Total 144 Customer Service job vacancies in Harlow, CM20 1QX

Your new school
Hays are recruiting a Part-Time SEN Teaching Assistant / Special Needs Educational Support Worker within the Cwmbran area of Torfaen County for a Special Educational Needs School which caters for pupils aged 16 - 25, the majority of which possess ASD, Asperger's, or a related additional learning need. The role will involve working alongside a fellow Educational Support Worker / Learning Support Assistant, as well as a Teacher / Tutor. The majority of students are aged 16-19 and are very well-behaved. Your role should largely consist of offering both academic and emotional support. The school takes great care in creating a supportive and inclusive environment from the top down, with clear communication between the teaching staff and leadership team. The school are eager to expand their staff team with the introduction of passionate, hardworking, caring, and personable individuals. This is a wonderful opportunity to work within a well-resourced and well-respected educational setting.
Your new role.
The role is confirmed long-term for an immediate start, working 3-4 days a week. Duties relating to this role include but are not limited to:

• Working with small groups of students aged 16-25 with additional learning needs.
• Creating a safe and enjoyable learning environment for children and young people.
• Ensuring that the students are supported, cared for, and engaged throughout the school day.
• Assisting teachers as they implement their lesson plans.
• Working closely as part of a team with other members of the teaching staff.

What you'll need to succeed
To be considered for this role, it is required that you possess at least 40 days of relevant experience over the course of the last 2 - 3 years. Some of the key attributes and skills needed for this role include enthusiasm, calmness, dedication, patience, and the ability to problem-solve effectively when working under pressure.

What you'll get in return
This is an opportunity to work with a fantastic and ambitious SEN educational setting in Torfaen County which prides itself on providing a safe and supportive learning space for pupils, giving them the best possible opportunity to succeed.
The school has a wonderful teaching staff who are eager to support new members of staff and students alike.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, call us now on +442920 372328 or email me at

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion regarding your career.
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Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Please see the attached Job description and person specification. Available to download at anytime. The post is advertised as a band 3 role subject to the following: successfully completing the care certification within the six month probationary period of employment, during which you will be paid Band 2 or providing a copy of your completed care certificate which has been reviewed during the recruitment process and determined as meeting the accepted standard Upon successful completion (or accepted evidence) of the Care Certification and completion of the probationary period of employment, you will be promoted to NHS AFC Band 3. Failure to complete the Care Certification within this timeframe may result in termination of employment.

The following duties will include: To ensure that the ward(s) / areas you are assigned to are cleaned in accordance with the Work Schedule for those ward(s) / areas. This will include vacuuming floors; sweeping, scrubbing and mopping floors; high and low dusting; wiping over and polishing (where applicable) both vertical and horizontal surfaces, mirrors, chairs, bins, sani-bins; cleaning toilets, sinks, baths and showers, fridges, microwaves and others items in the kitchens; defrosting fridges on a regular basis; restocking consumables such as toilet tissue, handtowels, soap; descaling taps; and bins and replacing bin liners. (* Providing they have not been soiled with body fluids). We are looking for individual (s) who can work part hours are available across the working week: Part-time hours (shift pattern as below) Monday 18:00-20:00 Tuesday: Of Wednesday : 18:00-20:00 Thursday: Off Friday : 18:00-20:00 Saturday Off Sunday Off Please see the Job Description and person spec for main duties and responsibilities. For further information please contact us.

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

The SAS doctors at PAH have autonomy and are well supported by the trust. There is democratically elected SAS chair representing all the SAS doctors helping in improving the working conditions and the patient care they provide. The group communicates formally and informally on a regular basis. Mr Farshid Jtehadi , the SAS Chair is contactable by email. The is a dedicated SAS tutor for the trust. The trust fully committed to implement SAS charter, a policy based on the national SAS charter.

If you would like to find out more information about this role, please see the attached job specification.

Location: Harlow

The Role:

We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers.

You will be involved from the moment a carer comes in for their first interview, right the way through their journey with Helping Hands. You will offer coaching and support to new carers while assisting the office team with recruitment, compliance and customer reviews.

Main Responsibilities:

• Ensuring Carers are trained to the highest standard
• Supporting the branch team with auditing and compliance
• Spot checks and supervisions with Care Assistants
• Meetings with customers to review care plans
• Conducting risk assessments

What's in it for you?

If you are an experienced Care Assistant looking for career progression, then this is the role for you. Our Care and Training Practitioners have a varied role, interacting with customers out in the field and supporting the team in the office. Other benefits include:

• 23 days annual leave + Bank Holidays
• Eligibility to apply for a Blue Light Card
• Employee Assistance Programme

PS - did you know that we're the only care company recognised in the UK's Best Places to Work awards, two years in a row?

There's just one question left to ask; are you ready to come and join us?

You will feel valued as aLived Experience Peer Support Worker in our Autism Outreach Service (AOS)within HCRG Care Group, receiving access to exclusive rewards and benefits including- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise The pride of working for an organisation committed to the highest clinical and quality standards- with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission The Ideal Candidate Essential Own personal lived experience of Autism / neurodiversity and willingness to positively share own life experiences. Excellent communication skills with autistic adults. Able to tell your story in a meaningful way An understanding and belief in the importance of positive mental wellbeing. Ability to demonstrate empathy, compassion and patience Planning, organisational and time management skills. Ability and commitment to working in an inclusive team focused way. An ability to act calmly and to resond professionally to distress, disturbance and unpredictability Active personal commitment to continuing professional development. Driving licence and access to vehicle for work purposes Desirable Level 3 in health & social care or equivalent experience. Experience of working or volunteering with neurodivergent individuals and/or people with mental health problems. Awareness of community resources and service user groups Experience of working in a community capacity role/peer support role. Demonstrable record of good working practice with autistic adults, having a positive impact on their lives and meeting their needs . Experience in actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting (paid or unpaid). Please see attached Job Description for full Personal Specification.

Junior Medical cover for Critical Care is provided by dedicated senior (Registrar) and junior (Senior House Officer) medical doctors working in 1:8 rota. There are 3 non-consultant level doctors in the CCC day and night. Registrars are expected to have proficiency in performing intubation and inserting invasive lines. There will be additional foundation year and internal medical trainee doctors on training in ICM. Furthermore, all locally employed doctors are given the same training and development opportunities as national trainees, and this includes provision of an educational supervisor, and an annual study leave budget.

We are seeking to recruit a Trust Doctor to our Critical Care team who will work as part of a team of eight Trust Doctors.

You will get to work in a modern purpose built facility with modern and spacious operating theatres housing state of the art anaesthetic delivery and monitoring equipment.

This is a full time post and is covered by the Medical and Dental Staff Terms and Conditions of Service. You will be assigned a named Educational Supervisor and study leave budget. All successful candidates are strongly encouraged to maintain Log book. CCC has links with the Academic Departments of Anaesthesia and participation in on-going research will be encouraged.



Some of the main duties are:


1. Review and offer clinical input to critically ill patients on Critical Care complex.
2. Participate in daily morning and evening ward rounds along with a consultant
3. Review and treat the new referrals to Critical Care from Emergency department and wards, attend cardiac arrest calls.
4. Maintain accurate patient documentation via electronic patient record system called Acubase.
5. Liaise with the on-call critical Care consultant whenever required and follow the clinical advice given within expertise



The Critical Care Complex (CCC) is a purpose built modern General Intensive care unit with 20 beds. All beds in the Critical Care Complex are equipped with full monitoring facilities and central monitoring stations. Critical Care Complex admits around 1000 patients per year. Approximately 80-90% of these patients have underlying medical diagnoses and remaining are surgical patients. The case mix is excellent and is one of the best in London.



Multidisciplinary team lead by critical care consultants provides the care for the unit. Eight consultants share the ultimate responsibility of the patients and have admitting rights to the unit. There are 2 consultants during the day time) and a consultant during out of hours.

Junior Medical cover for Critical Care is provided by dedicated senior (Registrar) and junior (Senior House Officer) medical doctors working in 1:8 rota. There are 3 non-consultant level doctors in the CCC day and night. Registrars are expected to have proficiency in performing intubation and inserting invasive lines. There will be additional foundation year and internal medical trainee doctors on training in ICM.

Junior Medical cover for Critical Care is provided by dedicated senior (Registrar) and junior (Senior House Officer) medical doctors working in 1:8 rota. There are 3 non-consultant level doctors in the CCC day and night. Registrars are expected to have proficiency in performing intubation and inserting invasive lines. There will be additional foundation year and internal medical trainee doctors on training in ICM. Furthermore, all locally employed doctors are given the same training and development opportunities as national trainees, and this includes provision of an educational supervisor, and an annual study leave budget.


This advert closes on Tuesday 1 Oct 2024

To work alongside and support other hospice services and external agencies. Receiving all external referrals and collating information. This includes contact with the referrer, requesting clinical reports, MDT information, consultations and consulting supporting professionals. To be the leading response to self-referrals/enquiries via telephone or other hospice services. Lead future FCS clinics within the hospice completing face-to-face assessment of needs following referral. Contacting service users, exploring needs, concerns, and expectations directly. Providing advice and support to the service user, ensuring they feel informed, listened to, and supported. Receiving all referral enquires, providing information and guidance upon accessing St Clare Hospice services or signposting to other agencies if appropriate. Supporting members of the volunteer sector when accessing services. To attend and when required Chair the daily triage outcome meeting contributing to the smooth transition of referrals to services and a holistic view of needs. Maintain accurate nursing records via IT solutions in line with St Clare policies and within the guidelines laid down by the NMC. Participate within the allocation of IPU beds within the triage outcome meeting. To recognise urgent situations and escalate these appropriately to a member of the SPCT in a timely manner ensuring patient safety. To appreciate and respect a persons individuality, independence, and rights. Work proactively to maintain effective communication and demonstrating the values of the hospice. To be accountable for own professional actions in accordance with health and safety policies and adhere to fire regulations maintaining own personal safety accordingly. Attend meetings as required as a representative for First Contact Service. To be aware of own emotional needs, relating to the palliative care environment and how to meet them. Training and Education: To take responsibility for own ongoing education and professional development. To support and participate in the education of colleagues within the referral process and promotion of services to both internal and external colleagues. Support and mentor new staff members and students. Develop training resources for mandatory and sessional training modules as required. Act as role model to other staff members enabling a shadowing process as relevant. Actively participate in quality improvement, clinical audit, and research as a means of monitoring and improving standards of care.

Key Responsibilities Patient Flow Management: Assist with the coordination and management of Patient Flow Manager to ensure timely and efficient patient & clinic movement through the system. Collaborate with nursing staff to optimise scheduling and reduce discrepancies. Kiosk Support and Promotion: Increase kiosk usage by guiding and educating patients on the use of self-service kiosks for check-ins, appointment scheduling, and other related services. Provide hands-on support to patients using the kiosks, ensuring a positive and seamless experience. Address any technical issues with kiosks, liaising with the IT department for prompt resolutions. Virtual Reception Services: Assist patients via virtual reception platforms, handling enquiries, managing appointments, and offering guidance on accessing online services. Maintain high standards of professionalism and patient care in all virtual interactions. Administrative Support: Provide comprehensive administrative assistance to the Outpatients department, including data entry, filing, and maintaining patient records. Respond to telephone and face-to-face queries with professionalism and courtesy, ensuring prompt resolution of patient concerns. Prepare and distribute correspondence, reports, and other documents as required by the department. Reception and Outcome Duties: Cover reception duties as required, managing patient check-ins, appointment bookings, and directing patients to the appropriate services. Support outcome processing by updating patient records, coordinating follow-up appointments, and ensuring accurate documentation of referrals. Administrative Support for Meetings: Organise and coordinate departmental meetings, including scheduling, preparing agendas, and distributing relevant materials. Take accurate minutes during meetings, ensuring that action points are clearly documented and followed up on. Assist in preparing presentations and reports for meetings as required. Diary Management: Manage the diaries of key operational individuals, scheduling meetings, appointments, and other engagements to optimise their time. Coordinate across departments to ensure that all relevant parties are informed and that schedules are aligned. Event Planning and Coordination: Arrange and coordinate departmental events, including training sessions, workshops, and team-building activities. Manage logistics for events, including venue booking, catering, and communication with participants

To support Trust staff in the use of the eRostering system, providing expert advice, guidance and solutions to enhance the use of the software. To ensure that the system is fully and accurately maintained so that it meets the needs of the Trust, and provides efficient, cost effective and safe rosters in line with Trust policies. To support ongoing improvements in the eRostering service. To provide admin support for the training managements operations and the implementation in general.

Apprentice Blurb for Band 4 Workforce Information Systems - e-Rostering Admin to be added to job overview please We are seeking to appoint an experienced, dynamic person with a great work ethic and excellent interpersonal & communication skills to the role of a Band 4 e-Rostering Support Administrator position



Apprenticeships are designed to give talented people an opportunity to gain a nationally recognized qualification while completing on the job training. You will be supported to learn and develop the knowledge, skills and behaviours you need to perform in the job role. You will also have study time allocated within your working hours to gain your qualification.



For this role you will undertake a 22-month development programme as an Improvement Practitioner within eRostering, through work-based learning and by attending regular training sessions. Successfully completing the training programme and qualification will lead to an Advanced Apprenticeship Level 3.



This position is offered on a fixed term contract with the opportunity to become permanent once the qualification is successfully completed and achieved.



Please note

Apprenticeships do require candidates to be resident in the UK for at least 3 years at the start of their apprenticeship.

Please be advised if you already hold a relevant qualification in this subject area ( in Improvement) at this level or higher you are not eligible to apply for this role.

The post holder will be responsible for providing a high-quality administration support to departments; designing and building electronic rosters as well as delivering formal and ad-hoc training on the system. The role will involve supporting implementation of eRostering, namely coordination of roster building and implementation with clinical and non-clinical teams. The post holder will act as the initial point of contact and support for end-users within the Trust and will be responsible for undertaking various administrative duties to support the divisions by providing advice, collating information and producing reports.

North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George’s University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospitalhere
• To support Trust staff in the use of the eRostering system, providing expert advice, guidance and solutions to enhance the use of the software.
• To ensure that the system is fully and accurately maintained so that it meets the needs of the Trust, and provides efficient, cost effective and safe rosters in line with Trust policies.
• To support ongoing improvements in the eRostering service.
• To provide admin support for the training management’s operations and the implementation in general.


This advert closes on Thursday 19 Sep 2024