Total 401 Customer Service job vacancies in Bournemouth, Dorset, BH10 4HT

Team Leader - Bournemouth- £13.62 ph

Typical Shifts are: Monday - Sunday, working 5 shifts a week, flexible times depending on the rota

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Team Leaders with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Team Leader to join us in leading our supported living service in Bournemouth. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Team Leader with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, conducting supervision’s and appraisals, developing and updating care plans, ordering medication, ensuring the people we support are supported to manage their finances and day-to-day management of the service in the absence of the manager. You’ll never lose sight of why you choose to do this, as our Team Leaders are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Team Leader having both the right experience and the right values. This is why at this service our Team Leader should have previous experience in a similar role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Resettlement Support Worker

Location: Based in Brent with working across London boroughs of Brent, Harrow, Hounslow, Hillingdon, Richmond, Kingston & Ealing
Salary: £27,300 - £28,938 per annum (including Outer London Weighting)
Hours: 37.5 hours per week
Duration: This post is till March 2025 with possibility of extension subject to performance and continuous funding.

EACH is a growing charity providing a range of specialist services to individuals and families affected by domestic violence, mental health and alcohol and substance misuse issues.

Our success and services are driven and delivered by a diverse staff and volunteer team, who are as passionate and committed as we are to meeting the needs of our local communities.

As the Resettlement Worker, you will play a vital role in empowering and supporting women who have experienced violence against women and girls (VAWG), many of whom face additional vulnerabilities due to intersecting disadvantages.

You will provide comprehensive and holistic support to women residing in the Moving Forward project's temporary accommodation, assisting them in their transition to stable and secure long-term housing.

Your key duties as our Resettlement Support Worker include to:

- Building trusting relationships with women and understanding their individual needs and goals.

- Providing ongoing advocacy and support with housing applications, tenancy management, and accessing essential services.

- Connecting women with appropriate community resources and fostering social integration.

- Empowering women to develop independent living skills and build resilience.

- Collaborating with project staff and external partners to ensure a coordinated and effective approach to resettlement.

You will need:

- Strong commitment to social justice and gender equality.

- Experience working with vulnerable populations, ideally women who have experienced VAWG.

- Excellent communication, interpersonal, and advocacy skills and the ability to work collaborative with counsellors and colleagues across the service and organisation

- Cultural competency and the ability to build rapport with women from diverse backgrounds.

- Ability to work independently and collaboratively in a fast-paced environment.

- Ability to support peers to develop project activities and undertake outreach.

- Ability to speak a relevant community language (e.g. Pashto, Farsi, Gujarati, Arabic, Tamil) is desirable.

Rewards and Benefits of Working for EACH

- Competitive salaries with opportunities for career growth.

- 25 days annual leave, plus statutory holidays with stepped increase in annual leave after year 2 to year 6 rising 1 day each year from 25 to 30 days in year 6.

- Annual leave is calculated on pro-rata basis for part time staff

- 4% - 6% employers pension contributions

- Up to 5 days study leave after 1 year in service

- Staff recognition award scheme.

- Opportunities for continuous professional development

- Ringfenced personal training budget.

- Flexible working hours subject to the needs of the service.

- E-wallet benefit scheme.

- Fully paid DBS check (Enhanced Level)

Closing Date: 05th Nov. 2024

Interviews on Zoom: 12th Nov. 2024

EACH offers a 4% - 6% contributory pension scheme dependent on employee's contributions and has a commitment to staff development and training. EACH is an Equal Opportunities Employer.

If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today!

No agencies please.

This veterinary receptionist's main role is to greet our clients and manage their visits to make it as pleasant as possible. The receptionist's role is also to perform a variety of administrative tasks and provide customer care. Some of their responsibilities include:
Client care. Scheduling appointments, confirming appointments, and sending reminders. Preparing and maintaining client records, including noting concerns to be addressed by the veterinarian. Answering phone calls, responding to emails, and communicating with clients about their pet's health. Collecting payments for services and medication. Monitoring inventory and assisting with purchasing medical supplies. Keeping the reception area, waiting room, and client bathroom clean and organized, as well as helping rest of team. (Separate cleaners come at night but this is for minor happenings during the day).
Providing basic client education and literature about their pet's medical condition
Handling client complaints and escalating them to the appropriate person if necessary. Assisting with patient care, such as feeding and holding patients.
Other tasks: Accepting mail and other deliveries, ordering office supplies, and preparing examination rooms.

Teaching Assistants Needed - No Experience Required

Location: Cranborne, Dorset (Not too far from Bournemouth)
Contract Type: Permanent, 40 hours per week, term-time only
Pay: £11.72 - £12.78 per hour
Annual Salary: £20,941.30 - £22,835.30

About the School:
This special school helps students prepare for adulthood with personalised programs that promote independence, employment, or further education. The school emphasises building confidence, emotional intelligence, and overall well-being.

Role Overview:
As a Teaching Assistant, you'll support students in a safe, nurturing environment, working closely with teaching staff to deliver a varied curriculum. You'll provide one-on-one and group support, focusing on positive behaviour management.

Key Responsibilities:

• Assist with learning and promoting student independence.
• Help plan, prepare, and evaluate educational programs.
• Record and report student progress.
• Encourage positive social behaviour.

Requirements:

• Full UK driving license and vehicle access.
• Minimum age 21.
• Level 2 Maths and English or equivalent.
• Positive and creative approach to student needs.
• Ability to work independently and in a team.
• Strong numeracy, literacy, and ICT skills.

Perks:

• Comprehensive training and career progression opportunities.
• Additional benefits include chocolates, food, and free homemade lunches.
• Well-being support, including mental health resources.
• Pension plan, life assurance, and access to discounts.

Successful applicants will undergo pre-employment safeguarding checks, including an enhanced DBS check.

Apply now or call Paul Hirchfield on 01293 527416 for more information.

We have an exciting opportunity for Custody Support Worker to join our CFO Evolution Team.

You will be required to carry out tasks for a caseload of participants in a correctional setting, starting with the first engagement and evaluation. The aim is to provide motivational support to these participants and help them stay engaged throughout the duration of their sentence. This will be achieved through group work and one-on-one interventions, helping them overcome obstacles and integrate into their communities.

Our ideal candidate will have lived-in custodial experience, as an understanding and an ability to relate to our participants would benefit engagement. Alternatively, experience in probation/social care or experience working within the criminal justice sector would also be advantageous. However, we appreciate that not everyone can tick every single box, so we’re looking for someone confident who is comfortable working with a diverse range of people from a variety of backgrounds and circumstances and can coach/mentor them.

This is a rewarding opportunity that will allow you to help our participants change their lives around!


In return for your dedication, knowledge, and commitment, we offer a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with these great benefits:


• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.


Location: HMP The Verne
Hours: 37 Hours per week
Contract: Permanent
Closing Date: 24 October 2024

Key Responsibilities

• Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
• Closely collaborate with volunteer peer mentors and/or mentors to help you manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Individually and as a team member, contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice.
• To ensure effective case management and co-ordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk.
• Ensure all contractual targets are met

Skills and Experience


• IAG Level 3 - desirable
• Experience managing a caseload of participants - desirable
• Knowledge of inputting and retrieving electronic data and maintain computer-based information systems in an accurate and timely manner. Experience in a target-driven environment
• Excellent verbal, non-verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings
• Ability to motivate and sustain engagement of individuals.


Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Proud member of the Disability Confident employer scheme

Social Care Support Worker

Location: Portland – HMP Verne

Contract Type: Permanent

Hours: Full time

Salary: £24,071-£25,674 per annum, dependent on experience

We are proud to be working with Oxleas NHS Foundation Trust who have recently been voted by the Sunday Times as one of the Best Places to Work 2023.

Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want to escape your current job role and work with people to build positive and productive lives, whatever their past? Now is the time to break into offender healthcare and develop your career.

As part of the South West Prison Healthcare contract awarded to Oxleas NHS trust in 2022, they are now able to expand their recruitment and are looking for compassionate, knowledgeable and motivated Social Care Support Workers to join their friendly team based in Portland, Dorset.

The healthcare team have a real impact on promoting health and well-being to those in prison and Oxleas pride themselves on using skills and strategies that instil hope for patients’ future resettlement back into the community. Oxleas deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.

As part of the team, you will enjoy all the benefits of NHS AfC employment (inc pension) with the opportunity to work within a forward-thinking service, who encourage career and personal development to all staff to increase their clinical and interpersonal skills.

What will you be doing?

· Provide physical care to clients in accordance with their care plan

· Communicate effectively with clients and the multi-disciplinary team

· Inform the Social Care Lead and/or Registered Nurse as soon as possible when any change in a client's condition is noticed

· Report any complaints or requests for information from clients to the Social Care Lead in a timely manner to enable prompt response

· Respond to the needs of clients in an honest, non-judgemental and open manner, which respects the rights of individuals and groups

· Understand the need for, and assisting clients to attain, optimal physical health and assisting with physical procedures in support of a Registered Nurse

The post of Social Care Support Worker will cover 24 hours a day, 7 days a week with the following shifts;

· 07:30-20:00

· 19:30-08:00

From time to time clients outside of the Social Care Unit may need support with personal hygiene. This will be provided by the Social Care Support Worker role, in conjunction with a care plan from Dorset Council.

What do you need?

• Complete secondary education or equivalent
• Ability to read English and communicate it verbally and in writing to a good standard
• 1 year working in a primary care, social care or mental health setting

What next?

If this is a role you’re interested in, and you want to join the team and help make a difference, please click on the apply button. You will be redirected to a page where you can enter your details, answer a few questions about your experience, and attach your CV. Someone will then be in touch with you to provide you with next steps.

Interested? Click apply now!

Social Care Support Worker



Location: Portland – HMP Verne

Contract Type: Permanent

Hours: Full time

Salary: £24,071-£25,674 per annum, dependent on experience



We are proud to be working with Oxleas NHS Foundation Trust who have recently been voted by the Sunday Times as one of the Best Places to Work 2023.



Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want to escape your current job role and work with people to build positive and productive lives, whatever their past? Now is the time to break into offender healthcare and develop your career.



As part of the South West Prison Healthcare contract awarded to Oxleas NHS trust in 2022, they are now able to expand their recruitment and are looking for compassionate, knowledgeable and motivated Social Care Support Workers to join their friendly team based in Portland, Dorset.



The healthcare team have a real impact on promoting health and well-being to those in prison and Oxleas pride themselves on using skills and strategies that instil hope for patients’ future resettlement back into the community. Oxleas deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.



As part of the team, you will enjoy all the benefits of NHS AfC employment (inc pension) with the opportunity to work within a forward-thinking service, who encourage career and personal development to all staff to increase their clinical and interpersonal skills.



What will you be doing?



· Provide physical care to clients in accordance with their care plan

· Communicate effectively with clients and the multi-disciplinary team

· Inform the Social Care Lead and/or Registered Nurse as soon as possible when any change in a client's condition is noticed

· Report any complaints or requests for information from clients to the Social Care Lead in a timely manner to enable prompt response

· Respond to the needs of clients in an honest, non-judgemental and open manner, which respects the rights of individuals and groups

· Understand the need for, and assisting clients to attain, optimal physical health and assisting with physical procedures in support of a Registered Nurse



The post of Social Care Support Worker will cover 24 hours a day, 7 days a week with the following shifts;



· 07:30-20:00

· 19:30-08:00



From time to time clients outside of the Social Care Unit may need support with personal hygiene. This will be provided by the Social Care Support Worker role, in conjunction with a care plan from Dorset Council.



What do you need?



Complete secondary education or equivalent
Ability to read English and communicate it verbally and in writing to a good standard
1 year working in a primary care, social care or mental health setting


What next?



If this is a role you’re interested in, and you want to join the team and help make a difference, please click on the apply button. You will be redirected to a page where you can enter your details, answer a few questions about your experience, and attach your CV. Someone will then be in touch with you to provide you with next steps.



Interested? Click apply now!

Here at Dorset & Wiltshire Fire and Rescue Service, we have a new opportunity available for someone looking to develop in our Fire Safety team. The role will be based in Hamworthy, Dorchester or Swindon. You will join us on a full-time, permanent basis. This role is a career-graded role from Grade D (£27,803 - £30,296) up to Grade F (£34,834 - £37,336) with progression to Grade F dependent on completing and meeting the required experience and qualifications through related training.

Are you looking for a development opportunity where you can play a vital role in ensuring public safety as a Fire Safety Advisor? No experience? No problem. We provide full training and support to progress to a fully qualified Fire Safety Inspector.

If you have relevant experience and hold a Level 4 Diploma in Fire Safety, you can further your knowledge through our development programme and join us a Fire Safety Inspector.

We are looking for individuals who are eager to learn and committed to making a difference. Your logical thinking, problem-solving skills, and dedication to public safety are more important to us than your past job titles.

If you are motivated by the idea of helping others and ensuring the safety of the community, this role offers a fulfilling and stable career path.

About the Fire Safety Advisor role:


Working alongside experienced Fire Safety Inspectors as you develop the skills and knowledge to audit compliance of fire safety legislation within non-domestic premises
You will provide advice, support, and guidance to business owners to help them understand and comply with Fire Safety legislation
Throughout your training, you will gain the confidence and qualifications to carry out audits and enforce Fire Safety legislation


A typical day in this important role will see the Fire Safety Inspector evaluating fire safety measures in place to protect people, influencing, and supporting businesses to act on recommendations.

Who we are looking for in our Fire Safety Advisor:


You will need to be flexible, respond positively to change and be prepared for continuous learning and professional development throughout your career.
We are seeking approachable and professional individuals who excel at building positive relationships and maintain high standards of conduct and communication.


You must have:


4 GCSE passes - Grade A*- C / 9 - 4, including English and Mathematics or equivalent Level 2 qualification (including L2 functional skills), or higher-level relevant qualification, and be able to provide evidence of this.
A willingness and ability to work towards Fire Safety qualifications (Level 4 Fire Safety Diploma) within an agreed timeframe unless these qualifications have already been obtained.
Demonstrated you have researched and have a basic understanding of current Fire Safety legislation including the Regulatory Reform (Fire Safety) order 2005.
Experience in using Microsoft Office (including Outlook) and database packages.


What we can offer our Fire Safety Advisor:


We believe in investing in our people. As an employee in development, you’ll be part of a structured apprenticeship programme, receiving training and mentorship from experienced professionals, whilst earning recognised fire safety qualifications.
Work within a team that values collaboration, continuous improvement, and improving community safety through the raising of fire safety standards.
Opportunities to advance within Dorset & Wiltshire Fire and Rescue Service.


If you’re looking for a career that offers purpose, stability, and the opportunity to make a real difference apply today. Whether you have experience in fire safety, other regulatory professions, or are new to the sector, contact us to discuss how this role may be perfect for you.

If you would like to find out more about the Fire Safety Advisor role, please click apply now as we would love to hear from you!

Closing date - Sunday 3 November 2024 (midnight)

It is intended that interviews will take place on Wednesday 20 November and Thursday 21 November 2024.

Proud member of the Disability Confident employer scheme

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Arrowsmith Road, Canford Magna, Wimborne, Dorset, BH21 3BQ
• 69 bedded care and nursing home
• Carehome.co.uk Review Score
• CQC Score (dependant)

About the role

• Housekeeper
• 40 hours required
• £11.44 per hour

What will Aria Care Offer you?

• Blue Light Discount Card
• Holiday & days out discounts
• Long service awards
• Recognition programme
• And much more!

We have an excellent opportunity for a Housekeeper that takes great pride in maintaining high standards of cleanliness and infection prevention control throughout our home. If you take pride in creating a clean and welcoming home for our residents to live in, a housekeeping role at Aria care is for you. Join our team of dedicated care professionals and make a real impact in the lives of those who need it most.

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Aria Care is the perfect place for you.

It would be great to hear from you!

About The Role
As a Night Senior Care Assistant at Littleton Lodge. Kindness will be at the core of everything you do. It touches upon every aspect of our care. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.
For you, it will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. You will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.
One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

''

Specialist Support Worker

Dimensions

Bournemouth and surrounding areas

Increased rate of £14.47 per hour

Are you an experienced Support Worker looking to progress your career? Do you enjoy working in varied locations, supporting people to achieve their goals and celebrate their successes? At Dimensions, we are recruiting Specialist Support Workers to work across multiple locations in Bournemouth and the surrounding areas.

Providing high levels of care for adults with complex support needs, Specialist Support Workers are strong team players with experience in positive practice leadership, supporting adults who experience behaviours of distress, and assisting with service development.

Contributing towards assessments of needs and gathering behavioural data, the role of Specialist Support Worker involves working in conjunction with the Locality Development Manager, relevant professionals, and family members, to help develop personalised support plans and skilled support teams.

Due to the nature of the role and the areas we cover, a driver's license and access to a vehicle are essential.

Specialist Support Worker skills and qualities:

- A full UK driving license and access to a vehicle is essential for this role.

- Experience in supporting individuals who experience behaviours of distress is essential for this role.

- Must hold a Level 3 NVQ in Health & Social Care or be willing to work towards it.

- Experience in positive practice leadership.

- Good working knowledge of active support.

- Experience in supporting complex behavioural needs.

- IT literate.

Specialist Support Worker duties may include, but are not limited to:

- Supporting people to learn and develop skills.

- Assisting the people we support with many different aspects of their lives.

- Contribute towards the development of support plans care packages.

- Demonstrate positive practice leadership and support colleague development.

- Work flexibly with multiple location to support growth and continuity.

Specialist Support Worker benefits include:

- 30 days annual leave pro rata with option to buy and sell leave.

- £500 bonus Refer A Friend scheme.

- Paid training and options for further development including accredited courses.

- Bike To Work scheme and discounts on meals, shopping, entertainment, gym membership and mobile phone tariffs.

- Salary advance scheme where you can access up to 50% of the money you have earned before payday.

We're a values-driven organisation that puts people with learning disabilities and their families at the heart of everything we do. We care about our colleagues and are passionate about our comprehensive well-being strategy and staff listening network. Dimensions are proud to be one of very few social care organisations that have been recognised by the Great Places to Work programme in 2019, 2020, 2021 & 2022

Applications are reviewed upon receipt and interviews will take place until the positions are filled. For more information please call Samuel Eccles on 07384 217 727

For advertising purposes the title of this advert is “Specialist Support Worker”, but your official title within the organisation will be “Complex Support Practitioner”.

Apply now

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

Proud member of the Disability Confident employer scheme

Sugarman Health and Wellbeing is one of the UKs leading healthcare recruitment and care providers, specialising care and support with individuals who have Complex Needs and Social Care; Tailored to our service users' needs to promote independence and companionship.

Role: Healthcare Assistant

Salary: Monday - Friday £14ph, Weekends £15ph

Location: BH20, Wareham

Job Type: Full Time/ Part Time

Shifts on offer*: Monday to Thursday 4.15pm - 10pm, Weekends 10am - 5pm

*Shifts Times are set times, but Monday to Sunday flexibility on offer depending on availability.

About the Role

Sugarman Health and Wellbeing are looking for a Healthcare Assistant who can support in the Wareham area, to support a young female service user in her mid-Teens who has a PEG and requires support with Suctioning and other complex care needs. Our Healthcare Assistant roles are also doubled up as a companionship role by building up key relationships and promoting independence through daily tasks for our service user within her own home environment and especially within the community.

Activities will include playing board games/ puzzles, watching TV, socilising with her friends and family, going for long walks, but most importantly, suggesting new ideas and opportunities that serve the service users' best interests, by going above and beyond. Our Service user wants to maintain a healthy lifestyle, and have a structured routine in order to keep her safe and effective at all times.

She is non-verbal but can communicate through facial expressions and body language through she enjoys and wants to do. You will then need to communicate with her effectively and appropriately, whilst also giving her the opportunity to communicate his needs as well.

What are the Benefits?

• Theoretical and Practical training is provided to ensure you have the correct skills and give yourself the opportunity to upskill yourself in the sector.

• Career development opportunities.

• NVQ level 2 and 3 in Health and Social Care *Please enquire for more information*

• Ongoing support from our Office Team, Registered Managers and Clinical Nurses.

• Weekly Pay via PAYE or Umbrella Schemes

• DBS application registered with Sugarman Health and Wellbeing

Requirements for the Role

Here at Sugarman Health and Wellbeing, we are looking for an outgoing bubbly candidate, who can show their best assets on providing the highest quality of support.

• A minimum of 6 months of professional UK Care experience.

• Complex Care experience preferred but not a mandatory need.

• To provide the correct compliance documents including updated Right to Work and original DBS certificate.

• Must be a Driver holding a Full UK Driving License, as there is a Mobility Vehicle that takes you and the service user around the community.

How to Apply?

Please submit a copy of your updated CV. If successful, a member of our Recruitment Team will contact you to discuss your interests and experiences in further detail.

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHDOR

Salary: Grade 8, Point 12: ACTUAL: £22,139 per annum Contract: Permanent, 35.25 hours per week (35 hours, 15 minutes), 39 weeks per year (term time plus inset days)
About the roleWe are looking for a Pastoral Support Officer to join our team. The successful candidate will oversee and manage the behaviour of students within the school. You will be responsible for implementing strategies and interventions to support students in developing positive behaviours and attitudes towards learning. Additionally, you will work closely with teachers and parents to create a supportive and inclusive learning environment for all students. The ability to drive (and access to car) is essential for this role as there may be requirements in which you may need to travel.
Safeguarding Information:SAST will conduct online searches of shortlisted candidates. In line with KCSIE guidance, this will be part of safer recruitment checks, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination, a person who will not be on the appointment panel will conduct the searches and will only share information if and when findings are relevant and of concern. Safeguarding responsibilities associated with this role may include engagement in regulatory activity, such as administering first aid or supporting an upset child. It will have contact with young people on a day-to-day basis. SAST is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will have to meet the person specification and the post is subject to safeguarding checks, including an enhanced DBS check and Children’s Barred List check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. SAST recognises the benefit of having a diverse workforce and is committed to building a workforce which reflects diversity from the communities it serves. SAST values the contributions from all staff from a wide range of different backgrounds and actively seeks to promote an environment that is free from discrimination and harassment and at the same time supports fair promotion and cultural acceptance. Under the provision of the Equality Act 2010 SAST welcomes applications from everyone and operates a recruitment process which is fair and does not discriminate against or disadvantage anyone because of their age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation. This role is UK- based and your right to work will need to be established as part of the appointment process.

What skills and experience we're looking for

We are looking for a Pastoral Support Officer to join our team. The successful candidate will oversee and manage the behaviour of students within the school. You will be responsible for implementing strategies and interventions to support students in developing positive behaviours and attitudes towards learning. Additionally, you will work closely with teachers and parents to create a supportive and inclusive learning environment for all students. The ability to drive (and access to car) is essential for this role as there may be requirements in which you may need to travel.

What the school offers its staff

SAST Benefits:

As part of SAST, we can offer you a range of benefits including:

• High- quality CPD opportunities
• A strong and highly experienced network of Trust senior leaders
• Access to the Local Government Pension Scheme
• Employee Assistance Programme
• On-site nursery provision at some of our schools
• Cycle to work scheme

Further details about the role

You are asked to provide the following:

• A completed application form
• A letter of application of no more than 2 sides of A4 detailing your experience and expertise

Completed applications should be returned by email to: recruitment@sast.org.uk.

You are warmly encouraged to visit our School prior to application, please do not hesitate to contact Naomi Molyneux, Office Manager on office@harbourvale.dorset.sch.uk.

SAST will conduct online searches of shortlisted candidates. In line with KCSIE guidance, this will be part of safer recruitment checks, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination, a person who will not be on the appointment panel will conduct the searches and will only share information if and when findings are relevant and of concern.

SAST recognises the benefit of having a diverse workforce and is committed to building a workforce which reflects diversity from the communities it serves. SAST values the contributions from all staff from a wide range of different backgrounds and actively seeks to promote an environment that is free from discrimination and harassment and at the same time supports fair promotion and cultural acceptance. Under the provision of the Equality Act 2010 SAST welcomes applications from everyone and operates a recruitment process which is fair and does not discriminate against or disadvantage anyone because of their age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation.

This role is UK- based and your right to work will need to be established as part of the appointment process.

Commitment to safeguarding

Safeguarding responsibilities associated with this role will include engagement in regulatory activity, such as administering first aid or supporting an upset child. It will have contact with young people on a day-to day basis. SAST is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will meet the person specification and is subject to an enhanced DBS and Children’s Barred List check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.