Total 845 Customer Service job vacancies in Ashford, Kent, TN23 1RQ

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Support Worker - Cotswold Lodge
Pay rate: £12.30 per hour
Shift Long days, earlies or lates - alternate weekend work included
Full time or Part time available

Company Description
Priory Adult Care is the UK’s leading independent provider of specialist adult care services. Our aim is to provide the right support in the right home for all the individuals we accommodate. With community-based residential care settings, as well as a network of supported living services, we support adults over the age of 18 with autism, dementia, learning disabilities, mental health conditions, Prader-Willi Syndrome (PWS) and behaviours that challenge. We also offer a range of residential and nursing care settings for older people with varying levels of need.
At Priory, you'll have the opportunity to be part of something special. A closeknit, supportive and diverse team who help to make a real difference to people’s lives.
We offer full training and numerous career pathways, including our Nurse Apprenticeship program.
Our roles can be flexible around your lifestyle, either full or part time and with a variety of shift patterns including weekdays and weekends.
For further details on the site location and type of support provided, please review the additional information section.


Job Description
Your positive attitude and passion for providing high quality care and support will be your key strengths, but you'll also have a friendly, patient and positive approach to work. You should be keen to learn and show compassion to care for the people we support.
You will provide support with day to day activities, whilst encouraging and promoting independent living. As part of our team, you’ll help people reach their potential, through both practical and emotional support, making a positive difference to their lives.
Our teams provide care and support for individuals with different conditions at Priory sites all across the UK.
It would be ideal if you have previous experience gained in a similar role. However whilst this is valuable, we are looking for individuals who display the right values and behaviours in order to make a difference to people’s lives. You should be keen to learn and show compassion to care for the people we support. Not only is full training provided, but there are numerous career pathways available to you, including our Nurse Apprenticeship program.

Benefits include:
A competitive salary
Enhanced disclosure cost coverage
Comprehensive induction and commitment to on-going training
28 days annual leave
Online benefits and cashback rewards
Blue Light Card application opportunity
Cycle to work scheme
NEST pension option
Benefits are subject to T&Cs

Responsibilities
Supporting with personal care tasks, such as washing, dressing, eating and personal care
Perform light housekeeping tasks, such as dusting, vacuuming, and changing bed clothes
Assist with safe lifting, transferring, repositioning and movement of individuals
Assistance and support to attend medical appointments
Observe, monitor, and record physical and emotional well-being, and quickly report any changes to senior staff
Encouragement to participate in social and recreational activities




Cotswold Lodge is located in New Romney, in Kent. It offers residential support for eight men with a primary learning disability diagnosis. We are located on a private estate, near the seafront of a market town.
Our team are dedicated to ensuring that all the people we care for have a voice that is heard and that they receive the support, encouragement and empowerment to live the lives that they choose.


Disclosure
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland, and the cost of this will be covered by Priory.

We are an equal opportunities employer.

*Sponsorship for candidates within the UK is available*

Care Practitioners will work closely with all users of our services and their families, friends, and carers. CPs are expected to be kind and responsive, but professional and informative and contribute to the quality of the service provided by keeping service users as safe as possible through sound care skills and effective risk assessment, ensuring the best possible outcomes for people at home and ensuring people have a positive experience of care.

Care Practitioners will deliver care and support to service users, including personal and intimate care, support individuals to wash, dress, prepare meals, manage their medicines, and live a healthy and happy life by enabling service users to maximise their independence and confidence at home whilst guided by standard operating procedures and protocols.

You’re not a pack mule, so we won’t treat you like one. You’ll benefit from:

- £23,887.50 per annum pro-rata
- £11.44 per hour travelling time
- A fair and competitive pension scheme
- Access to our profit share scheme from day one
- Affordable accommodation arranged by us

Contract: Permanent
Working Pattern: 37.5 hours per week minimum
Weekly rotation live-in/domiciliary.

Senior Procurement Systems Analyst

Location: West Sussex

Contract: Temporary (5 month initial)

Rate: £400 Per Day Umbrella (PAYE Inc. £352.07, PAYE Exc. £314.15)

Start date: ASAP

*Hybrid Working - 1 day a week in office*

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a local authority in the West Sussex area for a Senior Procurement Systems Analyst. This key role involves developing and executing a system strategy for the Oracle Fusion ERP implementation while overseeing the Atamis procurement system configuration to meet regulatory requirements. The successful candidate will manage end-to-end procurement functions, support system compliance, and ensure effective adoption of new tools through tailored user training. Additionally, the Analyst will lead the Business Processes and Systems Working Group, acting as a liaison for stakeholders to facilitate digital transformation within procurement. This position offers a unique opportunity to drive efficiency and ensure compliance in a regulated public sector environment.

Main responsibilities

• Develop and implement a comprehensive system strategy to support the Oracle Fusion ERP system, focusing on procurement processes across the council, including NHS England's Provider Selection Regime and Procurement Reforms to PCR 2015.
• Take lead accountability for configuring and supporting Atamis procurement systems, ensuring all functions meet council requirements.
• Support end-to-end procurement processes in line with UK procurement practices, addressing system diagnostics, solutions, and enhancements to maximize user capabilities.
• Develop and deliver user training, create training materials, and communicate system updates, release notes, and compliance requirements to ensure successful system adoption and compliance.
• Manage and lead the Business Processes and Systems Working Group, oversee user licensing and profiles, and provide essential support for procurement systems, including a dedicated helpdesk for user queries.

Candidate Requirements

• Demonstrated knowledge and experience in procurement IT systems, including design, development, configuration, analysis, and reporting, especially within a regulated, public sector environment.
• Strong ability to engage and influence stakeholders at multiple levels, both internally and externally, ensuring digital and compliance outcomes align with organisational goals.
• Ability to conduct in-depth analysis of current systems, identify gaps, and recommend improvements for procurement processes and compliance support.
• Degree in a relevant field (business, IT, or mathematics) with certification or willingness to pursue certification in Procurement Reforms or the GCC Contract Management Programme. Progress toward MCIPS is desirable.
• Practical experience with UK procurement practices, including knowledge of CLM systems, Source to Contract, Purchase to Pay processes, and familiarity with Crown Commercial Services and other Local Authority frameworks.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

We are working with an established organisation in the manufacturing sector who are looking to employ a Head of Service Delivery, permanently, in the Sevenoaks area.

This is in-office and a great position for someone with proactive problem-solving skills, the ability to identify gaps for improvements, and is able to manage working relationships with internal teams and external stakeholders.

Benefits include a competitive salary, a £6K car allowance and private medical insurance.

The key responsibilities include:

• Establish and maintain high standards for service delivery processes and procedures.
• Nurture strong relationships with clients, ensuring satisfaction and needs are met.
• Implement strategies to increase customer satisfaction and address any issues.
• Developing suitable strategies ensuring the company remains relevant to the market.
• Set, monitor and maintain compliance with service KPIs.
• Manage complaints with appropriate escalations and highlight high-risk concerns.
• Guide, support and develop the team members to deliver exceptional services.
• Ensure all service-related payments are invoiced and collected promptly.
• Oversee the processing of customer orders to ensure timely deliveries of goods.
• Work closely with internal teams and logistics partners to ensure smooth deliveries.
• Maintain the ERP system, reducing waste and enhancing productivity.
• Occasionally visit clients or attend internal meetings to address any concerns.

The requirements for this role:

• Degree in Business Administration, Management or relevant subject area.
• Extensive management experience in service delivery roles.
• Management certification e.g. ILM/CMI.
• Experience in managing internal teams and external stakeholders.
• High numerate/literate with a strong understanding of business finance principles.
• Ability to analyse financial data to inform strategic decisions.
• Ability to communicate at a variety of levels and with diverse groups.

Please note this position is only suitable for candidates who are already able to live and work in the UK without restriction. No relocations please.

CVs in Word Format to y.fleming@newappointmentsgroup.co.uk

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.

Medway Council are recruiting for a Children's Social worker

Salary

Up to £41,567

+ £5,500 market premia + £3,000 annual retention payment after 1 years' service

As a Childrens Social Worker you will need to:

To provide a high quality and effective professional casework service, taking responsibility for working and managing a caseload within a framework of appropriate supervision, dependent upon the complexities of these cases and the social worker's experience.

To comply with legislation, statutory guidance and local policies and procedures.

To be competent in all areas of the PCF at Social Worker level and The Knowledge and Skills Statement (KSS) for approved child and family practitioners.

ACCOUNTABILITIES

Manage a caseload within a framework of appropriate reflective supervision, undertaking focused, analytical assessments, prepare SMART care plans and reviews that have clear objectives and outcome measures in order to ensure that all looked after children receive a service that reflects the Council's commitment to achieving positive outcomes for our looked after children.

Demonstrate and model good practice that reflects a commitment to relationship and strengths-based practice, working collaboratively with children and their families.

Work directly with children and young people to establish their lived experiences, wishes and feelings, using a variety of techniques, as required.

To work with children and families in a variety of diverse and complex contexts, such as mental ill health, disability, substance misuse, domestic abuse, sexual and criminal exploitation, radicalisation, poverty, discrimination, and immigration.

For this position, you must have -
* A degree or masters in Social Work (or any other recognised equivalent qualification)
* HCPC registration



Working with Service Care Solutions comes with many benefits, including -
* A specialist consultant within an experience and dedicated Social Work recruitment team
* Excellent rates of pay
* An extensive range of Social Work vacancies available throughout the UK
* Payroll service twice a week

If you are interested in the role, or know of anyone who may be, please contact Mike at Service Care Solutions on 01772 208964 or email Delanie.Heyes@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Looking for a rewarding and flexible role in education? We're hiring a Learning Support Assistant to work with children with special educational needs at a primary school in Lewes, easily commutable from West Sussex, East Sussex, and Surrey.

• Pay: £85-£95 per day
• Job Type: Temporary and Flexible

If you're passionate about supporting children with special educational needs and helping them thrive, this is the perfect role for you!

What we offer:

• Flexible working hours
• £85-£95 per day
• Supportive and inclusive school environment

What you need:

• A passion for working with children with SEN
• Experience in a school setting (preferred)

Looking for flexibility and a chance to make a real difference? Apply today and help children reach their full potential.

Residential Support Worker

At Horizon, we believe that each young person is unique and should be enabled to feel confident about their future, no matter what they have been through in life.

Horizon Care and Education have an opportunity for a Children's Residential Support Worker to join our team in our home in Kent.

About the role:

As a Residential Support Worker, you will support young people in the many different aspects of daily life within our homes including:
- Helping young people continue with hobbies, social activities, and friendships, and learn new skills.
- Providing support with morning routines such as getting ready for school and making sure they have a good breakfast.
- Preparing evening meals and ensuring the young person has a safe space to relax and unwind within the home.
- Supporting young people to reach their potential and experience new opportunities.
- You will need to be open to working in a reflective manner and deliver relationship-based, person centred care as part of a small team. This will involve a combination of day, evening, night, weekend, and bank holiday working.


How you'll be rewarded:
- Real Living Wage employer
- Competitive pay rates
- Christmas bonus
- Blue Light Card
- Colleague referral scheme with cash rewards - earn up to £2500 per referral! *
- Financial wellbeing service
- Life Assurance
- Option to buy and sell up to 5 days annual leave
- Tastecard - spectacular savings on dining, pizza, cinema tickets, supermarkets, and UK attractions
- Opportunity to progress in your career through our Education Academy, and ongoing training and professional development
- Comprehensive and tailored induction programme including face-to-face training, online modules, shadowing, and local induction period
- Face-to-face therapeutic training and support for all colleagues via our SHINE programme
- Access to a wide range of free online courses for all colleagues on a variety of topics
- Employee assistance programme - free, confidential support
- Community and wellbeing - Your wellbeing matters to us, and we are committed to ensuring you get all the support you need to feel good about what you do. We're in this together
- Supportive management and senior leaders
- High quality CPD opportunities
- Free eye check


If you're passionate about making a difference to the lives of young people and enabling them to shape their own future, then we want you to be part of our team.

A full UK driving licence is needed for this role

INDRESBAU

Call Quality Assurance Lead

Salary: Up to £30,000 Depending on experience

FT- 35 hours
Hybrid (Ashford or Crawley site depending on your location)

Our STG Operations team is seeking a QA lead, to be responsible for monitoring all customer journey channels, so that we can assess and record the experience we are providing on a case-by-case basis. Whilst ensuring clear, honest feedback is available for our colleagues in the contact center.

Our Ideal candidate will drive call quality within Operations by monitoring a volume of calls, emails and processed bookings, scoring both the soft skills displayed during the conversation but also the accuracy of the output in Tigerbay.

The QA Lead will work regularly with Regional Managers, Operations Managers and Business Trainers, to ensure that stakeholders are aligned in our pursuit of customer excellence.

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package.

• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays!
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

As our QA Lead, you will be accountable for the following tasks:

• Identification and monitoring of a set volume of calls per Operational staff member in a reporting period.

• Providing an assessment score with supporting commentary – Collating scores in a database and distributing regular reports

• Calibrating the monitoring scores provided by our Regional and Ops Managers. (Ensuring consistency)

• Completing highly confidential investigations and writing summary reports

• Identification and distribution of calls for Senior Leadership to listen to

• Having a strong knowledge of processes and products to ensure you take ownership when monitoring calls and avoid unnecessary escalation

• Operating in a ‘continuous improvement’ culture, working with other leaders through Ops and L&D to not just provide scores but help improve performance

• Proactively reporting any pertinent information through line management

• Recording the source reason/purpose for the call from the customer viewpoint, to help drive overall improvement in service

The Ideal Candidate

• Able to articulate ideas clearly and effectively through both spoken and written channels.
• Meticulous in handling tasks, ensuring accuracy and precision.
• Ability to interpret data to recognise call trends and take action.
• Highly vigilant and inquisitive, able to identify and act upon potential risk items without support or guidance.
• Dependable and discreet, able to be entrusted with sensitive information.
• Skilled in organising and managing administrative processes efficiently.
• Capable of maintaining productivity and quality even in fast-paced environments.
• A desire to investigate and enquire where others may not, the ability to identify and follow through on gut instinct.
• Experienced in Report Writing and being accountable for regular submission of data and commentary.
• Strong capability with Excel and PowerPoint.
• Experienced using call recording platforms and an understanding of how to best identify and select calls.
• Experience in Customer Service or Contact Centre environments.
• Proven ability to work toward and surpass performance goals.
• Familiarity with travel industry practices, trends, and customer expectations is preferred.
• Experienced in PowerBI and/or Zoho Analytics is beneficial but not required.

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

We’re passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. We’re dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.

Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-Remote

Hays Specialist Recruitment is actively recruiting for Adult Support Workers in Kent (Tunbridge Wells) to work with adults with learning disabilities/difficulties.
Salary : £23,000 - £25,000
Shifts: All shift patterns available (inc. Nights, Long days and half days)
Your New Company
Hays Specialist Recruitment has become a staple name within the UK, especially for those looking to continue their rewarding work within Social Care & Social Housing. We offer a variety of consultative advice for your career and ample opportunities. We offer free online training to upskills workers, as well as bespoke training packages centred to cater our specific services focused on supporting adults with learning disabilities. We will support you throughout your job-seeking journey.
Your New Role

• Providing essential support to adults with learning disabilities such as Autism and ADHD within residential homes.
• Creating a safe and nurturing environment to foster their independence and personal growth.
• Engaging in diverse day-to-day activities tailored to their unique needs and interests.
• Assisting with household tasks like cooking and cleaning.
• Supporting in medication management.
• Building trust and responsibility to accompany them to appointments and activities.

What you'll need to succeed

• Preferred Experience: Minimum of 2 years of experience in a care setting supporting adults with learning disabilities, and at least one year within the UK. Your chances of success and placement with our clients will increase based on your background experience.
• Ideal Qualifications: Qualifications such as an NVQ L3/2 in Health and Social Care or relevant qualifications in supporting adults with learning disabilities are ideal. (Note: Some homes may require or prioritise candidates with specific qualifications such as NVQ LVL 3. Mandatory training evidence will be requested, and any required modules will be assigned through our online training platform.)
• A manual driving license, valid in the UK. You will also be required to drive service vehicles from time-to-time on-site to transport residents (not mandatory but will be prioritised over non-drivers)
• Flexibility: We're seeking workers who are as flexible as possible. We understand your individual needs, such as work, education, and family commitments, and will strive to accommodate them. (Note: Flexibility will be prioritised.)
• Resilience: This role can be challenging, so a strong will, perseverance, and patience are essential when dealing with difficult situations. You must be engaged with the residents in activities, including life sessions, shopping, cooking.
• Effective Communication: Good written and verbal communication skills are necessary. You'll be responsible for writing in logbooks and potentially preparing reports or editing care plans.

Unfortunately, we are not accepting any sponsorship for these roles at this time. You must have a sponsor already, or have Right to Work documents within the UK.
What you'll get in return

• We provide all our workers with access to an online training portal. In addition to required training, you can use this portal to access several different courses and modules for your own professional development, which can make you more desirable to potential employers. In addition you will be enrolled in an our award-winning training programme at no additional cost.
• A fully paid for Enhanced DBS
• Professional progression and funding towards advancing your qualifications, with frequent reviews and promotion plans to ensure a hospitable and growing environment.
• Flexible shift times
• Early pay (paid upon request)
• Overtime and bank holiday increased rates.
• Free access to health portal, counselling and support
• Up to 28 days annual leave (pro-rata)
• Fantastic pension schemes that improve with years of service

What you need to do next
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Omid Rabiyeganeh on 0207 259 8715. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Assiocate Clinical Nurse Specialist

Brand new Oppotunity for a clinical Nurse to join a hospice Team in Kent!
Are you passionate about making a difference in the lives of those with life-limiting illnesses? Do you want to be part of a committed and supportive multi-disciplinary team that delivers empowering and compassionate care? If so, this position is for you!

Your New Role!
We are seeking dedicated Clinical Nurse Specialists (CNS) and Clinical Paramedic Specialists (CPS) to join our Hospice Outreach Service. As part of our model of care, ensuring we have the right people providing the right care in the right place at the right time, you will be a vital member of our multi-disciplinary team working in the community.

Benefits of Joining Our Service:

• Competitive salary upto £37,000 (Non negotiable for higher)
• 'Outstanding' CQC rating
• Subsidized Café and access to beautiful gardens and a Labyrinth
• Free parking and refreshments
• Participation in the Workforce Consultative Group
• Opportunities to help out at various Hospice events and join workforce celebration events
• Enhanced Maternity/Adoption pay
• Generous pension scheme or ability to transfer your NHS pension
• Holiday trading - buy and sell additional holiday
• Cycle to work scheme
• Enhancements for bank holidays, unsocial hours, and shift lead duties
• 36 days of paid holiday (pro rata for part-time staff)
• Annual Cost of Living increase
• Long service awards, including additional leave entitlement

What You'll Do:

• Serve as the first point of contact for all new community referrals and telephone calls, providing expert palliative advice and support.
• Offer compassionate care to patients in their homes, including care and nursing homes, through telephone support, clinic visits, and home-based assessments.
• Focus on individualized care, improving quality of life, and achieving patient-centered goals for individuals with long-term conditions such as heart failure, respiratory disease, frailty, neurological conditions, and cancer.

Why This Role is Perfect for You?

• You're a motivated clinician with experience in community or in-patient palliative care, or related fields such as Paramedic, General Medicine, Neurology, Emergency Medicine, Frailty, Respiratory Care, Cardiology, or Oncology.
• You thrive as an independent practitioner but also value being part of a responsive and resilient team.
• You possess advanced communication skills and excel in both oral and written presentations.

Ready to Make a Difference?

If you're ready to advance your career while providing compassionate care in a supportive and dynamic environment, apply now to join our outstanding Hospice Outreach Service!

If you are interested in this role or would like further information please contact Scott Marsh - Scott.marsh@servicecare.org.uk or 01772 208963

Associate Clinical Nurse Specialist

Brand new Opportunity for a clinical Nurse to join a hospice Team in Kent!
Are you passionate about making a difference in the lives of those with life-limiting illnesses? Do you want to be part of a committed and supportive multi-disciplinary team that delivers empowering and compassionate care? If so, this position is for you!

Your New Role!
We are seeking dedicated Clinical Nurse Specialists (CNS) and Clinical Paramedic Specialists (CPS) to join our Hospice Outreach Service. As part of our model of care, ensuring we have the right people providing the right care in the right place at the right time, you will be a vital member of our multi-disciplinary team working in the community.

Benefits of Joining Our Service:

• Competitive salary upto £37,000 (Non negotiable for higher)
• 'Outstanding' CQC rating
• Subsidized Café and access to beautiful gardens and a Labyrinth
• Free parking and refreshments
• Participation in the Workforce Consultative Group
• Opportunities to help out at various Hospice events and join workforce celebration events
• Enhanced Maternity/Adoption pay
• Generous pension scheme or ability to transfer your NHS pension
• Holiday trading - buy and sell additional holiday
• Cycle to work scheme
• Enhancements for bank holidays, unsocial hours, and shift lead duties
• 36 days of paid holiday (pro rata for part-time staff)
• Annual Cost of Living increase
• Long service awards, including additional leave entitlement

What You'll Do:

• Serve as the first point of contact for all new community referrals and telephone calls, providing expert palliative advice and support.
• Offer compassionate care to patients in their homes, including care and nursing homes, through telephone support, clinic visits, and home-based assessments.
• Focus on individualized care, improving quality of life, and achieving patient-centered goals for individuals with long-term conditions such as heart failure, respiratory disease, frailty, neurological conditions, and cancer.

Why This Role is Perfect for You?

• You're a motivated clinician with experience in community or in-patient palliative care, or related fields such as Paramedic, General Medicine, Neurology, Emergency Medicine, Frailty, Respiratory Care, Cardiology, or Oncology.
• You thrive as an independent practitioner but also value being part of a responsive and resilient team.
• You possess advanced communication skills and excel in both oral and written presentations.

Ready to Make a Difference?

If you're ready to advance your career while providing compassionate care in a supportive and dynamic environment, apply now to join our outstanding Hospice Outreach Service!

If you are interested in this role or would like further information please contact Scott Marsh - Scott.marsh@servicecare.org.uk or 01772 208963

Waking Night Support Worker

SALARY/HOURLY RATE: £19,656 pa / £12.00 p.h. (Pro Rata for part time)

Hours: 31.5

LOCATION: CANTERBURY KENT

About the Role: Waking Night Support Worker

Waking Night Support workers help the people we support to feel safe and secure throughout the night. Delivering exceptional care and individualized support ensures that our residents live as independently and safely as possible. In addition, the responsibilities of the role are to assist in maintaining the cleanliness of the service and carry out necessary utility checks. This is a personally rewarding role where you can build on your skills and experience. Having a background in supporting people with Autism in a previous role within a social care environment is desirable, although is not essential.

What is essential is that you understand that autism can be complex and challenging and that each person we support is unique.

Meet the Team:

Homersham is a Supported Living service, a short walk away from the vibrant hustle and bustle of Canterbury. It has 7 tenants, 6 men, and 1 lady aged between 21-28. There are 4 self-contained flats and 3 ensuite bedrooms with a shared communal area.

Our tenants participate in a wide range of activities in the community, such as bowling, trying new restaurants, staycations and even holidays abroad. When at the service our tenants enjoy movie and karaoke nights, celebrating special events from around the world. Anything from the festival of lights to pancake day, you name it, we celebrate it! They also have a lovely outdoor space where they enjoy socialising and a good barbeque in the summer months.

The specialist staff team in situ are looking forward to welcoming a new colleague and has suggested we let you know they love to socialise and enjoy a good coffee. They are all friendly and eager to welcome you to the team!

If you are a positive, forward-thinking, and compassionate Support Worker, (don't worry if you're not yet a coffee connoisseur, because you soon will be), then we would love to hear from you.



TASKS / RESPONSIBILITIES OF A WAKING NIGHT SUPPORT WORKER (MAY INCLUDE BUT NOT LIMITED TO):

o Routine safety checks on individuals and their environment
o Ensure the service is safe and secure
o Household management tasks cooking, cleaning etc.
o Administering medication
o Assisting individuals with personal care and hygiene
o Ensuring written records are correctly maintained
o Will include lone working
o Working with individuals who can display stressed behaviours - hurting self or others, running away, throwing things, swearing, shouting.
o Working with and supporting individuals with additional needs, such as epilepsy, pica, learning disabilities.
o Understanding each individuals abilities and support needs
o Promoting independence and choice
o Promoting equality, diversity & inclusion
o Uphold the privacy, confidentially and dignity of all individuals
o To form good working relationships with other members of staff across different services.
o A commitment to continuous personal development and learning.


Benefits We Offer you as a Waking Night Support Worker:

We offer many benefits, which include some salary sacrifice arrangements, although some benefits are dependent on a minimum earnings threshold:

o Paid DBS Check
o 28 days holiday, plus option to buy 5 extra days pa (Pro Rata for Part Time Positions)
o Company Sick Pay after 12 months service
o Death in Service Benefits
o Some meals provided, depending on shifts
o Long Service and Contribution Recognition Awards
o Pension (after 3 months)
o Employee Assistance Programme, with counselling services
o Significant Retail and Leisure Discount Scheme that could save staff an average of £1,000 pa
o Discounted Gym Membership
o Financial Well-being Scheme (loans and savings)
o Additional Sleep In Shifts may be available
o Opportunities to pick up additional voluntary casual shifts at enhanced rates
o Superb paid training
o Regulated Care Qualification Sponsorship
o Refer a Friend scheme via Care Friends where points mean pounds!


About the Trust:

Supporting over 80 people in Medway and across Kent, The Kent Autistic Trust provides a wide range of services designed to meet diverse needs of the people we support with autism, learning disabilities and related difficulties. We provide residential homes, supported living accommodation, day resource services, respite, and outreach services. Ensuring the voice of those we support is actively listened to, working for us often means that no two days are the same, but the care and support we give is of consistently high quality, with CQC rating all our services good, and many outstanding.

Our Values and Commitment:

KAT is committed to providing high quality supports designed around individual abilities, needs and choices. KAT is committed to promoting independence and inclusion within communities. KAT believes everyone is able to make their own individual contribution. KAT seeks to work in partnership with all relevant parties but in particular with the individual themselves.

We seek Support Workers who really value every person, whether it's the people we support, their families, carers, or other staff by respecting their priorities, needs, abilities and limits.

We hope you are one of them!

We do not accept applications made via agencies for Support Workers.

Please find attached a copy of our Privacy Notice. Or a copy can be found on our website.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

Job Title: Bearer/Strapper Operative

Location: Sheerness
Shift: Varies depending on vessel schedule
Pay Rate: From £12 per hour
Access to own vehicle preferred due to site location.

Job Role:

Join our team as a Port Operative and play a vital role in the UK's supply chain, facilitating the efficient movement of cargo from discharge to distribution. Your key responsibilities will include:

• Stevedore Duties: Supporting the loading and unloading of cargo within the vessel
• Equipment Operation: Operating various machinery, including Forklift Trucks (FLT), Tugs, and Reelers
• Documentation: Completing necessary paperwork to ensure accurate record-keeping
• Maintenance: Maintaining cleanliness in work areas and equipment
• Traffic Management: Acting as a Traffic Marshall and Vehicle Banksman, ensuring safe vehicle movement

Ideal Candidate:

We are looking for someone who is:

• Safety-Focused: Always health and safety conscious
• Team Player: Committed to completing work safely and on time, with a flexible approach to tasks
• Test-Ready: Able to pass port-specific tests, including drug and alcohol testing
• Weather-Resilient: Comfortable working outdoors in all weather conditions
• Has Manual Handling training

Desirable Criteria:

• Full UK driving licence
• Valid or expired Counterbalance Forklift Truck licence
• Valid or expired Tug licence
• Experience in similar roles

Interested?

Call Alex at 07443248416. If you're ready to make a significant impact in a dynamic environment, we'd love to hear from you!

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Job Title: Quay Port Operative

Location: Sheerness
Shift: Varies depending on vessel schedule
Pay Rate: From £12 per hour
Access to own vehicle preferred due to site location.

Job Role:

Join our team as a Quay Port Operative and play a vital role in the UK's supply chain, facilitating the efficient movement of cargo from discharge to distribution. Your key responsibilities will include:

• Stevedore Duties: Supporting the loading and unloading of cargo within the vessel
• Equipment Operation: Operating various machinery, including Forklift Trucks (FLT), Tugs, and Reelers
• Documentation: Completing necessary paperwork to ensure accurate record-keeping
• Maintenance: Maintaining cleanliness in work areas and equipment
• Traffic Management: Acting as a Traffic Marshall and Vehicle Banksman, ensuring safe vehicle movement

Ideal Candidate:

We are looking for someone who is:

• Safety-Focused: Always health and safety conscious
• Trained: Has Manual Handling, Slinger Signaller and Working at Height training
• Team Player: Committed to completing work safely and on time, with a flexible approach to tasks
• Test-Ready: Able to pass port-specific tests, including drug and alcohol testing
• Weather-Resilient: Comfortable working outdoors in all weather conditions

Qualifications:

• Manual Handling
• Slinger Signaller
• Working at height

Desirable Criteria:

• Full UK driving licence
• Valid or expired Counterbalance Forklift Truck licence
• Valid or expired Tug licence
• Experience in similar roles

Interested?

Call Alex at 07443248416. If you're ready to make a significant impact in a dynamic environment, we'd love to hear from you!

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme