Total 329 Customer Service job vacancies in Fort Leonard Wood, Missouri

• Utilize supply and logistic support systems for standard requisitioning, stock, storing, records and issuing procedures.
• Verify and record serial numbers upon receipt of goods, bar codes items.
• Assure school support requirements are prepared, edited, and submitted to the Area Director's office for the purchase of supplies and equipment.
• Serve as property custodian maintaining a perpetual inventory of non-expendable property and supply records for durable items in the school.
• Assist Area and District personnel with physical security inspections to ensure adequate security measures are in place and adhered to.
• Assure all supply transactions are recorded in an automated system and that copies of documents are file appropriately to maintain an adequate automated and hard-copy audit trail.
• Set or revise stock levels for authorized items available through the supply system.
• Assist in monitoring the school safety and security programs to ensure compliance with program requirements of DoDEA and the supporting military installation.

• Advise senior staff regarding technical military and/or civilian annual evaluations and awards.
• Work efficiently to resolve conflicts and provide alternative means as needed.
• Process various personnel actions for military personnel using an automated Human Resource database.
• Prepare written correspondence (read ahead, briefing charts, etc.) for the Command Group.
• Prepare administrative Standing Operating Procedures (SOP), develop internal policies, procedures and ensures compliance through contact with Brigade staff members.
• Coordinate travel arrangements and process travel documents using an automated travel system for the organization.
• Check office information systems daily for incoming documents to ensure proper dissemination is made or action taken, as required.

• Set up and maintain beverage line during meals to include coffee, soda, juice, milk, and ice cream dispensers.
• Serve food in cafeteria and replenish food in self service areas.
• Set in place grab and go merchandise to include soda, juice, milk, chips, fruit, salads, ice cream novelties, and sandwiches.
• Manually or using mechanical equipment, wash heavy pots and pans, dishes, trays, and service ware from the kitchen, dining room, catering functions and patient care units.
• Disassemble trays returned from dining area and dispose of waste in accordance with established safety and sanitation procedures.
• Serve as a cashier, operating the Point-of-Sale cash register system, collecting cash from customers, making exact change, and safeguarding cash according to established procedures.
• Portion and garnish desserts using portion control principles and maintains dessert bar serving area.
• Clean and sanitize dish room and pot and pan areas to include countertops, dishwashing machine, dish racks, tray return, scrapping sinks floors, and pot and pan machine.

• Reviews, analyzes, and interprets the Foreign Clearance Guide and documents submitted to determine eligibility and type of passport is authorized and determine VISA entry requirements for foreign countries.
• Examines evidence of citizenship submitted with applications to determine and judge authenticity in relation to the requirements of law, regulation, and procedure for the issuance of passports and VISAs.
• Plans, coordinates, and supports VISA/Passport acceptance for large-scale deployments.
• Manages and oversees a mail room operation that accepts/ships over 41,000 packages, annually.
• Assists with processing applications for Flag/General Officers, SESs and other high-level officials that may require expedite service and other cases requiring special controls.
• Plans, oversees, assigns, and evaluates of the work of subordinates.

John J. Pershing is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans.

One position available for Poplar Bluff or West Plains location.

Major Duties and Responsibilities:

GS-9

a. Identifying behaviors or symptoms of abuse, neglect, or exploitation
b. Providing education on advance directives and advanced care planning
c. Providing social work case management
d. Acting as an advocate with appropriate VA and community service providers/agencies when it serves the best interest of the Veteran and family members/caregiver
e. Assessing the psychosocial functioning and needs of Veterans and their family members identifying the Veteran's strengths, weaknesses, coping skills and psychosocial acuity, in collaboration with the Veteran, family, and interdisciplinary treatment teams
f. Maintaining a current network of internal and external resources to educate the Veteran and/or family members/caregivers and assist with the appropriate referrals.

GS-11

a. Assessing and documenting identified behaviors or symptoms of abuse, neglect, exploitation and/or intimate partner violence; use of clinical social work skills and knowledge to maintain Veteran privacy and confidentiality per policies, handbooks, or directives; and acts as an advocate with appropriate VA and community service providers and agencies when it serves the best interest of the Veteran and family members/caregiver.
b. Independently assesses the psychosocial functioning and needs of Veterans and their family members, identifying the Veteran's strengths, weaknesses, coping skills, and psychosocial acuity. In collaboration with the Veteran, family/caregiver, and interdisciplinary treatment team, the social worker facilitates the delivery of health care services. The social worker identifies family/caregiver stressors, conducts assessment, and provides specific interventions.
c. The incumbent provides case management and care coordination to facilitate appropriate delivery of health care services, incorporates complex multiple causation in differential diagnosis and treatment of Veterans, including making psychosocial and psychiatric diagnoses within approved clinical privileges or scope of practice.
d. The social worker links the Veteran with services, resources, and opportunities, to maximize the Veteran's independence, health, and well-being.
e. The social worker conducts timely assessment of at-risk Veterans in crisis to identify immediate needs, evaluate risk, and initiate safety plan as appropriate.
f. The social worker provides interventions independently with Veterans and their families/caregivers who are experiencing a wide range of complicated medical, behavioral health, financial, legal, and psychosocial problems. They provide a range of interventions and treatment modalities which may include individual, group, and/or family counseling or psychotherapy. They independently formulate and implement a treatment plan including measurable, achievable goals identifying the Veterans' needs, strengths, weaknesses, coping skills, and psychosocial acuity.
g. Social workers serve on committees, work groups, and task forces at the facility and VISN level or in the community. They provide subject matter consultation to colleagues and students on the psychosocial treatment of Veterans offering professional opinions based on experience, expertise, and role modeling effective social work practice skills.
h. The social worker establishes and maintains ongoing education programs for Veterans, community agencies, students, and staff, to facilitate understanding of social work interventions specific to the Veteran/Military population. The Social Worker will document social work interventions and activities in patient's clinical record utilizing the Electronic Health Record and ensure appropriate hand off when transferring of patient care.

Work Schedule: M-F 8:00am-4:30pm
Telework: Ad-hoc
Virtual: This is not a virtual position.
Functional Statement #:00000

The Nurse Manager for Specialty Care at the Cape Girardeau HCC, provides direct supervision and oversight of daily operations, resources, and personnel within the specialty care, physical therapy and outpatient procedure services. Responsibilities include planning, organizing, directing, controlling and evaluating services and outcomes; daily attention to complex personnel management problems; participation in decision making deliberations; and providing guidance and direction for the development and implementation of established standards of nursing practice.

The Nurse Manager reports directly to the Chief Nurse and is responsible for the management and evaluation of nursing care and supervision of assigned nursing personnel. The Nurse Manager ensures that sufficient qualified staff are available on a daily basis to meet the needs of Veterans. Nurse Manager provides leadership, supervision, and direction to nursing staff.

Additional duties Include, but are not limited to:

• Developing time schedules,
• Completion of performance evaluations
• Initiating and/or recommending disciplinary actions
• Development of performance improvement plans
• Ensure customer service and patient satisfaction matrices are met
• Safeguard patient and employee safety
• Ensure accreditation and regulatory standards are followed.
• Actively develop and manage collaborative partnerships with physicians and other clinicians.
• Exemplify the ICARE values: Integrity, Commitment, Advocacy, Respect, and Excellence.

• Performs analysis, evaluation and oversight of all aspects of the planning, programming, budgeting and execution of major Project Management (PM) programs.
• Uses knowledge of administrative, acquisition, program and budgetary laws, policies, regulations, and precedents to review and evaluate date pertaining to the budgets for substantive programs and to provide expert guidance and advice to management.
• Serves as expert planner, analyst, and advisor to the PEO/PM on program cost analysis, annual/multi-year and long-range fiscal/program planning, contractual, and/or commercial issues for key agency programs.
• Recommends reprogramming of funds, as necessary, to accommodate newly assigned functions or program restructuring, anticipating future problems, or issues that may develop.
• Serves as a senior analyst performing a wide variety of budget functions involving the formulation, justification, and/or execution of budgets that support overall operations or major substantive programs or projects in the PEO/PM.
• Establishes schedules for planning, coordination and accomplishment of work to facilitate the acquisition and/or work process.

• Receive patients, visitors, and telephone calls; refers calls to appropriate staff; escorts patients into treatment areas, as needed.
• Answers routine medical, personnel, and administrative inquiries; and confirms eligibility; maintains patient logs.
• Retrieve and file medical records.
• Type correspondence, memorandums, and reports. Ensure proper format, spelling, punctuation, and medical terminology is used in all correspondence and record documentation.

• Monitors all phases of assigned contracts from inception to completion.
• Prepares Performance Work Statements, Statements of Work and associated contract documents and ensures that contract packages are complete with all documentation as in accordance with governing regulations.
• Coordinates the provisions of various service and requirement contracts and verifies invoices for payment of funds to the vendors.
• Performs a variety of activities relating to the preparation and coordination of documentation and provides other special program support related activities.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Licensed Practical Nurse - vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-LPN-Career-Flyer.pdf

Practices within Patient Care Services for Primary Care Services of Montana VA Healthcare System at Fort Harrison Ambulatory Care and/or CBOCs and supports the mission and vision of Patient Care Services and the Healthcare System. The PACT LPN serves adult and elderly Veterans needing Primary Care Services.

Provides full range of practical nursing care for primary care; provides effective education to patients and/or family members in relation to medication, and/or prescribed treatment regimes; interacts with patients, family members, professional and other supportive personnel involved in delivery of patient care; prepares, administers, and appropriately documents actions taken specific to commonly prescribed oral, topical, subcutaneous, intramuscular, and intravenous medications as permitted by approved local policy; documents all observations, treatments, and nursing care provided in the computer record; recognizes the need for and to institute emergency measures, when indicated, promptly seeking assistance of RN, Licensed Independent Practitioner, or MD, and assists in de-escalation of patients as needed; recognizes and responds to breakage/malfunction of equipment, safety hazards, and supply deficiencies; assists in maintaining a safe and therapeutic patient environment.

An integral role in PACT, the LPN will function as a nursing team member within the scope of practice determined by licensure and Healthcare System policy and procedure standards. He/she uses standardized procedures in the observation and care of the ill and provides health promotion and patient teaching under the supervision of a Registered Nurse.

The PACT LPN is responsible for observing, recording, changes in patient's condition as well as assisting in the development and revision of the patient driven holistic plan of care.

Demonstrates active collaboration and communication with the Teamlet (Patient, Primary Care Provider, RN Care Manager, Medical Support Assistant), and the larger team (family/caregiver, internal and community-based services, ancillary services, and other disciplines involved in providing care to the patient.

Work Schedule: Monday-Friday 8:00am-4:30pm
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases.
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 52837-A, 52838-A, 52839-A & 52840-A
Permanent Change of Station (PCS): Not Authorized

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Licensed Practical Nurse - vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-LPN-Career-Flyer.pdf

Practices within Patient Care Services for Primary Care Services of Montana VA Healthcare System at Fort Harrison Ambulatory Care and/or CBOCs and supports the mission and vision of Patient Care Services and the Healthcare System. The PACT LPN serves adult and elderly Veterans needing Primary Care Services.

Provides full range of practical nursing care for primary care; provides effective education to patients and/or family members in relation to medication, and/or prescribed treatment regimes; interacts with patients, family members, professional and other supportive personnel involved in delivery of patient care; prepares, administers, and appropriately documents actions taken specific to commonly prescribed oral, topical, subcutaneous, intramuscular, and intravenous medications as permitted by approved local policy; documents all observations, treatments, and nursing care provided in the computer record; recognizes the need for and to institute emergency measures, when indicated, promptly seeking assistance of RN, Licensed Independent Practitioner, or MD, and assists in de-escalation of patients as needed; recognizes and responds to breakage/malfunction of equipment, safety hazards, and supply deficiencies; assists in maintaining a safe and therapeutic patient environment.

An integral role in PACT, the LPN will function as a nursing team member within the scope of practice determined by licensure and Healthcare System policy and procedure standards. He/she uses standardized procedures in the observation and care of the ill and provides health promotion and patient teaching under the supervision of a Registered Nurse.

The PACT LPN is responsible for observing, recording, changes in patient's condition as well as assisting in the development and revision of the patient driven holistic plan of care.

Demonstrates active collaboration and communication with the Teamlet (Patient, Primary Care Provider, RN Care Manager, Medical Support Assistant), and the larger team (family/caregiver, internal and community-based services, ancillary services, and other disciplines involved in providing care to the patient.

Work Schedule: Monday-Friday 8:00am-4:30pm
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 52837-A, 52838-A, 52839-A & 52840-A
Permanent Change of Station (PCS): Not Authorized

• Serves as the clinic Veterinarian performing wellness appointments on a population of privately-owned animals and advising owners on proper immunizations and disease prevention.
• Examine animals, treat diseases and injuries, conduct surgeries. Perform administrative duties such as maintaining legal medical health records.
• Collect body tissue, feces, blood, urine, and other body fluids for examination and diagnostic testing.
• Performs and interprets laboratory findings. Issues health certificates.
• Provides direction and oversight to Animal Health Assistants with regards to veterinary nursing skills, veterinary medical standards, and animal care.

- Set up assigned station with the correct supplies and food items
- Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates
- Break down and clean the station when assigned
- Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary
- Return soiled trays and dishes to the dish room
- Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian
- Prepare beverages according to the number of servings required
- Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities
- Sort, wash, peel and cut cold foods using knives or other equipment
- Provide assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes
- Prepare uncooked food items, such as sandwich spread and salad dressings
- Operate and break down and clean all equipment assigned to food service and related areas
- Portion food items into standard serving sizes using the proper utensils and specified dishware
- Prepare boxed/to go meals
- Select and place correct items on patient trays
- Read and interpret a regular or modified menu, individual diet cards, tray tickets or patient selections
- Identify obvious discrepancies between the prescribed diets and the food items designated by the menu
- Decide what food items to serve for the most common diets
- Perform heavy-duty cleaning tasks throughout the food service and related areas
- Separate food waste, trash/recyclables from dishes, glasses and silverware
- Unload food/tray delivery carts
- Store sanitized dishes, glasses and silverware
- Scrape, soak, scour, and scrub cookware and utensils
- Move garbage cans when collecting and transferring trash from the work area to the disposal area
- Other duties as assigned to meet the needs of the Medical Center

Work Schedule: Full-Time; 05:30 AM-2:00 PM

Position Description Title/PD#: Food Service Worker/PD99920S

Physical Requirements: Wage Grade 3 Food Service Workers perform work requiring light to moderate physical effort. They may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. They are subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. May be required to work on ladders and use powered cleaning equipment. They frequently lift or move objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others. The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

The major duties of the Economist position include, but are not limited to, the following:

• Perform as a technical expert in nonmarket valuation and input-output modeling
• Manage projects for economic protocols and analyses
• Conduct technical writing/reporting/documentation of economics data results
• Apply policy regarding Federal statutes and regulations for required economic analyses
• Apply research methods, analytical techniques, and peer-review processes in economics.