Total 210 Customer Service job vacancies in Blackburn, BB2 3NY

An exciting opportunity is available to join our Mental Health Liaison Team (MHLT) located at RBH in the John Hewitt Pod (directly across A&E Ambulance bay)

The successful applicant, will provide administrative support to the Clinical Team working closely beside clinicians.

Key parts to the role:
• Team player – Committed and Loyal.
• Report to be emailed daily.
• Medical records updated.
• Opening and closing of referrals
• Keeping clear communication to clincians and the wider MDT teams.
• Organisation skills and the ability to prioritise workload.

The post is full time 37.5 hours. This is be worked over 24 hours a day, 7 days a week, 365 days a year. The pattern is below.

A regular working pattern supports employees with a healthy work/home life balance;
• Week 1 Monday, Tuesday, Saturday and Sunday 08:00 - 20:00
• Week 2 Wednesday, Thursday and Friday 08:00 - 20:00
• Week 3 Monday, Tuesday, Saturday and Sunday 20:00 - 08:00
• Week 4 Wednesday, Thursday and Friday 20:00 - 08:00

Working pattern (hours):Full time

Hours / sessions per week:37.5 hours per week

Additional working pattern details:2 weeks days and nights

NOTE:Previous applicants do not apply
• Receive allocate and despatch internal /external mail in line with the Trust policy.
• To be the first point of contact for the unit/department providing a comprehensive customer service and enquiry provision to internal and external customers of the Trust.
• Provide a comprehensive administrative service compilation of reports and other correspondence on behalf of the team manager and other members of the team, ensuring a high standard in accordance with Trust standards.
• To create and maintain effective working relationships with staff at all levels, internal and external across the whole health economy.
• Work as a team with the appropriate management teams and other departments including clinicians to ensure that the appropriate leads are notified in the case of matters of urgency and dealt with in a timely manner.
• Attend and participate in team meeting and admin services meetings as required
• Assist in the planning and organising of a range of team activities and programmes including regular meetings and other events.
• Monitoring and maintaining stationery supplies and stock for the team.
• Greeting and signing posting Service Users in face to face or on the telephone.
• Responsible for dealing with queries from Service Users and/or their carers using tact and empathy as required and ensuring appropriate communication skills are used at all times.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see Job Description and Person Specification document attached to this vacancy for the full responsibilities of this role


This advert closes on Thursday 31 Oct 2024

To provide a pro-active and responsive case management role to the ELHT Integrated Discharge service. Be a central point for the ward level case management of complex cases, which contributes towards the assessment of need, discharge plans, and the commissioning and review of services for the safe discharge of patients from hospital. Utilise information systems which enable the clarification of Health and Social Care Needs, through joint working with Social Services and Ward Managers.

To work as part of the Integrated Discharge service Team to provide efficient and effective assistance to maintain timely discharge processes for adult patients in acute elective and rehabilitation wards across ELHT hospital sites, under the guidance of the Complex case managers. Contribute to the reduction in length of stay and ensure patients have discharge plans from admission that are dynamic and progressing towards a safe and well planned discharge.
• To provide pro-active and responsive support to the integrated discharge team members.
• Establish and maintain positive and productive joint working with system partners and staff at ward level.
• Based within the Integrated Discharge service Team on the Burnley General Hospital site however the role involves working across all ELHT sites to meet the needs of the service.
• The post holder will be working independently on their own initiative without direct supervision when out of the office base, reporting back progress and informing the complex case managers of any problems arising.

Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.

Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.
• To provide pro-active and responsive support to the integrated discharge team members.
• Establish and maintain positive and productive joint working with system partners and staff at ward level.
• Based within the Integrated Discharge service Team on the Burnley General Hospital site however the role involves working across all ELHT sites to meet the needs of the service.
• The post holder will be working independently on their own initiative without direct supervision when out of the office base, reporting back progress and informing the complex case managers of any problems arising.
• Ensure patients case notes and referral information are handled according to Trust policy and recorded appropriately.
• The post holder will be required to maintain a confidential and professional approach at all times. The role will involve communicating with patients, relatives, colleagues, nursing and AHP professionals across health and social care, either by telephone or face to face.
• Participate and correlate information, with regard to the delayed discharge process, from reports/overviews or ward visits and communicating with ward co-ordinators which will initiate alerts, to enable qualified members of the Integrated Discharge service Team to action resolution of delays in the discharge process.
• Give advice to ward staff at all levels as queries arise with regard to Discharge within remit of knowledge and role.
• Escalate unresolved issues, disputes and delays in the care process to the senior complex case manager to enable these to be resolved in a timely manner.
• Prioritise and organise own caseload of work, visiting wards on a daily basis, working on own initiative to ensure deadlines are met and a high standard of service is provided.
• Support discharge processes that comply with The Hospital and Community support policy operating model 2021.
• Refer any complaints or unresolved issues to the line manager or delegated person.
• Respond to bleep/calls in a timely and professional manner.
• Screen and input information on referrals and trusted assessment documents.
• Identify risk triggers within the referral/trusted assessment documents and initiate appropriate action.
• Work within limits of own competence and responsibility, referring issues arising beyond these limits to qualified team members for action.
• The post holder will be expected to utilise PAS, analyse and input to electronic central referral logs, electronic patient tracking systems and live client data bases within Social Services.
• Provide additional support to the Integrated Discharge service, as necessary, or to implement improvements, training and provide cover for annual leave and sickness.
• Understand own limitations and areas of responsibility.
• Document accurate records of work undertaken, ensuring variation of expected outcomes are highlighted.
• Collate and maintain monthly statistics as required.


This advert closes on Thursday 31 Oct 2024

Actively engage with primary and community care colleagues to identify those individuals in the last 12 months of life, raise awareness of and access to hospice services, increase opportunities for advance care planning and work to maximise patient independence, self-care and autonomy Provide responsive assessment and care planning to support early discharge from hospital/hospice and/or prevent avoidable admissions Build on the assessment and care planning of community nursing providers to enable patients to remain in their preferred place of care/death Effectively manage risk on a planned and responsive basis, escalating urgent/emergency situations as they arise Work in collaboration with those involved in a persons care including family/informal carers, to prevent crisis development and enable the person to remain in their own home in keeping with individual preferences and where admission avoidance is possible Deliver high quality person-centred care for those referred to the service with palliative/end of life care needs Provide support and supervision for the work/development of team members including for example Health Care Assistants, volunteers and those on placement including student nurses Ensure medicines are managed and administered in accordance with all internal policies, standard operating procedures and legislation related to the management of controlled drugs Ensure that patient records are completed accurately and in-line with hospice policy and professional standards Establish and maintain effective communications and working relationships with the multi-professional/multi-agency team Verify death for patients on the caseload, following procedures and best practice guidance for care after death and liaising with families, carers and others involved in care as appropriate Contribute and/or lead on the provision of education/development opportunities within own area of knowledge and training

Please see the attached job description and person specification for more information about this role.

Whitchurch Road Surgery is a three-partner GP practice in Cardiff, dedicated to providing high-quality healthcare to a diverse patient population, including a significant number of students from nearby universities. As a Health Care Assistant (HCA), you will play a critical role in supporting our clinical team and ensuring that our patients receive compassionate, efficient, and effective care. Your responsibilities will range from clinical support tasks to administrative duties, all aimed at enhancing the patient experience and ensuring the smooth running of the surgery. Key Responsibilities 1. Clinical Support - Phlebotomy: Perform venepuncture to draw blood samples from patients, ensuring correct labeling and handling of specimens for laboratory analysis. - Vital Signs Monitoring: Take and record basic clinical observations such as blood pressure, temperature, pulse, respiration rate, and oxygen saturation. Ensure accurate documentation in patient records. - Health Screening: Assist in conducting health checks including height, weight, and BMI measurements, and perform urinalysis as directed by clinical staff. - Wound Care: Assist with the dressing of minor wounds, removal of sutures, and basic first aid as needed. Maintain a clean and sterile environment to prevent infection. -Electrocardiograms (ECGs): Conduct ECG tests by applying electrodes and ensuring patient comfort during the procedure. - Vaccination Administration:Administer routine vaccinations (e.g., flu vaccines, childhood immunizations) following appropriate training and guidelines. - Chronic Disease Management: Support the management of patients with long-term conditions by assisting in routine check-ups and health monitoring, including diabetes and asthma management. 2. Patient Care and Assistance - Patient Preparation: Prepare patients for consultations by ensuring they are comfortable and aware of what to expect during their visit. - Mobility Assistance: Provide support to patients with mobility issues, helping them move safely within the surgery and assisting them during examinations. - Chaperoning: Act as a chaperone during examinations and procedures, ensuring the comfort and dignity of patients at all times. - Emotional Support: Provide empathetic support to patients who may be anxious or distressed, fostering a positive environment within the surgery. 3. Administrative Duties - Patient Records Management: Update and maintain accurate patient records using the practices clinical software (e.g., EMIS, SystmOne), ensuring confidentiality and compliance with data protection regulations. - Appointment Scheduling: Assist with scheduling patient appointments, managing the appointment book efficiently to minimize waiting times and maximize patient flow. - Stock Management: Monitor medical supplies, ensuring that stocks of consumables are adequately maintained. Order and restock supplies as necessary. - Audits and Compliance: Participate in clinical audits and quality improvement initiatives, adhering to all policies and procedures related to health and safety, infection control, and confidentiality. 4. Health Promotion and Education - Patient Education: Provide information and education to patients regarding healthy lifestyle choices, including diet, exercise, and smoking cessation. - Community Health Initiatives: Engage in community health promotion activities, collaborating with local organizations to promote awareness of health issues and available services. 5. Team Collaboration - Multidisciplinary Teamwork: Work collaboratively with GPs, practice nurses, and other healthcare professionals to ensure a holistic approach to patient care. - Communication: Maintain clear and open communication with colleagues and patients, effectively conveying information regarding patient care and procedures. - Continuous Professional Development: Participate in ongoing training and development opportunities to enhance your skills and knowledge, staying current with best practices in healthcare. Essential Skills and Qualifications - Experience: Previous experience in a healthcare role, preferably as a Health Care Assistant or in a similar capacity, is desirable but not essential. New graduates and individuals looking to enter the healthcare field are encouraged to apply. - Qualifications: A Health Care Assistant Certificate (NVQ Level 2/3 in Health and Social Care) or equivalent qualification is preferred. - Clinical Skills: Basic clinical skills such as phlebotomy, taking vital signs, and wound care are advantageous. Training may be provided for the right candidate. - Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with patients, families, and colleagues. - Interpersonal Skills: Strong interpersonal skills, demonstrating empathy, patience, and a caring attitude toward patients. - Organizational Skills Strong organizational and time management skills, with the ability to prioritize tasks effectively in a busy clinical environment. - IT Proficiency: Competency in using clinical software and basic computer applications, including Microsoft Office. Desirable Skills and Experience - Specialized Training: Additional training in areas such as mental health support, infection control, or first aid is a plus. - Cultural Competence: Experience working with diverse populations and an understanding of cultural sensitivities in healthcare. First Aid Certification: Current first aid and CPR certification is desirable. Working Conditions - Physical Demands: The role may involve physical activities such as lifting, moving, and assisting patients, as well as standing for extended periods. - Confidentiality: Strict adherence to patient confidentiality and information governance policies is required at all times. - Infection Control: Compliance with the surgerys infection control policies and protocols is essential to ensure patient safety and wellbeing. --- Opportunities for Growth Whitchurch Road Surgery values the development of its staff and offers opportunities for career progression within the practice. As a Health Care Assistant, you will have access to ongoing training and professional development, allowing you to enhance your skills and advance your career in healthcare. Potential pathways for growth include: - Further Education: Opportunities to pursue further qualifications in healthcare or specialized areas of interest. - Career Advancement: Possibility to progress to roles such as Practice Nurse or Clinical Support Roles with appropriate training and experience. - Specialization: Opportunities to develop expertise in specific areas of healthcare, such as mental health, chronic disease management, or health promotion. Whitchurch Road Surgery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, including those from underrepresented groups in healthcare. If you are passionate about healthcare and committed to making a difference in the lives of patients, we encourage you to apply for the Health Care Assistant position at Whitchurch Road Surgery. To apply, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

Community Support Worker

After securing a new contract in the Lancashire area, Precedo Healthcare are recruiting Support Workers to work with people who require daily support in the community.

We are looking to work with Support Workers, with at least six months experience of supporting Service Users in the UK. You will be committed to enabling Services Users to achieve their goals and live a healthy, positive lifestyle.

As an experienced Support Worker, you will be able to;

• Support people using a person centred approach
• Build professional relationships with Service Users, their families and other professionals
• Use communication and language that is meaningful to the individual person
• Provide feedback to others and be an advocate to the individual you are supporting
• Have an holistic approach to the individual you are supporting
• To encourage and guide individuals to access a variety of opportunities

As an employee of Precedo Healthcare, you will have;

• 24/7 access to a member of the Precedo Team
• Flexibility of working hours - you tell us when you are available to work
• Weekly pay
• Competitive pay rates

Precedo Healthcare is a passionate, inclusive, and anti-racist organisation. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK.

Please note we are not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE

The Blood Sciences department is looking for bank staff to support their Main Reception with numerous shifts across a 24/7 period. Part- and full-time positions will be considered.

Based within Blood Sciences, you will be working mainly in specimen reception processing samples received from the Hospitals and General Practitioners. This is an area which can be very busy and requires precise working, under time pressures.

Keyboard skills and experience of data input would be a particular advantage, as would previously working in a Pathology lab, although this is not essential.

Work as part of a team supporting and supervised by a Health and Care Professions Council registered Biomedical Scientists. Booking and preparing patient samples and requests for analysis, and carrying out basic laboratory duties.



· The Blood Sciences Department is a demand led service, processing over 4000 patient samples every weekday.

· The workflow is unpredictable such that there are significant peaks and troughs throughout the day in the number of samples arriving for processing.

· This requires a high level of tolerance to repetitive work. The need to maintain high levels of accuracy and attention to detail throughout prolonged periods of concentration are required.

· In sample processing, MLA’s must work to deadlines to assist in achieving defined analysis turnaround times to provide an effective clinical service to wards departments and GP surgeries and a fast response service to the emergency departments.

We have a tight knit team in Specimen Reception. Your role will be to work alongside other MLA's in a fast paced environment. You will receive on the job training. The laboratory service at East Lancashire Hospitals NHS Trust (ELHT) is delivered 24/7 at Royal Blackburn Hospital and Burnley General Hospital sites.

Sample Preparation

1. Receive and sort pathology samples.

2. Distribute samples to departments.

3. Label samples and prepare them for analysis.

4. Record and inform service users and senior staff of requests received that do not comply with the Specimen Acceptance Criteria



Data Handling

1. Enter data onto the laboratory computer system.



Housekeeping and Maintenance Tasks

1. Dispose of clinical and non-clinical waste in accordance with Trust and departmental policies

2. Clean and decontaminate working areas and equipment in accordance with laboratory protocols and record such actions.

3. Assist with the use and maintenance of some laboratory equipment.

4. Maintain adequate stocks of consumables and ensure any stock is stored in a timely manner.



Communication

1. Communicate with a limited range of Trust staff in person, eg passing of information to colleagues within Pathology

2. Be expected to communicate in a pleasant and caring manner at all times whilst maintaining confidentiality.

3. Attend department meetings as required, to ensure an awareness of developments within the work area.

4. Maintain an effective communication network; verbal, written and electronic, keeping registered practitioners informed.

5. Assist in maintaining, recording and storing information, including patient records, in line with Trust policy.



Training and Development

1. Training is provided and assessed in the department as defined in the Training Manual for Specimen Reception

2. Be trained to have a working knowledge of all health and safety procedures

3. Participate in the appraisal process and, as part of the appraisal, in discussion with the line manager, develop an annual Personal Development Plan to identify training and development needs in line with personal and organisational objectives

4. Develop own skills and knowledge.

5. Attend mandatory training as directed.

6. Assist in the training of new staff when required.



Organisational Responsibilities

1. General clerical and administrative duties including scanning request forms, photocopying, filing and shredding confidential waste.

2. Completing records in Specimen Reception, for example fridge temperatures in compliance with laboratory protocols



Professional Responsibilities

1. Maintain confidentiality at all times, ensuring information is only divulged to authorised sources and by appropriate means.

2. Exercise independent judgement and initiative by taking appropriate action to resolve any problems when they arise.

3. Ensure compliance with policies, procedures and clinical guidelines for self and others.


This advert closes on Thursday 24 Oct 2024

How does it sound to earn £25,714.00 from day one with a rapid rise to £27,032.00 once you hit the required competencies?

Do you want to work in a bustling & vibrant office environment, with FREE PARKING, access to local transport links, on-site canteen, restaurants & shops, plus a whole host more right on your doorstep?

What's more, we also have the opportunity to work from home if you prefer after your qualifying period! (usually around 4-6 months)

If so, we want to hear from you!

We're looking for empathetic and supportive colleagues to join our existing team servicing a well-known high street banking client based at Tulketh Mill in Preston!

What's in it for you?

• Be part of our rewarding pay progression scheme with a salary between £25,714.00, rising to £27,032.00
• You will work 40 hours per week between 8am - 8pm, Monday - Friday on a 7-week shift rota with 2/7 Saturdays between 930am - 5pm. We will provide a full list of shifts at interview stage. No Sunday shifts currently
• Option to work from home after completing your qualifying period - full equipment provided.
• Modern & vibrant office, with free parking , great transport links, on site canteen, plus several retail & food stores on your door step if you wish to venture!
• Internal career progression platform called INSPIRE, which helps many colleagues to develop into a multitude of roles available with a clear development plan from the outset
• Access to exclusive discounts, benefits and cash back, for all Capita Employees and their families! Retail, cinema, shopping, something for everyone!
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
• We do work Bank Holidays but Christmas Day, Boxing Day and New Years Day are all non working days so, put your feet up! (If you are scheduled to work on a bank holiday, you will receive time and a half and a day in lieu to use at a later date).
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more!
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What you'll be doing:

• Understanding the customers financial situation, providing options and solutions to help our customers get back to financial health. Always ensuring fair outcomes, including for our vulnerable customers
• Building rapport, empathising, and having meaningful conversations with our customers to deliver excellent customer service
• Embracing learning, coaching and development to continuously improve your skills and capability
• Sharing ideas to improve the customer service experience
• Making a real difference to people's lives
• Dealing with some of our more vulnerable customers and their complex needs

What we're looking for:

• Comfortable speaking with customers over the phone and asking questions on to gain a full understanding of our customers circumstances
• Have an excellent standard of both spoken and written English as you will be helping customers with complex financial needs
• Making decisions considering the risk to the client and impact to the customer using guidance or advice where required
• Navigating around our systems and ensuring all details entered are accurate - previous experience of using multiple CPU systems is essential
• Ensuring all regulatory requirements are adhered to through training and compliance
• This role would suit individuals who have experience of dealing with customers who have complex needs, who may have worked previously in a call centre environment, have first class communication skills and are able to complete work to a high standard. This is not an entry level role and some previous experience is essential - detailed below.
• Do you tick any of the boxes of the below? If so, we want to hear from you!

Essential experience - we require a minimum of one of the below.

• Strong experience in a call centre customer service role...OR
• Proven experience in a clerical environment...OR
• Robust experience in a health care environment dealing with vulnerable clients...
• In addition we also need experience of using multiple computer systems. Although full system training will be provided, you need to be competent using a mouse and keyboard

Desirable experience...

• Experience of working in a collections environment
• Experience of working in Financial Services

What will happen next:

• Choose apply now to fill out our short application
• Your application will be reviewed by our global recruitment team
• You will be invited to attend a video interview with a member of the recruitment team
• If you are successful at the first interview stage, you will be invited to attend a second stage on site in Preston.

You'll get the chance to follow your chosen career path anywhere in Capita.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Proud member of the Disability Confident employer scheme

Location: Basingstoke

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Job Advert

12 hours per week, 39 Weeks per year, Fixed term until 21st April 2025

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.

Our Lady of Lourdes Primary School is a denominational primary school serving the community of Blackburn. We are seeking an enthusiastic individual to join the support team in the school working with young people with additional support needs.

The hours of work are Monday – Thursday 9am – 12.00.

This position requires registration with the SSSC. The successful candidate will have six months from the date of commencement of this post to become registered with the SSSC. SSSC stipulate you must submit your application within three months of your start date. If you are already registered with SSSC you will be required to add West Lothian Council to your account

This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups (PVG) Scotland Act 2007. From 28 February 2011 preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council

For further information please contact Eileen Brennan, Headteacher – Eileen.brennan@westlothian.org.uk

Proud member of the Disability Confident employer scheme

Join Cera as a Care Assistant in Blackburn. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes.

Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day! No experience is required.

We're recruiting part-time and full-time care assistants to support our clients at home. We have work available inBlackburn, Darwen, Brownhill, Rishton, Feniscowles, Hollins Bank and surrounding areas.

For this role you require a driving licence and access to a vehicle for work. We have a flexible approach for shifts including mornings, days, evenings and nights - you'll usually have every other weekend off for work-life balance.

Our benefits include:

- Enhanced bank holiday rate of£17.16 (£22.88 Christmas and New Year)

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Paid mileage between visits

- Travel time paid

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, including the Care Certificate and NVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Join Our Caring Community

Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need.

Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for.

Cera makes caring easier with Cera Tech

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

Please note this role is subject to a DBS check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.

Service Care Solutions are working alongside a successful law firm, based in Blackburn, which needs a Commercial Property Solicitor to join its expanding team. This is a perfect opportunity to grow your experience in the legal field and progress in your career.

This role pays a competitive salary of £40,000 - £50,000 annually depending on experience.

Responsibilities:

• Provide legal advice on all aspects of commercial property law, including acquisitions, disposals, leases, and development.
• Counsel clients on property management, landlord-tenant issues, financing, joint ventures, and development projects.
• Handle your own caseload from start to completion in Commercial Property.

About you:

• 3-5 years PQE in Commercial Property law
• Strong communication skills
• Experience in commercial law and Property Law.
• Qualified Solicitor, Barrister or Legal Executive with experience in Commercial Property

Benefit:

• Hybrid working
• Holiday Pay
• Bonus Scheme
• Pay rise

If this Commercial Property Solicitor role sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Aanisah Khan via email, Aanisah.Khan@servicecare.org.uk, or via phone at 01772208969 .

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Job Advert

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.

St Kentigern’s Academy is a Catholic secondary school situated in Blackburn, West Lothian. The school has ten associated primary schools drawing a comprehensive mix of students and serves the communities of Blackburn, Whitburn, Bathgate, Armadale, Linlithgow, Fauldhouse, West Calder, Polbeth, Stoneyburn and Addiewell. The current school roll is 1090 Students with 92 (fte) members of teaching staff including those designated to support students with additional learning needs.

St Kentigern’s Academy has an excellent reputation in the local community, particularly for the high standards of conduct and confidence displayed by students. In addition to the formal curriculum, a wide range of extra-curricular and out-of-hours activities are on offer. The school receives a high level of support and encouragement from parents. Attendance at parents’ evenings is good, and information and consultation exercises are very well supported.

We offer the full range of National Qualifications found in a modern Scottish secondary school. We aim to provide experiences that result in a creative and enterprising attitude in our students, to develop young people with a sense of pride and ambition to contribute positively to the local, national and international community.

You would work in partnership with all stakeholders within St Kentigern’s Academy to ensure a high quality student experience that reflects curricular design principles and student entitlements with the ultimate aim of maximised achievement and attainment for all. The school values – love, faith, equality, inclusiveness, hope and respect - underpin all decision making in the daily life of the school.

A relevant teaching qualification and registration with the General Teaching Council for Scotland is essential.

This post is considered Regulated Work with Vulnerable Children and/or Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. Successful candidates will be required to join the Scheme or undergo a PVG Scheme Update check prior to commencing employment and the cost will be met by the candidate.

The fee for a Full PVG Scheme Membership is £59 or Existing Member is £18.

Written approval by the Catholic Church will be required for this position. Please see www.sces.uk.com for further information.

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What skills and experience we're looking for

Who we’re looking for

This is an exciting opportunity to join the Star Governance team, working as a Governance Support Officer. You will work closely with many key individuals at the heart of our decision-making process.

We are looking for an individual who has exceptional writing skills, is able to understand and present information clearly, and can manage and prioritise competing demands and deadlines.

Working closely with our senior leadership team, trustees, star central staff, schools and governors, and other stakeholders, you will primarily support our trust or school committees by providing an efficient governance support and advice service that meets statutory and regulatory compliance requirements. This will enable our trustees or governors to make effective decisions and provide key scrutiny to the trust/school operations.

You will work as part of an expanding and professional team who will enable you to develop and demonstrate your skills in a supportive environment. This vacancy is an excellent opportunity for someone who wishes to start or progress their career in the academy/corporate governance sector.

You will have:

• An A Level/NVQ qualification Level 3 (or equivalent).
• Outstanding written and verbal communication skills.
• The ability to be proficient in editing documents with the ability to correct spelling, punctuation and grammatical errors; ensuring clear formatting and presentation.
• The ability to manage your own workload effectively.
• An awareness and interest in academy/corporate governance and the need to ensure regulatory needs are met.

What the school offers its staff

About Star Academies

Star Academiesis a high-performing multi-academy trust that runs more than 30primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you’ll be rewarded with the opportunity to shape a young person’s future - ourSTAR valuesembody what we believe is needed to succeed.

Professional development is key to our ongoing success, so we continually invest in our employees through our learning and development centre,Star Institute. With a wealth of training, mentoring and progression opportunities across a growing group of academies, joining our team of leading education experts could propel your career to the next level.

We can also offer you a range ofrewards and benefits, including competitive salaries and pension schemes, generous holiday entitlements and healthcare cash plans.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Ensuring the opening and closing of premises while adhering to practice protocols to maintain security. Handling general telephone queries, booking appointments, managing incoming and outgoing calls, redirecting calls, and recording messages. Monitoring and managing practice emails efficiently. Processing prescription requests on an as-needed basis. Conducting filing and photocopying of paper documents. Performing scanning, filing, and coding of electronic documents as required. Undertaking computer data entry tasks accurately. Generating and completing assigned tasks promptly. Maintaining cleanliness and organization in clinical rooms, workspaces, and kitchen areas. Participating in relevant training sessions essential to the role.