Total 717 Customer Service job vacancies in Ipswich, Suffolk, IP3 9SJ

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Senior Care Assistant.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately
Proven ability to lead and supervise others
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours. Click apply now.

Support Worker

East Ipswich

Permanent, full time (37.5 hpw)

Pay £12 per hour (salary £23,464 per annum) plus Sleep In payment of £50 per shift and great benefits including Health Cash Plan

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex mental health may also have a substance misuse issue and/or a mild learning disability needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

Typical day as our Support Worker

• Starting the day with a cuppa and handover from colleagues, catching up on any changes since you were last on shift and the tasks/ support planned for the day ahead.
• You will be supporting customer with their identified support needs such as helping with cleaning, paying their rent/ bills, accompanying to community activity or appointment, or you could be supporting customers to learn and regain skills with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving on to independent accommodation when they are able.
• You might be arranging an in-house cooking group, BBQ or activity in the community such as a trip to Felixstowe for fish and chips.
• Supporting customers at times of distress and being resilient to support them
• Contributing to risk assessments, support planning, goal setting and regular reviews.
• Contributing to the maintenance of the property, reporting repairs and Health and safety requirements.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the Top Ten Great Places to Work in the UK!

You bring

• Passion to support our customers to live their best life, working together as a team with an eye for detail
• Experience of supporting others, you may have worked in Supporting/ housing environment before or have experience of supporting others such as family members who have experienced mental health issues
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
• Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs
• Have a positive attitude with a solution focused approach
• Able to use technology to update support plans, complete online learning and to collaborate with colleagues.

Our team

You’ll join our Manager Elle, who’s been with us at Home Group for six years, and is a true example of Grow Our Own as she’s been promoted to our Manager. When she’s not at work, you’ll normally find her with her head in a book or with her yappy Yorkie, Lottie! You’ll also join our Ipswich Cluster team who are super passionate about what we do! We’re a supportive bunch and like to have a good laugh and get together for lunch. There's nothing like a Greggs sausage roll or team cake!!!

Job details

• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Work pattern is a 4 week rolling rota, where you take your turn to work sleep ins and weekends.
• Although there are times you’ll lone work, we often have other colleagues on shift in the service or as part of our wider cluster services and an out of hours on call in the event of an emergency should you need some assistance.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Support Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk .

Proud member of the Disability Confident employer scheme

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

For full details of the responsibilities and duties of this role please see the attached job description.

Join Our Bighearted Team as a Lifestyles Assistant at Hallmark Luxury Care Homes and Help Our Residents Thrive!

Position: Lifestyles Assistant
Location: Bucklesham Grange Care Home
Type: Bank
Salary: £12.00

At Hallmark Luxury Care Homes, we cherish every moment and are dedicated to providing exceptional care that supports residents in living each day to the fullest. Since our inception in 1997, we've celebrated the privilege of aging and embraced it with open arms. As a family-run provider, our care revolves around family values, nurturing relationships, and delivering outstanding care across all our homes in England and Wales. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay and the highest quality care available.

About the Role:

Are you passionate about creating a vibrant and welcoming environment for others? As a Lifestyles Assistant at Hallmark Luxury Care Homes, you'll play a crucial role in providing stimulating experiences for our residents, ensuring they receive the exceptional care and support they deserve. We are committed to fostering warm and inviting atmospheres filled with enriching events and activities. As a Lifestyles Assistant, you'll be instrumental in bringing this vision to life by planning and facilitating engaging activities that promote physical, mental, and emotional well-being. This rewarding position offers you the chance to make a meaningful difference in the lives of our residents every day.

About You:

Qualifications aren't necessary to become a Lifestyles Assistant with us, but previous experience in a similar environment would be advantageous. Above all, we're looking for individuals who are personable, compassionate, and genuinely interested in connecting with our residents and their families. If you possess these qualities, we'll provide you with ample opportunities to further develop your skills through tailored courses designed to boost your confidence in every aspect of your role.

Reap the Rewards:

Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:

Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.
At Hallmark Luxury Care Homes, we believe in the power of hospitality to enhance the lives of our residents. By joining our team, you become part of our bighearted community, where you'll receive the support and encouragement you need to thrive in your role. If you're ready to make a positive impact and create meaningful connections with our residents, we invite you to apply and become a valued team member!

Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and the workplace and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team on 01277 314191 or send an email to Recruitment@hallmarkcarehomes.co.uk.

Care Home Support Worker – Eye, Suffolk

Pay: £12.50 per hour

Contract: Permanent

Shift: Mixed day and night shifts

Full and Part-time Positions Available

About the role
As a Support Worker, you’ll join a passionate team dedicated to delivering exceptional care. You’ll empower residents to live with dignity and independence, providing personalised support in all aspects of their daily lives. From assisting with personal care to encouraging their hobbies and interests, you'll play a key role in creating a vibrant and supportive atmosphere. With your help, we ensure our residents receive the highest standard of care in every moment, making each day fulfilling and meaningful.

Reports to: Nurse/Senior Support Worker

Key duties and responsibilities
• Assisting residents with daily personal care, such as washing, dressing, and mobility support.
• Supporting residents with meal preparation and ensuring dietary needs are met.
• Monitoring and reporting changes in residents' health or wellbeing to senior staff.
• Encouraging social interaction and participation in activities to enhance their quality of life.

Skills and attributes
• A caring and patient nature.
• Excellent communication skills.
• The ability to work well under pressure.
• Previous experience as a carer is preferred, but not essential.

Benefits
• Comprehensive induction and training programme
• Opportunities for career development and progression
• Employee Assistance Programme
• Blue Light Card Scheme – enrolment fee reimbursed, offering discounts on holidays, days out, and more
• Refer a Friend scheme – earn up to £500* for successful referrals
• Full DBS disclosure paid by the employer
• Free uniform provided
• Enhanced pay rates for bank holidays
• Paid breaks – we pay for your breaks during working hours
• Full and part-time positions available, with flexible working hours (including weekends and bank holidays)
• The role is either part-time or full-time – your working hours are flexible and may include weekends and bank holidays, as required.

For more information, please contact Emma at Minerva Recruitment:
Telephone: 01206 584170

Care Home Support Worker – Hadleigh, Suffolk

Pay: £12 per hour

Contract: Permanent

Shift: Mixed day shifts (Weekdays/Weekends)

About the Role
We are looking for a compassionate Care Home Support Worker to join our dedicated team. In this role, you will help maintain the personal care needs of our residents, ensuring their dignity and promoting their independence at all times. You will contribute to the high standards of care in our home, participating in day-to-day activities and supporting our residents with kindness and respect.

Reports to: Nurse / Senior Support Worker

Skills and Attributes
• A caring and patient nature
• Excellent communication skills
• Ability to work well under pressure
• Previous experience as a carer is preferred but not essential

Please note that candidates must be able to drive as the care home is remote with little to no public transport.

Benefits
• Comprehensive induction and training programme
• Opportunities for career development and progression
• Employee Assistance Programme
• Blue Light Card Scheme – enrolment fee reimbursed, offering discounts on holidays, days out, and more
• Refer a Friend scheme – earn up to £500* for successful referrals
• Full DBS disclosure paid by the employer
• Free uniform provided
• Enhanced pay rates for bank holidays
• Paid breaks – we pay for your breaks during working hours
• Full and part-time positions available, with flexible working hours (including weekends and bank holidays)
• The role is either part-time or full-time – your working hours are flexible and may include weekends and bank holidays, as required.


For more information, please contact Emma at Minerva Recruitment:
Telephone: 01206 584170

This role outline serves to provide an illustrative example of the duties and responsibilities you may be expected to undertake during the course of your normal duties. It is not an exhaustive list and you will therefore be required to undertake other responsibilities and duties that are considered to be commensurate with the band. To data input and maintain information on computerised databases or systems (ie. SystmOne, ICE, MS Office etc.) Assist senior staff with the ongoing assessment and observation of service users and provide timely and appropriate feedback Assist in the risk assessment of the individual and of the potential hazards in the environment Provide practical support to service users, carers and colleagues Liaise with clinical team members in relation to urgent referrals or other emergencies Adhere to Trust guidelines on confidentiality of patient records at all times Photocopying, filing and maintaining correspondence records as required Report and document incidents as required Will need to have the ability to confidently and sensitively deal with individuals who may sometimes be distressed or upset Book and coordinate initial health assessments for team Take and process meeting minutes Support the clinical multi-disciplinary team with chaperone duties Reception duties in patient and non-patient areas Directing and dealing with incoming or outgoing telephone calls as required and maintain an efficient message system co-ordinating with team members Collating, sorting and distributing incoming and outgoing post Liaise with internal and external parties and agencies as required by the team Ordering of clinical and non-clinical supplies and equipment Keep team diary up to date and manage appointments and meeting and regular commitments as required Liaise with maintenance and facilities departments as required regarding building and general maintenance Be responsive and flexible to service needs and changes across the locality

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

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Job summary
Are you considering a change in your veterinary career?

Are you looking for a career with variety and flexibility in the work you do?

Do you want a role safeguarding standards of animal health and welfare, protecting Great Britain from exotic notifiable diseases?

Many of the skills and competences already acquired in veterinary positions elsewhere will be applicable and valued in veterinary roles within APHA. Why not explore a change, a new veterinary path, one that can have far reaching impacts?

Why not join us and make a difference?

Job description
This veterinary role involves a wide range of work including, but not limited to, the following:

Undertake disease investigations in farm animals and wildlife by conducting post-mortems and diagnostic sampling.
Obtaining relevant history from vets and farmers for investigating disease and to provide data for disease surveillance.
Using laboratory testing for diagnosis or to rule out diseases.
Collating, reporting and discussing findings with veterinary clients, farmers and APHA colleagues.
Providing advice on diseases and making recommendations on disease control and prevention.
Conducting farm visits to investigate for possible new diseases, zoonoses or potential threats to the food chain.
Opportunity to work with other veterinary and industry stakeholders, participate in knowledge exchange and influence standards of animal health and welfare.
Conducting surveillance for notifiable disease, through sampling and gross diagnostic pathology.

NO SPONSORSHIP

If you are resident in the UK, eligible to work without restriction and do not need sponsorship, we would love to hear from you.

Excellent ongoing paid training from day one and throughout your career.
Enhanced pay for working Christmas, Boxing Day, and New Year’s Day
Enhanced overtime rates
Work Place Pension
28 days annual leave (pro rata)
Excellent Induction and regular formal supervision with your line manager.
Casual dress
Referral programme
Eligible for Blue Light Card
When working a full shift, meals are free.

Ashlong House Domiciliary Care is looking for a competent Support Worker to support physically or mentally challenged customers in their everyday lives. The fulfilment and satisfaction that comes with helping others surpasses the challenges of this job. If you are resident in the UK, eligible to work without restriction and do not need sponsorship, we would love to hear from you.
If you are a compassionate, positive person who is not afraid to work hard, then this is a job for you. We expect you to be polite and a good communicator. No experience needed as full training given from day one.
If you have a caring attitude and want to make a difference then come and Join us at our Dom care placements in Ipswich. We believe in looking after both our Service Users and Support Workers to the best of our ability.
Benefits of our Domiciliary Support Workers
PPE provided
Excellent ongoing training from day one
Enhanced pay for working Christmas, Boxing Day and New Years Day
Paid Holiday
Excellent Induction and 6 weekly formal supervision with Line Manager
Company Pension
We take your well-being seriously and provide support to all are Care Workers.
Responsibilities of Domiciliary Support Workers
Our Support Workers support adults with learning disability & mental health conditions in their own homes
Helping with skills development
Medication in compliance with local guidelines
Assisting with Shopping and Activities
Attending medical appointments
A caring attitude and a willingness to make a difference
A desire to see vulnerable people treated with care and respect
Reliability, flexibility, hard working and honesty
Excellent communication and People Skills
Positive and Compassionate Attitude
Committed to Health and Safety
Main Duties of Domiciliary Support Workers
To Support/Care for a set number of Service Users in their own homes.
To record information in documents and service user's files on a daily basis.
To prepare meals and drinks as required and serve meals.
Assist with Personal Care
Provide Emotional Support
Do necessary housekeeping to maintain a clean environment
To commit to follow a training programme in accordance with the National Requirements, and accept responsibility for your professional development