Total 12 Customer Service job vacancies in Brighton, SXE, BN1

About Me:


I am a 36-year-old female, BN1 area of Brighton, I enjoy crafting, knitting sewing all kinds of crafts really.


Also, photography. I have autism, ADHD, anxiety, ehlers-danlos syndrome (a joint condition) and arthritis.


Main Duties:


Help with organisation around the home, sorting and decluttering.


Desired PA:


Previous experience with ADHD/autism


Essential requirements for PA:


Methodical way of working, good organisational skills/organising space,


Good Physical health/strong lifting, sorting.


Patient adaptive ways of working - will work with the client Non judgemental


Work Schedule and Pay rate:


£14.50ph 2 hours a day over 2 days (flexible, can be discussed at interview.)

Employer is a woman who lives in Brighton who enjoys keeping active and being social, going to garden Centre for coffee.


Employer also likes to read books and would like to be encouraged to paint and draw.


Employer has a diagnosis of MS and does have a catheter.


Employer also is a wheelchair user.


Main Duties


Light personal care Housework/hoovering Support with food shopping Accessing the community Booking appointments Administration


Ideal PA


- Punctual, Full UK Driving License, Good sense of humour, Sociable, Good organizational skills, Long term Full UK driving license and car.


Permanent Required- Long term employment Multitasker DBS Must be able to use a hoist.


Kind and Caring individual Flexible working hours Able to work on their own with minimal guidance.


Salary & working hours


Mon, Tues, Weds 10:30am 2:30pmThurs, Fri 8:30 2:30pm


Employed rate £11.55 per hour

Apply now to join our great team of Care Assistants here at Care Outlook to help improve the lives of the vulnerable and elderly in our extra care scheme in Brighton and Hove, BN1 9EZ.

As a healthcare assistant, you will be providing personal care, building relationships, and making a big difference to those who need it whilst gaining great job satisfaction.

Benefits of working for us as a Care Assistant:

• Rates of pay from £11.50 - £13.50 per hour
• Enhanced pay on Bank Holidays
• Earn £300 Refer a friend scheme
• Company issued mobile phone
• Full & Part time hours available
• 28 days annual leave (pro rata)
• DBS cost covered
• 2-weekly payroll
• Free uniform

The Role:

• Assisting clients with personal care (Washing, toileting, dressing etc.)
• Performing light housekeeping tasks.
• Observing, monitoring and recording keeping.

The Requirements:

• Caring, reliable, patient and compassionate.
• Some flexibility as you will be supporting people in their own homes.
• Working every other weekend.
• Authorised to work in the UK – WE DO NOT OFFER SPONSORSHIP.

Shifts available for Care Assistants:

• 07:00am – 15:00pm
• 07:00am – 19:00pm
• 15:00pm – 22:00pm
• Minimum availability 20 hours, with as many hours as you’re available to do.

No experience necessary, as our starters are provided with a fully comprehensive training programme, in full.

Become a Night Support Worker with Active Prospects!

Location: Brighton, East Sussex
Salary: £12.50 per hour
Service Type: Adult Complex Care Service
Speciality: Mental Health, Autism, Learning Disability

Do you want to work for an award-winning company? We have recently won the Employer of the Year Award at the Learning Disabilities and Autism Awards 2024. We were also awarded with the UKs Best Workplaces 2023 by Great Places to Work UK! Our training team has also won many national and regional awards and is viewed as outstanding by our colleagues.

Following our most recent national award the judges’ comments were ‘a very inspirational business that aims high to deliver excellence in all areas and supports people to lead aspiring lives. A strong family feel where staff are rewarded, valued and supported to maximise their potential. Staff see opportunity which is harnessed to incredible effect. The businesses passion and ambition shone through making them worthy winners.’

Are you kind? compassionate and have a passion for empowering people to lead an aspiring life. Are you patient, resilient and able to bring calm and consistency to people who may be living independently for the first time. Our new service is for 4 people requiring a wide range of support from emotional support, learning new coping mechanisms, and being able to express their true selves.

The role is about supporting people to lead a Gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations. The role can be tough, but the rewards outweigh

You will need to be adaptable, flexible, mature and be able to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking. It's important to note that some people being supported may self-harm, have anxiety or on occasion show behaviours of concern.

At present all the people we support have several hours of 1:1 support during the day as well as some shared support day and night. The ideal people will have a passion for working with people with enduring mental health, a keen interest in the psychology behind complex behaviours that challenge and the willingness to learn and practice Positive Behaviour Support

Active Prospects is recruiting for Full Time and Part time Night Support Workers to join our complex care service in Brighton, East Sussex.

Our new Brighton service is close to public transport, with a short walk from the bus stop/train station to the service. Drivers are always welcome – there is free onsite parking available.

In return for your dedicated service you can expect a competitive rate of pay of £12.08 per hour with additional pay on some of the Bank holidays, enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with various aspects of free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities which have seen 80% of our management progress into their current roles since they’ve started with us as Support Workers, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive in. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

Get in touch to find out what flexible working opportunities are currently on offer.

What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note: all offers are subject to satisfactory completion of our pre-employment compliance standards





IND-HP

Proud member of the Disability Confident employer scheme

Become a Support Worker with Active Prospects!

Location: Brighton, East Sussex
Salary: £12.50 per hour
Service Type: Adult Complex Care Service
Speciality: Mental Health, Autism, Learning Disability

Do you want to work for an award-winning company? We have recently won the Employer of the Year Award at the Learning Disabilities and Autism Awards 2024. We were also awarded with the UKs Best Workplaces 2023 by Great Places to Work UK! Our training team has also won many national and regional awards and is viewed as outstanding by our colleagues.

Following our most recent national award the judges’ comments were ‘a very inspirational business that aims high to deliver excellence in all areas and supports people to lead aspiring lives. A strong family feel where staff are rewarded, valued and supported to maximise their potential. Staff see opportunity which is harnessed to incredible effect. The businesses passion and ambition shone through making them worthy winners.’

Are you kind? compassionate and have a passion for empowering people to lead an aspiring life. Are you patient, resilient and able to bring calm and consistency to people who may be living independently for the first time. Our new service is for 4 people requiring a wide range of support from emotional support, learning new coping mechanisms, and being able to express their true selves.

The role is about supporting people to lead a Gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations. The role can be tough, but the rewards outweigh

You will need to be adaptable, flexible, mature and be able to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking. It's important to note that some people being supported may self-harm, have anxiety or on occasion show behaviours of concern.

At present all the people we support have several hours of 1:1 support during the day as well as some shared support day and night. The ideal people will have a passion for working with people with enduring mental health, a keen interest in the psychology behind complex behaviours that challenge and the willingness to learn and practice Positive Behaviour Support

Active Prospects is recruiting for Day and Night Support Worker(s) to join our complex care service in Brighton, East Sussex.

Our new Brighton service is close to public transport, with a short walk from the bus stop/train station to the service. Drivers are always welcome – there is free onsite parking available.

In return for your dedicated service you can expect a competitive rate of pay of £12.08 per hour with additional pay on some of the Bank holidays, enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with various aspects of free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities which have seen 80% of our management progress into their current roles since they’ve started with us as Support Workers, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive in. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

Get in touch to find out what flexible working opportunities are currently on offer.

What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note: all offers are subject to satisfactory completion of our pre-employment compliance standards





IND-HP

Proud member of the Disability Confident employer scheme

Complex Care Assistant

Brighton and Hove

£15.01 per hour, weekdays
£18.27 per hour, weekends

Hours: Days or nights / 4pm-8pm and 8.30am - 7pm

We offer the flexibility of either a zero-hour contract or contracted hours, whichever suits your lifestyle the most - T&Cs apply.

About Prestige Nursing & Care Worthing

Worthing branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in Worthing, much of our work is in and around our towns and villages. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver, specialising in homecare, complex care, and support work.

What our clients are looking for

Our Worthing office are recruiting for Complex Care Workers to work full or part time hours, spread across our 2 complex packages in Brighton and Hove.

We are working with 2 complex clients, 1 with Epilepsy and learning disabilities, and 1 requiring Peg Feed. It is important we find carers who can be engaging, supportive and reliable. You will be improving the quality of life for our clients in their own home. We want to hear from carers with experience, but this does not need to be in complex care, we will provide you with fantastic training and shadow shifts, to enhance your skillset, and progress your career.

Working days are Saturday, Sunday, Monday and Tuesday, from 1pm-8pm.

How will you be helping our clients?

• Medication management and administration
• Seizure management
• Peg feed
• Help around the house
• Pain management
• Meal preparation
• Personal care
• General emotional support

What we offer:

• Competitive hourly rate £15.01ph for weekdays £18.27ph for weekends, £22.52ph for public holidays
• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Six months' paid experience in care - does not have to be complex care
• Excellent communication skills
• A driver's licence & own car is an advantage
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

Morgan Hunt's Social Care team are proud to be working exclusively with Mind in Brighton and Hove on their search for a Service Manager (Advocacy)

As Service Manager, you will be responsible for managing a team of project staff to provide high quality mental health services.

Founded in 1971, Mind in Brighton and Hove are a trusted provider of mental health services in the city and across Sussex. Committed to challenging inequality, discrimination and stigma, particularly in relation to minority and socially excluded groups, Mind in Brighton and Hove believe in equal opportunity.

Providing advice and information, advocacy and support services, the Advocacy Service is an integral part of the charities mission to empower those struggling with mental health to live a full life and be empowered to do so.

Some of the main duties include:

• Ensuring all services are client focused and promote service user involvement
• Ensure all services are of high quality and represent best practice
• Ensure all services are delivered in accordance with contract requirements
• Undertaking effective line management including regular supervision and annual appraisal
• Responsible for improvement and development of services, in line with service user's needs
• Developing and maintaining effective professional relationships with staff, volunteers, trustees, partners organisations and more.

We are looking for someone with experience with managing and delivering mental health services, advocacy experience or knowledge would be an added bonus. You should have experience managing staff and volunteers and have experience managing contracts.

We are happy to consider someone at a Team Leader level ready to take a step into management however you must have had experience overseeing paid members of staff.

The role is based in New England Street, Brighton however you will be required to travel around the West Sussex area so a car driver is desirable.

This role is a really exciting chance to be part of an incredible team at Brighton Mind who have grown tremendously over the past few decades.

The role is 4 days a week and the salary £36,561 is pro rata.

To find out plenty more about the position please contact Amara Howe, Mental Health Specialist Recruiter at Morgan Hunt.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

https://nhs-my.sharepoint.com/:w:/r/personal/charlotte_ede_nhs_net/Documents/Charlotte%20Documents/Documents/Charlotte%20Ede/A%20Team/Recruitment/JD%20and%20Person%20Specifications/Palliative%20Care%20SW%20JD%20and%20Person%20Specification%202024.docx?d=w5d3343e948cc441290e5dba72f8ed06e&csf=1&web=1&e=WKDFV9

About The Role
About The Role
Morrison Water Services is currently looking to recruit an Office/Operations Support & Resilience Manager for our Southern Water Frameworks based in Falmer.
As Office & Operations Support & Resilience Manager, you will report to the Contract Director. You will be a highly organised, efficient multitasking and flexible individual who is keen to be part of a vibrant office environment. As part of the role for Operational and Resilience support duties, you will provide support to the Senior Management Team and ensure that the MWS Southern Water Programme runs smoothly and efficiently.
The Falmer office will have approximately 30 personnel, hot desks and multiple meeting rooms and be shared with other contractors and clients. The role also provides ad hoc support to business development and support where required to the Framework senior Leadership Team including managing Framework management information hub, managing access to Group Policies and procedures, assisting with compliance for Absence, sickness and holiday reporting, Timesheet and overtime collation along side other key duties such as co-ordinating Events and Briefings, Management Diaries for Client/Monthly Framework Reporting.
As our programme of work develops, regional offices will be established and some travel to support set up and manage additional members of the team that may be required to support the management of these. This will involve some level of travel, however, will not require working away from home or overnight visits.
This Role is a full time office based role.
As a Office/Operations Support & Resilience Manager your duties and responsibilities will be:

- Management of office facilities, including liaison with the Clients Facility Management Team
- Management of support services
- Ensuring satisfactory IT services, escalating to Internal IT help desk, where required and oversee problem resolution
- Developing strategy for office layout, ensuring space is maximised and availability of hot desks for visitors
- Branding and environment to show a professional image
- Maintaining sickness, absence, and holiday information
- Responding to changing requirements such as space for temporary project and meeting room management
- Assistance with ensuring all legal HR policies are in place and up to date
- Assist with maintaining all data protection regulations and GDPR regulations
- Scheduling and organising conferences and events
- Maintain filing systems and office organisation
- Compilation of various reports within strict timescales
- Coordination of Senior Management team diaries
- Prioritising and drafting correspondence, reports and presentations etc, using Microsoft Office
- Administrative tasks related to office operations, which may include coordinating office supplies, and ensuring smooth day-to-day functioning;
- Assists managers by providing administrative support, managing schedules, and handling various tasks related to organizational management.
- Ordering all IT Equipment & consumables - Maintaining an accurate asset register, tracking company assets, and ensuring their proper utilization and maintenance.
- Onboarding & MWS staff training matrix administration. Implementing and improving the onboarding experience for new employees.
- Work directly with new hires, facilitate introductions, provide training, and offer support throughout the initial employment phase, set up & maintain user accounts (office 365, SharePoint access, Salesforce)
- Managing payroll & overtime sheets, checking commercial report & ensuring zero errors
- Track, and manage training initiatives for MWS staff
- Ensure employee Engagement surveys, reviews and outcome implementation
- Chair Contract Improvement Group and Communicate outcomes and ensure implementation of appropriate initiatives; Contribute to Leadership Team Meetings
- Assure and Test Business Continuity Plans
- Ensure Maintenance of Stakeholder Mapping and Engagement Plan
- Booking travel & hotels (using most cost efficient options), arranging events
- Keeping SharePoint pages up to date & updating relevant news & information
- Identify and Train 2no. Existing staff to provide resilience

Skills and Knowledge Requirements:

- Previous experience in a similar role
- Knowledge of Microsoft Office, marketing and presentation tools
- Understanding of business communication tools and processes
- Self motivated and able to work on own initiative, with excellent planning and time management
- Effective communication skills whilst maintaining high levels of confidentiality
- Efficient and well organised individual, with the ability to continually prioritise workloads to meet tight deadlines
- Strong teamwork skills

What’s in it for you?

- Matched Pension Scheme
- Company Car or Car allowance with Fuel Card or Salary Sacrifice Car Scheme with Fuel Card
- Hybrid Working
- Private Health Care and Health care Cash plan (family level)
- 25 days' annual leave plus 8 days' bank holiday
- Access to our Employee Assistance Programme
- Life Assurance
- Enhanced Maternity and Paternity policy
- Access to My Rewards which provides fantastic reductions on 1000’s of purchases including Mobile Phone, Utility bill & top retail brand discounts.

Our Vision
At Morrison Water Services, we're proud of our positive culture and commitment to safety. We believe in delivering a high performing, sustainable workforce that supports our clients effectively. People stay with our business because of the opportunities for growth and development, our inclusive culture, and our dedication to providing a safe and supportive work environment.
#mws

About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

About The Company
About Salutem:
Our mission is to create a nurturing and comfortable environment where the people we support receive the highest quality of care from our skilled and passionate team. Our services stand out because they reflect our core values.

Our values:
We are Supportive by promoting opportunities for everyone so they can reach their full potential
We are very Ambitious to provide the best possible outcomes for the people who use our services
We are Loyal because we put the people that we support and our staff at the centre of everything we do and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders
We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality
We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences, and we are committed to doing things better and setting the highest standards in what we do
We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders
We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities

Why choose us?
At Salutem Care and Education, we believe that happy employees create a positive impact. That's why we prioritise the well-being of our colleagues and their families. With our Salutem Extras benefits platform, we offer a comprehensive range of perks designed to support you in every aspect of your life. Some of our benefits are:

Emotional Support Benefits:
✅Employee Assistance Programme - 24/7 emotional, financial and legal support for you and your partner from qualified counsellors.
✅Hub of Hope - where you have access to the UK’s leading mental health data base
✅Medito App - allowing you to explore how meditation can boost your wellbeing
✅Bereavement support – licensed counselling service, support groups and resources

Medical Support Benefits:
✅Free Online GP – 24/7 access to a qualified GP for you and your household prescribing to a pharmacy near you at a time that suits you
✅Health Cash Plan – for a price of a coffee a week, you can claim back on a range of healthcare expenses
✅Cancer Cover – Our cover can support you with bills, alternative therapies and much needed time out in the unfortunate event of a diagnosis
✅My Menopause Centre – Discounted access to an ‘Outstanding’ CQC provider where treatments are tailored to your needs and information is evidence based

Financial Support Benefits – annual savings per household is over £1000!
✅Wagestream - Where you can receive flexible pay, savings buildings, credit building card, flexible loans at competitive rates, chats with a trusted expert and benefits tracker
✅Freeze your utility bills – saving you up to £329 per year on your energy bills.
✅ Money helper – get a personalised action plan to help you stay on top of bills
✅Life Assurance – protecting you from day one of employment

Physical Support Benefits:
✅Online workouts – easy to follow videos to work out from home or at the gym
✅Cycle to work scheme – with salary deductions, save on tax and NI costs
✅ Gym discounts – no join up fees and up to 20% off gym memberships country wide
✅National trust and discounted days off – wide range of activities for you and your family

Still not convinced?
We have been recognised as a Top Employer in the United Kingdom.
We have been named as a Top 50 Inspiring Workpace.
We are a Disability confident committed company.
We employ nearly 3000 colleagues and support nearly 2000 people.
We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding.

About The Role
As a Flexibank Support Worker, you will be at the forefront of providing high-quality, enabling care. Every day brings new challenges and rewards, making this a truly fulfilling role. You'll be key in helping us achieve our goal of being the best in the field.

Key Responsibilities:
- Individual Outcome and Wellbeing: Implement person-centered support plans, promote independence, manage risks, encourage relationships, and ensure legal and best practice compliance.
- Activity Planning: Develop flexible, engaging activity plans that promote autonomy and personal growth.
- Health and Lifestyle: Support individuals in maintaining healthy lifestyles and managing their health needs.
- Communication: Facilitate effective communication and maintain detailed, person-centered records.
- Medication Management: Oversee medication processes and support individuals in self-administration.
- Safety and Environment: Maintain a safe, clean-living environment and adhere to health and safety protocols.

About You:
- Compassionate and empathetic
- Strong communication skills
- Detail-oriented and organised
- Proactive and innovative thinker
- Committed to promoting diversity and inclusion
- Team player with a collaborative spirit

Apply now and help us create a brighter future for those we care for!

Do you have experience in supporting adults with autism? Are you confident in your approach with a good sense of humour?

We are recruiting a support team for Ayla who is getting ready to move to her new home in the Brighton area.

Why join our team?

We believe it is vital to look after our employees just as much as we do the people we support. You will always be able to speak to someone who will coach you and provide a space for reflection. You will join a team of professionals who look out for each other and ultimately, work together creatively to achieve the same goals.

· Salary - £14.00 per hour

· Full time and part time contracts available

· Flexible shift pattern of day and waking night shifts

· Annual Leave – 28 days per year

· Company pension

· Full induction and on-going paid training

· Access to discounts with a variety of retailers

· Access to Medical cashback plan (after successful probation)

· Membership to an Employee Assistance Programme

· Ongoing professional and personal development

· Career progression

About us

We support adults and young people with Learning Disabilities, Autism and Mental Health difficulties to live in their own homes and be part of their community. We are a friendly and compassionate, person-centred company with significant experience in developing individual packages of support.

We believe:

· Everyone should have deep, caring and meaningful relationships in their life

· Everyone has the right to develop and grow

· Everyone has the right to a safe place to live that they can call home

· A service should be designed around the person

· Creativity and thinking outside of the box is paramount to developing bespoke services for people

About Ayla

Ayla is an intelligent and determined young lady who is transitioning from hospital into her own home. Ayla has a bubbly, lively personality with a sarcastic, outrageous, funny sense of humour. Ayla’s biggest passion is being a voice for the autistic community. Ayla is a trainer delivering autism training across West Sussex and Brighton and Hove. Ayla is dedicated to using her lived experience as a trainer to embrace neurodiversity and speak up for those who face injustice.

Ayla enjoys studying and learning about the latest research and thinking around autism.

In Ayla’s spare time, she enjoys music, trampolining and fashion. Ayla is in a band and writes her own lyrics and poetry about politics as well as playing electric and bass guitar and the drums. Ayla likes going out for drives and getting out and about to explore new areas. Ayla would like to go on holidays and have people supporting her who would enjoy this too.

It's important to gain a true connection with Ayla and for the staff that develop an instant emotional connection with her it's a bonus. It's important to go with Ayla’s flow to get an understanding of her and her needs as well as gain her respect before learning the right way to support her. Ayla requires someone who is willing to approach things this way and takes the time to learn from her as she is the expert on herself.

Ayla is autistic and has moderate Learning Disability, heightened anxiety, obsessive-compulsive disorder and pathological demand avoidance which at times can lead to challenging behaviour as a result of distress. Ayla is also diagnosed with a sleep disorder, rheumatoid arthritis, lupus and Raynaud's. Ayla has interactable epilepsy which is well controlled by medication. Ayla requires a confident staff team that uses a humanistic approach to engage, listen and empower her to make choices.

About you

You will:

Put Ayla first and see her for the amazing lady she is
Be willing to work through tough times and stand by Ayla
Be able to assess different situations
Have a full UK drivers manual licence
Be resilient
Have patience
Be empathetic and understanding
Have a lively personality
Be happy
Be kind and have caring nature
Be friendly and genuine
Have a funny, sarcastic, outrageous sense of humour
Be trustworthy, loyal and upfront
Be boundaried but without placing demands on Ayla
Be structured and follow routines
Be a good listener and good communicator
Be flexible and creative
Be reliable and helpful
Be able to have a joke and play pranks
Full training will be provided through Seco Supports induction programme and online learning.

Full referencing and a full enhanced check of the Disclosure Barring Service (DBS) will be required for this position.

If you want to join Ayla’s journey and be part of his team, please complete an application form. We look forward to hearing from you.

Proud member of the Disability Confident employer scheme

The post holder will work as part of a dynamic and fast-paced multidisciplinary team. They will need to demonstrate tact, discretion, and initiative to support acute to community discharge planning. Please see attached the Job description and person specification for further details on the key responsibilities of the role.