Total 147 Customer Service job vacancies in Cornwall, TR12 7RH

We’re hiring for a Night Support Worker in Quintrell Downs

You will join our team supporting three ladies sharing their peaceful home together. Supporting in this small setting you get to work on a one to one basis, really focusing on the person, their preferences, needs and outcomes for the day.

The support you provide will be centred around each person, developing daily living skills, accessing a wider community, personal care and medication needs.

Visit our website for more information. 

 This position has a “genuine occupational requirement” covered under the Sex Discrimination Act 1975 and therefore only applicants from females can be considered.

Benefits:

• Sleep-ins paid at £60 extra (basic salary £12.27 - £12.54 per hour) 

• Full training to gain the nationally recognised Care Certificate. 

• On-going training and career development including professional qualifications 

• Contributory Pension 

• We cover the cost of DBS checks 

• Rota's are planned in advance

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

• Shopping discounts including Blue Light card, EE perks and Costco membership 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

• Access to wellbeing helplines. 

• Health Cash Plan

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• To develop daily living skills.

• Support the people we support to access their communities for socialisation, employment, training or friendships

• To contribute to, develop and implement the individuals care plans.

• To communicate effectively and professionally with people we support, their family members, and external professionals.

• Maintain the health needs of the individuals we support

C_BT

Brandon exists to enable children, young people and adults with a learning disability, autism, or both, to live life in the way they choose. We provide high-quality, individualised support to around 1,600 people and have a staff team of over 2,000. Operating across southern England and London, support is provided by a widely dispersed workforce, including public spaces and the homes of the people we support.

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We’re hiring for Support Workers in Camborne and Redruth

Supporting adults and young people living in their own homes and apartments in Camborne and Redruth. Each is unique in their interests, abilitities and needs, which means there is lots of variety and a role right for you. The support you provide will be centred around each person’s values, preferences and needs which could include developing daily living skills, accessing a wider community, personal care and medication needs.

Working in our friendly team you’ll be supported in your role from day one. All support workers work flexible shifts to provide a 24/7 service to the people we support. Visit our website for more information. 

Benefits:

• Sleep-ins paid at £60 extra (basic salary £12.27 to £12.54 p/h)
• Full training to gain the nationally recognised Care Certificate. 
• On-going training and career development including professional qualifications 
• Contributory Pension 
• We cover the cost of DBS checks 
• Rota's are planned in advance
• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.
• Shopping discounts including Blue Light card, EE perks and Costco membership 
• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 
• Access to wellbeing helplines. 
• Health Cash Plan

We’re looking for:

• Have good communication skills

• Have a positive and patient approach
• Be resilient and respect people’s differences
• Be able to build professional relationships
• Work well as part of a team

Your responsibilities:

• To empower the people we support to live the lives they want to lead
• To develop daily living skills.
• Support the people we support to access their communities for socialisation, employment, training or friendships
• To contribute to, develop and implement the individuals care plans.
• To communicate effectively and professionally with people we support, their family members, and external professionals.
• Maintain the health needs of the individuals we support

C_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All support workers work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

BT_IEA

None None

We’re hiring for a Support Worker in St Agnes

Become part of our amazing supported living team, supporting 11 people living in four bungalows in one location, with a lovely garden and separate creative and sensory spaces to enjoy. As well as enjoying their home and being part of everyday living, each person loves getting out in their local communities to do the things they like and need.

We are looking for people with outstanding values, to provide person-centred support to enable people to live life in the way they choose. Make life rewarding – yours and the people you support.

Manual driving licence required.

Visit our website for more information. 

Benefits

• Sleep-ins paid at £60 extra (basic salary £13.38 p/h) 
• Full training to gain the nationally recognised Care Certificate. 
• On-going training and career development including professional qualifications 
• Contributory Pension 
• We cover the cost of DBS checks 
• Rota's are planned in advance
• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.
• Shopping discounts including Blue Light card, EE perks and Costco membership 
• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 
• Access to wellbeing helplines. 
• Health Cash Plan

We're looking for:

• Have good communication skills
• Have a positive and patient approach
• Be resilient and respect people’s differences
• Be able to build professional relationships
• Work well as part of a team

Your responsibilities:

• To empower the people we support to live the lives they want to lead
• To develop daily living skills.
• Support people we to access their communities for socialisation, employment, training or friendships
• To contribute to, develop and implement the individuals care plans
• To communicate effectively and professionally with people we support, their family members, and external professionals.
• Maintain the health needs of the individuals we support
• Completion of a dementia/end of life 12 week course
• A full, manual driving licence is essential 

C_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All support workers work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

BT_IEA

None None

An exciting opportunity to recruit an Operational Service Manager within the Specialist network has become available, supporting the children and young people’s mental health services. The job role is a full time band 8a and can offer a flexible working pattern if required.

The post holder will support the Associate Director of Operations in the effective operational management of services for young people. New investment monies ensures the introduction of new pathways and operational models into the children and young people’s mental health services throughout Lancashire and South Cumbria and supporting the introduction of these will be an exciting part of the role. The post holder will have experience of waiting list management, and will be able to demonstrate leadership and management skills, including the ability to manage change.





The post holder is responsible for the operational management of services within Children & Young People’s Mental Health Services (CYPMH). They will ensure that service lines deliver patient pathways that meet all quality and operational performance targets and that these are monitored and tracked. The post holder will lead, develop and manage teams within a portfolio to ensure that our services provide a high quality care for our service users.



The post holder will be required to form effective working relationships internally by working collaboratively with other service managers of different multi-disciplinary teams, and external with clinical commissioning groups. Effective communication and interaction will also be required with stakeholders in other networks and with external stakeholders such as commissioners and other service providers, both NHS and voluntary sector.



The post holder will work in line with the Trust’s corporate objectives and will be expected to make a positive contribution to the provision of health serviceThe post holder will be expected to work in line with the Trust values and behave in a manner that facilitates the development of autonomous teams and individuals that are empowered, engaged and committed to continually delivering excellent care with compassion.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.





For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the job description and person specification for more information about this role.


This advert closes on Tuesday 23 Jul 2024

For more information please visit our website via Lancashire & South Cumbria NHS FT. Please see attached the job description and person specification for more information about this role.

What skills and experience we're looking for

We are looking to appoint a friendly, enthusiastic and outgoing receptionist who will enjoy working in a school environment.

You will need excellent communication skills, have a flexible approach to work, good admin skills and enjoy working with young people.

For more information on this role, please read the 'Application Pack'.

What the school offers its staff

The health and wellbeing of our entire school community, including staff, is of utmost importance to us. We have a dedicated Mental Health Lead and a number of employees at the school who are mental health trained to support staff and students alike.

Our Staff Wellbeing Team strive to organise a number of activities in and outside of school, including craft workshops, sports activities, and more. We also have a Workload Wellbeing Team that work to ensure the school is always considerate of staff members’ work-life balance.

We actively encourage staff to take part in the many continuing professional development (CPD) workshops and classes we operate at Penryn College, helping to strengthen and/or develop new skills.

Additionally, we are firm believers in working in partnerships. We have strong links with the University, a long established partnership with a large group of primaries and we are part of the ‘Creativity Collaboratives Programme’, funded by the Arts Council England, testing and evaluating a range of innovative practices in teaching and learning. This has developed our strong, existing relationships with local primary schools and universities, providing many benefits for our staff.

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people, and expect all staff and volunteers to share this commitment. The successful applicant will be subject to an enhanced DBS check. Safeguarding is everyone's responsibility and as such our school aims to create the safest environment within which every student has the opportunity to achieve. In accordance with our policies, we are unable to process applications via CV. Only applications made on a fully completed Penryn College application form will be considered.

We’re hiring for a Support Worker in Truro

As a support worker you play a vital role, empowering the people to live an active and meaningful life, engaging with their local communities, visiting clubs, going to the beach, days out, horse riding, or simply supporting with their hobbies and interests while at home or to experience new opportunities.

The people we support are unique in their abilities, interests, preferences and needs. There is lots of variety and an opportunity to find a role right for you to make a difference, promote independence, and support people to achieve their personal goals and aspirations.

Working in friendly teams you’ll be supported in your role from day one. All support workers work flexible shifts to provide a 24/7 service to the people we support. Visit our website for more information. 

Manual driving licence required.

Benefits:

1. Sleep-ins paid at £60 extra (basic salary £12.27 to £12.54 Per Hour)
2. Full training to gain the nationally recognised Care Certificate. 
3. On-going training and career development including professional qualifications 
4. Contributory Pension 
5. We cover the cost of DBS checks 
6. Rota's are planned in advance
7. Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date.
8. Shopping discounts including Blue Light card, EE perks and Costco membership 
9. Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 
10. Access to wellbeing helplines. 
11. Health Cash Plan

We’re looking for:

• Have good communication skills
• Have a positive and patient approach
• Be resilient and respect people’s differences
• Be able to build professional relationships
• Work well as part of a team

Your responsibilities:

• To empower the people we support to live the lives they want to lead
• To develop daily living skills.
• Support the people we support to access their communities for socialisation, employment, training or friendships
• To contribute to, develop and implement the individuals care plans.
• To communicate effectively and professionally with people we support, their family members, and external professionals.
• Maintain the health needs of the individuals we support
• A full manual driving licence

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All support workers work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

BT_IEA

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What skills and experience we're looking for



Learning Support Assistant



Contract Length: Fixed – Academic Year 2024/25



Salary LSA - Grade E - £23,114 (pro rata) – 2 roles



Fixed Term Contact – End of July 2025



Hours: Term time - 30 hours per week - plus 5 Inset days



Start Date: September 2024



Saltash Community School is seeking to appoint 2 new members of staff to support SEND students at Saltash Community School. The roles are for two Learning Support Assistants – Fixed term contract until the end of July 2025, Grade E, 30 hours per week, term time plus 5 Inset days (£23,114 pro rata.





We are looking for passionate and driven individuals who will share our commitment to excellence and our desire to achieve the very best outcomes for our students. Both of these roles are within our SEND team and will support our students both in the classroom and one-to-one. We encourage applications from individuals who are looking to change career and have transferable skills and experiences, as well as those with prior experience supporting young people in the classroom. You may well have an interest in developing your own practice/experience as an education professional.



Applications close at 09:00 on Monday 8th July with interviews planned for the week commencing 15th July 2024. If you would like to visit to the school or have more information on these positions, please contact the School's Operation Manager Mrs Gaynor Bersey via gbersey@saltashcloud.net. Please be aware that we can only consider applications submitted directly by candidates using the form available on the vacancies page on the school website. Please visit the school website vacancies page for details https://www.smart-trust.net/information/vacancies All appointments will be subject to a satisfactory enhanced DBS disclosure and applicants will be expected to demonstrate their entitlement to work in the UK. If you have worked outside of the UK, please provide relevant police checks for each country you have worked in. Safeguarding Statement: We are committed to safeguarding and promoting the welfare of children. All offers of employment will be subject to the successful candidate undertaking an enhanced criminal record check.



What the school offers its staff

We are part of South East Cornwall Multi Academy Regional Trust (SMART), incorporating other schools, both primary and secondary, from South East Cornwall. If you would like to become part of our school, we would like to hear from you.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We’re hiring for a Bank Support Worker in Camborne

Do you enjoy a job where every day is different and you are making a difference to the lives of people? We support a number of people living in their own homes in the Camborne area.

Being a bank support worker you’ll have flexibility and access to shifts that suit you; you could choose to work for a day here and there, during term times or holidays, evenings only or weekends only.

Experience is not essential as we provide full training. All you need is a willingness to learn, flexibility, a can-do attitude and a desire to help someone live a full life!

The support we provide is centred around each person’s values, preferences and needs, which could include developing daily living skills, assisting with personal care and medication to accessing the local community for socialising and hobbies.

A full, manual, UK driving licence required.

No day is ever the same, visit our website for more information.

Benefits:

• Sleep-ins paid at £60 extra (basic salary £12.27 p/h) 

• Full training to gain the nationally recognised Care Certificate. 

• Time to complete training is paid

• We cover the cost of DBS checks 

• Rota's are planned in advance. 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

Your responsibilities:

• To develop daily living skills.

• Support the people we support to access their communities for socialisation, employment, training or friendships

• To contribute to, develop and implement the individuals care plans.

• To communicate effectively and professionally with people we support, their family members, and external professionals.

• Maintain the health needs of the individuals we support

C_BT

Brandon exists to enable children, young people and adults with a learning disability, autism, or both, to live life in the way they choose. We provide high-quality, individualised support to around 1,600 people and have a staff team of over 2,000. Operating across southern England and London, support is provided by a widely dispersed workforce, including public spaces and the homes of the people we support.

None None

Education and Academic Services



One full time Grade D post is available on a permanent basis at our Penryn Campus.

The starting salary will be from £26,444 on Grade D, depending on qualifications and experience.



Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking dedicated Education Support Administrators to join our dynamic Education Support team.



We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University. We would love you to join us on this journey!



Do you enjoy direct contact with people?
Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience?
Do you enjoy providing administrative support?
Are you fantastic at organising, communicating and making things run smoothly?
Do you want to work for an excellent employer with some fantastic career and training opportunities?



If so, our Education Support Administrator role in Education and Academic Services could be for you.



Want to get a better idea of what it is like to work at the University? Click here to find out from our current staff.



About the role

We have an exciting opportunity for a full-time Education Support Administrator to join our Education Support Team, working in the Penryn Hub team. All applicants should have the ability to be able to work from home (with a stable wifi connection) and on the Penryn Campus as required.



The Education and Academic Services (EAS) Directorate provides all of the key administration and education support activities that underpin the student experience from Welcome Week to Graduation. This role is within the Education Support team which provides the core and critical operational support for teaching administration and support for delivery of taught undergraduate programmes. A particular focus for this role will involve working closely with assessment management systems and identifying areas for system development and improvement.



About you

You will have experience of managing projects in Higher Education and of working collaboratively and proactively in a team to deliver multiple objectives and high service standards. We are looking for someone with excellent organisational, IT and communication skills, as well as someone who is capable of analysing complex data to produce evidence-based recommendations.



You will be expected to provide specialist administrative support and act as a first/named point of contact for internal and external stakeholders. You will work effectively and flexibly within a wider administrative team in a busy environment to deliver an excellent, customer focussed and seamless service. You will promote the consistent and correct application of processes, systems and codes of practice ensuring compliance with internal and external regulation. The role requires a flexible individual with strong communication skills, administrative experience in Higher Education with excellent attention to detail and the ability to manage a diverse workload.



Please ensure you read the Job Description and Person Specification for full details of this role.



Benefits:

Competitive starting salary.
Generous holiday allowances.
Flexible working options.
Pension scheme.
Onsite gym and cycle-to-work scheme.
39 days leave per year.
Discounts at leading retailers.


The University of Exeter is an equal opportunity employer, recognised as a Disability Confident employer and an Athena Swan accredited institution. We welcome applications from underrepresented groups.



Contact:

For further information, contact Liz Fath at e.fath@exeter.ac.uk

Proud member of the Disability Confident employer scheme

We’re hiring for a Support Worker in Quintrell Downs

You will join our team supporting three ladies sharing their peaceful home together. Supporting in this small setting you get to work on a one to one basis, really focusing on the person, their preferences, needs and outcomes for the day.

The support you provide will be centred around each person, developing daily living skills, accessing a wider community, personal care and medication needs.

Working in friendly teams you’ll be supported in your role from day one. All support workers work flexible shifts to provide a 24/7 service to the people we support. Visit our website for more information. 

 This position has a “genuine occupational requirement” covered under the Sex Discrimination Act 1975 and therefore only applicants from females can be considered.

Benefits:

• Sleep-ins paid at £60 extra (basic salary £12.27 - £12.54 per hour) 

• Full training to gain the nationally recognised Care Certificate. 

• On-going training and career development including professional qualifications 

• Contributory Pension 

• We cover the cost of DBS checks 

• Rota's are planned in advance

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

• Shopping discounts including Blue Light card, EE perks and Costco membership 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

• Access to wellbeing helplines. 

• Health Cash Plan

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• To develop daily living skills.

• Support the people we support to access their communities for socialisation, employment, training or friendships

• To contribute to, develop and implement the individuals care plans.

• To communicate effectively and professionally with people we support, their family members, and external professionals.

• Maintain the health needs of the individuals we support

C_BT

Brandon exists to enable children, young people and adults with a learning disability, autism, or both, to live life in the way they choose. We provide high-quality, individualised support to around 1,600 people and have a staff team of over 2,000. Operating across southern England and London, support is provided by a widely dispersed workforce, including public spaces and the homes of the people we support.

None None

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs



Merlin Helicopter Force Support CoordinatorRNAS Culdrose, CornwallFull time, Permanent 38 hours per week
- Monday
- Friday Competitive salary plus benefits
Serco are recruiting for a Merlin Helicopter Force Support Coordinator to join the team based at RNAS Culdrose in Cornwall. This role forms part of the AESAS team and will manage the requirements for ASE/ASSE/HUSLE, modular Support and tooling to support Merlin Helicopter Force (MHF) tasking. This role will also oversee the maintenance and control of ASE/ASSE/HUSLE, modular support and tooling AinU’s and act as the MHF lead Joint Asset Management and Engineering Solution (JAMES) Officer subject matter expert and mentor on site.

Main Accountabilities:


- Assisting MHF units with the preparation and recovery of Squadron mobile equipment.
- Providing ASE/ASSE/HUSLE subject matter expert advice and mentoring to MHF SSRs when required.
- Provide subject matter expert advice in order to produce standardised ASE/ASSE/HUSLE risk assessments and COSHH assessments for MHF and conduct termly, minutes reviews with MHF Support Senior Rates (SSRs)
- Provide subject matter expert advice and assistance to MHF SSRs for the booking, transportation and packing of Squadron mobile equipment (including ISO container packing and transport of dangerous goods)
- MHF Support Equipment Coordinator is authorised to:
- Liaise with DSAE(M) and CPOMER in all areas regarding JHC, DT or Navy Command relating to their primary purpose.
- Liaise with TAS internal units/sections and appropriate Industry parties on matters concerned with primary and secondary purposes.
- Sign all engineering documentation as appropriate in pursuance of his primary and secondary purposes.
- Support Equipment Coordinator is to liaise daily/weekly with Sqn SSR’s on all matters relating to ASSE/GSE/HUSLE, Modular Support and Tooling. From this, assess and action where necessary (i.e., movement of assets/escalation of issues/conduct servicing) to maintain Sqn OC
- Aid the Sqn’s in the preparation/recovery of embarked support equipment as required by MHF OPS schedule.
- Update relevant electronic data tracking systems on completion of servicing conducted.
- Conduct Mobile Scissor lift and Maritime staging instructional duties when requested by MHF Sqn’s.
- Produce/Review Support Risk/COSHH assessments where necessary.
- Ensure the Serco AESAS Support Manager is to be made aware of all business risks.
- Ensure all verbal and written customer complaints and Quality issues are brought to the attention of the Serco AESAS Support Manager


What you’ll need to do the role:


- Must have 5 years’ experience in military/industry airworthiness environment equivalent
- Recent Merlin HM MK2 experience at MAM-P Authority Level G
- Write-access to RESOLVE, JAMES, GOLDesp, MJDI and CIETP electronic systems
- FG011SSC or equivalent
- Trained to conduct servicing on ASE/GSE/HUSLE equipment.
- Certified to deliver Mobile Scissor Lift and Maritime Staging training
- Ability to be a trained ISO packer
- To be able to be a certified as a Risk Assessor
- Be certified as a Tool Controller
- Completed all mandatory MoD, NCHQ and local training courses iaw extant policy and regulation pertinent to civilian contract personnel working within the RNAS Culdrose Military Maintenance Organisation (MMO)
- A good working knowledge of the following OF Health and Safety, the Control of Substances Hazardous to Health (COSHH) Regulations, Tool Control and Quality Practices, Engineering and Asset Management Systems
- Completed a Maintenance Human Factors Course
- An understanding and proven experience of Airworthiness Engineering Safety and Compliance iaw Regulatory and Legislative requirements (MAA and MAOS)
- Good people management experience
- A good capability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining operational outputs

What we offer:



- Competitive salary plus benefits
- Up to 6% contributory pension scheme.
- 25 days annual leave
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more.
- Access to a wide range of discounts and exclusive deals such as Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.


To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Merlin Helicopter Force Support Coordinator
RNAS Culdrose, CornwallFull time, Permanent 38 hours per week
- Monday
- Friday Competitive salary plus benefits
Serco are recruiting for a Merlin Helicopter Force Support Coordinator to join the team based at RNAS Culdrose in Cornwall. This role forms part of the AESAS team and will manage the requirements for ASE/ASSE/HUSLE, modular Support and tooling to support Merlin Helicopter Force (MHF) tasking. This role will also oversee the maintenance and control of ASE/ASSE/HUSLE, modular support and tooling AinU’s and act as the MHF lead Joint Asset Management and Engineering Solution (JAMES) Officer subject matter expert and mentor on site.

Main Accountabilities:


- Assisting MHF units with the preparation and recovery of Squadron mobile equipment.
- Providing ASE/ASSE/HUSLE subject matter expert advice and mentoring to MHF SSRs when required.
- Provide subject matter expert advice in order to produce standardised ASE/ASSE/HUSLE risk assessments and COSHH assessments for MHF and conduct termly, minutes reviews with MHF Support Senior Rates (SSRs)
- Provide subject matter expert advice and assistance to MHF SSRs for the booking, transportation and packing of Squadron mobile equipment (including ISO container packing and transport of dangerous goods)
- MHF Support Equipment Coordinator is authorised to:
- Liaise with DSAE(M) and CPOMER in all areas regarding JHC, DT or Navy Command relating to their primary purpose.
- Liaise with TAS internal units/sections and appropriate Industry parties on matters concerned with primary and secondary purposes.
- Sign all engineering documentation as appropriate in pursuance of his primary and secondary purposes.
- Support Equipment Coordinator is to liaise daily/weekly with Sqn SSR’s on all matters relating to ASSE/GSE/HUSLE, Modular Support and Tooling. From this, assess and action where necessary (i.e., movement of assets/escalation of issues/conduct servicing) to maintain Sqn OC
- Aid the Sqn’s in the preparation/recovery of embarked support equipment as required by MHF OPS schedule.
- Update relevant electronic data tracking systems on completion of servicing conducted.
- Conduct Mobile Scissor lift and Maritime staging instructional duties when requested by MHF Sqn’s.
- Produce/Review Support Risk/COSHH assessments where necessary.
- Ensure the Serco AESAS Support Manager is to be made aware of all business risks.
- Ensure all verbal and written customer complaints and Quality issues are brought to the attention of the Serco AESAS Support Manager


What you’ll need to do the role:


- Must have 5 years’ experience in military/industry airworthiness environment equivalent
- Recent Merlin HM MK2 experience at MAM-P Authority Level G
- Write-access to RESOLVE, JAMES, GOLDesp, MJDI and CIETP electronic systems
- FG011SSC or equivalent
- Trained to conduct servicing on ASE/GSE/HUSLE equipment.
- Certified to deliver Mobile Scissor Lift and Maritime Staging training
- Ability to be a trained ISO packer
- To be able to be a certified as a Risk Assessor
- Be certified as a Tool Controller
- Completed all mandatory MoD, NCHQ and local training courses iaw extant policy and regulation pertinent to civilian contract personnel working within the RNAS Culdrose Military Maintenance Organisation (MMO)
- A good working knowledge of the following OF Health and Safety, the Control of Substances Hazardous to Health (COSHH) Regulations, Tool Control and Quality Practices, Engineering and Asset Management Systems
- Completed a Maintenance Human Factors Course
- An understanding and proven experience of Airworthiness Engineering Safety and Compliance iaw Regulatory and Legislative requirements (MAA and MAOS)
- Good people management experience
- A good capability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining operational outputs

What we offer:



- Competitive salary plus benefits
- Up to 6% contributory pension scheme.
- 25 days annual leave
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more.
- Access to a wide range of discounts and exclusive deals such as Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Proud member of the Disability Confident employer scheme

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs



RN Support Manager RNAS Culdrose, Helston, TR12 7RHPermanent, full time 38 hours per week (Monday
- Friday)Competitive salary plus benefits
Serco are recruiting for RN Support Engineering Manager to join the team based at RNAS Culdrose. The key focus of this role is to lead and coordinate all necessary activity to ensure the delivery of all professional contractual, and operational matters for the teams across RNAS Culdrose and to support the development of workforce ensuring fit for the future.

Our RN Support Engineering Manager will lead a team across the Serco Engineering and Asset Management portfolio for Royal Navy Support contracts with a significant focus on personnel and operational capability, ensuring excellent service to the customer, strong financial returns, service improvements and business growth. You will lead all operational activity, inspiring and developing your team, embracing our Values in both thought and action, and ensuring that policies and processes are in place, in line with the Serco Management System, to govern your areas of responsibility, mitigate risk and meet all business and legislative requirements.

Main accountabilities


- Oversee the management and operational delivery of teams in the RN Support portfolio, ensuring effective governance control, to enable sustained ability to meet contractual obligations.
- The establishment and operation of an organizational structure, in terms of personnel, procedures and geographical layout that provides a sound framework for safe efficient and effective engineering activity.
- Ensure all Serco personnel are in receipt of the correct engineering authorisations and hold up to date competency checks in accordance with the RA series.
- Support the development and assessment of the apprentices on contract to meet the NVQ Level 3 requirements.
- The management, care, custody and security of all personnel and equipment assets within their charge.
- Ensuring that the required engineering standards and authorised practices are employed across their teams.
- Ensuring that an integrated Quality Management System and Quality culture exist.
- Identify and implement strategic service improvements across the Contract.
- Manage and develop the customer base providing our customers with innovative solutions and capability options to support their transformation plans and business goals.
- Identify organic business growth and work closely with the Contract Lead to identify and deliver new growth on the Contract.
- Ensure our employees understand and adopt our business strategy and plans so that they are successfully delivered.
- Ensure employees are given support to grow and develop to their potential and are managed in a way that maximises their engagement.


What you’ll need to do the job


- An experienced Aircraft Engineer
- A minimum of 10-years’ experience in either a Civil or Military aviation environment
- Knowledge of MAA, CAA & EASA Part 145 Regulations/Approvals
- Hold or have the ability to hold Level G/H Engineering Authorisations
- Be or have the ability to hold an A1/A2 NVQ Assessor to Level 3 standard in aeronautical engineering.
- Understanding of all Civil and Military Airworthiness Safety Regulations
- Proven leadership and management skills, able to enthuse, inspire and engage.
- Creative thinking, able to develop business improvement ideas and innovate.
- An excellent communicator, with well-developed presentation skills and a first-class influencer
- Capable of thinking and working both strategically and operationally.
- Capable of developing partnerships and professional relationships with customer, sub-contractors and key stakeholders.
- Excellent problem-solving skills.
- Knowledge of health and safety in the workplace.

What we offer


- Competitive salaries with annual reviews
- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, free flu vaccines and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Proud member of the Disability Confident employer scheme

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Silver Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs


Mechanical Supervisor Engineer
- RN Support (Merlin) RNAS Culdrose, Helston TR12 7RH Competitive Salary with excellent benefits 38 hours per week, working a day routine Serco have exciting opportunities for a Mechanical Supervisor Engineer
- RN Support (Merlin) to join our site in RNAS Culdrose, Helston. Serco are proud to support the IMOS (Integrated Merlin Operational Support) and the AESAS (Aircraft Engineering Support and Aviation Support) at Royal Navy Air Station Culdrose, that delivers services ranging from the repair and maintenance of Military aircraft
- and off aircraft support services. Culdrose is one of the Navy`s two principal air bases, and one of the busiest military airfields in the UK.Our Aircraft Engineers will support Aircraft Engineering services at RNAS Culdrose across both AESAS and IMOS Contracts supporting operational deliverables and interfaces in a highly regulated environment. What you'll need:


- Minimum of 5 years working in an airworthiness environment, relevant experience for the Merlin aircraft
- Hold Certificate of Competency for Supervisory level
- Previous experience and a good working knowledge of the following:
- Merlin Aircraft Engineering and Aircraft Systems.
- Merlin Aircraft Servicing and Support Equipment.
- Lean Operating Procedures.
- Naval Air Publications and Compound – Interactive Electronic Technical Publications (CIETP).
- Health and Safety, the Control of Substances Hazardous to Health (COSHH) Regulations, Tool Control and Quality Practices.
- An understanding of Engineering and Asset Management Systems.
- Completed or be able to a Maintenance Human Factors Course.


What we offer:


- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Proud member of the Disability Confident employer scheme

Does working 4 days a week but with FULL pay sound like a dream?!* T&C's apply.

It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group!

Job Title: Lead Clinician - Practitioner Psychologist

Location: Cornwall and Isles of Scilly (within one hours commute of Newquay airport)

Salary: £50,000-£60,000 DOE, pro rata

Contract: Permanent, term time only

Essential: Full UK Driving Licence and access to own vehicle required

We understand the value of helping our employees to achieve their Continued Professional Development goals and offer a £2,000 training allowance to allow you to complete role specific training tailored to your individual requirements.

We’re looking for a Lead Clinician - Practitioner Psychologist with demonstrable leadership skills to join our clinical service. This is a fantastic opportunity to support the developing clinical service and to work closely with the Clinical Locality Lead to develop the clinical provision in line with Outcomes First Groups clinical model.

This is a wide and varied role ideal for those looking for a new challenge where you can truly have an impact on shaping a service and driving transformational change.

About the role

Working independently within the overall framework of the service policies and procedures you will work within existing services to support the embedding of our clinical governance structures to support the services in future development and ensuring quality assurance, In addition, you will provide information and training to staff, commissioners and other agencies as required.

Our clinical teams help to develop empowering environments where our pupils can flourish, always putting them at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected and involved in decisions that affect them wherever possible.

Location: Cornwall and Isles of Scilly (within one hours commute of Newquay airport)

About the Group

Outcomes First Group is the largest independent provider of high-quality education and special needs education. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate for.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Our divisional brands include Acorn Education and Options Autism.

For more information on the group please visit: https://www.outcomesfirstgroup.co.uk/

Essential Criteria:

Post-graduate doctoral level qualification in Psychology (clinical, counselling, forensic).
Registered with the HCPC and own professional body.
Experience in managing multi-disciplinary teams
Experience of working with people who have an intellectual disability and/or autism with additional needs (e.g. complex trauma, mental health needs, behaviours of concern)
Demonstrable ability to lead and manage strategically
Ability to work collaboratively with a range of key partners
Able to work sensitively with people and resolve conflict effectively
Evidence of continuing professional development relevant to the setting
Substantial and relevant post-qualification experience with adults.
Experience of lecturing/teaching/training
Full valid UK driving licence and access to a car
Skills in the management of data are also important as the role includes collecting and analysing data to inform various pieces of service delivery, development and project work.
Experience of working within school environments
For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact recruitment@ofgl.co.uk or Kate Boot, Clinical Locality Lead, Kate.Boot@enhancedlearningservices.co.uk.

What’s in it for you?

You will be working with an ambitious and driven service that’s really going places, supported by an exceptional team of likeminded individuals who are keen to learn from you. This role will be key to the development of the service, working closely with the Clinical Locality Lead and Head of Clinical Operations (South). This is an opportunity to enrich the lives of the people we support and make a positive difference, in a role where you have autonomy.

We offer a friendly and inclusive working environment where our people are heard, respected and hugely valued. We want our employees to come to work with energy, determination and most importantly we want them to be happy in their work. We are well aware that it is our highly skilled teams that make Outcomes First Group the success it is, and we want this to continue. This is why we provide a range of benefits designed to support you, not just in your work life but also on a personal level too. We want you to be the best you can be and offer genuine opportunities for career development and progression.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Generous Annual Leave Entitlement
Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
Work 4 days, be paid for 5 *T&C's apply - following successful completion of the probation period
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad