Total 316 Customer Service job vacancies in Fort Leonard Wood, Missouri

SPECIALTY CARE: OUTPATIENT STAFF REGISTERED NURSE

General Description of Assigned Duties: Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Administers medications and procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service programs.

Functions or Scope of Assigned Duties: The Specialty Care Outpatient Staff Registered Nurse (RN) is responsible for providing competent, evidence-based specialty care to assigned patients and oversight of licensed vocational nurses/nursing assistants, as appropriate to the clinic setting. This nurse provides patient care, care coordination, health promotion, health education and coaching on wellness, disease prevention, and chronic care management. The nurse will assist in directing the provision of nursing education, orientation, competencies and providing quality improvement and outcomes utilization. Demonstrates leadership in delivering and improving holistic, specialty care through collaborative strategies with others. Evaluates practice in an ongoing process, based on best evidence. Provides peers with informal constructive feedback for improvement. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Contributes professional nursing perspective in discussions with the interdisciplinary team. Partners with others to effect change and produce optimal outcomes. Supports colleagues through knowledge sharing to provide safe, quality specialty nursing care. Shares educational findings, experiences, and ideas with peers. Questions clinical practices for the purpose of providing evidence-based care. Participates in activities and strategies to sustain an evidence-based-practice culture.


VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday to Friday 0730-1600
Telework: Not eligible for telework
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Functions or Scope of Assigned Duties:
The NP is a licensed independent practitioner with advanced education and national certification who provides evidence-based care for a population of patients.-

1. Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.-
2. Develops and implements an individualized plan to achieve optimal population health and disease management.- Demonstrates leadership and works collaboratively with the interdisciplinary team
3. Orders and interprets labs, tests, and diagnostic studies.-
4. Prescribes pharmacologic and non-pharmacologic interventions.-
5. Initiates referrals and consults to specialty services.-
6. Provides education to patients and their families.-
7. Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.-
8. Exemplifies the ICARE core values of- Integrity, Commitment, Advocacy, Respect, and Excellence.

Duties included:
(1) Provides quality patient-centered care to adults age 18-65 and older adults age 65+, as assigned by ACOS of Primary Care.
(2) Assesses Veterans by utilizing advanced clinical judgment and physical assessment skills. Identifies acute/non-acute/chronic health problems.
(3) Ensures that safe, efficient, and high quality healthcare is delivered within the department.
(4) Ensures appropriate initial evaluation, treatment, and consultation, as well as documentation, consistent with current VHA Directive
(5) For admissions to the inpatient units, will ensure a physician-to-physician conversation regarding the need for admission, including diagnoses, assessment and recommendations.
(6) Demonstrate sound decision making skills, both clinical and administrative, which bring credit to the profession and serve to enhance the distinctive and contributory role of physicians.
(7) Daily care of patients also entails regular interaction with nursing, coordination of consultations and care and facilitation of diagnostic studies and therapeutic procedures.
(8) Other vital roles include: communication with patients and their families, patient education, discharge planning and communication with outpatient providers, arranging follow up, preparing discharge instructions, medication reconciliation, and ensuring communication during hand-offs of care.
(9) Ensures a sign-out to the oncoming physician to ensure an informed transition of care; coordinate with the admitting physician and consultants to organize diagnostic and treatment plans for all patients pending admission.
(10) Maintain appropriate clinical privileges in order to fulfill the duties of assignment within Primary Care Service.

Hours: Mon-Friday 0800-430 pm
Recruitment Incentive (Sign-on Bonus): Authorized.
Compressed/Flexible: Available- Per supervisor approval
Telework: Approved - per supervisor approval- AD-HOC
Virtual: This is not a virtual position.
Education Debt Reduction Program (Student Loan Repayment): Authorized.
Paid Time Off: 50-55 days of annual paid time offer per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

• Abstracts all necessary information and assigns codes (ICD-10, CPT, & HCPCS). Determines the final diagnosis and procedures stated by the physician are valid. Works with automated records systems. Assist with the review, analysis, technical evaluation of the Patient Component Encounter (PCC) form in relation to the completeness of diagnoses, procedures, and provider signatures.
• Conducts quality control and improvement tracking and identifying inadequate documentation. Communicating program software and hardware programs and maintaining workload logs. Generates daily error reports, performs error resolution activities, manages monthly database activities, ensures transmission are complete, and submits monthly data quality improvement reports.
• Manages and provides oversight of clinical documentation improvement program, manages the charge master system, works with the meaningful use coordinator to ensure data capture occurs, maintains comprehensive audit trails and logs for all processes performed, generation of various transmission reports, visit summaries, completes coders accuracy audits, and provides feedback to coders and clinical staff as required.

• Performs a variety of administrative and support type duties in such areas as personnel management, technical reporting, timekeeping, security, travel, training, procurement, and files management.
• Produces varied administrative reports, technical papers, correspondence or written documents which may require incumbent to modify existing or to devise new methods to integrate data from different types of software into a single document.
• Manages the departmental databases for assigned areas within clinical services of responsibility.
• Maintains knowledge of pending conferences, appointments, briefings, telephone calls to remind senior administrative staff of such commitments.
• Prepares correspondence ensuring documents have grammatical correctness, clarity of thought, and proper format.

This is an Open Continuous Announcement and may be extended beyond the current closing date until the position(s) are filled. Eligible applications will be referred at regular intervals, as additional vacancies occur and/or on an as-needed basis during the duration of the announcement. Once a selection is made and offer is accepted the announcement may close pending no additional vacancies.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.
Recruitment/Relocation Incentive (Sign-on Bonus): May be eligible for highly qualified candidates
Permanent Change of Station (Relocation Assistance): Not Eligible
Education Debt Reduction Program (Student Loan Repayment): Learn more.
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.
EDRP Authorized: Contact Jennifer Isabel-Gross@va.gov questions/assistance the EDRP Coordinator for questions/assistance.

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting
Financial Disclosure Report: Not required

The Department of Veterans Affairs Fayetteville Veteran Medical Center is seeking a Full-Time Primary Care Physician to join our team at the Joplin Community Based Outpatient Center (CBOC).

The incumbent will perform but not limited to the following duties:

1. Performs and records history and physical examinations and records data from clinic visits.
2. Evaluates, consults, develops diagnosis, and manages the primary care panel of patients assigned.
3. Enters progress notes in computerized medical record and completes workload documentation in a timely manner.
4. Provides medical care encompassing acute and chronic medical conditions and all appropriate preventive care for both male and female veterans.
5. Orders diagnostic tests, medications, laboratory tests as medically relevant for each patient.
6. Provides timely follow-up on results, including completion of view alerts.
7. Determines medical assessment and develops treatment plans according to accepted protocols.
8. Prescribes medications according to approved formulary, and in accordance with Federal and State Law.
9. Educates patients concerning medical conditions and recommended treatments. (Specific topics include nutritional counseling, need for smoking cessation, need for periodic immunizations and health screening tests, and other preventive health measures).
10. Consults other specialties as appropriate, according to service agreements.
11. All other duties dictated by patient care

• Advises Agency leadership on forecasted and changing workforce needs and works with the Agency’s financial manager to determine the overall availability of funds.
• Strategizes with Agency leadership team by using workforce data and forecasted workforce trends to establish the overall annual bandwidth for hiring.
• Develops the Agency’s strategy for university partnerships to maximize student Agency outreach, and partners with other Agency’s Workforce Strategists to coordinate college/university recruitment events and job fairs.
• Represents the Agency and its strategic workforce development plan to ensure efficient hiring within the Agency.
• Identifies the most critical positions for the Agency’s current and future needs and analyzes the position attrition risk to help set knowledge management priorities.

As a Social Scientist your duties will include but are not limited to the following:

• Provides leadership and expert advice on conservation social science in addressing the human dimensions of wildlife and other natural resource conservation.
• Brings innovative social science approaches and supports the development of strategies and activities aimed at achieving improved conservation outcomes for regional, Program, and Service priorities.
• Represents program in agency-wide strategic planning for mainstreaming social science in conservation planning, implementation and evaluation as standard practice in the Service.
• Assists work unit and program in building capacity and integrating social science to better understand conservation issues and priorities, and, in turn, develop and implement more effective conservation policies and actions.
• Communicates formally (group presentations, webinars, technical write-ups) and informally (one-on-one discussion, less technical blogs for wider audiences) on the use of conservation social science tools, resources, and research to address natural resources management challenges/questions and/or to increase conservation knowledge of laypersons.

• Serves as Army Community Service (ACS) Multi-Functional Specialist at the installation level.
• Provides comprehensive and responsive ACS services to the population to include client intake, information and referral, crisis intervention, life skills, and transition service.
• Provides individual and Family consultation services, education, referrals and followup.
• Designs, develops and manages a variety of educational forums and briefings.
• Identifies, advises and consults with leaders on positive sustainable efforts that foster an environment of trust and responsiveness to various organizational quality of life issues.
• Designs and establishes marketing and public relations strategies to ensure target populations are informed of available services and activities.

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Customer Assistance, Relationship and Education

The following are the duties of this position at the full working level.

• Identifies potential and actual problems, probable causes, and provides recommendations for resolution. Researches a variety of issues, gathers statistics and information, and reports findings for the full scope of a program or function.
• Monitors, reviews, and evaluates operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems and provides recommendations to higher levels analyst(s) or supervisor.
• Verifies completeness of controls to ensure accuracy and compliance with established procedures, guidelines, and formats.

• The duties may include, but are not limited to:
• Maintains involvement with the Rabies Project and the Mesocarnivore Genetic Archive to help understand the evolution of wildlife rabies and mesocarnivore populations in North America.
• Develops methodologies to assign emerging wildlife rabies cases to population or region of origin.
• Coordinates submission, receipt, and management of hair, blood, and tissue samples from mesocarnivores that are collected from across North America for the Mesocarnivore Genetic Archive.
• Develops standards for loaning of samples to other research institutions/individuals.
• Archives samples and the maintenance and disbursement of supplies and sampling strategy to field crews collecting mesocarnivore samples.
• Gathers and analyzes relevant genetic data from the archive; using sophisticated genetic statistical techniques, technologies, and equipment for research.
• Provide technical direction and instruction to temporary employees, volunteers, students, etc., particularly when conducting laboratory studies.
• Procure equipment and supplies necessary to conduct studies and manage genetic archive. Manage budget assigned to duties.
• Prepare brief technical reports describing study progress, present at professional conferences and to non-technical audiences, and write peer-review publications.

• Responsible for developing and accomplishing fire prevention inspections and developing an education program in assigned areas of responsibility at the installation.
• Conducts physical inspections of large, complex, and highly fire prone post and range facilities including mission related facilities.
• Determines potential fire hazards, existing fire hazards, and works with operating officials, project officers, etc., to eliminate, prevent, or reduce the hazards.
• Incumbent inspect fire protection systems that include automatic heat detection, automatic smoke detection, and dry chemical extinguishers, wet pipe sprinklers, dry pipe sprinklers, pre-action sprinklers, and deluge systems.
• Reviews work requests involving alteration and extension of existing facilities.
• Develops special educational materials and programs for the building coordinators required.
• Serves as a fully trained member of a firefighting crew engaged in the protection of life and property.
• Serves as certified Hazardous Material Technician, responding to hazardous chemical spills on the Installation.

• Provides basic personal care to patients; obtain and records physiological measurements (chief complaint, vital signs, and to screen for tobacco use, domestic violence, and other required screening questions .
• Assists with activities of daily living, ambulation, bed making, managing wheelchair patients, lifting, diagnostic test preps, specimen collection and patient teaching. Also assists in the feeding of patients, bathing elimination, and emptying catheter bags.
• Assists the physician and/or nurse in the examination and care of patients by: obtaining supplies and equipment setting up for exams and cleaning up after patient examinations.
• Responds to all patient requests promptly; recognizes changes in patient conditions and re orts to the charge nurse.
• Maintains record confidentiality and safeguards medical information and keeps work area neat and orderly.

• Serves member of a firefighting crew when engaged in the protection of life and property. Participates as a firefighter member to control and extinguish fires.
• Assistsin the performance of fire prevention inspections to identify potential fire hazards.
• Responds as a member of a firefighting crew to all types of fires and emergencies.
• Drives and operates firefighting vehicles to reported incidents.
• Fights structural fires based on knowledge of building layout, potentially hazardous materials, and fixed fire protection systems.
• Responds to on-site accidents and other emergencies involving injuries and illnesses.
• Determines the seriousness of a patient's condition by conducting a complete examination.
• Utilizes emergency medicine techniques to stabilize patients for transport to health care facilities.
• Determines the best method to prevent fire from spreading.
• Performs maintenance of equipment to ensure it is in usable condition.
• Provides appropriate management of mentally disturbed patients.

Position responsibilities include:

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

• Duties and Qualifications
• How to Apply (including a preview of the assessment questionnaire, if applicable)
• How You Will be Evaluated