• Manages a team and develops information policies and programs in support of FSIS goals to a variety of internal and external stakeholders in a variety of media.
• Works closely with the DECS director in developing and administering FSIS-wide executive communication strategies to inform stakeholders, including consumers, industry, academia, and the general public, of FSIS.
• Ensures that communication activities are consistent with and support OPACE and FSIS long-range plans, including the annual performance plan, strategic plans, budget plans and performance plans.
• Provides advice for the development and implementation of policies, plans, and programs that have a significant effect on the FSIS’s ability to effectively communicate and engage with a wide variety of stakeholders.
• Ensures compliance with all relevant laws, regulations, and guidelines for internal communication, correspondence, and stakeholder engagement, including virtual, hybrid, and in-person events.
• Assigns writing tasks, sets team priorities, and ensures accurate reporting of the status for significant folders going through clearance.
• Provides content, editorial review, and oversight for the weekly employee newsletter, employee User Notices, invitations to external stakeholders, and other critical FSIS materials.
• Assists with the preparation, presentation, and communication of FSIS-related information.
• Participates in critical meetings and produces a cogent memorandum of facts/events, assesses action required and contributes towards completing staff goals.
• Coordinates strategies that support FSIS’s communication with its employees, working to improve sentiments based on employee feedback, and to improve the agency’s engagement and reputation with external stakeholders.

• Provides advice and oversight for the development and implementation of website policies, plans, and programs that have significant effect on FSIS' ability to communicate and engage with stakeholders.
• Applies and ensures compliance with all relevant laws, regulations, and guidelines for digital communications, including Federal websites.
• Assigns content tasks, technical tasks, sets team priorities, and works in conjunction with staff to ensure goals are met.
• Manages a team and develops information policies and programs in support of FSIS goals of internal and external stakeholders in a variety of media.
• Reviews a variety of documents prepared by others that involve a wide variety of subject matter experts.
• Ensures that communication activities are consistent with and support OPACE and FSIS long-range plans, including the annual performance plan, strategic plans, budget plans and performance plans.
• Reviews and evaluates operations to make work assignments; assesses and enhances program and policy efficiency and effectiveness, and/or recommends improvements.
• Participates in critical meetings and produces a cogent memorandum of facts/ events assesses action required and contribute towards completing goals.
• Coordinates activities and conceptualizes and implements strategies that create a dynamic web presence and leverage digital assets and messaging through other communication channels.
• Works closely with the DECS director in developing and administering FSIS- wide digital communication strategies to inform stakeholders, consumers and the general public of FSIS priorities and information.

• Manages a system for ensuring responses to FOIA/PA requests are complete, consistent, and timely.
• Monitors incoming FOIA/PAs to identify issues of importance to FSIS and to ensure coordinated responses.
• Assist with the development, implementation, and management of processes that ensure accurate implementation of the Freedom of Information Act (5 U.S.C. 552) and the Privacy Act of 1974 (5 U.S.C. 552a) throughout FSIS.
• Writes and/or edits information on Records Management- programs, policies, functions, and research.
• Participates with the OPACE Assistant Administrator (AA) and Deputy AA in developing systems for effective records management and retention plans.
• Provides indirect technical guidance over those in other offices throughout FSIS who are engaged in record searches for the office.
• Plans work and determines approaches; makes assignments; oversees execution; established deadlines; provides administrative and technical guidance.
• Makes recommendations on major issues such as organizational goals, challenges to organizational design, or the overhaul of conventional practices to meet new challenges.
• Works closely with the FOIAS Director in the planning, developing, implementing, and evaluating the strategies for FSIS Records Management.
• Directs/oversees the development of long-range strategic goals, policies and procedures, records retention schedule, and transfer of records, etc.
• Evaluates and analyzes requests and communicates FSIS positions to officials representing law firms, labor union officials, media, industry organizations, and privately held companies.
• Assesses and enhances program and policy efficiency and effectiveness and makes, coordinates and/or recommends improvements.

• Enforce security regulations to protect statistical data collected within the Region; ensure the proper maintenance, preservation, and disposal of all official statistical records.
• Direct the preparation of instructions needed to implement office program policies and procedures and adapt them to the agricultural practices or special situations in the Region.
• Manage the overall operation of the office making determinations regarding workload, staffing, budget, and equipment and recommend modifications.
• Serve on various Departmental, Agency-wide, and interagency committees.
• Serve as the primary spokesperson for the Agency within the State, establish and maintain liaison with decision-makers at all levels of State and local government.

This vacancy will close on the posted closing date OR at 11:59 p.m. EST on the day in which 100 applications are received, whichever comes first.

The Multi-Channel Technology, Chief Data Officer is a position within the Veterans Experience Office (VEO), Multi-Channel Technology Directorate. This position also serves as the Division Chief over the Customer Information Services Division of MCT and will lead data driven innovations and transformations for the VA enterprise, specifically in the customer and omnichannel data domains. They will lead and manage an array of capabilities to provide authoritative customer data to the Department for both transactional and analytic needs with the burden on VA's customers to prove who they are and provide this information more than once and to help VA employees utilize accurate customer data to provide efficient and personalized services. Additional responsibilities include investigation, adoption, and exploitation of artificial intelligence. In addition, they will lead the research, strategy creation and development of new data products or services to improve the customer and employee experiences, and to enable the acceleration of digital business innovation and transformation. They will foster the creation of a data-driven culture, related competencies, and data literacy within MCT, VEO, and the VA enterprise. They will lead these transformation efforts by developing data and analytics talent and maturing the data capability of MCT.

The CIS Division Chief is responsible for overseeing all aspects of MCT's data strategy, governance, and management. The Division Chief plays a pivotal role in leveraging data as a strategic asset to drive business growth, developing advanced data-driven capabilities to enhance decision-making, and ensure data compliance and security. All data efforts require collaboration and coordination from other VA organizations as well as Department of Defense.

• Develop and implement a comprehensive data strategy aligned with the VEO and MCT's organizational goals
• Establish and enforce data governance policies, processes, standards, and best practices to ensure data quality, security, and compliance with relevant regulations.
• Define data access controls and permissions to safeguard sensitive information.
• Support compliance with data privacy regulations and implement robust security policy and measures to protect sensitive customer data.
• Identify opportunities to leverage data for innovation.
• Explore emerging technologies and trends in data management and analytics.
• Work closely with product managers and development teams to embed data-driven features and functionalities into existing and upcoming products.
• Identify opportunities for innovation through data analytics, leading to enhanced user experiences and customer satisfaction.
• Develop strategies and partnerships that leverage the exchange of data to drive business outcomes.
• Oversee data collection, integration, storage, and retrieval processes.
• Manage data architecture and infrastructure, including databases, data warehouses, and data lakes.
• Define data quality standards and oversee data profiling and cleansing efforts.
• Ensure data is accessible, reliable, and available for operational and analytical purposes.
• Drive the goals and priorities for the design and maintenance of scalable and efficient data infrastructure and systems that support data ingestion, storage, processing, and retrieval.

Note: This is a DETAIL/TEMPORARY appointment (not to exceed 120 days). Supervisor approval in writing is required before starting if selected and you will return to you position at the conclusion of the detail/temporary assignment.

This announcement will close on 11/18/2024. The initial application review cut-off for this job announcement is 50 applications. The first 50 applications received will be considered first. Applications received after the initial cut-off number (50 applications) may not receive consideration unless otherwise requested by management.

Duties

• Incumbent serves as a member of the VACO General Post Fund Review Committee which reviews and approves the distribution of available resources to the field facilities.
• Provides program and technical support to Central Office, regional offices and medical center directors to maintain a high level of program activity.
• Supervises research and special projects directed towards utilizing information and data from the system to maintain and expand the program.
• Develops, coordinates and evaluates the training program required to operate the program successfully.
• Identifies the training needs and develops appropriate training experiences; and determines to what extent training improves performance.
• Develops guidelines and resource material to support institutionalizing methods in which VA can receive and act on VSO resolutions and other Issues in an expeditious and organized fashion.
• Serves as the principal representative, staff advisor and points of contact with Veterans Service Officers (VSOs) for the Under Secretary for Health.
• Develops, administers and coordinates a variety of organizational and operational issues that impact the work of the Voluntary Service Office.
• Develops guidelines and resource material to support institutionalizing methods in which VA can receive and act on VSO resolutions and other Issues in an expeditious and organized fashion.
• Serves as a member of the VA Central Office (VACO) General Post Fund Review Committee, which reviews and approves the distribution of available resources to the field facilities.
• Provides program and technical support to VACO, regional offices and medical center directors to maintain a high level of program activity.
• Other duties as assigned.

• Implements and sustains a comprehensive quality assurance and patient safety programs.
• Leads, develops and manages strategies for measurement aligned with external and internal benchmarks and standards of quality, patient safety, patient experience and risk management.
• Aligns activities, policies, process guidance and analysis (measurement, review, examination) with accreditation standards for quality, patient safety, patient experience, and risk management defined by TJC and AAAHC and industry recognized best practices from reputable sources.
• Develops work plans and performance evaluation criteria; ensures subordinates achieve Agency goals. Provides management direction and leadership under the general direction of the Office Director. Provides leadership, guidance, and direction for the IHS programs supporting and ensuring quality assurance, compliance, patient safety, and risk management. Formulates budget requests and develops related supporting justification narratives to meet program objectives of ensuring consistently high quality in all IHS clinical operations.
• Plans work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work; Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; Evaluate work performance of subordinates; Gives advice, counsel, or instruction to employees, and refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager; Interviews candidates for positions in the unit; recommends appointment, promotion, or reassignment; Hears and resolves complaints from employees, refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager; Effects minor disciplinary measure of warnings and reprimands, and recommends other action in more serious cases; Identifies
  developmental and training needs of employees, provides or arranges for needed development and training; Finds ways to improve

ROLE SUMMARY

HCP Innovation Lead is an opportunity to innovate brand marketing and go-to-market models to extend competitive advantage and achieve our aspiration to be the best marketers of science and technology and to make Pfizer the most trusted brand.

This is a new role within Biopharma, reporting into the Global Commercial Innovation Lead. Success in this role will include the successful scaling of proven disruptive innovation to achieve our aspiration to be the best marketers of science and technology and to make Pfizer the most trusted brand. 

In this role, you will be responsible for leveraging core innovation principles to elevate the level of engagement with Healthcare Professionals (HCPs). Your primary focus will be on driving marketing innovation initiatives that enhance the effectiveness and impact of our Customer Facing Colleagues (CFCs)

ROLE RESPONSIBILITIES

• Lead a comprehensive HCP innovation strategy to develop and build a portfolio of products & solutions that improve HCP engagement.
• Oversee the overall product development cycle for these solutions, covering Strategy & Insights, Product Management, Product Marketing and Partnerships.
• Harness the power of data and analytics to identify and prioritize innovation, measure performance, and optimize decision-making. Use analytical frameworks to derive actionable insights and guide initiatives.   
• Help elevate and fine-tune a structured innovation process that provides visibility to the portfolio, progress, funding needs and facilities idea generation across Biopharma.
• Biased towards successfully landing products and scale extensively. Implements innovation in pilot market, creating a plan to adapt to further markets and scale globally.  
• Cultivate relationship and collaborate with brand and country leadership and local ecosystem stakeholders who can serve as potential innovation partners
• Serve as a thought leader in HCP / CFC engagement innovation, representing our organization at industry conferences, events, and forums.
• Foster strategic partnerships and collaborations with external stakeholders, including HCPs, industry experts, and technology vendors, to drive innovation and stay at the forefront of industry trends.
• Collaborate and lead cross-functional teams that include agencies, Analytics, CX, and internal digital teams in the development and delivery of prototypes and scalable solutions.
• Build, manage and develop a cross functional team of exceptional talent fostering a culture of innovation, collaboration, and excellence.
• Act as a key enabler in building a strong culture and driving the CMOs disruptive innovation agenda

Basic Qualifications

• Experience (15+ years) in positions of HCP and CFC innovation with proven track record, especially in product development roles covering conception through implementation
• Proven track record of driving transformative marketing innovation initiatives that have delivered measurable results and business impact.
• Deep curiosity about the most impactful customer and company problems-to-solve
• Willingness to experiment, and comfortable creating a ‘fail fast, learn fast’ culture
• Have courage to provide objective opinions, especially when evaluating go/no-go innovation decisions
• Ability to build close relationships with ecosystem leaders to drive innovative partnership opportunities
• Experience with piloting innovations in multiple geographies
• Bachelor's degree
• Deep understanding of the healthcare ecosystem and HCP engagement strategies, marketing principles, and core innovation practices.
• Excellent analytical and data-driven mindset, with the ability to leverage data to drive insights and decision-making.
• Exceptional leadership and people management skills, with the ability to inspire and motivate a team towards achieving ambitious goals.
• Outstanding communication and influencing skills, with the ability to build strong relationships with internal and external stakeholders.
• Role model for the PFE Values (Courage, Excellence, Equity, Joy)
• Lead cross-functional and cross-business projects and initiatives, identifying risks and removing roadblocks to enable the teams to achieve successful delivery.
• Discretion and trustworthiness in dealing with confidential information.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Other Job Details:

• Eligible for employee referral bonus

• Work location: On Premise

• Last Day to Apply: March 18, 2024

#LI-PFE

Relocation assistance may be available based on business needs and/or eligibility.

About the team

At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients.  Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry.  We apply our expertise in technology, innovation and our business to support Pfizer in this mission. 

The Biopharma, Patient & CDI (BPC) team creates technology solutions for our external customers.  This includes all digital (web, mobile, omni-channel, & devices) products, platforms, services and experiences in service of patients, HCPs, payors, pharmacists, or clinical sites.

Within BPC, the Platform DevOps team are accountable for the platforms at Pfizer that allow the creation, configuration, launch, and support of all externally facing digital (web, mobile, omni-channel, & device) products, services, and experiences, servicing all external customer types at Pfizer. This includes our Marketing Technology (Martech) platform codenamed “Rosalind”.
 

Rosalind manages the customer data that Pfizer collects from its integrated websites, mobile apps and marketing platforms. We have a range of traditional MarTech as well as journey orchestration, channel and analytics tools. Our platform has evolved over 8 years to send millions of emails and manage billions of customer interactions and events. 

Our mission is to change how customer data is managed, from fragmented implementations to a coherent customer-data ecosystem of services dedicated to the collection and management of profiles, consents and organised data. Our goal is to improve customer experience and especially to improve patient outcomes through intelligent, inventive and compliant use of the data collected as people interact with Pfizer’s customer-facing systems and assets.

Role Summary

We seek a skilled and experienced Principal Engineer to join Rosalind and help deliver our Customer Data Platform services. You will be accountable for technical engineering decisions, solution designs, and delivery, as well as elements of the operation of your assigned services.

In this technical leadership role, you will act as the executor and the visionary behind technical solutions. You will lead teams of between 10 and 25 technical resources to solve complex engineering problems, craft the technical designs and ensure a successful delivery of high-quality products and services from inception to completion. This role requires exceptional technical knowledge, strong management skills, and the ability to collaborate effectively with cross-functional teams while sharing responsibility with other program leads for achieving the desired objectives.

You will also be accountable for delivery of security-and privacy-first capabilities while creating an environment where engineers can do their best work as measured by a quarterly Developer’s Experience survey, and alignment and contribution to the service network and technical engineering standards.

Key Responsibilities

A normal work week consists of leading one or more teams of engineers to deliver and implement technical solutions, following your design approach to meet your assigned program objectives and KPIs. You will also collaborate closely and often with Chief Marketing Office (CMO) Leads, Digital Leads, and Product Owners, to ensure that technical decisions and their implementation align with broader strategic priorities.

You represent engineering in program and stakeholder meetings, as such you’ll need to be able to think on your feet: provide consultation, identify risks based on a variety of factors, and rely on your past experiences to identify potential solutions and develop ballpark estimates.

In many situations you will be working with technology that is new to Pfizer and requires you to learn quickly, be able to read and understand documentation, and architect robust and scalable solutions that align with our business objectives.

Using influence more than authority, you will lead teams of engineers on the implementation of the solution. Individual members of the team are responsible for delivering on their commitments, but the team supports each other. The team pride themselves on the quality of their code, our delivery practices and breadth of our test coverage. You will be expected to document your work.

Key responsibilities for a Principal Engineer are listed below:

Technical Leadership 

• Serve as the top technical authority on projects, making decisions on technology choices, design approaches, solution architecture and implementation.

• Lead and oversee the entire lifecycle excellence of engineering projects, ensuring alignment with architectural vision and adherence to best practices.

• Responsible for maintaining good code quality by promoting and ensuring secure code hygiene.

• Responsible for guiding the correct configuration of SaaS solutions to ensure security and compliance.

• Build a team able to manage change. Take appropriate risks to achieve the desired results, balancing risks to stability and current norms versus the need for constant change, improvement, and simplification.

• Facilitate the conversation between Enterprise Architects, Business Architects, Vendors and Developers, by providing technical clarity on solution(s) to build and code to write, move content from ideation into delivery to move from concept to reality.

Cross-Team Collaboration

• Act as a translator between business stakeholders and technical engineers, to ensure that technical, security and privacy considerations are represented in strategic discussions and business objectives are being met by our solutions.

• Align objectives, dependencies, and schedules across multiple teams to keep teams unblocked, and to ensure seamless projects execution.

• Collaborate with other Principal Engineers, and through the Principal Engineers Forum, to share best practices, quality standards, address improvement areas, and ensure effective communication of information.

• Collaborate with security teams to monitor vulnerabilities, implement defenses, and ensure compliance with security best practices.

• Collaborate with digital operations and support to ensure smooth BAU operations.

Excellence by Design

• Continuously discover, define, architect, deliver, and enable solutions that support program OKRs.

• Offer deep technical expertise, providing insights and guidance, ensuring solutions are secure, compliant, scalable, maintainable, and efficient.

• Advocate for the adoption of best practices, new technologies, automation, and continuous improvement initiatives in both technical and privacy domains.

• Foster a DevOps model of success by building a culture of shared responsibilities and transparency leading to higher quality and quicker delivery of outcomes.

• Stay updated on emerging technologies, industry trends, and best practices, and apply this knowledge to improve engineering processes and drive innovation within the organization.

• Ensure that privacy and security are an integral part of the system design, not merely layered on.

Coaching & Mentorship

• Participate in or lead code reviews, where applicable.

• Provide technical guidance and mentorship to junior and mid-level engineers, facilitate knowledge sharing and taking an active role in supporting the development of the wider team and their careers. Foster a culture of excellence, innovation, and continuous learning within the engineering team.

• Act on Developer Experience (DX) survey findings and feedback from the engineering team members, to drive continuous improvement initiatives to increase the “Ease of Delivery” of the team.

Incident Management & Recovery

• Lead or assist in the response to security incidents, ensuring rapid containment, mitigation, and recovery.

• Lead troubleshooting during operational outages, guiding the team to diagnose and resolve issues quickly.

• Work towards system resilience and implement post-mortem analyses to identify root causes and prevent future incidents.

• Ensure that solutions are designed with data privacy considerations from the outset.

Qualifications and education requirements (include ‘basic’ and ‘preferred’ qualifications / skills)

In order to fulfil the responsibilities listed above, we expect that you possess and demonstrate:

• Extensive experience in software engineering, with a focus on leading complex projects.

• Deep technical expertise from a well-documented background as a senior-level engineer.

• Strong problem-solving and analytical abilities, with a keen attention to detail.

• A broad technical knowledge of digital pharmaceutical sciences platforms and best practices across both user interfaces and back-end systems, as a “jack of all trades”.

• Proven technical leadership skills, mentorship, with the ability to motivate and inspire team members and fellow engineers towards achieving common goals.

• Exceptional interpersonal skills, with the ability to communicate effectively in a matrix environment with geographically distributed resources, and establish strong partnerships with senior non-technical stakeholders, with a talent to explain complex topics simply.

• Ability to influence and work with cross-functional teams to deliver complex projects in accordance with broader strategies.

• Deep understanding of software development methodologies and best practices for implementing principles of privacy & security ‘by design’.

• Understanding of the implications, regulations, and best practices of data handling in the pharmaceutical industry.

• Understanding of the DevSecOps best practices that should be in place, driving an “Everything as Code instead of paperwork” mentality.

• Familiarity with the multiple policies, standards, systems, and organizations within the pharmaceutical industry, to minimize risk of challenges or duplication in implementation.

Qualifications & Education Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

• Minimum of 10 years’ experience with increasing responsibility delivering digital solutions, products, and services.

• Professional certifications in engineering leadership are a plus.

• Demonstrable experience operating in a DevOps environment.

• Proven capability handling large scale, enterprise software delivery in a global 24/7 environment.

At a technical level, we are looking for engineers with qualifications and expertise in the following areas:

• Experience driving and participating in technical discovery to architect and deliver solutions that meet program business objectives.

• Systems thinking experience demonstrated by architecting complex solutions that require integrating multiple solutions.

• Demonstrated hands-on experience using AWS services to build real-life large-scaled solutions.

• Understanding of CI/CD practices, RESTful APIs, integration patterns, microservice patterns and other areas of interest to modern software development.

• Excellent experience with API-led development using Postman and Open API 3.0 is a must.

• Excellent experience with Agile team processes, including Scrum and Kanban delivery - we enjoy working with lean methods.

• Experience with the types of process problems that come when trying to build complex, new applications and comfortable when things are uncertain and require problem solving.

• Excellent experience estimating complex technical stories and breaking them down.

• Strong written and spoken English with excellent asynchronous collaboration and communication.

We don't expect you to know everything, but we want people with sufficient experience to do most of the job and who are open to learning new things.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

This is a global role, with vendors largely based in North America. Travel therefore may be required from time to time.  Attendance at meetings in the Eastern US timezone will be required.

Last Date to Apply for Job: 3/27/2024

Relocation assistance may be available based on business needs and/or eligibility.

Technology Director Talent Acquisition 

Over the last decade, we set out to be the world's most excellent dialysis company, and over the next decade, we're poised to build the most significant healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth, and quality, we consistently achieve superior clinical outcomes while allowing teammates to excel in an award-winning environment that enables them to thrive professionally and personally.

DaVita seeks an ambitious, experienced Director to lead our technology strategy for the Talent Acquisition team.  This remote-based director will be responsible for delivering innovative, integrated, and scalable technology and documenting recruiting processes with an analytical mindset for developing and delivering reporting that enhances the ability to hire top talent while creating the best user experience possible. This change agent will support the TA team in streamlining TA operations, developing and reporting on talent acquisition metrics, and implementing new technology solutions.  This leader will report to the VP of Talent Acquisition.  In this role, you will be a strategic leader who is solution-driven and results-oriented and will work collaboratively across the enterprise to evaluate TA vendor solutions, design, build, and implement technology solutions, as well as manage and enhance deployed applications.

As the Technology Director Talent Acquisition, you will be accountable for delivering on the following:

• lead all tech initiatives and support across the TA tech stack, including, but not limited to, workflow creation and updates, system fields, implementation and integrations, user groups/access, new users, user dashboards, reporting, user training, system and process documentation, and more.
• Leverage data insights for talent acquisition strategy (inclusive of our technology and processes) with a continuous improvement mindset, proactively identify improvement opportunities and lead the execution.
• Generate and implement innovative solutions and an understanding of how to take programs from ideation to execution.
• Ability to parse out technology challenges vs. process challenges and efficiently come up with successful solutions
• React to shifting priorities to meet business needs and advise on best practices related to optimizing TA functionality and effectiveness.

Essential Duties and Responsibilities

Strategy / Problem Solving

• Design, implement and administer operating strategies – with an ability to allocate resources and time in a manner commensurate with expected value
• Research, analyze, review, document, communicate and rationalize capabilities and value of IT in alignment with IT strategy and manage expectation for IT demand and services to meet business needs
• In collaboration with CenIT and the business, ensure governance and compliance with legislation, DaVita policies and procedures, and overall IT strategy in the execution of project portfolios and capability roadmap realization, and measure quality and business value of IT investments to ensure customer satisfaction
• Ensure an answer-first and teammate centered approach

Project management

• Monitor metrics, track progress of initiatives, and prepare presentations for senior management
• Regularly apprise the Talent Acquisition leadership team on project status and variations from schedule or scope
• Scope, plan and execute multiple, often quick-turnaround projects with minimal assistance
• Advocate and lead business process focus by ensuring IT is integrated in the day-to-day working and decision-making of the business utilizing various tools such as mapping, modeling, workflow analysis, gap analysis, use cases and blueprinting

Leadership and collaboration

• Build relationships within the People Services organization and across diverse departments
• Lead not just through title but through influence, providing strategic guidance and effecting change outside of lane in interest of bettering overall organization
• Direct execution, not just strategic development

Executive communication

• Prepare executive-level presentations to share with all levels of leadership
• Synthesize numerous analyses, translate into specific actions, and gain buy-in to execute

Qualifications

• BA required; MBA or advanced degree (MHA, MPH, MD, PhD) highly preferred
• Minimum 4-6 years related IT and/or consulting work experience managing complex IT projects in medium to large size matrix corporate environments preferred
• Strong experience working with a variety of talent acquisition technologies (ATS, HRIS, CRM, sourcing tools, etc.)
• Ability to identify and analyze data to develop strategic recruiting solutions
• Strong project management skills, can objectively collect/assess requirements and scope of work
• Strong analytical skills and ability to understand data trends and make recommendations based on data analysis
• Strong attention to detail and a passion for building consistent and scalable processes
• Relevant experience in frontline healthcare operations leadership, particularly in dialysis, a plus but not required
• Ability to build partnerships, manage stakeholders, and work collaboratively with cross-functional partners
• Travel requirement varies based on office location; Denver preferred but open to remote
• Proficiency with Microsoft Office, Excel, Workday, CRM, SharePoint, Smartsheets, and various social networking sites and technology platforms and building reports and dashboards

Additional success factors

• Discretion and confidentiality with sensitive information
• Interest and curiosity in broad array of topics and issues
• Confidence to work effectively with senior teammates
• Self-starter who can work effectively with limited oversight while pushing for access and input when needed
• Resourcefulness—the ability to find and implement effective solutions despite time or resource constraint
• Attention to detail (follow up and follow through are a MUST in this role)
• GSD and following through on initiatives & projects to successful completion
• Poise, tact and diplomacy under pressure
• Flexibility & openness to frequent schedule/calendar changes and emerging priorities
• “Can-do” & results-focused mentality—willing to do what it takes to get the job done

Here is what you can expect when you join our Village: 

• A "community first, company second" culture based on Core Values that matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package to enhance your health, financial well-being, and future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure nationwide. 

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are.  We are proud to be an equal opportunity workplace and an affirmative action employer.  As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

DaVita Teammates Work Together to Make a Difference for our Patients, Each Other and Our World. This is underscored by our deep-rooted commitment to our ESG (Environmental, Social and Governance) practices. For more than 16 years, our Trilogy of Care—Caring for Our Patients, Caring for Each Other and Caring for Our World—has been at the heart of everything we do. Our key ESG issues and five focus areas are Patient Care, Teammate Engagement, Environmental Stewardship, Healthy Communities, and Leading with Integrity and Accountability.

The health and safety of our teammates and patients is our top priority as we continue to navigate the impact of COVID-19 together. We have focused on access to vaccines, infection control practices and education to ensure the safety of our teammates and patients.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Reporting to the Customer Insights Lead, the person in this role will lead a team responsible for all global market research efforts for pipeline oncology assets by providing unbiased, objective, in-depth insights to inform business decisions, including tumor strategies and pivotal go/no-go decisions.

The Director will provide strategic oversight of multiple oncology pipeline assets and is a thought partner to cross-functional leadership teams, including leaders of Commercial Strategy and Innovation, Medical Affairs, Program Leadership, Clinical Development, Global Market Insights, Global Value and Access and others. Through primary and secondary market research and analysis, she/he will provide guidance to her/his team to support the full spectrum of insights and research needs of the organization and works to embed an external market point-of-view into the strategic direction of portfolio oncology pipeline prioritization and planning.

This role is dynamic, fast-paced, highly collaborative, and covers a broad range of strategic topics that are critical to our business. The successful candidate will join Customer Insights colleagues that are constantly helping drive the business through proactive thought leadership, innovative research capabilities, and the ability to communicate complex and dynamic information in new and creative ways.

ROLE RESPONSIBILITIES

Role definition and Key Accountabilities include, but are not limited to:

Market Research

• Lead with a strong understanding of all types of primary market research techniques, both qualitative and quantitative, to fulfill organizational insight needs:

• Formulate business questions, design research to answer them, and collect and assess data.
• Identify implications, develop presentations with clear story lines, integrating new data and existing team knowledge and communicating key insights and recommendations.
• Effectively present insights to various stakeholders.
• Collaborate with other insights and analytics leaders to help synthesize all available information to produce a comprehensive point of view and deliver clear and actionable recommendations
• Experience with oncology secondary data sources (e.g. patient claims, EMR, sales, etc) to triangulate with market research information and inform opportunity assessment

• Support strategic decision making across functional areas.

• Work with across-functional leaders and stakeholders from a wide variety of functions, such as Commercial Strategy and Innovation, Clinical Development, Business Development, Medical Affairs, Research, Therapeutic Area teams, to understand strategic issues.
• Provide a holistic, objective and analytical viewpoint of the market opportunities through ongoing situation analysis and superb understanding of market dynamics, customer and stakeholder needs, and competitive activities.
• Drive strategic thinking and serve as a market insights leader to the US or Global product teams by answering key business questions to define commercial strategies and tactics and drive investment decisions

• Identify informational gaps within the Customer Insights team and cross-functional teams, and plan and coordinate efforts to address those gaps.  Project examples include, but are not limited to, the following:

• Evaluation of target product profiles through qualitative market research with physicians
• Quantitative market research to assess potential product market shares given current and future market dynamics
• Use of syndicated databases to assess market size, treatment patterns, and competitive landscape

• Lead dialogue with local and global analytical teams to adapt global strategies to the local markets.
• Experience and ability to work cross functionally with Legal, Compliance, and Drug Safety to ensure best practices are followed and audit preparedness as necessary.

Team Leadership

• Build, manage, coach a team of direct reports, prioritizing their focus and efforts on an ongoing basis to meet dynamic needs of the large organization, coordinating with internal stakeholders and corporate alliance partners, where applicable
• Contribute to the advancement of Customer Insights capabilities and seek to share knowledge and expertise with other colleagues.
• Lead alignment with other insights analytic functions to ensure cohesive activities with our stakeholders and facilitate best practice sharing.

Vendor/Offshore Resource Management

• Develop, commission and contract innovative complex and impactful research through preferred vendors
• Create and manage budgets associated with assigned activities
• Direct workload of flexible staffing resources and identify the need for changes in flexible resources
• Be accountable for continuous improvement, as well as the identification/ utilization of new capabilities to maximize the competitive advantages of the business
• Accountable for meeting compliance and Corporate SOP obligations of all Primary Market Research projects

REQUIRED BASIC QUALIFICATIONS

• 10+ years of professional experience, with 7+ years in analytics or consulting roles
• Extensive experience and knowledge in quantitative and qualitative market research methodologies
• Understanding of pharmaceutical development and commercialization process, as well as industry competitive dynamics
• Ability to effectively manage multiple competing priorities under ambiguity and uncertainty, and act without having the total picture; outstanding project, budget and vendor management skills, and ability to solve operational problems.
• Demonstrated success defining business information and insight needs and translating those to specific deliverables; understanding of biopharmaceutical commercial market data sources
• Ability to assess and direct vendor technical capabilities and manage risks in the analytic process
• Ability to be flexible, prioritize multiple demands, deal with ambiguity, and lead teams through complex and challenging cross-functional projects
• Strong understanding of legal and regulatory environment in pharmaceutical promotions, and pharma industry guidelines.
• Outstanding interpersonal skills, and excellent verbal and written communication skills.
• Ability to hire and develop direct reports.
• Comfort with senior management and knowledge of senior management though processes; ability to speak their language and address their needs.

PREFERRED QUALIFICATIONS

• Prior managerial experience
• Healthcare and Pharmaceuticals industry experience
• Prior oncology knowledge and experience

OTHER SKILLS

• Strong MS Excel and PowerPoint skills
• Proven ability to act as a strategic partner with the capacity to quickly establish relationships of trust, credibility, and be seen as a driving partner to commercial clients

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

20% Travel Expected

Relocation support available

Work Location Assignment:  North America - Any Pfizer site

ADDITIONAL DETAILS

• Last date to apply for Job: March 23, 2024.

Relocation assistance may be available based on business needs and/or eligibility.

Position Summary:

Lead financial and operations activities for FHI 360’s West Africa, Middle East Regional Office (WAMERO), which also covers Latin America and the Caribbean and Eastern Europe (LAC and EE).

FHI 360 is a global organization that mobilizes research, resources and relationships so that people everywhere can access the opportunities they need to lead full, healthy lives. Our staff of over 4,000 experts work in more than 60 countries around the world.

The West Africa and Middle East office covers Latin America and Eastern Europe. We are a dynamic, team with varied strengths that works hand in hand with our project leads and staff throughout the region. Our projects make a difference in lives – whether in health, education, youth development or creating jobs. This is a chance to use financial and operational skills to build a solid business foundation for the region.

We need someone with a gift for finding solutions. Someone who has a can-do attitude and enjoys working with people from a diverse set of backgrounds, who excels in building strong and positive teams.

Find out what international development and humanitarian work does from the inside, putting your management and financial management skills to use for a great cause. You would report to the Regional Director, and work closely with teams in 13 countries.

There are two regional positions. One in Jordan, Tunisia or Morocco and the other in Senegal, Ghana, Nigeria or Cameroon.

Key responsibilities:

Provide financial and administrative leadership, mentorship, and oversight to assigned region,  both the team directly under WAMERO and support for country offices in the region. Specifics include:

• Facilitate organizational change to support business and process improvements and overall departmental/divisional efficiency.

• Provide oversight and direction for the Regional Office financial transaction and accounting practices.

• Ensure high capacity and understanding of FHI 360 financial and administrative guidance regionally, and at country level.

• Coordinate Regional Office  budget analysis, provide input into and monitor budget forecasts and review progress against administrative cost reduction goals.

• Alert Portfolio/Project and Department Directors to budget risks; ensure that appropriate risk authorization documents are processed, and steps are taken to resolve issues.

Compliance and Fiscal Excellence:

• Provide oversight and direction for the Regional Office’s financial transaction and accounting practices.

• Ensure implementation and integration of financial and accounting systems.

• Perform specialized functions in the areas of financial management and analysis, budget development and monitoring, supply and logistics, property management, office management and other essential administrative requirements.

• Prepare and analyze monthly management reports summarizing project, management, and development expenditures versus budgets and obligated funds.

• Supervise/monitor spending on overhead and other accounts as needed.

• Assist with the preparation of proposal budgets as needed/required and per guidelines.

• Ensure adoption of standardized procedures and monitoring systems to assure compliance with both client and corporate policies.

• Monitor consolidated financial reporting and control systems for the RO to ensure compliance with internal policies and practices.

• Provide oversight and monitoring of work plans, staff labor allocations and budgets, working closely with portfolio directors and countries.

Building Skills in the Region

• Provide strategic and operational inputs from a regional perspective to corporate services and systems development.

• Lead and advise staff in the development and implementation of all financial and administrative policies, programs, and procedures.

Process improvement and Problem Solving   

• Works on complex problems that require in-depth evaluation of data and various factors.

• Facilitate organizational change to support business and process improvements and overall departmental/divisional efficiency.

• Liaise with key enterprise services (e.g., Human Resources (HR), Contract Management Services (CMS), Business Services, Operations Management, Office of Compliance and Internal Audit (OCIA), and Legal) to ensure effective integration with finance and administration.

• Resolve issues affecting the business operations of the Regional Office (RO) and facilitate better interaction and cooperation with central services departments.

• Ensure adoption of standardized procedures and monitoring systems to assure compliance with both client and corporate policies.

• Provide oversight and monitoring of work plans, staff labor allocations and budgets, working closely with portfolio directors and countries.

Supervision

• Supervise a team of finance and administration staff and provide technical (financial) supervision of lead finance team members throughout the region.

• Work closely with other leaders to assure appropriate management and support of portfolios/projects in FHI 360 Country Offices.

• Provide input and work with HQ teams (Finance, Information Solutions and Services (ISS), Operations Management Office (OMO), etc.) to review/ generate new FHI 360 policies and Standard Operating Procedures (SOPs).

• Fully support HQ team to successfully implement new projects. Take proactive role to implement HQ directives when HQ has limited resources and tight timelines.

• Work closely with HQ team to implement new projects

• Perform other duties as assigned!

Collaboration with other teams

This position requires regular contact and relationship building with teams throughout the company, including Finance, Information Solutions and Services (ISS), Operations Management Office (OMO), and Contract Management Services to review/ generate new FHI 360 policies and Standard Operating Procedures (SOPs).

• Work closely with other leaders to assure appropriate management and support of portfolios/projects in FHI 360 Country Offices.

• Decisions made generally affect the organization's operations and may impact overall business activities.

• Perform other assignments as requested by the Regional Director.

Knowledge, skills and abilities:

Excellent leadership skills in financial management, audit and compliance, and personnel management

• Demonstrated familiarity with global development and not-for-profit management.

• Ability to develop and maintain productive relationships with colleagues, subcontractors, vendors, and collaborating implementing agencies.

• Ability and willingness to travel nationally and internationally as needed

• Must be able to read, write, and speak fluent English. Second language used in the region (French, Spanish, Arabic) highly desirable

• Sensitivity to cultural differences and understanding of the political and ethical issues.

Minimum requirements:

• Bachelor's Degree or its International Equivalent in Finance, Business Administration, International Management, Public Policy or Related Field.

• Master’s Degree preferred.

• Typically requires a minimum of 10+ years of relevant experience.

• Experience with international development programs; including 5 years relevant supervisory experience.

• Demonstrated experience with financial and contractual management of USAID contracts and cooperative agreements including budget design, financial oversight, and expenditure projections.

• Experience working with projects and leadership in multiple countries.

• Non-governmental organization (NGO) experience preferred.

Working conditions and physical requirements:

• Normally working in the office or remote

• Should be able to travel as required by nature of work – up to 25%!

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

The expected hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. 

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment  process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360's Career Portal.
 

Director, Learning Transformation (DaVita University) – Denver or Remote

2000 16th Street, Denver, Colorado, 80202, United States of America

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.

The Director of Learning Transformation will be a key leader of DaVita University’s Learning Center of Excellence (CoE), a critical component of our evolving Wisdom department and learning strategy across the global DaVita Village. The Director will play a leading role in shaping, building, and transforming DaVita University in capability building, including immersive programs in transformational topics (e.g., Leadership, Clinical Support, GenAI) that incorporate best-practice learning design approaches, cutting-edge education technology solutions and performance support tools, and the discipline of measuring meaningful outcomes from upskilling interventions. The Director will partner closely with teams to understand the potential value to be unlocked from organizational capability building, and design and deliver innovative, contextualized upskilling solutions to capture that value.

Our ideal hire will combine a passion for service excellence and teamwork with a strategic mindset, data-driven consultation and learning innovation to help DaVita become a best-in-class learning industry leader.

Preferred location for this position is Denver, CO, though we are open to 100% remote.

Responsibilities Include, But Are Not Limited To

• Lead enterprise learning governance, including ownership of high-level intake management and consultation strategy.

• Partner with business owners to advance enterprise-level priorities, build organizational capability and ready workforce for future skills.

• Lead project teams in architecting, deploying, and measuring meaningful outcomes of innovative, high complexity learning solutions and transformative learning interventions employing cutting edge educational technologies and performance support tools.

• Drive enterprise learning innovation through pilot design and development of new and emerging technologies such as virtual reality, chat bots and artificial intelligence.

• Manage the performance and development of direct reports.

Minimum Qualifications

• Bachelor’s Degree.
• 6+ years professional experience in consulting and/or learning field.
• Advanced skills in learning transformation, solutions design, strategy, consultation, and executive presentation.
• Excellent interpersonal skills and a passion for teamwork.
• Ability to work in a fast-paced environment with evolving demands.

Preferred Qualifications

• Master’s Degree
• Experience project managing large, complex learning solutions, preferably involving emerging technologies such as Virtual Reality, Augmented Reality, Artificial Intelligence.
• Proficiency in learning measurement & analytics, including developing measurement tools and data visualization.
• Evidence of Research and Thought Leadership by contributing to the learning and development field through research and publications.

Travel and Time Requirements

• Travel: 0-15%

Nights and weekend work is rare if any

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We’ll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
 

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

We are seeking a Director, Finance to lead the FP&A team within the Home National Team (HNT), which, along with our operating partners in the field, has P&L responsibility for the nearly $2 billion revenue home dialysis business across the U.S.

DaVita has been investing significantly in a differentiated offering for the last decade+ and is uniquely positioned to continue to lead the way in the space. As a result, peritoneal dialysis (PD) and home hemodialysis (HHD) together have been growing significantly faster than the core in-center dialysis business. This continues to be one of our top strategic priorities because

• We believe that dialyzing at home provides important clinical benefits for patients, in addition to improved quality of life and
• In 2019, CMS announced its intention to significantly increase the utilization of a home modality or transplant and has established several pilots and programs to incentive this growth.

RESPONSIBILITIES Include

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

Financial Planning & Analysis

• Annual budgeting for field operations and related financial management
• Monthly reporting of variances to budget as well as investigations into underlying causes and development of potential options to remedy
• Long-range strategic planning in partnership with Corporate Finance & Corporate Strategy teams
• G&A management for HNT

Ad hoc analyses

• Act as financial thought leader to HNT leadership by developing business case/ROI, tracking performance of various initiatives, and shaping outcomes
• Work with project teams to provide financial decision support
• Support contract negotiations for our primary suppliers of home medical supplies in conjunction with our enterprise procurement team
• Craft ad hoc analyses for senior management

Team Leadership

• Accountable for up to 4 teammates at the analyst and manager levels, based on experience level
• Help build the culture within the Home Finance team
• Attracting, developing, and retaining talent

MINIMUM QUALIFICATIONS

• Bachelor’s degree is required
• Minimum 8 years of work experience in corporate FP&A, corporate strategy, investment banking, management consulting, and/or other comparable field
• Intermediate to advanced experience with Microsoft Excel and PowerPoint
• Experience working with large datasets required; prefer experience working with Hyperion Essbase, SQL, Anaplan, but not required

Other duties and responsibilities as assigned, including but not limited to:

• Attend team meetings, video conferences, and training as needed
• Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
• Travel required: up to 10%

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are.  We are proud to be an equal opportunity workplace and an affirmative action employer.  As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Salary/ Wage Range

• Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB

The Director of Venue Premium Seat Sales is responsible for the long-term retention and growth of our full season, membership, group, and hospitality package members as well as other revenue-generating programs as added to the product portfolio.  This will include the service, support and maintenance of assigned customer accounts and meeting all pre-determined individual and department sales and service performance goals.   This sales position will be responsible for multiple amphitheater/ballroom/club retention sales within an assigned region.

WHAT THIS ROLE WILL DO

• Responsible for establishing, nurturing and maximizing positive relationships with existing members and annually renewing their full season memberships via all touchpoints- calls, emails, seat visits and events 
• Design, present and execute annual proposals to existing premium clients and referrals
• Develop new business sales opportunities by generating referrals, prospecting, and upselling current accounts
• Meet and exceed specific levels of activity, appointments and revenue goals while exceeding the member expectation
• Serve as the venue sales ambassador in the community while partnering with the local Convention and Visitor’s Bureau, Chambers of Commerce, Meeting Planners Associations, and similar type organizations
• Work in partnership with the Director of Regional Business Development as well as Sales Coordinator to cover specific shows to network with current and prospective guests to ensure the show experience is exceeding expectations
• Enter all pertinent customer interaction information in KORE/Salesforce.com for efficient reporting and historical data purposes
• Report directly to the Regional Director

WHAT THIS PERSON WILL BRING

• Bachelor’s degree in sports/entertainment management, business or related field is required
• Five to ten years direct business to business sales experience, preferably in premium seat sales, sponsorship, media or sports marketing
• A proven track record in relationship building and networking skills with ability to interact effectively and professionally with all levels of an organization
• Demonstrated experience in managing sales funnel across multiple entertainment/sports properties with a sense of urgency, sometimes under a high level of pressure
• Self-starter and entrepreneurial spirit with hands-on approach towards retention of existing memberships
• Highly motivated, naturally assertive, with a positive attitude
• Excellent organizational and time-management skills
• Prior experience with Archtics and KORE/Salesforce.com is a plus

BENEFITS & PERKS - Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.