Total 818 Junior Executive level Customer Service job vacancies in West Point, New York

**This position is being announced concurrently under Excepted Service Examining Plan and Merit Promotion procedures. Please review vacancy announcement number IHS-25-GA-12596471-ESEP/MP; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.**

• As Assistant Supervisory Nurse, supervises, manages, coordinates and evaluates the nursing program for Perioperative Unit. Organizes, directs, reviews work, administers personnel matters, counseling, disciplinary action, scheduling, and overall management activities.
• Develops and implements Nursing Standards of Care, includes compliance with accreditation and certification requirements. Maintains records for patient assignments, census, and chart reviews. This includes orientation of each employees as competency, evaluation, training, safety, infection control, and compliance with mandatory orientation requirements.
• Collaborates with all subordinates, peers, superiors, internal and external customers to achieve the goals and missions of the facility and the Indian Health Service.
• Performs a wide range of nursing care for patients in all age groups and their families who present an unlimited range of different health related problems. Observes and assesses the patient's clinical condition - conditions and interprets data from the patient's history and physical assessment. Based on interpretation of data, decides appropriate Nursing action to be taken. Informs the physician of the patient's status. Operates and monitors specialized equipment. Administers therapeutic measures as prescribed by the physician.
• Initiates treatments, medications, emergency and resuscitative measures based on appropriate utilization of physician orders, standing orders, and post anesthesia protocols.
• Maintains a variety of unit records, supplies and other related activities as Performance Improvement, nursing personnel, FTEs, equipment, supply purchases, travel and serving on the hospital committees assuring effective cross department communication.
• Applies and implements Equal Employment Opportunity (EEO) program and guidelines.

**This position is being announced concurrently under Direct Hire Authority (DHA) procedures. Please review vacancy announcement number IHS-25-GA-12596472-DHA; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.**

• As Assistant Supervisory Nurse, supervises, manages, coordinates and evaluates the nursing program for Perioperative Unit. Organizes, directs, reviews work, administers personnel matters, counseling, disciplinary action, scheduling, and overall management activities.
• Develops and implements Nursing Standards of Care, includes compliance with accreditation and certification requirements. Maintains records for patient assignments, census, and chart reviews. This includes orientation of each employees as competency, evaluation, training, safety, infection control, and compliance with mandatory orientation requirements.
• Collaborates with all subordinates, peers, superiors, internal and external customers to achieve the goals and missions of the facility and the Indian Health Service.
• Performs a wide range of nursing care for patients in all age groups and their families who present an unlimited range of different health related problems. Observes and assesses the patient's clinical condition - conditions and interprets data from the patient's history and physical assessment. Based on interpretation of data, decides appropriate Nursing action to be taken. Informs the physician of the patient's status. Operates and monitors specialized equipment. Administers therapeutic measures as prescribed by the physician.
• Initiates treatments, medications, emergency and resuscitative measures based on appropriate utilization of physician orders, standing orders, and post anesthesia protocols.
• Maintains a variety of unit records, supplies and other related activities as Performance Improvement, nursing personnel, FTEs, equipment, supply purchases, travel and serving on the hospital committees assuring effective cross department communication.
• Applies and implements Equal Employment Opportunity (EEO) program and guidelines.

• Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
• Maintain and monitor patient appointment schedules for the clinic/practice.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Record and relay messages and/or redirect calls.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.
• Respond to emergency calls and notifies emergency medical personnel.

DUTIES MAY INCLUDE HOWEVER ARE NOT LIMITED TO THE FOLLOWING:

• Maintains a positive therapeutic relationships by displaying respect for human dignity with patient, families and/or significant others utilizing learned communication skills.
• Begins to utilize observation skills for data collection, reporting and recording patient/resident observations
• Learning to performs aspects of nursing care to meet patient's needs for the following under close supervision and with direction/guidance from a
• Preceptor:
  • Personal Hygiene
  • Physical comfort
  • Activity, Exercise, Rest
  • Nutrition
  • Elimination
  • Prevention of Skin Breakdown
  • Rehabilitative Aspects of Care
• Beginning to engage in-group activities such as off-station trips, reality orientation, current events and other therapeutic groups.
• Learning to utilize principles of proper body mechanics while caring for patients.
• Reports patient observations to the RN and or other members of the treatment team.
• Is trained to set up patient care related equipment
• Organizes and obtains routine supplies and equipment.
• Assist with orienting patient/family to unit routines and policies.
• Work as a cooperative, courteous member of the interdisciplinary team.
• Safeguarding the patient's right to privacy by judiciously protecting information of a confidential nature.
• Uses proper safety practices.
• Learning to utilize equipment and supplies according to procedures.
• Learning to utilize principles of proper body mechanics and follows procedures for use of patient care equipment to prevent injury to self or others in all settings such as utilization of lifting equipment.
• Must be poised and articulate in communicating with people of varied educational, ethnic and
  cultural backgrounds.
• Makes caring for the veteran his/her priority in all aspects of work.
• Willing to work cooperatively as a member of a team in all assignments, and is learning to be an effective team member.
• Consistently adheres to information security policies and procedures and complies with all provisions of the access security agreement.
• Will report all known information security incidents or violations to the Information Security Officer immediately, as well as report all known privacy incidents or violations to the supervisor and/or the Privacy Officer immediately.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Advanced Level Medical Support Assistant (MSA) serves as a Clinic Clerk and is a foundational role within the Radiology Service Team to include all interdisciplinary clinics and call centers that support the initiative as well as the Community Based Outpatient Clinics (CBOCs). The primary duties of the Medical Support Assistant (Advanced) may include but are not limited to:

• Performs receptionist and customer service duties
• Maintains appointment schedules for one or more outpatient clinics
• Assists with clinic access contingency plans by adjusting appointment times, locations and dates
• Coordinates information between the professional staff and patients
• Updates and verifies demographic information
• Schedules appointments
• Collects Insurance information
• Manages consultation requests and electronic waitlist
• Notifies patients of scheduled appointments
• Abides by federal privacy and confidentiality regulations
• Assures quality assurance/performance improvement administrative functions are carried out
• Screens/receives phone calls in a courteous and timely manner
• Determines the nature of requests and provides information
• Participates in daily team huddles and weekly team meetings
• Assists with the Beneficiary Travel Program or with Health Benefits Office

Business Support Assistant needed in Seaforth and Thornton, £12.51ph PAYE - RQ1375966

The successful applicant will have responsibility for providing business support for the team including: supporting the team with Liquid Logic database, typing, telephone duties, note taking in a variety of operational meetings, co-ordinating the gathering of information from other agencies to support the manager and any other admin duties within the team.

Work will be split over 2 family Centres, must be able to work at both locations as/when required, one based in Seaforth and other based in Thornton

This is a Full time role on a temporary contract basis

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

As a Program Support Assistant GS-0303-7/8/9, your typical work assignments may include the following under supervision:

• Performs management and program support work such as planning, budgeting, research, analysis, correspondence control, communication, and/or liaison.
• Provide expertise for procurement of goods, supplies, and services.
• Perform work involving collection, compilation, and/or tracking data and statistical information in support of program operations.
• Performs administrative work, which includes management of the schedule or day-to-day plans for Associate Deputy Director-Division of Performance and Accountability.
• Manages and/or prepares responses to correspondence for Associate Deputy Director-Division of Performance and Accountability.
• Assist with preparations for fiscal year operating budget.
• Perform office automation duties using such software applications as electronic mail, desktop publishing, calendar, spreadsheet, database, teams, and/or graphics.

The purpose of this position is to serve as an Medical Support Assistant (Advanced) at a VA Connecticut Healthcare System. The incumbent is responsible for a wide range of assignments and provides administrative support to the assigned section. Work is performed collaboratively in a Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team or Specialty Care Setting). Duties may include, but are not limited to:

• Supports clinics regarding clinic profile management.
• Collects and updates insurance information from Veterans, family members and other eligible patients.
• Prepares correspondence and memos as needed.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
• Promotes Veterans registration for and utilization of MyHealthyVet (MHV) and kiosks usage.
• Follows procedures regarding Community Care referrals.
• Serves as the initial point of contact for units, clinics, patients, call centers, Care in the Community regarding various aspects of patient appointments and referrals.
• Stocks basic office supplies for the clinic.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Pre-Registers Veterans during check-in and utilizing call lists and telephones Veterans before their scheduled visits. Incumbent updates all patient demographics.
• Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
• Assures that all appropriate VA forms are used correctly and regulations followed.
• Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations.

• Due to a critical staffing shortage, 38 U.S.C. § 7412 waives the requirement to apply Veterans' preference for this job announcement
• These are AFGE and NAGE Bargaining Unit positions.
• Positions are covered by locality-based comparability pay.
• The incumbent may be required to travel to other VA campuses and CBOCs as needed for coverage.
• Current or former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• Applicants may be referred over for consideration prior to the close date of this announcement.
• There may not be a vacancy at a listed location. Applicants for those locations will be added to our applicant pool if one should occur.

The purpose of this position is to serve as an Medical Support Assistant (Advanced) at a VA Connecticut Healthcare System. The incumbent is responsible for a wide range of assignments and provides administrative support to the assigned section. Work is performed collaboratively in a Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team or Specialty Care Setting). Duties may include, but are not limited to:

• Supports clinics regarding clinic profile management.
• Collects and updates insurance information from Veterans, family members and other eligible patients.
• Prepares correspondence and memos as needed.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
• Promotes Veterans registration for and utilization of MyHealthyVet (MHV) and kiosks usage.
• Follows procedures regarding Community Care referrals.
• Serves as the initial point of contact for units, clinics, patients, call centers, Care in the Community regarding various aspects of patient appointments and referrals.
• Stocks basic office supplies for the clinic.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Pre-Registers Veterans during check-in and utilizing call lists and telephones Veterans before their scheduled visits. Incumbent updates all patient demographics.
• Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
• Assures that all appropriate VA forms are used correctly and regulations followed.
• Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations.

• Due to a critical staffing shortage, 38 U.S.C. § 7412 waives the requirement to apply Veterans' preference for this job announcement
• These are AFGE and NAGE Bargaining Unit positions.
• Positions are covered by locality-based comparability pay.
• The incumbent may be required to travel to other VA campuses and CBOCs as needed for coverage.
• Current or former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• Applicants may be referred over for consideration prior to the close date of this announcement.
• There may not be a vacancy at a listed location. Applicants for those locations will be added to our applicant pool if one should occur.

Job Opportunity: Sales & Customer Support Assistant (Entry-Level Role)
Location: Singapore | Join Our Growing Team!

Are you ready to kickstart your career in the food industry with a vibrant and expanding food manufacturing company? We’re looking for a motivated and positive individual to join our team as a Sales & Customer Support Assistant. This role is ideal for those seeking hands-on experience in a dynamic environment, helping customers and supporting our sales team.

What You'll Do:

• Handle daily sales order processing, including taking orders via phone.
• Assist with all incoming inquiries (phone, email, fax, and walk-ins).
• Manage sales orders, prepare delivery orders, and issue invoices.
• Help prepare and label packing materials.
• Address customer complaints with patience and professionalism.
• Support your team with additional tasks as assigned.

What We’re Looking For:

• Positive Attitude: A friendly and proactive approach to work.
• Language Skills: Ability to communicate in Mandarin (for effective communication with Mandarin-speaking customers).
• Minimum Education: PSLE or equivalent.

Why Join Us?

• Gain Experience: Build valuable skills in sales, customer service, and logistics.
• Career Growth: Be part of an expanding company with future growth opportunities.
• Work-Life Balance: 6-day work week with a scheduled off day.

If you're enthusiastic about learning, can speak Mandarin, and are eager to work in a fast-paced food manufacturing environment, we want to hear from you!

Apply Today and Start Your Journey with Us!

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Medical Support Assistant (MSA) position works in Health Administration Service at the Department of Veterans Affairs (VA) Medical Center, Southeast Louisiana Veterans Health Care System (SLVHCS), New Orleans, Louisiana. The MSA performs duties related to the receipt, intake, and indexing of health and administrative information.

Duties of this position may include but are not limited to:

• Scheduling appointments;
• Interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• Scheduling, canceling, rescheduling patient's appointments and/or consults;
• Entering no-show information;
• Monitoring the electronic wait list;
• Preparing for clinic visits;
• Monitoring both inpatient and outpatient appointments for areas of responsibility;
• Ensuring encounter forms are completed in order to obtain appropriate workload credit;
• Verifying and updating demographics and insurance information;
• Processing all emergency and nonemergency transfers to other VA facilities or private hospitals;
• Performing basic eligibility,
• Copays and preauthorization requirements for specific coverage.
• Interfacing with personal computer (PC) applications as well as numerous Vista applications.

Work Schedule: Various schedules that may include off-tours, weekends and holidays will be discussed during the interview process and are subject to change based on Agency needs.
Available Shifts are as follows, all are in Central Standard Time (CST) zone:
-Monday - Friday, 3:30 pm - 12:00 am (midnight) every other weekend and holidays
-Monday - Friday 12:00 am (midnight) - 8:30 am and every other weekend and holidays
Recruitment Incentive (Sign-on Bonus): Not Authorized.
Permanent Change of Station (Relocation Assistance): Not Authorized.
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Authorized.
Virtual: This is not a virtual position.
Functional Statement #: 629-00727-F
Permanent Change of Station (PCS): Not Authorized.

• Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
• Maintain and monitor patient appointment schedules for the clinic/practice.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Record and relay messages and/or redirect calls.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.
• Respond to emergency calls and notifies emergency medical personnel.

• Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
• Maintain and monitor patient appointment schedules for the clinic/practice.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Record and relay messages and/or redirect calls.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.
• Respond to emergency calls and notifies emergency medical personnel.