday every two weeks (Preferred 5 days per Pay Period)
Compressed/Flexible: This position potentially requires flexibility in schedule and assignments. (We require to float to multiple Specialty Clinics)
Telework: Not Authorized
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized