Total 12 Junior Executive level Customer Service job vacancies in Fort Knox, Kentucky

The Advanced Level Program Support Assistant (PSA) position serves as a Telehealth clerk and is a foundational role within the Telehealth department. The Program Support Assistant focuses and works collaboratively with all members of the Telehealth department and expanded health care disciplines including primary care teams, social workers, dieticians, behavioral health staff, etc. to provide a robust interdisciplinary approach to care.

• Performs work involving the collection, compilation, and/or tracking of data and statistical information in support of the program operation.
• Receives and processes documents and reports in accordance with established procedures. Reviews documents and reports for completeness and enters pertinent information into an automated tracking system.
• Performs office automation duties using such software applications as electronic mail, desktop publishing, calendar, spreadsheet, database, and/or graphics. Assists other users with regard to selection of applications, training on a variety of standard application packages, and selection of appropriate formats and procedures for each task.
• Integrates several types of software to generate specific working documents and forms such as spreadsheet, database, word processing, desktop publishing, graphics, and other similar products. Selects appropriate system, application, and format.
• Performs typing work, whether from voice recordings or written material on either an electric typewriter, or using word processing software and equipment. Word processing software and printing devices are used to produce a variety of standardized documents such as lettersand reports.
• Communicates professionally when interacting with patients and staff. Completes follow-up calls with patients/caregivers after admission into Home Telehealth (HT) for questions, concerns, or technical problems.
• Prepares, composes, or reviews correspondence prepared for the purpose of obtaining or supplying information.
• Serves as a primary contact for all persons presenting to the Telehealth Program. Must at all times display professionalism, courtesy and tact to ensure the most positive Image is presented.
• Monitors the progress of management's reports, notes, data, etc., to ensure their satisfactory conclusion by preparing correspondence for the specified manager and supervisor, including their communication to principals within the agency.
• Schedules appointments, coordinates meetings, and/or schedules conferences. Provides general calendar maintenance clerical services such as maintaining calendars and recording appointments, or arranging for meeting and small conference administrative details.
• Follows up to ensure observance of deadlines and coordination of internal comments and clearance.
• Understands the importance of proper patient instruction in meeting the patient's goals. Completes the necessary documentation of patient instruction and workload.
• Proficient in Microsoft Office word and excel and able to utilize access database.
• Calls patients who have not completed the expected number of sessions weekly/monthly to determine if there is a technology problem or to encourage the patient to improve compliance.
• Utilizes vendor help-desk to assist in troubleshooting. Evaluates in home equipment issues as necessary to assess problem areas requiring correction.

• Perform work related to the practical and technical aspects of office administration including issues related to budgeting, project tracking and files management.
• Substantial coordination with customers for establishment of requirements and frequencies, and appropriate funding activities for establishment of available budgets.
• Perform General Fund Enterprise Business System (GFEBS) Contract Management functions and routine forms preparation, projects, update project status, upload documents, for engineering projects.
• Routinely coordinates with other Alaska organizations on technical matters relating to the contracts and services developed/executed by the Engineering Division.
• Receive and reviews incoming correspondence, requests, and inquires. Promptly respond once desired information/data have been compiled.
• Compose written correspondence from a short phrase/idea, verbal instruction or rough note. Correspondence is prepared in accordance with applicable regulations and guidance.
• Responsible for the development and maintenance of computer database(s) on all projects executed by the Engineering Division from receipt to completion.

WHAT IS THE HUMAN CAPITAL OFFICEDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Human Capital Office of Human Resource Operations Human Resources Shared Services

The following are the duties of this position at the full working level.

• Receives, reviews, coordinates, prepares, finalizes, and tracks a wide variety of personnel action requests and/or other incoming work; Locates, reviews, and summarizes information relative to the functions and processes of automated human resources and support systems. Performs data entry, document uploads, and importing in various HR databases, which includes, but is not limited to office dashboards, eOPF, ETrak, USA Staffing, Payroll applications, and various Microsoft applications.
• Verifies and reconciles records with master personnel files. Receives, reviews, coordinates, prepares, finalizes, and tracks a wide variety of personnel action requests and/or other incoming work; Maintains reference materials, subject matter files, automated logs and databases, updating and correcting actions as necessary. Controls and distributes certain documents for major programs in HRSS.
• Receives and processes documents including incoming mail, fax, and electronic documents. Segregates, and arranges in proper working order for routing to appropriate offices, or for filing. Associates material with proper file folder and upon direction may take future action in processing correspondence, e.g., searching for files, contacting customers for additional information, etc.
• Assists/processes award recognition items. Reviews and reconciles reports.
• Provides information about the program area in response to general and specific inquiries. Determines the information needed, queries data bases, searches files and appropriate information sources, and studies manuals and guidelines for procedures on a variety of administrative and operational matters. Works with specialists to resolve problems with resource data and to ensure accuracy, consistency and validity of gathered information. Contacts officials and employees within and outside of the Agency to gather materials, information and data needed by office staff.
• Prepares a variety of regular and special reports related to various personnel programs and activities requiring searching for, locating, abstracting, setting up formats and preparing final form. If necessary, requests information from other government agencies. Prepares revised/new forms to cover reporting requirements or respond to specific requests for data.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

• Distribute and balance the workload among the dental assistants in accordance with established work flow, assure timely accomplishment of the assigned workload, and assure that each employee has enough work to keep busy.
• Under the direct supervision of the Dental Director or licensed provider (when on the floor), the dental assistant assists the dentist or dental hygienist to perform all preventive, periodontal, restorative, pediatric, endodontic, surgical, and prosthetic.
• Provides the community with health promotion and disease prevention information through appropriate applications of media and personal instructions inappropriate forums as assigned.
• Selecting, contouring, placing and removing matrix bands for restoration.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

• Perform the full range of receptionist, recordkeeping and clerical duties within the ambulatory setting. Enter, manipulate and/or retrieve information and data from automated systems utilized by MTF.
• Type routine correspondence using various automation systems. Complete request forms for individual patient orders, blood work and other requests.
• Maintain and enter patient appointment schedules for the clinic/practice. Schedules appropriate patient appointments.
• Receive patients and visitors as the initial point of contact, in person or telephonically. Ensures eligibility for care, and contacts Patient Administration for verification. Verify Patient Insurance/OHI.
• Responsible for the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests. Effectively communicates with patient and their care team.
• Reconcile end-of-shift/end-of-day processing and reports.
• Respond to emergency calls and follow communication procedures to include operating emergency phone lines, public announcement systems, and emergency alarms. Clearly communicates with associated parties during emergency related operations.

• Enter and retrieve information and data from automated systems.
• Complete request forms, for individual patient orders, blood work and other requests.
• Coordinate and schedule patient appointments with other clinics or specialties.
• Monitor and manage the Army Medicine Secure Messaging System.
• Maintain all patients' records, both electronic and paper.
• Respond to emergency calls and notifies emergency medical personnel.
• Notify appropriate staff of the patient's arrival.

• Provide administrative and secretarial support to the division chief and program specialists.
• Serve as an authoritative source on all clerical and administrative functions.
• Perform office management and administrative service support functions such as correspondence preparation; suspense control, records maintenance; mail receipt and distribution; service requests; and meeting coordination and support.
• Coordinate with co-workers, managers, customers and other federal, state or local agencies to exchange information; identify problems, needs or issues and provide recommended solutions.
• Interpret and adapt guidelines for application to specific cases or problem
• Serve as Government Purchase Cardholder (GPC) for purchase of office supplies and equipment.

• Maintaing patient confidentiality.
• Collects and records clinical data.
• Initiates and carries out a variety of clerical duties associated with the treatment of patients.

We currently have a vacancy for a full time Receptionist/Estate Agency Assistant. As the first point of contact with our firm, we are looking for an organised and dependable person with good telephone and communication skills.

Our office hours are 9.00am to 5.00pm, Monday to Friday. Receptionist duties include answering the telephone, dealing with general enquiries, distribution of incoming and outgoing mail, indexing of Wills and Title deeds, closing files and other general office duties. Estate Agency Assistant duties include assisting the Property Manager in all aspects of the Estate Agency which primarily involve managing Social Media Portals, arranging viewings for prospective buyers and establishing feedback for clients, input and update of the Company Website, generating Virtual Tours for property marketing and assisting with incoming and outgoing emails.

A basic knowledge of Microsoft Office Applications, specifically MS Word and Excel, would be preferable but not essential as training will be provided if required.

Salary will be reviewed after probationary period.

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

Work Schedule:

Monday- Friday 8:00AM- 4:30PM

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• 403(b) retirement plan

• Free Employee parking

• Benefits Eligible Positions:

  • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]

  • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting  

  • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members

  • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act.  As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law.  Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. 

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.